Whirlpool 36 in. Wide Side-By-Side Counter Depth Refrigerator In Black 23 cu. ft. | Fridge.com

Specifications

Technical Specs

Total Capacity23 cubic feet

FinishBlack

WhirlpoolModel WRS973CIHV

Whirlpool 36 in. Wide Side-By-Side Counter Depth Refrigerator In Black 23 cu. ft. WRS973CIHV

Name: Whirlpool 36 in. Wide Side-By-Side Counter Depth Refrigerator In Black 23 cu. ft.
Brand: Whirlpool
Price: 2699.00 USD

FIN-0000549

Specs as Whirlpool records them · How our numbers are made

Prices at 1 retailer

Whirlpool USA

$2,699

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Delivery, haul-away & returns

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TotalCoverage cooling helps eliminate warm spots in this side-by-side counter depth refrigerator. Multi-flow vents direct fresh, chilled air to each shelf and corner for efficient refrigerator cooling. The space-saving counter depth design of this fingerprint resistant refrigerator helps you keep everything in sight and in its place, so your food stands out in a fridge that doesn't stick out. Whirlpool® 36 in. Wide Side-by-Side Counter Depth Refrigerator in Black 23 cu. ft - Available at Fridge.com.

Price history

Now

$2,699

at Whirlpool USA

Tracked avg

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Lowest

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Verified price history is unavailable. Current offers are shown above. A current offer alone does not establish a price history, so there is no historical comparison to show.

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The Internet’s Verdict

Fridge.com analyzed 25 owner reviews and 2 video reviews of the Whirlpool WRS973CIHV.

72%positive

3.9★ weighted·across 25 ratings

How We Score It

Gathering the reviews

We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.

Calculating the average

Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.

✓ Updated regularly · No manufacturer input

What owners talk about most

Overall noise level — mentioned in 7 reviews· 3.4★
Shelves — mentioned in 5 reviews· 4.2★
Ice maker — mentioned in 4 reviews· 3.8★

What owners say ★★★★

“I bought my refrigerator a couple of months ago. I like how the freezer compartments are organized. I wish the refrigerator side had a little more space. The freezer door and the refrigerator door does not match up. The refrigerator door is little higher than the freezer door.”

Owners Answer

The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet.

How much storage space does this refrigerator provide?Based on 5 owner mentions

This side-by-side model offers 23 cubic feet of total capacity. Reviewers consistently praise the spacious layout, with ample room on both the refrigerator and freezer sides. The design accommodates large containers like milk jugs, 2-liter bottles, and Costco-sized items, though some note the freezer compartments are narrower than the fridge side.

Does this refrigerator run quietly?Based on 3 owner mentions

Most reviewers report the unit operates quietly, with one owner specifically noting quietness was a priority and they are very satisfied. However, one reviewer mentioned the ice maker motor is noticeably noisy, so while the refrigerator itself is quiet, the ice-making feature may produce some sound.

How well does the temperature control and food preservation work?Based on 3 owner mentions

Reviewers report excellent temperature control and food preservation. Multiple owners note that lettuce stays fresh in the crisper and the unit keeps food properly cooled. However, a few owners experienced freezing problems where food froze unexpectedly even after repairs, suggesting occasional defects in some units.

What are the benefits of the side-by-side design?Based on 4 owner mentions

Owners appreciate the side-by-side layout for its excellent organization and convenience. The design eliminates the need to bend down to access a bottom freezer drawer, and the ice maker positioned in the freezer door frees up additional freezer storage space. The wide shelves and door compartments easily fit large bottles and containers.

Are there any common reliability or durability concerns?Based on 7 owner mentions

While many owners report satisfaction, several reviewers experienced significant issues within the first year, including compressor failure, ice maker malfunction requiring replacement, and cooling problems. Some owners had to replace multiple parts within 6 months. A few units also arrived with missing shelves or installation issues. These problems suggest quality control inconsistencies, though many other owners report trouble-free operation.

What should I expect regarding delivery and installation?Based on 3 owner mentions

Delivery and installation quality varies. Some owners report smooth experiences, while others encountered issues such as uneven leveling, missing shelves, wrong color delivered, and inattentive installation crews. It is advisable to inspect the unit immediately upon delivery and verify all components are included before the installer leaves.

How easy is it to get customer support if there's a problem?Based on 1 owner mention

One reviewer reported significant difficulty reaching Whirlpool customer service, noting that chat support had hour-plus wait times and phone lines went to indefinite hold. This suggests customer support responsiveness may be a challenge if you need assistance.

Is the ice maker and water dispenser reliable?Based on 4 owner mentions

The ice maker and water dispenser are popular features that most owners find convenient and functional. However, one reviewer cautioned that ice makers are generally the most repair-prone feature in refrigerators. One owner experienced ice maker failure requiring replacement after just 4 months, so while many report good performance, this component carries some risk.

Fit & facts

23 cu. ft. of usable storage — enough room for the average household weekly grocery run.
Currently listed at $2,699 based on the live offers above.

Research done. Whirlpool USA has the best price today — $2,699

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Specifications

Technical Specs

Total Capacity23 cubic feet

FinishBlack

Side-by-Side

Quick Comparison

How this side by side stacks up against close alternatives on Fridge.com.

Spec	This product Whirlpool 36 in. Wide Side-by-Side Counter Depth Refrigerator in Black 23 cu. ft. Whirlpool · WRS973CIHV	Alternative LG LRSXC2306S 23 Cu. Ft. Stainless Counter Depth Side-by-Side Refrigerator LG · LRSXC2306S	Alternative GE Appliances GSE23GYPFS GE Appliances · GSE23GYPFS	Alternative Samsung Bespoke Counter Depth Side-by-Side 23 cu. ft. Refrigerator with Beverage Center™ in Stainless Steel(RS23CB7600QLAA) Samsung · RS23CB7600QLAA
Price	$2,699	$1,799	$1,883	$1,821.15
Capacity (cu ft)	23	23	23	22.6
Width	—	36	32.75	35.87
Height	—	70.5	69.88	70.62
Depth	—	28.87	34.75	28.87
Color	—	Print Proof Stainless Steel	Silver	Stainless Steel
Top features	—	23 Cu. Ft. Capacity 4 Glass Shelves External Water Dispenser & Ice Maker	—	Beverage Center™ for easy access to chilled water Dual Auto Ice Maker for cubed ice and Ice Bites™ Auto Open Door feature
Where to buy	Get Deal	Get Deal	Get Deal	Get Deal

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What Owners Say

Customer Reviews

4.1/ 5

23 ratings

AJ Madison12 reviews · 4.7★ avg

Fantastic. Provides excellent organization
A side by side provides great organization. Fantastic
JanelleSep 15, 2021
It’s Besutiful and spacious
Love the contemporary clean lines. It’s very spacious with 3 drawers and 3 shelf’s that can be relocated in 4 positions. I like ice bin on the door which gives more usable storage space. Don’t like the noisy ice motor!
GrannygMay 1, 2021
Keeping it Cool
We love our Whirlpool refrigerator. This is a unit you won't regret. Quietness was a must for us. We are very happy with it. Thank You Whirlpool!
KB24Dec 17, 2020
Everything we wanted!
Everything about this refrigerator works well. Temperature control is excellent. Lettuce stays fresh in the crisper. The door shelves are big enough to accommodate 2 liter bottles and don’t interfere with the door closing. The ice maker and water in the door work well - although we know this is the most repair-prone feature for refrigerators in general and we just got it so we don’t know how it will last yet. Minor quibble - we can’t figure out how to order more of the door shelves on the Whirlpool website. We will give them a call.

GlenOct 9, 2021
Lots of room
This model is counter depth but has so much storage.I’m very happy with this model.
AparrottMay 24, 2021
Exactly what I wanted
Exactly what I wanted. I have more than enough space in both sides. I love the fact that the ice maker is inside the freezer door leaving me more room in the freezer it’s self. I love the black stainless finish and all of the storage.
JanetApr 16, 2021
Easy Access and Great Lighting
I am pleased to have a refrigerator that has great visibility. The lighting makes it easier to find my food. The door compartments fit all sizes of jars and bottles. The butter keeper is large enough to fit covered butter dishes. My freezer access is great too. I can fit quotes a lot of food in it. Most important is the ice maker access. The tilt out container makes it easy to reach in and get a handful or scoop of ice without struggling with a cumbersome container as in other manufactured units. Ease is the name when removing the entire compartment. As I said, this refrigerator is great.

CleverlymeApr 9, 2021
My 1st side by side
The extra freezer space is great. Downside on both sides, it's narrow. Could not freeze a Costco pot pie in it. I do find ways to fit a lot of food into the fridge. Water/ice feature is great.
Elm TravelerMar 16, 2021
Sleek, large and accommodating!
This was a slight upgrade from our previous refrigerator and we are very happy with it so far! More cubic space and great for tall drinking containers like milk jugs, and large juice containers.
KMSVBFeb 24, 2021
Missing shelf
Installation left much to be desired. Refrigerator not level. Attention to detail by Installation crew was missing. A shelf is missing and a plastic strip? taped inside of fridge with no instructions. Ordered black received slate. Needed a replacement urgently and settled for delivery.

PrettygoodOct 16, 2020
Looks very clean
This refrigerator was provided by my builder. Looks very clean in our new home. Love the counter depth.
Jul 17, 2020
Like the side by side feature!
I bought my refrigerator a couple of months ago. I like how the freezer compartments are organized. I wish the refrigerator side had a little more space. The freezer door and the refrigerator door does not match up. The refrigerator door is little higher than the freezer door.
Lynn115Jul 14, 2020