Customer reviews for FIN-0000460
Read the 160 customer reviews available in this collection, with full review text and ratings.
Great interior space!
AJ Madison · 5 out of 5 stars
I had seen many negative reviews prior to buying. I have had this frig for one week, and I love it. The left door does close quickly when the ice maker is full, so just hold it a bit as it closes, it really is that simple. I am absolutely amazed at the space this model has. It has more room than any other counter depth frig I have owned. The craft ice maker is slow in making the beautiful round orbs, but certainly makes enough for several drinks a week The ONLY complaint I have is the door water/ice dispenser. It doesn't fit a very tall container and the panel that is pressed for dispensing, doesn't extend the whole way down. When filling short glasses you need to hold the glass up. I know, real 3rd world problems! I would highly recommend this frig!
BrinkGbg · Mar 12, 2025
Customer photo 1Customer photo 2Great lighted refrigerator
AJ Madison · 4 out of 5 stars
We've had our counter depth LG refrigerator a little over a month. It's very sleek looking as it doesn't have handles so that took some getting used to. The craft ice cubes are a novelty but not really necessary and if I didn't have a separate freezer, it would be shut off to have more room for frozen food. The shelves had to be re-arranged as storing tall bottles can be problematic. Wish there was a butter shelf.
QE66 · Jan 3, 2025
Customer photo 1Beautiful Design
AJ Madison · 5 out of 5 stars
I bought this due to its large, well lit interior and innovative design. Enjoying the four types of ice. The contemporary “handleless” design was a big plus
PorscheMan · Dec 18, 2024
Customer photo 1Great features
AJ Madison · 5 out of 5 stars
I bought this a few months ago and Fridge is great. It has a lot of room and the ice makers are a plus
Jesequel · Nov 27, 2024
Customer photo 1Great features with lots of space!
AJ Madison · 5 out of 5 stars
We bought this fridge in April for our new home. We absolutely love the space it offers and the convenience of being able to see everything in it. Love the way you can configure the shelves as well. Our favorite is the fun ice it makes!
Denise100 · Nov 13, 2024
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Love the ice and the storage room!
AJ Madison · 5 out of 5 stars
Purchased our new refrigerator about 4 weeks ago and absolutely love it! So much room and love the clear shelves and drawers which allows you to see stuff in the back. Best feature is the ice! We were always running out of ice with our old refrigerator. This fridge has 3 ice makers and we always have plenty even when we have company. And I absolutely love the mini ice cubes. They are my favorite. Would definitely recommend this refrigerator to anyone that is looking. We have purchase several LG appliances and have never had any problems with them
Kaykatey · Oct 9, 2024
Customer photo 1Customer photo 2Customer photo 3Great use of space
AJ Madison · 5 out of 5 stars
We really love this refrigerator. Tons of space for a counter depth refrigerator. It also fits perfect in our space. The three drawers in the freezer are very convenient. The craft ice is great too. No complaints on this purchase.
LG_4Life · Aug 9, 2024
Customer photo 1Customer photo 2Customer photo 3Great fridge
AJ Madison · 5 out of 5 stars
Great product so far! Love the space for a counter depth refrigerator, and the 4 types of ice it makes! Hopefully it will last 20 years like my fridge it replaced. Looks like it is well built and has quality of an LG PRODUCT
Lepizza · Jul 3, 2024
Customer photo 1Great selection of ice features
AJ Madison · 5 out of 5 stars
Only a couple of weeks in use, but so far enjoy the clean exterior look and the craft ice option. Plenty of interior storage space for food and drinks.
PleasedLGCustomer · Jul 1, 2024
Customer photo 1Customer photo 2You should check the model out
AJ Madison · 5 out of 5 stars
I like the counter depth feature. The freezer section has three drawers which is a big help in arranging frozen items. Having four different kinds of ice is impressive.
MMichaelM · May 30, 2024
Customer photo 1Fast Ice maker(s), true to size, hefty shelves
AJ Madison · 5 out of 5 stars
Honestly, I'm obsessed. It's functional & beautiful
rknagel · Apr 16, 2024
Customer photo 1Customer photo 2Customer photo 3Spacious counter depth model
AJ Madison · 4 out of 5 stars
I’ve had this refrigerator now for two months. My husband and kids love the different ice shapes and sizes. Is that a reason to buy this model? Probably not. The no handles thing is weird and I’m still not used to it. So suffice to say there are constant dirty smudges up top where the grab handles are located, or just on the door in general from pushing it closed. The other feature that takes getting used to is the motion sensor light between the refrigerator and the freezer. It lights up anytime and every time someone walks past the unit. For the first few weeks I was continuously thinking the door was ajar. All in all it a fine appliance. My last refrigerator was deemed a lemon and we got our money back, so having a unit that works is amazing after that four month ordeal. Always buy the extended warranty!
Jen73 · Mar 9, 2024
Customer photo 1Best refrigerator we have ever had
AJ Madison · 5 out of 5 stars
Wonderful fridge, all the bells and whistles you want without going overboard. I am not a fan of the refrigerators that have clear windows in the front, this is elegant and we have received numerous compliments on it. Not having the handles cuts down on the size and it reduces fingerprints too. Having multiple types of ice is actually super nice, the craft ice is great with drinks and the mini ice is awesome with big bottles of water. Five stars for sure.
Tommy T 27 · Feb 6, 2024
Customer photo 1Nice frig
AJ Madison · 5 out of 5 stars
This is a nice, good sized frig with great features. Really like the craft ice option as well as the automatic light that activates when you walk up to it. 3 spaces in the freezer are also helpful.
Nice frig · Jan 23, 2024
Customer photo 1We love the craft ice!
AJ Madison · 5 out of 5 stars
We love the fridge! We are happy with its design, meaning our stuff fits nicely and it stays cold/frozen! The craft ice feature, especially the beautiful, spherical, highball-sized ice is a huge hit!
Steve4127 · Jan 23, 2024
Customer photo 1Happy Campers
AJ Madison · 5 out of 5 stars
I bought this fabulous refrigerator in November and it is now January 9th. My wife’s choice and I concurred. I have never seen her happier with an appliance choice. She has used all four ice options and grins each times she chooses. Though we have never owned LG appliances, we decided that our only appliance choice will be LG. We bought new LG washer and dryer which will be delivered in two days. The quality of the refrigerator surpasses any brands with which people are normally bombarded. It is refreshing to have a product deliver the quality that is advertised. We will not buy any other brand in the future.
Harrell · Jan 10, 2024
Customer photo 1Customer photo 2Pretty fancy!
AJ Madison · 5 out of 5 stars
We’ve only had our new fridge about 3 weeks but so far we’re very happy with it. It has more usable space than our old side by side. Love the bottom freezer and especially the Craft Ice maker. So happy we chose this model. Very attractive in our kitchen.
Denise W · Dec 28, 2023
Customer photo 1Love the Ice! Miss the Handles.
AJ Madison · 4 out of 5 stars
I purchased to upgrade a prior model as I was very excited about the ice feature, which has lived up to expectations. The pros are the space and configuration. The cons, which are mainly personal preference- at 5’9” I dislike having to bend down to open the doors each time. A notch in the door or handle would have been better. This would also help keep prints off the fridge bc every time you close the doors you must touch the doors, so I am constantly cleaning them. The notch in the freezer door collects fallen debris from the fridge. Unless you’re standing in front of it with the doors open it can’t be seen, and is not easy to wipe clean due to the narrowing of the the design. Although I can live with this. It also appears the temperature setting is off from the factory. Even after double checking there is no additional plastic from shipping covering anything, it’s cooler than what the digital thermometer reads - as the top shelf freezes the salads even though it’s set at 37. This caused the shelf attached to the interior door to unexpectedly crack when exposed to room temperature. It was replaced quickly and easily by LG, but still continues to freeze some items. All in all I’m happy with the fridge and haven’t run out of ice, but would prefer handles or a notch on the doors as to not bend down and eliminate the need to constantly clean.
SweetK8 · Dec 12, 2023
Customer photo 1Customer photo 2Great refrigerator
AJ Madison · 5 out of 5 stars
I bought this a few weeks ago and so far I love it. It is spacious. I can see pretty much everything when I open the doors. The 4 ice features are great.
Jawhite93 · Dec 7, 2023
Customer photo 1Customer photo 2Customer photo 3Fantastic refrigerator
AJ Madison · 5 out of 5 stars
We were worried it would not be enough space in the refrigerator but it is ample space and we cannot be happier. The pull out drawer on the bottom allows us to see items at a quick glance. For organization I would recommend clear plastic bins for the main part of the refrigerator. The water and ice in the door works perfectly. The extra ice maker in the freezer is great when we have company.
JenOT · Nov 23, 2023
Customer photo 1Customer photo 2Verry roomy for a counter depth
AJ Madison · 5 out of 5 stars
I purchased a new LG because of the past excellent experience with this Company. The new refrigerator has lots of room compared to the old one. Because of kitchen size restrictions, we were limited to a counter depth, but this fridge has the capacity of a full-size refrigerator. No handles on the doors means there is now extra floor space to get past it. Controlling the temps and Icemakers with the Thin Q app is super easy and convenient. Love my new LG.
DianeinAZ · Oct 7, 2023
Customer photo 1Love the ice!
AJ Madison · 5 out of 5 stars
I’ve had this fridge for about 2 weeks now and I love it! I especially love the four types of ice. This is our first French door refrigerator. And we are really enjoying it!
· Sep 27, 2023
Customer photo 1Amazing Features and Ample Space
AJ Madison · 5 out of 5 stars
Saw it at Nebraska Furniture Mart in The Colony TX and loved it. Perfect counter depth, excellent ice making (I have no clue why some people have complaint). Compressor is loudish (nothing a TV at regular volume) will quiet. Tons of usable space inside! The 4 types of ice is fenomenal - my significant and I use a lot of ice and have never had any issues. Door water dispenser fits my Yeti without any issues, the welcome light is a really nice touch. The app works great and lets you adjust settings remotely. It fits perfectly in our kitchen and makes the kitchen look nice and elegant. I love the hidden pull handles. We even lost the wrench to adjust the doors and LG offered to send us one at no cost. My mother has had her LG fridge for 5 years with zero issues and her washer and dryer.
JJSR · Sep 20, 2023
Customer photo 1Customer photo 2large size counter depth fridge
AJ Madison · 5 out of 5 stars
we are very happy with this counter depth fridge and the capacity, more room than we expected. the fridge is low noise and quiet. love the large ice balls.
DCSD · Jun 10, 2026
Dgd
AJ Madison · 5 out of 5 stars
Love all the great features. Love the three different types of ice cubes
Dgds · May 14, 2026
LG FRIG
AJ Madison · 5 out of 5 stars
I bought one of these seven or eight years ago. It’s a great refrigerator. I love it. Runs well keeps things nice and cold and frozen. When this goes down I’ll buy another one. Has a great capacity fits nicely in the area that is for refrigerator. It’s plenty of shelving and it’s inexpensive to run.
brainshavings · Jun 25, 2025
Good airflow
AJ Madison · 5 out of 5 stars
Have had this fridge for a little over a month and so far I'm liking it. It was a bit pricey but I got a decent discount. The bit I think I like most is how the cold air is distributed. My past refrigerators had air vents running down the back wall which always seemed to be getting obstructed by the food on the shelves. This unit distributes the air at the edges which seems to work better. In addition it has the door cooling system which help assure the airflow is reaching everywhere. Hopefully the app will help me know if I have a failure rather than finding a fridge that is too warm too late to prevent all the food from needing to be thrown out. Also I accidentally chose this model without door handles, but I found I love the handle-less doors. There are hand grabs along the tops/bottoms to open the doors. Its far too early to have an opinion on the long term reliability.
dpc66 · Jan 30, 2025
Feature packed.
AJ Madison · 5 out of 5 stars
This refrigerator is very well designed with many great feature, including an easy to read and operate display panel that shows all pertinent data and allows for adjustments to be made easily. The ThinQ interface to my smartphone is great and allows me to monitor and operate the fridge remotely.
PlanoRick · Jan 15, 2025
Lots of room
AJ Madison · 5 out of 5 stars
Like all the features especially the different type of ice.
ipdsharkey911 · Jan 14, 2025
SLEAK. LOOK NO SHOWN HANDLES
AJ Madison · 5 out of 5 stars
I RECEIVE OUR LG REFRIG 12/23 AND HAVE ENJOYED ALL PARTS OF IT THE THREE TYPES OF ICE CUBES TO ITS SLIM DESIGN WITHOUT HANDLES. LG KEEP IT UP
JOHN WITHERSPOON · Jan 13, 2025
Great features
AJ Madison · 5 out of 5 stars
This is a great counter depth refrigerator with more space inside than my previous one .
Grose407 · Jan 5, 2025
Great configuration for max room, very functional
AJ Madison · 5 out of 5 stars
Greatest refrigerator I have owned in my 78 years!
Dziadzi78 · Dec 30, 2024
Spacious, well organized
AJ Madison · 4 out of 5 stars
I bought this about a month ago. I love the amount of space it provides, and the option to flip up one side for taller items. The only thing I didn't like was the way the ice comes out in the front. Some goes to the floor.
Nancye15 · Dec 29, 2024
Amazing counter depth capacity!
AJ Madison · 4 out of 5 stars
I purchased the refrigerator almost two months ago. I love the large capacity for a counter depth model. Lighting inside the fridge is great. Fruit and veggies are staying crisp. It’s a great appliance.
Jo36 · Dec 18, 2024
Great style.
AJ Madison · 5 out of 5 stars
Long time LG customer and I wanted this model because of the craft ice, works great.
Ed Dahlberg · Dec 2, 2024
Great
AJ Madison · 5 out of 5 stars
Excelente is my refrigerador the light is on en the ice is fantastic
Bravo2024 · Nov 25, 2024
Roomy with great features.
AJ Madison · 5 out of 5 stars
We purchased this about a month ago and are very impressed with the features and room inside the refrigerator. We love the multiple options for Ice as well.
Gwl71 · Nov 12, 2024
Perfect French Door/Counter Depth Frig
AJ Madison · 5 out of 5 stars
We love our new Lg French door, counter depth frig! The 4 kinds of ice feature is fabulous! We never run out when entertaining. I also like how it is laid out; much roomier and flexible than most French door styles. The outside does not have handles, so it very sleek, attractive and easy to keep clean.
Amelia65 · Nov 2, 2024
great fridge
AJ Madison · 5 out of 5 stars
bought this a month ago and it is great love the multi ice makers
Jesequel · Oct 28, 2024
AJ Madison · 5 out of 5 stars
We bought this refrigerator for its amazing looks and electronic features and large capacity inside and the great reputation that LG refrigerators has
Juanito53 · Oct 13, 2024
Great ice!
AJ Madison · 4 out of 5 stars
Purchased the LG with 4 types of ice. Love the craft ice and smaller cubes it makes, and it being in the drawer makes it super easy!
Thom_Momma · Oct 7, 2024
Works well
AJ Madison · 4 out of 5 stars
Sorry I didn't notice there are no handles on the door before I bought it.
mimsandace · Oct 5, 2024
BEST FRIDGE
AJ Madison · 5 out of 5 stars
We bought our refrigerator a month ago. Its amazing how spacious this Counter Depth Fridge/freezer combo is! I'm able to fit all my frozen and fresh groceries in easily. The retractable shelf is an awesome feature; allowing us to put leftovers or pots/drinks when we need to by pulling the shelf back to create more space for taller things. We're completely obsessed with the 4+ ice shape/size options. Although the ice drawer fills a bit on the slow side, the ice dispenser on the door pours out 2 different shapes (crushed and a medium cube) very quickly and plentiful , while the freezer drawer has large fancy cubes and mini ones. The only downside is because of the no handles on the door, the door does get finger prints on it. It's easy to wipe down though, and I do that every morning and evening. The freezer compartments and shelving allows you to fit so many things inside. we have a section for bread, one for frozen fruit and vegetables, and the bottom is for frozen proteins, and treats.
ChanaS · Oct 1, 2024
Good Refrigerator
AJ Madison · 4 out of 5 stars
The layout of our kitchen makes the counter depth refrigerator the best option. This does reduce the amount of space available, especially in the refrigerator. Space for taller items is somewhat limited. However, for me and my wife this is really a minor inconvenience. The biggest complaint we have is with the bottom drawer of the refrigerator. To pull open the drawer you have to open both refrigerator doors. It would have been good if the bottom drawer was split into two drawers. Aside from that, the motor is very quiet, the temperature is consistently maintained and we are happy with our fridge. We did need to replace the craft ice maker. Fortunately this happened while the warranty was still in effect. The repairman said this is a very common problem with LG. He also asked if we replaced the compressor. We haven't but there was an implied warning in his question.
TomTom44 · Sep 25, 2024
Everything and More
AJ Madison · 5 out of 5 stars
We've had this refrigerator for month now. Being countertop max depth adds a little more space than the normal countertop depth ones. All the ice features are great and work as noted.
BobW75 · Sep 24, 2024
Best Counter Depth on the Market
AJ Madison · 5 out of 5 stars
We love our new LG Counter depth frig. We especially like the icemaker that makes 4 types of ice. It is in the door panel which saves room up top and dumps ice into trays in the freezer. Our model is very sleek and modern looking without handles and it lights up when you get close to it which is great at night.
Amelia65 · Sep 9, 2024
Love it.
AJ Madison · 5 out of 5 stars
Very pleased with new fridge. Love ice feature and also larger cubic feet of storage without taking up space in home.
Don 1950 · Aug 28, 2024
Great Features
AJ Madison · 5 out of 5 stars
I bought this fridge a month ago and I have really enjoyed it.
Age1 · Aug 23, 2024
AJ Madison · 5 out of 5 stars
extremely happy with our new refrigerator was surprised at the size of the ice chunks in the bottom
square59 · Aug 19, 2024
Excellent!
AJ Madison · 5 out of 5 stars
This fridge is excellent! It is very sleek looking as well as having many wonderful features such as air filtering of the fridge, producing 3 different types of ice and smart options. I would highly recommend this product!
FaveOma · Aug 9, 2024
I Like It!
AJ Madison · 4 out of 5 stars
I have had the dishwasher about a month. Pros: quiet, cleans great, easy to use, like the app., very pleased with it. Con: I don’t like the utensil basket. It has two tops that can flip open but the handle gets in the way it needs three and all the holes to put utensils in are the same opening size some need to be bigger to accommodate bigger handles.
debs24 · Aug 7, 2024
Everything is great
AJ Madison · 5 out of 5 stars
I keep trying to find something wrong with the fridge but i keep failing
Laron · Aug 2, 2024
Nice Refrigerator/Freezer
AJ Madison · 4 out of 5 stars
Even though I am thrilled with the diversity in sizes for the ice, the huge balls take forever to make. It took over 48 hours to make 3 ice balls! Also, the big door where the water and ice are, is too heavy at closing. I have to pay very close attention in closing it! The freezer capacity is quite small compared to a side-by-side model.
Maria34 · Jul 31, 2024
Amazing Extras
AJ Madison · 5 out of 5 stars
I've had this fridge for 2 weeks and love it. I didn't choose it for the craft ice or ambient lighting, but they are awesome extras. Love the sleek look/feel of the doors w/out handles.
Gail1029 · Jul 29, 2024
Great features and lots of space
AJ Madison · 4 out of 5 stars
Bought this in June 2024 to replace a 5 year old LG. Love this brand, got the counter depth version and find there is plenty of room for the 2 of us, both the fridge and freezer. There are 3 ice options and I was able to turn off the craft and mini cube options until I was ready. Only thing taking a while to get used to is there are no handles like the old one. That is our only complaint!
Jules60 · Jul 24, 2024
Love it!
AJ Madison · 5 out of 5 stars
I don’t think I’ve ever loved an appliance before, but I love my LG French door refrigerator!!
SK Brandy · Jul 16, 2024
Craft ice is all-some!
AJ Madison · 4 out of 5 stars
Day #14 and I still like this French Door frig. The Craft ice is all-some! The light that comes on when you walk by, is great at night when you want a late night snack. It never makes any noise. The draws in the freezer section are the perfect size. I do wish the inside water filter work on the Ice makers as well as the water dispenser. That is the only reason I did not give it a 5 star rating. My fix for that was to install another inline filter, before the water connection on the back of the unit.
Inspector 1 · Jul 14, 2024
Great features. Jim
AJ Madison · 5 out of 5 stars
Love the fridge. 4 types of ice including large ice balls for cocktails..
Jimb65 · Jul 7, 2024
Simply the best amongst all the rest!!
AJ Madison · 5 out of 5 stars
This is my second LG Refrigerator. Only replaced my old one because I was renovating my kitchen and went from white to stainless. LOVE,LOVE,LOVE this refrigerator!!!! Bigger, brighter, roomier and perfect size for my kitchen!!! The ice options and the roomy freezer are awesome! Having the water filter in the door is so much better for me as I am vertically challenged!!!
French Persuasion · Jul 4, 2024
Sad to happy
AJ Madison · 4 out of 5 stars
Just had a problem with my ice maker. It was repaired very quickly and I’m very satisfied.
Big cube · Jul 3, 2024
Great product.
AJ Madison · 5 out of 5 stars
2 weeks old and a great buy so far! This refrigerator has great features and energy efficient. Looks like the quality is super compared to other manufacturers.
Lepizza · Jun 28, 2024
The best refrigerator ever!
AJ Madison · 5 out of 5 stars
I love my new LG French Door Refrigerator more than I ever thought I’d love an appliance. It is so user friendly, easy to clean (most are not). It has a wonderful layout and the 4 kinds of ice, including large ice balls, are the best. It holds way more than more previous one.
SK Brandy · Jun 21, 2024
Very nice overall refrigerator 1
AJ Madison · 5 out of 5 stars
Really great looking fridge with great features. Love the craft ice and the other types of ice as well. One thing I overlooked for measurements were the 4 inch thick doors. Where the refrigerator goes in my kitchen I had to remove eight inches from the hallway wall so I could get the unit closer to the wall and now works perfectly in my very small kitchen. The space inside is great and works very well. The adjustable shelf I like as well. It's easy to adjust as needed.
Vman 1 · Jun 20, 2024
Great fridge! Very happy with purchase.
AJ Madison · 4 out of 5 stars
We love the fridge there’s no doubt about that. It’s got a ton of space in both the refrigerator and freezer and the fact that it gives you three different types of ice is a real bonus. We did have the fan go out after only 6 Months, but they got someone out to fix it right away since it was still under warranty. The motion light on the freezer took a little getting used to if you’re not used to having your Refrigerator light up every time you walk by. Otherwise, it does the job it needs to! And it looks great too!
Heatherama · Jun 18, 2024
Wonderful Refrigerator!
AJ Madison · 5 out of 5 stars
I seriously didn't know I could love an appliance as much as I love my new LG French Door Refrigerator! and the 4 kinds of ice are a hoot, especially the large Ice Balls. Also, it is easy to clean and my last one was impossible to clean and even when cleaned, it didn't look clean.
SK Brandy · Jun 16, 2024
Sleek and nice!
AJ Madison · 5 out of 5 stars
We bought this fridge about 2 months ago. So far so good. The fridge is counter depth but seems much bigger than our last one. We love all the different ice types as our family uses ice a lot. We haven't ran out of ice when combining all the different ice it makes. We like the compact door ice maker since it saves so much space. Only complaint would be lining up the doors. They are still not perfectly aligned and we have adjusted them to the max with the fridge being level.
Bowman226 · Jun 15, 2024
Great look and features
AJ Madison · 4 out of 5 stars
I bought this refrigerator in April 2024, it was awesome until my craft ice stop working. Come to find out the water hose used to attach to the water line is too long and my spouse had to adjust it to get the craft ice and water working again from the dispenser. I love the refrigerator, but the only draw back I see is that you have to open both doors to pull out one drawer which causing air to penetrate the interior of the fridge which could cause problems later on.
EveM2024 · Jun 8, 2024
Great features
AJ Madison · 5 out of 5 stars
Very happy with product so far,excellent product,great quality
Wayhil1 · May 14, 2024
Amazing space inside for a counter depth unit
AJ Madison · 4 out of 5 stars
We really like the fridge but were unhappy with the ice door ice maker breaking in 10 months
MD75 · May 6, 2024
Lots of options
AJ Madison · 5 out of 5 stars
I bought this fridge 5 months ago. It has peformed as expected. We bought for the multiple different ice options although we do not use them all as much as I thought. I do like the shelves in the freezer drawers. That is a different setup from out last fridge. Overall, I would recommend this product.
Agattozzi · May 2, 2024
Ice maker options are a hit
AJ Madison · 5 out of 5 stars
The square feet for a counter depth fridge is as much as old full depth fridge. Smart design
Shellbell39 · Apr 23, 2024
Great Features
AJ Madison · 4 out of 5 stars
I bought this fridge in November 2023. We love the look and unique features, such as the glass window and air filter. We do miss the auto-stop water dispenser of our previous brand fridge. In March 2024, the PC board failed, and it took two weeks to replace it. It caused inconvenience, which prevented me from giving a five-star rating.
Vianney · Apr 21, 2024
Love it
AJ Madison · 5 out of 5 stars
I purchased my LG refrigerator in January and I just love it. It is roomy, and it has 4 different types of ice cubes. My favorite are the golf balls. Never brought an appliance without physically seeing it. This is the first and I am so happy that I did. Don't miss the handles at all. Everyone that sees it is very impressed. I only wish the water filter filtered out the salt from my water softener.
Happy senior citizen · Apr 20, 2024
Love this fridge
AJ Madison · 5 out of 5 stars
I've had this 6 months and I love this fridge. The only thing is I need bypass plug for the water filter since I have a whole house filtration system.
Gaston Arguelles · Apr 12, 2024
Awesome product
AJ Madison · 5 out of 5 stars
My first impression of this fridge was negative. We were unable to place typical gallons of milk and certain large containers inside. Once we rearranged the shelves to make the bottom row higher, our milk and containers fitted. In fact, this truly maximized our space. Rearrange your shelves to maximize.
Royboy2 · Apr 3, 2024
Great product
AJ Madison · 5 out of 5 stars
We bought a counter depth refrigerator that is great. Hook up the water and plug it in and its ready to go. Excellent product.
Ekim2230 · Mar 26, 2024
Great product
AJ Madison · 5 out of 5 stars
Great refrigerator, and love the craft ice feature.
DLIB · Mar 23, 2024
Excellent
AJ Madison · 5 out of 5 stars
Pleasantly surprised how much we like this fridge.
Bob in PHX · Mar 10, 2024
Nice refrigerator
AJ Madison · 5 out of 5 stars
Bought this refrigerator a couple weeks ago. Love it. Has all the space we need. No finger prints to worry about cleaning. Black stainless steel looks great.
Linjer · Mar 7, 2024
Great fridge, great value
AJ Madison · 5 out of 5 stars
Have had this refrigerator for 2 months now and am very happy with it. The ice maker has worked perfectly, and the additional craft ice is a bonus. Took no time at all to get used to the ‘no handles’ 😊
Aviano · Mar 6, 2024
AJ Madison · 5 out of 5 stars
I am so happy with my refrigerator and the four ice shapes. . I can use an ice ball for a drink on the rocks. I use an ice ball and small ice cubes and regular ice for a drink with wine for a little less wine. I love having four ice different shapes of ice. My daughter is waiting for a refrigerator that is not counter depth with the three ice makers. This refrigerator is great. I am short and I can reach everything! Thank you!
Barbara Ruth · Mar 2, 2024
48
AJ Madison · 4 out of 5 stars
Lurched three weeks ago. Love the space both in frig and freezer. Whoops, the ice maker hasn’t worked properly from the start. Only eight ball made. The dispenser partially froze up and the mini cube section is light on cubes. A service repair order has been placed and should be at my home in three days. I’m sure all will be rectified and we’ll be able to enjoy the Frig.
Burt K67834 · Feb 11, 2024
Great features
AJ Madison · 4 out of 5 stars
I have had for over a month and so far is great! Very nice
Fancy1 · Feb 6, 2024
Lots of room for a counter depth fridge!
AJ Madison · 5 out of 5 stars
I’m enjoying the roominess and organization of the storage. I’ve had this fridge for 2 months and really like how it keeps my cheese and produce fresh from spoilage.
Denise ZG · Feb 5, 2024
Great refrigerator
AJ Madison · 4 out of 5 stars
I bought this over a month ago and I love it so far. Works great. Very good use of soace
Fancy1 · Feb 4, 2024
Great replacement from competitor brand
AJ Madison · 4 out of 5 stars
Rating it a 4 now as we haven't had it that long. So far, very impressed with the noise, functionality and layout. If I had to ding it on one thing, it would be that it is supposed to be fingerprint proof - not the case, but otherwise I would recommend.
cartfan · Jan 31, 2024
AJ Madison · 5 out of 5 stars
So far everything is great. Love the sleek look with no handles. Wonder if I needed 3 separate ice makers.Door ice and craft ice are both great but have not used the 3rd.ice makers ice, but might be good for parties. The one fault I see is the door bins are not tall enough to hold wine bottles.I now have to store them in the frig. and take up refrig.shelf space.
Duane 35 · Jan 30, 2024
Especially like the craft ice maker!
AJ Madison · 5 out of 5 stars
We purchased this refrigerator two months ago and we are very pleased with it. Good quality and very well laid-out.
Benjhawk · Jan 23, 2024
LG Refrigerator, counter depth, french door.
AJ Madison · 5 out of 5 stars
Im very please with this spacious refrigerator, Design is sleek, Very effecient, very quiet except when ice is dropped in the bin, a lot of features not found in other makes.Cost is very reasonabe. Ecellent for the price .
nand2017 · Jan 22, 2024
good storage for bottles
AJ Madison · 5 out of 5 stars
so far so good. plenty of room for food and the ice maker is working well.
Jack Rogerd · Jan 17, 2024
Love it, but it takes a little personal retraining
AJ Madison · 5 out of 5 stars
We love the refrigerator. Our only issues are getting used to no handles. We love the look, but it will probably be a little bit longer until we are used to not having handles. Also, the doors are not perfectly aligned yet. We are not sure how to fix this, and now that the holidays are over, hopefully we can get that fixed. Just be ready to retrain your brain to reach under or over to open it. I think we're almost there.
ajlocaljoe · Jan 16, 2024
Quiet refrigerator
AJ Madison · 5 out of 5 stars
We've had this refrigerator since Jul 2023 and so far, so good. It's nice and quiet. Our only issues were with replacing the inside air filter [the holder didn't work with the replacement filters, but that issue was resolved] and the door open chime, which cannot be adjusted or disabled. It's annoying because of the short duration allowed before it starts reminding us the door is open. I think it should have a factory preset time span of say 2~3 minutes, along with options to increase the time to 4 or 5 minutes and also shut it off completely. This could probably be done via a firmware update on ThinQ App.
barry506 · Jan 14, 2024
Awesome!
AJ Madison · 5 out of 5 stars
I bought this unit sight unseen. I had certain requirements that had to be met. Specifically, counter-depth, clean lines, exterior ice/water, 3 door and no freezer handle. (I find those to work awkwardly.) This unit is well thought out and met all of my requirements and then some. It has 4 types of ice (regular and crushed from the dispenser, “craft” mini-cubes and balls in the freezer). I wasn’t at all interested in the “craft” ice thinking it was overkill, but I find myself loving them! This unit is extraordinarily quiet and astonishingly spacious. It has great additional features even including cushions in the freezer ice bins to dampen the dropping of the ice. It also does not have a zillion external lights to bask an entire room at night (I hate that). The operating controls are located on the right wall in the refrigerator. The ice/water dispenser has a very discreet indicator and, other than the UV halo (which disinfects the dispenser automatically about 10 mins/hr, I read), there are no other distracting lights. The approach light is fantastic! It, as well as the halo, are soft blue and won’t blind you. Having no protruding handles gives it a clean, very sleek look. The print-proof stainless seems to be more print-proof than my old refrigerator. Of course the lack of protruding handles would have something to do with that but whatever. The “handles” are recessed hand-holds. The freezer has a latch in the center of the recess to open it. The doors have recesses on both the top and bottom. Using a hand-hold to open the doors is the only thing I’ve had to become accustom. I was surprised and delighted to realize that you can open and close either door independently! (I have a relative whose complaint is having to remember to close the left door before closing the right but I was grudgingly willing to accept that.) The sealing flap between the doors is, as typical, located on the left door and while open lies flat against the edge of the door. However, it has an upward protrusion that engages with a track in the ceiling portion of the refrigerator which guides the seal into place without the need to close the doors left-right. Brilliant! The door ice maker is super thin compared to my old one and latches tightly closed. The water filter is conveniently located just below the door ice maker behind a bin. The bin needs to be removed and the filter pivots outward to replace. Easy-peasy. The bins are nice and deep (the one under the ice maker is not as deep, of course). The rear-sliding shelf is great for taller items and everything operates smoothly. I am quite pleased with this unit and would highly recommend it to anyone.
MacWolff · Jan 12, 2024
Massive fridge, annoying constant beeping at us
AJ Madison · 4 out of 5 stars
Overall this is a nice, spacious refrigerator. It's a bit deeper than standard "counter depth," so if you're looking for something sleek to match standard counters, this one will stick out a few inches from the surrounding counters and cabinets. The capacity is MASSIVE, it's well-organized, and the WiFi connectivity is nice. One major annoyance is the door open alarm. It starts beeping at you after 30 seconds, which is definitely not enough time to load groceries from a shopping trip, and there's no way to turn it off or change the duration. Maybe this is something that can be added in the ThinQ app later as an update, but for now, it's infuriating and we considered possibly returning the unit just for this annoyance alone.
jough · Jan 10, 2024
Great fridge
AJ Madison · 5 out of 5 stars
Great fridge. I had several issues getting the unit and the craft ice maker went out several weeks into the purchase. All that being said, all issues were resolved to my satisfaction. The only issue I may have is there are no handles. This will take a little getting used to. Plenty of room and good lighting. Very happy overall.
Mount prospect · Jan 2, 2024
Great Fridge
AJ Madison · 5 out of 5 stars
We bought it 2 months ago, and it has been a great fridge. It has lots of space and I love that you have the option for smart feature through the LG ThinkQ app.
GDZ14 · Dec 27, 2023
Great quality construction!
AJ Madison · 5 out of 5 stars
Really love the 3 ice makers and the 4 types of ice - especially the craft ice!
Benjhawk · Dec 25, 2023
AJ Madison · 5 out of 5 stars
Bought for 3 weeks now and so far so good. I have always loved LG products
Jenn1983 · Dec 22, 2023
AJ Madison · 5 out of 5 stars
Love lg, my second fridge from them. First lasted 15 years
bsisms · Dec 21, 2023
Great product.
AJ Madison · 5 out of 5 stars
So far so good! Getting used to no handles is definitely interesting but doable. My only complaint is the “fingerprint resistant” coating which is not that resistant. Overall, I am pleased with the fridge and hope it continues that way for years to come.
· Dec 18, 2023
Looking forward to long useful product life
AJ Madison · 4 out of 5 stars
We appreciate the added interior space from our previous model. Right door has difficulty closing and required tech visit to correct the vertical seal strip to operate properly.
M762023 · Dec 13, 2023
This is a great refrigerator.
AJ Madison · 5 out of 5 stars
I bought this refrigerator about a month ago. And it was pleasantly surprised on how well it works. How cool it is and the 4 different cats. The ice is awesome. I won't recommend us to anyone.
· Dec 11, 2023
Looks good runs well
AJ Madison · 5 out of 5 stars
I purchased unit several weeks ago and it has been doing everthing as advertized so far. It is very quiet which I like. The water filter location on door this filter is great as wife is short can reach this filter.
crhelm · Dec 10, 2023
AJ Madison · 5 out of 5 stars
Best fridge ever! The space is great and not to mention the 4 types of ice. Just love those balls!
Wheels6467 · Dec 10, 2023
Well-designed space in both fridge and freezer
AJ Madison · 5 out of 5 stars
Space very well-designed: holds so much than most counter-depth models with flexible shelves and deep door storage. Freezer compartment nicely maximizes use of space...also you can store a lot with easy access and no need to dig down deep as with other freezer drawers. Outside water and ice dispenser works great and ultra-violet light destroys bacteria...my previous GE fridge would get black muck in water dispensing tube which you couldn't see. Multiple types of ice is a nice added touch. I wish the temperatures displayed would allow you to see the actual fridge and freezer temps and no one what the temps are set at. Doors without handles take some getting use to...but that happens quickly. Overall very satisfied.
TomSp · Dec 8, 2023
Great features! Lots of space!
AJ Madison · 5 out of 5 stars
I’ve been using this refrigerator about 2 months now and love it! There is plenty of space to organize the goods!! I love the long drawer and being able to adjust the settings on what’s inside. The smart panel is easy to read and use. The split shelf is convenient for tall bottles when the door is full. Love how the freezer drawers slide out when door pulls open and baskets are spacious. The LED lights give off the perfect amount of light when going in the kitchen at night. I just wish the door handles were on the front vs the bottom for the fridge. Aside from that, this is a great choice if you need a spacious refrigerator! I bought this refrigerator before any knowledge of a sweepstakes.
Ver19 · Dec 2, 2023
Amazing ice!
AJ Madison · 5 out of 5 stars
I am very pleased with the counter depth refrigerator. Abundance of space, multiple ice makers and even water in the door. The exterior is truly fingerprint resistant.
Ta2z · Dec 2, 2023
LG makes Life Good
AJ Madison · 5 out of 5 stars
The is t(e nicest refrigerator I have purchased in 40 years. I
Ta2z · Dec 1, 2023
Great Ice Making
AJ Madison · 5 out of 5 stars
We purchased this refrigerator for the kitchen in our new house. The ice making and water dispensing features are awesome.
Mike Sz · Nov 26, 2023
Refrigerator better than I guessed it would be
AJ Madison · 5 out of 5 stars
Love the low profile ice maker in the door that gives more refrigerator space. Also love the 4 types of ice. Very quiet operation! Replaced a Samsung with this unit and am really happy we did.
Bah2 · Nov 19, 2023
Well-designed storage space, great features
AJ Madison · 5 out of 5 stars
Large capacity for a counter-depth fridge. Adjustable main and door shelves are great. Freezer compartment design is well thought-out to maximize storage and for ease of access. LED lighting is very good and the outside light turned on by a sensor is a nice touch. I wish the temperature displayed showed both actual temperatures and set temperature instead of just the latter. Overall a wonderful product that is very highly rated by Consumer Reports with a great frequency of repair rating. .
TomSp · Nov 13, 2023
Slimmer and craft ice!
AJ Madison · 5 out of 5 stars
So far we are really liking it. About a month in and are enjoying the 4 ice options. Slimmer profile allows more room as well.
BrandonTexas1 · Nov 6, 2023
Great features
AJ Madison · 5 out of 5 stars
I bought this refrigerator a month ago and I love the space and the 4 different types of ice it has. Great pick.
Candy94 · Oct 24, 2023
Great product
AJ Madison · 5 out of 5 stars
This LG is so great! Love the four types of ice and it is so economical. Will definitely tell family and friends to buy.
Infiniti08 · Oct 22, 2023
Love the 4 different ice cubes it makes ,
AJ Madison · 5 out of 5 stars
Great refrigerator so far. Would consider buying LG for the rest of my house
Jerri58 · Oct 22, 2023
great look
AJ Madison · 5 out of 5 stars
I am happy with my purchase just been waiting for a response or action on replacing the door that was dented upon delivery.
Heather72DOG · Oct 20, 2023
Great fridge!
AJ Madison · 5 out of 5 stars
Great fridge. It is very spacious for a counter depth and the craft ice is very cool.
JBags · Oct 15, 2023
Love the 4 kinds of ice this refrigerator makes
AJ Madison · 5 out of 5 stars
I have had my refrigerator over a month now and it is great. I love the 4 kinds of ice as well as the forced cold air on the products in the door! I like the french door so I can place trays and other oversized dishes on the shelves. Having hidden door openers above the freezer is great as I have a tight space and didn't like protruding door handles. Also nice is the locking door handle to open the freezer. Little hands cannot accidently open the freezer!
IowaJules · Oct 10, 2023
AJ Madison · 5 out of 5 stars
Large inside but doesn’t stick out love the counter depth and the ice in door and in freezer great option
Franb · Oct 6, 2023
Great features.
AJ Madison · 5 out of 5 stars
I am very happy that I bought my new refrigerator, and it is serving me well, I like the 4 types of ice cubes and the light on the bottom drawer, that lights up when you walk towards the refrigerator.
Fran23 · Oct 6, 2023
Hands down best refrigerator for your money!
AJ Madison · 5 out of 5 stars
My husband and I absolutely LOVE this refrigerator! It has so much room, makes four types of ice to boot! LG ThinQ app is so user friendly and packed full of features and valuable information. Did I mention the tons of ice it makes…. the mini cubes and craft ice are a HUGE hit with our family!
· Oct 4, 2023
Amazing fridge
AJ Madison · 5 out of 5 stars
I recently purchased this fridge and I love it. It has been runnig smoothly and its easy to use. I love the space inside the fridge ans freezer and love the craft ice feature. ThinQ app is very useful with updates. Overall I am happy with mu purchase !!
Ammara · Sep 30, 2023
We Love It
AJ Madison · 5 out of 5 stars
Great refrigerator. We lover all of the ice options and how BIG it is for a counter depth fridge.
· Sep 18, 2023
Nice features
AJ Madison · 4 out of 5 stars
Thank u for this opportunity. I love the shelf that retracts to allow for taller bottles, I love the third shelf in the freezer that allows me to easily separate frozen foods and not have a 4 th door. I am still not too sure why the ice water door dispenser lights up every so often. I enjoy the various ice, however the dispenser really needs some redesign , as I need to use a wide mouth bowl to prevent the ice from splashing on the floor. The door occasionally need to be wiped down from finger prints. It has been said that”a new broom sweeps clean”, so i would especially like to be able to review this appliance when it is a year or older in my kitchen!
Dorothyg · Sep 18, 2023
AJ Madison · 4 out of 5 stars
Thank you for the opportunity to review. I love the shelf that converts to allow extra tall bottles, I love the various ice( though dispensing ice really requires a very wide mouth bowl, bc the ice splashes too much). and especially enjoy the “third shelf” in the freezer. It really helps to separate frozen foods, and not use a 4 th door. I do find the door needs to be wiped down to remove fingerprints. I am really not too sure why the door dispenser will occasionally light up. It has been said that “ a new broom sweeps clean”, so I hope I will be given this same opportunity when my wonderful new refrigerator is one year old or hopefully older! Again thank you,dg
Dorothy g · Sep 18, 2023
A Great Choice So Far
AJ Madison · 5 out of 5 stars
We bought this refrigerator to replace a competitor product that had a fundamental design flaw. We could not be more pleased so far. The unit is quite spacious with many options for storage. It appears to maintain a consistent temperature in both the refrigerator and freezer. We've been enjoying the multiple types of ice - whether the convenience of the in door ice, the novelty of the craft ice in our drinks or the benefit of the mini-ice for when we load up bottles before a long bike ride. Plus the unit is incredibly quiet, especially compared to our previous refrigerator. Two things to note is that it takes a few days to get used to the lack of handles and that one side of the refrigertor stays warm, thus warming the pantry next to the refrigerator a bit.
Andrew25 · Sep 15, 2023
Quiet Machine
AJ Madison · 5 out of 5 stars
The refrigerator is quiet. The space is great. I love the ice choices. Make sure however you cycle all ice 24-48 hours then discard or use to keep you ice chest full of cold drinks for that summer picnic!
Mercyme1 · Sep 6, 2023
Love it!
AJ Madison · 5 out of 5 stars
I love my new refrigerator! I thought there wouldn't be enough storage space once I moved and needed a counter-deep fridge instead of a standard depth one, but this refrigerator has plenty of room! It does a great job keeping items cold. It even makes fancy ice cubes! The three tier freezer system makes it easy on the back. The trays for the fancy ice cubes do take up a good portion of the top freezer tier. If not making fancy ice, the trays are removable (or available to put other items in them). I would buy again!
AZPR · Sep 4, 2023
We like the features so far
AJ Madison · 4 out of 5 stars
We’ve had it a few weeks now. I’m not sure I’m happy not having door handles though. It seems I’m constantly wiping off fingerprints. The ice maker in the door has clumped up a few times if we don’t use it all the time and we like to use the two options that we have in the freezer. We love the water dispenser as it’s the first one we’ve ever had that comes out slow enough not to splash. The counter depth is working just fine for us and appears to be very roomy.
JJustus · Aug 14, 2023
Large Capacity
AJ Madison · 5 out of 5 stars
We replaced our old side by side with this refrigerator and so glad we did. Both the refrigerator and freezer hold more than our other refrigerator. It is sleek looking and I love that there is a flat bottom to the water system so it is easy to keep clean. the special drawer keeps deli meat and cheeses fresh for longer. Love that we made this purchase.
Ice 4 Ways · Aug 14, 2023
Lots of room
AJ Madison · 5 out of 5 stars
Only had my new fridge for a couple of weeks but I am really enjoying it. There is more room than I thought there would be. I love the two separate ice makers. All the extra ice comes in handy for several things. And the LG app has been nice to control the temp. And I like that it will remind me about the filters. I like the look of no handles but I am still trying to get used to how the doors open, it’s a little awkward.
Loriag · Aug 11, 2023
Excellent refrigerator
AJ Madison · 5 out of 5 stars
Bought this refrigerator a week ago, I am very pleased with this refrigerator. The counter depth is great, there is so much room inside. The freezer has a huge amount of storage, with two sliding shelves plus the main freezer compartment. I went from a 22 cu. ft. top freezer to this 25.5 cu. ft. bottom drawer freezer and what a difference. I no longer have to stack things on top of each and move things around to get what I want. The three different ice makers is a huge plus. I first thought why would anyone need three ice makers but now that I have them, it's a big plus. This refrigerator is so quiet you don't even know it's running. The LED lighting inside is great. The sleek flat front with no handles gives the unit a nice appearance. I was not in the market for all the bells and whistles, I had to purchase what would fit through my door opening. I am so happy I got this refrigerator, I am highly pleased with this purchase.
lglifeisgood · Jul 16, 2023
Amazing
AJ Madison · 5 out of 5 stars
Great fridge!!! Love the amazing craft ice!!! Love the design and layout!!
Inwood678 · Jul 14, 2023
Full capacity in a counter depth
AJ Madison · 5 out of 5 stars
I owned an LG counter depth in my previous home. The existing refrigerator in my new home needed replacement. I again needed counter depth and saw LG now offers a counter depth with full capacity. The counter max was a great choice for me. I'm pleased with the increased capacity. The model I purchased happens to offer 4 types of ice; crushed, cubed, craft, and mini cube. While I purchased the model for the capacity, I'm really enjoying the mini cube and craft ice. I'm very happy with my purchase. It's a clear upgrade from either of my previous units.
Cadace1 · Jul 13, 2023
Love this refrigerator
AJ Madison · 5 out of 5 stars
Beautiful, spacious and well thought out refrigerator. Love the flat, clean lines and the craft ice option is such a great feature!
KRColorado · Jul 8, 2023
The left refrigerator door does not close properly
AJ Madison · 3 out of 5 stars
I just bought the LG refrigerator that makes 4 kinds of ice. I am happy with the ice however not happy that the right side refrigerator door does not close properly. It appears there is no magnetic force to draw the door to close. The left side closes fine. It is the right side that continues to stay open about 4 inches. This is REALLY annoying. Is there any suggestions?
LRYXC2606S refrigerator · Jan 28, 2025
Customer photo 1I wanted to love this fridge but..
AJ Madison · 3 out of 5 stars
This is a beautiful refrigerator. I love the sleek smooth look of no handles and the inside lighting and the stainless steel back of the fridge are stunning. This fridge runs very quietly which is a big plus since my kitchen is open into the family room. The three ice makers are a super nice feature even though I'm only using two of them. It's nice to know in the summer time I can activate the third one when ice is more in demand. The two vegetable/ produce bins are very nice in roomy although they feel a little bit flimsy and the flexible deli bin is very large and I like that you can change the temperature to accommodate what you're storing . However, in my opinion this is not a counter depth fridge. It sticks out further than my previous LG counter depth French door refrigerator that this replaced and the doors are much thicker. The refrigerator protrudes out into the walkway entering into my kitchen. LG recommends a two and a half inch clearance on either side and when open my refrigerator hits the control panel of my microwave drawer which is three inches away. On the very first day the refrigerator door got dented because my microwave control panel door was tilted open. The shelf spacing in the refrigerator is such that you cannot fit a bottle of soda or beer without raising the shelf, which then gives you a middle shelf that is so narrow virtually. Nothing fits on it. I also cannot understand how there is no covered bin in the door for butter! In my 68 years I have never had a refrigerator that did not have a covered butter bin in the door, including my previous LG counter depth french refrigerator. The left door of my refrigerator closes very easily, but the right hand door has to be forced closed. Which worries me that somebody might accidentally leave it partially open. I also find the freezer door to not glide out easily. If size is not an issue for you and you don't mind that it protrudes further than a standard counter depth with the doors being so thick, and you have the clearance on either side then this refrigerator might be perfect for you. It has many positive features. However, there were just enough negatives for me to make it less than a perfect fit for our family. I will adjust eventually, but for the time being I'm not a happy camper.
Aviedo816 · Nov 29, 2023
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Customer photo 5Customer photo 6Does not produce enough ice!
AJ Madison · 3 out of 5 stars
The fridge is sleek and has tons of space BUT I bought it for it's ice making capabilities and have been thoroughly disappointed. I have had this fridge for three weeks and yet to see it fill the standard in door ice container more than a quarter of the way and the craft make barely produces at all. The ice ball dispenser seems to be the only thing producing at the advertised rate. Not what I an appliance of this price.
Matt923 · Sep 8, 2025
Good except ice maker
AJ Madison · 3 out of 5 stars
Really like this refrigerator but after about a year one ice maker already does not work.
marymike · Jul 11, 2024
Good refrigerator, not worth the high price.
AJ Madison · 3 out of 5 stars
It’s okay. It takes getting use to having no handles. Even though it says finger print resistant, there are finger prints. The left door is heavier so it closes harder and noisier. It’s not easy to configure a tall shelf in the interior. The four ice cubes types is okay, but I would never have chosen this one on that basis. Freezer compartment is good.
RL727 · Jun 14, 2024
Things I don't care for
AJ Madison · 3 out of 5 stars
I like that we have a new frig! I like the ice cube options. Things I don't care for...the long produce door which means that we have to open both doors to pull out this drawer. The freezer has two pull out drawers, one holds two ice bins so its limited to using for other items and the other doesn't have much height so again its limited to what can go there. Otherwise the rest of the space is like a bottomless pit. Lastly, trying to adjust the settings gets complicated since there's not a easy to read manual with simply how to instructions. We're still trying to figure out the temperature control adjustment and getting the refrigerator balanced so it doesn't wiggle when closing the doors.
robinlf19 · May 2, 2024
Ice maker is great, fridge is OK
AJ Madison · 3 out of 5 stars
I like my new refrigerator. It took a little while for me to get it setup and running properly and I don't like the design of the doors without handles. But the ice maker is awesome and everything else seems to be working great.
MarkcChicago · Feb 28, 2024
Love the 4 types of ice !!!
AJ Madison · 3 out of 5 stars
We have had a few items go bad before expiration date. I sent in a service request and was directed to directions to set the temperature on the suggested temps. So far so good we will see, jury is still out.
Patti in Nashville · Nov 22, 2023
Just OK
AJ Madison · 3 out of 5 stars
We bought this refrigerator 3 months ago and have already had to replace an ice maker. The craft ice maker says it can make up to 6 ice balls per day, however it never seemed to produce that many. After 2 months of use the craft icemaker quit working altogether. Since we were well within the 1 year warranty, a new icemaker was covered. It was shipped to us quickly with easy self-installation instructions. We've had the new icemaker for one week and so far it is performing as expected. Hopefully this one will last. As for the rest of the refrigerator, it meets expectations. Nothing exceptional or disappointing to speak of. I do like the door cooling feature. It allows us to store our milk in the door rather than taking up space in the fridge. It has worked well and I haven't had any issues with milk going bad. I love the 4 icemaker options when they all work properly. Our children play sports and during the heat of the summer, we go through a ton of ice for water bottles. When all icemakers are working, it produces plenty of ice to keep us well stocked. The handle-less door was an adjustment. The first week my husband and I were both annoyed by the missing handles and we were tempted to send it back. However, once we got used to having no handles we're ok with it. I don't see the benefit of the PrintProof Stainless Steel. The finish looks just as nice as any stainless steel appliance, but it shows smudges and fingerprints just as much and requires cleaning multiple times a day. I actually think not having handles makes fingerprints more likely as you almost can't help but touch the front of the door to close it. However, the smudges are easily cleaned with a wet or dry cloth if you do it daily (or multiple times a day if you live with kids). We're keeping the fridge for now as it is functional for our needs and looks nice, but I would likely try a different version if we were to buy again.
MorrMac · Sep 26, 2023
Expected more
AJ Madison · 3 out of 5 stars
Disappointed it has no retractable shelves. Lighting limited!
Captjeff · Aug 30, 2023
Bad refrigerator
AJ Madison · 1 out of 5 stars
Me and sister bought these refrigerator and just last 4 years. We had the same bad experience with it. Not recommended.
Iris · Jul 30, 2023 · 1 found this helpful
Average at best
AJ Madison · 2 out of 5 stars
Had this product for 4 months. Doors will not align. Craft ice maker quit after 2 months.
Magdoc · May 4, 2024
Customer photo 1Lg fridge
AJ Madison · 1 out of 5 stars
Water filter does not work. The fridge is in bypass mode and never fills.
GPR1 · Jun 21, 2026
Light problem
AJ Madison · 1 out of 5 stars
We like everything about our new refrigerator, EXCEPT there is a light that goes off and on all day and night 24 hours a day. This is very annoying. We had 3 new parts to stop it and then you sent us a new refrigerator. The light still comes on we think it might have something to do with sanitizing the tube that the water comes out of! Someone needs to tell the world why this light comes on and off. Someone needs to fix it so the light DOES NOT COME ON AND OFF 24 HOURS DAY.
Dee Dee J L · Apr 12, 2026
Extremely frustrating Door Alarm!
AJ Madison · 2 out of 5 stars
This model features a very annoying door alarm that cannot be disabled or modified via the control panel or ThinQ application. The timing for the alarm is so short that I often have not found what I'm looking for in the unit before it starts angrily chiming at me to shut the doors. Trying to put away groceries is an exercise in sheer frustration as you are forced to close the unit doors half a dozen times or relegated and subjected to the constant, nagging, loud chimes. ***Please remedy this***
AndrewD888 · Mar 4, 2026
Works great until it doesn't.
AJ Madison · 1 out of 5 stars
This refrigerator is awesome until it isn't. Quiet, easy to use, great ice production, balanced cooling throughout. IT stopped cooling in the sixth week of operation. We have been waiting for repairs for two weeks. LG set up service center for us. They are waiting for parts. After the parts come in they will schedule the repair. Can't say when. This is a refrigerator! The heart of the house. When?
John 19 · Oct 7, 2024
Very low quality door dispenser
AJ Madison · 1 out of 5 stars
The paddle on the door to dispense water/ice gets stuck leaving you in a panic to try to get unstuck before having a flood on the floor. No human can be found at LG to help with the problem.
pab2024 · Aug 17, 2024
Like the refrigerator. awful icemaker
AJ Madison · 2 out of 5 stars
I like the refrigerator. The Ice making is the worst. We run out of ice often and then it does not make it again for days. With 4 different kinds of Ice you would think we would always have ICE! The door ice runs out everyday, There are only 2 of us in my home, myself and husband. Every time we have guest over- almost every weekend we need to buy bagged ice.
Di Lally · Jul 24, 2024
Repair at 5 months
AJ Madison · 2 out of 5 stars
Our French door fridge was delivered in January and we started having issues with the in door ice maker in June. Apparently, the fan moving cold air to the door ice was not operating correctly. It took a bit of gyrations to finally get someone out to replace the fan, but it has been replaced. We are on a "wait and see" mode at this point. For a 5-month old appliance, we should not gave to go through this already. Vfingers crossed.
Kas2260 · Jun 23, 2024
Average at best
AJ Madison · 2 out of 5 stars
Had Refrigerator for 4 months, the doors will not align no matter what I try. The craft ice maker quit working after 2 months, still waiting for replacement.
Magdoc · May 4, 2024
Buyer Beware! Frozen drinks day 3!
AJ Madison · 2 out of 5 stars
The top shelf cannot be used for drinks, nor can you store more than a few items, because of the design of the vent. Website says equal temp shelves, but found water and soda frozen! There’s a secret manual only available online that says you can’t store high humidity items on top shelf! Csr service says you have to store drinks on door. Really? The consumer cant place items where they want in their own fridge? This wasn’t free, or cheap! The capacity is less than stated, because of the unusable space. Going back! I loved it until the restrictions made it suck!
DeniseLI · Feb 11, 2024
Lovely looking and roomy, but critically flawed.
AJ Madison · 1 out of 5 stars
Lovely looking and roomy, but critically flawed. Without a doubt, there is really nothing in this class that can compete as far as storage volume; however, it is not a safe refrigerator. This is now the second unit. The first unit could not cool below 42F in the upper compartment and 8F in the lower compartment and was replaced after 1 month. The replacement is only marginally better, 40F up, 0F down. What this means is that any time the door is open, the temps go well into the unsafe temps and remain that way for hours. Now after a month this new unit cannot get below 42F. The ice unit cannot maintain adequate temperatures and the ice begins to melt and leaks. I don't know if this is a design issue, or a manufacturing issue, but the problems are sufficiently bad that this second unit needs to be returned.
Disappointed Owner Again · Dec 18, 2023
Lovely, but seriously flawed.
AJ Madison · 1 out of 5 stars
It really is a nice looking refrigerator. For the money, on paper it looks like it's hard to beat. Here's the problem: I've now had two units inside a month and neither unit appears to be able to get much below 42F in the fridge compartment and 8F in the Freezer compartment. This is with the settings set at anything between 33-41F top, and 0 or -1 below. The only thing that changes the internal temp (other than opening the door) is to set the thermostat at 42F...at that point the fridge goes to 48/50F internal temperature. I've tried everything, including running it for whole days out of the surround in the middle of the kitchen. No impact on the internal operating temperature.
ojovave · Nov 16, 2023
poor product service
AJ Madison · 1 out of 5 stars
The products are very good, but service on the products after is awful and I will now consider not buying LG products
Tim Harlan · Oct 14, 2023
Some annoying features
AJ Madison · 2 out of 5 stars
Runs quietly and efficiently. However I don’t like that there are no handles on the door, which means you either have to bend down to reach the bottom of the door or reach up to the top of the door to open the refrigerator. Also, I found the shelf height difficult to adjust with limited options to adjust shelf height.
bucky128 · Oct 13, 2023