
Specifications
AJ Madison
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This Whirlpool Top Mount Refrigerator offers a capacity of 20.5 cubic feet, measuring 32.75 inches wide, 66.25 inches tall, and 32.875 inches deep. Its key feature, the Flexi-Slide™ Bin, allows for customizable storage options by easily sliding side-to-side. Standout features include Frameless Glass Shelves that maximize usable space for larger items and Humidity-Controlled Crispers that maintain optimal freshness for fruits and vegetables. The refrigerator also includes LED Interior Lighting for better visibility and is compatible with an Optional Icemaker Kit, eliminating the need to refill ice trays - Available at Fridge.com.
The Internet’s Verdict
74%positive
4.1★ weighted·across 300 ratingsHow We Score It
Gathering the reviews
We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.
Calculating the average
Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.
✓ Updated regularly · No manufacturer input
What owners talk about most
“It's always hard to adjust to a different appliance. It works well but I miss my ice cube tray shelf in the freezer as I still make my own. And the shelves are less adjustable in the refrigerator area than my old refrigerator. But I am satisfied and love my white appliance for a great price!!”
Owners Answer
The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet. See the spec FAQ below for the official numbers.
This model offers 20.5 cubic feet of total capacity. Reviewers consistently praise the spacious interior, noting that there is plenty of room for groceries and that the freezer compartment is particularly ample. Many owners appreciate that it provides more usable space than their previous refrigerators.
No, this model does not include a light in the freezer compartment. Multiple reviewers note this as a missing feature, with some finding it inconvenient for locating items in the freezer.
This model measures 32.8 inches wide, 66.3 inches tall, and 32.9 inches deep. These compact dimensions make it suitable for kitchens with limited space, and several reviewers specifically mention appreciating the size for fitting into smaller areas.
Most reviewers report that this model operates quietly and runs much quieter than their previous refrigerators. However, some owners note occasional humming, whining, or vibration noises, particularly when the compressor cycles. A few reviewers describe it as rather noisy, so experiences vary.
Most reviewers report that the refrigerator keeps food properly cold and frozen when set to the recommended temperature. However, a recurring concern is that some units freeze items in the refrigerator compartment, particularly in the back center area, even at lower temperature settings. A few owners also report issues with the freezer door seal not closing securely, allowing frost to form on items stored near the front.
Several reviewers report frustration with Whirlpool's warranty service, noting that the company tends to send multiple service technicians rather than replace defective units, even when problems persist. Some owners experienced damaged or mismatched replacement parts and lengthy back-and-forth processes. Warranty coverage typically expires after one year, after which repair costs are the owner's responsibility.
This model features full glass shelving, which some reviewers appreciate for visibility and cleaning. However, several owners note that the shelves are not as adjustable as older models and that the glass shelves can bend under weight, requiring reinforcement. The drawer depths are also described by some as awkwardly sized, making interior organization challenging.
Most reviewers consider this a solid value, praising it as a basic, no-frills refrigerator at an affordable price point. Owners appreciate the straightforward design and reliable cooling function. Several note it is a good choice for those seeking simplicity without premium features or high cost.
Fit & facts
Sources reviewed
Research done. AJ Madison has the best price today — $1,078
View DealSpecifications
Side-by-Side
How this top freezer stacks up against close alternatives on Fridge.com.
| Spec | ![]() Whirlpool WRT311FZDM 20.5 CuFt Top Mount Refrigerator Whirlpool · WRT311FZDM | ![]() Kenmore | ![]() Summit Appliance · CTR21WLHD | ![]() Kenmore |
|---|---|---|---|---|
| Price | $818 | $1,099.99 | $1,391.30 | $1,399.99 |
| Capacity (cu ft) | 20.5 | 20.5 | 20.5 | 20.2 |
| Width | 32.75 | 32.68 | 29.5 | 29.72 |
| Height | 66.25 | 66.38 | 66 | 68.78 |
| Depth | 32.87 | 30.75 | 32.88 | 31.69 |
| Top features |
| — | — | — |
| Where to buy | View Deal | View Deal | View Deal | View Deal |
What Owners Say
299 ratings
I bought this 2 months ago. It is wide and spacious. The white finish has a quality look.
I needed to replace my refrigerator that was 15 years old and I always like Whirlpool And I buy my appliances at this store always.
New Whirlpool fridge is working good. Nice and cold.
My old refrigerator died about 1 month ago and I needed a new refrigerator. I love my new fridge. I went without one for 2 weeks before settling on this one. I’m so glad I did.
I bought this refrigerator a week ago and I was very impressed. It’s simple, clean and functional. I don’t need a refrigerator with WiFi or clear doors. Just a basic one that will last for years. The storage is great and the adjustable shelves make it easy to customize the space…
Convinced? AJ Madison has it for $1,078
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Sourced and aggregated by Fridge.com.
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Brand Background
Whirlpool stands as one of America's most established appliance manufacturers, with roots stretching back to 1911 when the company was founded in Benton Harbor, Michigan, where its headquarters remain today. Operating under the Whirlpool Corporation umbrella, the brand has built its reputation on delivering dependable refrigeration at accessible price points, positioning itself firmly in the mainstream market tier. The Fridge.com catalog currently tracks 221 active Whirlpool refrigerator and freezer products, reflecting the brand's comprehensive approach to the category. Top-freezer models represent the largest segment with 61 units, followed closely by french-door configurations at 53 and side-by-side designs at 52, demonstrating Whirlpool's commitment to offering options across traditional and contemporary layouts. The lineup extends beyond standard refrigerators to include standalone freezers in both upright and chest configurations, beverage coolers, and dedicated ice makers. Popular models like the WRFC2036RW french-door and the WRTX7419SB top-freezer see consistent tracking activity on Fridge.com. With an average rating of 3.9 out of 5, Whirlpool maintains solid consumer satisfaction while continuing to serve budget-conscious households seeking reliable everyday performance without premium pricing.
Before You Buy