Whirlpool - 33 in. Wide 21 cu. ft. Side-By-Side Refrigerator With LED Interior Lighting - Black WRS331SDHB

Noise levels are mixed. Several owners report the unit is quiet or very quiet, while others describe it as noticeably loud or very loud. A recurring complaint is a constant hum or fan noise that starts a few seconds after closing the door and stops when the door opens—some compare it to a microwave sound. A few reviewers also reported grinding or humming noises related to defrost cycles or installation issues.

This model is noted as a good option for kitchens with space constraints, with several owners specifically choosing it because it fits their height or width limitations. However, one reviewer reported the unit runs slightly wider than advertised, which caused fitting difficulties. Dimensions should be verified before purchase to ensure proper fit.

Most owners report that this model keeps food consistently cold and frozen when operating normally, with several praising its reliable temperature performance. A few reviewers noted they needed to run it on a higher or coolest setting to reach proper temperatures, and some experienced defrost-cycle temperature fluctuations, but overall cooling performance is a strength of this unit.

Owners consistently report that the refrigerator has a well-designed, spacious interior that makes efficient use of space, with bright lighting that makes contents easy to see. However, a recurring concern is that the main refrigerator shelves are not adjustable, which limits storage flexibility—several reviewers noted that standard items like gallon milk jugs and 2-liter bottles cannot stand upright on the shelves. The freezer compartment is also noted as relatively narrow and small.

The door-mounted ice and water dispenser is praised by many owners for convenience and offering both cubed and crushed ice options. However, several reviewers report practical issues: the dispenser can splash or spill water when using larger containers, the water outlet is positioned too close to the front and splatters, and some find the separate ice and water buttons confusing, accidentally hitting the water button when reaching for ice. The ice maker itself takes up significant freezer door space.

While many owners report satisfaction, there are recurring reliability concerns: some units failed to cool or freeze properly shortly after delivery and required service calls; a few experienced ice maker failures within months or years; some developed loud humming or grinding noises; and one owner reported the freezer frosting up within a month. Installation issues (such as improper waterline connection) have also been reported. Service response times have been slow in some cases.

A few owners note that the finish requires upkeep and fingerprint resistance is not strong, making it a bit of a chore to keep clean. One reviewer mentioned the finish is tough to maintain.