For a 300-pound appliance, delivery and haul-away are the second price. Two identical prices in a ladder are not equal when one includes white-glove delivery and removal of the old unit and the other is curbside with a 48-hour return window. This table says what each retailer publishes, in the retailer's own words, with the page linked.
Read a cell as the retailer's published rule, not a promise about your order: services and fees on major appliances are set at checkout by ZIP code at most of these retailers, and promotions that end on a date are not policies and are not here.
| Retailer | Delivery | Haul-away | Installation | Returns | Restocking | Price match |
|---|---|---|---|---|---|---|
| Amazon | Unverified | Unverified | Unverified | 30 days from delivery for most items, in original or unused conditionsource ↓ | No restocking fee stated; heavy or bulky returns may carry a variable return-shipping feesource ↓ | Unverified |
| Wayfair | Free shipping on orders over $35; a flat rate of up to $6.99 under $35 (large-appliance delivery is scheduled, with service prices shown in the cart by ZIP)source ↓ | Offered for select brands; price shown in the cart by ZIP codesource ↓ | Full-service installation for eligible brands, by delivery location; priced in the cartsource ↓ | 48 hours from delivery for large appliances, uninstalled and in original packaging (30 days for most other items)source ↓ | The manufacturer's restocking fee may apply on large appliances; return shipping is generally deducted from the refundsource ↓ | Unverified |
| AJ Madisonajmadison.com refused every automated read of its policy pages (a direct fetch, a headless browser and a fetch service were all denied). The three pages exist and need a person to read them. | Unverified | Unverified | Unverified | Unverified | Unverified | Unverified |
| Best Buy | Not stated on the policy page | Offered with a new purchase or as a standalone service; fee not stated on the pagesource ↓ | Not stated on the policy page | Inspect and refuse at delivery; no day count is stated for major appliances, and major appliances cannot be returned by shippingsource ↓ | Not stated on the policy page | Matches key online and local competitors on new, immediately available products; its own price drops are matched during the return periodsource ↓ |
| Abt Electronics | Free shipping on most orders over $35 in the continental US; appliance delivery to the threshold in major markets, room-of-choice for a feesource ↓ | Available for an additional feesource ↓ | Available for an additional fee (own team locally, partners nationwide)source ↓ | 30 days on most itemssource ↓ | None stated for appliances in original condition; worn or damaged items may incur onesource ↓ | Meets or beats an authorized dealer on the same in-stock model; one match within 30 days of purchasesource ↓ |
| Macy's | Standard, premium and express delivery tiers; fees vary by option and are shown at checkoutsource ↓ | Not stated on the policy page | Not stated on the policy page | Unverified | Unverified | Not stated on the policy page |
| Sam's Clubsamsclub.com answered every automated read with a CAPTCHA and its help center returned an error. Nothing was bypassed; the policies need a person to read them. | Unverified | Unverified | Unverified | Unverified | Unverified | Unverified |
| LG Electronicslg.com/us links no return, delivery or price-match policy page from its site footer, and the usual policy paths return 404. The store terms live behind checkout. | Unverified | Unverified | Unverified | Unverified | Unverified | Unverified |
| GE Appliances (US) | One delivery-and-installation fee, shown at checkout by ZIPsource ↓ | Included with delivery at no additional costsource ↓ | Included in the delivery fee; hookup availability and cost vary by state or local area; no carpentry, plumbing or electrical worksource ↓ | Not stated on the policy page | Not stated on the policy page | Unverified |
| Whirlpool USA | Delivery and installation services priced at checkout by locationsource ↓ | Unpack, set-in-place and haul-away for most major appliances, by location; added at checkoutsource ↓ | Basic installation for a fee; new connections and cabinetry work excludedsource ↓ | 15 days from delivery with no return fee; days 16–30 with a restocking feesource ↓ | 20% of product cost ($50 minimum) on days 16–30; delivery, shipping and service fees are not refundedsource ↓ | Not stated on the policy page |
| KitchenAid | Delivery and installation services priced at checkout by locationsource ↓ | Unpack, set-in-place and haul-away for most major appliances, by location; added at checkoutsource ↓ | Basic installation for a fee; new connections and cabinetry work excludedsource ↓ | 15 days from delivery with no return fee; days 16–30 with a restocking feesource ↓ | 20% of product cost ($50 minimum) on days 16–30; delivery, shipping and service fees are not refundedsource ↓ | Not stated on the policy page |
| Maytag | Unverified | Unverified | Unverified | 15 days from delivery with no return fee; days 16–30 with a restocking feesource ↓ | 20% of product cost ($50 minimum) on days 16–30; delivery, shipping and service fees are not refundedsource ↓ | Not stated on the policy page |
| Amanaamana.com refused a direct read and was not reached in a browser before the stamp date; its pages follow the same store platform as Whirlpool, but nothing here is assumed from that. | Unverified | Unverified | Unverified | Unverified | Unverified | Unverified |
| Samsung | Unverified | Unverified | Unverified | 15 days from delivery for home appliances; report damage within 5 days of delivery or 2 days of installationsource ↓ | 15% on home appliances unless damaged or defective; shipping and installation fees are non-refundable; return shipping is freesource ↓ | Unverified |
| BougeRV | Not stated on the policy page | Not stated on the policy page | Not stated on the policy page | 30 days from receipt, new and unmodified; the buyer pays return shipping unless the item was defective or wrongsource ↓ | Not stated on the policy page | Not stated on the policy page |
| Thor International | Free curbside freight delivery on appliancessource ↓ | Not stated on the policy page | Not stated on the policy page | 30 days from delivery (unopened appliances)source ↓ | 25% freight charge on unopened returns; +15% repackaging on opened ones; 25% on failed deliveriessource ↓ | Not stated on the policy page |
| Costway | Free standard shipping in the contiguous US; items over 150 lb arrive by trucksource ↓ | Not stated on the policy page | Not stated on the policy page | 30 days from delivery, not installed or assembled, in original packagingsource ↓ | No restocking fee stated; a $45 repackaging fee without the original packaging; the buyer pays return shipping unless the item was defectivesource ↓ | Not stated on the policy page |
| Euhomy | Ships within the contiguous US only, 4–6 days; no fee is stated on the policy pagesource ↓ | Not stated on the policy page | Not stated on the policy page | 30 days from purchase, undamaged and in original packagingsource ↓ | No restocking fee stated; the buyer pays return shipping unless it is a quality issuesource ↓ | Not stated on the policy page |
| Wine Expresswineexpress.com answered every automated read with 403. | Unverified | Unverified | Unverified | Unverified | Unverified | Unverified |
Free parcel shipping over $35 says nothing about a refrigerator. Most retailers price appliance delivery, installation and haul-away at checkout by ZIP code — the table tells you who charges, who includes it, and who says nothing.
Windows on major appliances run from 48 hours to 30 days, and several retailers charge a restocking fee after the first weeks. Inspect at the door: at most retailers, refusing a damaged delivery is the cleanest return there is.
Retailers that publish a price-match policy will meet an authorized dealer's price on the same model, some for 30 days after purchase. A Fridge.com price ladder is the evidence they ask for.
“Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition.”
“These returns may incur a return shipping fee that is variable based on the item’s weight, dimensions, and handling requirements.”
“A flat shipping rate of up to $6.99 applies for orders under $35.”
“Select brands also offer haul-away service, where the delivery team installs your new appliance and removes the old one.”
“Eligible appliance brands (LG, Samsung, GE, Bosch, Frigidaire, and Electrolux) may qualify for Full-Service Installation based on your delivery location.”
“You can return a large appliance within 48 hours of delivery as long as it has not been installed and is returned in the original packaging.”
“In some cases, you might have to pay the manufacturer's restocking fee.”
ajmadison.com refused every automated read of its policy pages (a direct fetch, a headless browser and a fetch service were all denied). The three pages exist and need a person to read them.
“We offer haul-away and recycling when you order a new product from us or as a stand-alone service, no replacement needed.”
“Before you accept delivery of your major appliance, please inspect it. If any issue exists, you may refuse delivery from Best Buy.”
“If we lower our in-store, online or app price during the return and exchange period, we will match our lower price, upon request.”
“Free shipping is available on thousands of items. Exclusions and additional surcharges may apply.”
“Haul-away of an old appliance”
“Installation: plugging in a unit, changing the door swing, adding or removing parts, etc.”
“Abt has a 30 day return policy on most items.*”
“Items that are worn or damaged may incur a restocking fee or may be rejected from being returned or exchanged based on condition.”
“One time price match applies within 30 days of purchase.”
“Premium Delivery – Faster delivery for an additional fee”
samsclub.com answered every automated read with a CAPTCHA and its help center returned an error. Nothing was bypassed; the policies need a person to read them.
lg.com/us links no return, delivery or price-match policy page from its site footer, and the usual policy paths return 404. The store terms live behind checkout.
“When you purchase directly from GE Appliances, our authorized agents will deliver your order for one low cost, and install your appliances quickly and safely.”
“We'll move them to a different location in your home or haul-away for recycling at no additional cost to you.”
“Appliance hook up services and cost may vary by state or local area.”
“Select your delivery and installation services at checkout. We will show you which services are available for your appliances and your location.”
“Add them during checkout, and we’ll haul away and, where possible, recycle the appliance you are replacing.”
“Installation fees include basic installation, but not things like new connections or cabinetry modifications.”
“Request your return within 15 days from the date of delivery for a product refund of products that are in new and unused condition (outside of initial testing by the delivery team).”
“If you are Requesting a return between day 16 and day 30, an additional restocking fee of 20% of the product cost will be applied, with a $50 minimum.”
“Select your delivery and installation services at checkout. We will show you which services are available for your appliances and your location.”
“Add them during checkout, and we’ll haul away and, where possible, recycle the appliance you are replacing.”
“Installation fees include basic installation, but not things like new connections or cabinetry modifications.”
“Request your return within 15 days from the date of delivery for a product refund of products that are in new and unused condition (outside of initial testing by the delivery team).”
“If you are Requesting a return between day 16 and day 30, an additional restocking fee of 20% of the product cost will be applied, with a $50 minimum.”
“RETURNS WITHIN 15 DAYS — NO RETURN FEES”
“If you are Requesting a return between day 16 and day 30, an additional restocking fee of 20% of the product cost will be applied, with a $50 minimum.”
amana.com refused a direct read and was not reached in a browser before the stamp date; its pages follow the same store platform as Whirlpool, but nothing here is assumed from that.
“Return window: 15 days from delivery, unless a promotion extended the window.”
“Restocking fee: 15%, for returns not caused by damage or defect from Samsung or its transportation partners.”
“you can return your purchases within 30 days of receipt, as long as the BougeRV products returned are new, undamaged and unmodified.”
“All appliance orders ship free with standard freight delivery.”
“APPLIANCES: Unopened Appliances returned will be charged a 25% freight cost (based on original invoice value). Must be returned within 30 days of delivery date.”
“Opened or repackaged appliances (Open-Box) will be subject to a 25% freight cost, and +15% repackaging fee (covers inspection, condition assessment, and re-boxing).”
“1. Free Standard Shipping on all items.”
“If you find that an item doesn't meet your home decor needs, you can request a return or exchange within 30 days of delivery.”
“If you no longer have the original packaging, a repackaging fee of $45 will be charged per item, unless otherwise required by applicable law.”
“Orders made on our US website are only shipped within the contiguous US, and we cannot deliver to the following areas:”
“Undamaged products can be returned for a full refund, regardless of the reason, within 30 days of purchase.”
“For non-quality-related returns, the buyer is responsible for return shipping costs.”
wineexpress.com answered every automated read with 403.
Retailer policy pages change without notice. Cells are re-read against the source pages on a schedule; a sentence that disappears from its page is flagged and the cell is re-verified or marked unverified. Nothing on this page is a promise about a specific order — the retailer's checkout is.
Every product page carries its price ladder — the same retailers, priced today — and links back here for the after-the-click rules.
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