Whirlpool 28 Inch Top Freezer Refrigerator WRTX5028PB

Most reviewers report the unit is quiet or very quiet, with several noting they can barely hear it running. However, a minority of owners report it makes noticeable noise—described as groaning, howling, or cycling sounds—so noise tolerance may vary by individual unit or installation.

The unit has a total capacity of 16.3 cubic feet and reviewers consistently praise its spacious interior, flexible shelf arrangement, and roomy crisper drawers. Multiple owners note it holds more food than expected for its compact footprint, making it ideal for smaller kitchens or as a secondary refrigerator.

Several reviewers report that closing the refrigerator door firmly can cause the freezer door to pop open, even after leveling the unit. This appears to be a recurring design issue that some owners find annoying, though it may be mitigated by closing the fridge door gently.

Most reviewers report the unit cools and freezes effectively at the recommended settings. However, a few owners have experienced issues with inadequate cooling—some noting the fridge stays at 42–44 degrees instead of reaching 38, and others reporting the freezer doesn't freeze items hard enough. Temperature performance may depend on proper installation, leveling, and door seal integrity.

A small number of reviewers have reported gaps in door gaskets, frost buildup, and air leaks that affect cooling performance. Some also noted cosmetic issues like visible glue around gaskets. While most units appear to seal properly, buyers experiencing seal problems should contact service, as this can impact energy efficiency and food preservation.

The refrigerator has a reversible door, allowing you to switch the swing direction to suit your kitchen layout. One reviewer noted that the installer broke the hole plugs when reversing the door direction, so care should be taken during installation or professional setup to avoid damage to door hardware.

Reviewers consistently praise the modern stainless-steel appearance, flat-back crisper drawers that hold plenty of produce, flexible interior shelf arrangement, and the compact size that fits well in smaller kitchens. Many also highlight the ease of moving the unit into position and the overall build quality and aesthetic appeal.

Some reviewers note the absence of a freezer light and mention that the snack drawer is shallower than desired. A few also wish for more shelf options or deeper drawers. The deli drawer is described by one reviewer as too small to be functional, though most owners do not mention this as a concern.