Customer reviews for FIN-0005386

Coming to appreciate the features

AJ Madison · 4 out of 5 stars

Coming to appreciate the many features. Although I think the pockets on the inside of the doors might be a little narrow

Slyle · Jan 31, 2025

excellent product

AJ Madison · 4 out of 5 stars

working great so far. lots of storage. love the special compartments and the craft ice

RLSR · Jan 30, 2025

I like it, don't love it.

AJ Madison · 4 out of 5 stars

Where I had a side by side I'm surprised how this format is a little more challenging in terms of arranging storage on the inside

sslyle · Jan 12, 2025

Commonly used items access

AJ Madison · 4 out of 5 stars

I especially like the double left hand door for commonly used items

sslyle · Jan 1, 2025

great refrigerator

AJ Madison · 5 out of 5 stars

great refrigerator, water and ice work good. lots of space and middle drawer is a wonderful addition .

tlrpilot71 · Oct 26, 2024

Great Features & Performs as decribed!

AJ Madison · 5 out of 5 stars

We bought this LG Refrigerator 6 weeks ago and it's performed as advertised. Love the craft ice and easy access for. Read the Manuel because it does take a few days to get the icemaker going.

Mike 2024 · Sep 23, 2024

Great features

AJ Madison · 4 out of 5 stars

Refrigerator is very good in size and has much space for everything

Richard PierceSr · Sep 14, 2024

Great design

AJ Madison · 4 out of 5 stars

I love the organization and design of this refrigerator. It holds twice as much as my previous side by side fridge of the same size. It is much easier to find my refrigerated items. It is also very attractive. My only minor issue that the feature for delivering the ice cubes tends to be inconsistent. At times the ice comes out easily, but at other times it struggles to deliver. All and all, I'm very hopeful that it will last many years and not break down the day after the warranty ends.

1chikafina · Sep 9, 2024

Great Product!

AJ Madison · 5 out of 5 stars

We bought this refrigerator about five weeks ago and we're very happy with it. The counter depth fit into our space much better than our previous fridge and even though it isn't quite as deep, it's a very small compromise. We like the door within a door feature so that we don't have to open the whole fridge just to get a half gallon of milk. The craft icemaker is also nice feature. We like to make mixed drinks and before we used cubic or round ice trays for this. Now it's part of the fridge. Having a drawer that we can convert to either be part of the refrigerator or part of the freezer is another nice plus. Our only extremely small complaint is that the water coming out of the dispenser in the door isn't quite as cold as our previous fridge. I would definitely recommend this LG.

Davesheaff · Jun 17, 2024

Really good multi function refrigerator!

AJ Madison · 4 out of 5 stars

The refrigerator is a very good product. The convert draw gives you the flexibility for many different types of storage. The freezer section is a bit small, but depending upon your usage you can use convert draw to handle the overflow if you buy a lot of frozen goods. We use it for dairy, like cheese. Keep the temp slightly different than upper section, but glad to know we can expand either top or bottom. The in-door storage is great and really is used a lot. French doors make it easy for putting things away and taking out. Adjustable shelves in door make storing taller items iso much more convenient. The ThinQ tech works well and lets me know if anything is wrong, and when to do maintenance. The craft ice is a nice addition and although slow in making them, comes out great. We have two homes and liked this enough that we bought 2 of them. Both work real well. The counter depth makes it easy to reach in and get anything, and it looks great in both of homes. Anti fingerprint finish really works well with kids leaving smudges. With the exception of slightly smaller main freezer, we highly recommend it.

Nyrngr94 · May 27, 2024

AJ Madison · 5 out of 5 stars

I love my new LG frig! I've had one prior to this one and loved it also! No regrets on the price compared on other refrigerators that were available.

kloose · Apr 27, 2024

More bang for the buck!

AJ Madison · 5 out of 5 stars

We are techy so really appreciate the wifi features of this refrigerator. I am very happy with the over-all quality of workmanship and versatility. It is super easy to keep clean. The air filter keeps food odors at bay and the water filtration provides consistent fresh tasting water from the door dispenser. The middle drawer can be used as additional refrigerated space or as freezer space which comes in handy at the holidays. The double side door is also convenient for our most often used refrigerated items. And I absolutely love, love, love the ice balls option!

ChristineTC · Apr 4, 2024

Great Dpave and Features

AJ Madison · 5 out of 5 stars

Loving our new refrigerator. Great space and love the option for the round ice cubes.

avotta · Jan 28, 2024

I love all the new features on this refrigerator.

AJ Madison · 5 out of 5 stars

I have owned this refrigerator about two months, I can't say enough good things about it. The space is much better than I thought, enjoying the third door, and the ice choices is great. The counter depth works out great also, we had a larger frig but this one holds more items than our old one. We are totally satisfied with everything on this Frig.

· Dec 27, 2023

Okay so far.

AJ Madison · 4 out of 5 stars

We’ve only had it a couple of weeks. It’s a little smaller inside than I thought(my fault). My only real issue with it is I feel like the little skinny shelves inside are a waste of space it would have been better to just make the buns inside the right had door bigger. And the water in the door stops when you open the right hand door so no one can get water or ice while another person reaches in the fridge.

Me247 · Dec 24, 2023

AJ Madison · 4 out of 5 stars

I find the space is limited inside the refrigerator. Difficult to store tall items . No room for condiments on doors, shelves are to thin/ narrow. I'm happy so far, despite the flaws.

Carolabc · Oct 30, 2023

Great fridge with lots of space

AJ Madison · 4 out of 5 stars

Overall it’s a great fridge with cool features. We love the convenience of the door-in-door for easy access to drinks. The flexibility of the drawer that can change temperatures is so unique and helpful. We also love the different styles of ice that the ice makers can produce! Drawbacks…. The L left side door doesn’t stay open, possibly be a use of the weight distribution. And I don’t love how the two-tier freezer shelves are attached together. The top cannot move completely independently from the bottom.

Elaine28 · Oct 24, 2023

Excellent with a few exceptions

AJ Madison · 4 out of 5 stars

I specifically wanted a door-in-door as I've had that on my last 3 refrigerators and love it. I also like the 2 drawer freezer as I can keep frequently used items in the top one. I also like the craft ice. It lasts much longer than cubes. Some cons - air filter is extremely hard to change. The first time I took it off it broke and I had to replace it. I've only had it a couple months and it seems the ice maker in door gets jammed more frequently than others I've had. I've also noticed water on the top of the bottom drawer of freezer. I have seen this twice and don't know where it's from.

Barbb00 · Jul 23, 2023

Fantastic

AJ Madison · 5 out of 5 stars

Had it for a few months now, love the 4th drawer and craft ice.

· May 26, 2023

Great product. Nice design.

AJ Madison · 5 out of 5 stars

After some research and evaluation we decided on the LG French door refrigerator. The door-in-door is great and allows you to better organize product for easy access. The middle section - Full Convert Drawer is another great feature that gives you added flexibility. Great product. We are very happy with our purchase.

513 Garland · Apr 25, 2023

Very slick looking and wonderful features.

AJ Madison · 5 out of 5 stars

I was so pleased with our last LG refrigerator that was 15 years old and still working fine that I knew when we moved I would purchase another one. Congratulations to your engineers and IT developers and all your staff that made this item a great product.

Naun · Feb 16, 2023

LOVE LOVE LOVE this refrigerator

AJ Madison · 5 out of 5 stars

Six weeks ago I purchased and received the best refrigerator on the market. My LG refrigerator with bottom freezer, convertible drawer, craft ice and split door with beverage inset door is amazing. I tell my husband at least once a day that I LOVE THIS REFRIGERATOR! Especially cool is the black stainless.

· Nov 11, 2022

Love, love, love this fridge!!

AJ Madison · 5 out of 5 stars

Just bought this fridge 2 weeks ago and we are in love with it! So easy to organize and I can see everything in it. The light is so bright and illuminates all inside. The vegie/fruit drawers are capacious and everything is visible. The convertible drawer is also awesome -- we are using it for drinks and cheeses.

Jen47 · Oct 10, 2022

LG Life is Good and my new fridge is Great!

AJ Madison · 5 out of 5 stars

I was waiting for my old refrigerator to die because I had been eyeing this one. A friend bought it and I loved it ever since seeing at her house. We went to several stores and looked in detail at all the different refrigerators that had the features we wanted. I think my favorite feature is the entertainment ice “balls” or as I called them, my old fashioned ice. The refrigerator is quiet, it’s sexy, it holds a lot more than my old side-by-side counter depth and the water can be measured. Did I say it’s fabulous.?

Jacqueline G · Sep 14, 2022

Great Quality

AJ Madison · 5 out of 5 stars

I had a full size LG fridge in my previous home. Moved to a condo and knew LG is what we wanted. We went with the counter depth as it would fit better in our space. I was very hesitant but now am so glad we did! The refrigerator is amazing and we didn’t lose much space.

Sharons fridge · Jul 30, 2022

Good fridge. Would recoomend.

AJ Madison · 4 out of 5 stars

We purchased this refrigerator in 2021 because we needed a specific size to fit inside our house. So far (2026) the refrigerator is working well. I appreciate that the shelves are easily adjustable and are easy to clean. The hidden door feature is probably my favorite part of the unit because it allows easy access to often-grabbed items like drinks and condiments. The ice maker and water option on the front is also great, and I like that I can set different temperature zones for the main fridge and for the drawer below it. The only two features that I find frustrating are the double icemaker. The Round ice balls in the freezer take up a lot of room that I would gladly have for storage instead. The ice balls are produced slowly and I feel pretentious offering them to guests. The other issue is that the shelves on the ice-maker side of the refrigerator door are so narrow that it's nearly impossible to house anything there.

cabrown224 · Jun 22, 2026

AJ Madison · 5 out of 5 stars

So far so good. fits a lot of food. love the sections and hidden door. craft ice a huge winner

RLSR · Jan 28, 2025

Great Design

AJ Madison · 4 out of 5 stars

Great fridge. Only complaint is the custom ball ice maker that stopped working; but it started again a month later!

ghuntley · Dec 30, 2024

craft ice is the best!!!

AJ Madison · 5 out of 5 stars

Bought in February and this fridge is amazing, the only thing I wish I did was buy the regular depth instead of the counter depth. Craft ice is great!!

deniseco · Nov 27, 2024

Great so far

AJ Madison · 4 out of 5 stars

Purchased over a year ago. No issues to report at this point. Does fit well into our 2nd out building. Enjoying the small drawer side door for quick items.

theduck85 · Nov 11, 2024

Good appliance

AJ Madison · 4 out of 5 stars

I like the lg refrigerator except that the water dispenser is very slow.

Tx mom · Oct 22, 2024

The Old Learning the New

AJ Madison · 5 out of 5 stars

I have had my LG bundle of appliances now for about 3 months. i love them all, French Door refrigerator, dishwasher, microwave and induction stove top and oven. Since I have not had new appliances for decades, I am gleefully learning about how they work and what all the little jingle sounds mean. So far, all have met my expectations.They make me smile!

Linda from Mill Valley · Oct 17, 2024

Great fridge

AJ Madison · 5 out of 5 stars

Bought the counter top depth fridge during our kitchen renovation. Looks great. Love the craft ice maker. Lots of space for all our entertaining events

Cincy Hutch · Oct 10, 2024

Good fridge with one issue.

AJ Madison · 4 out of 5 stars

Have had this for two years now. Love it! Only issue is the craft ice maker has died twice. Both times LG spotted the issue (it's online) and sent a new ice maker. Pretty neat!

InnateTech · Sep 28, 2024

Great, when it works

AJ Madison · 4 out of 5 stars

I bought this to replace another older one that died. This would be great, if it would run more than a year without needing to be down for a month or more before getting it fixed. That is more LG than the fridge.

Capt1101 · Sep 23, 2024

Great door-in-door feature !!

AJ Madison · 5 out of 5 stars

I love the CounterTop depth...so much easier to find items.

DjFss · Sep 2, 2024

Great features

AJ Madison · 5 out of 5 stars

Love the style , easy to have my food organized and to access food. Love the feature where the top drawer can be converted to freezer if needed.

Nokaoi · Aug 27, 2024

Good

AJ Madison · 4 out of 5 stars

is good so far. the ice maker is tiny, and Craft ice sounds cool, but with 3 kids, this thing runs runs out of ice daily....

reculveriii · Aug 7, 2024

Beautiful and convenient!

AJ Madison · 5 out of 5 stars

This refrigerator was delivered over a month ago and I am amazed so far by the space provided.I didn’t expect it to store that much food! Truly impressive! My children love it and that makes me happy.

Yani 28 · Aug 1, 2024

A Full French Door Refrigerator

AJ Madison · 5 out of 5 stars

We bought this refrigerator specifically to fit the counters in our new home. It fits like a dream. There were low grades from Consumer Reports on the Ice Maker, but we haven't had any problem with it. It's great, also, being able to hook it up to the LG ThinQ app', It very informative on the condition of the fridge and even can control the number of whole ice.

wlt53 · Jul 29, 2024

Great features

AJ Madison · 5 out of 5 stars

I love the door in door. And the craft ice choice .

Mattgizzy · Jul 27, 2024

Great Counter Depth French Door Refrigerator

AJ Madison · 5 out of 5 stars

We purchased this refrigerator over a month ago, so far we're very happy with it. We did quite a bit of research on- line as well as at various retailers. We wanted a counter depth refrigerator french door with water/ice dispenser and a middle convert drawer. We looked at several other brands and decided to go with this LG model as it most met our criteria plus it's more aesthetically pleasing. The only thing was the door in door feature which was not really something we were looking for, but this was the only model that fit our needs. We are getting used to this feature and actually found it more helpful rather then opening the door to the fridge to retrieve our beverages. It doesn't have as much deep shelves space as a regular french door refrigerators, but we purchased refrigerator organizers and that helped. The counter depth model costs significantly more than a regular model but this was worth it.

Homie in SF · Jul 26, 2024

Love the design

AJ Madison · 4 out of 5 stars

I come from a side by side to this LG I really love the outer door the shelves are small and short but I needed Counter depth and it is what it is, I've made the best of this design and the space

· Jul 25, 2024

Great for any aspect of evaluation!!Excellent!!!

AJ Madison · 5 out of 5 stars

We had so many different brands of refrigerators over several decades. I can honestly tell this new one we purchased recently is far more better than any other ones we ever had. It’s genius design refrigerator make every task easier and convenient. It runs smooth, quiet , efficient. We can adjust function , temperature depending on timely need. Looks beautiful and clean with no finger prints remain after bare hands touch. I highly highly recommend this refrigerator to anyone who is planning to have perfect satisfying dependable refrigerator. 👍👍👍 We have counter dept four door refrigerator.

BBTN · Jul 21, 2024

Great refrigerator

AJ Madison · 5 out of 5 stars

Outstanding refrigerator!!!! Never seen an ice maker that made ice balls the size of pool balls

WildBill69 · Jul 8, 2024

Great features

AJ Madison · 5 out of 5 stars

I purchased the refrigerator in December 2023 for my new home. My husband and I love the appliance. My sister who visits my home often loves it so much that she and her husband went to the same store and purchased the exact same refrigerator. I love the different compartments and how the shelves can be adjusted. I especially love the Conversion drawer. I would highly recommend this refrigerator.

peanut51 · Jul 8, 2024

Beautiful refrigerator

AJ Madison · 4 out of 5 stars

I have had this refrigerator for a few weeks now and really like it. I would have given it 5 stars except for 2 things that could be improved. I wish there was a way to see the actual temperature of the refrigerator instead of only seeing the set temperature. I also wish the freezer ice maker had an option for regular ice instead of only craft ice.

Ms Sari · Jun 9, 2024

Best Ever Refrigerator design!

AJ Madison · 5 out of 5 stars

We have had many refrigerators but THIS one is our favorite! What's not to love? Lots of door space, two extra little drawers - one in the fridge, and one in the freezer below.

chedou · Jun 3, 2024

In love with our fridge!

AJ Madison · 5 out of 5 stars

We love everything about this fridge...favorite one in 50 years! The craft ice is a bonus...everyone comments when they get a "cube." The middle drawer is my favorite.. perfect for cheese, crackers, etc. (in FL so many things go in fridge). Being able the change shelf sizes is great but that front door is wonderful for milk, butter, condiments. Beautifully designed!

kbofsrq · May 23, 2024

Great service

AJ Madison · 5 out of 5 stars

All i can say is this product works very well. I think we had one issue with the freezer auto defrosting. called LG they send someone out, and it has not occurred again.

zachary123 · May 22, 2024

Third variable temperature draw

AJ Madison · 5 out of 5 stars

There is plenty of room, well lit, and the third variable temperature draw is a big plus. I would recommend it to anyone in need of a great refrigerator.

Wa347 · May 14, 2024

LG Refrigerators

AJ Madison · 4 out of 5 stars

Good refrigerator. Only complications can be craft ice maker. Generally fixes itself and is served well. Will continue to buy LG appliances.

Zachary Gibbons · May 13, 2024

craft ice maker problem

AJ Madison · 4 out of 5 stars

was great new, but the craft ice maker broke and it was very difficult to get help. They sent a new ice maker, but had me install it. Too much trouble, so I am just going to continue without the craft ice. I was wonderful while it worked.

mayfair216 · May 3, 2024

Nothing to report

AJ Madison · 5 out of 5 stars

It's been a great refrigerator! We haven't had any issue and really appreciate that it's shallower. So far LG's done a great job of taking care of us.

Theopolis · Apr 18, 2024

AJ Madison · 5 out of 5 stars

so far, no complaints of any type .perform as expected

norberto waisman · Apr 11, 2024

Very practical features

AJ Madison · 5 out of 5 stars

We are enjoying the new feature with the right side door with its options. Not having to completely open both doors is a time saver as well as helps keep the interior cold. The craft ice maker is "cool" as the balls of ice last longer in a glass of liquid. It's nice to no longer have to worry about fingerprints all over the outside of the doors.

BanditsDad · Apr 10, 2024

I just love it, it has some wonderful features

AJ Madison · 5 out of 5 stars

I purchased this refrigerator to replace my old one about 5 weeks ago

Annmade · Mar 25, 2024

A Great Purchase!

AJ Madison · 5 out of 5 stars

Still relatively a new addition to our household. It’s too soon to evaluate reliability, however, we are extremely happy with our purchase thus far. The refrigerator is performing exactly has we hoped. It provides plenty of storage and allows us to organize contents for easy retrieval. It runs extraordinarily quiet. We really like using the center drawer to create our own “deli counter’. Kudos to the design team!

Monte1955 · Mar 18, 2024

Like the ice

AJ Madison · 5 out of 5 stars

When we decided to remodel our Kitchen we chose a counter depth refrigerator we shopped around and felt the LG fit our needs , at first we had to get used to the depth and how to arrange item in the fridge, but I thought being WI was a waste my wife loves th feature, I particularly like the fancy Ice mode in the bottom I like the big round balls of ice i would recommend this refrigerator to anyone remodeling

Graand1910 · Mar 16, 2024

Best Ice Maker on the planet.

AJ Madison · 5 out of 5 stars

I bought this CRAFT ICE Maker (Refrigerator) and absolutely LOVE IT! However, I had an issue with the ice maker 'freezing' up and stalled. I called LG and made them aware of it and 'overnight' they sent me a new machine (along with a free filter) for me to install myself, which was extremely simple. (2-screws and a wire harness connection).

CatWasteMan · Mar 9, 2024

Good fridge, great support!

AJ Madison · 4 out of 5 stars

I’ve had this fridge for about 6 months. A month ago, I did have to reach out to support for an error code “FF E”. I set up an appointment for a few days out, but thankfully, the LG tech contacted me about 20 minutes later and said he happened to have the part needed and could be there in 30 minutes. Thank goodness he did, because I think everything in my fridge and freezer would have spoiled if we had to wait for the part to be ordered. Overall, we are very happy with the fridge! The ice spheres are a cool addition, not really used often but nice to have.

Zakm9 · Mar 1, 2024

Love the drawer that you can switch

AJ Madison · 5 out of 5 stars

Very happy with this refrigerator looks good and great features!

bgjr · Feb 29, 2024

Lots of great features

AJ Madison · 4 out of 5 stars

Great fridge but the craft ice maker is an issue they need to fix. The measured water station is something I use constantly and the layout of the fridge makes the counter depth work for us.

DH1922 · Feb 28, 2024

Love the Craft Ice Maker!

AJ Madison · 5 out of 5 stars

I purchased this refrigerator a year ago and I love the space inside. I like the easy access door where I keep my half & half and items I use the most preventing me from opening the entire refrigerator door! I enjoy having the drawer, which I use as part of the refrigerator (it can be set to use as a freezer), it's a great place for large packages of meat! I can organize my food very well in this refrigerator, it's one of the reason I selected it. We also enjoy the Craft Ice Maker, that's a step above!

TheBishops · Feb 25, 2024

Beautiful Refrigerator with cool features

AJ Madison · 5 out of 5 stars

I bought this Refrigerator last summer was the best purchase ever I love this Refrigerator Love all the features The craft ice is awesome Had friends over and they were amazed my refrigerator actually made this specialty ice The WiFi is great and with the LG app I can manage a lot of cool things like energy management checking for problems just to name a few

Moroco1 · Feb 25, 2024

Perfect fit.

AJ Madison · 4 out of 5 stars

We originally had the larger version, but it stuck too far out from the counter. We decided to get this one which is counter depth. It is so much better for our kitchen. I do wish the shelves in the door were larger because many salad dressing jars do not fit. The craft ice maker is just ok. It doesn’t come out clear and it definitely has a significant flat edge. Other than that, we love the refrigerator. In fact, my brother came over and liked it so much, they bought one too!

Dum3 · Feb 22, 2024

Love this refrigerator

AJ Madison · 4 out of 5 stars

I would give it definitely a 4.5, the problem was the craft icemaker died. But they did send a new icemaker for me to install. It was was easy to do but hard for older people to bend and do things that you need to do to get it installed. Lucky my wife is small and flexible, she was able to help with installing because I am too big to get down in there. That is the only reason I give it a 4.5. It is a wonderful refrigerator with middle compartment to use as arefrigerator or freezer and the front door where you can open just the front half for drinks and I love the 3” round ice cube balls.

Mark Knight · Feb 17, 2024

LG still has ice maker problems.

AJ Madison · 4 out of 5 stars

I've had the refrigerator for 2 years. All is good but needed to have craft ice maker replaced. Love the 'secret' door for frequent use items. So far so good.

BobAZ · Feb 13, 2024

Great home addition

AJ Madison · 5 out of 5 stars

I purchased this refrigerator 3 weeks ago and so far I’m really glad that I did. Love the French doors and the different compartments. It works great and the ice is such a cool look!

Denise3201 · Feb 11, 2024

Great features

AJ Madison · 4 out of 5 stars

I love all of the features on this refrigerator. There is space galore and the small drawer being convertible from fridge to freezer is so convenient. My husband is in love with the craft icemaker. We had a few glitches but the LG team worked efficiently to resolve the problems

Sharon77 · Feb 11, 2024

Great features, hope new craft ice keeps working.

AJ Madison · 4 out of 5 stars

Great fridge overall. Flex drawer a plus. Craft ice had problems in the first few months and had to be replaced.

Jt17 · Jan 28, 2024

Love the craft ice

AJ Madison · 5 out of 5 stars

Very happy with purchase . Love the size abc side by side doors

Kitchen refrig · Jan 27, 2024

Great to work with

AJ Madison · 4 out of 5 stars

It's been great for getting in and out of. We had a little trouble with the ball ice maker and they were very good about helping me thru it. They then sent me a new ice maker and it's working great

Kitchen6977 · Jan 23, 2024

Great product

AJ Madison · 5 out of 5 stars

We bought this refrigerator in December. So far it has been excellent. We like the door-in-door feature.

K5616 · Jan 12, 2024

Great Washer

AJ Madison · 5 out of 5 stars

I love this fridge. Glad I chose LG for it and my Washing machine that is about a year or so old.

Omeba · Jan 7, 2024

Wife loves it!!

AJ Madison · 4 out of 5 stars

Everything is great except the icemaker in the freezer drawer.

flaglerm · Dec 28, 2023

Great features!

AJ Madison · 5 out of 5 stars

We love our new Fridge. The craft ice option is fun when having guests over and did not think I would even use it but I use it every day. We also love the "door-in-door" feature for those items we use frequently. The ThinQ app makes it easy to know if you leave the door open and when the ice drops--just a fun feature! Make sure you measure the thickness of doors as we had to get the 2" thick doors because the 4" doors hit the side wall. LG all the way!

LG Fridge THE BEST · Dec 26, 2023

We really like 5 doors and craft ice. Glad we got

AJ Madison · 5 out of 5 stars

We bought it 3 years ago. The craft ice maker went out. LG sent me new one and it’s great

5 doors frigid · Dec 16, 2023

Great Refrigerator

AJ Madison · 5 out of 5 stars

We purchased this refrigerator as a replacement for a Bosch refrigerator. We are extremely happy with the design that allows us the use of 4 doors. Excellent design. We are very happy with the multi-function refrigerator/freezer drawer with the custom ice maker. Overall the refrigerator meets all of our requirements and we really are happy with the purchase.

Jerry Fortenberry · Dec 11, 2023

New Frig and Range

AJ Madison · 5 out of 5 stars

I purchased my Refrigerator and range the Saturday before Thanksgiving. It was delivered the day before Thanksgiving I am very happy with both products. I have my dream frig and range. Sales were great and I feel like I got a lot for my money.

· Dec 8, 2023

Great features particularly the Craft ice feature

AJ Madison · 5 out of 5 stars

We bought this about two months ago and thus far have been very pleased with our purchase. The only negative is that there is not enough adjustment in the main shelves.

Dennis3146 · Nov 15, 2023

Great French Frig

AJ Madison · 4 out of 5 stars

Love this French fridge with additional draw that is a freezer or a fridge. Craft ice balls as well. Stainless inside and nice lighting

Wbmystery · Nov 11, 2023

A must have fridge

AJ Madison · 5 out of 5 stars

Have only had a few weeks but this refrigerator is outstanding!!!!!!!!! It is so sleek and modern and has wonderful features! Love the bright lighting inside, the storage space, the side shelf space, the door that can open 2 ways, the middle rawere that can be an extra freezer if needed, and the two ice makers!!!!!!!! One with ice balls really fantastic. Cools beautifully and looks so beautiful in our kitchen. Only draw back is tha the ice maker is rather slow but nohing to really compain about!!

Mary86 · Nov 8, 2023

Great features

AJ Madison · 4 out of 5 stars

Bought this refrigerator several weeks ago. Love, love, love it. Love the door in door, the measured water dispenser, the fully covert drawer and the craft ice! If I had one complaint, it would be that the shelves aren’t ver adjustable. But it’s a minor thing.

jujie123 · Nov 7, 2023

Craft ice is awesome

AJ Madison · 5 out of 5 stars

This is our second LG refrigerator - perfect size for our family. Love the craft ice!

ANS63 · Nov 1, 2023

Craft ice for the WIN!

AJ Madison · 5 out of 5 stars

I really like my new refrigerator, the design is really unique with the drawer that can fit a whole pizza. We also love the craft ice and fight or who get the spheres.

Kate Marie · Oct 28, 2023

Good, but delivered with defect.

AJ Madison · 4 out of 5 stars

We love the design and organization of this fridge, but one of the tracks for the freezer drawer broke within the first few weeks of ownership and the freezer and ice maker were not being kept cold enough since the drawer did not close all the way (we did not notice the drawer was not closing). The ice melted and we had water all over the kitchen floor. LG service was good and they fixed it within a few days, but really no excuse for this kind of defect.

JCS100 · Oct 27, 2023

Perfect fit

AJ Madison · 5 out of 5 stars

This refrigerator is perfect for the space in the kitchen.

Bobert10 · Oct 26, 2023

bright in side. Third drawer for whatever I need

AJ Madison · 5 out of 5 stars

After considering other model, I found this one that had everything I wanted and I was right. I love my refrigerator!

Syll · Oct 25, 2023

Meets expectations.

AJ Madison · 4 out of 5 stars

Delivery of the product was almost a month ago and thus far we are pleased with how things are going. If we have one complaint it is that in the major compartment there is not enough adjustability with the selves.

Daubin1 · Oct 22, 2023

Great with an odd glitch

AJ Madison · 4 out of 5 stars

We've had this item for just over 3 years. We love it, however we recently had an issue where the refrigerator and freezer stopped cooling for no reason. To say the least we were unhappy about losing so much food. Ultimately after leaving it unplugged for an additional 24 hours per LG repair support, allowing it to reset, it is running perfectly again, we hope that this glitch will not happen again. Without this odd glitch, we would definitely have given a 5 star rating.

JandGMac · Oct 19, 2023

Great features

AJ Madison · 4 out of 5 stars

We love the craft ice feature, This is great when we entertain. We also love the drawer. We use this for canned drinks and our lunch meats and cheese's. All and all we love this fridge.

· Oct 16, 2023

Excellent fridge all around.

AJ Madison · 5 out of 5 stars

Purchased for the craft ice maker, outer door and center drawer. All fantastic. The craft ice maker died at about 6 months but replacement was a breeze, DIY. Really happy with the purchase.

Cajun Spice · Oct 8, 2023

Needed repair

AJ Madison · 4 out of 5 stars

Fridge is working as expected, but freezer needed repairs 9 months after delivery.

Thomas J W · Sep 25, 2023

Craft ice is great!!

AJ Madison · 4 out of 5 stars

My refrigerator is only a year and four months however it stopped working. Prior to this issue it worked great but apparently there was an electrical short in the icemaker door causing numerous issues that are still not resolved. As of today, it has not worked for 2 weeks and 2 days - more parts ordered and repair coming again tomorrow. Honestly I think it is too new to have significant problems like this and I sinchope it us repaired tomorrow. My rating above is based on the fridge when it worked.

MKELLETT · Sep 24, 2023

Very Pleased

AJ Madison · 5 out of 5 stars

I got this set up in my kitchen a couple of weeks & I am soooo pleased with my purchase. Delivery was EXCELLENT!!! The fridge is everything I wanted. My family LOVES it!!!

Vlyl · Sep 20, 2023

Craft ice is a great feature

AJ Madison · 4 out of 5 stars

Although I like the layout and most of the features of this refrigerator/freezer, there are a few things that I had with my old one which I miss. I would like to see the actual temperature of the refrigerator and freezer shown instead of that what it is set to. I would also like to have it on some type of rollers, which would make it easier to pull out when cleaning behind.

General Judy · Sep 19, 2023

Great refrigerator.

AJ Madison · 4 out of 5 stars

The LG refrigerator is good to use and service is nice.

MeiC · Sep 11, 2023

Loving Craft Ice Maker

AJ Madison · 5 out of 5 stars

So far we are loving our new refrigerator! We love the craft ice maker and the flexible middle drawer.

Jody33 · Aug 28, 2023

Excellent but for the Craft icemaker failing

AJ Madison · 4 out of 5 stars

I would give this refrigerator a5 stars except for the recurring issues with the craft icemaker, which has now been replaced in 2.5 years, the last replacement having been free, as the first replacement was only 10 months old. Other than that, it is a marvelous refrigerator, and we are happy with it in every other way.

DncrPJC · Aug 22, 2023

Love the design.

AJ Madison · 5 out of 5 stars

Our new LG refrigerator arrived just about a month ago and we love our new frig! We especially like the third drawer. It's so convenient and we have so much more space than the previous model we had for years. The ice maker is just wonderful and we particularly enjoy the round cubes!! The service to have the new refrigerator installed was excellent and all of our friends are commenting on the new look. We are absolutely thrilled with this model and would definitely buy this brand again. Now we are looking at a new LG dishwasher!!!

Dane23 · Aug 22, 2023

Perfect counter size depth

AJ Madison · 5 out of 5 stars

I bought this fridge a month ago and it has been perfect for our narrow kitchen space. We love the extra drawer for deli meats, bread, cheese and others. Also the front right door opening for items on shelves is a key feature.

Rex GH · Aug 15, 2023

Love the door in door.

AJ Madison · 5 out of 5 stars

I bought the fridge on July 7, 2023 and was delivered almost three weeks later. I'm not very computer savy and the tech dept was wonderful and walked me thru getting online in my phone with ThinQ. So far, I am thrilled with my purchase!!!I bought the counter depth and it fits perfectly. The craft ice is a nice added feture... Very pleased with my purchase!!! Would not hesitate to recommend this fridge to anyone...

Bubbles from Florida · Aug 15, 2023

Beautiful!

AJ Madison · 5 out of 5 stars

I absolutely love this refrigerator. So much so that I'm buying it again in my new home. I was so sad to leave it behind. The only thing that makes me crazy is having to pay more for a smaller refrigerator (counter depth). I'm going for the full size one in my new house.

GeorgiaKat · Aug 14, 2023

AJ Madison · 5 out of 5 stars

We bought this five months ago and couldn’t be happier. Not only does it look fabulous in our new kitchen,but it is very functional for our needs.

Counter depth refrigerato · Aug 13, 2023

Great refrigerator!

AJ Madison · 5 out of 5 stars

Bought this refrigerator/freezer a couple of months ago and love it!!! Not only does is provide crushed ice but ice balls!! Love it!!!

grey j · Aug 10, 2023

Great space for the size

AJ Madison · 5 out of 5 stars

I bought this after looking at many models of all brands. I needed a counter depth but wanted to get the most from the space available. I love the compact ice maker and the convertible drawer. Makes good use of the all available room.

Ggal · Aug 7, 2023

Very Nice Refrigerator

AJ Madison · 5 out of 5 stars

Everything works well. Like the craft ice. Delivered with dent in door but LG replaced door shortly after.

Fivebugles · Aug 6, 2023

Great Features

AJ Madison · 5 out of 5 stars

I purchased two weeks ago and it’s very quiet, great Ice maker including craft ice, keeps food fresh, door in door feature great.

Hawtents · Aug 3, 2023

Well designed and clever features

AJ Madison · 5 out of 5 stars

I've had this refrigerator for a few weeks now and it's has some cleverly designed features that help keep the fridge organized. I will say the middle cooling drawer is versatile for any need cooling to extra freezer drawer. I was worried moving to a counter depth fridge I'd lose items, but just the opposite and I don't lose items in the way back of the fridge. Happy with my purchase.

Mark330000 · Aug 3, 2023

Set Up Incomplete

AJ Madison · 4 out of 5 stars

Love all the neat features, however the setup guys forgot to install the water filter so I had water and ice that tasted like chlorine intill I discovered this issue. Maybe a RED flag in the refer to warn others that someone NEEDS to install the filter prior to initial operation.

· Aug 1, 2023

Love it!

AJ Madison · 5 out of 5 stars

We love our new refrigerator so much. It keeps everything on the doors nice and cold and allows flexibility in storing foods. Only complaint is the beep every time I select water, ice and crushed ice.

beeshu · Jul 29, 2023

Ice maker and drink doors are convenient

AJ Madison · 5 out of 5 stars

The large ice is very special and the outer drink door makes it very easy to get drinks

Guido Spada · Jul 26, 2023

Good features

AJ Madison · 4 out of 5 stars

Love the fridge, although the lights don’t seem as bright as when I first purchased it.

Slgarcia99 · Jul 26, 2023

AJ Madison · 5 out of 5 stars

My LG is the best ever. I am so happy with this product. This was an excellent choice.

Shirls123 · Jul 22, 2023

Refrigerator Repair

AJ Madison · 5 out of 5 stars

Excellent and Professional Service. Scheduling simple and on-time.

Greg R C · Jul 13, 2023

Love this refrigerator!

AJ Madison · 4 out of 5 stars

We bought this refrigerator to replace our old one that froze everything within 3 inches of the back and was loud. This new refrigerator is quiet, I mean QUIET! I sometimes think its not running. And for the temperature control, it is stable throughout. Love the second drawer and the direct a access to the milk area. Over all I love this refrigerator. The one complaint I have is the craft ice. It makes it slow and only makes a few per day. It would be better if it made the craft ice faster. I have to say At this point I have absolutely no regrets about buying this refrigerator and would recommend it to others.

dhansen221 · Jul 9, 2023

Be patient

AJ Madison · 5 out of 5 stars

It takes a couple of days for the ice makers to start but that was fine if you plan for it. Don't think the first way you place your food will be the last way. There are many options so be patient and try different things for a few days to see what works best for you.

Savannah23 · Jul 7, 2023

Great features

AJ Madison · 4 out of 5 stars

We like the refrigerator but last week the ice maker quit.

BLUE bell boy · Jul 6, 2023

Great fridge but the icemakers could be better

AJ Madison · 4 out of 5 stars

We bought this fridge and it has been a great replacement from what we had. Love all the features and the ability to have a "Smart" fridge. The icemakers in the fridge, however, could be better. The main ice maker just doesn't make enough ice at times. It takes a while. The craft ice maker in the bottom freezer, we had issues with it. It was broken after a year and doesn't work. Hopefully we're able to get this replaced in a relatively quickly matter.

N8Heinrich · Jul 6, 2023

Great features

AJ Madison · 5 out of 5 stars

Bought the fridge a month ago. The quick access door, flex fridge freezer drawer, etc are all great features. I would definitely recommend this item.

BK11 · Jun 29, 2023

Attractive looking. Does the job.s

AJ Madison · 5 out of 5 stars

I chose this model mainly for its flexible temperature drawer. And that has been awfully convenient. I was not interested in the door in door and frankly think it’s silly. I’d rather have easier access on shelves on the inside of fridge, I’m getting used to it. Another feature I don’t like, and don’t use is the craft ice. Instead I shut it down and use the bin for other frozen items. My main early worry was that it took nearly 2 days for the freezer to reach its correct temp. Wish they had a way to show what the actually temp is. A sorely missed feature I had on my 15 year old fridge. But overall I’m happy with my purchase.

MadLadyW · Jun 28, 2023

Craft ice is the difference maker

AJ Madison · 5 out of 5 stars

Bought this before listing my house and was super bummed the buyers requested it. Rather than fight it we purchased the same one at our new place.

Damonw · Jun 27, 2023

Love the door within a door

AJ Madison · 4 out of 5 stars

We are totally enjoying our refrigerator - with one exception. We would like to be able to adjust the shelves to allow taller items to be stood up in the refrigerator, rather than laid down. The only way to do that is to remove a shelf & we need the space. We have pushed in the shelf with the adjustable height to provide more "standing room," but it is not enough and the space behind it is lost.

Linda Michigan · Jun 27, 2023

Good Features, we're getting used to it.

AJ Madison · 4 out of 5 stars

We bought the fridge about a month ago. There are a couple of things we're having to get used to: 1) you have to hold onto the left door (w/ the ice maker) when closing it, as it's heavy & will slam; 2) the 'craft' ice maker (in the freezer) only produces a maximum of 6 ice balls @ day. It would be nice to have the option to make normal ice cubes, from the freezer ice maker.

FrenchDoors · Jun 26, 2023

LOVE IT!

AJ Madison · 5 out of 5 stars

I love my new LG refrigerator! Craft ice, door in door, ice maker in door and not taking up room on a shelf, drop and slide shelf to accommodate more tall items, adjustable shelves, and crushed ice! What’s not to love?!?

Peetza · Jun 26, 2023

Great counter depth refrigerator!

AJ Madison · 5 out of 5 stars

I’ve had this refrigerator for over a year and it’s been great. I did a lot of comparison shopping since I needed to down size from a standard depth fridge and to be honest there is still plenty of room in this fridge. The front convenience door and deli drawer are fantastic! There is not as much inside door storage but that was to be expected. The top ice maker produces ice consistently and only backs up when not used every few days. The craft ice maker is pretty cool and makes 3 spheres every few days (I think there’s a way to make them faster but I need to read up on that). Had a slight issue with the spheres getting stuck early on but that issue was resolved after I updated with the Wi-Fi app. The filters are easy to change out and reasonably priced if you get the universal 2-pack. Overall it is a quiet and cost efficient refrigerator. One of my family members liked it so much they bought the same exact fridge!

E J Goyette · Jun 26, 2023

Love this refrigerator!

AJ Madison · 5 out of 5 stars

Great functionality and stylish. Even though it is counter-depth, it is quite spacious. Very happy with this purchase!

BJ B · Jun 16, 2023

Love the drawers hate the air filter

AJ Madison · 5 out of 5 stars

I've had LG refrigerator in my houses for a long time and can't imagine not having the door in door feature. I bought a condo that had another brand and had to switch it out even though it was only 5 years old. I love the middle drawer. I use it for the freezer things I use most often (like ice cream). The craft ice is something I've never had before and love it. Unlike the one I replaced; this is so quiet I never hear it running. The only thing that is an issue is the air filter on the back wall. It is extremely hard to get off. You have to use a lot of force and I'm arthritic and over 70 so that's tough. The first time I finally got it off, I broke the tab off that holds it in. When I got the replacement and put it on I again couldn't get it off. I was afraid to force it again. A service man came out and even he had trouble but got it off. He put it on and off several times to try to loosen it up so I could do it. It shouldn't be that hard. I don't remember my other LG's being that difficult.

Barbarab14 · Jun 13, 2023

It was a difficult decision but the right one.

AJ Madison · 5 out of 5 stars

I had concerns that the refrigerator might not fit or there might be some issues with the operation of the ice maker but there was no need. It has worked perfectly. The door in door feature is great, as well as the convertible drawer that can be used as refrigerator or freezer. What a terrific Idea! I love this refrigerator and you will too.

Rj956 · Jun 12, 2023

Overall Great with a Couple of Caveats

AJ Madison · 4 out of 5 stars

Looks great and good use of space in the fridge. The lower freezer drawer does not pull out very far though so this makes storage more challenging. The upper ice maker works well but does run out of ice fairly easily. Love the craft ice - when it's working - not working at the moment so awaiting service.

Great with Caveats · Jun 12, 2023

Great refrigerator!!

AJ Madison · 5 out of 5 stars

I never thought updating my old refrigerator would make this much of a difference. This refrigerator has ice (3 different types), water dispenser and door in door. My favorite feature is the drawer that allows you to change temperature settings to store food at different temperatures. Anything from chilled wine at 41 degrees, deli meats 38 degrees, cold drinks 33 degrees or make it a freezer drawer! I LOVE IT and prefer LG appliances!! Very reliable in my experience.

Walter16901 · Jun 11, 2023

Craft I e

AJ Madison · 5 out of 5 stars

We remodeled our kitchen and used LG for all our appliances. Each item was loaded with features giving us lots more cooking options than we’ve ever had. Craft Ice was the item that put me on to this fridge.

LB Scott · Jun 5, 2023

Love the Craft Ice

AJ Madison · 4 out of 5 stars

Love the Craft Ice but had to have it replaced after one year.

Tank W · May 30, 2023

Very happy!

AJ Madison · 5 out of 5 stars

Love the look and features of my LG counter depth fridge - the Craft ice is fun and novel, the convertible drawer is perfect for cans and can hold a case easily, the water dispenser has volume presets and the door in door allows for even quicker access. Love the LED lights and I’m looking forward to enjoying this refrigerator for years to come.

Vincento · May 15, 2023

Love this fridge

AJ Madison · 5 out of 5 stars

So far I love everything about this refrigerator. The quick reach in door is really handy once you get used to it. We got the counter depth, so lost some cubic feet overall, but with the drawer we have more than enough space. The craft ice balls are great. It wasn’t a “must have” feature but we really like it. Also downloaded the app and it’s very easy to use.

KLS1967 · May 12, 2023

Could be the best refrigerator I’ve ever had

AJ Madison · 4 out of 5 stars

I bought this for a new house 18 months ago. The in door I’ve maker stopped working and I have had three different appliance co’s try to repair it and no one has been able to fix it

Carl Joyce · May 9, 2023

Long time to cool

AJ Madison · 4 out of 5 stars

It took 4 days to produce first ice cubes, 6 for craft ice. Everything working fine now. Love the middle drawer. Lots of room. We use it for deli items.

Jimmyb1112 · Apr 30, 2023

LG refrigerator

AJ Madison · 5 out of 5 stars

This is an excellent refrigerator made by LG. Plenty of room inside with two ice makers. Didn’t relieve it was a craft ice maker but so glad it is.

Richard100 · Apr 17, 2023

AJ Madison · 4 out of 5 stars

Overall very satisfied. Occasional ice jams in the ice maker or it would be five stars.

tonymahoney · Apr 16, 2023

Nice fridge, but some hiccups

AJ Madison · 4 out of 5 stars

I’ve had this fridge for a year or two now and the design is great. I enjoy the app integration as it has helped me with multiple warranty repairs that have been needed. My top ice machine stopped working and had to be replaced. Shortly after that, the compressor completely died and also had to be replaced. Apparently it was recalled. Regardless of the problems I’ve had and perhaps slow ice production, it’s a nice fridge!

Tylox · Apr 4, 2023

Love the extra features

AJ Madison · 5 out of 5 stars

Bought this a few months ago and absolutely love love love it! The craft ice is a fun feature. The door in door feature is a very clever and now I’m spoiled. I highly recommend LG appliances.

Linda LAL · Apr 2, 2023

LG refrigerator

AJ Madison · 5 out of 5 stars

I bought this refrigerator a month ago. I love in very much.

Ginnett Appliances · Mar 31, 2023

Almost Perfect Fridge

AJ Madison · 4 out of 5 stars

Pros: Feels like a premium product. LOVE the convertible drawer for my younger kids to have a specific place to go for snacks. I like the ice maker, accessibility to the water filter, use of space in both the doors, and ability to clean the lower drawers so easily. Cons: I cannot get this product to connect, or even be detected by LG ThinQ app. I have an LG Washer and Dryer both connected without issue. I have ongoing dialog with LG about the issue, and would bump this review to 5-stars if this issue was resolved.

FridgeForTheFam · Mar 21, 2023

New LG Fridge

AJ Madison · 5 out of 5 stars

We bought this new refrigerator because we were remodeling our kitchen. We wanted a counter depth refrigerator with 2 ice makers in stainless. It has been a great fridge for us. I love the drawer I can convert from a freezer to a refrigerator! That is such a nice option!

4loopers · Mar 17, 2023

great fridge!

AJ Madison · 5 out of 5 stars

Love this fridge, and love the drink door and craft ice cubes. We got the counter depth, knowing our son will be out of the house soon, so it wont be a problem, but it is a bit stuffed right now. Top freezer drawer is nice for a baker, who occasionally needs to freeze sheets of dough, or for parties when you need to refrigerate extra stuff. changing from freezer to fridge in the drawer is fantastic. One thing-it took the water quite a long time to taste normal, in ice cubes and water itself. We really started to get worried. But we stuck it out and are really happy with it.

Megs9905 · Mar 14, 2023

Love it!!

AJ Madison · 5 out of 5 stars

We've had it for a few months now, and we really love it. Shelving is spaced out, and the door shelves are perfect for our family. Kids really like the craft ice, as well.

MattMedic · Mar 5, 2023

Awesome Refrigerator

AJ Madison · 5 out of 5 stars

A grand product, spacious, and quiet. The surface really is fingerprint resistant. There is nothing I am extremely glad I purchased. Worth the price of admission.

Cori11 · Mar 4, 2023

Love my new frig

AJ Madison · 5 out of 5 stars

I have had the new LG Refrigerator for a couple of months and just love it. It is the most organized refrigerator I have ever had, I have room for everything.

Patti Ward · Mar 2, 2023

Value and features

AJ Madison · 5 out of 5 stars

Excellent fridge freezer well thought out design and so quiet. Love it so far

PaulE 43 · Feb 23, 2023

New Fridge

AJ Madison · 5 out of 5 stars

I moved into a new house and we needed a new refrigerator. Extremely excited with this and all of my LG products.

Hsparks12 · Feb 11, 2023

LG has leveled up our fridge game!

AJ Madison · 5 out of 5 stars

We've had it for about 1 year and it is AMAZING! Having a 4 door French with drinks drawer has changed how our family uses our fridge. The Condiment area is great because we don't have to open a sealed/main door to get Pickles, Olives, Jam, Salad Dressing. Lots of versatile shelf space/drawers and temperature is reliable. Craft Ice is a favorite and we use it everyday. The door ice is next level as well because it frees up shelf space. Our kids can access the drink drawer without opening the main fridge. All-in-all, this fridge is a great buy to go with our LG ThinQ Washer and Dryer!

MaryMcK · Jan 24, 2023

AJ Madison · 4 out of 5 stars

We have had the LG for about six months. We just an a repair man come to fix the large ice making component. We love the refrig. Great looks and quite running

Ken and sandy · Jan 21, 2023

My New LG Door in Door refrigerator

AJ Madison · 5 out of 5 stars

The week before Christmas our refrigerator “died”. We had a 10-year-old LG Door in Door and loved it, so we went shopping. After checking all current models, we found the new DOOR IN DOOR LG SMART WI-FI WITH CRAFT ICE. This model also had a new feature CONVERT DRAWER! I absolutely love it. The refrigerator has nice large vegetable / fruit drawers that comfortably hold a variety of vegetables all sizes and shapes. The shelves adjust easily, and one has a shelf that can adjust to half width, very convenient. The convert drawer may be used just for refrigeration or as a freezer. It has 3 sections with sliding separators so you may adjust easily for the items you wish to put in there. A great feature! The freezer also has two shelves. When you pull open the door the second shelf pulls out leaving both accessible spaces instantly available. The bottom shelf has the CRAFT ICE container which holds the large round ice cubes. You can easily set this to make the craft ice or use its space for smaller packages. The choice is yours!!! The water, ice, or crushed ice feature on the front door so convenient to use. The exterior Control Panel allows you allows you to control all the refrigerator/freezer temperatures; the filters, connect to Wi Fi if you wish plus more. Last but not least is the non-fingerprint finish leaving your refrigerator so beautifully clean with no smudges at all.

Betty McArthur · Jan 20, 2023

BEAUTIFUL REFRIGERATOR

AJ Madison · 4 out of 5 stars

REFRIGERATOR IS GREAT, BUT THE LOWER BALL ICE MAKER IS A JOKE, HAS NOT WORKED RIGHT FROM PRACTICALLY DAY ONE, THE TOP IN THE DOOR ICE MAKER IS FINE SO THAT IS WHAT WE USE AND DON'T USE THE OTHER ICE MAKER BECAUSE IT IS SHUT OFF

LINDA N · Jan 11, 2023

Nice Fridge

AJ Madison · 4 out of 5 stars

I bought this fridge about 2 months ago and have had good experience with it. Everything has worked well, and it retains the inside temperature very efficiently. The only gripe I have is the ice production. I had family over and during their stay, the ice maker could not keep up with us, even after activating icePlus.

nmeyerniedzwiecki · Jan 11, 2023

Everything We Wanted

AJ Madison · 5 out of 5 stars

Purchased the LG ThinQ refrigerator counter depth with craft ice and we are so glad we did. Works as described and has plenty of room for our needs. The craft ice balls are perfectly sized and cubed and crushed ice is great as well. Highly recommend.

swells5615 · Jan 5, 2023

Beautiful fridge!

AJ Madison · 5 out of 5 stars

We upgraded our appliances to black stainless about a month ago. We are long time LG people. The quality and functionality of LG appliances is amazing. This refrigerator has exceeded our expectations. The door in door feature is so handy. The interior not only is stunning it is so easy to keep clean. We are enjoying the craft ice, but wish the container was small allowing for more freezer room. We are also liking the convertible drawer it is great for butter, cheese and yogurt. Overall we would highly recommend this refrigerator.

· Jan 4, 2023

Awesome Refrigerator

AJ Madison · 5 out of 5 stars

I bought this LG French Door refrigerator to replace an old side by side refrigerator that I had. This refrigerator has some great features....the Full Convert drawer, the craft ice feature and the door in door feature. The refrigerator has excellent lighting and everything is visible when standing at the door. I am very happy with my purchase.

MaryTS · Jan 3, 2023

Great Refrigerator

AJ Madison · 5 out of 5 stars

Our family has been very pleased with our new refrigerator! We love the 2 different ice makers. I love the 3 drawers for storing food! The middle drawer can be a freezer or refrigerator option! The door handles are flexible for getting items out of the door! So far, everything is going well! This is a fancy refrigerator even with Wi-Fi options. We as a family think it’s worth the money we paid! Thanks for providing a good quality product!

LG French Doors · Dec 30, 2022

Over all. Love it, minor issues.

AJ Madison · 4 out of 5 stars

Over all I love the fridge. The design layout and space is fantastic. I did have to have the craft ice maker replaced after only a few months and I do find a slight frost in my freezer once in a while (could be a child leaving the door open). I didn’t even realize there was an issue with the craft ice maker until I got an email from my fridge itself and LG made the service call easy!!

Beth LoP · Dec 27, 2022

Awesome refrigerator

AJ Madison · 5 out of 5 stars

Live the look and all the features of our new refrigerator

Bill4242 · Dec 22, 2022

Great New Fridge

AJ Madison · 5 out of 5 stars

I ordered my KRMDC2306 in August because it has all the specs and features we were looking for. It was backordered and we received it at the beginning of December. But it was ABSOLUTELY WORTH THE WAIT!

FFRupp · Dec 20, 2022

Love the door in door

AJ Madison · 5 out of 5 stars

I bought this about a month ago and I'm so happy because I have been wanting the door in door feature. Love the craft ice also

Bev D · Dec 19, 2022

Accessibility and the middle drawer option.

AJ Madison · 4 out of 5 stars

The only MAJOR NEGATIVE is the cost of the water filter and the frequency with which it must be changed. We employ a "soft water purification service", so the additional filter cost seems excessive. What is your advice on the issue?

Who Cares 729 · Dec 16, 2022

New Product #2

AJ Madison · 4 out of 5 stars

I am enjoying my new refrigerator. I love the french doors and that you can see everything when you open the doors.

New products · Dec 16, 2022

Groovy Fridge!

AJ Madison · 5 out of 5 stars

1 month in our home and we are in love! Couple of really cool things ; The middle drawer is the bomb! Especially if you are in a wheelchair it's very easy and accessible to get what you want. It's large enough to hold all your drinks snacks from pudding cups yogurt and more! oh, Lets not forget it's plenty big for that party tray too! Front door split is amazing! Need something in a hurry? The split door allows you to grab your favorite items without opening the large door. all your faves quickly at your finger tips.The bottom freezer is plenty large enough for what ever you need to freeze! Did I mention the party ice cubes?? Totally cool! They kinda of look like big frozen snowballs I'm in love! Don't hesitate go for it! Don't hesitate to purchase this

Groovy Fridge · Dec 13, 2022

Very nice refrigerator

AJ Madison · 5 out of 5 stars

I’ve had this a couple weeks and it’s a great refrigerator.

adglss · Dec 8, 2022

Best refrigerator ever owned

AJ Madison · 5 out of 5 stars

Quiet with lot good cooling features. Very good customer service from LG

AzharSaleem · Dec 2, 2022

Love our new refrigerator!

AJ Madison · 5 out of 5 stars

After much research, we decided on the LG! Several factors went into that decision: personal recommendations, dealer service, the convertible drawer and especially the craft ice. We live in a desert area and we found that the craft ice is not only a great presentation, but the ice lasts longer than regular cubes. The convertible drawer is much handier that I expected and the way the upper doors open makes accessing the most often used items so very easy. Thanks LG for this well designed product!

JR2571 · Nov 24, 2022

We love the extra door features

AJ Madison · 5 out of 5 stars

We have grand children and the extra store contains their foods and drinks s they don’t have to open the whole refrigerator. The top drawer, which we also love, can be converted into a freezer or a number of refrigerator options holds their ice cream novelty products and easy to reach. Custom ice for the grownups for drinks and separate storage containers for fruits and vegetables.

Fmmarkun · Nov 19, 2022

AJ Madison · 5 out of 5 stars

We love the style with condiment door and ice station

WB house · Nov 13, 2022

Great features

AJ Madison · 5 out of 5 stars

I bought this about 5 months ago & all was going very well. Just this week I did have to have it serviced for a new gasket & a cracked elbow joint on the ice maker tube in back. LG service technician was very good & repaired it. I love the door in door feature for milk & items we use often. I also love the middle drawer that can be used in either freezer or refrigerator mode.. I use it for my cold cuts & cheeses - which gives me more fridge space. (I have a freezer in my garage.) Water maker & ice machine works good. My family loves the craft ice. I didn't care about craft ice when I bought it - but I am a fan of it now

Acorn59 · Nov 1, 2022

Great replacement frig

AJ Madison · 5 out of 5 stars

Bought a month ago & works perfectly. We love the craft ice balls $ the door-in-door feature is a favorite also. Fit perfectly in our space & is very quiet, except the once daily dump of the craft ice…

Suz K · Oct 31, 2022

Fridg/freezer

AJ Madison · 5 out of 5 stars

Even though I will say a few negative comments....I do love this fridg/freezer. We had a side by side previously and we are still getting used to having the freezer drawer, we don't seem to be able to fit as much in it as we did our side by side. Shelving in the fridg part takes getting used to, you can't moving them up or down much. We ended up taking a shelf out to fit certain items in. A few of the door shelves are not wide enough to put salad dressings or ketchup bottles in. All that said, we are adjusting to it and do love it more each day.

cyn27 · Oct 27, 2022

Love my new refrigerator!

AJ Madison · 5 out of 5 stars

We've on had this about a month, but everything is great so far! Hooking up the water after the kitchen remodel in Jan. I wish the freezers inner drawer would open a few more inches.

Caroline K · Oct 26, 2022

Beautiful refrigerator

AJ Madison · 5 out of 5 stars

I an so happy with my beautiful new refrigerator. The external door is so handy and I love the deli drawer, eliminates the need to actually get into the refrigerator for most of the day. Bright internal lighting and craft ice are just bonus.

Debra Weber · Oct 20, 2022

Excellent Features

AJ Madison · 5 out of 5 stars

We bought this for our new home and it is perfect. Great flexibility on shelf capacity and the craft ice machine is a bonus! Also the middle converter drawer is extremely useful

JeanmarieC · Oct 18, 2022

Love all the features

AJ Madison · 5 out of 5 stars

We bought this refrigerator for our new home and very pleased with the ease of storing food and all the cool features!

Diana MM · Oct 10, 2022

Great design

AJ Madison · 4 out of 5 stars

Great refrigerator with efficient use of space. Unfortunately the craft ice amer stopped working in less than 6 months. Good news is that it was replaced at no charge.

GWC47 · Oct 7, 2022

Overall great Refrigerator

AJ Madison · 5 out of 5 stars

Great overall. Craft Ice a bonus. And the dual pocket door convenient for quick grab items

RP2022 · Oct 3, 2022

My Best Refrigerator Ever

AJ Madison · 5 out of 5 stars

I bought this fridge about three months ago to replace one that I had fallen in love with, but had parts go buy that were not available anywhere for more than a year. Access to my kitchen from the street limits the size I can have in my house. So, I "settled" on this one, which is smaller than what I really wanted. But, it has surprised me in several ways. The right door, which is a door in a door, is REALLY convenient! The middle "snack" door let me keep whatever I want in it without having to open one of the upper doors. And the two-drawer freezer is ideal. All in all, although I was convinced that I'd never find another fridge as wonderful as the one that I gave up, this one has replaced it easily. It definitely is my BEST FRIDGE EVER!

wickedwitch2 · Sep 24, 2022

Love the fridge but…

AJ Madison · 4 out of 5 stars

So we are right at 1 year and the fridge is awesome. Previous was a side by side that nothing fit in but this one has incredible space and convenience. The ice/water in the door is great, the deli drawer is great. The not so great; the craft ice maker conked out last month and the service tech said we needed a new ice maker. Said it is a known issue where the heater that kicks on for a couple seconds to warm the ice so it will dump craps out. The tray rotates, ice balls stick, dumps water on top of the stuck ice balls which runs into the bin and freezes.

Pete20636 · Sep 24, 2022

I really like it but the Icemakers are very slow

AJ Madison · 4 out of 5 stars

I bough this product a month ago but the I r makers a very slow

· Sep 23, 2022

LG Electronics Refrigerator - LRMDC2306D

AJ Madison · 5 out of 5 stars

There are so many things we love about this fridge. The door-in-door is so practical and energy saving. The adjustability of the inside shelves is great. The extra drawer that can convert from freezer to fridge ha already come in handy several times. and that that drawer has partitions that can slide to make room for literally any size food container, including a large lasagna pan! The freezer door's upper shelf sort of limits access to the bottom drawer, BUT this is minor and the large round ice cubes make u for it 10 times over. That are a blast - so clear and I love putting just one in my wine and you can't even see it in the glass. Just cool. Very cool!

JR4625 · Sep 20, 2022

Love this refrigerator!!!

AJ Madison · 5 out of 5 stars

This LG refrigerator has updated our kitchen! (My last one was left in the house and was ALMOND!) I love how well the spaces work and my favorite thing is the drawer that can be a refrigerator or freezer! Brilliant! My husband loves the craft ice and a dinner guest wad do impressed he was talking about getting a ne refrigerator!

Texas DeeDee · Sep 12, 2022

Phenomenal refrigerator - highly recommend

AJ Madison · 5 out of 5 stars

We have had this refrigerator for a few weeks. Never thought we would get excited about a refrigerator but we are! Great features that are customizable and useful, like adjustable shelves and drawers. Center drawer can be either refrigerator or freezer. Even though it is a counter depth design, there is tons of room inside. The quick access door is convenient and very useful. The refrigerator is very quiet too. Easy clean exterior. Exterior ice and water access is easy to use, no drips either! The ice balls are a super nice feature for entertaining too. We highly recommend this refrigerator.

Patrick in CO · Sep 12, 2022

Counter Depth Refrigerator

AJ Madison · 4 out of 5 stars

I purchased an LG counter depth refrigerator a few weeks ago. Iwanter match our other LG products and keep the refrigerator from protruding out into the kitchen. Great amount of refrigerator space. An interesting sound occurs when closing the freezer door due to the seal. A cow moaning sound!

CJH Ref · Sep 12, 2022

New kid on the block

AJ Madison · 5 out of 5 stars

I'm an oldtimer. Old enough to remember that when someone in the neighborhood bought a new car, it became a community event. Everyone wanted to come over and literally kick the tires, sit inside and enjoy the "new car" smell, and marvel at the latest options like seat belts. Maybe, if they're lucky, take it for a spin. Same way with my new LG refrigerator. Everyone who comes over greets it with respective oohs and ahhs. Gives it earnest "wows" when they see the door-in-a-door, the two ice-makers (including the craft ice that's perfect for bourbon), the sleek design and wi-fi internet. No one has asked to take it for a spin, though I'm sure it would probably be able to accomplish that. So, my new LG is now my new Buick of bygone days.

emerson51 · Aug 28, 2022

This fridge might hold more than you expected

AJ Madison · 4 out of 5 stars

I bought this fridge a month ago and do like it. A few things to be aware of are 1. The shelves in the door are very small they might only hold something the size of a small mustard, soy sauce etc. very few things actually fit in the door spaces. 2. It takes more than 48 hours to get the large round ice cubes. It took my fridge 4 days then only made 3 every 3 days for a wile I had to Google how to reset the ice cube maker which fixed everything. 3. When it first arrived the installer put the water filter in and it started leaking water everywhere. The problem was that the rubber fitting around convection was broken. I called LG and they sent out a replacement which arrived two weeks later. It took the whole month after filter install to stop tasting horrible. The water in AZ is very bad tasting. All in all this is a nice fridge it doesn’t come without the need to learn quite a bit. Now it is leaking water from the ice area and I will have to call or do some research on why. It’s quite random. We are only two people using this fridge if you have a large household you will need to get a larger fridge.

Waynes chef · Aug 24, 2022

Convenient dedign

AJ Madison · 4 out of 5 stars

Love the design of the fridge. Would have given 5 stars but craft ice maker quit working after 3 months.

· Aug 22, 2022

Best Fridge Ever!!!

AJ Madison · 5 out of 5 stars

We haver had the fridge for about 60 days now, and it has continued to exceed our expectations. More room, more light, more ice!!!

MWD5150 · Aug 17, 2022

French DOOR Refrigerator

AJ Madison · 5 out of 5 stars

The refrigerator was delivered in great shape. The delivery men were excellent. We were a little concerned until we read instructions and had to wait 48 hrs for regular sized ice to start forming. Had to read directions again for craft ice, figured it out, and love the craft ice Highly recommend this refrigerator

DutchessDeeHighPeaksHike · Aug 17, 2022

Features and quiet

AJ Madison · 5 out of 5 stars

After our last unit (not a LG)that constantly ran and sounded like a running toilet. This one has the door in a door and middle drawer for the food we mostly open the refridge for. We love the death star ice cubes.

Tucker0212 · Aug 16, 2022

Good but not perfect

AJ Madison · 4 out of 5 stars

Had this for 7 months now. We generally like it a lot but it has some issues. The middle drawer will not extend fully out and service has been unable to assist via telephone and the local repair person has yet to contact us. The craft ice bin is bigger than anyone would need it to be and it tales space from the freezer. The craft ice balls are way too big, almost 2" in diameter. The smaller ice maker will stop making ice if the upper cubes get frozen together and that means emptying the bin and starting over. Perhaps if we used more daily ice this would not happen. The upper interior drawer in the freezer does not move out far enough and can get in the way of access to the lower since when you open the freezer, that tray comes out even if you do not want it to. Very quite except wen it is dropping ice. Some of the door bins re a tiny bit too shallow since they will not fit a soda/beer can. And some of them are a little short and will not fit a beer bottle, about 1/4" short.

Hamhound · Aug 11, 2022

Love the roominess of the refrigerator.

AJ Madison · 4 out of 5 stars

I love this refrigerator but the ice maker had never dropped ice like it should, just a piece every once in a while. Then I noticed the ice cream was not frozen hard but was mushy. I called LG customer service and they got a repairman out quickly and he replaced a part. I now love the freezer also.

TJ Hawkins · Aug 5, 2022

Beautiful refrigerator

AJ Madison · 5 out of 5 stars

Love it so far. Wife wanted counter depth fridge and it looks great. Perfect fit. Craft ice is a show stopper when having friends over for cocktails . Don't be alrmed if it takes a couple days before you start seeing the Craft ice. Completely normal. Will be buying other LG products in the future.

LG Fridge with craft ice · Aug 4, 2022

Great cool and keep all my food fresh

AJ Madison · 5 out of 5 stars

I brought I year a go and really like my fridge is very nicely

· Jul 26, 2022

Highlighs of our LG refrig

AJ Madison · 5 out of 5 stars

We are enjoying our LG refrig that we bought 6 months ago. We like the 3 different types of ice it can deliver. especially ice balls. Also, the 4th deli drawer is very handy for our meats and cheese. The double door on right side is handy for high use items.

syltru · Jul 25, 2022

Enjoying the 3 diff ice options

AJ Madison · 5 out of 5 stars

So happy so much space and able to organize everything so many compartments

Nohemi · Jul 7, 2022

AJ Madison · 5 out of 5 stars

We love our new LG refrigerator. The door in door design makes all items in the frig super accessible and saves a lot of time looking for stuff. It’s really easy to organize our food with the space so we’ll designed. We also like having the choice of cubed, crushed, or craft ice. The craft ice works great for glasses of juice or cocktails, with one “cube” lasting super long & keeping our drinks cold. Also like the in door, outside dispenser for water and cubed or crushed ice. It’s super convenient.

Esteban I · Jul 4, 2022

Door in Door

AJ Madison · 5 out of 5 stars

We looked for months at different four/five door refrigerators. We purchased the LG Door in Door and initially questioned the freezer space, but learned the options of this refrigerator and now love the feel and space this provides.

Conk59 · Jun 28, 2022

All the bells & whistles

AJ Madison · 5 out of 5 stars

The two drawer freezer/refrigerator is excellent for storage and organization. The ice cube dissector in the freezer is a nice plus. The door ice and water work extremely well. I think the greatest feature in the door-in-the-door. It is so handy. I am enjoying the Wi-Fi control also. We love and need the counter depth and LG is a leader,

ChapK · Jun 28, 2022

LG Four door Fridge.

AJ Madison · 5 out of 5 stars

We purchased our four door fridge for several months ago. It is very quiet running. Keeps vegetables much longer than I thought. The large freezer provides all the space we need and works great. Grand kids love the large round ice cubes. Needless to say, the wife loves it too. Happy wife, happy life.

LEL Sr · Jun 27, 2022

LG appliances for my new home

AJ Madison · 4 out of 5 stars

I bought all LG products for my new home to include gas cooktop, refrigerator, dishwasher and miicrowave/oven stack combo. I am impressed with the look and styling as well as the black stainless look. I have not had any issue with these applicances except my recent issue with my craft ice maker (round ice balls) it froze up and wouldnt dump the ice anymore. LG quickly got a service company and they set up a technician to come out and repair. whole process took about 6 days. I am a satisfied LG customer!

TMorr · Jun 23, 2022

So Far GREAT

AJ Madison · 5 out of 5 stars

It is a lovely appliance. I like the door in door feature. The fold away shelf is also a nice feature for tall bottles. It cleans up beautifully, and has literally no finger prints. The door pockets are not very deep but that is probably because mine is counter depth. I love the square ice cubes and it make plenty of ice for a family of 2. The craft ice is nice. Three of those in a yeti cup will last 3 days. They are about 1.5" round cubes. When the bin is empty of ice it is a little loud when it dumps, other than that you would not know it is running. Very Very Quite. Of course my favorite feature is the middle drawer that has it's own temperature setting. It can go from not too cold to a freezer in less than an hour. This model is quite expensive but most are that are full of features like this one.

SusanGnGeorgia · Jun 21, 2022

Great mostly

AJ Madison · 4 out of 5 stars

I love the different storage areas. I think the depth of the refrigerator could be improved by making the back area flat instead of at an angle. I really limits storage capabilities. Overall I am very pleased with this refrigerator.

Gale67 · Jun 21, 2022

Great features

AJ Madison · 5 out of 5 stars

We bought this refrigerator to replace our 15-year old KitchenAid side-by-side that had just failed. We were hesitant to go with the French Door model but our daughter has one from LG and she loves it so we took the plunge. We were pleasantly surprised that this model has more usable storage space than our KitchenAid and it is so much easier to get to the things we use everyday with the door-in-door feature. We also love the craft ice feature and so far have not had the problems with the ice maker that I see reported in other reviews (our daughter turned her craft ice off because of problems). It took several tries to get the ThinQ wifi connected but once I did I began to get communication from the refrigerator. The first reported that all was working fine on initial installation! First time I've had a refrigerator talk to me! All in all, we are very happy with this new refrigerator.

alanjan · Jun 18, 2022

Love our fridge so far!

AJ Madison · 4 out of 5 stars

We love the organization of this fridge. Wish we could have fit the standard, but the counter depth is still nice as the back doesn't jutt out like our old one, so we can fit pans of lasagna or other square items nicely. Also love the separate door when the kids need to grab milk, they aren't letting out all the cold air. The flex drawer is so nice and we use a good portion of it for nice cold sodas and sparkling water! We did experience an issue where the craft ice stopped working, but putting in a request for repair was simple and a replacement was installed today. Fingers crossed!

nmae · Jun 17, 2022

Great ice maker that makes balls of Ice

AJ Madison · 4 out of 5 stars

Had no choice..I had to match other appliances which are dark stainless

French Door within door · Jun 16, 2022

AJ Madison · 5 out of 5 stars

So happy with this refrigerator! The app keeps me notified on when to change filters. We did experience a needed repair…which the app also notified on…and experienced great customer service!

Cheryl T · Jun 15, 2022

Very functional and good looking

AJ Madison · 5 out of 5 stars

Love the counter depth fridge in my new home. Craft ice maker is fun, I use the middle “multi drawer” as a deli drawer, and the quick access to often-used items thru the convenience door helps conserve the fridge temp. Not able to link to WI-FI functionality but not something I’d use.

Tina48 · Jun 7, 2022

Sturdy

AJ Madison · 5 out of 5 stars

Love the fridge. Sturdy and stylish. Easy to use. Love all teh features

Gomeztan · May 28, 2022

Superior Performance

AJ Madison · 5 out of 5 stars

Impressed with this refrigerator. It keeps fruit and vegetables fresher than our previous unit. People are impressed with the design - extra drawer - and love the ice!!

Joeb1114 · May 17, 2022

Awesome!

AJ Madison · 5 out of 5 stars

Live, live live this refrigerator! We replaced our old(2yrs old) loud refrigerator with this LG and we couldn't be happier! LG does not disappoint!

Tlk12 · May 12, 2022

Great features

AJ Madison · 5 out of 5 stars

We bought our refrigerator for the countertop feature more importantly. We also knew we wanted drawer freezer and ice maker. It came with a craft ice maker not knowing if we would really use it, but now having used it, we absolutely love this feature. We get compliments on the looks of it often.

Awpa23 · May 7, 2022

Great features but skeptical

AJ Madison · 3 out of 5 stars

Love the craft ice and door for quick drab items. However this model seems to have a compressor issue .. mine went bad causing all the ice meltingonto the floor and food spoilage. Compressor was replaced. Another item that i dont like is the temperature indicator shows the selected temperature but not the actual temp inside... so didn’t realize the fridge was not cooling until i noticed the puddle of water and then the error code came up. Hoping this thing lasts 🙏 now that its fixed.

Susegad14 · Sep 30, 2023

Faulty craft ice maker

AJ Madison · 3 out of 5 stars

The Craft Ice Maker has had to be replaced twice under warranty. If the second unit does not have a corrected design, causing it to fail again when it is no longer under warranty, I will have to remove it and go without a major feature that led me to buy the refrigerator.

Mike N 2334 · Jun 18, 2026

Too complex for its own good

AJ Madison · 3 out of 5 stars

Purchased this LG for the craft ice and full flex freezer / refrigerator drawer. Unfortunately after 24 hours it started beeping as though the door was open, it wasn’t. The service team couldn’t come for a few days - thought I was going to go insane from the beeping. Then the ice started melting. Turned out there was a faulty electrical board in the door which was telling the fridge the door was open , even though it wasn’t. So much for a smart fridge 🫤

CIGFL12 · Sep 22, 2024

Not enough Ice

AJ Madison · 3 out of 5 stars

Bought it about a month ago. We have 3 kids and the ice maker is so small it cant keep up. its pathetic. "Craft Ice" sounds great in the freezer, but it makes either 3, or 6 ice cubes, A DAY. Our previous Frigidaire Gallery had no problem keeping up in the door, and in freezer. This model is substantially smaller that most, so much wasted space in it.

reculveriii · Aug 12, 2024

AJ Madison · 3 out of 5 stars

For the price it’s way too small and within a year we have had problems with the fan, kept getting FFE error and it took 2 1/2 weeks to get someone out to fix it. The service man was excellent but not impressed with the fridge, we did like the big ice balls but it took almost 3 weeks after we got it for that to start working.

Sa17 · Jun 17, 2024

Love it- EXCEPT the quality of the craft ice maker

AJ Madison · 3 out of 5 stars

I love so many features of this refrigerator, but the craft ice maker has malfunctioned multiple times in the past 3 years. This time, a plastic piece broke off and we have to replace the entire thing. Can someone at LG please tell me the model number for the craft ice maker and where I can purchase a replacement? I'm hoping the design has been updated to make it more reliable, but after reading the comments online, I won't get my hopes up. :(

Bobby in Plano · Jun 16, 2024

Not totally Happy

AJ Madison · 3 out of 5 stars

I bought the appliances because of the LG reputation and I wanted the craft ice maker. However I have had multiple issues with the craft ice maker freezing up. Not discharging the ice or discharging the ice not frozen. In fact the ice maker broke and I am having it replaced.

Ronniep35 · Mar 4, 2024

Great fridge, ok ice makers

AJ Madison · 3 out of 5 stars

I really love the space of the fridge and drawer. For a counter depth fridge, it’s very spacious. Now, the ice makers are not the greatest. The top ice maker needs to be adjusted quite often so all of the ice doesn’t get stuck together. The craft ice maker worked well for a few months, then started making a LOUD knocking sound, and stopped producing ice. Awaiting LG service appointment…

Ajroth · Feb 6, 2024

French door refrigerator

AJ Madison · 3 out of 5 stars

I I bought this about a month ago, the side shelf’s are to small, some product bottles don’t fit in them and not many can fit for ones that do. Freezer doesn’t fix much and the handle fell off first week.

Cust 1234 · Jan 21, 2024

Very functional

AJ Madison · 3 out of 5 stars

Worked great for 10 months until the ice maker stopped working. I contacted LG and they sent out a local repairman who replaced a fan panel. Other than that it’s a very functional unit.

AKfish · Jan 17, 2024

Disappointed

AJ Madison · 3 out of 5 stars

Love the refrigerator Except for the ice and water. We ran several gallons of water through it and still can’t drink it because it tastes like plastic. Seems to be the plastic lines in the refrigerator.

Beverly K · Nov 17, 2023

Fridge

AJ Madison · 3 out of 5 stars

It's ok. The shelves are not able to be split and moved, the shelves on door are extremely narrow and we were under the impression that I could get cubes instead of the craft "balls" ice, in bottom ice maker. Found out, not true, cubes in top only. The craft ice takes all day for 6 the size of golf balls!

Abknee2010 · Nov 6, 2023

Crappy

AJ Madison · 3 out of 5 stars

Not happy with the bottom ice maker. Wanted cubes and was willing to buy new icemaker. It takes a whole day to make 6 "balls" of ice. We were under the impression that we could have cubes instead.

Abknee · Nov 1, 2023

Craft ice not that important

AJ Madison · 3 out of 5 stars

Included with our new build. Doors rattle , ice maker gets clogged. Adjusting between freezer & fridge drawers not practice as fridge interior in rather small

Suzi1 · Oct 24, 2023

Beautiful style, needs more reliability on ice

AJ Madison · 3 out of 5 stars

We have had the refrigerator for approximately one year. We really enjoyed the options and the style. Call me negative has been the craft ice dispenser stopped working and had to be replaced.

land3ks · Oct 22, 2023

Code

AJ Madison · 3 out of 5 stars

Purchased in January, keeping getting code that fan is frozen up, it’s not, chatted with LG and they decided to set up a technician to come out. On the day the appointment was scheduled nobody showed up only to find out they cancelled without notification, unfortunately there is nobody to talk to, it’s all automated, have another appointment scheduled fot 9/21/23, we will see

S Clav · Aug 31, 2023

Pros and Cons on the LG French door refrigerator

AJ Madison · 3 out of 5 stars

We purchased the refrigerator little over a year ago. Aside from the Craft Ice maker, the refrigerator is great. Truly like the door within door feature. Also the fingerprint resistant stainless steel exterior is great. Now for the disappointing aspect of the refrigerator; which is the Craft Ice maker. We are now on the fourth replacements. Not sure why LG hasn’t figured out the problem and initiated the appropriate fix. However I am pleased that LG has accepted responsibility for this problem and extended the warranty to 3 years on the Craft Ice maker.

MPbcrse · Aug 30, 2023

Almost the best refrigerator I’ve ever had

AJ Madison · 3 out of 5 stars

I have owned this refrigerator since 2/22. Love the features the half door, and the look. Unfortunately we have had major issues with the craft ice maker. The original one stopped working in January of this year and the one I bought to replace it ( from the store we purchased ALL of our LG appliances from ) just died on us. Hopefully we can get this issue resolved. Honestly love this fridge.

Jimmillhouse1701 · Jul 6, 2023

Had to replace Ice maker within 6 months!

AJ Madison · 3 out of 5 stars

Bought this refrigerator because of it being counter depth and having both door and craft ice makers. The ice makers are great when they are working - but we have already had to replace the door ice maker (3 weeks without ice!) and have had issues with the craft ice maker where it just stops making ice and needs to be reset. This is the second LG refrigerator that we have had to replace the ice maker within the first year - we expected better quality from LG.

Hank S · Jun 1, 2023

Poor operation

AJ Madison · 3 out of 5 stars

I bought this refrigerator almost 3years ago and first problem stop working. First no ice and keep items cold .Repair technician came out twice to resolve the issues

· May 18, 2023

Issues

AJ Madison · 3 out of 5 stars

While a nice looking product, we’ve already encountered issues with this refrigerator. The craft ice maker didn’t last a year before it froze up, stopped working completely, and is requiring repair. The regular ice maker often freezes up, requiring us to chip it out and dump clumps of ice in the sink.

StanBradberry · May 15, 2023

Good refrigerator but 2 negatives

AJ Madison · 3 out of 5 stars

Love this refrigerator. Convenient, flexible accessible. Unfortunately, 2 negatives: 1) Craft ice maker stopped working after 3 months and still trying to get it to work. Software update did not fix it so likely i have to thaw the entire freezer to get it working again. 2) The door device to fill the space between the two french doors is very sensitive and does not always close when the doors close.

Mark4Now · Apr 22, 2023

Ice maker in freezer keeps breaking

AJ Madison · 3 out of 5 stars

I bought this fridge about 10 months ago and the ice maker in the freezer has broken twice. The ice maker makes a loud knocking sound sound when it’s about to drop.

Omabus · Oct 1, 2022

Almost

AJ Madison · 3 out of 5 stars

Generally great but the freezer ice maker died and needed to be replaced after just 15 months.

Vicminn · Sep 10, 2022

Like the fridge, hate the freezer

AJ Madison · 3 out of 5 stars

I bought this refrigerator because I wanted a counter depth appliance. I like the fact that I can reach everything in the back of the shelves, food isn't getting lost. However, I hate the freezer. The craft ice is a waste of space, the drawers don't open all the way and it's hard to put food in and take out of the freezer. I have disabled the craft ice to allow for storage, but, the ice maker is in the way of storage.

Marlene2571 · Sep 7, 2022

Very nice fridge

AJ Madison · 3 out of 5 stars

I bought this about six months ago and the ice balls keep freezing I’ve called and they told me to reset it every time I reset it I see water in the tray and then I turn it back on and it still freezes not happy with that portion

LG two door · Jun 21, 2022

Planned obsolescence

AJ Madison · 1 out of 5 stars

Broke after 2 years. Piece of junk/ also the craft ice makers are problematic

Jeremy360360 · Dec 31, 2024

Buyer Beware

AJ Madison · 1 out of 5 stars

I bought the LG fridge with craft ice. I have had continuous issues with no help from LG.

ChrisB2 · Oct 10, 2024

Nice until you need something

AJ Madison · 2 out of 5 stars

I love this thing when it works. Seems we are on an annual plan to get a new compressor. Just wish it didn’t take months to get this to happen.

Capt1101 · Aug 29, 2024

Broke after less than two years

AJ Madison · 1 out of 5 stars

My craft ice maker broke right after a year. It’s apparently a problem with the control board and very common issue.

Franco T · Jun 5, 2022

Compressor failed twice in 4 years

AJ Madison · 1 out of 5 stars

Purchased my fridge on 2021 for my new house and compresor failed 20 months after and was covered by warranty. Now 2 years later and compressor and coil failed again, poor quality of components.

Poor quality compressors · Apr 19, 2026

Short life-span without customer support

Amazon · 1 out of 5 stars

I had ice maker issues after a year. In the next year I began to have fan issues. LG offers ***one*** year parts and labor, so please be aware that when your fridge starts failing in the first few years of use, LG will do nothing for you except suggest some local repair people.

onemomsopinion · May 13, 2025

Will never buy

AJ Madison · 2 out of 5 stars

We live in AZ for context. The icemaker is inconsistent. There are weeks where it will make ice and then suddenly it stops. the freezer will often not cool and the items will thaw. Ran the thinq app and it says no problem detected...not sure what we are supposed to do to make it cool again.

az2025 · Apr 11, 2025

Beautiful but low quality

AJ Madison · 2 out of 5 stars

The fridge itself is beautiful and functional. Although, it's quality is not good. We have replaced the craft ice machine twice and I just got done replacing the condensing fan motor.

Mcast2008 · Jan 13, 2025

No instruction but here’s the parts

AJ Madison · 2 out of 5 stars

Fix it yourself buddy! Oh, and without any instructions.

Neil 818 · Jan 12, 2025

Horrible workmanship

AJ Madison · 1 out of 5 stars

I purchased this back in 2020 and since purchasing it I have had 10 repair come out and fix it. I have learned that every 6 months the fan will freeze over therefore causing an error on the fridge and causing the fridge not to freeze or get cold

TeeM0n3y · Dec 29, 2024

Poor Quality

AJ Madison · 1 out of 5 stars

We purchased this refrigerator mid October 2024 and have issue after issue. A tech has been to our house four times to work on our LG refrigerator having to replace the doors, ice maker, electronic boards, etc. Would not recommend LG for their poor quality control and product performance.

Primeau · Dec 24, 2024

Junk

AJ Madison · 1 out of 5 stars

The fridge broke one month out of 1st year warranty. LG charged me for parts without a written estimate.

NCSKIP79 · Dec 11, 2024

What’s going on

AJ Madison · 1 out of 5 stars

This refrigerator has beeped from day one.sayingdoirs aren’t shut they are. Come find out the magnet sensor is not lined up. Ice maker doesn’t work the whole thing has now quit. Repairmen can’t figure out what’s wrong with. We have been without a refrigerator since the Friday before Thanksgiving. Repair will be here 12/18

Seedygabriel · Dec 11, 2024

Poor results again

AJ Madison · 1 out of 5 stars

After owning the fridge for 1 1/2 years the error message IF started displaying on panel. This is our second and probably last LG fridge. The very same issue happened with our last one. Thank goodness i bought a protection plan for this piece of junk. Right now we cannot use our water or ice dispenser and waiting on a technician to repair it.

· Dec 5, 2024

Didn't even last a year before it broke.

AJ Madison · 1 out of 5 stars

Bought this fridge less than a year ago and already had problems. The water wouldn't dispense and neither of the ice makers (cubed & craft) were working. Took over 3 weeks from the first phone call until it was repaired. The water and main ice maker work. But still no craft ice. What a disappointment.

Jerrad8541 · Aug 11, 2024

Do your research!

AJ Madison · 1 out of 5 stars

Worst LG refrigerator I’ve ever owned. The freezer compressor has been replaced twice already in three years. My last LG refrigerator worked great for 10 years.

Unhappy Guy24 · Jul 23, 2024

Fridge is missing some easy obvious features.

AJ Madison · 2 out of 5 stars

Not super happy with this fridge. 1)The spacing of the shelves in this fridge is awkward. either the shelves are so close together that a carton of eggs does not fit in between upper and lower they are spaced in such a way as a gallon of milk does not fit on the shelves. More options for shelf spacing would be a great improveent. 2)Our craft ice maker stopped working (LG did send parts at no charge to fix). 3)And we have trouble with the ice in the door jamming up frequently. 3)The door ice cubes are fairly small and melt quickly in glasses, whole cubes are almost the same as crushed cubes out of our old fridge ice maker. We do like the easy access door.

Ace Roehrborn · Jul 14, 2024

Avoid getting an ice maker

AJ Madison · 2 out of 5 stars

This is our second LG refrigerator. We like the size and features, but the ice makers are the worst. We replaced our 8 year old LG refrigerator because the ice maker stopped working. It was repaired but months later it stopped again and we were told we needed a compressor. Decided to get a new one a little small and perfect with the extra middle drawer, BUT just shy of a year and the ice makers stopped working. Having to have it repaired ALREADY.

Sue107 · Jun 25, 2024

Nice but already have a malfunction

AJ Madison · 2 out of 5 stars

I like the refrigerator but we are already experiencing a fan malfunction. Since the malfunction was not impacting the temperatures, repairman would not come out for 3 weeks. We will see what the issue tomorrow.

JujuInSC · Mar 2, 2024

AJ Madison · 2 out of 5 stars

My fridge is the best configuration I've ever had. I love the drawers. However er after 3years the compressor failed. Although it was covered y warranty after that it would not make ice. Three visits from the repairman later it now works again. I thought LG was made better than that

· Jan 11, 2024

Continuous problems

AJ Madison · 2 out of 5 stars

My refrigerator has had to have 2 top ice makers replaced and one craft maker replaced The door flap also had to be replaced. I am very disappointed that this refrigerator has had so many problems in 7 months

Val Frentz · Dec 17, 2023

Disappointed in temperature control.

AJ Madison · 2 out of 5 stars

Really disappointed. I was hoping to get a great fridge after doing a lot of reviews, but it has been a huge disappointment. It has really poor temperature control, and the compressor noise is awful. I had a tech come out already but he acted like it was fine. It's not fine... I have my thermostat set to 35 F but the inside regularly gets up to 43 F as verified by calibrated and buffered thermometers. The layout, look, ice maker etc. are all great though. if the temp control and compressor noise weren't bad this would be a 5/5.

adamggg · Dec 7, 2023

Horrible product

AJ Madison · 1 out of 5 stars

Horrible refrigerator stopped working after 2 months

Dissappointed Customer · Nov 18, 2023

Not reliable.

AJ Madison · 2 out of 5 stars

Bought this roughly 8-9 months ago and ice maker went out, as well as replacing condenser. Loss of food, water over wood floor.

Bolson8687 · Oct 25, 2023

Cooling failed 24 days after compressor replaced

AJ Madison · 1 out of 5 stars

This refrigerator came with the house I purchased recently. The production date is January 2021. The cooling had been failing. I requested LG repair and they replaced the compressor. It worked great for 24 days. Then cooling failed again.

LRMDC2306S owner · Oct 4, 2023

Great fridge with minor fixable issue

AJ Madison · 2 out of 5 stars

I have had this for 3 months and very happy it’s 90% of it. Have been having problems with the ice maker freezing up.

SandiF · Aug 21, 2023

Not working great features

AJ Madison · 1 out of 5 stars

Happy with it for 7 months until it stopped working and then is has been a nightmare working with LG

LJry · Aug 21, 2023

6 month failure

AJ Madison · 1 out of 5 stars

Delivered in December of 22. July of 23 non-repairable and no help from LG to help resolve this issue. Loved it until it didn't work -

ljwhynot · Aug 14, 2023

Poor ice maker

AJ Madison · 2 out of 5 stars

I bought this refrigerator 4 month ago and the lower craft ice maker already had to be replace and the one on the door runs out of ice quickly.

Jorge Batista · Aug 6, 2023

Craft Ice Maker

AJ Madison · 2 out of 5 stars

The LG refrigerator is great with exception of the Craft Ice Maker. We purchased the refrigerator little over a year ago. At first we were excited about the Craft Ice. Loved the ice balls in that they last a lot longer than regular ice. However within a few months the Craft Ice maker quit working. LG was prompt in replacing the ice maker, under warranty, however we are now on number three, which has quit working. Being the refrigerator is now over a year old and out of warranty, I wasn’t looking forward to an expensive replacement cost. To my surprise when I called LG for a replacement ice maker, the representative said LG has extended the warranty on the Craft Ice maker. I appreciate a company that recognizes they have a problem with their product and doesn’t leave the customer high and dry. Hopefully they can fix the issue with the Craft Ice maker because LG makes great products. I would not want this one issue to tarnish their reputation.

MPbcrse · Jul 31, 2023

Love the features but not the compressor...

AJ Madison · 2 out of 5 stars

We bought this refrigerator almost three years ago. Love the features and the performance. Until just three months shy of its third year in our home when the compressor died. Fortunately, we didn't lose any food thanks to our 'beverage' garage fridge, and some coolers, but we did buy a good bit of ice for the two weeks it took for a certified LG technician to come to our home an replace the offending compressor. LG is standing by its 5 and 10 year warranties so no charge for this repair. We have discovered that LG had some issues with compressors in the past, but that the replacement ones are much better than the original equipment. Time will tell...

Chuck and Mary Archer · Jul 31, 2023

Reliability

AJ Madison · 2 out of 5 stars

Not happy with refrigerator. Has needed service three times already. .

Sanga · Jul 29, 2023

Looks great Ice machine not so much

AJ Madison · 2 out of 5 stars

Within first year both the door ice machine and custom ice machine both broke and stopped making ice.

Cz Lo · Jul 27, 2023

Craft icemaker quit working

AJ Madison · 1 out of 5 stars

The main reason we selected this refrigerator was the craft ice. Now after a few months, it just quit working. We requested service almost 2 weeks ago and have not heard a word. We requested service again today. We read a lot of complaints about this on the Internet.

Johnny 24 · Jun 6, 2023

Bad design

AJ Madison · 2 out of 5 stars

The upper ice maker is way too small. The craft ice maker is constantly messing up. It hasn’t worked right since I bought the refrigerator.

LG craft ice maker fridge · Jun 1, 2023

terrible

AJ Madison · 2 out of 5 stars

I had to replace the whole icemaker at 1yr, so no warranty. Thankfully I had the money to do it. I have never had a refrigerator have problems in 1 year!

LaF16 · Apr 16, 2023

Craft ice maker

AJ Madison · 2 out of 5 stars

This is the second craft I’ve maker I head to have replaced I don’t know why they keep going bad

LG craft ice maker · Apr 15, 2023

Pretty But Needs Work - Not Recommended

AJ Madison · 2 out of 5 stars

Like the look of the refrigerator and the convertible drawer. But - we've had the LRMDC2306D for less than 3 years and it's had the craft ice maker replaced 4 times. Thankfully I purchased the extended warranty - something I do not normally do. Other issues: the other ice maker binds at the corners where the ice drops into the bucket necessitating opening the doo weekly to dislodge. I'm sure that the plastic locking arm is not designed to be opened this often so will eventually break. I just hope it does before the warranty expires. It also buzzes loudly at times.

RLYU · Mar 14, 2023

Great refrigerator came damaged now the fun begins

AJ Madison · 2 out of 5 stars

Received this frig early Feb ten minutes in the house and noticed scratches on both front doors. Store said LG problem,LG conversation has taken days of my time and even when LG has been in the house to verify no resolution-shameful incompetence

Scooter Mills · Mar 11, 2023

Cooling Issues

AJ Madison · 2 out of 5 stars

Temperature is set to 34 degrees but actual temperature is 39 degrees and drops down to low 40 degrees when the door is opened. Disappointed!

Joe Longo · Dec 16, 2022

Ice maker still does not work

AJ Madison · 2 out of 5 stars

LG repair person was scheduled to com today, has not shown up or called

Wanda Bye · Dec 12, 2022

Small, irritating problems.

AJ Madison · 2 out of 5 stars

We've had this unit for just over a year and continue to have small irritating problems. The overlap flap between the french doors needs continuous adjustment or it doesn't close. This leaves a gap so the door is actually open at that point. If we don't notice it, the refrigerator just runs and runs to keep the temp. Now the water filter will not stay in place due to a misalignment of the socket. Others have also had this same problem so apparently it is a design flaw.

EJ77 · Nov 29, 2022

Ok, refrigerator

AJ Madison · 2 out of 5 stars

The shelves in the fridge are to close together for taller bottles and fridge items were forced to lay alot of stuff down, both ice makers broke waiting 2 months of owning the refrigerator, the freezer drawer does not open far enough to get items in and out easily, the best part about this is the separate external drawer,

Robert69 · Nov 17, 2022

Nice looking refrigerator.

AJ Madison · 2 out of 5 stars

I bought this refrigerator along with an LG washer and dryer as part of furnishing my new home. The appliance looks great and the advertised stainless steel finish does nor show fingerprints. It says clean and smudge free. The issue I have and have had since I bought it is the fact that it stops making ice all the time. I end up having to buy bags of ice any time I plan on having more than just the immediate family over. I use the button for extra ice but it doesn't help. It's like the ice maker freezes up and won't release the cubes.

CharlesE · Nov 2, 2022

Bad Refrigerator

AJ Madison · 1 out of 5 stars

I had my refrigerator for a year and a half and the compressor when out. It took 9days and calling every day to finally get it fixed. I lost everything in it. My LG life is not good.

· Oct 24, 2022

Not happy with refrigerator or the service

AJ Madison · 1 out of 5 stars

I purchased the refrigerator a year ago. The ice machine distributes very little ice. It does not produce enough ice and takes forever to create new ice.

· Oct 17, 2022

Not a good experience with LG

AJ Madison · 1 out of 5 stars

I bought my LG fridge couple of months ago and already need to change ice maker.

Des Raj · Oct 15, 2022

Craft Ice stops working

AJ Madison · 2 out of 5 stars

Based on our 100% love for the LG washer and dryer we own, we bought this LG with high expectations. But the craft ice maker breaks after a time when ice refuses to drop from the tray and makes loud bangs attempting to eject them. We're having the ice unit replaced, but based on many other reviews, it's a defective design and will break again. Total shame because we love everything else about this fridge. Great design that is very flexible. We love the drawer that can refrigerate or freeze. We love the inner\outer door where common items can be grabbed without opening the whole door. We love the looks too.

· Oct 10, 2022

Worst Fridge ever..........Guessing it's a Lemon

AJ Madison · 1 out of 5 stars

Since I purchased this fridge in Nov 2020, I have had 11 service calls. LG refuses to refund or replace this fridge--How is this even possible??????????? I have had to throw out food from both the fridge and freezer 3 times...NO COMPENSATION---again...How is that possible????

Unhappy in Vancouver WA · Sep 14, 2022

Don’t buy this fridge

AJ Madison · 1 out of 5 stars

3 compressors in 15 months. Don’t buy! Got my money back was only positive.

Samusm42 · Jun 18, 2022

Craft ice maker doesn’t work

AJ Madison · 2 out of 5 stars

We started using our new refrigerator last December. Since then it has froze up three times. We’ve called, troubleshooted and defrosted entire unit. Starting to feel like we got a lemon.

Rene C · Jun 8, 2022

no ice top & bottom Not working

AJ Madison · 1 out of 5 stars

my refg does not make ice top or bottom need help to fix or replace this

normanjg · Jun 8, 2022

Nice looking fridge.

AJ Madison · 2 out of 5 stars

The craft ice maker is loud will wake you up sounds like someone is braking into your house . Don’t buy this unit . My friend has the same problem.

Gbob · May 28, 2022