Frequently Asked Questions about Fridge.com
What is Fridge.com?
Fridge.com is a free refrigerator and freezer search engine. We track 5,000+ products from 500+ brands, compare offers from major online appliance retailers side by side, cross-reference specifications with EPA ENERGY STAR and U.S. Department of Energy certified-product data, and publish buying guides, free calculators, and original consumer research. We are a research and comparison platform, not a store — we help you decide what to buy and where, then send you to the retailer to complete the purchase.
Is Fridge.com legit?
Yes. Fridge.com has operated since 2021, and over 1.5 million consumers have used the site to research refrigerator and freezer purchases. Our research has been cited by publications including the New York Post, Yahoo, AOL, and WikiHow. The site is completely free — no paywalls, subscriptions, or registration — and we never ask for payment information, because nothing is sold here. Every price, specification, and recall notice traces to a named source, documented on our data sources page.
Who runs Fridge.com?
Fridge.com is an independent, U.S.-based publisher founded in 2021. We are retailer-agnostic: our recommendations are not controlled by any retailer or manufacturer, and we do not favor any store. The site is supported by disclosed affiliate commissions rather than by selling products or subscriptions. Our methodology page explains exactly how we source, validate, and present data, and you can always reach the team through our contact page.
How many products does Fridge.com cover?
We track 5,000+ hand-curated refrigerators, freezers, and related cold appliances from 500+ brands — from budget names like Insignia to luxury names like Sub-Zero — organized into 50,000+ curated collections, alongside thousands of articles and buying guides and our free interactive tools. Coverage also includes local energy-cost context for U.S. states, cities, and ZIP codes, a utility rebate directory, and verified recycling guides.
How does Fridge.com make money?
We earn commissions through affiliate partnerships when you purchase products through our links. The commission is paid by the retailer and does not affect the price you pay — you pay exactly what you would pay going to that store directly. Affiliate income is our only business model: we never sell products, run a checkout, or charge users anything. Our recommendations are based on product quality, value, and verified specifications — not on which retailer pays us.
Does Fridge.com accept payment for rankings or reviews?
No. We do not accept payment for product placements, rankings, or reviews, and we do not publish paid reviews presented as editorial. Retailers and manufacturers cannot buy a position in our comparisons. Affiliate commissions never change how a product ranks: the same data-driven criteria — price, verified specifications, efficiency, and customer feedback — apply to every product, whether or not a purchase through a link would earn us a commission.
Are Fridge.com reviews unbiased?
Yes. Our reviews are based on thorough research, specifications cross-referenced with ENERGY STAR and U.S. Department of Energy data, and customer feedback aggregated from the retailers that sell each product. Customer reviews are stored verbatim — we do not paraphrase or rewrite them — and each is displayed with the source retailer it came from. While we earn affiliate commissions, we do not accept payment for product placements or biased reviews.
Does Fridge.com sell refrigerators?
No. We never sell anything, and there is no checkout on Fridge.com. We are a research and comparison platform: we help you find the right refrigerator or freezer and show you which retailers offer it. When you click through to a retailer, the purchase happens entirely on that retailer's site — your order, payment, and receipt are with them, not with us.
Does Fridge.com handle shipping, delivery, or installation?
No. Because we never sell products, we never ship them either. Shipping, delivery scheduling, installation, and haul-away are all handled by the retailer you buy from, under that retailer's terms. If you have a question about a delivery window or a delayed order, contact the retailer that took your payment — they hold your order details, and we never do.
Can I return a product I bought through a Fridge.com link?
Returns are handled by the retailer you purchased from, under that retailer's return policy — we never take possession of products or payments, so we cannot process a return. Check the return policy on your order confirmation or the retailer's website, and contact their customer service with your order number. If you are unsure which retailer you bought from, your email receipt and card statement will show the seller.
Does Fridge.com price match?
No — price matching is something a seller does, and we do not sell products. What we do instead is show offers from multiple retailers side by side, so you can see who currently has the best price before you buy. Some retailers we link to run their own price-match programs; those programs are between you and the retailer.
How often does Fridge.com update deals?
Deals and promotions are refreshed regularly from the retailers we track; cadence varies by retailer and product. A deal listed on Fridge.com reflects the offer we most recently collected — retailers can change or end promotions at any point, so the retailer's own page is always the final word on the current price. If an offer looks out of date, please report it through our contact page.
Where do the prices on Fridge.com come from?
Prices come from our own database of tracked retailer offers. We collect publicly listed prices for new-condition units from major online appliance retailers and store them as point-in-time snapshots. Every price you see is one we actually observed at a named retailer. We never estimate a price, and we withhold a price entirely rather than show one we no longer trust.
How often does Fridge.com update prices?
Prices refresh on a regular schedule, with higher-traffic products refreshed more frequently than the long tail; exact cadence varies by retailer and product. Because prices are stored snapshots rather than live retailer calls, the retailer's checkout price is always the authoritative one — if a price has moved since our last collection, the retailer's page wins. When a stored price becomes too old to trust, we hide it instead of showing it.
Why does a product show “See Deal” but no price?
Because we do not currently have a price we trust for that product. Our display rule is simple: real or hidden, never fake. When our most recent collected price is stale, or a retailer's offer can no longer be confirmed, we withhold the number rather than risk showing you a wrong one. The "See Deal" button still takes you to the retailer, where you can check their live price before deciding.
Where does Fridge.com research and data come from?
From named, checkable sources. Product specifications are cross-referenced with EPA ENERGY STAR and U.S. Department of Energy certified-product data. Recall notices come from CPSC.gov, electricity rates from the U.S. Energy Information Administration, climate context from NOAA, and our consumer research draws on U.S. Census Bureau data. Prices and customer reviews come from our own database of tracked retailer offers. Our methodology and data sources pages document exactly how each source is used.
Can I trust the recall information on Fridge.com?
Yes — recall information comes directly from CPSC.gov, the U.S. Consumer Product Safety Commission, the federal authority on consumer product safety. We sweep the CPSC public recall feed across every tracked product, and when an active recall matches a product we cover, we show a recall banner with the official notice number and a link to the CPSC page so you can verify every detail at the source. We also de-emphasize purchase buttons on recalled products.
Is my data safe? What does Fridge.com collect?
We never see your payment details, because nothing is sold on Fridge.com — no checkout means no card numbers, billing addresses, or order history on our side. Purchases happen entirely on the retailer's site under the retailer's privacy policy. On our own site, we use cookies and analytics to understand how the site is used and to improve it, plus any information you choose to send us, such as a contact-form message. Our privacy policy spells out the details.
Are Fridge.com calculators accurate?
Our free interactive tools apply methodology aligned with AHAM, DOE, and ASHRAE standards to questions like refrigerator sizing and energy cost. They are designed to give you accurate, honest estimates — but they are estimates: actual results vary with your usage, your local electricity rates, and your specific circumstances. Where a calculator uses electricity prices, those come from federal U.S. Energy Information Administration data.
Can I save my calculator results?
Not on the site itself — calculator results are not stored, which also means we are not keeping a record of what you enter. We recommend taking a screenshot or noting down the important numbers. Many of our tools are also available as embeddable widgets if you want a calculator on your own site.
How can I contact Fridge.com?
Through our contact page at fridge.com/contact — it is the best way to reach us for questions, corrections, feedback, and partnership inquiries alike, and we read every message. For anything about an order you placed — delivery, returns, warranty claims — contact the retailer you purchased from instead, since they hold your order details and we never do.
How do I report a wrong price, an error, or a complaint?
Use our contact page and tell us the product and what looks wrong — a stale price, an incorrect specification, a broken link, or anything else. Corrections are genuinely welcome: the site's whole value rests on the data being right, so verified error reports get fixed. If your complaint is about a purchase — billing, delivery, or a damaged unit — the retailer you bought from is the right party, since the transaction is theirs.
Does Fridge.com offer product support?
We provide research, comparisons, and buying guidance — but we cannot service, repair, or troubleshoot an appliance. For technical support, contact the manufacturer; their details ship with the unit and appear on their website. For warranty claims, delivery problems, or exchanges, contact the retailer you purchased from. For help choosing what to buy, our guides and free tools are exactly what we are here for.
Can I suggest products for Fridge.com to review?
Yes — we welcome suggestions from readers. Use our contact page to tell us which product you would like covered, and why. One honest caveat: we track new-condition units only, so used, refurbished, or open-box listings will not be added. Suggestions do not guarantee coverage, and no manufacturer or retailer can pay to have a product added or featured.
