Customer reviews for FIN-0000703

AJ Madison · 5 out of 5 stars

I replace my old icemaker with this new whirlpool icemaker fit perfect easy install had ice in 30 minutes

Nick 72 · Oct 8, 2025

Functionality and style

AJ Madison · 4 out of 5 stars

We searched for the right bar fridge for our new addition. We were looking for flexibility for storing wine as well as other beverages. This product was just the right fit! It offers functionality with style. The adjustable wooden shelves are perfect! So far, the operation is quiet and as promised.

CSBor · Mar 26, 2024

Makes lots of ice

AJ Madison · 4 out of 5 stars

I love this ice maker. It does make a lot of noise when dumping the ice.

Ice maker · Apr 4, 2023

Love it So Far!

AJ Madison · 5 out of 5 stars

We had this installed a couple of weeks ago and we are very happy with it so far. It is so nice to have ice always ready and also to have enough ice to fill up a cooler if needed. Our ice maker in our Kitchen Aid Refrigerator just couldn't produce enough ice and we were always having problems with it so we decided to try this and so far so good!

Rizzy · Oct 21, 2022

Unbelievable

AJ Madison · 5 out of 5 stars

I bought this month ago for our bar !!!!! Make sure you get the one with pump.

Jim bob · Mar 2, 2022

15” Ice Machine

AJ Madison · 5 out of 5 stars

We love our ice machine. We’ve had one in every house we’ve owned for the last 30+ yrs

NhraDave · Oct 13, 2025

Great ice maker. Perfect bar ice.

AJ Madison · 5 out of 5 stars

Third one I’ve had in 24 years and it is the best.

Raybird · Sep 5, 2025

Exceptional Freestanding Icemaker

AJ Madison · 5 out of 5 stars

This icemaker is the best. It makes ice very quickly and the quality is so good (clear ice squares). This is the second icemaker we have purchased. Very reliable.

Nancy Kay · Aug 7, 2025

Solid purchase that works great

AJ Madison · 5 out of 5 stars

We have had this for about a month and it has been great. We use a lot of ice and our previous ice machine finally died after 11 years. We resorted to buying ice at the gas station weekly, breaking it up and putting it in ziplock bags while waiting to get this new one delivered. It’s working great and we are so happy we have it.

Clr52 · May 9, 2025

AJ Madison · 4 out of 5 stars

Although I bought a month ago it was just installed yesterday, March 2nd. It has made ice ok, however there has been a strange smell coming from it. Today, second day, is not as bad, but still there. I'm not sure what the smell could be. Maybe it's because its new and worked for 24 hours trying to fill the bin. This is the third ice maker we have put in over the last 18 years. We never had this issue before. The other 2 were Kitchen Aid, but this Whirlpool is identical to the other two.

Larry · Apr 3, 2025

Great and dependable ice maker

AJ Madison · 5 out of 5 stars

It's a great machine! This isn't my first Whirlpool ice maker. I liked the quality and ice production so much that I ordered this new one for my renovated kitchen. I didn't want to take a chance by ordering a different brand and being disappointed.

AmyBB · Mar 10, 2025

AJ Madison · 4 out of 5 stars

Bought this a couple of months ago to replace my older Whirlpool icemaker. Makes ice very well and quantity of ice is excellent. Machine is noisy when filling water. Louder than my older machine. Otherwise very satisfied.

Cole65 · Dec 1, 2024

Very pleased

AJ Madison · 5 out of 5 stars

I purchased this 2 weeks ago after my GE Monogram quit after 12 years & im very pleased with the quietness and clear ice it makes. My previous ice maker did not have a filter like this one & I feel so much better about having this addition in assuring clean ice.

Lala718 · Oct 3, 2024

AJ Madison · 5 out of 5 stars

It is terrific, no issues at all, highly recommend

EdSl · Aug 5, 2024

Had one just like it

AJ Madison · 4 out of 5 stars

I bought this a few weeks ago and only set it up yesterday so let's see how it performs.

Galveston House · Jul 26, 2024

Pleased With Purchase So Far

AJ Madison · 5 out of 5 stars

We have only had the icemaker a couple weeks. It makes some noise but produces good amount of ice. they guys that delivered and installed it were fantastic and should be recognized please. They went above and beyond, were patient, and friendly, and just did an overall great job. The only problem-The color should not just say stainless. It was hard for me to see online that the handle, sides and inside were black.

· May 8, 2024

Great Ice Maker

AJ Madison · 5 out of 5 stars

Love our new ice maker, wish it came with a water filter!

Ed at the beach · Feb 28, 2024

Great compact Item

AJ Madison · 5 out of 5 stars

Product is great. Nice fit under our countertop in the office.

Jen579 · Feb 21, 2024

Thermistor location fixed vs variable

AJ Madison · 4 out of 5 stars

I recently purchased the Whirlpool 15” ice-maker to replace the GE Monogram 15” ice-maker I’ve had for 12 years. They are very similar in design, but one thing Whirlpool could change is to allow for adjustments (lowering & raising) the thermistor to control how full the ice bin fills with ice. Whirlpool fixes the thermistor in the high position so the machine is always filling to max capacity, which isn’t needed most of the time; just when entertaining. GE Monogram’s thermistor is adjustable.

RCDJ · Feb 5, 2024

good ice

AJ Madison · 5 out of 5 stars

it's nice knowing you have ice whenever you want it. this icemaker is doing agood job and is relatively quite, but does make some small noise but they explain what each noise is doing. i would buy this icemaker again

pop1 · Jan 15, 2024

Small but mighty ice maker

AJ Madison · 5 out of 5 stars

A rather expensive purchase for a small ice maker but feeling like it’s going to be worth it. I fill up my golf cart coolers every other day and also use the ice for cocktails because the ice is just better than the ice in my fridge/freezer.

Keith’s Koctails · Jan 6, 2024

Noisy

AJ Madison · 5 out of 5 stars

So far so good. Noisy as advertised and had to research whether it should be kept on all the time as the ice does melt and it will just keep making it. Seems not to have a shut off mechanism.

Dogpa · Jan 6, 2024

Quiet

AJ Madison · 5 out of 5 stars

Much more quiet than last ice machine by Kitchenaid Quick to fill with ice.

DocG · Jan 6, 2024

Great ice maker

AJ Madison · 4 out of 5 stars

Bought this to replace our old kitchen aid undercounter ice maker which is discontinued, and it is basically exactly the same, which I’m really happy about. I love the new features, like built in water filter slot and the cheerful sounds it makes when turning it on. I withheld a star because the whirlpool logo on the front isn’t perfectly straight. It’s a little sideways and looks goofy, and I would return it for a perfect one if it wasn’t such a hassle. For something this expensive, I would expect everything to be dialed in. :/

TRAVISP · Dec 3, 2023

AJ Madison · 5 out of 5 stars

We were without an Icemaker for 4 months. This Icemaker is wonderful and makes ice quickly.

Cliff4 · Nov 14, 2023

Awesome icemaker

AJ Madison · 5 out of 5 stars

Received the icemaker one wk ago & price direct from Whirlpool included delivery + installation. Makes an abundance of nice clear ice. Love it.

Zeleznoc · Sep 29, 2023

Love it, but…

AJ Madison · 4 out of 5 stars

This is my 3rd icemaker in 10 years. I love the ice that it makes, but even after properly maintaining each one, they only seem to last about 3 years! They are extremely expensive…cost more than some upgraded refrigerators with icemaker and water dispenser!

SOFL · Aug 23, 2023

Great machine!

AJ Madison · 5 out of 5 stars

We have this at our lake house and it always keeps up!

Sandit98 · Jul 5, 2023

Pretty much the same unit after seven years

AJ Madison · 4 out of 5 stars

Let me start off with I really like the unit. The installation (replacement) was easy. I wasn’t positive it came with the sump pump – which it did. It seems odd that the unit is nearly exactly the same as the one the previous homeowners purchase seven years ago. The reason I didn’t give it five stars is it seems ridiculously expensive. I get it. This is a luxury item, but there’s no reason that it should cost so much.

DavidB1024 · Jun 17, 2023

Great Ice machine

AJ Madison · 5 out of 5 stars

The 3rd one was the charm, finally got the model with the drain pump, but could not reach a Whirlpool service tech, after 4 attempts, to install it, so I did it myself! Fortunately I'm pretty handy and have my own tools or I would still be waiting! Another interesting fact "they no longer come with the standard filter installed, its optional!"

Herb · Jun 9, 2023

Under counter ice maker

AJ Madison · 4 out of 5 stars

This 15” ice maker is the perfect size for my home kitchen. Plenty of ice, fast. The ‘cubes’ are small square slices, they work well to chill drinks, but do not last well for coolers. Noisy when producing ice.

CE-ME · May 29, 2023

Love the icemaker

AJ Madison · 5 out of 5 stars

Shopped and waited for this ice maker a long time. Well worth it and saved $$$ going direct with Whirlpool. Installers did a good job, cleaned up after. Very satisfied.

Valerie · Oct 25, 2022

Keeps ice well and Keeps up with company over

AJ Madison · 5 out of 5 stars

Very well made product. Been running it for a month. Hopefully longevity is good bc it’s awesome overall

Scooter · Oct 16, 2022

Best clear ice!

AJ Madison · 5 out of 5 stars

This is my fourth or fifth ice maker in my life. So far it is the best one. The cubes crystal clear, uniform, and are a great shape for beverages, coolers, or making ice cream. The machine is quiet and hopefully will be dependable for many years. I wish I had bought a Whirlpool ice maker earlier.

Happy Beverages · Aug 30, 2022

Amazing Ice Maker

AJ Madison · 5 out of 5 stars

We purchased the ice maker to fill the space of an old trash compactor. It is an ideal appliance next to the sink and fit perfectly in the space. It produces clear ice that doesn't stick together when a drink is poured over it. It produces lots of ice with little effort. This model also has the required pump to remove excess water.

Okladoug · Aug 30, 2022

Gets the job done.

AJ Madison · 4 out of 5 stars

This ice maker replaced another brand. much happier with my new whirpool. Pump and ice drop is much quieter.

E.B. · Aug 26, 2022

Works like a Champ

AJ Madison · 5 out of 5 stars

I bought this two weeks ago, and it is working great... as well as, if not better than, the 10 year old Whirlpool ice maker it replaces!

WIll · Aug 20, 2022

Great addition to the kitchen

AJ Madison · 5 out of 5 stars

I bought it for the kitchen as we had one that was 8 years old and it was bad shape as we bought this house

Ted72 · Aug 17, 2022

JUST AS ADVERTISED

AJ Madison · 5 out of 5 stars

Thias is a replacement for an original built in icemaker. Quiter, smoother running and makes more ice.

HEPJR · Jul 25, 2022

Great Ice Machine

AJ Madison · 5 out of 5 stars

Replaced a GE. To date very happy. Especially like the filter option.

EMEG · Apr 26, 2022

Features

AJ Madison · 4 out of 5 stars

I previously owned a whirlpool ice maker and when I turned it off, all the ice would melt away. This new one does not do that. I have to shovel out all the ice. Not too happy about that.

cootie · Mar 30, 2022

Best Icemaker ever!

AJ Madison · 5 out of 5 stars

This is the second Whirlpool Ice Maker for my home and it is the very best in features, appearance, and reliability. It fit in the exact spot under the counter where the old one was located.

Bouviers · Mar 20, 2022

Clear Ice, Easy under counter installation

AJ Madison · 5 out of 5 stars

Purchased this unit to replace a failed competitors unit which had been a service queen. Very happy that the product has lived up to Whirlpool's reputation for solid appliances. Easy to install and configure and also easy to register the warranty with Whirlpool using the camera on the cellphone.

NH_Larry · Mar 20, 2022

Quiet and efficient

AJ Madison · 5 out of 5 stars

This ice make is so much quieter and produces much more ice than my old machine. I’m thrilled I bought a Whirlpool!

Kate51 · Feb 6, 2022

Great production

AJ Madison · 5 out of 5 stars

Produces large amount of ice in very little time Large capacity bin.

Jimmy · Jan 9, 2022

Makes great ice

AJ Madison · 5 out of 5 stars

Makes awesome ice fast love it. Looks Great and matches well with other appliances

Brooklyn · Nov 6, 2021

Love the ice!

AJ Madison · 4 out of 5 stars

Bought this for our new home. We were loving it and it was working great until about 6 months in and the pump went out. Took 4-6 weeks for warranty parts to arrive. Then another part went out. Luckily it only took about 1 week for that warranty part. Has been working good for about 2 weeks now. Hope no more problems occur.

PRL02 · Nov 5, 2021

Dependable

AJ Madison · 5 out of 5 stars

Have been using for 8 months now. Very dependable. Does add new sounds in the house at night as it it producing ice. Really puts out the ice.

Jon R. · Nov 5, 2021

Excellent Ice Production!

AJ Madison · 5 out of 5 stars

We purchased the icemaker for my office. The ice production keeps up with our consumption and then some. The ice is well formed and does not clump together. We are very pleased with this purchase.

Donna · Oct 19, 2021

Great purchase

AJ Madison · 5 out of 5 stars

We bought this for our new home 9 months ago we can’t imagine life without it.

Paul · Jul 10, 2021

One Year Later and LOVE it!

AJ Madison · 5 out of 5 stars

Had a first floor kitchen remodel and added this next to our beverage cooler as we make a lot of tiki drinks. So we wanted clear, small ice and this is perfect! A bit noisy at times, but having a full bin of clear ice always on hand is just so perfect. You see a noticeable difference in "fizz" when pouring a soda over this ice. Less fizz as there is less air within (breaks down slower) and make for better tasking drinks.

DJZor1969 · Apr 21, 2021

Love it

AJ Madison · 5 out of 5 stars

We got this about a month ago for our bar area. It can be a little loud (as can all ice makers) but it makes amazing ice and we love it!

Elsie0810 · Mar 30, 2020

Makes great cubed Ice

AJ Madison · 4 out of 5 stars

Bought this a couple months ago really happy with the ice and how much it produces it is louder then my last unit I had so just expect that that is the only reason I gave it four out of five stars.

Suezyonks · Dec 24, 2019

Does it right!

AJ Madison · 5 out of 5 stars

Installed a month ago. Simply terrific! I’m very pleased.

Blowing Rock · Dec 24, 2019

Wow! Lots of ice. FAST

AJ Madison · 5 out of 5 stars

I you entertain this is a must have! It fits in nicely with our kitchen decor as well

Hircle · Dec 6, 2019

Fast ice

AJ Madison · 5 out of 5 stars

We have had it for 3 weeks and so far it keeps up with our needs. Thanksgiving is almost here and family is on the way. We’ll see how it performs. Also, summer is a whole different story in TX.

Icehogs · Nov 25, 2019

Awesome capacity.

AJ Madison · 5 out of 5 stars

I bought this ice maker a few weeks ago and our Hot summer days are now chill. Large capacity keeps our cooler full and beverages cold. The clear ice technology keeps our ice tasting fresh. Thanks Whirlpool. JG Tulsa, OK.

Jwgarri · Aug 16, 2019

Perfect ice

AJ Madison · 5 out of 5 stars

Makes lots of crystal clear chewable ice. Quite operation. Bin is always full. Was extremely easy to set up and install.

MichaelVC · Aug 16, 2019

Great Features

AJ Madison · 5 out of 5 stars

We bought this ice machine 2 weeks ago and and it has been a great addition to our downstairs recreation room. We have a pool and use a lot of ice in the summer. This machine is making great ice and has a feature to make ice faster which helps keep up with the demand. We like the option of putting a filter in the machine to filter the impurities and chemicals from the ice too. The light is also a nice feature. We are considering buying a Whirlpool ice machine for the kitchen too.

Nonna1 · Jul 18, 2019

AJ Madison · 3 out of 5 stars

We have only been using this machine for two weeks. I will say that the bin is always full, but I highly doubt that this is capable of producing 50 lbs per day - it took two days to initially fill. The ice is always wet, and the unit seems to constantly add water or generate excess water. I will say that the ice is clear and the machine is easy to use. It fits well under the wet bar counter, and it looks nice.My biggest complaint is that the sales material described the ice as '3/4" cubes', but what it really produces is 3/4" chips that are only about 1/4" thick. Our main purpose for an ice maker was for entertaining around our pool in the summer, but these chips won't last long in a cooler or a pitcher.

gr8ful_marc · Oct 30, 2024

great ice but won't stop!

AJ Madison · 3 out of 5 stars

THe ice is great but it won't stop-- you can't pause the making of ice. THat is the most basic control of an ice maker and this fails!

:/ frustrated · May 7, 2023

So far so good for this pricey unit

AJ Madison · 3 out of 5 stars

Replaced a nice Uline after 5 years. First bought a Scotsman but came w a plastic door and no light, was so loud I replaced it with this unit. Pro’s: Good construction, makes ice non stop, much quieter than the Uline and Scottsman units. Con’s: The ice is the weak, soft ice which I do not like, it doesn’t stop making ice and the ice freezes up into large clumps just inside the door so it spills out a bit and you have to break it up. I am shocked at the cost of these units now and there lack of longevity for it just to make ice. But I guess comparatively this has been a good purchase thus far, 6 months into it.

FloridaBolts · Oct 14, 2022

Icemaker

AJ Madison · 3 out of 5 stars

We have this about a month and I have no complaints. I can't help but wonder if our modell is running cold enough because it seems the pump runs quite often. Will be purchasing a thermometer to check this. The cubes are smaller than the prior similar model which lasted only 4 years so u need to wait and see.

Firm Administrator · Aug 9, 2019

Thin Ice

AJ Madison · 1 out of 5 stars

Ice maker makes very thin chips. It was making cubes but now just 2 months into owning the machine it just makes thin chips. What gives?

IceMan · Aug 11, 2025

AJ Madison · 1 out of 5 stars

I purchased tis unit several weeks ago It worked great I turned the unit off for a week ehile I was gone and when I returned it doesn't work at all

Judge · Jul 31, 2025

Too Noisy

AJ Madison · 2 out of 5 stars

I bought this unit for our kitchen remodel to put in bar area. Once opened the Inside panel was cracked, it was replaced no problem. The noise level of making the ice in this machine is too loud, I would not recommend this unit if you wanted a quit ice machine.

Mimi · Apr 9, 2025

Not recommended

AJ Madison · 1 out of 5 stars

Died in less than three weeks. During that three weeks it made great ice. Unfortunately, we would not recommend this product.

BC Windswept · Apr 2, 2025

Disappointed in my purchase

AJ Madison · 1 out of 5 stars

Not a great product, not a great service department.

Jsteig5 · Jul 23, 2024

AJ Madison · 2 out of 5 stars

having trouble with it making thin ice. When I first got it did not do this.. this is the third one I have had.

ice maker · Nov 28, 2023

Only worked for 2 weeekd

AJ Madison · 1 out of 5 stars

I bought this and after install, it only worked 2 weeks. I am currently waiting on a repairman to come, which was 2 weeks out. I’m not happy, considering the price paid.

Icelover · Jul 28, 2023

Very Disappointed

AJ Madison · 1 out of 5 stars

The water feed tube was missing. My contractor had to use old line from previous unit. Then the motor stopped working after 2 months. Very frustrating. Now I have to wait for Whirlpool tech and hope Whirlpool honors the warranty.

Current Situation · May 1, 2023

Installed 5 months ago and no longer working

AJ Madison · 1 out of 5 stars

Bought for a new house. Ordered early so we would have it. Bought May 2022, installed Nov 2022. Icemaker has quit working in April 2023. Scheduled service repair thru Whirlpool online and have not heard from service repairman yet.

New Builder · Apr 12, 2023

Stopped working after two months

AJ Madison · 1 out of 5 stars

Thank goodness we have a warranty. Pump died after two months and had to be replaced. Hoping it won’t take long to get the replacement part but who knows these days.

Janeinchapelhill · Oct 15, 2022

WASTES WATER

AJ Madison · 2 out of 5 stars

Water continuously drips from drain line. Tech support unavailable.

lchaia · Dec 10, 2019