Customer reviews for FIN-0000239

Great Value!

AJ Madison · 4 out of 5 stars

I am overall happy with this refrigerator. I’m not a big fan of the water location but it has a lot of space and looks really good in my kitchen. It is a great value

James · Oct 29, 2025

AJ Madison · 4 out of 5 stars

Small indent on side of right door. Going to replace it

Will9988 · Jul 21, 2025

Still happy with the Whirlpool brand!

AJ Madison · 5 out of 5 stars

We needed more room and this fridge fit the bill and the space! It’s a perfect upgrade because there’s no needless features and it feels and looks high quality. It makes a little noise but not as loud as our old whirlpool.

LRod88 · Apr 4, 2025

Great food capacity for medium width appliance

AJ Madison · 4 out of 5 stars

Have had this for almost a year now...replaced a 25+ yr old Maytag. Pros--slim fit (we have narrow niche in kitchen for fridge) but still had BIG fresh food capacity. Nice sizes on lower crisper drawers and good size deli drawer. Like the glass shelves and top shelf can slide half way in to allow storage of taller items. Good freezer size and big, detachable ice maker bin. Plenty of room for family of 4 and water filter for water line is easy to replace. Cons (none of these would deter me from purchase, but they are my "wish list" issues). Wish 2 crisper and deli drawers had nicer, smoother rolling mechanism Wish there was more than one interior light Release arm on ice maker can ice up and clog...easy to clear by hand, but appliance tech had to show me. This freezer does seem to hold humidity more, which is odd since we live in a desert area. Overall am super happy with this fridge and I would definitely purchase again! Does it's basic job well and no "freeze" spots in fridge area.

Marilyn · Feb 23, 2025

Warranty Repair

AJ Madison · 5 out of 5 stars

I called for warranty repair. The ice bucket assembly metal gear on the bottom disintegrated and I just simply needed the part. The person helping me was very courteous and got the part coming my way.

Brad · Jan 5, 2025

Stainless finish isn't awful like it used to be.

AJ Madison · 4 out of 5 stars

In the month I have had this Whirlpool refrigerator, it has been a great appliance. Of course, I need more time with it in my house to give an excellent or lesser rating. No complaints so far. I love the top sliding shelf in the refrigerator, the HUGE amount of product I can put in the door, the ease of using the ice bucket off the door to pour into ice buckets for parties and the easy to keep clean finish (so important to me). The freezer has so much space I don't have to limit myself in shopping anymore.

Kathyv4000 · Jan 3, 2025

Ton of room.

AJ Madison · 4 out of 5 stars

I’ve had this fridge for ten days and this is what I know so far. It has lots of room, the ice maker works great, I’m having to use the highest setting on the refrigerator side to keep the temp just below 40°, it seems to constantly run and makes several odd noises on a regular basis. I read several reviews prior to making this purchase, many complained about ice maker noise, but once the bin filled up that noise pretty much went away. The reviews mentioning the constant run were correct as were the reviews saying it is overall noisy. Bottom line, if it lasts as long as the 17 year old 25 cu ft Whirlpool it is replacing I will still be a satisfied customer.

Coyote33 · Oct 22, 2024

Great Customer Service!

AJ Madison · 5 out of 5 stars

This was a manufacture warranty replacement of the same model. I believe the first one was a lemon, but Whirlpool replaced it with out hesitation. I love the fridge, I hope it stays good.

josh1006 · Sep 16, 2024

Many good features not found in all similar units.

AJ Madison · 4 out of 5 stars

Seems mostly good except the freezer door sweats and drips water. Bad seals and/or bad insulation in the door.

Dampfloor24 · Apr 2, 2024

Perfect size and shelf division

AJ Madison · 5 out of 5 stars

Not quite two months ago we purchased this Whirlpool refrigerator and love it

SndeeLu · Feb 24, 2024

What I needed and more

AJ Madison · 5 out of 5 stars

I needed to replace a 27 yr old Kenmore and I'm so glad I chose this one.The features are what I needed plus it is better organized which helps me to more easily see what I have in the freezer and refrigerator compartments. The LED lighting helps as well. I'm glad I bought this one plus it's from a local small business.

bcscruggs · Feb 24, 2024

Good product

AJ Madison · 4 out of 5 stars

This product is great. The only thing I have a problem with is the water dispenser. When I get ice you have to be real careful moving the glass out to keep from hitting the water actuator . Other than that I am well pleased with it.

Maharrison · Jan 6, 2024

Like the ice maker

AJ Madison · 5 out of 5 stars

Right size that fits in the whole in my kitchen…!!

Ed S · Jan 6, 2024

Took forever to get but I like it

AJ Madison · 4 out of 5 stars

Had to wait 6 months for it to come off back order, white isn't popular anymore I guess but everything else in my kitchen is white, so wanted to stay on theme. I like it so far, it even seems bigger inside than my old 25 cuft whirlpool and I love the ice bin in the door, gives so much more space in the freezer. It is a bit louder than my old one but I'm getting used to the difference in noise and not being scared by the ice dropping in the bin after not having a working ice maker before! So I knocked it down a star for the noise and how long it took to get.

Kally · Jan 5, 2024

Side by Side frig.

AJ Madison · 5 out of 5 stars

Great layout for shelves including the door shelves. Ice maker seems ok. Manual is complete as well. Freezer space seems generous.

Grandpa · Feb 20, 2026

AJ Madison · 4 out of 5 stars

So far, I am pleased with this refrigerator. I like the look, and functionally the interior is well organized providing ample storage space between shelves, drawers and a vertical freezer divider. I just acquired this replacement fridge mid month so I hope that it will work reliably and optimally as expected.

Aura · Jan 29, 2026

size and capacity of bins in the door of the frig.

AJ Madison · 4 out of 5 stars

I received my refrigerator nearly a month ago and so far, I am pleased with it. The water dispenser on the door, dripped water at first, but that seemed to have corrected itself after a few days. I'm not thrilled about the location to shut off the ice maker, because I am 4'11" and it's a challenge; however, all else is okay. The same will be true at changing the water filter.

Sleepy · Jan 16, 2026

new whirlpool refrigerator

AJ Madison · 5 out of 5 stars

so far I am pleased with the refrigerator. seems to work fine for my families needs.

gris · Jan 16, 2026

Great fridge

AJ Madison · 5 out of 5 stars

Great fridge & Only negative feature is door mounted food holders seem thin.

ROBERT · Jan 2, 2026

Great product

AJ Madison · 5 out of 5 stars

Excellent Whirlpool product - we are very pleased.

Jim B. · Dec 26, 2025

Quirky water and ice dispenser on a good refrigera

AJ Madison · 4 out of 5 stars

This refrigerator was purchased to replace a four-year-old Whirlpool refrigerator with two paddles. The refrigerator is fine, except that the water dispenser doesn't accommodate large vessels and tends to drip on the floor. It’s also a bit unsanitary because everyone puts the rim of their glass on the dispenser to activate it. If the glass isn’t clean, you pick up the germs the previous person left on the rim of their glass. There is no measured-fill option for this refrigerator, so filling any container must be done manually. The ice dispenser is angled behind the water dispenser, making it difficult to fill a glass with ice. Other than the ice and water dispenser quirks, it's a good refrigerator, though I would advise that it has no feet… It just rolls on its wheels, so you have to be careful about moving it or touching it too hard.

JMHTd · Dec 10, 2025

Whirlpool should have some options for the owner

AJ Madison · 4 out of 5 stars

Refrigerator is fine. I would prefer to have more options on shelf placement but Whirlpool has determined it knows where the shelves should be placed for everyone. Also, the pizza box shelf in the freezer should be an option as it split the shelf into two smaller openings. The air filter options we had in the KitchenAid are not available on the Whirlpool. I question whether the operation of the unit shutting off each time the doors are opened will lead to a premature failure in the cooling system.

Ronco · Dec 10, 2025

Soso

AJ Madison · 4 out of 5 stars

I am a little disappointed with the water and ice dispenser. Way to small to fit a water bottle in or a large cup. Also need to have the shelves adjustable.

Jeff Mayo · Nov 15, 2025

Side by Side is nice

AJ Madison · 5 out of 5 stars

I am pleased with the Side by Side, but the light in the door for Water/ Ice is behind the cup when filling, therefore you are not able to see the water level height.

PT1408 · Nov 13, 2025

Positive features

AJ Madison · 4 out of 5 stars

We have been using the refrigerator for about a month and it does everything it’s designed to do. I am still working with some of the features to may them work for me. For instance, where do I store a lettuce keeper that is too high in the vertical shelves. I do like the ice maker in the door and it produces plenty of ice for our family. It’s a beautiful black stainless steel refrigerator which adds a bit of class to our kitchen.

Pam73 · Nov 2, 2025

Nice ice maker location very roomy

AJ Madison · 4 out of 5 stars

1 month in very nice,runs quiet,I like the ice maker in the door

Big D · Nov 1, 2025

Great Refrigerator

AJ Madison · 5 out of 5 stars

I bought this refrigerator 10 days ago and my wife and I love it. Controls were easy to use and setup was a breeze. It looks very nice and keeps your food a exactly the right temperature. Great purchase.

Whirlpool fridge · Oct 26, 2025

AJ Madison · 4 out of 5 stars

My first Whirlpool fridge lasted 21 years. I like its replacement except the Ice Maker is really noisy. it almost cycles continuously. I can hear the gears turning when the ice bin is full. Dealer says that was normal. My old fridge had the laser beam sensor.

3putt · Oct 22, 2025

2019 Whirlpool Side-by-Side Refrigerator

AJ Madison · 4 out of 5 stars

We bought 2019 Whirlpool used. Had to replace ice tray (because of leaking), drip tray, and a crisper shelf. Everything seems to be in order now and refrigerator is working fine.

Kenneth · Oct 9, 2025

36-in side by side

AJ Madison · 4 out of 5 stars

Counter-depth is perfect size. Moves easily. Shelves are spacious. Ice dispenser is LOUD!!!!!!!

Jboo · Oct 3, 2025

Nice fridge but bad water handling

AJ Madison · 4 out of 5 stars

The unit does its job of keeping things cold or frozen well. The problem is the ice and water dispenser. The ice maker does not make enough ice to keep up with consumption. The ice dispenser showers tiny pieces of ice all over the pad and floor. The water dispenser runs for 1/2 second after removing the glass, dumping water directly on the floor.

Close but no cigar · Oct 1, 2025

AJ Madison · 5 out of 5 stars

Very happy with new refrigerator. Old Whirlpool was 18 years old and due for replacement. Bought based on Whirlpool records of reliability.

Tommy · Sep 29, 2025

AJ Madison · 5 out of 5 stars

It seems to be an exceptional refrigerator, I will recommend it

Butch · Sep 23, 2025

Off to a good start

AJ Madison · 4 out of 5 stars

Less than a month old. It's doing everything a freezer/frig should do. Nice appearance, well thought out interior layout. Ask me again in 15 years.

Dave · Sep 20, 2025

Refrigerator and freezer are nice

AJ Madison · 5 out of 5 stars

I’m satisfied with what I bought will recommend to other people

Izzyabo · Sep 10, 2025

AJ Madison · 4 out of 5 stars

Occaisionally the Icemaker seems to leak water which ends up on the floor.

joeroman · Sep 10, 2025

Dependable and easy to use.

AJ Madison · 5 out of 5 stars

I bought this 9 months ago and am very happy with it. We are changing our water filter now and it is as easy as the previous Whirlpool we owned. The Pizza pocket is very handy. I enjoy the ice maker on the door. The instructions are clear. Keeps food consistent through 3 seasons now, so the temps are spot on. We have had no problems with produce freezing or any other issue. Runs perfectly. It was recommended by Consumer Reports.

MrData2 · Sep 6, 2025

Great features with shelves that can becrevonfigur

AJ Madison · 5 out of 5 stars

This was new in our newly constructed home in SC. The refrigerator works great and freezer as well. Icemaker is excellent

Weinsss · Sep 5, 2025

Excellent quality!

AJ Madison · 5 out of 5 stars

This is out third Whirpool refrigerator and seventh Whirlpool appliance (microwave, stove). We've been extremely pleased with the quality and reliability of the products across the product line and for those reasons will continue to purchase Whirlpool products for the foreseeable future.

Cupcake · Sep 3, 2025

Great Replacement for an Old Refrigerator

AJ Madison · 5 out of 5 stars

I have had this refrigerator for only 2 weeks but it has been a great replacement for my previous one. The ice maker is wonderful, small cubes or crushed. This is one thing I missed about my old unit when it quit working. The space in this refrigerator is amazing, so much room! Very happy with my purchase!

summersun25 · Aug 31, 2025

It does have a different feature for the freezer

AJ Madison · 4 out of 5 stars

I got this refrigerator as a replacement for the one I had that was under warranty so but this one is not as nice feature wise as my old one but I needed a new one.

Choo2 · Aug 24, 2025

AJ Madison · 4 out of 5 stars

We've had the refrigerator for about 2 1/2 months and it's been quite good. The interior, cooling etc.. has been excellent. It's noisier than expected and the ice holder doesn't fit very well in the freezer door.

Nwe fridge · Aug 23, 2025

Inside space is sufficient

AJ Madison · 4 out of 5 stars

Unit is very good! Ice maker is slow and the bin doesn’t hold much other than that I’m satisfied!

Outlaw · Aug 18, 2025

Great Side by Side Refrigerator

AJ Madison · 5 out of 5 stars

Love it so far!! Much bigger than my previous model. Has an outside freezer door ice and water dispenser. Ice maker is located on the inner freezer door so you don't lose freezer storage space. That's a big plus! Large inside refrigerator door storage shelves allow for gallon milk and juice container storage.

R Bono · Aug 16, 2025

Nice but ice maker barely works.

AJ Madison · 4 out of 5 stars

We love the design & functionality of our fridge so far, but the ice maker produces almost no ice. Repaired person is coming in a week. Also, the water spout on the fridge is a trickle; no way to fill a cup with it.

Barb · Aug 15, 2025

AJ Madison · 4 out of 5 stars

Ice maker a little noisy and the water - ice dispenser is too short for modern taller drink holders. Like the rest of the features

Carl · Aug 14, 2025

Good Fridge

AJ Madison · 4 out of 5 stars

This replaced an older model Whirlpool. A couple of changes.... Water filter not in fridge, nice. Shelves are more adjustable but the change to the inside lighting leaves very dim spots if you fill the crisper or put something tall on the top shelve. hope it saves on the energy use. Happy with my purchase.

Hoagie · Aug 1, 2025

New fridge

AJ Madison · 5 out of 5 stars

I am very happy with the new fridge. My last fridge was a Frigidare and it after a few years it developed a leak. The Whirlpool seems like a much better product.

ArlBate · Jul 31, 2025

Floor model, great price.

AJ Madison · 5 out of 5 stars

We bought this floor model unit for our rental property and it’s been great so far. It’s a bit larger than we needed, but we are dealing with that. My tenant is pleased with the refrigerator.

· Jul 30, 2025

AJ Madison · 4 out of 5 stars

I have had for approximately three weeks now, most is satisfactory. a little disappointed with the ice maker water feature, not real user friendly

Shane · Jul 29, 2025

cold fridge

AJ Madison · 4 out of 5 stars

i got 3 weeks ago. the fridge id working fine getting use to organizing it still

r.dog · Jul 28, 2025

Refrigerator

AJ Madison · 4 out of 5 stars

Great look, spacious interior, fan is loud in freezer area

Dog6 · Jul 26, 2025

AJ Madison · 5 out of 5 stars

I have only had it a few weeks but so far so good, I am happy with it.

Nuke · Jul 25, 2025

Good light and adequate storage

AJ Madison · 4 out of 5 stars

For the most part I am happy with this refrigerator. I have had some problems with the ice dispenser. Sometimes Ice cubes get stuck in the dispenser and melt which can cause a puddle on the floor. Also it seems there is a lot of ice chips that come out.

ginger · Jul 24, 2025

36-inch Wide Side-by-Side Refrigerator

AJ Madison · 5 out of 5 stars

ALL WORKS GREAT. I WISH THAT THE COMPRESSER WOULD NOT SHUT OF EVERYTIME I OPEN THE DOOR.

Electric Range · Jul 23, 2025

Great design

AJ Madison · 5 out of 5 stars

I like the side by side vs the French door style. Very convenient and easy to see contents

Clynn · Jul 22, 2025

Lots to Fix

AJ Madison · 4 out of 5 stars

We HAD to buy a new one as the old one died and it was in the 90s outside. This one had the size and space we were looking for but it has some cons... 1 Runs incessantly 2 not enough ice room 3 noisy 4 non adjustable shelves 5 only 1 basket in the freezer part 6 not enough space under the ice/water for bigger glasses etc 7 no adjustments for veggies and meat drawers in fridge

Waldo! · Jul 21, 2025

Excellent everything!

AJ Madison · 5 out of 5 stars

This fridge is everything I had hoped it would be.

Juju58 · Jul 20, 2025

Good for the job intended

AJ Madison · 5 out of 5 stars

So far 2weeks it is working excellent. Hope it continues to be reliable for a very long time.

Sparks · Jul 20, 2025

AJ Madison · 5 out of 5 stars

Bought it less than a month ago and so far Happy withit

Garage · Jul 19, 2025

Great Features.

AJ Madison · 4 out of 5 stars

Overall I am pleased with my purchase. It works as it should, has great features, and looks great. My only complaint is the motor is a bit noisey.

Fredly3 · Jul 16, 2025

Good refrigerator

AJ Madison · 5 out of 5 stars

Works great. But the crew that came out said all they had to do was drop it at the door, after a few words I got them to bring it inside the house.

Donald · Jul 15, 2025

Great layout

AJ Madison · 5 out of 5 stars

I love the layout and size of this refrigerator. It has cool features like the large drawers and pizza nook in the freezer.

Sherri m · Jul 14, 2025

I love the layout!

AJ Madison · 5 out of 5 stars

Unit is great! I like the finish and the ice maker.

Musher711! · Jul 8, 2025

Great fridge!

AJ Madison · 5 out of 5 stars

Great fridge for the price. It has everything that we wanted in a fridge. Ice machine works as it should. No extra fancy accessories that you pay for and don’t use.

D Fridge · Jul 1, 2025

AJ Madison · 5 out of 5 stars

Absolutely love this refrigerator. Not only is efficient, economical but the perfect price

Linda · Jun 25, 2025

Great Features in new Side by Side.

AJ Madison · 4 out of 5 stars

I love my new refrigerator. The way the shelves are laid out is terrific and better than the earlier model. the only reason I gave it a four is because of the ice maker. thedoor to open and get ice cubes inside sticks a little bit. Other than that, it has a great frozen pizza space and a sliding shelf for taller bottles. It's great!!

Jo17 · Jun 25, 2025

AJ Madison · 5 out of 5 stars

I love my refrigerator with one slight issue. I have a door ding in the right side door. I contacted the store where I purchased the fridge and they ordered a replacement door immediately.

· Jun 24, 2025

Sleek design!

AJ Madison · 5 out of 5 stars

I bought this a month ago and so far so good! I like it!

· Jun 9, 2025

It’s nice looking

AJ Madison · 4 out of 5 stars

It’s a nice looking refrigerator; however the ice dispenser does not work well & it already needs to be replaced after 1 week

· Jun 5, 2025

Excellent product!

AJ Madison · 5 out of 5 stars

I’m very pleased with my new Whirlpool refrigerator. It has a lot of room, is easy to store and access food, and keeps my food cold. Also, I love the convenience of the ice maker. Makes ice well and distributes it well. 10 out of 10 recommend

Lizzie Ann · Jun 4, 2025

Great set up.

AJ Madison · 5 out of 5 stars

I was so happy to finally get my refrigerator delivered. I am very pleased with my selection after months of research. I would recommend this brand gladly.

BeaKaye · May 30, 2025

Great features

AJ Madison · 5 out of 5 stars

Just purchased this refrigerator and so far very happy with it. Love the pizza shelf in the freezer. Great storage space.

Eim2004 · May 24, 2025

Otherwise great fridge

AJ Madison · 4 out of 5 stars

I bought this a month ago had it one week and the first time I tried to use the ice maker and it started to make a noise then stoped working took the hopper out and found some metal part broken into 4 pieces

Mike · May 20, 2025

Love it!

AJ Madison · 5 out of 5 stars

I bought this a week or so ago and absolutely love it.

bcr7777 · May 16, 2025

AJ Madison · 5 out of 5 stars

We are very pleased with our refrigerator. Feel that we made a good choice.

Skrozel · May 10, 2025

Love it!!

AJ Madison · 5 out of 5 stars

We have had our new frig for just over a week now and we love it!! I had a French door style prior and hated it. This is much easier to organize and no more bending over to yank open the bottom freezer. No more digging for an item. ****The only issue we have is that the door swings open and hits the pantry door. We cannot find a way to adjust it. You need to add some kind of door stop adjustment to these. We put a large paper clip on the top hinge and it is working ok****. ***the fridge has been leveled and the doors are adjusted properly***Otherwise so far so good and we love it.

Nana · May 10, 2025

Great features

AJ Madison · 5 out of 5 stars

Easy install and all features work well. Good looking fridge with the right features.

Jim & Julie · May 9, 2025

Outstanding cooling

AJ Madison · 4 out of 5 stars

I've had this unit in service for a few weeks now. The cooling on it is outstanding, and I've dialed it to its lowest setting and am still impressed with how it keeps things frozen and cool. My only minor complaint is the compressor noise level. I live in a very small house and the compressor does seem to be a bit noisy for my taste. Others may not notice it at all, but I unfortunately am never very far from the unit and the noise is always there. Again, I'm blaming this more on the size of my house than I am on the unit. All in all a very good purchase.

Ff46 · May 7, 2025

Fits a need and good quality/reputation

AJ Madison · 5 out of 5 stars

Bought for a mid range rental property on our appliance repair vendors advice. They say on average Whirlpool has less issues and repairs needed than most other brands. Happy with the choice so far.

Grey Wolf · May 5, 2025

My Appliance Repair Guy Recommended Whirlpool

AJ Madison · 4 out of 5 stars

This replaced a Samsung side-by-side - ice maker problem and replacing just the ice maker just too darn expensive. Chose this Whirlpool based on 1) recommendation from my appliance fixit guy for reliability and parts, 2) in-door freezer ice maker and 3) price. Overall pleased with purchase - ice maker works well and door and shelf layouts "feel" larger than the old refrig, although cubes are about the same. Compared to the old refrig, it doesn't have digital temp display for both sides (bought a couple of digital thermometers to put inside to monitor - refrigerator side maintains within about 2 degrees), interior lighting isn't as good (old one had vertical ight bar; this one has a couple of pucks), and the fan, when running, is noisier (not bad, but noticeable). I can live with the difference in features in exchange for better reliability and easier repairs when needed. We'll see how it goes.

Robb · Apr 26, 2025

Quite Dishwasher and Refrigerator has much more r.

AJ Madison · 5 out of 5 stars

We both enjoy our new whirlpool Refrigerator and Dishwasher, much more quiet and capacity is wonderful to have.

Linda · Apr 24, 2025

AJ Madison · 5 out of 5 stars

This refrigerator meets my needs adequately. It seems to have more space than I was used to which I like.

Jeanie · Apr 23, 2025

Nice design and appearance but noisy.

AJ Madison · 4 out of 5 stars

This refrigerator is very nice in design and appearance but noisy. The shelf layout in the fridge and freezer are well thought out fand work well. The appliance finish is also nice. Unfortunately, I cannot give it 5 stars because it is very noisy. When the motor runs it is noticeable throughout the house. Customer service was very friendly when I called about the sound. They indicated that it would get batter as things brake in. A week or two was their timeline for this. It has been more than 2 weeks and the sound is better but still noticably loud.

I_Fly · Apr 21, 2025

It has more room then it looks like inside,

AJ Madison · 5 out of 5 stars

I had to replace my old refrigerator, and I only buy what I know is the best on the market. I ordered this side by side just by a picture, did not get to look at it in person. I am very happy with it.

Paul · Apr 19, 2025

New 36-inch Side-by-Side Refrigerator - 25 cu. ft

AJ Madison · 4 out of 5 stars

This fridge replaces a 25-yr old kenmore (whirlpool) that was still running but was a bit rusty so my husband wanted a new one. I would have waited! So, we spent alot of time on measuring as it is a tight space to fit in a new side by side. THE ISSUE IS THE HINGES ARE ON THE TOP OF FRIDGE WHICH ARE JUST TALL ENOUGH TO STOP THE CABINET DOORS ABOVE FRIDGE TO OPEN UNLESS THE FRIDHE DOOR IS OPEN!! Luckily we only store less used roasting pans up there. hence 4 stars. The lighting is great. The storage is great. The layout is great. Only wish at least one shelf would pull out like my old fridge for easy access to the many jarred items we keep. The icemaker is great with nice cubes or crushed ice. I have seen a bit of drippage though and the shelf does not come out for cleaning like my old fridge. I was partial to getting Whirlpool as our old fridge served us so well for 26 years. Hope this one does as well. We also bought a new Whirlpool gas range we are very happy with as well.

JMMM · Apr 13, 2025

Nice fridge!

AJ Madison · 5 out of 5 stars

Happy with the side by side. Especially like the sliding trays for tall items.

Blacklab · Mar 31, 2025

Great operation

AJ Madison · 5 out of 5 stars

Everything works great. Looks great in kitchen. Great features.

joe34 · Mar 1, 2025

New Whirlpool Frig/Freeze.

AJ Madison · 5 out of 5 stars

Very happy with the refrigerator freezer. The only problem is the door dispenser. It is not designed large enough for today's tumblers. The controls for water or ice are too close resulting in sprays or spills that were unintended.

Hankering 4u · Feb 28, 2025

Lots of storage

AJ Madison · 4 out of 5 stars

What's the solution to the noise? Any soundproofing available? Runs a lot.

Bbc3 · Feb 26, 2025

AJ Madison · 4 out of 5 stars

Great fridge, quiet and cold. Ice maker is noisy, but fast. The access door for ice and water service is way to small. Tumblers are commonly used today and won't fit. Balancing wheels are too difficult to access.

Hankering4u · Feb 17, 2025

Love the on door water and ice compartment

AJ Madison · 5 out of 5 stars

Lots of room. Very quiet while operating ease of programming on the electronic controls. Very nice lightweight refrigerator

Marty Harbaugh 527 · Feb 6, 2025

Excellent Appliance

AJ Madison · 5 out of 5 stars

I love my new fridge! The ice maker and water dispenser are so handy.

poison4939 · Feb 1, 2025

Frig is roomy

AJ Madison · 4 out of 5 stars

Nice looking frig. Has a lot of space on the inside - unfortunately, shelves are not adjustable - we had to remove a shelf because the height between shelves was too narrow. Now, one of the spaces is too large. If they modeled brackets between the existing brackets, we could adjust to fit our needs. Water dispenser is situated too close to the front edge - water drips down the front of the door rather than being caught in the drip tray. Frig comes with a silly soda can holder - we took it out and purchase an additional door shelf. It holds more sodas than the wire contraption provided and still has room for condiments. It's a good frig, but it could be a great frig with minor modifications

Booyah Bob · Jan 14, 2025

Good but finicky…

AJ Madison · 4 out of 5 stars

It’s been a good refrigerator. It has an issue if you use the ice from the inside rather than the door. I had to “unstick” the sensor arm from frost. Overall, I’m pleased.

alm320 · Dec 30, 2024

Great freezer access

AJ Madison · 5 out of 5 stars

we like the easy access to the freezer, it is much easier to see what you have stored . Looks good and very happy with the frig

killer · Dec 29, 2024

Decent refrigerator

AJ Madison · 4 out of 5 stars

I have had this refrigerator for 3 months and love most things about it. There are a couple of negative things including the handle coming loose and the water dripping.

TQ 7281 · Dec 20, 2024

Great look and storage, but a little loud.

AJ Madison · 4 out of 5 stars

We've had this refrigerator for about 3 weeks now, and are generally very happy with its appearance and performance. It fits exactly into our fairly tight space, and the black stainless color matches up with the other black stainless appliances that we already had. Storage space seems to be a little better than the Samsung that it is replacing as well. The only downside that we've noticed so far is that the compressor is a little loud. For the first week, whenever I walked into the kitchen, I had to look to see if the dishwasher was running. There is a persistent hum from the motor.

RonC · Dec 10, 2024

Beautiful fridge, some minor issues.

AJ Madison · 4 out of 5 stars

We've had the fridge for just over a week, and on the surface, it's wonderful. Initially, the motor was disturbingly loud, but seems to be settling down. The biggest issue is that it's on wheels, and moves every time we open the door, so I'm constantly having to push it back.

Barb · Dec 4, 2024

Love the handles. So easy to clean

AJ Madison · 4 out of 5 stars

Bought this new refrigerator in November Seems to run a lot more than most blast whirlpool refrigerator

Mimi68 · Nov 29, 2024

Sorry there weren’t more good things to say.

AJ Madison · 4 out of 5 stars

Nice looking unit. Could use better lighting. Ice maker is extremely slow. Already making strange noises that come and go.A lot of tape residue with instructions on what not to use to clean it but nothing about what to use.

Dan1 · Nov 10, 2024

Great value.

AJ Madison · 5 out of 5 stars

Installed refrig in early Oct 2024. Install team was fabulous. Very careful and helped explain a few things. Refrig is great so far. Fingerprint resistant so still requires some wiping. Many moveable shelves in both sides. Great lighting inside. No issues whatsoever.

mick in FL · Nov 1, 2024

AJ Madison · 4 out of 5 stars

We purchased this refrigerator a few months ago and are generally pleased. We have a smaller space to work with and this unit was one of few that fit the limited size, but also included both water and ice dispensers. The appliance fits nicely, has worked well, and is easy to adjust for temperature. The downsides are that the shelves are not adjustable in either the refrigerator or freezer, and the freezer feels small in space due to the ice maker. That said, we are happy with this purchase and the price we paid was reasonable.

Cindy · Oct 27, 2024

Ample room on both sides.

AJ Madison · 4 out of 5 stars

I bought this appliance 2 months ago and still have not figured out if there is a filter or not and where it is.

Patti · Oct 18, 2024

Good product

AJ Madison · 5 out of 5 stars

So far , this is an excellent product. Makes ice pretty fast and the filter actually takes the bad flavor from the water where I live!

Emanuelcc · Oct 14, 2024

Lighting and door shelf space.

AJ Madison · 4 out of 5 stars

My Amana bought in1981 was running just fine with the exception of needing new door seals. Like the Whirlpool openness. Wish it had more adjustable shelves.

SS Gray · Oct 9, 2024

AJ Madison · 4 out of 5 stars

Working great , But wish the water and ice dispenser would hold a taller glass.

Jim d · Oct 8, 2024

Really like the freezer on the bottom.

AJ Madison · 5 out of 5 stars

Had a whirlpool refrigerator previously, so didn't hesitate to get another one.

None · Oct 5, 2024

I love the split shelf on the top

AJ Madison · 5 out of 5 stars

I bought this a couple of weeks ago and I am very satisfied with it

Kathy · Oct 4, 2024

AJ Madison · 4 out of 5 stars

The Whirlpool sticker / label has already fallen off. I purchased the item less than 2 months ago. I hope the rest of the refrigerator is better made and lasts longer.

Whirlpool refrig · Sep 25, 2024

Like the design

AJ Madison · 4 out of 5 stars

We bought this refrigerator to replace a 20 year old refrigerator that had an ice maker that had failed numerous times

Andav · Sep 23, 2024

AJ Madison · 5 out of 5 stars

I am happy with the delivery and the performance, thank you

Chris · Sep 16, 2024

So far so good.

AJ Madison · 4 out of 5 stars

Purchased a week ago, so far so good. I love the side by side. The freezer is so easy to organize. The ice maker is on the door, giving more room in the freezer. Right now, the only thing I miss is not knowing the actual temp in the fridge/freezer.

pelican · Sep 7, 2024

Love It

AJ Madison · 5 out of 5 stars

Fits perfect and works great. Love the water and ice buttons separate on the door. Lots of room inside refrigerator and gets very cold.

Sue H · Sep 6, 2024

It has been working great

AJ Madison · 4 out of 5 stars

It works great only a month since purchased hopefully it is still working 10 year.

Donbone · Aug 30, 2024

Excellent Features

AJ Madison · 5 out of 5 stars

I’m glad they stood by their agreement !. Everything works great

Golden19 · Aug 26, 2024

High noise level

AJ Madison · 4 out of 5 stars

Everything is fine, except the fridge is noisy. I could barely hear my old fridge run, but this one is much noisier When the motor runs, you know it.

Dan1 · Aug 23, 2024

Replacement

AJ Madison · 5 out of 5 stars

The refrigerator was a replacement under my extended warranty. It has performed well.

Replacement · Aug 23, 2024

THE WATER IN DOOR AND THE ICE SAVES A LOT OF WORK

AJ Madison · 4 out of 5 stars

WORKES GOOD FORME THERE IS ONLY ME SO I DON'T NEED A BIG REF.

X RAY · Aug 17, 2024

Beautiful.

AJ Madison · 4 out of 5 stars

This is a beautiful refrigerator, very stylish. The freezer on the side is a big improvement over my last refrigerator that had a low drawer freezer proving hard to locate frozen items. The only drawback is that it makes more sound when it's running than my last refrigerator, but I'm acclimating.

DeeDee · Aug 16, 2024

Improvements needed

AJ Madison · 4 out of 5 stars

The in door water/ice opening is too small. The defrost cycle is loud.

Golfgal · Aug 12, 2024

Great so far

AJ Madison · 4 out of 5 stars

I’ve only had it for 11 days but it’s great so far. I especially like the ice machine in the door instead of taking space on a shelf.

cj88 · Aug 12, 2024

Great Fridge

AJ Madison · 5 out of 5 stars

Satisfied with this purchase .. bought 6 months ago.. no issues

Amir · Aug 4, 2024

Lots of storage space

AJ Madison · 5 out of 5 stars

Bought it a couple of months ago. Is working fine.

Betty · Jul 5, 2024

Good, but not great

AJ Madison · 4 out of 5 stars

Replaced a Kenmore Elite that was almost the same model. Not a fan of sliding, split shelf. The bump in the middle of the shelf means you can't slide things from front to back. I've already ordered a one-piece replacement shelf. The horizontal pop can storage is not as convenient as the old one. The shelf in the top of the freezer designed to fold up for tall things is a badly designed feature. When folded down the shelf does not match level with the remaining shelf. The increase in drawer storage space takes several cubic feet out of useable shelf storage & also in the door. The unit is less then the old one, but still noisy

New Refrigerator · Jul 2, 2024

My fridge

AJ Madison · 5 out of 5 stars

The technician did an excellent job. Once he found out what the problem was, he explained it to me clearly. A few days later he got the part that was needed and took less than 10 minutes to install it. Fridge works perfectly now.

Rose · Jun 29, 2024

AJ Madison · 5 out of 5 stars

Waiting for a door replacement.otherwise all appliances are working well.

Butterfly1 · Jun 26, 2024

AJ Madison · 4 out of 5 stars

I’m satisfied with my purchase and enjoying the fridge

None · Jun 19, 2024

Humming good fridge

AJ Madison · 4 out of 5 stars

So far so good (mostly) after about three weeks or so. Exact date of delivery/setup unrecalled. We are not happy with the fridge emanating a semi-loud humming noise. Literature has said the humming is part of normal operation of the fridge's humidity control. Not sure why the noise is considered normal. It is actually an irritant. The fridge hums more than it doesn't.

Tee Bee · Jun 18, 2024

AJ Madison · 5 out of 5 stars

So far the whirlpool side by side Fridge has been the best purchase I’ve made I love it and having a dependable appliance means peace of mind

Pun36 · Jun 14, 2024

Good

AJ Madison · 5 out of 5 stars

I bought this refrigerator 6 months ago and I’m happy

Ligui · Jun 12, 2024

Great features

AJ Madison · 5 out of 5 stars

Very happy that this is the appliance that came with our new house. . We love how cold the freezer and fridge compartments stay

Tim2222 · Jun 9, 2024

AJ Madison · 4 out of 5 stars

This refrigerator is in out garage as a secondary appliance. So far so good. I really wanted a refrigerator wothout a water/ice dish, but this was as clise as i could get

Workdaddy · Jun 8, 2024

GE versus whirlpool

AJ Madison · 4 out of 5 stars

I liked my GE better because I could fit my cup under the water and ice dispenser, the drawers don't roll you have to drag them and the lighting is poor. The only thing I gained was more room in the freezer.

rluis · Jun 1, 2024

Perfect for us.

AJ Madison · 4 out of 5 stars

I bought this refrigerator a few weeks ago and so far it has been working well. It is in our garage and has been holding the temp very well.

Dan the Man · May 27, 2024

Great features

AJ Madison · 4 out of 5 stars

I bought this a month ago because I needed a new refrigerator quickly. It has plenty of storage room and the ice maker is easily to empty for high volume use. The filter is located at the bottom and is easier to get to.

sue m · May 18, 2024

Good value, sub par appearance.

AJ Madison · 4 out of 5 stars

This refrigerator seems like a well made and designed unit. Time will tell. We only have two criticisms and both are related to the external appearance. First, the doors are nice stainless steel but the rest of the unit is painted a battle ship gray. It would not look good in a stand alone setting. Second, it seems to be missing the standard grate covering the wheels and airway at the bottom of the doors. It looks unfinished. We would not buy it for our kitchen because of these issues but we are using it a a backup unit in the garage.

John · May 10, 2024

Great Compartments!!!

AJ Madison · 5 out of 5 stars

Great Fridge, love the room & the compartments for everything.

GM47 · May 9, 2024

Great features, especially the metal rack at side

AJ Madison · 5 out of 5 stars

Love all features of this refrigerator, especially the side metal rack. I can place canned sodas easily in this area.

Sherry13 · May 9, 2024

Efficient Elegance: The Whirlpool 36-inch Wide Sid

AJ Madison · 5 out of 5 stars

Upgrade your kitchen with the Whirlpool 36-inch Wide Side-by-Side Refrigerator! With a spacious 25 cu. ft. capacity and convenient side-by-side design, it offers ample room for groceries and easy access to all items. Advanced cooling technology keeps food fresh longer, while the built-in water and ice dispenser provides refreshing drinks on demand. The sleek stainless steel exterior and fingerprint-resistant finish add a modern touch to any kitchen. Overall, it's a stylish and functional addition that enhances both storage and aesthetics

Jack · Apr 17, 2024

Adequate

AJ Madison · 4 out of 5 stars

This refrigerator came installed in our new house and in the first three months it’s trip to cfci circuit breaker three times during the night. The instructions on the different settings on the shelves were a little difficult to follow. Setting the temperatures is indicated by five lights, but it doesn’t really tell you where normal settings would be The first change water filter light came on after three months seems a little soon considering how little it was used

Paul 24 · Apr 8, 2024

Plenty of space!

AJ Madison · 5 out of 5 stars

We have had this fridge for a few weeks now and I love it! It looks great and the space is just right!

msanders · Apr 3, 2024

Great size and features

AJ Madison · 5 out of 5 stars

The fridge is great, it gives options for crushed or cubed ice. The segmentation and shelving in the fridge is adjustable for fitting large items. We had a similar style fridge that was an older model and we replaced it with this one. This one has a lot more interior room in both the fridge and freezer sides. The ice maker doesn’t take up shelving room in the freezer which we love.

Jennifer483 · Apr 1, 2024

Love the black

AJ Madison · 5 out of 5 stars

It took 6 months to receive the refrigerator but glad to finally have it. It did have a cracked drawer but we were able to go out and get a replacement one the next day.

Stevie · Mar 29, 2024

Quality product

AJ Madison · 5 out of 5 stars

Just purchased one week ago but I am very satisfied with this refrigerator

Fred · Mar 27, 2024

I love my new Whirlpool Side by Side Refrigerator

AJ Madison · 4 out of 5 stars

I am loving my new Whirlpool Side by Side Refrigerator. I used to have a bottom drawer freezer, but I would have to dig food out all the time to get to what I wanted. I was suprised by how roomy the freezer side was. I feel like the ice maker is a little on the noisy side, but I still love it because it dispenses ice and water separately meaning I don't have to change the setting or get water in my glass when I was expecting ice. I love the sliding shelf in the fridge side and the flip up shelf in the freezer side. Lots of options for fitting things in.

suziebrown · Mar 26, 2024

Seems larger on the inside.

AJ Madison · 5 out of 5 stars

We are happy with the new refrigerator. but concerned with the motor running constantly. Called your agent here in Hawaii. Informed him (Wada's) about the motor running except when we open the door both sides.

none · Mar 18, 2024

Solid refridgerator

AJ Madison · 5 out of 5 stars

we love our side by side fridge. There is plenty of freezer and fridge room, and we like that the ice maker is on the door.

wjm738 · Mar 16, 2024

Quiet Side by Side

AJ Madison · 4 out of 5 stars

I have only had my Whirlpool Side By Side for about two months and would have preferred to be doing this report after two years. Negative comments: Firstly, I would like to see a removable tray in the opening for ice/water dispensing as I had in my old Maytag Side by Side. This had a nice lip in front which kept dispensed water from ending up on the floor and could easily be removed for cleaning. The lip was higher than on my Whirlpool Side by Side and is not removable. And secondly, the flapper door which closes after ice is dispensed could use some improvement as a ice cube gets caught by the flapper door (not often) holding the door partially open. The ice cube then melts a bit and falls out onto the floor and can melt causing a slipping hazzard. On the positive side, my Whirlpool Side by Side with stainless steel doors is nice looking and is working great. It took a while to get used to the compressor sound as compared to my old refigerator. However, the compressor is pretty quiet sounding. The compressor shuts off when either door is opened which I like. I especially like the ice maker being in-door which gives me more room for frozen items inside.

MELF · Mar 12, 2024

Great refrigerator but faulty icemaker

AJ Madison · 4 out of 5 stars

Love the unit. Looks great and performs. It would get 5 starts, but our current unit is a replacement for one purchased 3 years ago. It was returned because the icemaker could not be repaired. Whirlpool needs to make a design change in this regard.

None · Mar 11, 2024

Great fridge, but….

AJ Madison · 4 out of 5 stars

I bought this fridge about 2 months ago and so far have been very happy with it. The only thing that kept me from giving it 5 stars was the front water and ice dispenser. They’re so close together that when you’re getting just ice you end up hitting the water dispenser too, which ends up getting water all over.

LsR12 · Mar 9, 2024

Great buy

AJ Madison · 5 out of 5 stars

Purchased this for a back up and it is great. Excellent lighting and storage everything works delivery was excellent. Great ice maker that is very fast.

Grandad · Mar 6, 2024

I like the design

AJ Madison · 5 out of 5 stars

Has plenty of space. I normally don’t care for a side-by-side refrigerator m, but I like the design of this one. It has lots of storage in the freezer and the refrigerator.

LaShaun · Mar 3, 2024

Great capacity.

AJ Madison · 4 out of 5 stars

A little bit noisier but otherwise ok, Good size and capacity.

JorgeA · Feb 26, 2024

Simple and well made

AJ Madison · 5 out of 5 stars

I thought my other whirlpool refrig was big but this one is huge and that is a good thing!!!

Gasman · Feb 23, 2024

Nice unit, and affordable price

AJ Madison · 4 out of 5 stars

I've had it now for about 4 weeks. So far I like it! We'll see as time goes forward.

Phxghst · Feb 20, 2024

Perfect replacement

AJ Madison · 5 out of 5 stars

This refrigerator beat out several others because it fit into our space and was available in white. We replaced a 25+ yr. old refrigerator that was still running. I was pleasantly surprised when it arrived. I can fit more items in this refrig and freezer even though they are the same cubic feet. I chose this model because it comes with three drawers in the refrigerator side. The water and ice dispenser work perfectly. It feels and looks like good quality shelving throughout. Very pleased considering some reviews can be so negative.

GLonSS · Feb 13, 2024

Holds a lot of items.

AJ Madison · 5 out of 5 stars

Very easy purchase process and the installer was terrific.

Frank · Feb 8, 2024

It has more room than my old refrigerator did.

AJ Madison · 5 out of 5 stars

I bought this refrigerator last month and I’m so so happy I did. I really do Love it.

RYSrach · Feb 7, 2024

AJ Madison · 4 out of 5 stars

Refrigerator is too load when it is running. Also no height adjustments on glass shelves. Otherwise I like the product

none · Feb 7, 2024

Sleek design, expandable shelves, easy to clean

AJ Madison · 4 out of 5 stars

I really am glad that we selected this fridge, it blends in well with our kitchen cabinets and is not an eye sore like many are. The storage is fantastic and the drawers are easy to remove and clean. I like the expandable top glass shelf for times when we have extra things to store. The freezer could use better lighting. There is one bulb on top in the middle that does not sufficiently light the bottom section of freezer. It can make seeing what is in there difficult at times. All in all, it is the best refrigerator I’ve owned and I would recommend it.

Srick24 · Feb 3, 2024

Initial thoughts

AJ Madison · 4 out of 5 stars

happy with it so far. Would appreciate more information or videos on the water filter, where it is, how to change it.

sharpshooter · Jan 31, 2024

Beautiful layout, a bit noisy

AJ Madison · 4 out of 5 stars

The fridge is beautiful in appearance and function. The only gripe I have is how loud it can be for 70% of the day while it runs. If you don't mind the sound of a running appliance, the fridge is spacious, its design features are unique and I love the freezer layout.

LT1136 · Jan 29, 2024

Great feature

AJ Madison · 5 out of 5 stars

After 30 years I replaced kitchen appliances with newer more efficient models. Had Whirlpool and replaced with Whirlpool Love icemaker on door, gives more room in freezer.

lmbruno · Jan 24, 2024

Great refrigerator

AJ Madison · 5 out of 5 stars

LOVE the whole set up of the inside of fridge. The only negative is it is noisy. The motor seems to run a lot. Hoping this doesn’t make my electricity bill go up.

Mibs61 · Jan 23, 2024

Reliable Whirlpool !

AJ Madison · 5 out of 5 stars

I bought a new home recently and it came with FOURnew Whirlpool appliances! It is nice to have appliances that have same button icons!! I am very pleased with Whirlpool!!

Tom's Kitchen · Jan 17, 2024

AJ Madison · 5 out of 5 stars

This refrigerator came with a home recently purchased, it's great

fridge · Jan 11, 2024

Overall good refrigerator do far

AJ Madison · 4 out of 5 stars

Two negatives I’ve found. Noise. It seems like it’s always running until you open door. Other is would like shelves designed so more room for bigger bottles etc.

Mibs61 · Jan 11, 2024

New model with more room

AJ Madison · 5 out of 5 stars

Bought with my kitchen remolding. I am very happy with it.

Auntie Dar · Jan 10, 2024

Whirlpool Refrigerator

AJ Madison · 4 out of 5 stars

It seems do be doing very well except the water dispenser water is not very cold and it's a little smaller than we had anticipated.

JM01 · Jan 8, 2024

Really nice refrigerator I am pleased with it.

AJ Madison · 5 out of 5 stars

I really like this refrigerator. Easy to see where everything is.. Easy to clean.. Shelving set up great. Problem is I purchased 4 (four) appliances range, dishwasher, microwave & refrigerator. Put all the warrantee cards in one envelope and mailed but only got a reply for my refrigerator. HELP.

neatnik · Jan 7, 2024

Better than expected

AJ Madison · 5 out of 5 stars

I simply love my new refrigerator! Love the side by side styling. Easy access to everything whether it be freezer or refrig section!

5Grands · Jan 6, 2024

Good refrigerator.

AJ Madison · 4 out of 5 stars

We have had the fridge for a month and so far no real big problems, running good. We have had Whirlpool appliances before and have always been satisfied with them. We like the ice maker in the door, frees up space for more food placement on the shelves. The fridge part seems to have plenty of room for everything. The wire rack I feel is a waste, can’t really use. Wish there was an additional shelf instead. There are only three areas that frustrates me. I am still trying to figure out on which shelf to store the gallon milk. Not suppose to store on top shelf but that’s the only place. Also the outside water drips after use and can run down front and I do not like the look of the feet on the bottom. If there was a nice cover plate it would finish the look off on the refrigerator.

moes · Jan 2, 2024

mostly happy

AJ Madison · 4 out of 5 stars

nice unit overall. only issue so far is that after using the water dispenser. a few drops of water always ends up running down the front of the door. the little built in drip pan doesnt catch it. i think that the water dispenser doesnt sit back far enough into the door. creating a wet spot on the floor below.

smartypants · Dec 31, 2023

Great features like the ice makers in the door.

AJ Madison · 5 out of 5 stars

I bought my refrigerator about 3 weeks ago and I absolutely love it

Grandma · Dec 30, 2023

Loud

AJ Madison · 3 out of 5 stars

It noisy, drawers do not slide with out excessive force. Plastic stuck and hanging out from trim all around. Plastic tape residue left all over the inside. I give it 2 stars because it seems to keep food cold.

Mike · Sep 21, 2025

Cheap parts

AJ Madison · 3 out of 5 stars

Ice maker has failed. Twice. Needing replacement each time. Why does stuff just not last like it used to? There are so few moving parts but so cheaply made...

Buster · Feb 19, 2026

Nice refrigerator, but very noisy.

AJ Madison · 3 out of 5 stars

We bought this 3 months ago and it was very noisy in the freezer side (you can hear this throughout our house). Every visitor to our house comments on the noise. Whirlpool had a service tech come out and 3 months later it is still not fixed, and we can't get a hold of the tech they acquired to fix it. We have called Whirlpool over and over again and still are waiting. Otherwise, we are satisfied with the product itself.

JO2211 · Jan 8, 2026

Needs adjustable shelves

AJ Madison · 3 out of 5 stars

We sure wish it has adjustable shelves because lots if items do nit fit.

Dale · Dec 15, 2025

Very loud refrigerator

AJ Madison · 3 out of 5 stars

I bought it before Thanksgiving, and it has been running terribly loud. It drives us crazy

Casey1 · Dec 12, 2025

Nice fridge, lots of space, very loud.

AJ Madison · 3 out of 5 stars

If this fridge didn't have the loud compressor/fan noise, it would be very close to 5 stars. I really like the shelving on both sides, it's well laid out. Ice machine seems to be fine and is very easy to lift the entire thing out, it was difficult with our old fridge. It's just honestly a really loud fridge. So loud we almost took it back. If they can fix that, this is a great fridge.

De!bert · Dec 1, 2025

Ice maker issue

AJ Madison · 3 out of 5 stars

Brand new refrigerator and ice maker did not work because hose was not properly connected by manufacturer causing water to leak under the fridge. Already had to have service call. Now that it is working it is very slow in producing ice.

suzabelle01 · Nov 13, 2025

Disappointed

AJ Madison · 3 out of 5 stars

Loved it at first. The space water and ice dispenser. However it is a little noisy not used to that and then after being gone for a week now the water smells like rotten eggs. So flustered I've tried everything to clean / flush out the system and still battling the issue.

JoW65 · Oct 17, 2025

Loud fan motor

AJ Madison · 3 out of 5 stars

I've had this refrigerator for over a week, and it seems to be working well. When I first stalled it the fan in the freezer section was very noisy to the point that I could hear it anywhere in the house. The place I purchased it from replaced the fan and it is better than before but still loud compared to my old refrigerator. The repairer technician said that is normal for the refrigerators. I have always been happy with Whirlpool products, but this fell short of what I've been use to.

John1234 · Sep 11, 2025

Loud Hum

AJ Madison · 3 out of 5 stars

We've had the refrigerator for about a week and half and the compressor is noisy. It hums constantly and is very annoying. The layout of the refrigerator is great, just this constant loud hum.

DexW · Aug 25, 2025

Not living up to expectations

AJ Madison · 3 out of 5 stars

The stainless steel exterior is nice. The icemaker is nice. However I do not like the inflexible nature of the shelves in the refrigerator side. Also, I don’t think this model is cooling my food efficiently and I have it on the highest setting and while the milk near the vent is frozen, food further down doesn’t feel super cold. Kinda disappointing.

Kirk · Aug 20, 2025

Would not buy again

AJ Madison · 3 out of 5 stars

Shelves are not adjustable.Example Vitamin Water 16 o/z Coke will only fit on the top shelve.Ice and Water Dispenser to small for a normal size glass and drips after use. Cycling sound concerning. Three weeks from delivery thankfully other refrigerator was still operating correctly.

Big Blonde · Aug 19, 2025

It keeps things cold

AJ Madison · 3 out of 5 stars

I had to buy a refrigerator fast as mine had quit. The ice maker doesn't work properly. It makes ice but you can't get it out as it is frozen. Ice maker should have been in freezer part instead of door. Don't like that you can't change selves height. The freezer didn't have pull out bins and you have to empty out a shelf to see what is on it. It would have been nice if the refrig was wider rather than so deep in size.

Joyce46 · Aug 6, 2025

Looks good but has some issues

AJ Madison · 3 out of 5 stars

It looks great. The water and ice feature have been hard to get used to. It’s smaller inside than I realized it would be. And within less than two months, the ice maker quit working. We have a tech coming out to look at it next week.

LaLaLynn · Jul 25, 2025

Pretty looking

AJ Madison · 3 out of 5 stars

Decent fridge, only complaint is it is a noisy one! Stops making noise when doors are open, but restarts once closed…looks great though

Momof5 · Jul 19, 2025

AJ Madison · 3 out of 5 stars

Compressor went out after 3 years. Fortunately, it was covered by the warranty. Good part is that the refrigerator was replaced with a new one. The bad part was that it took 7 months to get it replaced. I didn't have a refrigerator for 7 months. I was forced to buy a new refrigerator for my house.

Jim K · Jul 16, 2025

Love it but one major flaw

AJ Madison · 3 out of 5 stars

May 2025 purchase love the fridge. Looks great. Spacious shelving is great however one major flaw. The ice maker. The motor and dispenser connector broke into several pieces. The most important piece of the ice maker. Now I see reviews of the same problem. Dissatisfied because the ice dispenser doesn’t work

Arielrami80 · Jul 13, 2025

Very loud

AJ Madison · 3 out of 5 stars

Works well and looks good, but the fan is really loud and it runs constantly. You can hear it all the way in the living room.

Warrior 6 · Jul 7, 2025

Unit looks good and works good but

AJ Madison · 3 out of 5 stars

Motor too loud, ice dispenser leaks. I would not purchase this unit again

DeeCee · May 29, 2025

Not Thrilled About It…

AJ Madison · 3 out of 5 stars

I received this appliance as an incentive when I purchased my new home. My ONLY issue with it is the water/ice dispenser. It’s designed makes the functionality of it difficult, at least for me. The size of the dispenser is so compact/small that a regular cup cannot fit. You have to “angle” the cup to catch the ice and there is this tiny push feature that requires a certain amount of precision to get water. Overall, a bad design, in my opinion.

Sgt Biskitboy · May 21, 2025

it's ok

AJ Madison · 3 out of 5 stars

only had it for a couple weeks and it's very loud and have it on the coldest setting and it's still not keeping things as cold as I would like it

llafrance · May 11, 2025

AJ Madison · 3 out of 5 stars

We had for a long time a similar Whirlpool refrigerator that is better in features than the one we bought, especially shelves configuration. By the way, the email you sent has the wrong model number. The one I bought is WRS555SHIVO7

VinceE · Apr 24, 2025

The second one seems to be fine!

AJ Madison · 3 out of 5 stars

This is our second time in a year we had to replace the refrigerator

Dad’s refrigerator · Apr 6, 2025

cheaply made compared to the 2012 I replaced

AJ Madison · 3 out of 5 stars

Its very cheaply made compared to the 2012 I replaced. I did a service warranty just because the drawers feel like they are gonna break with use. the ice maker is very loud making me think there is not much insulation in the unit

cheap · Mar 15, 2025

Not Impressed

AJ Madison · 3 out of 5 stars

Freezer side stays cold. Refrigerator side has to be turned down more to stay cold. Crisper drawers are hard to slide in and out. Only one person household so it does not get opened and closed a lot. Replaced a Whirlpool so not new to brand. Sorry I bought this one.

BonL · Feb 16, 2025

External ice dispenser only works half of the time

AJ Madison · 3 out of 5 stars

I bought this refrig a month ago and still cannot get the external ice dispenser in the freezer door to dispense ice consistently. The ice maker is making ice it just won’t come out of the dispenser in the door half of the time. There is no pattern. It just decides not to dispense the ice through to the door dispenser.

AULulu · Feb 12, 2025

Features not whatI expected.

AJ Madison · 3 out of 5 stars

The refrigerator and freezer work as they should but there were too many surprises. The ice cubes do not eject, I have to remove them from inside the freezer and they are WAY too small. They melt in minutes. I purchased this model because it had three drawers did not expect one to be so small.

Porch lady · Jan 21, 2025

Nice looking, but noisy

AJ Madison · 3 out of 5 stars

I really wanted to love this fridge, but it has a flaw that cannot be ignored… the sound level. Unfortunately, within the first couple days the compressor became terribly loud and ended up being changed out. The new one is better, but it is for sure louder than the 20 year old Whirlpool Gold fridge we just replaced. On a good note, it looks sleek and the inside storage is good and it’s nice and bright so you can see everything inside. We like that there is a space to easily store pizzas, but may end up removing that separator at some point. The water dispenser is ok. We somehow get water all over at times when done filling a cup. Overall, it’s a nice fridge and looks nice, but way too loud and seems like it doesn’t shut off that often. I’d still recommend this fridge but just be aware of the noise level.

Whirlpool User 2 · Dec 5, 2024

AJ Madison · 3 out of 5 stars

I previously had a Kenmore/Whirlpool refrigerator very similar the new one. I liked the old one better because this one is noisier, the ice dispensed into the glass cleaner, and I didn;t need to go from crushed ice to block ice in order to "clean out" the crushed ice.

JimmyE · Dec 3, 2024

Water and Ice Cube Dispenser Don't Work!

AJ Madison · 3 out of 5 stars

We purchased this on 8/16/24 and as of today, 10/14/24, we still do not have an operating ice machine or water tap. The refrigerator itself is great - lots of room, easy to see everything, but not having the water/ice working all this time is unacceptable. Neither worked when the refrigerator was delivered and installed; we have had two repairs, a third one this coming week - and we certainly hope this resolves the issues.

Maureen49 · Oct 14, 2024

Nice features, but flawed

AJ Madison · 3 out of 5 stars

We bought this refrigerator about a month ago. Overall, we like it with a few exceptions. First, the ice dispenser. The ice cube dispenser shoots ice with a volume and velocity that is ridiculous. There is no way we can get ice without it spraying all over the tray and our floor. Not good. Secondly, the refrigerator is loud, at times ( perhaps while making ice) very loud.

Dave42 · Oct 4, 2024

Problems with this refrigerator

AJ Madison · 3 out of 5 stars

I don't like that there is no turn off for the ice maker, it has to be full before it stops and when you empty the bin it starts to fill immediately. I don't like that there is no upper light in the freezer, it's dim on the top

Rose · Sep 10, 2024

AJ Madison · 3 out of 5 stars

I bought this refrigerator a month ago and am ok with it, but wish I had noticed a few things before purchasing it. The main shelves are not adjustable which is not convenient and the water/ice dispenser in the door is too short for water bottles and hydro flasks. The exterior look is great and the inside appeared nice but as noted above, I wish I could adjust some shelves and drawers.

Jdmt · Sep 4, 2024

Good refrigerator

AJ Madison · 3 out of 5 stars

What's the point of leaving a review if you are not going to allow it to post.

Blockhead · Aug 27, 2024

Reasonable Price

AJ Madison · 3 out of 5 stars

great price point. I know it is a hot summer but i am concerned it runs a lot.

Kitch Fridge · Aug 6, 2024

noisey

AJ Madison · 3 out of 5 stars

I bought my refrigerator a month ago and I'm very unhappy with the level of noise. The only time it is quiet is when I open the door. Solution?...leave the door open all the time.

mkh1967 · Jul 25, 2024

Average refrigerator

AJ Madison · 3 out of 5 stars

Satisfied with the refrigerator, however the motor is kind of loud and the space in the refrigerator is smaller than expected.

customer50 · Jul 24, 2024

AJ Madison · 3 out of 5 stars

We purchased this model because it was similar to one we recently purchased for another home. Unfortunately, we are returning it because the hum of the motor is so loud, it is not feasible to live with.

Lynn · Jun 18, 2024

Somewhat disappointed..

AJ Madison · 3 out of 5 stars

The ice dispenser tongue is set to far back making it difficult to fill large water glasses. Annoying humming noise.

Chip · Jun 12, 2024

Whirlpool Refrigerator

AJ Madison · 3 out of 5 stars

Delivery and set up last Friday Pros- love the shape of the ice cubes and delivery system. Love the led lighting and ample storage area. Cons- extremely noisy. Loudest fan and motor we’ve ever had. Hopefully we’ll get used to it.

Larry B · May 24, 2024

Waiting for disaster

AJ Madison · 3 out of 5 stars

It seems like a good unit. I am suprised how slow it makes ice. Also I replaced the same model that was 3 years old and had to be repaired 3 times before it's ultimate death. I honestly would have bought another brand but all my other appliances match it, this time I just made sure I had a better warranty since I already know it is a piece of junk.

Garkeith · May 9, 2024

Not made like they “used to”

AJ Madison · 3 out of 5 stars

I bought this refrigerator in April. White refrigerators are hard to find and I bought this because of the brand, warranty, and size. The overall size is good and I like the ice maker in the freezer door. The refrigerator’s compressor is noisy and seems to run all the time; and on occasion an ice cube will pop out on it’s own. Also it would be better if the water/ice dispensers were inset a bit more and include a capture tray. I like the lighting inside the refrigerator but I wish manufacturers made adjustable shelving. This refrigerator has one tray that can recess 1/2 way. I would like to adjust up and down the individual trays. I think the bottom storage bins are small - for example the celery needs to be laid in the crisper sideways. The purchase was made online because the box store didn’t inventory this refrigerator in their store.

MaryNC · May 8, 2024

Broke

AJ Madison · 3 out of 5 stars

Bought this a few weeks ago & ice machine stopped working

Sadly · May 3, 2024

Just ok

AJ Madison · 3 out of 5 stars

Noisy, doors and handles don’t align. I should of upgraded

Bj991 · Apr 23, 2024

Descent but lacks quality of interior parts.

AJ Madison · 3 out of 5 stars

Bought this about a month ago as a replacement for an older Kenmore. Same size and features. This is nice except how cheap and flimsy the interior shelves and drawers are. The plastic is thin and does not feel like it will last more than a few years.

Todd · Apr 9, 2024

AJ Madison · 3 out of 5 stars

Not very happy with this purchase of new refrigerator

Nanjan · Apr 6, 2024

Losing Faith in Whirlpool

AJ Madison · 3 out of 5 stars

Ice dispenser randomly works no matter how hard you push the paddle. Placement of water dispenser makes you occasionally tap it when trying to get ice and causes spills.

Frank · Apr 4, 2024

Needs tray at water dispenser

AJ Madison · 3 out of 5 stars

The water dispenser is so close to the front that it easily spills onto the floor and the unit does not have a tray to catch water and ice so we have to keep a towel on the floor to wipe up spills. This is a major inconvenience. I wish I had noticed this before purchasing.

ak55 · Mar 19, 2024

Awaiting Repair.

AJ Madison · 3 out of 5 stars

I bought this unit in June 2023. It is less than a year old and I am waiting for Maintenace to come. The high series of short power outages have taken the life out of the refrigerator. It will only cool to 32F on the freezer side and 50 on the refrigerator side. It was a great unit until this happened. I loved the storage and water/ice dispenser.

Charlie · Mar 10, 2024

Good looking unit - Interior needs help.

AJ Madison · 3 out of 5 stars

This system was provided by the builder with the purchase of the new home. The unit has a nice exterio9r appearance; however the interior has fixed shelves so it limits where and how you locate you fresh and frozen items. Additionally the door water and ice system limits the size of the glass that can fit into the filling area.

Cvan · Feb 29, 2024

Nice size, but runs loud.

AJ Madison · 3 out of 5 stars

We bought our refrigerator last month. It's nice as far as size and space. Only complaints we have is, it runs loud and the right door swings open. It seems like it doesn't have any tension to stop the from swinging open. We could barely hear our old refrigerator running and our current refrigerator is loud.

Audra · Jan 15, 2024

Great features

AJ Madison · 3 out of 5 stars

Nice side by side, plenty of room, love the ice maker and water dispenser

Florida · Jan 15, 2024

AJ Madison · 3 out of 5 stars

Initial refrigerator had doors installed incorrectly and was returned. Replacement makes load hum. Technician came didn’t do anything said ok and left.

Fridge · Jan 7, 2024

Waste of money

AJ Madison · 3 out of 5 stars

We've had this refrigerator for 3 years now and I hate it. One thing I didn't notice quick enough was that the shelves are NOT adjustable. Only about 7" between each shelf. The ice maker has broken twice so far and one of the refrigerator bins cracked right down the center.

DDNS · Jan 5, 2024

No thanks

AJ Madison · 1 out of 5 stars

Ice machine gears are cheap plastic that succumbs to the cold. Good luck with your compressor lasting through their warranty. Really hope you don't have to deal with their warranty process.. Won't be buying whirlpool.

Anonymous · Feb 20, 2026

Bad Ice Maker

AJ Madison · 2 out of 5 stars

I have had this product for several years now and have become a Pro at deicing the Ice Maker!!! It freezes up just about once if not twice a month. The design of the ice maker needs to be rethought!!! As a matter of fact I am on this website today to see if I can buy a replacement ice maker as mine is now broken. It does not dispense water or drop ice. It got stuck once when it was dropping ice and now I have a line hanging down and the small piece that holds styrofoam on the bottom of the ice tray was down in my ice.

Regina · Jul 22, 2025

barbara

AJ Madison · 2 out of 5 stars

It's not staying cold on the refrigerator side and the freezer side is not freezing. For a new refrigerator I shouldn't ne having problems already.

babs · Jul 21, 2025

Eye sore.

AJ Madison · 2 out of 5 stars

Got this little more then 2 weeks ago. Talked with the store because the handles on the doors are not level with each other. It doesn't effect the refrigerator from working property, but it is an eye store. Store said nothing can be done about it.

Mike · Jun 3, 2025

Not worth the money!!

AJ Madison · 1 out of 5 stars

I had this refrigerator installed a week ago and it has not stopped running. The lighting is not adequate, the drawers do not slide in or out smoothly.

Tony · May 14, 2025

Cheap whirlpool

AJ Madison · 2 out of 5 stars

Cheap plastic drawers, ice maker dispenses slushy ice along with the cubed iced. Somewhat noisy fan when running. It does make good ice fairly fast- that’s the only good thing about this one. I’m planning on exchanging for a different model hoping it is better quality. Had a Whirlpool Conquest for 20 yrs - way better quality back then. So sad they have cheapened everything in this fridge these days.

Ch A B · Nov 21, 2024

Not to happy to soon

AJ Madison · 2 out of 5 stars

We bought this fridge 2 weeks ago and ice maker Broken under bottom panel cracked ring and metal piece fell off. need to call for repair its an inconvenience

inconvenience · Oct 1, 2024

Ice maker problems

AJ Madison · 2 out of 5 stars

We had a have the in-door ice maker repaired once and now it is not functioning again. Each time this has happened a plastic piece like this came out with the ice into my cup.

Chereber · Jul 7, 2024

This model stinks!

AJ Madison · 2 out of 5 stars

I am VERY disappointed with this model. It is very noisy and can be heard loudly running 24/7. At times, It is so loud it can be heard running in the background while the tv is on. Another issue is the water / ice dispenser. It dispenses warm not room temp water. However, more importantly, regardless of the settings, the ice dispenser constantly freezes the cubes together in the canister and cannot dispense cubes for drinks.

WendyC · Feb 29, 2024

Terrible ice maker

AJ Madison · 2 out of 5 stars

I like most things about this fridge, but the things that are wrong just totally ruin the entire experience. The icemaker is total trash. First of all, ice often gets stuck in the dispenser and melts, causing water to sit in the tray or drip on the floor. But, the worst is that the icemaker constantly freezes up and no longer dispenses ice. The only way to fix is to heat up all around the ice tray with a hair dryer. Its the 2020s! Why can't a reputable many decades old company just engineer a working ice maker? Tons of people have this problem too, so its not unique to me. We have to replace this fridge solely because of this design defect.

Godot · Feb 18, 2024

Pool product

AJ Madison · 1 out of 5 stars

The performance of this specific model is poor! Refrigerator was purchased 7/2022, to the best of my record keeping, I have placed 11 service calls, first one starting 6 months after delivery. The first 5 were because the ice machine stopped making ice, then it was the refrigerator completely stopped working, to be followed up by ice machine again, then 3/2026, refrigerator stopped working again. I was grateful that I purchased the 5 year warranty plan. Each time a repairman showed up, they told me it's because of the "crappy plastic parts" and would replace what needed to be done. The last time, the repairman showed up it's because the freezer/refrigerator freezes up and doesn't defrost. This has resulted in us, emptying the unit, unplugging it for 24 hours to let it defrost so we can use it again. I have 1 more year on this warranty and will ride this out, but never will I buy a whirlpool appliance again. FYI - I have a stand alone freezer, purchased from Frigidaire from 1999 that works great! Would love to hear from someone on this matter. So very frustrated.

Refrigerator/freezer · Jun 22, 2026

I'm not a fan, to be honest

AJ Madison · 2 out of 5 stars

It's a bit noisy, there's something kind of chintzy about it -- maybe all the manufacturers are like that these days, I don't know -- the water squirts out so fast it sprays everywhere if you aren't careful, and the shelves aren't adjustable. My previous Whirlpool fridge lasted 27 years. I'd be shocked if this one lasted 10.

Pamela in OK · Mar 13, 2026

Very Disappointing

AJ Madison · 1 out of 5 stars

Waited 6 weeks for the refrigerator and after 4 days the freezer temperature fluctuates between -30 and 10 degrees. Very disappointing. Waiting for service technician.

Ellen · Feb 24, 2026

Not good

AJ Madison · 2 out of 5 stars

I bought this in September and within the first couple days it started leaking in the ice maker, was replaced by the store it was bought from, and now the second one is leaking somewhere in the water line inside the unit when getting water from the dispenser and runs out on the floor. It is also somewhat noisy which is very annoying.

mc56 · Feb 15, 2026

Liked the ice maker in the door! Too bad it broke.

AJ Madison · 2 out of 5 stars

This refrigerator is SO LOUD!!!! The temperature fluctuates all day long! Can be 41 in the fridge and than 34. Same with the freezer. After having it a little over 2 weeks the ice maker broke! Thankfully we were able to return and exchange for a different brand. Loved my old Whirlpool but this was a complete disappointment!

Jody · Feb 8, 2026

like the looks of the unit, has enough storage

AJ Madison · 2 out of 5 stars

this is our replacement refrigerator. The original unit had a warped cabinet, freezer hadn't worked right and the water dispenser leaked. Whirlpool deemed unrepairable and sent a replacement. With the new/ replacement unit, the water dispenser still leaks. We had the local appliance dealer come to assess the matter, decided to try to replace our water valve in the house water line. This was replaced and the water dispenser still leaks. The installer said if we still experience leaking to take out the water filter. We removed the water filter and the water dispenser continues to leak.

*Frustrated1 · Jan 24, 2026

AJ Madison · 1 out of 5 stars

Since 2023 I have had to have the ice maker replaced twice because the plastic tray broke and water leaked into the ice and froze solid. Now I have to take the ice container out of the freezer about every 2 weeks and thaw it out because it becomes a massive block of ice. The repair man was here and that's what he did the first time so I've just been doing it ever since. I have always bought Whirlpool refrigerators, however this is the last Whirlpool that I will purchase. Either the repair people don't know what they are doing or you have a poorly designed ice maker and ice container

Aggravated customer · Jan 13, 2026

Very loud - do not recommend

AJ Madison · 1 out of 5 stars

I’ve had many Whirlpool appliances but never been disappointed until now. This refrigerator is very loud when the fans runs (45-55 decibels). Do not recommend.

Amy10 · Nov 30, 2025

Classy looking but very loud

AJ Madison · 2 out of 5 stars

The compressor is loud and nearly runs non-stop. The lighting is LED. It's harsh lightning that blinds you when you when you open the door. Whirlpool has made the description for to make it not replaceable. Very disappointed with my refrigerator. The only good thing I have to say about it is that I like the appearance of the stainless steel doors. I wish I had my 20 year old refrigerator back. I'm betting that it's more energy efficient than this loud juggernaut.

Mort · Oct 15, 2025

I ce make doesnt work

AJ Madison · 1 out of 5 stars

I got this because my ice dispenser was broke o. Old refrigerator this one is not working

Cindy54 · Sep 9, 2025

Not user friendly.

AJ Madison · 1 out of 5 stars

Regret selecting this model! Ice/water dispenser area too small even for 16 oz. glass and dispensers are too close together causing water spewing onto floor; ice dispenser very loud; NOT ENOUGHT LIGHT - the main center shelves are too dark to see; shelves are stationary and spaced too close together, you can't even set a 16 oz. water bottle or squeeze bottle of jelly except on the very top shelf which isn't large enough to accommodate; the bottom crisper drawer is only about 1/3 of a drawer so you don't have two crisper drawers; you have to use the bottom shelf on the door for tall containers like milk, creamer, etc..and this is very hard for elderly people to bend over to pick up these large items. It is not designed to accommodate anything except very small sizes. I hate to complain, but a redesign needs to be considered esp. lighting & shelf height/spacing.

Purchaser · Sep 1, 2025

Much my LG

AJ Madison · 2 out of 5 stars

I am so disappointed at the level of sound that occasionally occurs. I called a maintenance, he said that it was just normal, that the quieter ones were made by LG. I just don’t like an LG. I prefer the water dispenser and display set up a whirlpool. I just don’t like the sound it makes. It’s definitely way too loud.

Disappointed · Aug 16, 2025

Poor repair response

AJ Madison · 2 out of 5 stars

I bought this refrigerator a month ago and it has a dripping water dispenser. I called it in and the whirlpool people have not followed thru with sending someone to fix it.

Jackie · Aug 12, 2025

A true LEMON

AJ Madison · 1 out of 5 stars

Nothing but problems with this LEMON! Bought less than a year and a half. 6 months in had to call repair company bc it wasn’t cooling. Completely frozen up. Had to have a defrost part replaced. Several times we have had to unplug completely defrost ourselves to limp along. Guess what. 7 months later it’s back and had to have someone out yet again to replace same part! Buyer beware. Our repair guy said it’s a known issue!!!’n

Brandy · Jul 3, 2025

Horrible experience with this model

AJ Madison · 1 out of 5 stars

Trouble since day 1. Do not recommend this model. Came included with new build that the builder picked out. Had to go purchase new fridge after one year.

Christy · Jun 20, 2025

DO NOT BUY

AJ Madison · 1 out of 5 stars

After this experience, I will never buy a Whirlpool again. After 2 years of ownership, the wiring harness underneath the freezer door severed just buy opening the feezer over 2 years. Now, 4 years after that repair, it's happening again. Obviously this is an engineering design, and here I am having to spend more money on a faulty unit.

Alex · Jun 1, 2025

AJ Madison · 2 out of 5 stars

After 3 days, the ice coupler broke impossible to get through to parts. So I can fix it. The system with the computer that answers your phone. It was terrible

Felixrw · May 19, 2025

Very noisy and loud!

AJ Madison · 1 out of 5 stars

This was the loudest running refrigerator that I've ever owned. It sounded like an air compressor or generator was running in my kitchen 24 hours a day with no relief. It could be heard throughout the entire house. I returned the refrigerator after one week because I couldn't stand the noise.

Pam J · Apr 6, 2025

Whirlpool not good

AJ Madison · 1 out of 5 stars

Compressor went out within 5 months. And can not get a hold of the warranty.

Ramos · Mar 5, 2025

Disappointed with Poor Quality

AJ Madison · 2 out of 5 stars

I purchased this refrigerator 4 years ago for my vacation condo so it isn’t used much. Within a year the ice maker broke and I didn’t feel it was worth spending the money to fix. Now I suspect a serious problem with the compressor or electronic control board because it no longer gets cold. This fridge was not cheap to purchase and I expected to have it for more than 4 years, especially considering it is not used frequently. Purchased a new fridge and will no longer purchase any whirlpool (or related) products.

MBR519 · Feb 11, 2025

Not the best

AJ Madison · 2 out of 5 stars

Not happy about a few things: 1. Refrigerator door has no 90 degree stop so it swings wide open quickly 2. The shelves in refrigerator are not adjustable 3. The refrigerator doors do not operate smoothly

Dave · Jan 31, 2025

Near constant hum

AJ Madison · 2 out of 5 stars

Near constant hum. With my previous Whirlpool nothing to hear. Installers of my Whirlpool dishwasher say it's fan causing the hum. Cheap plastic noisy storage drawers and shelf arrangement add to dissatisfaction. Water and ice dispenser alignment problematic. Overall a disappointing purchase.

Bill · Jan 9, 2025

Not happy with product

AJ Madison · 2 out of 5 stars

The compressor runs alot. More than usual. Adjusted temp but doesn't help

None · Jan 3, 2025

Too noisy!

AJ Madison · 2 out of 5 stars

The fan almost never shuts off and the noise us very annoying,

Annoyed · Nov 21, 2024

Stops cooling

AJ Madison · 1 out of 5 stars

I have had this refrigerator for two years. 6 months after I got it, it broke and needed a compressor. Now it’s only been two years and it’s now not cooling again. I wasted so much money on this refrigerator. Now going in circles to get it fixed. When you spend that kinda money on something it should last.

Ashley · Nov 7, 2024

Too noisy for me

AJ Madison · 1 out of 5 stars

Bought 2 weeks ago - fan motor noise is excessive , more than 50 decibels . so loud as to be heard in next room. Very annoying , may have to dispose of and buy another brand. Very disappointed , had previous unit 17 yrs with excellent service and performance.

Bert 5401 · Nov 3, 2024

Stay away

AJ Madison · 2 out of 5 stars

I bought this fridge about a year ago. The water from the refrigerator door ALWAYS drips 3-4 drops after using it and has since day one. The crisper is the most ineffective one I’ve ever had. Within days, whatever vegetable you have in there goes bad. My last stainless steel fridge was so easy to clean the stainless steel but this one looks like it needs to be clean right after cleaning it. I would not recommend this fridge to anyone.

Bad fridge · Oct 29, 2024

Poor design Whirlpool

AJ Madison · 1 out of 5 stars

approx 6 years old included with purchase of 6 year old house a few months ago. Noisy, compressor runs constantly, ice maker doesn't work, impossible to clean coils with vacuum, interior plastic drawers and pizza shelf cracked with sliding in and out. Cut my hand on jagged plastic pizza shelf. Water dispenser drips on door and floor after dispensing. Items in L corner of top refrigerator shelf freeze. Need to get a new refrigerator won't be a Whirlpool!

NOWhirl · Oct 16, 2024

Don’t Buy unless you’re deaf

AJ Madison · 1 out of 5 stars

Day one: Loudest fan motor I’ve ever heard in a residential refrigerator with a ticking sound also. Bought local, they came back removed the back and removed some packing that was hitting the fan. Still unbelievably loud motor, store put in a service ticket. Waited a week and basically told me that’s the way it is. Changed the motor and possibly a little quieter. Fan never shuts off and runs a continuous 50 decibels. Never buy this without plugging it in, It’s heard in every room of our 1000 square foot house, I’m gonna have to eat the loss and take it back. T

WaterDawg · Oct 8, 2024

Ice make issues

AJ Madison · 2 out of 5 stars

I've owned this refrigerator model for several years now. Over the last several months the icemaker stops making ice then starts again. Now since the ice production has resumed the ice bin is frozen shut, can't be opened nor will ice be dispensed through the door. This is very frustrating. I just want to have ice available when I need it.

Brenda · Oct 7, 2024

Problem with excessive freezing & turning into ice

AJ Madison · 2 out of 5 stars

Liquids in the fridge turn into ice . I have turned off the ice maker. Even then the problem continues. So now I don’t have an ice maker(additional problem)

Sara · Sep 13, 2024

The unit didn't last three years!

AJ Madison · 1 out of 5 stars

So Whirlpool sends me an email to celebrate 5 years since I bought my fridge. Of course, they didn't know - or refuse to acknowledge - that the unit failed after three years. The icemaker stopped after about 18 months and then the compressor failed at 3 years. Their quality has deteriorated. They're exercising financial engineering while laying off engineers, and it shows.

former_cust · Sep 12, 2024

Trouble

AJ Madison · 1 out of 5 stars

I bought one last year and it was nothing but trouble finally got it replaced with a new one and now 6 months later it is messed up

Rthrift · Sep 11, 2024

awful

AJ Madison · 1 out of 5 stars

owned 7 months..ice would not come down, container for ice cracked whirlpool sent someone out...whole door had to be replaced door ordered from whirlpool ..came in dented door ordered again...dented door ordered again...came in and was replaced. Broke on March 31 2024 fixed on August 29, 2024 No I was wrong it is not fixed. Now I find out the ice maker in the new door does not work. Waiting for replacement I will NEVER buy another Whirlpool item.

bad situation · Sep 8, 2024

Two years old and the defrost system went out!

AJ Madison · 2 out of 5 stars

I’m on borrowed time with the defrost system, it went out once and after spending $100 on a service call telling me it will be $667 I unplugged it, let it defrost and it’s running again without the fix but ice buildup on the back wall tells me it will happen again!

· Sep 6, 2024

AJ Madison · 1 out of 5 stars

The tech has made 3 visits to repair our refrigerator and it's still not working properly. Also the front doordd aren't properly aligned.

Fridge · Aug 5, 2024

Noisy, fan runs constantly,

AJ Madison · 1 out of 5 stars

This one is replacing an older same whirlpool side by side that I moved to the garage. This model is very loud and the fan runs constantly, you can hear it all over the house. We have had whirlpool appliances for over 40 years and this new one is very disappointing. It does have some very nice features like the water and ice ease of use, the slide shelf features and others. BUT IT IS SO NOISY ALL THE GOOD FEATURES DO NOT COUNT

Kip0001 · Aug 4, 2024

AJ Madison · 1 out of 5 stars

I can't review it, today the refrigerator is not working. I don't know what to do? the ice is melting and the fridge is not cooling.

Carlitos · Jul 26, 2024

Poor coordination with home

AJ Madison · 2 out of 5 stars

This is not a refrigerator we would have purchased. It's too small and the storage available is not practical for a house the size of ours, It makes ice too loudly and the temperature controls are hard to read and manage. This is a terrible unit for us.

TandC · Jul 24, 2024

Not pleased

AJ Madison · 2 out of 5 stars

Compressors are to noisy and seem to run constantly

Fridge · Jul 24, 2024

Do not buy it

AJ Madison · 1 out of 5 stars

Worst refrigerator ever. There is a fabric issue with the compressor that almost every costumer has complained about it. Mine was changed last year. A year later there is a similar issue where only half of the fridge is cooling. These products are suppose to last for at least 10 years without any issue. What is wrong with this one?

Andres123 · Jul 19, 2024

non functioning ice maker after two years.

AJ Madison · 1 out of 5 stars

The ice maker ceased to function after 2 years. The local service agent was helpful but ineffective. The solution was to spend $700 on a new door to the freezer. We subsequently purchased a small stand -alone icemaker

drlegl · Jul 16, 2024

Do your research before buying

AJ Madison · 2 out of 5 stars

Ice cube maker was a big problem from the day I purchased it. Had ice maker worked on a couple of times. Then had freezer door replaced. Still had problems,then they finally replaced it. Water filter does not pop out when trying to replace it. Have to did it out with screwdriver. Would not recommend this fridge

Disappointed2024 · Jul 13, 2024

Ice maker issue

AJ Madison · 1 out of 5 stars

Within a year of purchasing this appliance, the ice maker stopped producing ice. A huge and long process began without any of the Lowe’s technicians able to repair the broken ice maker. To this day, it still doesn’t work.

PAhousewife · Jun 21, 2024

Noisy

AJ Madison · 2 out of 5 stars

Works well.. but noisy. The compressor runs all the time.

Fastest Clock in the West · Jun 14, 2024

Disappointed

AJ Madison · 1 out of 5 stars

This fridge is 3 years old and it is the worst one i have ever owned. Had to replace the ice maker, The line to water line to the ice makes freezes up about every six weeks and i have to use hair dryer to unfreeze it. The water in the door drips excessively. Sometimes four minutes after filling your glass with water. Also when putting ice in your glass, it does not empty properly and ice is retained in the door and melts and runs out on the floor. I have had ice and water in the door fridges since 1993 and they have all operated properly but this one does not!!!!

RubyD · May 23, 2024

Whirlpool Refrigerator Problems

AJ Madison · 2 out of 5 stars

We purchased this refrigerator 3 years ago and have been pleased with the performance of the refrigerator and freezer; however, the ice maker and in-door dispenser are straight from hell. Because of freeze ups, we had to have the dispenser door replaced within just a few months. Fortunately, it was under warranty at that time. We recently had to replace the ice maker itself at a cost of $297.00. Over time, we have found pieces of broken plastic in the bin and the temp sensor somehow came out of its mounting. Every few months it completely freezes up and I have to remove the bin, turn off the ice maker and get out all of the frozen stuff. It has been a total nightmare. I am fairly handy, but this thing would be horribly costly for someone who had to call the service man every time it froze up. Within the last two weeks I have had to "unfreeze" everything even though the new ice maker had been installed just a couple of months ago.

Walter B · May 11, 2024

Won't buy Whirlpool again

AJ Madison · 1 out of 5 stars

Got a replacement refrigerator from Whirlpool because the spent a year denying our first one's icemaker didn't work and it made horrible noises and spit ice on the floor. Replacement was delivered in January. At first replacement refrigerator was quieter and the icemaker worked but now it leaks water and every time I come into the kitchen I have to wipe up a puddle of water from my hard wood floor. Icemaker has started dropping ice on the floor.

Disappointed · May 2, 2024

Noisy

AJ Madison · 2 out of 5 stars

Overall, the refrigerator is wonderful, if not for the noisy operation I would give five stars.

Thomas · Apr 21, 2024

2 YEAR OLD COMPRESSOR DIED!

AJ Madison · 1 out of 5 stars

After only 2 years the compressor had to be replaced. I was told since they changed the compressor it doesn't last!

Sheba's Mom · Apr 11, 2024

Worst refridgerator I have ever owned.

AJ Madison · 1 out of 5 stars

Purchased July 2023 have had nothing but problems with this unit. 3 trips from "warranty" tech company and still not right. I wish I could return it. Not good...

MWSFOH · Mar 27, 2024

Not Impressed

AJ Madison · 1 out of 5 stars

The moment we plugged it on, it didn't see to be working properly. It keep buzzing all day and night. When you open the door it stops but starts up again when you close it. The ice machine took 2 weeks to make ice and the water dispenser is leaking. Inside the freezer seems to be frozen condensation.

Laurena789 · Mar 20, 2024

Appliance failure

AJ Madison · 1 out of 5 stars

I bought this refrigerator on Jan 15 2024 and one month later it failed. A replaement part has been ordered but won't be installed until Mar 11. I purchased a Whirlpool because of your reputation, but quality obviuosly has drastically slipped. I would be hard pressed to purchase one of your products in the future

Tims · Mar 5, 2024

AJ Madison · 1 out of 5 stars

Bought all Whirlpool products for our new condo as we have had them all our married life, 50 years, and never had an issue. We have had a service member over 3 times for a leak every time we use the water dispenser. Could not find the leak. Thinks it’s the ice maker. Waiting for a part to come in. Hopefully will solve the issue. Also, our dishwasher also has a leak and they are waiting for a part to come in. I have not given up on the products and hopefully these issues will be resolved as we have never had issues in the past. Would hope I could rate 5 stars going forward.

Art D · Mar 3, 2024

Choose wisely

AJ Madison · 2 out of 5 stars

Seems like it runs all of the time. The refrigerator never creates a vacuum like the others that I have owned in the last 4 decades. Makes me wonder if it does not seal well. I should have paid closer attention when shopping because there is zero adjustability for the shelves. Things that I used to stand up in my last refrigerator must lay down now. I am aware that this is not high end, but my last one wasn't either. It lasted 18 years. It's about what I expect nowadays.

DWilliams · Feb 1, 2024

Ice maker tray breaks

AJ Madison · 2 out of 5 stars

This came with our new Dr Horton home. I have replaced the icemaker 4 times horrible design

Bchaney · Jan 28, 2024

Three Refrigeerators

AJ Madison · 2 out of 5 stars

It took 3 refrigerators to get one that didn't have a problem. The first one had a split in the bottom. The second one had a bad door gasket. The third one we kept, but it has a loud humming noise. I thought that American made products were getting better, but I guess not. What a disappointment.

Bar1 · Jan 10, 2024