What the Frigidaire Ice Bucket Recall Means, and What to Check on Yours

On February 8, 2024, the U.S. Consumer Product Safety Commission announced CPSC recall 24110: about 383,240 Frigidaire side-by-side refrigerators with Slim Ice buckets, recalled by Electrolux Group because an ice bucket assembly component can break, letting plastic pieces enter the ice bucket — a choking and laceration hazard when those pieces are dispensed with the ice. This guide explains which refrigerators are included, how to check the one you own, and what the free repair covers. Every fact here comes from the official CPSC notice and the Fridge.com recall record; the full record for this notice lives on the Fridge.com page for CPSC recall 24110.

What Happened

Electrolux Group recalled certain Frigidaire-branded side-by-side refrigerators manufactured between 2015 and 2019 that carry the Slim Ice bucket design. According to the notice, a component of the ice bucket assembly can break, and when it does, plastic pieces end up in the ice bucket itself. From there the dispenser does what dispensers do — it delivers whatever is in the bucket into the glass. The hazard is not the refrigerator failing to cool; it is plastic fragments reaching food and drink through the ice path.

At the time of the notice, Electrolux Group had received 343 reports of plastic pieces breaking off, including two incidents resulting in laceration and ingestion injuries when the pieces were dispensed out of the recalled ice bucket. Those are the incident facts on record; nothing beyond them should be assumed.

Which Refrigerators Are Recalled

Seventeen model numbers are included, all side-by-side units with Slim Ice buckets, manufactured between 2015 and 2019:

The notice includes a color guide read from the last letter of the model number: F and S denote stainless steel, D dark stainless steel, E black painted, and P white painted. Not every serial number within these models is included — the notice directs consumers to the Frigidaire recall-information page to check whether a specific serial number is part of the recall.

How to Check the Refrigerator You Own

1. Open the refrigerator door and find the serial plate. On these units it is located inside the refrigerator compartment.
2. Read the model number and compare it against the seventeen models in the table above. If it does not match, this recall does not include your unit.
3. If the model matches, note the full serial number — model alone does not settle inclusion for this recall.
4. Check the serial number through the recall-information page the notice names on frigidaire.com, or contact Electrolux Group directly using the details below.

While you are at the refrigerator, a direct physical check costs nothing: pull the ice bucket and look at the assembly and the ice itself. The notice's hazard is broken plastic entering the bucket — if you see cracked or missing plastic on the assembly, or fragments among the cubes, stop using the ice maker regardless of what the serial lookup says, and raise it with Electrolux Group.

The Hazard, in Plain Terms

Ice from a dispenser goes straight into drinks, and cracked-off plastic travels with it. A shard in a glass can cut the mouth on the way in — the laceration branch — or be swallowed with a mouthful of ice — the ingestion branch. Both injury types the notice records happened exactly this way, via dispensed ice. What makes this hazard class insidious is that ice hides plastic well: both are hard, translucent, and cold, and nobody inspects ice cubes before drinking. The failure also does not disable anything — the ice maker keeps producing, the dispenser keeps dispensing — so there is no functional symptom to prompt an owner to investigate.

What to Do Now

The official remedy is a free replacement of the affected component. Per the notice:

• Immediately stop using the ice maker.
• Contact Electrolux Group to request a replacement ice bucket assembly component, free of charge.

The refrigerator itself can stay in service — the recall is about the ice system, and the notice's stop-use instruction is scoped to the ice maker, not to the appliance. Contact channels from the notice: Electrolux Group toll-free at 888-377-7563 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at IceBucketRecall@electrolux.com, or online at icebucketrecall.com — the notice also points to frigidaire.com under "Recall Information". The Fridge.com recall page for CPSC 24110 links the official notice.

Where the Units Were Sold

According to the CPSC notice, the recalled refrigerators were sold at Lowe's, Home Depot, and other stores nationwide, and online at Frigidaire.com, from November 2015 through September 2019, for between $1,400 and $2,400. That is a four-year retail window on a mainstream full-size appliance — these units are in everyday kitchen service, and at five to nine years old as of the notice, most are well past the point where owners think about them as products with open safety actions.

Why Ice-System Recalls Are Easy to Miss

A refrigerator recall that reads "fire hazard" gets attention. One that reads "ice bucket component" is easy to file under trivial — and the numbers say that would be a mistake. Three hundred forty-three failure reports is not a handful, and the two recorded injuries came through the most ordinary act a refrigerator supports: filling a glass. Ice-system hazards also concentrate on children, in a practical sense — dispensers sit at child height, and crunching ice is a childhood habit. The check is cheap: seventeen model numbers, one serial plate inside the fresh-food compartment, one lookup. This is also the second ice-system action under the Frigidaire name in the record — a 2022 recall, CPSC 22143, covered ice maker level-detector arms that could break into the bucket on different models. An owner of any Frigidaire side-by-side from this era should check both notices, since they cover different model lists.

The Serial Lookup Is the Step People Skip

This recall has a property that quietly defeats casual checkers: a model match alone does not answer the question. Seventeen models are listed, but the notice scopes inclusion to specific serial numbers within them, and it routes owners to a lookup to settle each unit individually. The tempting shortcut runs in both directions — assuming a matching model is definitely recalled, or deciding a fine-looking ice bucket means it definitely is not — and both shortcuts substitute a guess for a lookup that takes under a minute. Copy the model and the full serial from the plate inside the fresh-food compartment, run the lookup the notice names, and let the answer be the answer. A guess that wrongly clears the unit leaves a breaking component over the family ice supply; a guess in the other direction costs a needless service request.

How This Recall Fits the Record

The Fridge.com recall record, built on U.S. CPSC filings, lists four Frigidaire recalls between 2022 and 2026, together covering 1,714,740 units. This notice is the largest of the brand's two full-size refrigerator entries, and both full-size entries share the ice system as their failure site — a pattern worth knowing if you own a dispenser-equipped unit of this vintage. The brand's other two entries cover Curtis International mini fridges, a separate product class with a fire hazard rather than a mechanical one.

Three useful places to go deeper:

• Every Frigidaire recall on record — each notice with its official hazard, remedy, and source link.
• The 2022 ice maker recall record — CPSC 22143, the sibling ice-system action with its own model list.
• The full Fridge.com recall record — every CPSC refrigeration recall tracked, newest first, refreshed from CPSC.gov.

Tracking Recalls for the Refrigerator You Own

Each appliance tracked on Fridge.com carries a FIN — Fridge.com Identification Number — the permanent canonical ID that links each appliance across retailers, covering prices, specifications, and recall history. Product pages with a FIN carry a recall-alert signup: subscribe on the page for the model you own, and a new CPSC match against that FIN triggers an alert. For component-level recalls like this one — where the appliance keeps working and nothing prompts a check — an alert is realistically the only way most owners ever hear the news.

If you are comparing the current market instead, side-by-side units are cataloged at side-by-side refrigerators, with specifications and price history per model.

The Short Version

• CPSC recall 24110, announced February 8, 2024 — about 383,240 Frigidaire side-by-side refrigerators with Slim Ice buckets, seventeen model numbers manufactured between 2015 and 2019.
• The hazard: an ice bucket assembly component can break, sending plastic pieces into the ice — choking and laceration hazards, with 343 breakage reports and two injuries on record.
• Check the serial plate inside the refrigerator compartment against the model list, then verify the serial number through the recall-information lookup — model alone does not settle inclusion.
• The remedy is a free replacement component: stop using the ice maker and contact Electrolux Group at 888-377-7563 or IceBucketRecall@electrolux.com.
• The refrigerator can remain in use; the stop-use instruction covers the ice maker.

Sources: U.S. Consumer Product Safety Commission recall notice 24110 (CPSC.gov) and the Fridge.com recall record.