Whirlpool - 36 in. Wide 25 cu. ft. Side-By-Side Refrigerator - Black Stainless Steel | Fridge.com

Specifications

Technical Specs

Total Capacity25 cubic feet

ColorBlack Stainless Steel

WhirlpoolModel WRS555SIHV

Whirlpool - 36 in. Wide 25 cu. ft. Side-By-Side Refrigerator - Black Stainless Steel WRS555SIHV

Name: Whirlpool - 36 in. Wide 25 cu. ft. Side-By-Side Refrigerator - Black Stainless Steel
Brand: Whirlpool

FIN-0000239

Prices

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Purposefully-designed spaces help you maximize your storage in this side-by-side refrigerator. Get the room you need, even if it's just an inch, with the Infinity Slide shelf. Easily store pizzas upright with the Pizza Pocket in the side-by-side refrigerator. The deli drawer refrigerator gives you plenty of space to store meat and cheese, too. Whirlpool® 36 in. Wide Side-by-Side Refrigerator in Black 25 cu. ft - Available at Fridge.com.

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The Internet’s Verdict

Fridge.com analyzed 299 owner reviews and 2 video reviews of the Whirlpool WRS555SIHV.

59%positive

3.5★ weighted·across 299 ratings

How We Score It

Gathering the reviews

We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.

Calculating the average

Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.

✓ Updated regularly · No manufacturer input

What owners talk about most

Overall noise level — mentioned in 118 reviews· 3.2★
Ice maker — mentioned in 87 reviews· 3.2★
Shelves — mentioned in 45 reviews· 3.5★

What owners say ★★★★

“So far, I am pleased with this refrigerator. I like the look, and functionally the interior is well organized providing ample storage space between shelves, drawers and a vertical freezer divider. I just acquired this replacement fridge mid month so I hope that it will work reliably and optimally as expected.”

Owners Answer

The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet.

What are the most common reliability issues with this model?Based on 12 owner mentions

The ice maker is the most frequently reported problem—multiple owners report it has failed, leaked, or stopped working within weeks to months of purchase. Water dispenser leaks are also common, with some owners experiencing persistent leaks even after service calls and component replacements. Temperature fluctuations in the refrigerator and freezer have been reported by several owners. A few owners have experienced multiple service calls within the first year.

How is the interior layout and storage space?Based on 11 owner mentions

Most owners praise the side-by-side layout and generous storage capacity. Reviewers consistently highlight well-organized shelving, spacious drawers, and a convenient in-door ice maker. The 25 cubic-foot capacity is noted as ample for most families. However, some owners wish the shelves were adjustable, as fixed shelf spacing can make it difficult to fit taller items or certain containers.

Are there issues with the water and ice dispenser?Based on 7 owner mentions

Yes, the dispenser area is a common complaint. Multiple owners report the opening is too small to fit large cups or water bottles, and water tends to spray or drip onto the floor. Some note the ice dispenser is loud and scatters ice. A few owners also mention the dispenser light is positioned behind the cup, making it hard to see the water level. One reviewer raised a hygiene concern about the contact point where glasses activate the dispenser.

How does temperature control perform?Based on 4 owner mentions

Most owners report the refrigerator maintains consistent temperatures and keeps food at the correct temperature. However, several owners have experienced temperature fluctuations—some report the fridge varying between 34 and 41 degrees, or the freezer swinging between -30 and 10 degrees. One owner noted the temperature stability improved after the first week. Overall, the majority are satisfied with cooling performance, though a small number have had significant issues.

What do owners say about build quality and durability?Based on 8 owner mentions

Opinions are mixed. Several long-time Whirlpool customers express disappointment, noting that older Whirlpool models lasted 20+ years, while they worry this one won't last as long. Multiple owners report plastic components breaking or feeling cheap—particularly the ice maker tray and gears. However, some newer owners are pleased so far and note the product was recommended by Consumer Reports. A few owners have had to replace components like the ice tray and drip tray within the first year.

Is setup and installation straightforward?Based on 3 owner mentions

Yes, owners report that setup and installation are easy. One owner noted that changing the water filter is as simple as on their previous Whirlpool model, and another praised clear instructions. A few owners mentioned the refrigerator moves easily, which is helpful during installation.

What is the overall value and recommendation?Based on 6 owner mentions

Many owners consider this a good value for the price and appreciate the spacious layout and modern appearance. Several 5-star reviewers recommend it and note they are very happy with their purchase. However, some owners regret the purchase due to reliability issues and noise, and a few long-time Whirlpool customers say they would not buy this model again. Satisfaction appears to depend heavily on whether the unit experiences early failures.

Fit & facts

25 cu. ft. of usable storage — enough room for a large household.

Specifications

Technical Specs

Total Capacity25 cubic feet

ColorBlack Stainless Steel

Side-by-Side

Quick Comparison

How this side by side stacks up against close alternatives on Fridge.com.

Spec	This product Whirlpool 36 in. Wide Side-by-Side Refrigerator in Black 25 cu. ft. WRS555SIHV Whirlpool · WRS555SIHV	Alternative Amana ASI2575GRS 25 Cu. Ft. Stainless Steel Side-by-Side Refrigerator Amana · ASI2575GRS	Alternative GE GSS25GYPFS 25.3 CuFt Side-By-Side Refrigerator GE · GSS25GYPFS	Alternative GE 25.3 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth GE · GSE25GYPFS
Price	—	$1,349	—	$2,099
Capacity (cu ft)	25	25	25.3	25.3
Width	—	35.87	35.75	36
Height	—	69.62	69.62	69.88
Depth	—	34.12	34.75	34.75
Color	Black Stainless Steel	Black Stainless	Stainless Steel	Stainless Steel
Finish	—	—	—	Solid Black
Top features	—	Total Capacity: 25 Cu. Ft. Fridge Capacity: 15.46 Cu. Ft. Freezer Capacity: 9.11 Cu. Ft.	Fingerprint Resistant Stainless LED Lighting Edge-to-Edge Shelves	25.3 cu. ft. capacity Solid Black finish
Where to buy	—	Get Deal	See details →	Get Deal

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What Owners Say

Customer Reviews

3.6/ 5

296 ratings

AJ Madison12 reviews · 4.4★ avg

Great Value!
I am overall happy with this refrigerator. I’m not a big fan of the water location but it has a lot of space and looks really good in my kitchen. It is a great value
JamesOct 29, 2025
Small indent on side of right door. Going to replace it
Will9988Jul 21, 2025
Side by Side frig.
Great layout for shelves including the door shelves. Ice maker seems ok. Manual is complete as well. Freezer space seems generous.
GrandpaFeb 20, 2026
So far, I am pleased with this refrigerator. I like the look, and functionally the interior is well organized providing ample storage space between shelves, drawers and a vertical freezer divider. I just acquired this replacement fridge mid month so I hope that it will work reliably and optimally as expected.

AuraJan 29, 2026
size and capacity of bins in the door of the frig.
I received my refrigerator nearly a month ago and so far, I am pleased with it. The water dispenser on the door, dripped water at first, but that seemed to have corrected itself after a few days. I'm not thrilled about the location to shut off the ice maker, because I am 4'11" and it's a challenge; however, all else is okay. The same will be true at changing the water filter.

SleepyJan 16, 2026
new whirlpool refrigerator
so far I am pleased with the refrigerator. seems to work fine for my families needs.
grisJan 16, 2026
Great fridge
Great fridge & Only negative feature is door mounted food holders seem thin.
ROBERTJan 2, 2026
Great product
Excellent Whirlpool product - we are very pleased.
Jim B.Dec 26, 2025
Quirky water and ice dispenser on a good refrigera
This refrigerator was purchased to replace a four-year-old Whirlpool refrigerator with two paddles. The refrigerator is fine, except that the water dispenser doesn't accommodate large vessels and tends to drip on the floor. It’s also a bit unsanitary because everyone puts the rim of their glass on the dispenser to activate it. If the glass isn’t clean, you pick up the germs the previous person left on the rim of their glass. There is no measured-fill option for this refrigerator, so filling any container must be done manually. The ice dispenser is angled behind the water dispenser, making it difficult to fill a glass with ice. Other than the ice and water dispenser quirks, it's a good refrigerator, though I would advise that it has no feet… It just rolls on its wheels, so you have to be careful about moving it or touching it too hard.

JMHTdDec 10, 2025
Whirlpool should have some options for the owner
Refrigerator is fine. I would prefer to have more options on shelf placement but Whirlpool has determined it knows where the shelves should be placed for everyone. Also, the pizza box shelf in the freezer should be an option as it split the shelf into two smaller openings. The air filter options we had in the KitchenAid are not available on the Whirlpool. I question whether the operation of the unit shutting off each time the doors are opened will lead to a premature failure in the cooling system.

RoncoDec 10, 2025
Soso
I am a little disappointed with the water and ice dispenser. Way to small to fit a water bottle in or a large cup. Also need to have the shelves adjustable.
Jeff MayoNov 15, 2025
Side by Side is nice
I am pleased with the Side by Side, but the light in the door for Water/ Ice is behind the cup when filling, therefore you are not able to see the water level height.
PT1408Nov 13, 2025