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Specifications
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Free, confirm-first email when the price drops on 23.8 Cu. Ft. 36" Counter-Depth French Door Platinum Interior Refrigerator With Printshield™ Finish - (best partner price today: $2,990).
This KitchenAid refrigerator offers a substantial 23.8 cu. ft. capacity, making it the largest counter-depth model in its class. Measuring 35.625 inches wide, 71.875 inches tall, and 31.5 inches deep, it features a PrintShield™ finish that resists fingerprints, ensuring a clean appearance. Key features include a slide-away shelf that retracts to accommodate tall items, full-extension self-close crispers for easy access, and a custom temperature pantry for versatile storage. The Preserva® Food Care System with a Linear Compressor helps maintain optimal freshness, extending the life of your groceries. Weighing 375 lbs, this refrigerator is designed for both functionality and style - Available at Fridge.com.
The Internet’s Verdict
55%positive
3.8★ weighted·across 1,574 ratingsHow We Score It
Gathering the reviews
We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.
Calculating the average
Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.
✓ Updated regularly · No manufacturer input
What owners talk about most
“Had to replace our 12yo kitchen aid - this one has more cu ft despite being same size. Only 4 stars because water dispenses warm-room temp water, a the ice dispensers ice gets everywhere - ice machine is LOUD. Fridge stays cold tho- even tho its cabinet depth so that part is amazing”
Owners Answer
The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet. See the spec FAQ below for the official numbers.
Multiple owners report significant temperature inconsistency, with different shelves ranging from freezing to too warm (30–45°F), causing food to freeze in some areas while spoiling in others. Some also experience condensation issues. This appears to be a recurring design or calibration problem.
Owners consistently praise the spacious interior, elegant French-door design, and attractive appearance. Many highlight the quality of ice production, excellent lighting, and thoughtful layout that makes storage and access convenient. The fingerprint-resistant finish and self-closing drawers are also frequently mentioned as appreciated features.
No. Multiple owners report that the shelves have very limited or no adjustability, which restricts flexibility for storing taller items like milk jugs or large containers. This is a consistent design limitation that some find frustrating.
Several owners report that the water dispenser is positioned too close to the edge or button, causing splashing and water drips on the floor. Some also note the dispenser delivers room-temperature water rather than cold water. These design quirks require adjustment in technique to minimize mess.
The ice maker is a significant pain point. Multiple owners report it stops working within weeks or months, produces solid blocks of ice that jam, or fails to dispense despite making ice. Several have required multiple service visits without resolution, and some have resorted to using ice trays instead.
Several owners report the unit makes loud, persistent noise—described as sounding like a washing machine pump or water running through lines—that is audible in adjacent rooms. Service technicians have attributed this to water flow in the lines and claim it is within normal limits, though owners find it disruptive.
A concerning pattern emerges: multiple owners report compressor failures, cooling loss, and other major defects within 3 months to 2 years of purchase. Some have experienced repeated failures even after warranty replacement. Several owners have lost significant amounts of food due to unexpected breakdowns.
Owners report frustration with warranty coverage and service. Common complaints include long wait times for repairs (weeks to months), service technicians being unable to resolve issues, warranty denials for problems that seem to be defects, and difficulty getting replacements rather than repairs. The overall experience has disappointed many who expected better support from a premium brand.
Fit & facts
Sources reviewed
Research done. AJ Madison has the best price today — $2,990
View DealSpecifications
Side-by-Side
How this french door stacks up against close alternatives on Fridge.com.
| Spec |  23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield™ Finish - KitchenAid · KRFC704FPS |  LG · LRMVC2306S |  LG · LFCC23596S |  GE · RF29BB8600QLAA |
|---|---|---|---|---|
| Price | $2,990 | $4,039.98 | $3,949.49 | $3,303.31 |
| Capacity (cu ft) | 23.8 | 23 | 23 | 23 |
| Width | 35.62 | 38 | — | 37 |
| Height | 71.87 | 73 | — | 71 |
| Depth | 31.5 | 33 | — | 33 |
| Finish | — | — | Silver | — |
| Top features |
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| Where to buy | View Deal | View Deal | View Deal | View Deal |
What Owners Say
292 ratings
What the internet says
We have nothing but KitchenAid appliances and have been quite satisfied. When we came across this model and design, we just had to upgrade! It came packaged very well and fit perfectly(be prepared to remove ALOT of plastic and tape). I read and follow all owner manuals to the…
I love everything on the refrigerator except there was nylon tape on the ceiling of the refrigerator. When I pulled it off, it left streaks of glue and nylon strings and now is very unsightly. I looked up all the methods of removing the residue and nothing seems to work.
We have our Kitchen Aid Fridge about a month a couldn’t be any happier. Beautifully made, runs quiet, great ice dispenser and plenty room inside for a counter model. We really love the handles which do not show any smudges.
I have never loved an appliance more! This fridge has all the best features in one appliance! It’s roomy and beautiful!
In all honesty, we got this unit mainly for looks. There were some reviews that made me worry a bit but I think they all stem from bad delivery and that is why I made sure it was a smooth process. If you're the type that care about both form and function, this is your…
Convinced? AJ Madison has it for $2,990
View DealWatch First
Sourced and aggregated by Fridge.com.
Documentation
Official manufacturer documents for this model — owner's manuals, spec sheets, installation guides, and warranty terms.
Manufacturer documents archived by Fridge.com so links keep working when manufacturer URLs change.
Complete the Setup
Owners of this french door usually buy these with it.
Water Filter
Everydrop By Whirlpool B00VBP8QPO
NSF Certified · Replace every 6 months
Certified Alternatives
More from KitchenAid
Other models in the same family — useful for comparing capacity, finish, and feature mix.
KitchenAid 30 Cu. Ft. Standard Depth French Door Refrigerator w/ External Water Dispenser in Juniper KRFF436SJP
$2,499
KitchenAid Counter-Depth French Door Refrigerator w/ Internal Water Dispenser in Juniper KRFC236SJP
$2,798
KitchenAid 20.8 Cu. Ft. 36" Width Built In Stainless Steel French Door Refrigerator w/ Platinum Interior Design in Black KBFN506EBS
KitchenAid 20 Cu. Ft. 30 in. Width Standard Depth French Door Refrigerator w/ Interior Dispense in Black Stainless Steel KRFF300EBS
$2,158.99
KitchenAid KRFF336SPS 31 Cu. Ft. French Door Ref.
$2,198.70
KitchenAid KRFC136SPS 20 Cu. Ft French Door Ref.
$2,098
Brand Background
KitchenAid, a subsidiary of Whirlpool Corporation headquartered in Benton Harbor, Michigan, has been producing premium kitchen appliances since its founding in 1919. The brand occupies the luxury tier of the refrigeration market, emphasizing professional-grade design and advanced preservation technology that appeals to homeowners seeking both performance and distinctive aesthetics. Fridge.com currently tracks 86 active KitchenAid refrigeration products, with French-door models representing the largest segment at 31 units, followed by standard refrigerators at 24 and side-by-side configurations at 15. The brand also offers specialty cooling solutions, including seven beverage coolers and six ice makers, reflecting KitchenAid's commitment to comprehensive kitchen outfitting. Among the most frequently monitored models on the platform are the KRFF436SJP and KRFF302EBS French-door refrigerators, along with the KUWR314KSS undercounter unit, suggesting strong consumer interest in both full-size and built-in options. Three counter-depth models round out the selection for kitchens where seamless cabinetry integration matters. KitchenAid's century-plus heritage and focus on premium construction position it as a consistent choice for buyers prioritizing craftsmanship and design cohesion across their kitchen appliances.
Before You Buy