GE Profile 21.9 cu. ft. Counter-Depth Side-By-Side Refrigerator 36-Inch Wide In Fingerprint Resistant Stainless Steel PZS22MYKFS

Reviewers report mixed experiences with capacity. Many praise the spacious layout and appreciate the side-by-side design for easy access and organization. However, some note that the freezer compartment is notably smaller than expected, and a few found the overall interior capacity smaller than their previous French-door models. The refrigerator side generally receives positive feedback for storage flexibility.

The ice maker and water dispenser are among the most praised features, with many reviewers highlighting the variety of ice options (cubed, crushed, quick ice) and reliable water delivery. However, some owners report recurring issues: the plastic ice auger can crack or break under cold temperatures, springs in the dispenser paddle have fallen out causing frost buildup and water drips, and solenoid valves have failed. A few also experienced ice overflow or frost accumulation in the freezer section.

Opinions on noise vary. Some reviewers report the unit operates quietly and compares favorably to previous models. However, multiple owners note unexpected noise issues: a loud hum, loud operation when the compressor cycles, noise from the waterline to the ice maker, and loud crashes when the ice maker empties. A few also mention the freezer fan can be audible.

The refrigerator measures 35.8 inches wide, 69.3 inches tall, and 30.8 inches deep. Most reviewers find it fits well in standard kitchen spaces and appreciate the counter-depth design. However, a few note tight fits in cabinet installations, and one owner reported difficulty with door adjustment due to missing rear leveling legs on their unit.

Reviewers consistently report that cooling performance is reliable and effective for both the refrigerator and freezer sections. Many praise how well the unit maintains temperature and keeps produce fresh. One long-term owner noted the previous model maintained 37°F for many years before replacement was needed.

While many owners report satisfaction over years of use, several have experienced component failures: LED interior lights stopped working after 2 years, the plastic ice auger cracks or breaks repeatedly, solenoid valves have failed, and door seals or springs have malfunctioned. One owner also reported an RFID reader failure that prevented water and ice dispensing. Shelves and door bins are generally well-regarded, though some note plastic shelving may not be as durable as metal alternatives.

Most reviewers appreciate the flexible shelf configuration and multiple compartments for organization. The adjustable shelving and door bins are frequently praised for making it easy to keep food organized and accessible. However, some note that shelves can be difficult to install or adjust initially, and a few mention that retractable shelves lack locking features and can shift when bumped, potentially causing items to fall.

Most reviewers do not mention door closure issues. However, a few have reported that the refrigerator door does not close fully and falls back open unless pushed firmly, which can be a safety and energy concern. One owner also noted that doors remain stationary when opened rather than swinging back, which some appreciate as a design feature.