Specifications
Technical Specs
Maytag 36 in. Wide Side-By-Side Refrigerator W/ Exterior Ice And Water Dispenser, 25 cu. ft. in White MSS25C4MGW
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This Maytag® 36 inch wide side-by-side refrigerator is built tough and easy-to-clean with plenty of storage options, including a specially designed Soft Freeze Bin that keeps food like ice cream soft enough to scoop. Frozen Pizza Storage stores two frozen pizza boxes upright and out of the way, so quick meals are an easy grab. The distinct and durable Signature Maytag® Metal Shelf adds a bold look to the inside. With an Exterior Ice and Water Dispenser for easy access, plus a 10-Year Limited Parts Warranty on the compressor, * you can count on this fridge for years to come. (*Warranty may vary by model. Visit Maytag. com for warranty details.) Maytag® 36 In. Wide Side-By-Side Refrigerator W/ Exterior Ice And Water Dispenser, 25 Cu. Ft. In White - Available at Fridge.com
The Internet’s Verdict
Fridge.com analyzed 300 owner reviews and 2 video reviews of the Maytag MSS25C4MGW.
62%positive
3.7★ weighted·across 300 ratingsHow We Score It
Gathering the reviews
We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.
Calculating the average
Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.
✓ Updated regularly · No manufacturer input
What owners talk about most
- Overall noise level — mentioned in 103 reviews· 3.1★
- Ice maker — mentioned in 88 reviews· 3.4★
- Shelves — mentioned in 45 reviews· 3.8★
“We have had this refrigerator for about three weeks and it is fine, nothing fancy but that is one of the things I like about it. My only complaint is that the corner looks like it was repaired with foaming Gorilla Glue before it was wrapped up. That wasn't very cool. I will try to attach a photo.”
Owners Answer
The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet.
How spacious is the interior, and how is the layout organized?Based on 9 owner mentions
The refrigerator offers 25 cubic feet of capacity with a practical side-by-side layout. Reviewers consistently praise the spacious interior and convenient shelf organization, including features like a pizza storage area in the freezer and multiple drawers in the refrigerator section. The layout is designed to maximize usable space compared to older models.
Is this refrigerator reliable, and what is the repair history?Based on 5 owner mentions
Many owners report strong reliability, with one reviewer noting that a professional appliance repair technician stated Maytag side-by-side refrigerators are among the least frequently serviced in her 30+ years of experience. However, some owners have experienced compressor failures, ice maker malfunctions, and water leaks within the warranty period or shortly after. Build quality appears solid for most units, though a small number of owners received damaged units on delivery.
What are the known issues with the ice maker and water dispenser?Based on 12 owner mentions
The ice maker and water dispenser design is a recurring concern. Multiple reviewers report that the dispenser opening is too small for standard-sized glasses, the ice and water buttons are positioned too close together (causing accidental water spills), ice cubes occasionally drop onto the floor, and the ice maker sometimes jams or freezes solid. Some units have required warranty replacement. A few owners report the ice maker works well, but design-related issues are the most frequently cited complaint across reviews.
How loud is the compressor and cooling system?Based on 13 owner mentions
Noise level is a mixed experience. Some owners report low-level fan noise or say they are getting used to it, while others describe the compressor as noticeably loud—comparable to a dishwasher or washing machine—and running almost constantly. Several reviewers with noise-sensitive households express concern about the continuous operation and audible hum. The unit appears to run frequently, which some attribute to energy efficiency but others find disruptive.
Are the shelves adjustable?Based on 3 owner mentions
No, the shelves are not adjustable. Multiple reviewers note this as a limitation, particularly for those who need flexibility in shelf height to accommodate taller items or to reach items on upper shelves. This fixed configuration is a trade-off for the unit's simpler design.
How is the temperature control, and can you set precise temperatures?Based on 3 owner mentions
Temperature control uses a simple dial or button system with preset options (typically labeled as dashes or ranging from least cold to most cold) rather than precise numeric settings. Some reviewers find this intuitive and easy to use, while others find it frustrating because they cannot set an exact temperature. A few owners report difficulty maintaining consistent freezer temperature or needing to run the freezer on high to achieve proper cooling.
What is included with the refrigerator, and are there any assembly or installation concerns?Based on 4 owner mentions
The unit arrives ready to use with ice and water dispensers, a pizza storage shelf, and multiple drawers. Most reviewers report straightforward installation and delivery. One owner noted the refrigerator lacks feet underneath, requiring rubber pads to prevent it from sliding when doors are opened or closed. Another mentioned exposed cables in the freezer door and an uneven pizza shelf that may require adjustment.
Is the ice maker filter effective, and does it bypass the water filter?Based on 2 owner mentions
One reviewer noted that the ice maker bypasses the installed water filter, which may be a concern for those relying on filtered ice. The reverse osmosis water filter is mentioned positively by at least one owner. If filtered ice is important to you, this design choice should be verified before purchase.
Fit & facts
- 25 cu. ft. of usable storage — enough room for a large household.
Specifications
Technical Specs
Side-by-Side
Quick Comparison
How this side by side stacks up against close alternatives on Fridge.com.
| Spec |  Maytag 36 In. Wide Side-By-Side Refrigerator W/ Exterior Ice And Water Dispenser, 25 Cu. Ft. In White Maytag · MSS25C4MGW |  Whirlpool · WRS325SDHZ |  Whirlpool · WRS315SNHW | Alternative Amana · ASI2575GRS |
|---|---|---|---|---|
| Price | — | $1,448 | $1,548 | $1,349.12 |
| Capacity (cu ft) | 25 | 25 | 25 | 25 |
| Width | — | 36 | — | 35.87 |
| Height | — | 69 | — | 69.62 |
| Depth | — | 34 | — | 34.12 |
| Color | White | Fingerprint-Resistant Stainless Finish | White | Black Stainless |
| Top features | — |
| — |
|
| Where to buy | — | Get Deal | Get Deal | Get Deal |
What Owners Say
Customer Reviews
297 ratings
AJ Madison12 reviews · 4.6★ avg
- Perfect fit and improved design
Fits perfectly to our kitchen layout. Good price, works great. Compresor a little noisy but getting used to it. Love the space and the ice/ water dispenser design is improved. Thank you
avocruz927Mar 20, 2026 - Simpler Is Better, I Hope
First of all, I must say that the appliance repair person stated that side-by-side Maytag refrigerators are the least frequently malfunctioning refrigerators in her 30+ years of experience. She rarely receives a call to repair a Maytag. Ergo, my choice. She also pointed out that the more complex an appliance is, the more likelihood that something with malfunction; so, I chose a simpler design than my refrigerator that died. I like the size of this new refrigerator, and I am hoping the 10-year warranty means it will last longer than the top-of-the line but problem-ridden/multiple-class-action-lawsuits LG it is replacing, but I was expecting a better quality interior, specifically the shelves and drawers. The shelves are completely non-adjustable, and the drawers are cheap plastic. The top four shelves are illuminated by only one light, which is located in the top right corner, leaving the lower shelves quite dark since the second shelf is metal. This is the first "sight-unseen" refrigerator that I have purchased, and I knew I was choosing a less expensive appliance (it is replacing a french door/bottom drawer freezer model), but I wish I would have examined the pictures and description details more carefully. However, I am willing to accept the tradeoff if this refrigerator lasts for more years than the last two (both from LG, both less that 10 years). Bottom line--I will only know how satisfied I really am after many years of functional refrigeration.
Louise84Dec 22, 2025 - it's beautiful and a real upgrade to my kitchen !!
Love my new refrigerator; ice maker is wonderful !
RoBill48Jul 5, 2025 - Ice/water
The only thing I have a problem with is the water and ice. The way it is positioned when you want ice it’s too easy to hit the water that set up needs to be different. You have to have a certain size cup, which a small glass works better. I don’t use small glasses when I get a glass of ice water. And my husband does not like the fact to change the filter it’s at the bottom of the refrigerator!
Ice/waterJun 26, 2025 - Decent fridge; obvious cosmetic repair.
We have had this refrigerator for about three weeks and it is fine, nothing fancy but that is one of the things I like about it. My only complaint is that the corner looks like it was repaired with foaming Gorilla Glue before it was wrapped up. That wasn't very cool. I will try to attach a photo.
kimthepainterMar 27, 2025 - The layout of shelves is convenient.
It’s well lit. Seems roomy. Not liking how the outside set up for getting water and ice. When trying to get ice, it’s hard to not hit the water button. You have to get the glass really low. I love the idea of a soft serve area in the freezer, but it’s a little hard to get the container put into it.
Sam05550Mar 11, 2026 - Awesome upgrade
What a great update to our kitchen. I feel the modern technology.It's well built and will be reliable.
B.T.s..Jan 11, 2026 Overall good quality. Low level fan noise, no feet underneath to keep the refrigerator from easily moving. I had to put rubber pads under the front wheels to keep it from moving when the doors were opened or closed. Lunch meat drawer is a little flimsy when the drawer is filled. More usable room inside then older 25 cu ft that I had.
Jase129Dec 26, 2025I do wish it would show the temperature of both sides on the door like other models. Just a little more noisy when it is running but getting use to that.
Carol1950plusNov 22, 2025- Great Maytag Fridge
I love this refrigerator. Simple, practical design. Love how spacious is inside and the simple shelving design. Only two small concerns: the exposed cables in the bottom of the freezer door, and the uneven pizza shelf.
Luz Maytag FridgeNov 14, 2025 - It's a nice refrigerator
I've had it about 2 weeks and it's working great so far
Birdy530Nov 7, 2025 - Great features!
It' just right for me. So glad it is easy to use and the size is very versitile.
kenny2ONov 4, 2025
Watch First
Product Videos
3Sourced and aggregated by Fridge.com.
Maytag MSS25C4MGZ Side by Side Refrigerator Review
Maytag Refrigerator Model MSS25C4MGW Troubleshooting
MAYTAG SIDE BY SIDE REFRIGERATOR REVIEW - MODEL ...
Complete the Setup
Everything for this side by side
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Water Filter
Everydrop EDR1RXD1
Compatible Water Filters
Showing 8 of 29 filters we track.
Other compatible filters
EDR1RXD1
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Brand Background
About Maytag
Maytag has built its reputation on dependability since 1893, making it one of the oldest continuously operating appliance brands in the United States. Now a subsidiary of Whirlpool Corporation and headquartered in Benton Harbor, Michigan, the brand continues to emphasize durability and straightforward functionality across its refrigerator lineup. Fridge.com currently tracks 22 active Maytag refrigerator and freezer products, with the catalog spanning several configurations to suit different household needs. French-door and side-by-side models each account for seven units in the tracked inventory, while top-freezer refrigerators represent five models, appealing to buyers who prefer traditional layouts at accessible price points. The selection also includes standalone refrigerator units and a chest freezer option. Popular tracked models include the MRSC6636RZ side-by-side and the MRT311FFFH top-freezer, both of which have been monitored consistently over time. As a mainstream-tier brand, Maytag positions itself for consumers seeking reliable performance without venturing into premium pricing territory, maintaining the practical, no-nonsense approach that has defined the brand for over a century.
- Founded
- 1893
- Parent company
- Whirlpool Corporation
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