Customer reviews for FIN-0000512
Read the 283 customer reviews available in this collection, with full review text and ratings.
Working good
AJ Madison · 4 out of 5 stars
Bought it a month ago for the garage and it’s looking and working great. I use the med cold setting and it keeps all the drinks cold in this Florida heat.
Bandit259 · Jun 6, 2025
Customer photo 1This is a Replacement for a 6-7 year old frig
AJ Madison · 4 out of 5 stars
I bought this to replace a 6-7 year old identical unit. It had to fit in the space that I had - see the photo. The frig is on the right and the freezer on the left.
TomL · Feb 24, 2025
Customer photo 1Very good.like it and love it
AJ Madison · 5 out of 5 stars
Very good. So far so good. Love it . Hope it lasts as long as my old Whirlpool's did
Marlene's ew fridge and f · May 20, 2023
Customer photo 1Met expectations with some expectations awkward.
AJ Madison · 4 out of 5 stars
I had purchased previous model 17 yrs ago. The replacement is an improvement and met expectations. The one area of awkwardness is the door rack has an open bottom which allows item to slide thru.
Fridge Replacement · Jul 23, 2022
Customer photo 1Great purchase
AJ Madison · 5 out of 5 stars
We bought this refrigerator to Keep our beverages out of our kitchen refrigerator. We love the refrigerator it has so much room and keeps the beverages cold. It was a little pricier than the white version they have but the white version was not available. Still worth the price
Diana · May 3, 2022
Customer photo 1Customer photo 2Love my standalone fridge/freezer combo
AJ Madison · 5 out of 5 stars
Our new home was built with a standalone fridge and freezer in an extra wide cabinet opening. It really elevates the look of the entire kitchen and the refrigerator operates quietly, maintaining our food like a champ!
Tracy · Feb 22, 2022
Customer photo 1Great Features
AJ Madison · 5 out of 5 stars
Love this refrigerator so far. Only 1 month of use.
Keila · Jan 13, 2022
Customer photo 1Spacious and Beautiful
AJ Madison · 5 out of 5 stars
I love how much space there is in the inside of the fridge. Lots of shelving, drawers, and door storage. Easy to keep clean too. We decided to buy the Sidekick Freezer as well.
Deb208 · May 3, 2021
Customer photo 1GREAT value
AJ Madison · 5 out of 5 stars
Placing the freezer and refrigerator side by side using the trim kit results in an impressive looking refrigeration system. This replaced an old Sub Zero I had for years and now I could not be happier. Great looks. Fantastic value.
OODA · Jun 4, 2020
Customer photo 1Nice design & plenty spaces!!
AJ Madison · 5 out of 5 stars
We just moved in our new house and this appliances were built in already. I surprised with the huge size and the spaces.
Honey92 · Oct 10, 2018
Customer photo 1Great Value
AJ Madison · 5 out of 5 stars
I bought this and the matching all-freezer along with the trim kit. Creates a very high-end look for a reasonable price. Great value, overall.
· Sep 6, 2016
Customer photo 1Not all peachy
AJ Madison · 4 out of 5 stars
I replaced my old Whirlpool unit with this one. Unfortunately, the handle doesn't match the companion freezer as it did in the past. Not sure if I will order a new freezer so they match again. My only complaint with the icebox is that those drawers are ridiculously small. I don't know why they couldn't give me one drawer that would go the width of the unit. These drawers don't hold much of anything. And having two setr of racks on the door of the icebox wasts a lot of material. Other than that, I am good with the new iebox.
Need to maximize space · Mar 8, 2026
Great so far
AJ Madison · 5 out of 5 stars
Very happy with it so far. Runs quietly and stays at constant temperature.
pekin65 · Feb 18, 2026
Great large refrigerator
AJ Madison · 4 out of 5 stars
This is my second wide side kick. The shelving is a little different from my first one, but I am figuring out how to best utilize the space which is plenty. The lighting is very good in this refrigerator.
lynn2 · Feb 1, 2026
Food Pantry Blessing
AJ Madison · 5 out of 5 stars
This is PERFECT for our food pantry needs. It has sufficient space to insure our refrigerator items are properly stored and convenient for distribution to clients needing such food security. Thank you Whirlpool for this generous assistance.
Bradford Food Pantry · Dec 16, 2025
Ehh its good when its good
AJ Madison · 4 out of 5 stars
This is my 3rd one of these. If we hadn't made the mistake of building our kitchen around them I would of never ordered this one or the last one. However I do love all of the room it does give us especially during the holidays and when we have lots of company. That being said, it is a poor design that is designed to fail. Wish ya'll could get it together on this one because it looks amazing in my kitchen but just not sure in our new home we will go this route again.
On my 3rd one · Dec 12, 2025
Very roomy
AJ Madison · 5 out of 5 stars
Great with lots of space for ample storage. Only downside is not being able to choose a specific temperature. Prefer to set it at 35 degrees but can’t.
Pride Farms · Nov 21, 2025
Side Kick Review
AJ Madison · 4 out of 5 stars
Nice refrigerator and wors great. It would be better if it had fingerprint less stainless face and a reduction in the loud low hum.
Ash66 · Oct 15, 2025
Roomy and Cold Fridge
AJ Madison · 5 out of 5 stars
We got this fridge with our new home and we absolutely love it. We love how roomy it is and its ability to keep food and drinks closed. Very roomy and adjustable shelves makes it flexible for home users.
JWEibeck · Oct 14, 2025
Sidekick Refrigerator #3 while the Freezer lasted.
AJ Madison · 4 out of 5 stars
The clear, sticky, plastic wrapping is an absolute pain to remove cleanly and not get exhausted trying to remove it. The sticky blue strips aren't any better, There is a fear of damaging the aluminum finish. Can't you find an easier, yet protective covering? The failure of 2 past sidekick refrigerators is exasperating. The electic system is poorly designed. Overall, we enjoy the sidekicks when there isn't any repairs. The last refirgerator lasted less than 3 years.
No more! · Oct 11, 2025
Great fridge
AJ Madison · 5 out of 5 stars
Does a great job right out of the box. Didn't have to tweak any settings. Gives me the capacity we needed at home.
Hillbilly · Sep 29, 2025
AJ Madison · 5 out of 5 stars
Was disappointed that unit didn’t match my older unit, I bought matching set in2011, fridge went out and I replaced it, but doesn’t match my old one
Gibbo · Aug 25, 2025
AJ Madison · 5 out of 5 stars
Nice roomy fridge and it looks great in my kitchen.
Dave 51 · Jul 12, 2025
Just what I needed!
AJ Madison · 5 out of 5 stars
I replaced a 12 yr old French door fridge freezer with single door all fridge. Best thing I ever did, I have a chest freezer, I needed more dedicated fridge space. I like Whirlpool and they had what I wanted.
Veggiemon · May 24, 2025
Still good the second time around.
AJ Madison · 4 out of 5 stars
This is a replacement of the SideKitck we bought 18 years ago. It finally gave up the ghost so we replaced both the fridge and the freezer.
gls1 · May 14, 2025
unique all fridge.
AJ Madison · 5 out of 5 stars
best fridge we ever owned. easy access. great shelves and drawers. totally quiet
Dale 25 · May 9, 2025
AJ Madison · 5 out of 5 stars
So far, it’s working very well! First time buying a side kick.
Scott · Apr 27, 2025
2025 features are refreshing upgrades.
AJ Madison · 4 out of 5 stars
This "Side-kick" refrigerator replaces my 36 year old prior one that was still running. It is operating nicely and has advanced features which I like. I also replaced my 36 year old matching prior freezer with a matching "Side-kick" freezer. Thus far, I am pleased with the two units, and i like the new features.
No nicknames. · Mar 19, 2025
Great
AJ Madison · 5 out of 5 stars
Great appliance looks wonderful and operates efficiently
mick · Mar 11, 2025
Nice unit, but check door swing clearances!
AJ Madison · 4 out of 5 stars
This unit was purchased along with a mating sidekick freezer to replace an existing pair of 19 year old Whirlpool sidekicks that still worked okay, but required frequent re-charging of refrigerant due to system leaks that we were unable to find. The new product sidekick dimensional specs are the same as the old product specs, so we assumed the new units would fit directly into our existing custom cabinetry. However, not shown in the product specs, the new units have thicker doors with a different hinge point, and when we pushed the units into the cabinetry, we found we could not open the refrigerator door more than about 30 degrees, because the unit is located adjacent to a wall next to a framed passageway into a hallway. (The old units with the thinner doors and different hinge point had no issue.) To provide sufficient door swing clearance for the new refrigerator, I had to remove the existing passageway trim, remove a small section of sheet rock, cut back and reinforce the existing 2 by 4 structure underneath, and and then install a trimmed inside corner section. Took me a couple days by the time the new corner and trim was repainted. So word of warning: If you plan to install one of these units adjacent to a wall or corner, be sure to think about door swing clearance.
NC Cooler · Feb 15, 2025
Drink Frig
AJ Madison · 5 out of 5 stars
Great refrigerator for my garage. No freezer needed. Just for drinks!
Andie · Feb 13, 2025
It’s good so far
AJ Madison · 4 out of 5 stars
So far so good. The unit itself can be a little loud but no issues. I replaced a Frigidaire built in. It was 13 years old and had led lights. The whirlpool is dark compared to my old refrigerator. I use the refrigerator and freezer as secondary for parties and such
Bill · Feb 1, 2025
AJ Madison · 4 out of 5 stars
I had to purchase this refrigerator because the one I had after 5 years went out on my Family. I purchased the same refrigerator because the home was designed in the kitchen for this model. .
MontC · Nov 14, 2024
Well made stand alone tower refrigerator.
AJ Madison · 5 out of 5 stars
Bought this to replace a ten year old Whirlpool Sidekick refrigerator that stopped working. This newer model is infinitely better. Built more solid. Great looks. HOWEVER, my one beef is that the top shelf has a control panel interfering with its use, hanging down from the top of that space and rendering it impossible to put tall things (like a half gallon of milk) in the middle of that shelf space. For those of us who are tall, that shelf is the one we would use the most as the refrigerator is not that tall. So, kind of frustrating. But over all a great machine.
Michael in Fairfax · Sep 20, 2024
Exactly what I was looking for!
AJ Madison · 5 out of 5 stars
I am very satisfied with this fridge. I wanted an ALL fridge, w no freezer , for more space. This is great!
Pax22 · Aug 24, 2024
Overall good product
AJ Madison · 4 out of 5 stars
LIke shelving adjustability and 4 crisper drawers. Do not like inadequate lighting.
terminal 10 · Aug 11, 2024
AJ Madison · 5 out of 5 stars
Large inside for food. Keeps fresh for several days
Emmy · Aug 11, 2024
AJ Madison · 4 out of 5 stars
The 4 Baskets should be of better construction. More stable and harder material. The support of the baskets rows are too flexible and don't support firm movements of the baskets.
Lillian · Aug 4, 2024
AJ Madison · 5 out of 5 stars
We needed to finally replace our 15 year old refrig. and your unit was almost the perfect fit. You do need to install a small convienent drawer somewhere in the middle shelf area instead of 4 - large drawers in the bottom.
Rick@532 · Jun 30, 2024
Unmatched quality and versatility!
AJ Madison · 5 out of 5 stars
It is nice to have a refrigerator only option in a good looking finish. What set this one apart from other stand alone units was the versatile door shelving and the ability to pack more than just condiments in the doors.
PeteFLA · Jun 21, 2024
Not quite the same fit.
AJ Madison · 4 out of 5 stars
This unit was bought as a replacement for the previous sidekick that failed. Only issue is the door is thicker on the new unit and does not matchup with the freezer to install the grill on the bottom and the attachment plate at the bottom to attach both the freezer and the refrigerator together. The unit is nice and I hope I get many years out of it for the price!
Old Geezer · Jun 18, 2024
Great refrigerator…
AJ Madison · 5 out of 5 stars
We bought this refrigerator to be used at the Veterans of Foreign Wars Hall. So far so good… It is roomy and well built. Quality product.
DaveMen · Jun 5, 2024
AJ Madison · 4 out of 5 stars
I love my fridge but cannot imagine why the light bulbs cannot be changed by the owner. I have to get an appliance company to change my light bulb??? Especially bad because my bulb went out after less than one year. Absurd.
Debbie · May 23, 2024
Good refridge
AJ Madison · 5 out of 5 stars
Works great. Does not run as often as the old one.
Jack · May 3, 2024
Great shelving arrangement
AJ Madison · 5 out of 5 stars
The Refrigerator is working fine and we are glad to have it. A well-known and proven brand of Whirlpool. I'm expecting many years of trouble-free service.
JimB · Apr 12, 2024
The large shelves is great for storage and drinks
AJ Madison · 5 out of 5 stars
This unit has been working so far love the room great as extra fridge
vonna78 · Mar 9, 2024
Great refrigerator!
AJ Madison · 5 out of 5 stars
We’ve only had the Sidekick for a month, and it’s fantastic. Great looking with the stainless steel door.
Bubba 812 · Jan 10, 2024
New fridge
AJ Madison · 4 out of 5 stars
While it has only been in the house a couple weeks and I'm still "learning" how I want to utilize the space I am quite pleased with it. Going from white appliances to this "metal" has been an adjustment, and it seems to show fingerprints more otherwise we are very pleased.
Auntie Passta · Dec 12, 2023
Awesome Fridge
AJ Madison · 5 out of 5 stars
Just what we were looking for. Stainless steel and big enough for our family of 8. It will fit nicely into our soon to be remodeled kitchen.
Todd · Dec 8, 2023
AJ Madison · 4 out of 5 stars
This is our second set of Whirlpool Sidekicks. Still trying to become more familiar with the arrangement of shelves inside and on the door. Prefer the old style best but will keep trying to work with the new design.
grandma · Nov 27, 2023
Grreat features, a clean look and plenty of space
AJ Madison · 5 out of 5 stars
I purchased the Whirlpool Refrigerator and Freezer units (Sidekick) in September and have been very satisfied. Also I was happy they came with a finishing kit to customize to the space.
Jerry · Nov 15, 2023
Its what we needed
AJ Madison · 5 out of 5 stars
Quiet running, spacious. Was represented as 30" and it's not. Having to have cabinet maker redo surrounding cabinetry. The refrig itself is working great.
Daddyo · Sep 13, 2023
Workhorse of the kitchen
AJ Madison · 5 out of 5 stars
Previous Whirlpool refrigerator side-kick worked continuously for 19 years. Donated it when I remodeled my kitchen and bought a new refrigerator side-kick to match my new freezer. Very pleased with the look and price. Preferred the old interior design. Really don’t need 4 drawers- would have preferred an extra shelf. Overall great buy.
RLEC · Sep 8, 2023
I love my All Frig refrigerator!
AJ Madison · 5 out of 5 stars
So happy to get back to having the whole unit be a frig without having a freezer taking up space (we have a full freezer in the basement). It's too bad the manufacturers haven't figured out that there are still a number of us who want that option as it was really hard to find one. Very happy with it now that it has been installed.
Maureen · Aug 24, 2023
My second set of sidekicks. First set was 17 years
AJ Madison · 5 out of 5 stars
So glad to see small improvements and cosmetic changes to the new sidekicks. Same size as 17 years ago so no cabinet modifications needed in my kitchen.
Larry · Aug 14, 2023
Amazing Fridge
AJ Madison · 5 out of 5 stars
This is an amazing fridge with plenty of space. Highly recommend this product.
Pathways Wholeness Center · Aug 7, 2023
Beautiful fridge
AJ Madison · 5 out of 5 stars
It's exactly what we were looking for. Haven't had very long but so far there's been no problems. It came on time and delivery was nice.
Cheyenne · Aug 7, 2023
Original lasted 19 years !
AJ Madison · 5 out of 5 stars
This identical refrigerator was a replacement for our original one that lasted 19 years. The new one seems to have more space because of the new shelving design.
David · Aug 1, 2023
Maximum capacity
AJ Madison · 4 out of 5 stars
Bought this a week ago. Preferred the old style where cheese drawer was in the middle, instead of now having 4 drawers on the bottom. Instructions not very clear on when to add food and what temperature. We had to use highest setting to keep our food at right temp in both fridge and freezer. We like the size and we just need to get use to using it. All of our friends are jealous of it. It is our 3rd set, partly due to fitting in our space.
Maniles · Jul 31, 2023
The alarm is a great feature
AJ Madison · 4 out of 5 stars
I really like the refrigerator but I do not like the grey edging on the glass shelves as it comes off to easily.
April · Jul 18, 2023
Small size but lots of room
AJ Madison · 4 out of 5 stars
We bought this refrigerator because we had an upright freezer around the corner and did not need a freezer. Also ice makers and water dispensers are just more things to go wrong. I do wish the stainless finish was the kind that does not show finger prints.
lekysaam · Jul 17, 2023
Very Spacious and efficient.
AJ Madison · 5 out of 5 stars
This is, by far, the best refrigerator I've ever owned. The layout inside is perfect for my needs and spacious enough to fit everything, even on my biggest grocery days.
Kris · Jul 15, 2023
Great love the size
AJ Madison · 5 out of 5 stars
Like the depth of fridge easy to see your groceries
Wills · Jul 4, 2023
20 Years x 4
AJ Madison · 5 out of 5 stars
My first pair of Sidekicks were purchased in 1993 for a new house. They were flawless. The refrigerator compressor finally gave up and so I recently purchased another pair. The new pair are flawless as well. Very happy. Smooth delivery and install direct from Whirlpool. Now I need to think about replacing my flawless, albeit 20 year old, pair of Whirlpool Duet washer and dryer.
ItsYourMoney · Jun 25, 2023
Configuration
AJ Madison · 5 out of 5 stars
Really like the 4 drawers and the set up of the door
Peg11 · Jun 18, 2023
Love this fridge and freezer set!
AJ Madison · 5 out of 5 stars
We’ve had this since 2014 and have been very pleased Ms had to replace the fridge this year because of a hole in a line- too expensive to fix. Great set for our big family.
MCBL · Jun 15, 2023
Great refrigerator
AJ Madison · 5 out of 5 stars
I love it but it is hard to find and parts are hard to get. I built a kitchen around this set so I need replacement pieces
Nana · May 31, 2023
Nice Refrigerator
AJ Madison · 5 out of 5 stars
We bought this a while back and it’s doing a good job!
John · Apr 21, 2023
Nice Fridge
AJ Madison · 5 out of 5 stars
Had to replace the last one which died on us and was deemed unrepairable after two years. I am told this model while identical, has totally different mechanicals. Hoping it will last as long good as it looks.
Abe1 · Apr 10, 2023
Durability
AJ Madison · 5 out of 5 stars
We had a set of these Whirlpool sidekicks in white that we bought in 2004 and they still work perfectly we just upgraded to stainless and we're giving the other white set to our daughter that we have had for 19 years and they still look brand new and act it and work branded like they were brand new as well I just hope she has 19 years of service out of them too you don't see that very often we love our whirlpool who has a refrigerator and freezer for 19 years and they still look new and run as good as if they were just purchased I hope I get the same amount of years out of my new stainless set of sidekicks kudos to you whirlpool
Patty S · Jan 28, 2023
Purchase of new refrigerator
AJ Madison · 5 out of 5 stars
I bought it two weeks ago and it works great. One improvement I would do is to install a second light bulb above the upper drawer. When the unit is loaded, it's kind of dark.
· Nov 24, 2022
So far I love it
AJ Madison · 5 out of 5 stars
This came as the appliance in our newly built home, it was one of the huge selling points. I have read a lot of bad reviews and praying we got a good one. I love this fridge and hope its worth it.
newowner · Nov 10, 2022
Great storage areas
AJ Madison · 5 out of 5 stars
Have had almost a month. Fantastic storage area. Only wish there were more moveable shelves on door as there’s plenty of room!
LoriG · Aug 31, 2022
My wife just loves this refrigerator!!!!
AJ Madison · 5 out of 5 stars
This is our third all-in-one refrigerator and we like it very much. This one seems a little noisier than the first two.
Onegodseed · Aug 22, 2022
31 inch Wide SideKicks All Refrigerator
AJ Madison · 5 out of 5 stars
I bought this after my 3 yr. old refrigerator quit working - needed new compressor system & only had a 1 yr. warranty. Rather than spend half of what I paid for it to repair it, decided to buy a new one! Hopefully this one lasts longer.
Don''t have a nickname · Aug 19, 2022
Replacement
AJ Madison · 4 out of 5 stars
Replacement for the one we had. Refrigerator itself is good but finish is not what we expected. Disappointed in that. Very hard to clean and shows every little fingerprint. For the price, should have a better finish
Aspen0691 · Aug 4, 2022
Great room
AJ Madison · 5 out of 5 stars
I love the Refrigerator, the only problem I have is that is was in a new home I purchased. I guess during installation from the home company it must have been tossed around a bit. One of the adjustments wheels is broke. The door on the refrigerator is out of align and does not seal properly. Trying to get them to repair it has been a nightmare. It is to no fault of the manufacture, the freezer side is great no issues.
Kim1902 · Aug 1, 2022
Great fridge
AJ Madison · 5 out of 5 stars
I bought this a few months ago and it’s the best..the extra drinks we can store is amazing
Kpkp43011 · Aug 1, 2022
Whirlpool customers for decades
AJ Madison · 5 out of 5 stars
We’d been looking for a replacement for the top freezer Whirlpool refrigerator we’ve had for years, and liked the concept of a full refrigerator since the freezer is steps away. We are very happy with the Whirlpool Sidekick full refrigerator—we can see everything on the shelves, and there is enough room to handle family gatherings. For the first time ever, the potato salad, meat salad, and leftovers fit without shifting or throwing out things to make room. The appliance runs quiet, and keeps everything beautifully cold.
K.N. · Jul 31, 2022
Love it!!
AJ Madison · 5 out of 5 stars
I love having a refrigerator and freezer separate!! This model works great so far, keeps my food cold and stays at a good temp. Read a lot of reviews that compressor doesn’t last long.. I hope mine is the exception… so far only had it about a month and reviews said at 3 months theirs was failing. Fingers crossed!!
Yumaflower · Jul 23, 2022
Newer model
AJ Madison · 4 out of 5 stars
We replaced our old sidekicks fridge and freezer with this newer model. I do miss the extra storage shelf in the doors but overall am completely satisfied
kmac · Jun 1, 2022
Thankful
AJ Madison · 5 out of 5 stars
We are thankful we could still purchase this style of refrigerator when our Kenmore Elite could no longer be fixed. We plan to purchase the freezer soon to match the new refrigerator. We are satisfied with our purchase thus far.
Jenn · May 3, 2022
Nice and roomy
AJ Madison · 4 out of 5 stars
Nice, big..if commercial look is what you like You fit tons in this big mamm!
Bertolli · Mar 22, 2022
Love my fridge! Quiet ! Very spacious!
AJ Madison · 5 out of 5 stars
Works quiet very very energy efficient! Stainless steel finish is beautiful to look at !
Philip · Mar 9, 2022
Love it!
AJ Madison · 5 out of 5 stars
So happy with this fridge. Plenty of storage & I can see everything - no more lost leftovers that become science experiments. Had to buy an ice machine too, since there is no freezer.
Debbi · Mar 5, 2022
Lots of room!
AJ Madison · 5 out of 5 stars
I absolutely love this refrigerator! So much more room than a standard refrigerator. The only thing I would change is the direction of the door swing.
truknmama128 · Mar 3, 2022
Very nice
AJ Madison · 5 out of 5 stars
I was looking for just a refrigerator, needed a second to keep in the garage, extra food, storage for livestock supplies. And just needed the refrigerator not with a freezer, as that is cheaper to run. This has fit the bill.
ka6205 · Feb 9, 2022
Lots of room!
AJ Madison · 5 out of 5 stars
This is my second Sidekicks refrigerator. The first one died after nearly 15 years and it was time to replace it. I loved my old one, and wasn't sure if the newer model would be as good. It's not...it's better! There are more drawers and the shelving has been reconfigured to hold even more. My only complain is that it only has one light bulb at the top, and it can get rather dim towards the bottom shelves.
Agent99 · Jan 26, 2022
More like 3 1/2 stars
AJ Madison · 4 out of 5 stars
Lighting not the best, Otherwise lots of room, could use more drawers on upper shelves
Cmu58 · Jan 16, 2022
Side Kick fridge
AJ Madison · 5 out of 5 stars
I love the room I have in this fridge. I have purchased the fridge and the freezer for extra storage of food in my house due to having a large family.
Mrs. Barclay · Jan 12, 2022
Simple, Elegant and does it’s Job!
AJ Madison · 4 out of 5 stars
A very nice refrigerator with a classic design. We bought this to use as a secondary fridge, but quite honestly, it is so handsome, I would use as our primary fridge. My ONLY criticism is that the motor is just a bit louder when it kicks on. Otherwise, no issues.
Beth · Dec 28, 2021
I love this refrigerator!
AJ Madison · 5 out of 5 stars
A much better use of space than one that contains a freezer. All shelves are visible, and the only complaint that I have is what on earth am I supposed to do with the fence thing on the inside of the door at the bottom?
christine310 · Dec 18, 2021
Very happy
AJ Madison · 5 out of 5 stars
This is the first refrigerator I’ve purchased without a freezer. Couldn’t be happier holds a constant temp throughout the whole fridge.
Sport · Dec 17, 2021
New model replacement
AJ Madison · 5 out of 5 stars
My old sidekicks refrigerator died after 12 years of great service. This new model fits exactly where the former old fridge was. It is quiet and reached 37 degrees in 6 hours after plugging in. Handle is diiferent from older model. I will order the matching freezer as soon as it is available!
Papa · Dec 15, 2021
Sidekick refrigerator
AJ Madison · 4 out of 5 stars
I am extremely happy with the look and working so far of my refrigerator. The only thing is that the door handle was not able to be put on the other side. Also, the Whirlpool sign on the front is crooked. And it took 24 weeks to get after I was told 8 weeks.
Valerie · Dec 11, 2021
Lots of space
AJ Madison · 5 out of 5 stars
I bought this freezer less refrigerator About a month ago and there’s just much more room than a regular refrigerator with a freezer if you have the room I highly recommend it in the freezer can be put anywhere else always whirlpool they stand by their product.
Milwaukee Rob · Dec 5, 2021
Solid
AJ Madison · 5 out of 5 stars
Quiet, lighting is nice, features alerts when temps rise
Jason · Dec 3, 2021
Nice features
AJ Madison · 5 out of 5 stars
This has everything we need. We needed room and it has it.
Drifting · Nov 27, 2021
Love it!
AJ Madison · 5 out of 5 stars
We bought this a month ago and we're loving it. It's the perfect fit in our country kitchen. There's more room inside because there's no wasted space. We can't wait to add the matching freezer!
Papa Joe's Country Kitche · Nov 25, 2021
Refrig SideKick #2 In 3 yrs
AJ Madison · 4 out of 5 stars
Prev Side Kick DIED at 1 yr Due to slow freon leak So cont'd adding freon until this mo decided to buy another/ to replace. Hope this one lasts 5 yrs (at least)
Melba R · Nov 17, 2021
Whirlpool sidekick refrigerator
AJ Madison · 5 out of 5 stars
This is our 2nd sidekick. We bought our 1st one 19 years ago, it’s still running.
Vaki · Sep 4, 2021
great space
AJ Madison · 4 out of 5 stars
I just bought this four month ago it was good space but the price is a little high
acenet · Sep 1, 2021
Love it
AJ Madison · 4 out of 5 stars
It is exactly what I need. The only problem is that due to pandemic, I can't choose the color and it took a while for them to deliver.
Jules · Aug 21, 2021
Great interior design.
AJ Madison · 5 out of 5 stars
Love the new four drawer design. Room for plenty of fruit and vegetables as well as special items that need to be separated from the general storage.
Judy · Aug 15, 2021
Great Refrigerator
AJ Madison · 5 out of 5 stars
We get this Refrigerator over 4 weeks ago and I love it… Bigger spaces
July4 · Aug 12, 2021
Lots of space!
AJ Madison · 5 out of 5 stars
This was so hard to find but so worth the wait! I really wish I could find the matching freezer to this refrigerator. Regardless, it’s clean lines make it perfect for my kitchen! We are extremely pleased!
Kgblanchard · Jun 13, 2021
All and more!
AJ Madison · 5 out of 5 stars
I love my new refrigerator. With this pandemic I had waited for a long time to get my new refrigerator and freezer but it was worth the wait. I love the room and organization I have in the new Sidekicks!
tinap · Apr 28, 2021
Looks and Works Great Now!
AJ Madison · 5 out of 5 stars
We had a lot of trouble with our last Whirlpool Refrigerator. It was needing repair yearly and only 5 years old so are so very happy to get our new Whirlpool. It looks great next to Freezer and has a lot of nice features. As long as it keeps cooling we will be extremely happy! It's hard to recommend till we know if it will work long and better than our last one.
DDCD · Apr 23, 2021
Great Replacement Unit
AJ Madison · 4 out of 5 stars
This unit was purchased to replace identical style Black unit that was18 years old and still working. Only replaced because of age of original unit. Really wanted Black Stainless but only available in Stainless, replaced all my appliances to match. Arrived with small dent in door, Shipping Box was not damaged, Factory should put foam panel across the door. Unit working fine after install. Purchased 5 year warranty due to reports of prior units with compressor issues.
Buff · Mar 25, 2021
Wow! 30" of just refrigerator!
AJ Madison · 5 out of 5 stars
The "Sidekicks" 30" fridge and 30" freezer provide so much storage that we no longer need the extra fridge in the garage or basement! Everything fits with room to spare. We are ready for summertime parties without running all over trying to fit foods in!
ACLtj · Mar 23, 2021
Nice appliance
AJ Madison · 5 out of 5 stars
Looks great and I have enjoyed it so far. Great purchase so far!
TA TX · Feb 17, 2021
Not the features I'm used to
AJ Madison · 4 out of 5 stars
I was a little disappointed in the interior features. But overall it is satisfies my needs.
Kat1960 · Feb 16, 2021
Big Enough that You Won't Need a Garage Fridge!
AJ Madison · 4 out of 5 stars
This refrigerator was chosen/installed by my new homebuilder. It's a great fridge, with a ton of storage space! I've always had a second fridge in the garage for drinks and larger items, but it's not needed with this fridge in the house. I'd give it five stars, except that it doesn't come with a water dispenser. That would be the cherry on top.
maureen76 · Feb 12, 2021
Great deep freezer with great design.
AJ Madison · 5 out of 5 stars
This was a gift to us from family and we have been super pleased! The design is flexible and very open as it gives us many options to store a variety of items in a strategic manner.
Arrows · Jan 29, 2021
Wonderful.
AJ Madison · 5 out of 5 stars
Have purchased both the fridge & freezer twice for two homes and would purchase again for any other home in the future.
· Jan 6, 2021
Love the size and temperature controls
AJ Madison · 5 out of 5 stars
I am so hally with this refrigerator. With multiple storage areas and humidity controls there is a place for everything and less food waste which is huge in this day and age.
Dpat · Dec 17, 2020
Just what I was looking for
AJ Madison · 4 out of 5 stars
This refrigerator seems very well built. My only concern is ,will it last. My old unit was 54 years old. I’m not overjoyed with the glass shelves; prefer wire. It is definitely large enough for all my needs. The door has a good feel, opens and closes with ease. The stainless steel exterior is easy to clean. The vegetable bins fit all my produce. The shelves are easy to move around. Hopefully I’ll still be happy in 25 years.
Bradm · Nov 22, 2020
Good Fridge
AJ Madison · 4 out of 5 stars
Was excited when I selected this large fridge along with the large standing freezer. Only thing about them being 2 is that we have had a hard time aligning them.
Nenito · Jun 8, 2020
Love the size!!
AJ Madison · 5 out of 5 stars
This appliance came with new home and we love it because of the size and keeps things nice a cold.
JM5873 · May 25, 2020
Loads of room, working great, very quiet and looks
AJ Madison · 5 out of 5 stars
It looked so nice and new we cleaned the whole kitchen around it.
Bucky · May 20, 2020
Really nice!
AJ Madison · 5 out of 5 stars
Installed this in a new home. Getting ready to move in. Sure looks nice and roomy! Hope it last a long time!
Jim55 · Apr 24, 2020
Amazing space, bad door design
AJ Madison · 4 out of 5 stars
We bought the sidekick set when we remodeled our kitchen, the look and space are amazing! Shortfalls; the door design requires additional space for the door to open to the 90 degree angle. It also isn’t counter depth, so if you want the doors to open, it has to stick out several inches from your standard counter depth of 24”.
MandyMarie1979 · Apr 16, 2020
Roomy
AJ Madison · 4 out of 5 stars
Bought this last summer . We were building a new home so only had it installed in January. Like the look and the room in the refrigerator, however having problems keeping smudges off of it . Tried stainless spray cleanser but only streaked it .
Shady · Mar 24, 2020
Like the features and looks.
AJ Madison · 5 out of 5 stars
Unit is great and sets the kitchen off. Was disappointed that it was not set up by the delivery men, also after removing the wrap I noticed a dent down by the bottom of the door.
Rude the dude. · Mar 21, 2020
Happy with new Refrigerator
AJ Madison · 5 out of 5 stars
The first one I had, had a few issues, then just quit working. Whirlpool replaced the unit. The door matches perfectly with the Freezer unit. There is a whirling sound that cycles on and off. A service person came and told me it is temporary and normal for a new unit to have such a sound, and that it will go away. Very happy with the space in this SideKick
Kate100 · Mar 12, 2020
SATISFIED
AJ Madison · 4 out of 5 stars
Very good product for the price. Everything is excellent. Only two minor complaints, BOTTOM drawers could be less high to give more storage space and the space for ventliation in that back takes up alot of room
godjunior · Mar 4, 2020
Nice Unit!
AJ Madison · 5 out of 5 stars
We have only had this for one week, but are very happy with it. This Unit has plenty of room!
PEHR · Feb 17, 2020
Love how there is a place for everything.
AJ Madison · 5 out of 5 stars
We had place for our turkey, ham, vegetables and even the desserts.
Still have room · Feb 14, 2020
Great features.Great Value. Great find. Great prod
AJ Madison · 4 out of 5 stars
Great features.Great Value. Great find. Great product.
DougieWougie · Jan 23, 2020
NICE NEW LOOK
AJ Madison · 4 out of 5 stars
I like the way the door had room for milk and juice.
daisy67 · Nov 12, 2019
Is better then the last one this is made in the US
AJ Madison · 5 out of 5 stars
Love the unit it is much better use of space then last side kick we owned
Pats stuff · Oct 25, 2019
Stand Alone refrigerator
AJ Madison · 5 out of 5 stars
Purchased this to replace this same model that didn’t last us five years including three repair visits. So send me another review in six years and I’ll let you know the ratings below. Of course it’s working well now. I’ve only had it about 3 weeks.
mollymam · Oct 15, 2019
Good Product
AJ Madison · 5 out of 5 stars
This product came with house we purchase love it and everyone else
carrie1 · Jul 11, 2019
So far good but a little loud
AJ Madison · 4 out of 5 stars
We have had our refrigerator for about a month. Overall, I would say it is a good product. Motor is much louder than the previous. We like the lay out better and it is meeting our expectations.
DPS9 · Jul 8, 2019
Replacement of exact same item
AJ Madison · 5 out of 5 stars
I replaced an existing unit, same type, but no idea how old it was as it was in the house when we bought it. I wasn't sure I'd like the extra drawers on the bottom, but I really do. You lose some drawer shelves, but it's working. I feel actually like we have more space the way this is organized.
kwenz · Jun 28, 2019
Wasn't sure I was doing the right thing, but I DID
AJ Madison · 5 out of 5 stars
When I was shopping for a new fridge, the idea of a freezer-less fridge was such a scary prospect, I almost walked away. Fortunately, the salesman asked me all the right questions and then pointed out that I was gaining way more fridge space than losing convenience (we have a full stand-alone freezer in the basement) -- and it was a more economical option. I am so glad we did buy it. I love having a huge refrigerator space in the kitchen -- and actually think we are eating better because we can store so many more fresh fruits and veggies!
BJack57 · May 15, 2019
Good Refrigerator
AJ Madison · 5 out of 5 stars
Great performance, good looking refrigerator , so far the performance has been great
Whirlpool User 1 · Apr 22, 2019
Beautiful and great function
AJ Madison · 5 out of 5 stars
This replaces a Kenmore fridge I had for only 3 years. So far this Whirlpool fridge is so much better. It boasts individual drawers for produce with humidity control. It also will make a sound to alarm you if the temperature is getting too warm...I hope to never have that used. Every bit of the inside is designed to be utilized. I'm very pleased
Barbara3011 · Mar 7, 2019
New buyer
AJ Madison · 5 out of 5 stars
Had the product for less than a month, but so far so good. Spacious. I live the four drawers at the bottom.
R. Sanders · Feb 18, 2019
Love it
AJ Madison · 5 out of 5 stars
Love this fridge/ freezer. It has so much room! Just wish it came in black
Csh721 · Feb 1, 2019
Love these!
AJ Madison · 5 out of 5 stars
We designed our kitchen around the Whirlpool Sidekicks. Our first set lasted 14 years! The fridge finally needed to be replaced and the freezer is now in the garage. We love this product. It is a great looking appliance and an ideal alternative to the over priced options that are out there.
Magnolia Karen · Jan 23, 2019
A lot of room
AJ Madison · 5 out of 5 stars
After a month, I love the room I have to keep things and also how it looks next to the freezer side kick.
Golfguygg1 · Jan 21, 2019
BIG, SPACIOUS!
AJ Madison · 5 out of 5 stars
Works well with the 31-inch Wide SideKicks® All-Freezer with LED Lighting - 18 cu. ft.
golfguygg · Jan 9, 2019
Love my sidekick!
AJ Madison · 5 out of 5 stars
I bought this for our new house because it is an old house and had only one spot that worked for the frig, and this was the only frig that would work - have to do without an upstairs freezer, but this frig is awesome - lots of light and space!
Martha R · Aug 31, 2018
So big
AJ Madison · 5 out of 5 stars
My husband bought it 2 weeks ago and I love it. With a family of 5 this is perfect.
Gr8Siggy · Aug 29, 2018
Very good
AJ Madison · 4 out of 5 stars
Thank goodness for home warranty programs. I love the frig but when you put something under the light you can't see very well what is on the other shelves. Another light by the 3 shelf would be helpful. It also would be nice to have a door stop so it doesn't bang into my stove. Not sure if it has a notice when the door is open too long but it would be a good addition.
Nann50 · Aug 8, 2018
Like but not love.
AJ Madison · 4 out of 5 stars
I like the interior layout of both the freezer/refrigerator and the sleek exterior but they aren’t level with each other. Freezer tilts to an angle and has started a buzzing sound. I’m concerned that the freezer is already going out.
BonJoy · Apr 25, 2018
Good
AJ Madison · 5 out of 5 stars
Freezer stop working after 12 years ( 2005 - 2017 ), fefrigerator still working
Spencerms · Oct 24, 2017
Great Value
AJ Madison · 5 out of 5 stars
I had the same style by another manufacturer in my previous home for almost 10 years and was fantastic. For the same money or less that many side by sides you get all this space, if you are willing to give up the cabinet and counter space
newdev · Oct 16, 2017
Great for the sorority house!
AJ Madison · 5 out of 5 stars
We were in desperate need of a refrigerator for 52 live-in's to share. It has worked out wonderfully. There is enough space for everyone (which is important for this group) and the lighting is superb.
House Director · Sep 1, 2017
Sturdy and Good-looking
AJ Madison · 4 out of 5 stars
This Sidekicks pair looks great in stainless and definitely gives a lot of room for storage. The interior light isn't quite bright enough, but that's my only complaint.
Liz in MN · Jun 20, 2017
Space
AJ Madison · 5 out of 5 stars
Lots if space
· Jun 4, 2017
Amazingly beautiful all refrigerator
AJ Madison · 5 out of 5 stars
I'm glad I bought this fridge! It's beautiful inside and out with lots of shelving to put your tallest stuff.
· May 25, 2017
great features
AJ Madison · 5 out of 5 stars
The shelving options give me a place for everthing.
· Jan 31, 2017
TONS OF SPACE
AJ Madison · 5 out of 5 stars
A huge amount of room this refrigerator is quiet efficient and looks absolutely stunning being built in to our kitchen don't know if there is any way that we could go back to any other after owing this amazing set.
· Jan 18, 2017
Great
AJ Madison · 4 out of 5 stars
Came with our brand new home.
· Jan 16, 2017
Looks and functionality
AJ Madison · 5 out of 5 stars
Purchased this refrigerator over a month ago, and so far we are very satisfied. Love the sleek look. Fingerprints do show but it cleans easily. If I could change one thing, it would be the versatility of shelf spacing.
Danice · Jan 2, 2017
Love it
AJ Madison · 5 out of 5 stars
Glad it's made in the USA
· Oct 24, 2016
Awesome
AJ Madison · 5 out of 5 stars
This was an incentive with our new house. Glad I took this option
· Oct 21, 2016
Perfect Fit
AJ Madison · 5 out of 5 stars
We purchased 6 weeks ago and are very pleased with it meeting our needs. The extra space w/o freezer is wonderful. It is a perfect fit in our 50 yr old Pullman kitchen.
Olde Soul · Sep 23, 2016
Nice Fridge
AJ Madison · 4 out of 5 stars
Efficient use of space, great LED lighting, lots of adjustable drawers
SciFiGuy · Sep 12, 2016
The Storage bins are great with the 4 total bins
AJ Madison · 5 out of 5 stars
We owned one before this one and we will never go back with to the combination model again. It's great to use the adjustable shelves and the 4 storage bins comes in real handy. This is a great model with the led lighting when you open this at night looking for a snack.
· Aug 15, 2016
Beautiful Unit But Not Well Built
AJ Madison · 3 out of 5 stars
Has to buy this as a replacement for my old unit. Since the cut-out was of a custom size plus it matches the freezer, I was not able to go with a different unit. These units are great looking, very functional and efficient with shelf space etc. The reason for only giving it 3 stars is because my old (same model) unit failed after about 7 years. I had it completely rebuilt at the 7 year mark (new condenser and compressor) only to have the condenser fail (leaked) just out of the one year warranty. I wasn't happy about that given the investment I made between buying new plus repair cost.
Robert T · Oct 7, 2024
Customer photo 1Doesn't match up
AJ Madison · 3 out of 5 stars
They don't match up properly. To get them even, one sticks out
Gg814 · Feb 4, 2022
Customer photo 1Customer photo 2One good, one not so good
AJ Madison · 3 out of 5 stars
We ordered 2 of these. The first one we unpacked and plugged in. All looked and sounded good. The 2nd one not so good. The seal on the door is all messed up and when we plugged it in it has a clicking noise. You would think that someone would have noticed this noise when they plugged it in to make sure it did work. You would also think they wouldn't ship a freezer with a seal that looks like this in the pic I attached. I can't attach video of clicking sound cause I didn't add it to you tube. It reminds me a card being stuck in a bike wheel making a clicking noise as it turns.
Chayes · Oct 8, 2021
Customer photo 1Definition of insanity is?
AJ Madison · 3 out of 5 stars
I bought this unit to replace the same model of one that I purchased 3 years ago but failed with a non-repairable internal freon leak. One year warranty is a bummer. I only purchased the same unit so it would match the corresponding freezer unit that I have. Otherwise, I'm not impressed with the quality and reliability of Whirlpool appliances. They used to be much better. I have 4 Frigidaire refrigerators that are over 50 years old and still running great (back when Frigidaire was owned by General Motors by the way).
rzhj8s · Dec 22, 2025
Would not call the features great
AJ Madison · 3 out of 5 stars
I am happy with the refrigerator so far, but I am disappointed in the drawers. They are very cheaply made. The last refrigerator I had made it 22 years. Not Sure this model will.
Dawn66 · Sep 1, 2025
Good icemaker. Need better handles and reliabilit
AJ Madison · 3 out of 5 stars
They don't last too long. And I REALLY wish they offered a more squared/modernized stainless handle. These handles look outdated for what it is.
Ace82 · Jul 1, 2025
Great machines if you can get past three years
AJ Madison · 3 out of 5 stars
If you can get them over the three year hump at last 16 to 18 years I've had two sets of these and the refrigerators only last about three years with the freezer last forever. Don't understand theoretically it should only be a thermostat difference. But you can't be 60 inches of refrigerator/freezer for the price.
Bran-dino252 · Jun 25, 2025
Somewhat displeased
AJ Madison · 3 out of 5 stars
We have had this unit a few weeks. Previously we a had Frigidaire unit. The whirlpool refrigerator was smaller and not as well made. In order to keep the unit cold enough, we have to keep the unit to the coldest setting. I prefer a dial setting to actually adjust the temperature myself.
OK Ralph · May 29, 2025
4 crisper drawers?
AJ Madison · 3 out of 5 stars
It was the only refrigerator that fit my space so that was a plus. I don’t understand why it needs 4 crisper drawers though. I would have preferred an extra shelf.
Bobecca · Oct 6, 2024
Good looks, bad longevity
AJ Madison · 3 out of 5 stars
I bought this less than 2 years ago with our new home build. The design and look of it is nice and sleek. The downside is we have had problems with cooling from day one. The final straw is coming home to spoiled food because it doesn’t cool after we have been gone for 3 days. Frustrated that such a nice and expensive fridge can’t even go 2 years without messing up. Overall, design, functionality, and looks are great. Seems to not have problems earlier than most.
DJ821 · Jul 19, 2024
Skeptical
AJ Madison · 3 out of 5 stars
First we like Whirlpool and that was because our previous 1999 Sidekick refrigerator lasted over 23 years and the ONLY reason it was replaced in 2022 was because our 1999 Whirlpool Side Kick Freezer needed replacement and we wanted matching Side Kicks. The Whirlpool Side Kick refrigerator we bought in 2022 only lasted 2 years because it has a SYSTEM SEAL LEAK. The difficulty we had getting it replaced was mostly due to Allstate Protection Plan and NOT Whirlpool. We have had this new identical refrigerator about a month and so far so good, but we are skeptical but hopeful it will last at least 20 + years.
KM Lee · Jun 18, 2024
Poor reliability
AJ Madison · 3 out of 5 stars
This is the third one of these SideKick Refrigerators that I have had to buy in the last six years. The compressors and micro boards are not very reliable. I had my kitchen designed around the Side Kick Refrigerator and Freezer as stand alone units, so I am stuck with them unless I remodel my kitchen. I sure hope this one lasts a little longer.
Joe41 · May 31, 2024
Looks nice.
AJ Madison · 3 out of 5 stars
Bought 3 months ago for a replacement of the previous like model which was only 7 years old and only cause of the matching freezer that still works. It makes a loud wining noise that I guess is normal according to the other reviews, but not a deal breaker. Poor design for knowing were the edge of loading should stop before the door storage will come into contact. Door didn't seal well for the first week but somehow seams to be better now. I have two similar Whirlpool freezer downstairs, one was a lemon from day one which they finally replaced under warranty. They need to up their game in refrigerators and freezers. I have a Whirlpool washer and dryer that has been but to the test for many years and has done very well.
Bill in MN · May 6, 2024
SideKicks hoping this one lasts
AJ Madison · 3 out of 5 stars
This is my 4th sidekick in 20 years. We built a new house and our entire kitchen was designed around this size. We are kind of stuck with these units. This last time we bought the extended warranty. Hoping these last more than 5 years. We should have just gone with a much higher end to begin with. Looking back we have spent that much replacing these basically every 5 years. Love the space and layouts of both freezer and refridge.
Mikey · Oct 6, 2023
Works
AJ Madison · 3 out of 5 stars
Had to have it repaired after owning ot for almost a year. But it is a good little fridge
Jenn2 · Aug 22, 2023
Too expensive for such a basic refrigerator
AJ Madison · 3 out of 5 stars
I bought the sidekick set for the size and function. Should have more modern features for the price. It is a step up from the previous set I replaced from 2005. My biggest complaint is the door on the refrigerator does not line up with the cabinet. It sits about 1/2" high. It seals fine but makes it impossible to line up with the freezer sitting next to it.
Misaligned · Feb 2, 2023
Just a fridge
AJ Madison · 3 out of 5 stars
So far the fridge works. What is disappointing is the delivery and the service. It was missing the mounting bolts for the door when it arrived. I had to call and ask for them. They took a week and I had to install them myself. I also bought the matching freezer and wanted the ice maker for it. After waiting a month for it, It didn’t fit. Whirlpool had given me the wrong part number. After hours on the phone with them, I did a net search and found the correct one.
Florida Steve · Oct 25, 2022
Space for everything
AJ Madison · 3 out of 5 stars
Although I ordered this freezerless refrigerator in early June of 2022 but didn’t get it until mid September, I have to say that it was worth the wait. There is room for all our various drinks in addition to the normal family items that need to be refrigerated
ZhongGe · Oct 23, 2022
Spacious
AJ Madison · 3 out of 5 stars
It’s big for our family and it matches our freezer.
· Oct 15, 2022
Stopped working after 2 years
AJ Madison · 3 out of 5 stars
I’ve had this fridge for just over 2 years. Up until now it has been great plenty of space and looks phenomenal along side the sidekick freezer. But now it doesn’t cool. So I’ll be stuck paying someone to come out and diagnose it because my extended warranty doesn’t cover repairs, it only covers the compressor part. Not so happy about that.
Sidekick fridge · Aug 26, 2022
Nice size
AJ Madison · 3 out of 5 stars
When the frig was turned on for the first time it thought it was a freezer and temp went down to 9 degrees. Fixed now but not happy with the temp range of 35 to 42 degrees. Mostly around 40-41 degrees. Told that was the way all refrigerators work now. Unfortunately I wanted an all frig unit and all freezer unit that matched. This was my only choice for separate units that were no connected.
sueb211 · Jan 29, 2022
Concerns
AJ Madison · 3 out of 5 stars
Our new fridge is making a whooshing sound every 5-8 seconds. It sounds similar to an owl or ghostly wooo lasting 1.5 seconds. It does it for 3/4 of the time it is cooling.
CForman · Jan 22, 2022
Waiting to see!!
AJ Madison · 3 out of 5 stars
This is the 3rd unit I've had in 16 yrs - kitchen was built with 31" opening which is too narrow for another unit. Nice to have an all fridge (have the matching freezer which has been replaced once) but new design has less storage than the older unit - who needs s frozen pizza rack/holder in a refrigerator? 18 ft today is smaller than 18 ft yesterday.
Elgordo · Jan 8, 2022
Sidekick refrigerator
AJ Madison · 3 out of 5 stars
It sounds like someone snoring when the fan motor comes on, it is be irritating.
Caroline · Aug 16, 2021
Ok
AJ Madison · 3 out of 5 stars
It sounds like someone snoring when the fan motor comes on. I only bought this refrigerator to replace one that I had for 16 years, because it fit the space
Caroline · Aug 7, 2021
Roomy
AJ Madison · 3 out of 5 stars
Love the roominess in it and it looks great but is noisy. Makes a grisly sound when it runs.
Barb · Feb 9, 2021
I want to love it, but...
AJ Madison · 3 out of 5 stars
This fridge is a warranty replacement for one that lasted less than a year. The first one stopped cooling. I have to use the coldest setting on the replacement unit to keep food cold. It just doesn't seem to cool properly.
lindenni · Jan 28, 2021
they were beautiful until problems happened that w
AJ Madison · 3 out of 5 stars
after replacing a malfunctioning fridge we now have side by side appliances that the ss door do not match and whirlpool will do nothing to rectify
mrs. kaminiecki · Dec 6, 2018
sidekick all refrigerator
AJ Madison · 3 out of 5 stars
I purchased the refrigerator (not the freezer) in 2003. Within 4 years the compressor broke and had to be replaced - luckily then it was covered by a 5 yr warranty and the compressor was replaced. Now whirlpool only offers a 1 yr warranty. I've had other minor problems with the cooling in the last couple of years -- new door seal and 2 new thermostats. Now it's time to purchase a new refrigerator. I want to buy a new sidekick, but I'm too worried because of the poor reviews and the lack of a 5 year warranty. I've actually had pretty good luck with it -- it's 14 yrs old, but don't want to spend big money for repairs the first 5 years. Don't want to take the chance.
· Mar 17, 2017
Too hot, unreliable
AJ Madison · 1 out of 5 stars
The internal temperature is maintained at 6 ° C and reaches peaks up to 11 ° C. Do not refrigerate milk in this unit, it will curdle! A real lemon!
Josee · Jan 6, 2018 · 2 found this helpful
Customer photo 1Disappointed
AJ Madison · 2 out of 5 stars
I purchased the Whirlpool Side kick set around 8 years ago. The refrigerator side went out in less then 4 years. I replaced it and of course they had changed the appearance so the delivery man swapped the door so the 2 units still matched. Within 2 years the second refrigerator started not cooling correctly. On hot humid days, in our central air cooled home, you prevent from opening the refrigerator. Both refrigerators I have had have a cooling issue. The freezer I am happier with but does also have issues. The self defrost pools the water in the bottom of freezer and refreeze prevents draw to pull out and has had banging compressor noise from day 1. I love the size and the look, poor cooling system and quality of usage life. Cost too much to replace every 3 years :(
What · Jan 30, 2019 · 2 found this helpful
Stay away
AJ Madison · 1 out of 5 stars
I have the side kick fridge and freezer and it came in my home when I bought it . Whirlpool This is absolutely the WORST product I have ever dealt with. I am beyond frustrated and completely disappointed. I have gone through TWO of these freezers and THREE refrigerators, and I have had the evaporators repaired at least SIX times. That is completely unacceptable. These fridges are nothing but junk. I would NEVER recommend this brand to anyone, and I will never purchase another one again. And now, once again, my evaporator is out and I’m stuck dealing with yet another repair. This is ridiculous. No customer should have to go through this over and over again. Enough is enough.
Worst product to ever · Mar 30, 2026
Customer photo 1Unreliable
AJ Madison · 1 out of 5 stars
We bought a brand new modular home that came with this model refrigerator. Within the first year evaporator went bad. Took 4 months to finally get them to replace refrigerator with a new one. 2 1/2 yrs later refrigerator went bad again!
Pat 70 · Jun 7, 2025
Customer photo 1Customer photo 2Do not buy!!
AJ Madison · 1 out of 5 stars
This refrigerator has been replaced twice! It only lasts 2-3 years before the compressor fails. I have no choice but to buy another one because I have the matching freezer. Don’t bother with an extended warranty either because they won’t cover it and you’ll be out more money. I’ve been without a fridge for two months now. It was 3 months last time it broke.
Nick · Apr 22, 2025
Customer photo 1Customer photo 2Disappointed in Missouri!
AJ Madison · 1 out of 5 stars
I ordered this 3 years ago, it stopped working because a leak in the condenser. I built cabinets around this area in my kitchen for the refrigerator and freezer. Have heard they are having several problems with this brand. Now I have a gapping hole and no refrigerator. Too expensive to be buying every 3 years.
Linda · Mar 21, 2025
Customer photo 1Run Away
AJ Madison · 1 out of 5 stars
We installed our sidekick units 2 years ago. The refrigerator has been serviced three times- finally received a new control panel- it still must be on the coldest setting to stay in the correct temperature range. After several repairs we are told the freezer is unrepairable. We don't want to purchase another Sidekick freezer to match the fridge so we will have to buy two new units as we have no confidence either unity will be reliable. Totally lemons...do not buy these.
frustrated! · Nov 18, 2024
Customer photo 1Looks great but quality sucks
AJ Madison · 1 out of 5 stars
Fridge (and matching freezer) looks great but quality sucks. Do not buy
JC12 · Mar 19, 2024
Customer photo 1Strongly Recommend Not Purchasing
AJ Madison · 1 out of 5 stars
The home builder provided this new with our new home. This and the matchong freezer are poor quality. This refrigerator is 3.5 years old and is unable to keep the temperature even throughout the interior. The produce and meat drawers are freezing and ruining our food. Conversely, our GE Cafe series, 10 years old and in our garage, still functions fine. This Whirlpool was customized to be a side by side with the matching freezer. As built ins go it much shorter then the other brands, thus looks odd. The matching freezer (WSZ57L18DM03) had to have door replaced after one year because it could not hold temperature and had to have the thermometer replaced, as well as the freon. Unfortunately, I cannot recommend this refrigerator or the matching freezer. Any repairs we are doing at this point is throwing good money after bad money.
Kelly · Feb 15, 2024
Customer photo 1Customer photo 2Customer photo 3Very disappointed with product
AJ Madison · 2 out of 5 stars
Our 3 year old whirlpool side kick refrigerator developed a freon leak somewhere within the walls and cannot be fixed! We are left with the matching freezer that is currently working. These refrigerators are back ordered for months and I am not sure I want to spend the money on the same unreliable product. Buyer beware!!
Dissatisfied · Jul 6, 2021
Customer photo 1Good looks but inneficient
AJ Madison · 1 out of 5 stars
I bought the matching pair 10+ years ago and have had problems with the refrigerator all these years. It leaks water and does not cool property. The repairman suggested a new door but the company did not offer a replacement door. It does not close properly and water comes out from the door too. We had controlled it for a while but it is now coming back again and I have to replace it. The problem is that the new model does not match the old model so I would have to buy the whole unit again.... I don't think I want to risk another long episode of costs, inconveniences and headchaes!
Reese · Jan 19, 2020
Customer photo 1Same problem!
AJ Madison · 1 out of 5 stars
Beautiful set. Focal point in kitchen everyone remarks about it! Refrigerator stopped cooling properly, Coolant leaked out, evaporator doesn't work and compressor needs to be replaced. $1600.00 to repair. We have to do it, they don't make them the same size any longer and freezer is working fine and there is a whole to fill in the kitchen. I think we should get MORE than 5 1/2 years out of a refrigerator. VERY DISAPPOINTING!!!
· Aug 2, 2017
Customer photo 1breaks down after two years
AJ Madison · 1 out of 5 stars
After two years of having this refrigerator we noticed it wasn't keeping our food cold - after two years! Not too happy about paying anything to get it fixed. I hope it's nothing expensive :(
· Jul 1, 2017
Customer photo 1Piece of junk
AJ Madison · 1 out of 5 stars
This is the worst appliance I have ever owned. This is an absolute $2k piece of junk. Stay away from this refrigerator at all costs. We have had ours for 3 years, and it has quite working 4 times. Getting sick and tired of paying $125 service charge to have someone come out and look at it, and then fix it (put a bandaid) on it. Not to mention the hundreds of dollars of items that had to be thrown out. Whirlpool should be ashamed of themselves, for robbing people, with this garbage. I know they don’t care though, which is shameful.
Tom A · Apr 13, 2026
Worst refrigerator ever!
AJ Madison · 1 out of 5 stars
Absolute worst appliance we have ever owned! We are on our 3rd one in less than 5 years. Our kitchen cabinets were specifically designed for this model, so we have not been able to get a different model without a remodel. They work fine for about a year and look nice, then just stop cooling. Repair companies will say it’s a leak in the sealed system that they are unable to repair. Whirlpool basically says sorry, but you only had a 1 year warranty.
Jcwell · Jan 23, 2026
Could be better
AJ Madison · 1 out of 5 stars
I have had this refrigerator side kick for 5 years and have had to repair it 4 times.
Meandhim · Jan 14, 2026
Whirlpool sidekicks - wasted space
AJ Madison · 2 out of 5 stars
Had to buy this refrigerator because parts for the Whirlpool sidekick we bought in 2008 were no longer available. Planned obsolescence? No match available. Had to buy both a new sidekick set. Tried Whirlpool again as that is what our local dealer could get. While the refrigerator. now @ six months old, seems to be working okay the dumbest thing about it is the door shelves. This unit as well as the matching sidekick freezer comes with limited door shelves. We ordered additional shelves. However, I challenge anyone at Whirlpool to insert additional shelves in any workable fashion. Much, much wasted space. Very unusual. Very poorly designed. If I could have returned these units, I would have.
Jimmy B · Dec 23, 2025
Frustrated
AJ Madison · 2 out of 5 stars
I am on my second Side kick, in theory I like it, but my second one is only 2 yrs old and I probably will need a third. The problem is that you have to match the freezer. The space set in my new house 15 yrs ago was set for just this side kick. Would I do this again NO. I hope this one can be fixed or under my warranty I new one can be purchased.
Side kick · Nov 6, 2025
Terrible product
AJ Madison · 1 out of 5 stars
I have had 2 of these refrigerators in the last 3 years and the cooling failed on both and there is no way to repair. They have r600 refrigerant and it is costly to deal with.
Tf2750 · Aug 3, 2025
Third Sidekick purchased in 8 years
AJ Madison · 1 out of 5 stars
This is the third Whirlpool Sidekick we have purchased in eight years. The first two both required service right around the two year mark, and both were deemed unfixable. We built our kitchen cabinets around this specific model. I'm praying it lasts more than two years because if it doesn't, We will remodel our kitchen to fit a different make and model. The Sidekicks are beautiful in design- people compliment them constantly, but they are utterly unreliable.
Pittsburgh · May 28, 2025
Save your money to repurchase within 3 years.
AJ Madison · 1 out of 5 stars
No surprise; compressor problems at 3 years old. Too expensive for this to happen so frequently and to so many people. And I'm stuck buying the same model or remodeling the cabinetry. Shame on you Whirlpool.
KatB · May 23, 2025
hate the interior design of this refrigerator
AJ Madison · 2 out of 5 stars
I bought this sight unseen because I previously owned sidekicks (16 yrs.). Whoever designed the interior of this unit and whoever signed off on the design should be fired.
Unhappy · Mar 25, 2025
DON'T WASTE YOUR MONEY
AJ Madison · 1 out of 5 stars
I bought my home in 2012 and the owners had the double sidekick freezer/fridge set up. I am on my 3rd fridge and they only last about one year before they stop cooling. One repair was under warranty from Whirlpool but then about 6 months after that repair the fridge stopped cooling again. Whirlpool would not stand by the company they hired so now I will be forced to buy my 4th fridge or redesign my kitchen. Biggest mistake ever to use this set up.
Amanda · Feb 24, 2025
Run!
AJ Madison · 1 out of 5 stars
This was purchased to replace the same model that was only 3 years old and had already once been repaired and broke down again. Piece of junk.
KJKT · Feb 11, 2025
Absolute garbage
AJ Madison · 1 out of 5 stars
We bought our home in July of 2022, and the side kicks were already installed. The fridge compressor went out that November, and the home warranty finally replaced it January of 2023. The new compressor has gone out (December 2024) less than 2 years later. And of course, it’s out of warranty. Whirlpool should stand by their products. I would never buy one again, but it’s built into the wall with a trim kit, so now I’m in a pickle.
krob · Jan 8, 2025
Listen to the reviews. Don’t but.
AJ Madison · 1 out of 5 stars
Wish I could give negative stars. I bought one of these, like others, stops cooling. Control board replaced 2x, thermister replaced 4x, … and the list goes on and on. And yet again it’s stopped cooling. Whirlpool you should be ashamed - since you stopped making the replacement board… now my lemon refrigerator, is just a lemon that isn’t even repairable.
Paul · Oct 29, 2024
Sidekicks: Great idea, not good product
AJ Madison · 1 out of 5 stars
I am on my second set of sidekicks. The concept of all refrigeration in large quantity and large freezer in your kitchen is fabulous. Too bad the units didn't hold up. Both sets. And you have to replace both if you want them to match in your kitchen. First set the freezer went bad in four years. Second set, the fridge went bad in three years. Had tech out on each. Did temp repair on both hoping to get by for another year or so. Got six months. I will never buy this product again. I am buying a fridge with freezer on bottom to replace the bad refrigerator. Yes, it won't match but at this point I am about function and not form. And I especially like telling people that come in to my chef's kitchen why my refrigerator and freezer don't match.
Jac King · Sep 29, 2024
not even 2 years old - no longer works
AJ Madison · 1 out of 5 stars
this refrigerator was put in to a newly constructed home. I have been in the home for 1 year and a few months. The refrigerator has a leak in the sealed system and no longer works. I purchased the extended warranty and they can't get anyone to come out to work on it (Butane coolant). I have been without a refrigerator for over four weeks. I live 50 minutes from Whirlpool. That makes no sense! For resolution, they offered to pay me half for the unit and than void my warranty which wasn't cheap either. Why can't they find someone to fix it? why can't they just replace the unit?
Jennifer · Jul 30, 2024
poor product
AJ Madison · 1 out of 5 stars
i purchased the freezer and refrigerator, w/ trim kit. the kit does a poor job of marrying the units together as one. i had to remove the quality leveling brackets and install the required plastic one which did a poor job of stabilizing the cabinet. very flimsy feeling when pulling the doors open. i wish i had spent the Extra money and purchased a better product.
Digger · Jul 30, 2024
Disappointing . . . .
AJ Madison · 1 out of 5 stars
My last Whirlpool 31-inch Wide SideKicks® All-Refrigerator unit only lasted 2.5 years. The only reason I purchased another one, is that its the only refrigerator model that will fit in the custom space. I contacted Whirlpool via their Facebook account. Someone did get back to me right away and then "ghosted" me.
STF_SalemNH · Jul 25, 2024
Terrible refrigerator
AJ Madison · 1 out of 5 stars
This fridge was purchased in 2021. After three years, the refrigerator just stopped cooling due to line coming in the refrigerator freezing up. This product only comes with one year warranty when most of their other refrigerators come with 2-5 year warranty to cover the sealed refrigeration system. I find it very convenient this specific one is not covered under this warranty as it is on other refrigerators. If you purchase, make sure you to buy extended warranty. I would not recommend this product to anyone.
Donotbuy27 · Jun 12, 2024
Terrible Product
AJ Madison · 1 out of 5 stars
Let me start out with the fact that my first sidekick set lasted me almost 18 years with only 2 or 3 problems in all that time, so when it finally came time to replace set I naturally went with the same thing. WHAT A BIG MISTAKE!!!! I've only had them for about 3 years and have had to have repair man here at least 4 times for the fridge. I am so disappointed now that I am getting rid of both and going with something else. I was so pleased with the first set and so sad with the second set. I don't understand why Whirlpool had to fix a product that wasn't broken in the first place,
VERY SAD · Jun 3, 2024
TERRIBLE PRODUCT
AJ Madison · 1 out of 5 stars
This is our 3rd SideKick in 3 years. This review doesn't even deserve 1 star, much less 5. We just took delivery on our 3rd one, courtesy of Whirlpool. Thank goodness. However, we cannot get it to line up with the freezer, so now we have to find the parts to make it work. The way our kitchen is designed, you cannot put a standard fridge/freezer in the space. It is made especially for the 2 31" units. Which is an absolute nightmare. NEVER AGAIN.
JUSTSAYNOSIDEKICK · Mar 19, 2024
Avoid this fridge
AJ Madison · 1 out of 5 stars
I bought this fridge 7 years ago (along with the sidekick freezer) and it's given me nothing but trouble. The control panel keeps malfunctioning and the evaporator and condenser keep crapping out. I also can't find anyone in my area to repair it because apparently the local techs really don't like working on this particular model. It's been a nightmare and I don't recommend it. I really wish there was a way to repair it, as I hate throwing out such a huge appliance.
kaji0005 · Feb 10, 2024
Junk!
AJ Madison · 1 out of 5 stars
This is a terrible product. I have this model that is four years old, had nothing but problems the last three new years. Replaced evaporator twice and control board once.
Jim55 · Feb 7, 2024
Fridge stopped cooling after 6 yrs
AJ Madison · 1 out of 5 stars
Bought this in Nov 2017 alongside sidekick freezer. Fridge stopped cooling and started giving over temperature alarm . I reset it few times but kept happening and fridge not cooling
DrAsh · Jan 3, 2024
Sealed system is likely to fail
AJ Madison · 1 out of 5 stars
About 3 years old and the compressor has failed. From the reviews elsewhere as well as here it's fairly obvious this is from poor design by Whirlpool. A decade ago, companies would not be able to get away with such mass-produced problems such as this one.
Impersonate · Dec 30, 2023
LEMON! DO NOT BUY!
AJ Madison · 1 out of 5 stars
This is a lemon, and I hope Whirlpool stops selling this piece of garbage! Ours conked out after 11 months and a few weeks--just shy of the 1-year warranty. We threw out a whole fridge of food and waited 4 weeks while the Whirlpool subcontracted technician had to come back twice because the first fix was not what was wrong. Once he was finally done, we thought we'd gotten out by the skin of our teeth, based on seeing the other reviews. NOPE! 3 months later, it conks out again. Another fridge of food gone. The compressor and seal system are trash. Whirlpool wants to put their fingers in their ears and pretend this isn't their fault since it is out of the one year warranty, even though it was not truly fixed when it was under the one year warranty and their subcontracted technicians did not actually fix the problem. We were so excited to find an all-fridge that fit in our space, since we have two freezers and could really use a full fridge with our family. Now we're looking at the cheapest top-freezer fridge we can afford. Hello back pain and bank pain.
somuchfoodgone · Dec 14, 2023
Do not recommend
AJ Madison · 1 out of 5 stars
Only buy this if you have money to burn. The compressor will go out approx.every 16 to 18 months, and of course, the warranty is only 12 months. We've had three of these go bad in 8 years. That is insanity.
Mel10 · Dec 14, 2023
So dissatisfied
AJ Madison · 1 out of 5 stars
It’s already leaking coolant after 1 week!!! What a nightmare. 4th one of these in as many years.
Rhino · Nov 8, 2023
Terrible, Needs to be Replaced Every Few Years
AJ Madison · 1 out of 5 stars
My kitchen space was designed for this refrigerator and the matching freezer. This is my 3rd refrigerator in 10 years. It is only a little over 5 years old and once again beyond repair according to the 2 technicians that have seen it. Very dissappointed in the company that makes this. Will be looking for a more reputable product.
Helga24 · Oct 9, 2023
Nothing has gone right.
AJ Madison · 1 out of 5 stars
We purchased the install plan and did not get. The delivery crew made a horrible mess in our yard garage and kitchen. The refused to install our frig and freezer. Our freezer hums so loud you can hear it in the other room
Cannon · Oct 3, 2023
Sidekick fridge review
AJ Madison · 2 out of 5 stars
My second Sidekick I bought I was very disappointed in the fridge. It only lasted three years before it failed. This is the third sidekick I have bought due to the fridges failing. I hope over time you have improved the product, so I don't need to replace for some time.
Kram · Sep 22, 2023
Beware!
AJ Madison · 2 out of 5 stars
This frig was offered in a modular home that we purchased in 2020, didnt get moved in until Dec 2021 because of covid. About 6 months later it quit cooling it was still under warranty, so they sent a repair out he looked it over and said it probably the module ( the brain) can't think of the name, it took it apart the coils were froze, he thaw them out and said he would order a new module and he would be back, didn't have a problem with it he came back replaced the module and said that they have problems with this model. He didn't know why. But hopefully replacing the unit would fix it. Well it worked again for about 6 months, then it stopped cooling again, the warranty had run out. So I took the cover off the coils sure enough they were froze again, so I thawed them out using a hand held steamer, it took about 2 hours, (luckily I have a frig downstairs in the basement that I could transfer my food too until I finished). WELL HERE WE GO AGAIN YESTERDAY IT QUIT COOLING AND I have to remove the cover and thaw out the coils. DO NOT BUY THIS MODEL! I didn't get a bad one as you read the other reviews you will see they are having the same problem. Way to much money to spend on something that quits working in six months and even the repair didn't work. I grew up with whirlpool appliances that's why I was excited to see that they were available. Still do think they are a good company, but they need to fix this issue so it doesn't keep happening. They need to make it right.
Believer · Aug 26, 2023
Do not buy it
AJ Madison · 1 out of 5 stars
Fridge has been broken twice. Whirlpool will not stand behind the product. The fridge is less the. 1 1/2 years old and it has broken the 2nd time. Whirlpool does not stand behind their products. Whirlpool told me to buy a new one because mine can not be repaired. The problem I have is my cabinets are built around the fridge and freezer. Whirlpool will not be getting another penny from me after this experience with them
Jwgregory · Aug 18, 2023
DON’T BUY!!!!!!!
AJ Madison · 1 out of 5 stars
The refrigerator and also the freezer have both been broken more than they have worked for the time that I have had them!!!! I have had to have numerous repairs done just had a repair done to the refrigerator yesterday they replaced the compressor and another item and it still does not work. So once again no working refrigerator and having to wait for another repair man to come out and clear my day to be at home for them to look at it and try to figure out what is wrong with it. Refrigerator is under two years old !!!!! very unhappy with the Sidekick refrigerator and the Sidekick freezer!!!!! would highly not recommend to waist your money or your time on this refrigerator and or Freezer!!! The freezer broke within the first seven months it took them Around six months to get it to get the parts it still didn’t work when I called whirlpool they said it was out of warranty and I was out of luck it took many phone calls and emails for them to realize that it had been broken when it was under the warranty and I have been waiting on them to get the parts to fix it. They did give me a new one but it is still having issues luckily I bought an extended warranty on my refrigerator which is currently being worked on. As other reviews have said when we built our house in 2005 we built cabinets around the sidekick refrigerator inside kick Freezer those worked good for about 10 years but these last two that we bought because we needed to put them back in the same spot have been nothing but trouble since day one.
Piper88 · Aug 8, 2023
short life
AJ Madison · 2 out of 5 stars
After a year and a half, the 1st fridge was broke. It was non-repairable.
short life · Aug 5, 2023
No a good unit
AJ Madison · 1 out of 5 stars
Only available option due to size and matching our freezer. First unit made it less than 4 years and already having issues with the new one
Buy elsewhere · Jul 29, 2023
Terrible Refrigerator
AJ Madison · 1 out of 5 stars
I have never left a review for anything in my life unitl now. Terrible refrigerator. Bought in 2019. It Was broken or I was waiting for a part to fixed 1 1/2 years out of the less than 4 years I owned it. Repair man was at my house 9 times in 4 years to fix either freezer or Fridge. Finally said, I cant take anymore of your money. I will go out of my way to tell people never buy a whirpool.
Crp35 · Jul 19, 2023
Complete Junk
AJ Madison · 1 out of 5 stars
I have had problems from day one - the freezer didn't work, they came out and did something and fixed it, the ice maker didn't work they replaced it, and replaced it again. It still down the back and creates an ice pond on the back wall - now the refrigerator broke - it is not working at all - waiting on service again - I think they call them because you want to kick them in the side after you purchase them
DHYAkron · Jun 13, 2023
3rd one I've owned in 15 years
AJ Madison · 1 out of 5 stars
This combo is not worth the material it's made of. I've had 2 of the freezers and 3 fridges now in 15 years. Bought it due to space but I will remodel before I buy another. This current fridge is 2 years old. First off, it is very NOISY. The shelves have metal rods in them that fall out and pitiful plastic shelf stabilizers that fall off. In trying to clean it, these pieces were falling, I tried to catch them and the glass shelf fell off and shattered. DO NOT BUY THIS WHIRLPOOL PRODUCT!!
Maggie · Jun 9, 2023
lots of rooom
AJ Madison · 2 out of 5 stars
We received this refrigerator as a replacement of the same model that was absolutely the worst refrigerator we have ever had. In the space of a year the condenser and evaporator had to be replace twice. When it went out for the forth time Whirlpool replaced it with a new. one. It was good to have the replacement just hope this one is better than the first one. The matching freezer that we purchased at the same time as the first one has been fine. What was not covered was the food that was ruined the four times that the first one went bad. Most of the appliances that we have used in the past 60 years have been Whirlpool. This appliance has left a bad taste in our mouths.
sonman · May 14, 2023
Whirlpool
AJ Madison · 1 out of 5 stars
I am not happy with this make or model. This is the 4th one I have had in 3 years. 2 quit cooling and the two that they brought to replace them have been damaged both times and needed replaced. Whirlpool has to know there is a problem with this fridge.
whitten · May 9, 2023
Excellent Refrigarator...when it work!
AJ Madison · 2 out of 5 stars
This is our 3rd Side-Kick All-Refrigerator since 2015. We love the roomy space of the unit and it works beautifully...until it breaks down every 4 years. The problem is the compressor broke down, then repaired and a year later the evaporator and controller failed. We were promised it would be repaired and lived without it working for 3 months then told they could not get the part and we had to replace the unit at a great expense to us each time. The same thing happened both times, Problem is our kitchen cabinets were built around this unit so we can't buy another brand 31 inches and matching our Side-Kick Freezer. Very disappointing for an expensive Refrigerator.
Karen · Apr 19, 2023
Poor Quality
AJ Madison · 1 out of 5 stars
We purchased a refrigerator/ freezer sidekick set 5 years ago for a new home. Since then the freeze has been repaired once and now running well, BUT the refrigerator has been repaired and then replaced once and is now out again after 15 months. Technicians say it is not repairable. Freon leak in wall of frig. Same issue with first one. So we are faced with dilemma of buying a 3rd one in 5 years OR going with a different brand and having to renovate the wall of cabinets where the units are located. Not sure how a company can continually produce such poor quality.
Disappointed · Feb 25, 2023
Only looks good but poor quality
AJ Madison · 1 out of 5 stars
Moved into new home in 2018, since 2021 frig has broken down 3 times. Every time it’s the compressor , relay…. Home warranty will only fix, not replace. Don’t buy this refrigerator. The freezer next to it works well. Too bad food spoils and we have to wait about 10-14 days for parts to arrive. Maybe the frig we have is a LEMON
G N K · Feb 21, 2023
Strange design
AJ Madison · 2 out of 5 stars
This was the only fridge that would fit in place of my old Kenmore Pro fridge. The Sidekick has a useless pizza sleeve in the door and drawers that can barely hold anything due to the weird shape and split design. The door storage is not very customizable especially considering the butter holder can't open all the way in some configurations and isn't closed completely ever. There's not enough light but it does keep food cold...at least for 1 month. Reviews were scary so I purchased a 5 year plan knowing this will likely not last.
Dave · Jan 26, 2023
4th Replacement Fridge Help! Same problem w/each!
AJ Madison · 1 out of 5 stars
This is the fourth replacement refrigerator since it was purchased new in 2017. Not to mention, the repair efforts to fix the fridge before a replacement is ordered. Each time, same issue; sealed system leak. Long lead times to fix or replace each time. Super frustrating. Whirlpool I know you can do better!
TamaraD · Jan 17, 2023
refrigerator ok, sidekick freezer was defective
AJ Madison · 1 out of 5 stars
So far we're not happy with our purchase of the sidekicks. We haven't installed them because the freezer was not working from the get go. It was very noisy when plugged in and upon service call there was a wire harnass stuck in the fan so a wire broke because of this. It has been 2 weeks and this has not been repaired. This could probably have been prevented if there was some quality control before the product was sent out for delivery. As far as the refrigerator goes it appears to be working but we are not going to change our existing sidekick out until we can install both applances. Our existing sidekick refrigeraor is working fine but it is again the freezer that went out. This will be the third set of sidekicks we have had. The freezer is the appliance that goes out. If there was way to swap out the doors of the units so you don't need to replace both appliances so they match that would be a plus. When they are side by side in your kitchen you don't want mismatched appliances. We're also not completely satisfied with the layout of the inside of the refrigerator. We like the layout of the shelves, drawers and door storage better.
disappointed · Oct 22, 2022
Poor Reliability, No Parts Available
AJ Madison · 1 out of 5 stars
I cannot recommend for anyone to buy this refrigerator. 3 weeks ago, it stopped cooling and the repair person said it was the evaporator coil. Naturally, this part is completely unavailable for the repair person to make the repair (and the forecast restock dates are unknown or made up). At first, I was managing with ice chests but now I bought an additional refrigerator to manage my families needs. I wouldn't even be typing this if it just broke because I understand that things break and it seems like a relatively inexpensive fix--BUT I CAN'T FIX IT BECAUSE THERE IS NO PART AVAILABLE. Whirlpool will probably say that it is due to supply chain issues and while that may be partially correct, I would be shocked if they had actually stopped production on NEW complete units. The repair parts are likely just being prioritized for NEW units at the expense of existing owners. Naturally, I am outside of the 1 Year warranty--which also shows a lot of confidence in the product. But warranty or not, the part is not available......
BrBi · Jan 19, 2022
Not good Quality at all
AJ Madison · 2 out of 5 stars
only bought this because of my Kitchen was made to this size and this is the only one available
mey25 · Sep 15, 2021
Do not buy
AJ Madison · 2 out of 5 stars
We bought this 2 months ago to replace a ridge that died. This product has poor lighting and drawers that are hard to move and remove to clean but the biggest problem is serious. The product comes with three fixed temp settings. the low is way too low resulting in keeping food too hot. the factory default results in refrigerator temps in the low 40s again leaving food too hot and the high setting results in food near the freezing point (34 degrees) yet you cannot adjust these settings.
Mike Lewandowski · May 28, 2020
Beware
AJ Madison · 1 out of 5 stars
I searched high and low to find a nice looking all-fridge, that wasn't Frigidaire or another brand known to be consistently faulty or in my case, catch fire. (only to find out the exact model has been recalled, just not the model number I had!!) So, I thought my parents have had a couple whirlpool items that have lasted over 30 years, lets try them. And hey! this is a cool looking fridge and with 8 kids it was functional and a great size. But..... it didn't even last 5 years!!!! WOW I will NEVER buy another Whirlpool item unless their quality returns to former glory and their corner cutting stops DON"T BUY!! or YOU"LL BE REPLACING
disappointed! · May 24, 2020
Piece of garbage
AJ Madison · 1 out of 5 stars
We bought our fridge less than two years ago and it stopped cooling for the second time. The last time we had it repaired was about 5 months ago. It cost us around $300 to repair. It stopped cooling again and I will never buy this garbage again. I will go with a different brand from now on.
Angry mom · May 11, 2020
POOR QUALITY, WORSE SERVICE !
AJ Madison · 1 out of 5 stars
Bought the sidekick refrigerator & freezer about 5 years ago. Like many other reviewers, the refrigerator stopped working and cannot be repaired. Looking at the responses to the reviews by Whirlpool, they would indicate that Whirlpool, is concerned about the quality and reputation of their products and would take responsibility for them. Unfortunately, don't waste your time contacting them. Your will sit on hold for an eternity and then be told that the product is out of warranty and you are on your own. This product has quality problems as evidenced by over half the reviews being negative. However, the company does not seem to care.
Buckey in Soonerland · Apr 28, 2020
Peace of garbage
AJ Madison · 1 out of 5 stars
Bought this piece of trash 18 month ago and it is dead already. It only has a 1 year warranty so this shiny piece of pure stinky garbage cost me more monthly than a compact car ! Someone is coming to check it out tomorrow but after telling him the model he told me it may be very likely to be extremely expensive to fix from his past experience. This thing is basically the Lada of refrigerator. An overpriced price of filth that should not exist. I can not believe it is legal to rip people off like that. Don't buy this sac of ..... Don't even bother with that brand.
JGMO · Apr 21, 2020
Very disappointed
AJ Madison · 1 out of 5 stars
The refrigerator evaporator coil iced up 5 times and the unit is under 3 years old. Today no ice on the evaporator coil but it only cools down to 60 degrees. Another load of groceries lost due to a poor quality product.
Brownae80 · Apr 2, 2020
Lucky that it lasted 5 years
AJ Madison · 1 out of 5 stars
Had the fridge for just over 5 years and it finally quit cooling completely. Had on and off issues with cooling once in a while but didn't seem like a big deal until it just stopped all together. Appliance repair service said it was leaking and that the cost to fix would not be worth it as these models apparently have issues all the time and would likely need another repair soon. Was advised to just get a new fridge and won't ever buy one of these again.
dont buy this · Mar 22, 2020
Evaporator not good After a month and half
AJ Madison · 1 out of 5 stars
Repairman came on Thursday and confirmed evaporator is not good and there’s a hole in the coil, that’s why there’s a condensation spot on the back dripping water down and onto my flooring. Waiting for paperwork to have another sent thru warranty.
Yayyy!! · Jan 12, 2020
Don't buy it! Worst decision to buy the SideKicks!
AJ Madison · 1 out of 5 stars
I made a horrible mistake back in 2003 when I designed a kitchen around the SideKicks. They are the worst product. We are on our 4th one and it just broke down again. Of course it's always just beyond the warranty. Get the extended warranty!!!! I can't believe there isn't a class action lawsuit yet.
madhousewife · Dec 30, 2019
Junk!
AJ Madison · 1 out of 5 stars
Bought July 2016, started beeping and stopped cooling. Repairman out replaced control panel. Started beeping again after he left and not cooling. Built our kitchen around the units. I am going to contact an attorney, obviously many people having same problems. I will never buy this brand again!
Nomys · Dec 28, 2019
Stressed out
AJ Madison · 1 out of 5 stars
I have been in this new home for 2years and on my 2nd side kick fridge, and it just went out again. Had a tech come by today and said it was done, repairs would coast just as mush as a new one.This is BS!!!!!!! I brought in a 15 yr old GE fridge from the garage, that I have never had a problem with, and it is now sitting in the middle of my kitchen till I figure out what to do. Merry Christmas!!!
Mr Boat · Dec 10, 2019
Looks nice but not functional
AJ Madison · 2 out of 5 stars
I have had this fridge for just about 5 days now. When I first moved all my food from the older model to the new model (same size) I was amazed that the same amount of food took up more space than before. 1) I have 2 fewer shelves on the door, previous version had 5 full length shelves current only has 3, (they are 6 half shelves, so you lose a few inches in the middle) the previous model bottom shelf on the door could hold a bunch of two litters and the top shelf was perfect for cans. The new model is missing both of these features. 2) the inside has 1 fewer shelves, previous had 5 shelves, current has 4 (because they converted one to drawers 3) number of drawers, previous had 2 full size (crisper) and 1 small, new one has 4 full size (crisper) that are bigger than the previous model. One smart thing in the previous model was that you could see through the glass between the bottom shelf and the drawers so you knew what was in there without having to open them. That is now gone, you cannot see the bottom two drawers at all unless you open and that just means whatever goes in there will be forgotten about quicker. 4) The bottom drawers are larger, so if you are throwing junk in there its fine, not great for people who like to be organized and see everything they have 5) the spacing between the shelves is no well done, for example a 20oz bottle can only fit on two shelves in the new model, but could fit on 4 shelves in the old model. The amount of space for the shelves has decreased. 6) the light and control panel is in the in the middle and to the front of the top of the inside of the fridge so you loos that space as well. This could have been put in a better place such as on the outside of the door, or make it smaller. 7) the shelves on the door bump into the shelves, so if you have items on the shelves you cannot put them near the edge or they will get pushed into the fridge, for example i keep a large water container with a spigot that in the old model could rest right on the edge, but in the new model sites 2 inches inside so you have to pull it out and push it back 8) the doors on the hinge side of the door cannot open unless the door is open about 125 degrees because the "pizza holder" sticks out. you may have to redo your build-in or pull the fridge out further to allow extra space for the door to open 9) what is the point of the "pizza holder" it is a waste of space, blocks the drawers from opening and the gap at the bottom of it makes it so it is a wast of space unless you have a box that you can rest on the side, but there are not many items that can do that. I tried a few items, but they would fall out of the bottom 10) The door itself is about 3 inches larger than older models so you need a bit extra room 11) the fridge makes a loud breathing noise, not all the time, but often, not sure what it is for (maybe when it is doing an air exchange), and it may be a defect, I will probably record it and call support to see if it is normal. 12) it is simple to set the temperature, as they have few buttons to push and one says perfect temp Overall I'm disappointed in the product for the price paid when compared to other brands and even other Whirlpool products. They should quickly take this model to the drawing board.
Non20 · Dec 2, 2019
DON'T BUY JUNK
AJ Madison · 1 out of 5 stars
Purchased this set in 2009 for new constructed home, Fridge lost coolant 2013 had it charged then a year later again. Unable to fix so had to order a new fridge 2015, they changed the design so had to buy the freezer so they would match. IN May 2018 the fridge lost coolant again and was able to fix, now 16 months later fridge is not working. Same issue. Planned the kitchen design around these appliances. So I have paid about 7000-8000 in the past 10 years. No More!
This is not right! · Nov 21, 2019
A PIECE OF GARBAGE!!!
AJ Madison · 1 out of 5 stars
I bought and finally paid it off after 4 years and now it's going to the curb after 3 failed attempts to repair it becuase of inaccessible freon leak. WHAT!! After 4 years???!!! No warranty, no recourse, nothing I can do but trash it. No assistance whatsoever from Whirlpool. I refuse to replace it with the same junky quality product from Whirlpool. Freezer will go into the basement. Read and heed the reviews, your unit will breakdown. Don't waste your hard earned money!
Disappointed405 · Nov 3, 2019
Waiting on replacement again.....
AJ Madison · 1 out of 5 stars
I normally would not post a negative review on a website, but I don't want someone else making the same mistake I did. I want to start off by saying the refrigerator looks amazing and we really like it when it works. The freezer has been amazing since we purchased it with no problems. They really do look great together and guest talk about how much they like them all of the time. However, it is the refrigerator and the customer service that we have not been thrilled with. We are currently waiting on our 4th factory replacement in less than 4 years. Bought first one in 2017, never worked and was immediately replaced. Second worked until October of 2018, repairman came out and tried to repair but after a couple failed attempts decided it needed replacing. Third refrigerator worked until September of 2019, September 8th to be exact. First repairman came out in about 4 days and ordered part. Part came in and he attempted repair one week later. Fridge cooled for about 30 minutes then we got the dreaded over temperature alarm. This repairman said he would recommend replacing fridge to whirlpool. Well, whirlpool wanted a second opinion. I guess because they don't trust the people they pay to repair their machines. Second repairman comes out and says the first guy didn't know what he was doing and he could fix it no problem all he had to do was order the correct parts. So he orders the parts and we wait another week for part to come in and repairman to come back and fix it. By the time he comes back we are sitting at 4 weeks without a fridge. And guess what, it doesn't work and he recommends ordering a replacement. Basically we wasted two weeks there, when the first guy recommended the same thing. When whirpool calls the following week, because evidently they can only come to my house on a Thursday or Friday, we are told it will be 14 business days before they can get the replacement to my house. We finally get email confirmation that they will be here on Nov 8th. So we have gone 2 months without this thing working. I completely understand things taking time, but when a customer spends the amount of money this fridge costs, plus pays for extended warranty and has gone through the problems that we have, you would think they could be a little inclined to expedite delivery or go out of their way to make this experience a little easier. I really don't understand why this process should take this long. I guess I should be thankful at least it is still under the extended warranty. Unlike some of the reviews that I have read. This experience has made me never want to purchase another Whirlpool product.
BCinKY · Nov 1, 2019
To expensive
AJ Madison · 2 out of 5 stars
I bought this Refrigerator 3 month ago, yesterday the compressor stops, we call the After Service and we have to wait 2 days, we are a family with two children, the temperatur isnside is 50 F, I thinks that this refrigorator is too expensiv, and is not a good quality, sorry
Friedrich · Oct 28, 2019
Don't buy!!!
AJ Madison · 1 out of 5 stars
I am now on my second model of this frig. Our cabinets were built around this unit so I am stuck with something equivalent to this size. I discovered the death of the first frig when we returned from a trip to Disney.... lost everything!!! My current one started leaking out the front. Found the drain line was stopped up... fixed that. But now it fluctuates in temperature so much I am losing contents. I do not want to go back with the same brand. I know this is a whirlpool site but does anyone have a suggestion of a different brand? It is ridiculous to have to replace this unit every 4 years!!! Who can afford to do that?????
Not happy!! · Oct 21, 2019
Lawsuit pending
AJ Madison · 1 out of 5 stars
This unit has worked flawlessly since I purchased it almost 8 years ago. It's a shining example of what's possible given proper craftsmanship! Of course I'm joking. The freezer lasted but a year, the fridge is all iced up, rusting and clogged. Utter garbage. Can we not all get together and sue Whirlpool?
Alistair · Oct 7, 2019
Fridge stopped cooling after only 2 years
AJ Madison · 1 out of 5 stars
We bought the fridge/freezer combo through our homebuilder. The fridge stopped cooling after 2 years, causing the alarm in the fridge to go off repeatedly. We hired repairmen to look at the issue. They said the fridge is leaking freon and cannot locate where the leaking is taking place. Although they added more freon they warned us we may have to replace the fridge. We are very disappointed that we spent so much money on a fridge only to have it fail with only 2 years of gentle use. The freezer is fine. We have a Haier fridge that we've used for 20 years and has never broke down. The quality of this Sidekick fridge is subpar!
Jing Tang · Jul 9, 2019
Will not fit
AJ Madison · 1 out of 5 stars
I have a set of Sidekicks from 2011. The freezer is fine, never had a problem. The refrigerator has been an issue since the day it went out of warranty! We have nursed the fridge for 5 years and finally decided to just get a new one. The new "improved" version of the same model does not match the old one. The door handle is in a different spot and shaped differently. Also, the door, which was made deeper to accommodate a "pizza door" (stupid idea) will not open in our built in cabinets and cannot be swapped with the old door. So we are left with the dilemma, redo our custom cabinets and buy a new SET of sidekicks, upgrade to a more expensive Sub Zero type brand (which still won't fit in our built in space), go with a different style all together....
Chris · Nov 20, 2017
Damaged Door
AJ Madison · 1 out of 5 stars
Delivered to home, setup, butter lid will not open due to damage to top left of door.
2nd Refrigerator in 6 months · May 29, 2017
very bad product
AJ Madison · 1 out of 5 stars
Bought new refrigerator and freezer in 2011. Fridge died after 6 months and was replaced. Freezer had a frost problem because a wire in it was not connected. 2 years after, fridge stopped working and had to force whirlpool to repair it. Was always freezing if set too low after that. Then fridge died recently, after not even 6 years of usage. DO NOT BUY!!|!
· May 25, 2017
Not cooling
AJ Madison · 1 out of 5 stars
Purchased in 2015, two years later the unit is not cooling. We have had to place blocks of ice in the refrigerator to keep food items cool until service arrives.
Ronw · May 8, 2017
Sweep Stakes entry reviews?
AJ Madison · 1 out of 5 stars
Any half way decent reviews on this model are Sweep Stakes entries. Tell you anything..Run, Run from this model
Run Don't Walk · May 1, 2017
Broken fridge and nothing to replace it
AJ Madison · 1 out of 5 stars
Not happy with this fridge. It was built into our cabinets along with the freezer. First, the ice maker in the freezer only works intermittingly. Atleast they are able to fix the ice maker. However despite paying for a 3 year warranty I was told today that my fridge is no longer able to be repaired because the part is no longer available. I therefore will need to purchase a brand new fridge that likely will not match the freezer perfectly. Very disappointing especially since we have been a long time Whirlpool customer.
PMD · Mar 6, 2017
Chef's home Kitchen Refrigerator
AJ Madison · 2 out of 5 stars
The previous whirlpool refrigerator leaked constantly and no one could repair it. This was the only one that fit my kitchen that was designed around the previous whirlpool specifications. The new layout is NOT useful I lost condiment shelves on the door. The pizza rack is of no use for a chef or home cook who does not use prepared pizza. The large shelf on the door is too tall. We do not drink soda. We need space for milk and cream and then the smaller shelf for condiments. The extra veggie keepers took away shelf space. I am constantly moving things to find something. Unfortunately this is the only one that fits my kitchen. It keeps things cold looks nice but the configuration is terrible!!
Family of chefs · Feb 14, 2017
Worst nightmare
AJ Madison · 1 out of 5 stars
We had this side kick refrigerator, and after a year the refrigerator stop working. We lost a lot of food.Whirlpool sent a repairman and we just have it back this Saturday .Today Sunday February 13th ,its not working again.
Leda · Feb 12, 2017
Run away as fast as you can!
AJ Madison · 1 out of 5 stars
This refrigerator is far and away the worst purchase I have ever made. First unit didn't work when it was delivered. Second unit lasted 4 months before it stopped working due to what appears to be a freon leak. More than $300 in food ruined. After reading reviews on other sites this appears to be a regular occurrence. They will replace it with another faulty unit that breaks and spoils more food. Obviously this is either a known design flaw or consistently poor manufacturing.
· Dec 24, 2016
very disappointed
AJ Madison · 1 out of 5 stars
I bought the all-refrigerator and matching all-freezer. First, the fridge rattled from day one; told it would stop when it was installed and leveled - NOT. The whirlpool repairman told us he probably wouldn't be able to fix the rattle but if we wanted to pay our kitchen installer again to pull it out he would try. The freezer and fridge doors were not the same height and not adjustable so installer had to lift one unit to make the doors level (although the base units are not level). We bought the kit to put above and below the units to make it look like one unit - top piece fine but the bottom piece does not attach like the instructions indicate so we had to tape it on(yes, scotch tape). NOW, everything in my crispers freeze and ice builds up behind the crispers.
not happy · Nov 29, 2016
Terrible
AJ Madison · 1 out of 5 stars
Terrible! We are now waiting for our 3red one to be delivered and just built our house 18 months ago! The "approved" whirlpool warranty company is equally terrible...would not buy this or the matching freezer again!
· Nov 10, 2016
Having regrets!!
AJ Madison · 1 out of 5 stars
8 Years ago I outfitted my kitchen with all Whirlpool Gold appliances. 3 yrs ago, my microwave started falling apart, a year ago, this fridge unit started leaking water and would not stay cold on a consistant basis, 3 weeks ago it broke down completley. 2 months ago, one of the burners on my electric stove went out. So I am impressed with Whirlpool Gold?? Not one bit. I have custom cabinets built around this fridge/freezer unit and have water damage to the cabinets because of it. Even when the repair man came out, he had nothing good to say about this unit. I thought i was buying high quality appliances hence "GOLD". I feel that for the amount of money, my microwave, stove top and fridge should have lasted alot longer than 8 years tops.
Mrs. Howell · Sep 19, 2016