Specifications
Technical Specs
Whirlpool - 33 in. Wide 21 cu. ft. Side-By-Side Refrigerator With LED Interior Lighting - Black WRS331SDHB
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This Whirlpool® 33-inch Side-by-Side Refrigerator helps you fit and find it all with purposefully-designed storage spaces in this ENERGY STAR® certified side-by-side refrigerator with ice maker. Get loading flexibility with Adjustable Gallon Door Bins. This refrigerator with Exterior Ice and Water Dispenser with EveryDrop™ Water Filtration lets you get a glass of ice water without opening the door while LED Interior Lighting helps keep food looking as good as it tastes. Whirlpool® 33 in. Wide Side-by-Side Refrigerator in Black 21 cu. ft - Available at Fridge.com.
The Internet’s Verdict
Fridge.com analyzed 300 owner reviews and 2 video reviews of the Whirlpool WRS331SDHB.
75%positive
4.0★ weighted·across 300 ratingsHow We Score It
Gathering the reviews
We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.
Calculating the average
Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.
✓ Updated regularly · No manufacturer input
What owners talk about most
- Overall noise level — mentioned in 109 reviews· 3.7★
- Shelves — mentioned in 66 reviews· 3.7★
- Ice maker — mentioned in 56 reviews· 3.8★
“It was the only refrigerator with ice & water on the door that would fit the space and it the same as the one I replace except for being newer. We like it very much and everything works well. It is a little noisy otherwise does everything we need.”
Owners Answer
The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet.
Is this refrigerator quiet?Based on 8 owner mentions
Noise levels are mixed. Several owners report the unit is quiet or very quiet, while others describe it as noticeably loud or very loud. A recurring complaint is a constant hum or fan noise that starts a few seconds after closing the door and stops when the door opens—some compare it to a microwave sound. A few reviewers also reported grinding or humming noises related to defrost cycles or installation issues.
Will this refrigerator fit in a standard kitchen space?Based on 5 owner mentions
This model is noted as a good option for kitchens with space constraints, with several owners specifically choosing it because it fits their height or width limitations. However, one reviewer reported the unit runs slightly wider than advertised, which caused fitting difficulties. Dimensions should be verified before purchase to ensure proper fit.
How well does this refrigerator keep food cold and frozen?Based on 7 owner mentions
Most owners report that this model keeps food consistently cold and frozen when operating normally, with several praising its reliable temperature performance. A few reviewers noted they needed to run it on a higher or coolest setting to reach proper temperatures, and some experienced defrost-cycle temperature fluctuations, but overall cooling performance is a strength of this unit.
What is the interior layout and shelf configuration like?Based on 7 owner mentions
Owners consistently report that the refrigerator has a well-designed, spacious interior that makes efficient use of space, with bright lighting that makes contents easy to see. However, a recurring concern is that the main refrigerator shelves are not adjustable, which limits storage flexibility—several reviewers noted that standard items like gallon milk jugs and 2-liter bottles cannot stand upright on the shelves. The freezer compartment is also noted as relatively narrow and small.
How does the ice and water dispenser work?Based on 6 owner mentions
The door-mounted ice and water dispenser is praised by many owners for convenience and offering both cubed and crushed ice options. However, several reviewers report practical issues: the dispenser can splash or spill water when using larger containers, the water outlet is positioned too close to the front and splatters, and some find the separate ice and water buttons confusing, accidentally hitting the water button when reaching for ice. The ice maker itself takes up significant freezer door space.
What reliability and durability issues have owners experienced?Based on 8 owner mentions
While many owners report satisfaction, there are recurring reliability concerns: some units failed to cool or freeze properly shortly after delivery and required service calls; a few experienced ice maker failures within months or years; some developed loud humming or grinding noises; and one owner reported the freezer frosting up within a month. Installation issues (such as improper waterline connection) have also been reported. Service response times have been slow in some cases.
How easy is it to clean and maintain the exterior finish?Based on 2 owner mentions
A few owners note that the finish requires upkeep and fingerprint resistance is not strong, making it a bit of a chore to keep clean. One reviewer mentioned the finish is tough to maintain.
Fit & facts
- 21 cu. ft. of usable storage — enough room for the average household weekly grocery run.
- Currently listed at $1,650.99 based on the live offers above.
Research done. Best Buy has the best price today — $1,650.99
View DealSpecifications
Technical Specs
Side-by-Side
Quick Comparison
How this side by side stacks up against close alternatives on Fridge.com.
| Spec |  Whirlpool 33 in. Wide Side-by-Side Refrigerator in Black 21 cu. ft. WRS331SDHB Whirlpool · WRS331SDHB | Alternative Amana · ASI2175GRS | Alternative Hamilton Beach · HBF2064 |  Samsung · RS22T5561SR/AA |
|---|---|---|---|---|
| Price | $1,650.99 | $1,398 | $1,099.99 | $2,198.70 |
| Capacity (cu ft) | 21 | 21.4 | 20.6 | 21.5 |
| Width | — | 33.12 | 35.86 | 35.88 |
| Height | — | 65.62 | 70.08 | 70.06 |
| Depth | — | 34.12 | 27.79 | 28.63 |
| Color | Black | Stainless Steel | Stainless Steel | Stainless Steel |
| Finish | — | — | Stainless Steel | — |
| Top features | — |
| — |
|
| Where to buy | Get Deal | Get Deal | Get Deal | Get Deal |
What Owners Say
Customer Reviews
294 ratings
AJ Madison12 reviews · 4.5★ avg
- Happy with this refrigerator freezer
This refrigerator has plenty of space in the freezer and refrigerator. I have had to adjust the temperature a few times dur to items in the fridge side freezing. I did have a service issue because the waterline to the ice maker was not installed properly. Water was running down the rear wall of the freezer and freezing around the area where the compressor fan is. It made a horrible grinding noise. I called for service and they came out within g a couple days to fix the issue. That was a few weeks ago and I haven’t had that issue again. So far we are happy with this appliance
Pj298Feb 18, 2026 - Good size for a smaller space.
Needed a certain size to fit within existing cabinet spaces and this one works great! Only wish the ice/water door on the front held the bigger glasses. Always end up with ice on the floor!
Keys fridgeMay 9, 2025 - Great features!
I just started using my fridge. It came with the house that I bought. But so far it's been a good one.
Cat63Mar 27, 2025 - Great size and features
I am very happy with this side-by-side refrigerator!
ReitzAug 15, 2024 - Good but not great.
Some of this is my fault for not researching further but some of it is fixable from the Whirplool side. I like the fridge overall. It looks nice and has the space needed for residential use. I like the size of the ice container in the freezer that the water/ice dispenser is flawless. I wish I had looked further at the interior when looking for a new fridge. The main shelves are not adjustable which limits the things I can place in the main shelf area. Specifically a gallon of milk barely fits in the top shelf. The cap of the milk jug rubs the top of the fridge. The door shelves are adjustable but I don't really have a need for smaller items to need a ton of adjustable space. The issue Whirpool could work on is the compressor sound. It's rather loud and seems to run longer than usual for a fridge. I have the cold settings set at the recommended "mid" range so it's not like I'm having it go sub-zero for the freezer. Overall it's a good fridge just be aware of the shelving and compressor notations.
DenverTerryFeb 11, 2026 - Excellent use of the space inside!
I have owned my new whirlpool refrigerator for a few weeks now. It has made me surprisingly happy! I actually went down 5 ft.³ from the last Refrigerator I owned. But this refrigerator actually feels bigger! They have cleverly designed the inside to utilize every bit of space! I like how everything is see-through. And cleanly clear. I can easily see all of my food. I especially enjoy the design of the water and ice dispenser. My last refrigerator used the same dispenser for both. But this one has a separate one for the water and ice. Overall I’m very happy! My only criticism would be that it is such a light refrigerator, it easily moves away from the wall when we open the door! I thought it would stop doing that when we filled it, but it still seems to slide forward. Perhaps we are too strong for our own good!
Ketchy!Feb 9, 2026 - Excellent appliance
My whirlpool refrigerator is excellent it has a lot of great features, it may not last as long as my old kenmore which lasted me 20 years but it’s still a top of the line refrigerator.
EmmaFeb 8, 2026 - Nice having ice and water in the door!
Its dented so we got a great deal. Keeps food cold 🥶
JamesJan 31, 2026 - door ice dispenser and water
Perfect for our lifestyle. Product is lovely and has all the features we needed in new fridge
fridgeJan 30, 2026 - A good, basic side-by-side
A good, basic refrigerator/freezer and one of the only models that, at 67 1/2" height, will fit into my space. Upkeep of the finish is a bit of a chore. Fingerprint resistance is not that great. Crushed ice is hard to capture in a glass. Admittedly I don't have the freezer very full, but the freezer temperature during the defrost cycle goes up to close to 20ºF. I have moved the baseline freezer setting to a level 4 so that the ice cream doesn't have time to soften up during a defrost cycle. Otherwise, it performs as advertised.
Gary9540Jan 7, 2026 - A love affair!
This appliance offers a streamlined, contemporary appearance and has a spacious interior for a smaller unit. The lighting is bright, and it's easy to see the contents of the sleek glass adjustable shelves and lower drawers. I especially like the deli/cheese drawer and having two additional drawers for produce. I chose this model as it offered both ice cubes and crushed ice, as well as a water dispenser. The only issue is storing frozen pizza boxes - you lose a shelf of the freezer.
sungypsy101Jan 5, 2026 - Nice Refrigerator
It was the only refrigerator with ice & water on the door that would fit the space and it the same as the one I replace except for being newer. We like it very much and everything works well. It is a little noisy otherwise does everything we need.
WillNov 4, 2025
Convinced? Best Buy has it for $1,650.99
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Product Videos
4Sourced and aggregated by Fridge.com.
WRS331SDHB_review Whirlpool WRS331SDHB Side by Side Refrigerator Review
Whirlpool Refrigerator - How to Set Temperature
Whirlpool WRS331SDHB Side by Side Refrigerator
Whirlpool Side by Side Refrigerator - Troubleshooting ...
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Everything for this side by side
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Water Filter
Everydrop EDR1RXD1
Compatible Water Filters
Showing 8 of 29 filters we track.
Other compatible filters
EDR1RXD1
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Brand Background
About Whirlpool
Whirlpool stands as one of America's most established appliance manufacturers, with roots stretching back to 1911 when the company was founded in Benton Harbor, Michigan, where its headquarters remain today. Operating under the Whirlpool Corporation umbrella, the brand has built its reputation on delivering dependable refrigeration at accessible price points, positioning itself firmly in the mainstream market tier. The Fridge.com catalog currently tracks 221 active Whirlpool refrigerator and freezer products, reflecting the brand's comprehensive approach to the category. Top-freezer models represent the largest segment with 61 units, followed closely by french-door configurations at 53 and side-by-side designs at 52, demonstrating Whirlpool's commitment to offering options across traditional and contemporary layouts. The lineup extends beyond standard refrigerators to include standalone freezers in both upright and chest configurations, beverage coolers, and dedicated ice makers. Popular models like the WRFC2036RW french-door and the WRTX7419SB top-freezer see consistent tracking activity on Fridge.com. With an average rating of 3.9 out of 5, Whirlpool maintains solid consumer satisfaction while continuing to serve budget-conscious households seeking reliable everyday performance without premium pricing.
- Founded
- 1911
- Parent company
- Whirlpool Corporation
- Brand rating (aggregate)
- 4.2/5 · 194 reviews
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