LG 36" Counter Depth French Door Refrigerator 23 Cu. Ft. Smart Refrigerator

Owners consistently praise the spacious 23 cubic foot capacity, flexible layout with adjustable shelves, and convertible middle drawer that can switch between refrigerator and freezer modes. The door-in-door feature for quick access to frequently-grabbed items like drinks and condiments is a favorite among many reviewers. The craft ice maker—which produces large, slow-melting ice balls—is highlighted as a premium feature that many buyers specifically chose this model for.

The counter-depth design (28.9 inches deep, 35.8 inches wide, 69.1 inches tall) is specifically engineered to align flush with standard kitchen countertops, making it an excellent fit for kitchen renovations and built-in installations. Multiple reviewers report that it fits their spaces perfectly and note that the counter-depth option is a key advantage over standard-depth models.

Reviewers consistently report that the 23 cubic foot capacity provides impressive storage, with several noting it holds significantly more food than their previous side-by-side models of similar external dimensions. The French-door layout with flexible shelving and the convertible middle drawer maximize usable space, though some reviewers note that shelf spacing can be tight for certain items like gallon milk jugs or egg cartons.

The craft ice maker has been a source of recurring problems for a significant portion of owners. Common complaints include the ice maker failing or stopping production, requiring replacement under warranty multiple times, and in some cases failing repeatedly even after warranty repairs. A few reviewers also note that the ice production capacity is small relative to household demand, particularly for families with multiple children. However, some owners report no ice maker issues at all, and those without problems praise the craft ice feature highly.

Multiple reviewers report compressor failures, often within the first few years of ownership, with some requiring replacement twice within a 3-4 year period. A few owners also mention evaporator or condensing fan motor failures. These failures have typically been covered under warranty, but the frequency and pattern of such issues across reviews suggests potential durability concerns with critical cooling components.

Several reviewers report false door-open alerts, beeping that persists even when doors are properly closed, and faulty electrical boards in the door that trigger error messages. These issues have typically required technician visits to diagnose and repair. A few owners also mention slow water dispensers and occasional ice jamming in the door dispenser.

One reviewer who had a positive experience notes that the ice maker takes a few days to begin producing ice after initial setup, and recommends reading the manual to understand this startup period. This is a normal operational characteristic rather than a defect.

Most warranty repairs for ice maker and compressor failures have been covered, with LG typically sending replacement parts or dispatching technicians at no charge during the warranty period. However, several reviewers report long wait times for repairs (weeks to months in some cases) and frustration with out-of-warranty failures. One reviewer noted that LG eventually stopped covering repeated craft ice failures after multiple replacements.