Energy Star

KitchenAid KBSD702MPS 25.1 cu. ft. Stainless Steel Built-In Side-By-Side Refrigerator | Fridge.com

Specifications

Technical Specs

Dimensions (W×H×D)41.3" × 83.4" × 27.7"

Total Capacity25.1 cubic feet

FinishStainless Steel

InstallationBuilt-In

Energy Usage753 kWh/year

Energy Star CertifiedYes ⚡

Ice MakerBuilt-in

Built InYes

Has Water FiltrationYes

KitchenAidModel: KBSD702MPS

KitchenAid KBSD702MPS 25.1 cu. ft. Stainless Steel Built-In Side-By-Side Refrigerator

Name: KitchenAid KBSD702MPS 25.1 cu. ft. Stainless Steel Built-In Side-By-Side Refrigerator
Brand: KitchenAid

FIN-0000948

Energy Star

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This KitchenAid 25.1 Cu. Ft. built-in side-by-side refrigerator measures 41.25" wide, 83.375" tall, and 27.6875" deep. It features a sleek stainless steel finish and includes an exterior ice and water dispenser, setting it apart from traditional models. Standout features include spill-resistant glass shelves for easy cleaning, ensuring that messes don’t spread, and the Under-Shelf Prep Zone with included bakeware for efficient ingredient organization. The ExtendFresh™ Plus Temperature Management System maintains optimal temperatures for food preservation, enhancing the longevity of your ingredients. The PrintShield finish resists fingerprints, keeping the exterior looking clean and polished - Available at Fridge.com.

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The Internet’s Verdict

Fridge.com analyzed 66 owner reviews and 3 video reviews of the KitchenAid KBSD702MPS.

58%positive

3.5★ weighted·across 66 ratings

How We Score It

Gathering the reviews

We continuously collect owner reviews and public discussions from major retailers and community forums, de-duplicate them, and set aside anything we can’t tie to a verified purchase.

Calculating the average

Averaged across every source we found (Amazon, AJ Madison, and other retailers). Each source counts in proportion to how many ratings it has, so a store with thousands of reviews moves the number more than one with only a handful.

✓ Updated regularly · No manufacturer input

What owners talk about most

Ice maker — mentioned in 20 reviews· 3.1★
Exterior design / aesthetics — mentioned in 14 reviews· 4.7★
Built-in / undercounter fit — mentioned in 11 reviews· 4.0★

What owners say ★★★★★

“The ice bucket was full in 3 days as the instructions promised. Just press the max freeze button, do not open the door often, be patient and the bucket will be full at the end of the 72 hours. Lucky, I did not have the issues with the ice maker other customers had. It is beautiful and silent.”

Owners Answer

The questions shoppers ask, answered from real owner reviews and discussions across the web — not the manufacturer spec sheet. See the spec FAQ below for the official numbers.

What is the storage capacity of this refrigerator?Based on 3 owner mentions

This counter-depth model offers 25.1 cubic feet of total capacity. Multiple reviewers praise the spacious interior design that maximizes storage for groceries, meats, fruits, and vegetables despite the compact counter-depth footprint.

How is the lighting and interior design?Based on 4 owner mentions

Reviewers consistently highlight the excellent interior lighting and thoughtful shelf layout. The improved interior organization compared to older models allows for better food arrangement and visibility, with many noting the lighting is one of the standout features.

Are there recurring issues with the ice maker?Based on 10 owner mentions

The ice maker is a notable concern across multiple reviews. Common problems include ice not being produced, slow ice production that cannot keep up with household demand, ice clumping or freezing in the bin, and misalignment causing ice to fall outside the bucket. Several reviewers report needing replacement units within the first year.

Is this refrigerator noisy?Based on 5 owner mentions

Several reviewers report noise concerns. Some describe the compressor making noticeable sounds, growling, or a whooping noise from the ice maker that takes getting used to. One reviewer noted the cooling system operates differently than traditional models and produces audible noise. However, other owners report the unit is quiet, so experiences vary.

How does temperature control and stability perform?Based on 5 owner mentions

Most reviewers report the refrigerator keeps food cold and fresh effectively. However, some owners have experienced temperature fluctuations in the freezer, with readings varying significantly, or occasional freezing of vegetables in the refrigerator section. One reviewer noted excellent temperature stability as a strength of the newer model.

What about water dispenser and ice maker functionality?Based on 4 owner mentions

While some reviewers praise the water and ice dispensing features, others report problems including water line freezing on initial use, ice maker leaks requiring the feature to be turned off, and difficulty filling water bottles. One reviewer noted the water line froze on day 3 but resolved after adjusting temperatures.

Are there any quality or durability concerns?Based on 5 owner mentions

Several reviewers report early failures including units stopping working within weeks to months, requiring part replacements and extended service calls. Shelf damage (chipping or breaking) has been reported by multiple owners, and some note poor packaging during delivery. However, many long-term owners report excellent durability, with some replacing units that lasted 20+ years.

How does the counter-depth design fit in kitchens?Based on 4 owner mentions

Most reviewers appreciate the counter-depth fit for built-in installations, noting it matches cabinet-depth requirements and integrates well with kitchen remodels. However, some owners feel the usable interior space is smaller than expected for the exterior footprint, and the freezer depth is noted as limited by a few reviewers.

Fit & facts

25.1 cu. ft. of usable storage — enough room for a large household.
Measures 41.3″ W × 83.4″ H × 27.7″ D, so confirm your alcove and door swing before ordering.
ENERGY STAR® certified, which translates to lower utility bills over the unit's lifetime.

Specifications

Technical Specs

Dimensions (W×H×D)41.3" × 83.4" × 27.7"

Total Capacity25.1 cubic feet

FinishStainless Steel

InstallationBuilt-In

Energy Usage753 kWh/year

Energy Star CertifiedYes ⚡

Ice MakerBuilt-in

Built InYes

Has Water FiltrationYes

Side-by-Side

Quick Comparison

How this side by side stacks up against close alternatives on Fridge.com.

Spec	This product KitchenAid KBSD702MPS 25.1 Cu. Ft. Stainless Steel Built-In Side-by-Side Refrigerator KitchenAid · KBSD702MPS	Alternative Whirlpool 36 in. Wide Side-by-Side Refrigerator 25 cu. ft. WRS325SDHZ Whirlpool · WRS325SDHZ	Alternative Whirlpool 36 in. Wide Side-by-Side Refrigerator in White 25 cu. ft. WRS315SNHW Whirlpool · WRS315SNHW	Alternative Amana ASI2575GRS 25 Cu. Ft. Stainless Steel Side-by-Side Refrigerator Amana · ASI2575GRS
Price	—	$1,448	$1,548	$1,349.12
Capacity (cu ft)	25.1	25	25	25
Width	41.25	36	—	35.87
Height	83.37	69	—	69.62
Depth	27.68	34	—	34.12
Color	—	Fingerprint-Resistant Stainless Finish	White	Black Stainless
Top features	Spill-Resistant Glass Shelves Ice And Water Dispenser PrintShield Finish	25 cu. ft. capacity External ice and water dispenser Humidity-controlled crisper drawers	—	Total Capacity: 25 Cu. Ft. Fridge Capacity: 15.46 Cu. Ft. Freezer Capacity: 9.11 Cu. Ft.
Where to buy	—	Get Deal	Get Deal	Get Deal

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What Owners Say

Customer Reviews

3.6/ 5

63 ratings

AJ Madison12 reviews · 4.7★ avg

Sleek
It looks beautiful inside and out. Works great. The lighting inside is awesome. I'm not sure what tge slide out part in the middle is used for but will research it.
Scorpio1101Oct 10, 2025
Best Built In - Matches Other Stainless Appliances
Built-in works for my kitchen while other brands didn't offer the size seeded. Had an earlier version from 2007. The ice maker in the door takes some getting use to; the additional baking rack features is not necessary for me; enjoyed the larger refrigerator door storage however less flexibility with other door racking

Expensive Item In HouseSep 26, 2025
Design holds lots of food in refrig and freezer.
I. Do like the 42 inch built in refrig. The only question I have is the temperature in the freezer is all over the place. Sometimes it is 20 or 15 below zero and then it will climb to above 0 and then take a dive again to 15 below. Zero. I haven’t requested a repair yet just watching to see if it settles down.

Mary 42Sep 14, 2025
Great features
This refrig is a replacement for an identical one that was defective. So far I am very satisfied with this refrig.
Refrig 2Sep 4, 2025
Great Fit & Features
This purchase was to replace a 30 year old Kitchenaide cabinet depth (built-in) refrigerator. The fit was perfect and the new model is so much nicer than our old one. Also seems to be more storage area, although the exterior dimensions are the same. So far, very pleased. The purchase did take two months to receive; our location may have had something to do with delivery.

396_425Mar 25, 2025
Beautiful design for a great appliance!
We bought this fridge for our kitchen remodel. It looks very sharp with our tall cabinets. I love the quality of kitchen aid appliances. Love the lights, shelving, fingerprint resistant finish, love the whole design. Having water was important to us and I am so happy we went with the model that has water dispenser. I feel like the food stays fresh longer in this fridge as well.

OlmasJun 27, 2024
It makes the ice as promise and it is beautiful
The ice bucket was full in 3 days as the instructions promised. Just press the max freeze button, do not open the door often, be patient and the bucket will be full at the end of the 72 hours. Lucky, I did not have the issues with the ice maker other customers had. It is beautiful and silent.

Pauli toNov 3, 2023
Awesome fit and finish, inside and out.
I was worried about the the print shield finish, blending with the other SS Kitchen Aid appliances. Not too worry. looks great.
ArlanJun 18, 2023
Great look and features
Spacious, well designed with great storage, attractive with great lighting, excellent ice maker and dispenser, a big improvement over our prior built-In refrigerator
Michael in LafayetteMar 2, 2023
Great space, lighting, looks, ice and water
Had this a month now. Ice tray is large. Like the separate spaces for water and ice. I mostly use ice and my wife uses crushed. Facial recognition would be great future feature to be able to automatically provide me ice and my wife crushed ice. Twice now I noticed that the freezer compressor makes a bit of noise. I like the taller refrigerator and I love that you can put a gallon of milk on the door. The shorter depth of the refrigerator makes it easier to get items out.

IdealTalkFridgeMar 9, 2026
Great machine, horrible Manual and tech service.
We love the refrigerator, it's so spacious. HOWEVER, the Manual that came with it totally SUCKS. It is not precise, very unclear as to how to perform various simple operations at the start, and has driven me to try and talk with someone from company support to talk me through how to, for example, toggle between whole cubes and crushed ice. Unfortunately, this seems to be an impossible task, so I have filed for the company your website designated to send out a tech person to walk me through it. Again, unfortunately, the company that does that for you is located on another island and will not fly someone over here to help me out. Not good!

BohunkNov 3, 2025
Early problem with Frozen water line
We have only had the new frig for a week so a little early to rate. But I would note that on day 3 the ice and water through the door quit working. Called Kitchaide who seemed to think it was a problem with water pressure since I filter water before and in the frig. It wasn’t. The water line had frozen and as I saw on youtube I raised the temp in frig and feeezer 2 degrees and waited 24 hours. The problem resolved and hopefully won’t return. We will see. But it is a nice looking frig otherwise and fit our opening perfectly

Cwl52Oct 14, 2025