Customer reviews for FIN-0000369
Read the 296 customer reviews available in this collection, with full review text and ratings.
Good fridge if you want the side-by-side setup
AJ Madison · 4 out of 5 stars
I come from a top fridge, bottom freezer set up so it was tough adjusting to a skinnier refrigerator space. That said, there is still a lot of space and it’s nice and deep. My fridge was installed brand new and there was a ding/intention on the bottom door however.
Sparks J · Mar 6, 2026
Customer photo 1Works well
AJ Madison · 4 out of 5 stars
Though slightly smaller than my previous refrigerator the size works well for our needs. My only issue is with the ice maker jamming
new1 · Dec 19, 2025
Customer photo 1Nice refrigerator
AJ Madison · 4 out of 5 stars
Enjoying the new refrigerator. The only complaint is the ice and water dispenser isn't tall enough to put a large cup under it.
Nice refrigerator · Dec 31, 2024
Customer photo 1Runs quietly!
AJ Madison · 5 out of 5 stars
When our new refrigerator was delivered less than a month ago, we were delighted.
Mqlaws · Aug 30, 2024
Customer photo 1Fantastic Features and Efficiency!
AJ Madison · 5 out of 5 stars
Purchased my Whirlpool Stainless Steel fridge in the last week; loving all of the great features; particularly the icemaker and water fountain. It is a very efficient running unit. I couldn't be happier with this purchase.
Joyce · Apr 20, 2024
Customer photo 1Very nice
AJ Madison · 4 out of 5 stars
I bought this after I had to get a refund from Samsung and I am very happy with. Everything works great including the ice maker! I would have given it 5 stars but the surface is not smooth and will scratch easily. But kids are grown and gone so not a deal breaker
Nana T · Jul 25, 2022
Customer photo 1Great fridge and freezer
AJ Madison · 5 out of 5 stars
Bought this for our new house. It was a black one that looks great with the other black appliances we had in the house already. Everything works great on it and we know Whirlpool units are built well and last. Looking forward to many years with it in our house.
Allenjon65 · Dec 5, 2021
Customer photo 1Dependable
AJ Madison · 4 out of 5 stars
We have had the s/s since 1/6/21 and we have at its highest setting to freeze my grands ice cream. We keep a thermometer in it and it changes from -10 to 10 •F
Frank · Feb 15, 2021
Customer photo 1This refrigerator came with our new KB Home
AJ Madison · 4 out of 5 stars
Looks nice but The water dispenser does not get very cold. There is no drain and water runs down the door!
· May 27, 2020
Customer photo 1Customer photo 2Very nice love it!
AJ Madison · 5 out of 5 stars
So happy with my new fridge it's everything I expected from whirlpool!!
Macmook · Sep 13, 2019
Customer photo 1Very nice!
AJ Madison · 5 out of 5 stars
Came with our new home. It’s perfect. All of our appliances are Whirlpool. It’s a brand we can trust.
KAZIA · Mar 23, 2026
Good finishing
AJ Madison · 4 out of 5 stars
This fridge was already installed in the house that we purchased. The drawer under the bottom slide out shelve is not level thefore won't open and close properly
Microwave · Feb 2, 2026
love ice maker
AJ Madison · 5 out of 5 stars
this product came with my home its great works good
choclitgirl · Jan 10, 2026
AJ Madison · 4 out of 5 stars
Everything is fine. Wish the shelves on inside door were easier to move.
Dove796 · Dec 20, 2025
Great features!
AJ Madison · 4 out of 5 stars
This appliance came with our new home purchase, we love the features on the refrigerator. The spacing inside is great and the ability to move shelves is definitely a plus!
WTH5 · Dec 15, 2025
Excellent product
AJ Madison · 5 out of 5 stars
we bought this a month ago and we liked it, it has all features we looking for in a compact and modern way.
beasley132 · Nov 28, 2025
Fridge
AJ Madison · 4 out of 5 stars
Overall happy with fridge but ice maker is very noisey
Swt07 · Nov 25, 2025
Works Great!!
AJ Madison · 4 out of 5 stars
This was already in our new house. It is a very basic refrigerator, but it works great!!
ipraydaily · Nov 18, 2025
AJ Madison · 4 out of 5 stars
I like all the good features however, the motor is loud. My old refridgerator was so quiet you could barely hear it running. I am worried that this could mean problems with the motor layer on the
Tracy · Nov 5, 2025
Love the water and ice feature
AJ Madison · 5 out of 5 stars
Very happy with the interior very roomy sleek design works very well
Nina55 · Oct 20, 2025
Nice refrigerator but noisy
AJ Madison · 4 out of 5 stars
Works well. Loud. At night can be heard everywhere in our home. Other reviews on this model state the same as noisy.
BillM · Oct 19, 2025
Works as expected
AJ Madison · 4 out of 5 stars
First unit had issues. Got it replaced and the new one is a little noisy but works fine.
Joben · Sep 25, 2025
Mostly Great
AJ Madison · 4 out of 5 stars
Received unit with new home. Ice maker and water in the door are wonderful. Doors unfortunately do not line up, one appears to be mounted higher than the other. Probably something I can adjust myself, or with help, but I shouldn't need to.
gvojtko · Sep 23, 2025
Big fridge, easy clean
AJ Madison · 5 out of 5 stars
Very nice side-by-side, has plenty of room, easy to find everything and the water and ice dispenser work perfectly. The water filter is at the bottom, not inside. Easy to clean doors too.
Lje32966 · Sep 7, 2025
Looks Great!
AJ Madison · 4 out of 5 stars
This is a great fridge it’s sleek and I have had no issues with it cooling properly, the only thing I do not like is how you get the ice the button is in weird spot and it’s hard to catch the ice in your cup.
Apalmer · Aug 26, 2025
Locking features are awesome
AJ Madison · 4 out of 5 stars
It's a good fridge, I love how many door pockets there are to hold multiple sauces as well as pull out drawers. I will say that we are more used to a bottom freezer fridge with a double door fridge. We just meal prep in various ways so it does get a little full fairly quickly. I like having the option for crushed ice which is new for us and of course, I love the locking feature for my small child. It's been a life saver as they always walk by the fridge and try to hit for ice or water.
Rose · Aug 20, 2025
Good value
AJ Madison · 5 out of 5 stars
Appliance is very energy efficient, it runs well with my solar system. I have well water and the filter is working great. Lighting and shelving are another great feature.
bobkolavap · Aug 16, 2025
Loving my new fridge!
AJ Madison · 5 out of 5 stars
Loving my new fridge! Freezer is a little smaller than my last one but getting used to the change. Ice maker and water in the door work well. Fridge keeps constant temperature. I’ve only had it a month but I’m happy with it so far.
Mary480 · Aug 11, 2025
So far so good!
AJ Madison · 5 out of 5 stars
We’ve had our Whirlpool for a week. So far it seems to be working well. A little noisy at times but tolerable. Ice maker is working well. It looks nice in the kitchen. Unfortunately, we had to wait several weeks with multiple delays to get the black unit that we wanted. Still trying to determine best organization for fridge, i.e, where to place meats vs veg and fruits. We’ve previously had problems with another brand new fridge, still cautious but hopeful.
Mary280 · Jul 30, 2025
I like the look and size of the refrigerator.
AJ Madison · 5 out of 5 stars
My refrigerator came with my newly built home I purchased a month ago.
Mimi · Jun 28, 2025
Good futures
AJ Madison · 4 out of 5 stars
I bought this a month ago, I’m happy with this fridge and specially the ice maker.
Leo S · Jun 6, 2025
Good product.
AJ Madison · 4 out of 5 stars
I haven't had it long, but I am happy with it at this point.
MarkS · May 28, 2025
Excellent fridge!
AJ Madison · 5 out of 5 stars
Excellent fridge. I haven’t had constant temperature fluctuations as I did with a different brand. Initially, I thought I would also have a concern due to the size (it’s a tad bit smaller than my last one), but I have no issue with space. All in all, I am very happy with this purchase.
TeenaDeena · May 11, 2025
Okay
AJ Madison · 4 out of 5 stars
This refrigerator was included with our new home purchase. Overall the appliance works well but is noisy when it is running. Our previous refrigerator was much quieter. Doors are not even. Not sure if that can be adjusted.
Tedh · Apr 13, 2025
Good, Cold Fridge
AJ Madison · 4 out of 5 stars
So far, so good. I chose this option for my new home. It's pretty spacious for a side-by-side refrigerator. I was afraid it would be noisy from reading prior reviews, however I'm pleasantly surprised at the low hum. I forget it's on until I hear the ice machine whirring
Mitch · Apr 9, 2025
Great space
AJ Madison · 5 out of 5 stars
The refrigerator is big and spacious. I was surprised by the amount of space in the freezer.
Jessicar · Mar 6, 2025
great features
AJ Madison · 4 out of 5 stars
It works very well since I began to use a month ago.
Jae57 · Feb 14, 2025
Like it !
AJ Madison · 4 out of 5 stars
Came with my new home, Like it. But water filter already went out in less than a month.
Chris · Feb 7, 2025
Great features
AJ Madison · 4 out of 5 stars
It came with our new purchased home and we love it.
Adeb345 · Feb 2, 2025
Great job
AJ Madison · 4 out of 5 stars
Replaced my old fridge with this one and it just feels bigger even though it’s the same size, I’m very happy with it. Love the ice and water dispenser we can actually fit large cups in it.
Sutter · Jan 26, 2025
AJ Madison · 5 out of 5 stars
Impressive refrigerator! Everything I need and more.
Momow · Jan 24, 2025
Great Fridge
AJ Madison · 5 out of 5 stars
This fridge is one of the best fridges I have ever had. There are plenty of space to store in both sides of the fridge. It makes ice nicely.
Neo L · Jan 17, 2025
Fridge
AJ Madison · 4 out of 5 stars
Like it except the ice and water compartment are too shallow for any of my insulated cups.
Den1 · Nov 17, 2024
Reliable name
AJ Madison · 5 out of 5 stars
My old one still worked at 24 years old but didn't want to risk a breakdown with no warning. Sure trust the whirlpool name⁶
Laurir · Nov 8, 2024
New Refrigerator That Came With The Townhouse
AJ Madison · 5 out of 5 stars
This refrigerator came with my new townhouse. I only wish it was larger.
Townhouse · Nov 5, 2024
Good, but noisy.
AJ Madison · 4 out of 5 stars
We've had this for about a month. I spend a good bit of time after delivery to adjust the doors and the handles to hang and look straight. The unit holds temperature very well and everything works - so far. However, it seems to run quite often, and it is NOISY.
dj1708 · Oct 29, 2024
I like the crush ice feature.
AJ Madison · 4 out of 5 stars
The refrigerator was included in the purchase of my new home, and it works well.
jen1 · Oct 13, 2024
Works well but is noisy
AJ Madison · 4 out of 5 stars
This refrigerator was provided by the builder. It seems to cool and freeze the food correctly. It does, however, make a lot of noise- so much that we thought it was broken. We learned, on the web, that the intermittent noise is the fan and condenser optimizing the cooling.
newhouse · Sep 23, 2024
Great Refrigerator
AJ Madison · 5 out of 5 stars
This is a really nice refrigerator that looks small inside at first look but holds so much. It has a design that allows organization of food well.
Theo · Sep 10, 2024
Very happy so far
AJ Madison · 4 out of 5 stars
We've had the refrigerator about 2 months. No problems to this point. It's quiet. Love the ice maker, I hope it stays in food working order. Currently the ice and water dispenser works great with a good flow of water. Although the refrigerator is rated as good energy usage, time will tell, but it seems the motor for cooling both sides (freezer and refrigerator) runs a lot. So, I'm a little on energy usage.
BEM1 · Sep 4, 2024
Nice to have upgraded features and more space.
AJ Madison · 5 out of 5 stars
We bought our refrigerator about a month ago, and we are very happy with it. It fits our space perfectly and we were due an upgrade. It's larger than our old frigerator, and, the ice cube maker is head and shoulders over our old one. Another great feature is how fast the water comes out, much faster that a couple others I've seen.
BEM1 · Aug 25, 2024
its ok
AJ Madison · 4 out of 5 stars
shelves in refrigerator side are not adjustable. makes a loud humming noise intermittently. handles too close together that dont allow for longer nails. things fall down in the back of the refrigerator bc shelves dont go all the way back. theres a huge gap in the back
sue ng · Aug 16, 2024
AJ Madison · 5 out of 5 stars
Love refrigerator I really like the deep shelf’s on the door.l can put all my condiments there
Gerri · Aug 4, 2024
excellent
AJ Madison · 5 out of 5 stars
an excellent product for the home, I would never change it
Gaby · Jul 24, 2024
Refrigerator review
AJ Madison · 4 out of 5 stars
Had this for 6 weeks! Its okay. Same CF but seems smaller inside. Do not like the glass shelves and not being able to adjust shelves for tall items. Tall items must go on the top shelf! Just hope it last 18 years like my last whirlpool!
Chris64 · Jun 26, 2024
Just right.
AJ Madison · 5 out of 5 stars
Just the right size fridge with the features we wanted from a company that has earned our trust.
Terry · Jun 26, 2024
I love the ice setting on the refrigerator.
AJ Madison · 5 out of 5 stars
The Refrigerator was in my home when I purchased the home. However, I do love and enjoy the refrigerator.
Mae75 · Jun 19, 2024
Refrigerator
AJ Madison · 5 out of 5 stars
Since Curtis came and fixed it now it’s working fine
Refrigerator · Jun 18, 2024
Love my fridge
AJ Madison · 5 out of 5 stars
This fridge is a beautiful addition to my kitchen. Love the ice maker and water feature, there’s lots of room too. Would def buy again
HMCal · Jun 6, 2024
I am in love
AJ Madison · 5 out of 5 stars
I had my refrigerator for a month now and I still love it !!! Great space and freezer size!!!
L R Refrigerator · May 23, 2024
enjoy the features
AJ Madison · 5 out of 5 stars
I bought this on 4/25/24 and am very happy with it so far.
no nickname · May 22, 2024
Was worried about noise, pleasantly surprised
AJ Madison · 5 out of 5 stars
I researched refrigerators extensively before purchasing. I almost didn’t buy this one because several people complained about it being too noisy. My previous refrigerator must have been extremely noisy, because this one is more quiet. The ice maker does not generate a ton of ice, but it has been more than sufficient for my family of 5 (with kids that love crushed ice). The only real knock I have is the water dispenser is too far forward, if you don’t wait a second after dispensing it will dribble down the front. It is not a big deal as we have already gotten acclimated to it. I’m very pleased with the value of this purchase.
Family of 5 · May 13, 2024
Great product.
AJ Madison · 5 out of 5 stars
My frig came with my new house. I live everything about it
Irish · May 3, 2024
Good features.
AJ Madison · 4 out of 5 stars
We like the extra space and 3rd drawer in the fridge. Could use more shelves in the freezer. The fan motor in the freezer is quite loud. Can here fridge running from quite a distance away.
The Dog! · Apr 8, 2024
Nice but loud ice maker
AJ Madison · 4 out of 5 stars
This is a great and very roomy fridge. I love that the shelves are completely flat with just a tiny lip which increases the storage per shelf. I dislike how loud the ice maker is - you can hear it humming constantly and I haven’t been able to find the off switch
Annabee814 · Apr 1, 2024
Good storage nice features
AJ Madison · 5 out of 5 stars
Came with the house.. I can’t seem to keep it streak free and get little brown streaks..any cleaning ideas.. I otherwise love the storage inside love the ease of adjusting temperature and love the crushed ice feature
Brath316 · Mar 21, 2024
Great size and features
AJ Madison · 5 out of 5 stars
I have been using my new refrigerator for almost a month now and I am loving it! It has alot more space than I initially imagined and love the features!
PRIS7 · Mar 20, 2024
Great features!
AJ Madison · 5 out of 5 stars
I have it for a month now and I love it! Very spacious!
Iris · Feb 5, 2024
Excellent model and features.
AJ Madison · 5 out of 5 stars
We bought our refrigerator that was October 1, 2023 due to our old refrigerated is more than thirty two (32) years. We are glad that we have a new one.
Joe V · Dec 9, 2023
AJ Madison · 5 out of 5 stars
We bought a new modular and all the appliances are Whirlpool and so far we love them.
Happy Homeowner · Dec 6, 2023
Lighting is great
AJ Madison · 5 out of 5 stars
I like it a lot , love the light in it so nice and bright Excellent product
Belle · Dec 1, 2023
Amazing soave
AJ Madison · 5 out of 5 stars
I love my refrigerator. Lots of space. Love the ice machine.
New owner · Nov 29, 2023
AJ Madison · 4 out of 5 stars
Great refrigerator. But, the finish on the doors is the most difficult to keep clean. Nothing seems to work. Ice maker is a little slow to push cubes out
Casita23 · Nov 6, 2023
It’s a great Refrigerator
AJ Madison · 5 out of 5 stars
I’ve had this Refrigerator for 2mounts. So far no issues
Flo04 · Oct 28, 2023
Great product
AJ Madison · 5 out of 5 stars
Got with my new home. Good design. Very easy to use
Nick · Oct 16, 2023
Excellent looking and great value
AJ Madison · 5 out of 5 stars
I purchased this as it was excellent looking and a great value. An amazing amount of features and you can feel the quality. Highly recommend.
Robert9277 · Oct 4, 2023
Nice new features
AJ Madison · 5 out of 5 stars
With the purchase of my new home, all my appliances are now Whirlpool. This refrigerator is wonderful. I love the panel on the freezer, it has all the temperature readings in both refrigerator and freezer, so its really easy to set temps or change, this panel also tells you when the filter needs to be changed..all with the touch of a finger. The shelves are movable, the look is great and no finger prints! Very happy with this!
Joaniegirl · Sep 15, 2023
Could have been 5…..
AJ Madison · 4 out of 5 stars
I’m so confused as to why the water/ice overflow catch doesn’t have a grate. It looks like it’s a missing part….. but overall I’m a whirlpool fan. 2nd house all whirlpool appliances!!
Mac j · Sep 9, 2023
Nicely put together
AJ Madison · 4 out of 5 stars
I brought this refrigerator last year, so far it operates good.
Lady Ella · Jul 25, 2023
Noisy
AJ Madison · 4 out of 5 stars
The refrigerator has lots of room for food; however m, the shelves are not adjustable, and it runs very loud.
Bought by Home Warranty · Jul 23, 2023
Great Fridge!
AJ Madison · 5 out of 5 stars
Very happy with the unit, we appreciate the durability of the brand!
John · Jul 12, 2023
Great features
AJ Madison · 5 out of 5 stars
This model was the substitute in our new home. It has been fabulous
Refrigerator · May 11, 2023
Good features
AJ Madison · 5 out of 5 stars
Love the ice maker and drink dispenser. Ice doesn’t fall on the floor and water does not drip on the floor
Suzie · Apr 25, 2023
Technology seems old
AJ Madison · 4 out of 5 stars
Fridge makes several different noises for defrost stage and not sure what else that I don’t understand why at this stage of technology. Very noisy. I don’t remember my 20 plus year old fridge making any noise besides ice dumping and water filling the ice try. This is nice looking and so far keeping food cold.
Tmmtx · Apr 19, 2023
Overall good
AJ Madison · 4 out of 5 stars
I am overall pleased however the second drawer which you put veggies in keeps getting stuck when you open it😢
Sharon5 · Apr 13, 2023
Great freezing and cooling
AJ Madison · 4 out of 5 stars
The refrigerator works well and keeps food well frozen. Makes lots of ice quickly. The cooling side also works well but the bins don't slide easily.
Mikesails · Feb 7, 2023
Lighting is nice
AJ Madison · 4 out of 5 stars
I wish they'd have put 1 more shelf in the freezer door and you can't move the shelves in the refrigerator. My old Kenmore had 2 shelves that rolled out on the refrigerator side. So far it's working great. Ice maker is slow but it works well.
Ihman · Dec 23, 2022
Review of new 36-in wide side by side fridge
AJ Madison · 4 out of 5 stars
The refrigerator was delivered with no issues. It's pretty quiet with exception to the icemaker which is to be expected. I do feel that it has ample space on both sides that works for our family of 3. The only drawback or negative thing I would add is when using the ice machine or water it tends to splash down the front of the fridge and ice tends to fall over the sides which causes constant pickup or if you are OCD like me constantly wiping down the front of fridge.
KanandKatt · Oct 14, 2022
Simple and extravagant
AJ Madison · 5 out of 5 stars
Quick purchase for an immediate need and simply is the perfect fridge!
Maxine · Aug 10, 2022
Great look
AJ Madison · 4 out of 5 stars
Came with new home, looks & works great. Seems to not have enough space, could just b me however.
techt63 · Jul 31, 2022
perfect for me
AJ Madison · 5 out of 5 stars
This fits the space, works well, looks good and I far prefer over the french door refrigerator in my previous home
Debbie · Jul 24, 2022
Great features
AJ Madison · 5 out of 5 stars
I bought this about a month ago and so far so good ! The only thing I wish it would have yet is the temperature readout on the display .
Daniel · Jul 23, 2022
Works great. Nice and cold!
AJ Madison · 4 out of 5 stars
I received this similar model as an exchange for one I bought a year ago. The other one kept having problems so Whirlpool exchanged it for free a couple of weeks ago. This new one works great!
Jeany53 · Jul 19, 2022
Ice maker
AJ Madison · 5 out of 5 stars
Never had an ice maker before but this one is great!!
Magnolia · Apr 28, 2022
Great for the price and features
AJ Madison · 5 out of 5 stars
Nice features and looks great in my new kitchen. Very affordable
Bevy · Apr 15, 2022
Brrrrrr Refrigerator
AJ Madison · 5 out of 5 stars
My refrigerator was part of the package when I recently purchased my home. It took a little bit to get the ice maker hooked up but once I did, we were ready to have a party. The fridge has been keeping my food fresh and cold just like was promised. The freezer takes cold to another level keep my product frozen to perfection. Love it!
kelpdg · Apr 14, 2022
Fine unit
AJ Madison · 4 out of 5 stars
I bought this unit about a month ago and it seems to be performing well. We think it was fine for the money
Steve · Apr 3, 2022
Excellent product
AJ Madison · 5 out of 5 stars
Quality product and sleek design. Nice features all around
linda · Apr 2, 2022
Great features!
AJ Madison · 4 out of 5 stars
Am happy with this product. The only issue are the handles. They are not of the same size.
Whirlpool double door · Mar 25, 2022
New fridge
AJ Madison · 4 out of 5 stars
I like the refrigerator but when filling up a taller cup with water, it doesn’t fit.
Deb00 · Mar 25, 2022
Great Fridge!
AJ Madison · 4 out of 5 stars
I got this a few weeks ago. One door handle is longer than the other.
Edgar · Mar 17, 2022
great features
AJ Madison · 5 out of 5 stars
best fridge I ever bought would definitely recommend to anyone
kyle · Mar 7, 2022
Secdond tier product.
AJ Madison · 4 out of 5 stars
Limited electronics for instance how do you know the water filter needs to be changed? No warning lights.
Fridge 22 · Mar 5, 2022
Great step up from previous refrigerator.
AJ Madison · 4 out of 5 stars
Happy with purchase and enjoy all the features. Keeps everything at even temperature. It is a bit louder than our old unit, and there was a mistake with the size of the new refrigerator that led to me having to cut off some of the cabinet above in order to fit unit in place.
chuck · Feb 24, 2022
Great features.
AJ Madison · 5 out of 5 stars
Very happy with this purchase. Works well in our kitchen. Plenty room & is bet quite.
Bren Bren · Feb 12, 2022
Ice Maker
AJ Madison · 5 out of 5 stars
It came with the house I purchased. It hasn’t broken down yet.
Tim K · Feb 1, 2022
Refrigerator
AJ Madison · 4 out of 5 stars
The storage on this 36-in wide side-by-side is really great. This refrigerator is quality and runs very well on both sides (refrigerator and freezer). The only problem is when getting water from the filer system, it slightly drips just after getting water and leaves a drip mark down the front of the refrigerator. It only drops just a little, then stops, after getting water.
DrLisa · Nov 29, 2021
Works well
AJ Madison · 5 out of 5 stars
Lots of room and never had any major issues in the past year!
Bree · Nov 26, 2021
Great Features
AJ Madison · 5 out of 5 stars
Just bought this refrigerator. Nice design, plenty of room in the freezer and it has a quiet operation
Newowner · Oct 7, 2021
lots of room
AJ Madison · 5 out of 5 stars
new home, new fridge! lots of storage room with spacious compartments for fruits, vegetables, and meats!
Willie · Sep 29, 2021
Good product
AJ Madison · 4 out of 5 stars
Didn’t realize the measurements mean a lot. A little small but overall happy so far. Finish is a little hard to keep clean
Lily · Sep 24, 2021
Nice side by side doors and features
AJ Madison · 5 out of 5 stars
I love the side by side doors instead of pull put drawer for freezer, I can find everything easy unlike the draw everything is just pield on each other
Colmoney · Sep 7, 2021
Sleek & Roomy
AJ Madison · 5 out of 5 stars
We’re enjoying our new refrigerator and freezer, the freezer side is much larger than it looks fit it held all of the frozen food we had in our old chest freezer when we moved into our new built home. This is definitely an upgrade to our old refrigerator.
Erica · Aug 27, 2021
Very Pleased with Purchase
AJ Madison · 5 out of 5 stars
Very pleased with purchase, beautiful finish that fits the look of my kitchen perfect and works like a charm
Gregory · Aug 10, 2021
Dependable and quiet.
AJ Madison · 5 out of 5 stars
Have had this for 3 weeks and it works fine with no problems.
Bobo meeks · Jul 7, 2021
Replacement
AJ Madison · 5 out of 5 stars
Replaced a 21 year old Hot Point new tech is very quiet and has excellent cooling doors seal very well and the ice maker makes a lot of ice a excellent product!
Kazu · Jun 30, 2021
Couldn't be happier
AJ Madison · 5 out of 5 stars
Our refrigerator went out while under manufacturers warranty it took 6 months to get new one but whirlpool replaced and delivered as well as hauled old one away at no cost thank you
Brian · Jun 4, 2021
Average Appliance
AJ Madison · 4 out of 5 stars
This is the second one. Purchased a house from DR Horton in. June 2020 and the sound levels were way too much. Authorized Repair Center tried to fix 3+ times unsuccessfully.
Billy · May 16, 2021
Great refrigerator
AJ Madison · 5 out of 5 stars
I brought 5 months ago got in apr very satisfied with purchase
Dd123 · May 2, 2021
Easy to Install and Fills Family Needs for Storage
AJ Madison · 5 out of 5 stars
Bought this unit approx 3 weeks ago for a great price. Able to install it myself with a 4 wheel dolly but would recommend 2 people to safely unload and install. Easy to understand startup instructions. Ice maker a breeze to hookup and love the crushed ice feature. LED lights inside and on outside freezer door give it a tasteful look. The LCD Display also on outside Freezer Door allows you to adjust Freezer and Refrig Temps, On/Off Door Light Feature and Ice Dispenser Cube or Crushed Ice Setting. Compared to the Amanda Double Door Frig and Bottom Freezer unit we replaced, the Whirlpool is a lot quieter running through all freezer, frig and icemaker cycles. So far we are extremely pleased with our Whirlpool’s performance.
Mike · May 2, 2021
So far, so good
AJ Madison · 4 out of 5 stars
I bought my refrigerator three, weeks ago and I love it. It is working great so far. I will wait to see if it continues to work this great in the years to come, thus, the four stars.
Zwuena · Apr 26, 2021
Good product
AJ Madison · 4 out of 5 stars
Our developer selected this product. In general, we are happy with the performance (food is cold), but disappointed by the drawers. The drawers do not have slides or rollers so they can stick. Further, the drawers are not very robust. I accidentally closed the door with the middle drawer open and it cracked. The height of the in-door water lever is short, so glass/water bottles will slip and shoot water on the floor if you do not hold it steady.
daburke255 · Apr 21, 2021
Just What I Wanted!
AJ Madison · 5 out of 5 stars
We bought our frig 2 mos. ago and I am very pleased. It is very streamline and looks nice with all my other appliances. The interior is spacious and the compartments are well organized. .It is just what I wanted.
Satisfied! · Mar 6, 2021
Great Brand !!
AJ Madison · 5 out of 5 stars
I have all Whirlpool appliances in my house. I bought them in 1997 and I just replaced my refrigerator last month. The other one lasted 23 1/2 years. So far that is the only appliance I have had to replace. Hope this one lasts as long !!
Pam68 · Feb 20, 2021
Love the large door racks.
AJ Madison · 5 out of 5 stars
Bought the fridge in Oct 2020 and it was finally delivered and installed Jan 2021. Love the finish on the outside, it is so easy to clean. Wish there were more options for the shelf levels. So far we are very pleased with all the features. Have been buying Whirlpool products for many many years and have always been happy with there performance and how long they have lasted.
Bonzo · Feb 12, 2021
good refrig
AJ Madison · 5 out of 5 stars
I love my ;new refrig unfortunately the first one that was brought did not work correctly (same model, etc.) now mine works super the icemaker a very important componet to me it does does spit bits of ice on our kitchen floor . Also it would be better if there were more storage bins instead of just large shelves in the freezer. And finally the refrig door swings all the way back hitting cabinet next to it
Patricia · Feb 9, 2021
Review - Whirlpool WRS335SDHM
AJ Madison · 4 out of 5 stars
This unit was included in the new house Beazer Homes built us in lower Delaware. We moved in to our new home on January 20th, 2021. We have enjoyed Whirlpool appliances in past homes and in some of our motorhomes as well and have always had good luck with them. Things we enjoy with this refer are the spaciousness, we can now open both doors 90 degrees, well lighted, plenty of storage, especially on the doors and the ease with which it can be rolled in and out. We are concerned, however, with how noisy it is - seems like a fan may be out of alignment or something is loose inside, and aren't sure whether or not the unit is level. I have read and re-read the directions to level and align the doors, but the directions do not seem to match what I am seeing at the bottom of our refrigerator. For example, to remove the grill, the directions say to "open" the filter door and "pull" the grill from first one side, then the other, then the middle. I have tried this, but I also see two Phillips head screws in the grill, which the directions point out, but do not say to remove! We will call for a service visit, hoping that it will take less than two weeks like it would have have for our gas range.
ronhamhes · Jan 28, 2021
Compressor
AJ Madison · 4 out of 5 stars
The compressor is louder than I thought it would be, but overall it runs well.
Mavy · Dec 17, 2020
Great features
AJ Madison · 5 out of 5 stars
I got this about a month ago and I love it. It has the water and ice dispenser. My grandson comes over and is always wanting to get some ice and since he is 2 he always makes a mess, however this refrigerator has a lock on it so I just lock it when he comes over. I love it.
carol · Dec 17, 2020
Side by side review
AJ Madison · 4 out of 5 stars
This fridge came with our new home. Our one issue is the top shelf of fridge side. Between the light and the box unit in back left, ( have no idea what it is for) take up a lot of room on that shelf. It hard to store tall items on there unless they are near the front.
Grahamie · Nov 10, 2020
Perfect size
AJ Madison · 5 out of 5 stars
This refrigerator came with our new house. I love it. I had a huge Samsung fridge prior to and it was way to big. This is the perfect size.
smosmo · Sep 30, 2020
Nice Looking and Spacious
AJ Madison · 5 out of 5 stars
I have never had a whirlpool before but when I was looking to buy a new refrigerator and did some research I was set on LG and Samsung. But then I went to the store to look and the Whirlpools stood out to me. However I was not sure I wanted to still purchase the Whirlpool brand. So I sought assistance from the sales associate who explained to me the features of all the comparable refrigerators and maintenance and I decided to go with this Whirlpool based on price, features and future maintenance. So far I am enjoying it.
Stanley Adjabeng · Sep 28, 2020
Roomy and cold
AJ Madison · 4 out of 5 stars
Nice fridge. Our old GE finally gave out. Wasn’t looking for a whirlpool necessarily but a fridge pretty quick. Only issue is the meat and veggie bins don’t slide out real smooth. Other issue is the ice stopped dispensing. After some detective work, we found the problem. The chute where the ice comes out of the bin in the freezer into the door moves loose a little sometimes on the door. The chute hits the light switch which tells the fridge the door is shut to dispense ice. It just has to be push back over a bit to hit the switch.
RML2020 · Sep 3, 2020
Great Fridge
AJ Madison · 5 out of 5 stars
We replaced the fridge that came with the house when we bought it and it was nice to get back to a side by side with ice and water dispenser. We've only had it about 3 weeks, but it is certainly meeting our needs and we anticipate that we will enjoy it immensely.
Jaybc · Aug 17, 2020
My second Whirlpool refrigerator
AJ Madison · 4 out of 5 stars
The ice cube receptacle is in the freezer, rather than on the door like my old model. It lessens space in the freezer. A second pull out drawer could help the reduced freezer capacity.
Florida fridge · Aug 10, 2020
Solid fridge
AJ Madison · 4 out of 5 stars
Have had the fridge for a couple of weeks. It was of the few side by sides with a good energy rating. I appreciate the ergonomics of the water/ice dispenser as it is less likely to throw ice on the floor & spray water everywhere, like my last one. A small thing is that you can easily see where the water is emerging from and it is coming out straight down. These 2 factors make it simpler to position your glass correctly. Our last one was hidden from easy viewing in a dark recess and seemed to spray at a 45°angle. My only criticism is that the number of shelves and bins is marginal, but easily remedied.
Doctyphoon · Aug 6, 2020
Great refrigerator!!
AJ Madison · 4 out of 5 stars
I bought this a month ago and am very pleased with it. It does make a little noise occasionally. Also, the water is never cold or chilled when I get it from the door. There is no indicator of when I should replace the filter. Other that, it is a great refrigerator.
El Don · Aug 1, 2020
Very nice overall.
AJ Madison · 4 out of 5 stars
I love having a new side by side refrigerator with filtered water and ice dispenser on the door. I was surprised and a bit disappointed that the ice dispenser makes such a loud noise when depressed.
Bet C · Jul 30, 2020
Great features
AJ Madison · 4 out of 5 stars
This was in house i just recently purchased. The Whirpool brand has great reputation.
Yeshuasbride · Jul 28, 2020
Missing Warranty
AJ Madison · 4 out of 5 stars
Never received extended warranty paperwork...once received I will be 100% happy..
Herbby · Jul 11, 2020
nicely designed
AJ Madison · 5 out of 5 stars
I like the arrangement of shelves and size. well made.
deb* · Jul 7, 2020
Great fridge
AJ Madison · 5 out of 5 stars
So happy to have it nice and easy to use a quite one also energy saver
Hyder · Jul 2, 2020
Great features
AJ Madison · 5 out of 5 stars
I bought this in January and I’m so ecstatic about it still!!! I love my new refrigerator. It is very roomy and the drawers are so big I wouldn’t have bought anything else. Thank you whirlpool!!!!!!
Ari79 · Jun 28, 2020
Lots of space.
AJ Madison · 5 out of 5 stars
So far I am pleased; however, I have heard other people who have WP that the ice maker suddenly stop functioning. I pray that I won't have this problem.
HellFaye · Jun 24, 2020
Great Features
AJ Madison · 5 out of 5 stars
I bought my house two month ago and I love my refrigerator
Orlandopgs · Jun 14, 2020
Very pleased
AJ Madison · 5 out of 5 stars
Bough about 2 months ago, very roomy and has a gteat appearance
Patrat · Jun 11, 2020
Enjoying the efficiency
AJ Madison · 5 out of 5 stars
It is everything I wanted in my new refrigerator Very pleased
Kahki · Jun 10, 2020
New Frig
AJ Madison · 5 out of 5 stars
I love my new frig. It seems so much roomier than my old one. 3 drawers keep fruits, veggies, and meat/deli items fresh and organized.
Billie R · Jun 6, 2020
Great fridge
AJ Madison · 4 out of 5 stars
It is excellent. The only thing is that the water dispenses so slowly that I just use the sink instead. Could it be that it needs a new filter? It's brand new.
JohnnyMitt · May 24, 2020
Ice and water in door
AJ Madison · 4 out of 5 stars
We waited a month longer to purchase due to delivery issues covid-19. Replaces a 20 yr kitchen-aid with same features and interior design.
Real2009 · May 18, 2020
love the lighting LED lights
AJ Madison · 5 out of 5 stars
it was a replacement from my insurance claim. Great refrigerator.
Boilerroy · May 8, 2020
Spacious
AJ Madison · 4 out of 5 stars
Not the model I anticipated in my modular home. Is noisy when running.
Incognita · Apr 30, 2020
Works well but is difficult to keep clean
AJ Madison · 4 out of 5 stars
It does not have a satin finish and is constantly covered in fingerprints and is difficult to clean
Pookermonger · Apr 6, 2020
Good looking fridge
AJ Madison · 4 out of 5 stars
I bought this fridge 3 weeks ago and overall I like it. I’m hoping for many years of reliable service build by one of the most reliable brands according to reviews online. I was concerned about noise issues by many other reviews but it hasn’t been to much of a problem with me. It was a little noisy when I first plugged it in trying to cool the space which is understandable. It has quieted down considerably except for the ice maker. During the ice making process, just before it drops in the ice bin there is a popping noise which is pretty loud. Not a deal breaker but just a warning to some. Ice takes about 24hrs to fill completely. The shelves are not adjustable and the door bins are not the same quality as my 10yr old Whirlpool Gold that this replaced. The only part that is better is the butter storage bin which is quite puzzling to say the least. I saved the door bins from my old fridge which surprisingly fits. May use it in the future in case these new ones break. I’m not sure if this is the norm for new refrigerators now day but I have water condensation drips from the ice maker dispenser. I don’t have any ice in the chute so ruled that factor out. Never had a problem with condensation drips from my Gold fridge. Might give Whirlpool a call to clarify this issue. It is a beautiful looking fridge tho. Btw, I live in one of the 2 states that do not qualify for a free Whirlpool appliance for this review. Hopefully this helps.
Gar808 · Mar 25, 2020
Good features
AJ Madison · 5 out of 5 stars
No issues, had it for a week now and it’s been great!
Cris8690 · Mar 5, 2020
Just what I've been looking for!
AJ Madison · 5 out of 5 stars
This has been perfect for me! All of the features are clean, work easily, and best of all, it does the job.
ks321 · Feb 12, 2020
Great features
AJ Madison · 5 out of 5 stars
I bought it last month and I love it. My husband was not to please he wanted with drawers but now he also loves it
marimari952 · Nov 2, 2019
Great refrigerator!!
AJ Madison · 5 out of 5 stars
I've had this for bout a month now, and I don't know why it took me so long to purchase it!!
17pennies · Sep 27, 2019
Great features
AJ Madison · 5 out of 5 stars
I bought this Refrig, side by side a month a go and are very happy we did
B.K.G. · Sep 10, 2019
Solid performer
AJ Madison · 4 out of 5 stars
Replaced an older Whirlpool that was much quieter, but I see other people have commented on that as well, so I guess that's the norm. The manual that it came with does not include directions on how to level; I guess I'll keep looking.
Fishguy · Sep 9, 2019
Would be nice to be able to relocate shelves
AJ Madison · 4 out of 5 stars
With an energy program I qualified for because I am below poverty level I was presented with my new Whirlpool refrigerator and am very satisfied with the product EXCEPT I would really appreciate being able to move the shelves. At my age and the fact that I have had both hips replaced since November of 2018 it would be less strenuous on me if I could have my gallon jugs of milk or juices on a lower level. It would help me and it would allow my grandchildren to access these items without my help. It would help them in their adventure to more independent visits with me.
leave me alone · Aug 23, 2019
I like features but runs to loud
AJ Madison · 4 out of 5 stars
Got a month ago everything is good but the noise when it runs
· Jun 17, 2019
Drink distilled water
AJ Madison · 5 out of 5 stars
I bought this a month ago and it saved me from buying water to drink
Alass · Jun 12, 2019
Great refrigerator
AJ Madison · 5 out of 5 stars
Just as the title says great refrigerator. Cooled down very easily, installer forgot to hook up the ice maker but I was able to get it put together. Love all the drawers it has and the shelves that can be adjusted in the door. The light in the fridge is very easy on the eyes. Large size and very classy.
Kharms · May 7, 2019
Love the LED lights, and freatures
AJ Madison · 4 out of 5 stars
We got couple of weeks ago and just love the frig. We hooked the water up to it and it is wonderful
Kucz · Mar 18, 2019
Perfect size
AJ Madison · 5 out of 5 stars
Purchased this refrigerator 2 weeks ago, and have been more than pleased with all aspects. From looks, to features, to size, this refrigerator is perfect for my wife and me and what we require.
Rwl724 · Feb 12, 2019
Good Fridge
AJ Madison · 4 out of 5 stars
Good design, plenty of room. Love the separate water dispenser.
Nate77 · Jan 23, 2019
Bigger than you think a side by side will be
AJ Madison · 4 out of 5 stars
This was a new appliance in my new home and I won’t lie that I was initially disappointed, but that didn’t last. It is bigger than the older side by sides and easier to get into. The ice is a separate pour spout so less accidental spills of both liquid and ice and the beat part...my great danes haven’t figured that out just yet!
RobinR · Jan 12, 2019
Great features
AJ Madison · 5 out of 5 stars
It came with my new home and is a great refrigerator
dave57 · Jan 4, 2019
Awesome refrigerator
AJ Madison · 5 out of 5 stars
I am so happy with this refrigerator. Its gorgeous and works very well
Memes · Nov 6, 2018
Great addition to the house
AJ Madison · 4 out of 5 stars
I had to replace my old refrigerator, and I knew it had to be a Whirlpool, the only brand I trust! My only complaint is the noise.
Carolina Gypsy · Oct 30, 2018
Nice design.
AJ Madison · 5 out of 5 stars
I like the design and use of space in this fridge. Hold more than I could have imagined.
Au5862 · Sep 3, 2018
Great efficient product
AJ Madison · 5 out of 5 stars
Quiet, plenty of space . Very efficient. Very pleased.
Sweetness18411 · Aug 29, 2018
Bad quality
AJ Madison · 3 out of 5 stars
Bad quality fridge, the doors are rusty, the freezer fan has a noise aloud. I’m not recommend.
Gfelici · Nov 9, 2025
Customer photo 1AJ Madison · 3 out of 5 stars
The bottom is coming apart. The leg piece on the left is bent. Water drips from water dispenser
Yogi · Jul 18, 2025
Customer photo 1Customer photo 2Customer photo 3Customer photo 4just ok
AJ Madison · 3 out of 5 stars
The shelves cannot be moved to accommodate bigger items. Otherwise its ok
cabiuz · Jul 24, 2024
Customer photo 1Replacement part needed
AJ Madison · 3 out of 5 stars
The ice maker took a long time to get to work and the glass top on one of the drawers broke. Please send me a replacement glass. Thanks.
Brend8793 · Jun 1, 2023
Customer photo 1Pooling water
AJ Madison · 3 out of 5 stars
Getting ice from the front of the door is a problem. We are guessing it's melting ice that pools there and when you open the freezer door. Water gets all over the floor. First time we have encounter this type of issue. It's a pain to constantly wipe water off the floor or to wipe it up from the door before you open the freezer.
Pbee · Jul 31, 2022
Customer photo 1Cheap Door Material
AJ Madison · 3 out of 5 stars
The exterior door material is already showing signs of corrosion. The material is difficult to clean. The water try needs to be redesigned.
NMFlorida · Mar 20, 2026
Not the best, not the worst
AJ Madison · 3 out of 5 stars
I bought my new side by side fridge and freezer a few weeks ago. The unit works well but I wish there were adjustments on the shelf’s but my biggest complaint is that’s it’s really hard to keep the front stainless doors clean without steaks even though I’m using stainless cleaner
NicTink · Feb 28, 2026
Not great so far
AJ Madison · 3 out of 5 stars
We have only owned this since July. It has barely been used and the water/ice maker already needed repair. I put an extended warranty on this just in case.
Rose · Jan 27, 2026
Ok with some design flaws
AJ Madison · 3 out of 5 stars
This refrigerator was installed in a New construction house that I bought. It would not have been a refrigerator. I would’ve picked if I’d taken time to look at it a bit more. Inside shelving is limited on how you can arrange the shelves. The tall shelf is at the very top which will hold your milk cartons. Having a limited ability to lift items, I found this extremely difficult to deal with. Also, the ice/water on the front of the refrigerator is poorly designed. It will only accommodate a small glass. To get the ice in a larger cup, you have to tip the glass and it quite often hits the water lever is depressed causing a huge mess. The freezer space is OK. All in all, this is a refrigerator that might be OK as a backup or a first refrigerator. It does have some poor design issues. Perhaps that’s why it was in a new construction home.
Nabhab · Dec 26, 2025
AJ Madison · 3 out of 5 stars
Don't like that the water and ice dispenser shoots water all over the floor if you move your cup too quickly and the ice maker is extremely loud.
Bree · Dec 2, 2025
Not as expected.
AJ Madison · 3 out of 5 stars
This refrigerator cooling good but the freezer fan have a loud noise. For that reason I don’t recommend this refrigerator, the noise is annoying and the front door are not against to finger prints, awful material.
Gfelici · Nov 8, 2025
AJ Madison · 3 out of 5 stars
We bought this fridge a month ago. It seems like water is sitting in the tube because every time we need some water we have to dump a few cups out first because of a nasty taste.
Big Silver · Oct 10, 2025
Ice dispenser flawed
AJ Madison · 3 out of 5 stars
Water is constantly leaking from the dispenser tray
Flawed · Sep 19, 2025
Diesel Truck Idling in our Kitchen?
AJ Madison · 3 out of 5 stars
We didn't buy this fridge, it came with the house we just purchased but is brand new. The fridge is a fridge but it is a very loud fridge, the compressor sounds like it's constantly running and is pretty loud compared to other fridges we have had.
thale · Sep 9, 2025
Very Noisy!
AJ Madison · 3 out of 5 stars
This refrigerator was purchased and installed by the builder in my new home. It is very noisy. I set up a service call through Whirlpool's warranty service department. The techs came out and they said the problem is a noisy fan. They also said that ALL Whirlpool fans are noisy and replacing the fan would not solve the problem, and that I have to live with it.
Bob W · Sep 6, 2025
Fridge Review
AJ Madison · 3 out of 5 stars
Good machine but a little light on space and ice cube maker a little difficult to figure out .
fridge re iew · Sep 2, 2025
Nice, but...
AJ Madison · 3 out of 5 stars
We never thought to confirm whether or not the shelves in the refrigerator were adjustable. Sadly, they are not... and there is barely a 7" height between the shelves. This will drastically change our food buying habits - instead of bulk and larger sizes, we will now have to buy smaller containers so they fit on the shelves.
JWMDF · Aug 8, 2025
Disappointed with my refrigerator
AJ Madison · 3 out of 5 stars
I bought this to go with the appliances in my new home. I am overall disappointed with my refrigerator. The motor runs all the time except when the door opens and it’s noisier than normal in my great room. There’s a problem with the fan that causes the divider between frig & freezer to heat up. The frig door swings open violently and ice gets stuck in the dispenser, then melts into black tray on door and when you open the door, water goes everywhere. And the freezer door has scratches on the upper right hand corner, probably when finish was applied but can’t be buffed out. Three service calls already and waiting on #4. It does keep the freezer food frozen and refrigerator food cold, so that’s something. Very disappointing.
Wants to love her frig. · Jul 16, 2025
New refrigerator
AJ Madison · 3 out of 5 stars
Cannot turn the switch on or off for ice machine without pulling the ice container out somewhat. Cannot adjust the height of the shelves. Can't balance the refrigerator door so when it is opened, it won't swing open. Maintains cold tempurature.
Ricki · Jul 13, 2025
Ice maker is great
AJ Madison · 3 out of 5 stars
Works great, the space could be bigger inside. Ice maker is great
Matt27 · Jul 9, 2025
AJ Madison · 3 out of 5 stars
It was OK as far as it now drink of water just doesn’t come out of the refrigerator.
Ben10 · Apr 10, 2025
Refrigerator loud
AJ Madison · 3 out of 5 stars
It’s loud but has a nice ice maker. The refrigerator is so loud, I thought it was broke but was told that’s normal.
Tworks · Mar 16, 2025
Not the product that represents the brand.
AJ Madison · 3 out of 5 stars
Got this Fridge with my New Construction home, I have always love the brand, in this case only this reference has not mee the expectation the brand has created in me, lot of plastic components, ice dispenser is getting stuck with couple of drops, having to empty it so it can work, space is also limited, coming from a basic fridge with freezer on top and fridge below I though this one was going to be lot more roomie but not necessarily, specially on the freezer side. I know there is a lot more options to chose from, in this case was not my option to select the reference, was the one that came with the house so, I may be getting a new one.
dorozco · Nov 9, 2024
Inside space distribution
AJ Madison · 3 out of 5 stars
All the appliances came with a new house, about the fridge is a little snooze and on the fridge inside I can’t make it to my own space
Yo perez · Oct 22, 2024
A little noisy. Seem to work well
AJ Madison · 3 out of 5 stars
Working well. Freezer circulation fan is quite noisy had it replaced and replacement fan is somewhat quieter but still quite loud.
Falconeddie 50 · Aug 24, 2024
AJ Madison · 3 out of 5 stars
The outside of the refrigerator is very difficult to clean and make shine. Almost like a film builds . Inside shelves are subpar
Cold place · Aug 17, 2024
Loud, squeaky refrigerator
AJ Madison · 3 out of 5 stars
This refrigerator seems to work well so far, but it makes lots of strange noises. It is also very loud when the compressor is running.
BR540 · Jul 31, 2024
Not suitable for families
AJ Madison · 3 out of 5 stars
This came with our house. While I wouldn't buy a side by side ever, a fridge is a fridge. Things I dislike about the fridge outweigh what I do like. 1. The water area constantly drips water down the front and has puddles in the shadow dish, causing water on the floor 2. The drawers are not well made, break easily 3. Side by sides just don't have the space, this is a tiny fridge for a family of 5
Tina1235578 · Jul 30, 2024
adequate
AJ Madison · 3 out of 5 stars
The appliance works as it should and the space is well appointed; however, the fan is to noisy. You should put some sound insulation to deaden the noice.
Paul73 · May 21, 2024
Cheapest Fridge the Home Builder Could Find
AJ Madison · 3 out of 5 stars
Fridge came with the newly constructed home. It would not have been my first, or even my 5th choice. Small capacity, loud when compressor is running, and narrow ice/water dispenser make this fridge a poor choice. Functionally it works well and does it's job. The ice/water dispenser is very poorly designed and tends to spray water all over the floor if your glass is not exactly lined up. There is no capacity to hold overflow water in the tray underneath the dispenser and any overflow water ends up running down the door of the fridge to the floor which necessitates a mat underneath to catch the water.
FLboi · Apr 30, 2024
AJ Madison · 3 out of 5 stars
Loud, water is not cold,but other than works pretty well.
Aaron · Feb 5, 2024
Ice/water dispenser makes a mess
AJ Madison · 3 out of 5 stars
This fridge came brand new with our new home. It does its job - it keeps stuff cold. There are 3 significant shortcomings, in my opinion: 1 - the design of the in-door water dispenser makes it almost impossible to get water without making a mess. The water comes out for an extra instant after you remove pressure from the button. As an adult who is conscious of this, I can be very careful and make it work. But my kids don't take the extra measure and there is almost always water in the tray and/or running down the door and/or on the floor. 2 - the ice dispenser often makes a mess. What happens is that ice gets released from the main compartment (in the freezer) but doesn't make it all the way into the cup. It gets caught just above the flap that releases into the cup. So if you aren't aware of this and don't basically "work" for that last bit of ice, one or two or three pieces will sit there and slowly melt. Again - leaving water in the tray and/or running down the door and/or on the floor. 3 - it's loud sometimes. There are intermittent processes - I assumed related to making ice - that are sometimes loud and annoying. This last issue is far less frustrating than the first two, though.
ZackNC · Jan 9, 2024
AJ Madison · 3 out of 5 stars
Bought two months ago. Not happy with how loud it runs, freezer small and guys who delivered didn’t adjust door handles.
Becky · Dec 19, 2023
Could work better
AJ Madison · 3 out of 5 stars
Freezer side freezes up really bad and I don't like when u get ice or water from the door it goes all over the floor. The fridge side doesn't get very cold
Loann · Dec 11, 2023
Only Half the Features and Quality
AJ Madison · 3 out of 5 stars
Definitely only half the features of my previous one. Installers: Only one spoke English Had to loan them tools and explain part of the Install Process. Noisy from day one. Cannot set temperature to exact temperature for either refrigerator side or freezer side.
Jack · Nov 29, 2023
Efficient and well organized inside
AJ Madison · 3 out of 5 stars
Great refrigerator BUT the finish is horrible. It has a rough texture to it that makes it impossible to keep clean of smudges and fingerprints
Casita23 · Nov 8, 2023
Overall ok
AJ Madison · 3 out of 5 stars
Every week or so you can here like a fan blade rubbing I have to pull it away from the wall about 2ft till noise stops then push it back in some days I have to leave it pulled out overnight.
Murph · May 25, 2023
Fridge
AJ Madison · 3 out of 5 stars
Came with the house. Could use more flexible shelf height settings
Brenda Lane · May 12, 2023
Mediocre
AJ Madison · 3 out of 5 stars
Fridge rattles a lot. Second service call coming up; hopefully this time it will be resolved. No cover on the "feet" which causes the water tubing to be visible. Quite unsightly
Robm · May 7, 2023
Average
AJ Madison · 3 out of 5 stars
Constantly runs and is very loud. The ice dispenser bar is too close to the water dispenser bar. Ice cubes randomly spit out
Lattitude · Apr 29, 2023
Nothing Special
AJ Madison · 3 out of 5 stars
This is the refrigerator that came with the new house I bought and I am replacing it. While it looks good, I find the side-by-side is challenging in terms of practicality. It's not that easy to find and access items inside. The water dispenser is a fairly narrow band and glasses tend to slip off it. Ice gets stuck in the chute which stays open as it melts. It's not unusual to hear a cube drop sometime later after it has melted to a smaller size. This refrigerator is going into my garage where it will serve as a backup and the dispenser won't be used.
chris23 · Apr 3, 2023
Water and ice dispenser
AJ Madison · 3 out of 5 stars
Had this refrigerator for a mont now and am not happy with the water and ice dispenser. First the ice dispenser is too for in and not near enough room to get a cup in, water is outside edge and dribbles water down front and ice maker doesn’t fill bucket.
Tom C · Apr 1, 2023
Ok features
AJ Madison · 3 out of 5 stars
Builders choice. Not the best. Freezer too small. Door swings way open.
Chuckles · Feb 26, 2023
Works fine, but...
AJ Madison · 3 out of 5 stars
Had this for 3 weeks and so far works fine. This was part of the package of appliances that our builder put in. It has some design features that would stop me from purchasing again. First there is one lever to get ice out of the door. It is below the lever you puch to get water. Very poorly designed. Difficult to get the ice out without hitting the water lever. Water gets all over. Plus there is no drain or catch basin to catch excess water so it is constantly dripping down the front of the unit.. Second, there are too many drawers and not enough shelves in the refigerator section.
kathyb · Jul 23, 2022
a decent fridge
AJ Madison · 3 out of 5 stars
overall, it's OK. However, a huge negative is the fridge shelves are not adjustable -- something all my other fridges had. If I had realized that, I wouldn't have purchased this particular fridge. Also, the fridge door swings all the way open on its own. The only way to avoid that is to not have anything on the door shelves, which defeats the purpose. I would only recommend this fridge for a 2nd fridge in the basement or the garage -- NOT for a daily fridge in the kitchen, which is where I have it.
Kathy · Aug 26, 2021
Loud
AJ Madison · 3 out of 5 stars
This fridge came with my house. I am actually afraid there is a problem for how loud it runs. I never had one this loud.
Lisa · Aug 19, 2021
Questions
AJ Madison · 3 out of 5 stars
Like the refrigerator but it seems to have a vibration that makes it noisy at times. It is level across the unit but slightly unlevel front to back.
Lil21 · Jul 7, 2021
Ice Maker issues
AJ Madison · 3 out of 5 stars
Ice Maker: I cannot find shut off. Repairman from appliance store could not find it. No info in your troubleshooter guide or multi-fold guide. . Live Chat did not respond to my questions. Amazing!! Refrigerator and ice maker do work. The ice jams in the funnel in the door. It isn't frozen in place. It is jammed so it won't dispense. any ideas for either issue?
James · Jul 6, 2021
Can not adjust shelves in fridge
AJ Madison · 3 out of 5 stars
Not enough shelves in freezer ice maker takes up to much space ,doesn't show actual temp
Bernie · Jun 29, 2021
Noisy
AJ Madison · 3 out of 5 stars
Refrigerator is nice but very noisy. Also doors don’t line up properly and the water/ice dispenser is very low.
Debster · Apr 10, 2021
Great price/proper function
AJ Madison · 3 out of 5 stars
Bought it the end of January, It does have a more loud sound than the ones I had before. The bottom drawer is smaller than the two on the top. I did not pay attention that this does not have the Stainless fingerprint protection. I tried to use the wipes and other stainless cleaner but it does not work so you have to get use to see the spots. Otherwise it works well!
Flor · Mar 6, 2021
Works well
AJ Madison · 3 out of 5 stars
I’m disappointed with the shelves and drawers. They are crooked. Every time I open the refrigerated it becomes my focus. One side isn’t lined up with the other side.
Gloria · Jan 28, 2021
great except it runs all the time and is noise
AJ Madison · 3 out of 5 stars
not sure of its green status as far as saving electricity, it seems to run all the time and makes much noise
dan0 · Jan 28, 2021
OK so far
AJ Madison · 3 out of 5 stars
1 month old & still working. Good: big Bad: noisy, awkward- hard to see into into, must unload a lot to get to back of shelf
Brown4439 · Dec 17, 2020
Whirlpool Refrigerator
AJ Madison · 3 out of 5 stars
Part of new home package. Refrigerator didn't come with the water line which I had to buy. Refrigerator runs constantly. Plastic wrap was still under door handles, door tops, and the doors were not level.
steve · Nov 17, 2020
Noisy fan and inflexible shelving
AJ Madison · 3 out of 5 stars
This refrigerator was a replacement for a similar unit that we bought with our brand new house, the original was inoperable from the first day. It took Whirlpool 2 weeks to get a technician to look at the refrigerator and diagnose the problem, then the builder (Pulte Homes) had to step in and insist that Whirlpool replace, not repair the refrigerator and that the delivery be expedited because Whirlpool treated this emergency situation as “business as usual”.
Cdmasam · Jul 31, 2019
Ice dispenser & temperature control
AJ Madison · 3 out of 5 stars
The ice dispenser jams a lot, unable to use the crushed ice then cube it jams up.. The temperature in the fridge does not stay cold unless it maxed..
Marsha S · Apr 30, 2019
Disappointed
AJ Madison · 3 out of 5 stars
Purchased this refrigerator a couple of months ago. If you like noisy refrigerators this is the one for you. It is louder than our old Whirlpool. Quality is what is important.
ConnieZ28 · Feb 6, 2019
Noisy fridge
AJ Madison · 3 out of 5 stars
We had to purchase a refrigerator on very short notice, so not a lot of time to shop around. This unit has two strong disadvantages: it is very loud (we've had Whirlpools in the past that were very quiet) and the interior shelves do not adjust (big negative).
Gardener friend · Nov 4, 2018
Huge disappointment
AJ Madison · 1 out of 5 stars
Huge disappointment ice maker works when it wants to, hard to control temperature to keep items cold and fruits and vegetables from freezing. Poor interior space. This is my 7th whirlpool appliance and every one had to be replaced due to issues.
Ja71 · Jan 15, 2025
Customer photo 1Very noisy refrigerator
AJ Madison · 1 out of 5 stars
This refrigerator came with the new build house. I have it for 2 and a half weeks. It makes a lot of loud noise days and nights when it’s running. It bothers our family a lot when we have to hear the loud noise all the time.
John · Jun 16, 2024
Customer photo 1The front doors are oxidizing/rust
AJ Madison · 1 out of 5 stars
I am moved in my new home 4months ago. The fridge came with the house. I have tried different products to remove the rust on the door, but doesn’t work. For being a new fridge this is terrible. It’s an eye soar in my beautiful home.
Jose Luis · Aug 21, 2023
Customer photo 1Rusted
AJ Madison · 1 out of 5 stars
Not even a month with my new fridge and is rusted inside. So sad and very disappointed, is my brand new house and see my new fridge like this! I can’t believe it…
Carol Llanes · Apr 30, 2023
Customer photo 1Builder quality fridge at best
AJ Madison · 2 out of 5 stars
It’s cools but it is so basic and it is loud. I’ll be replacing asap.
UndisclosedHero · Mar 22, 2026
Lousy refrigerator
AJ Madison · 2 out of 5 stars
The refrigerator came with the house on November 21, 2025, a lousy 2+ months ago. I have had nothing but problems starting with the right door. It flies open all the way back every time we open the door. Had Whirlpool repairment out 3 times so far. Keep complaining about the door and am told that's the way it is. Had to replace a fan, ice-maker, and attempt to fix the door. Complained to builder and they said I had to go through Whirlpool and that's proven to be a complete disaster. On hold up to one hr. each time I call.
How sad!! · Feb 5, 2026
Door is a mess
AJ Madison · 2 out of 5 stars
The refrigerator door is a mess. Had it serviced and it still flings open. I'm going to call Whirlpool again and ask to have representative from Whirlpool come out and look at it.
JJ12 · Jan 4, 2026
Dissatisfied
AJ Madison · 2 out of 5 stars
It’s been less than 2 months since I got the fridge and it’s functioning properly at all. I had a lot of veggies n other foods go bad. I hope they can sort it out soon
Winnyboo · Dec 30, 2025
Loud and cheap
AJ Madison · 1 out of 5 stars
Loud and froze up so it was replaced. Better but still noisy. So aMErika we built a refrigerator a 100 years ago that lasted over 30 to 40 years and this is who we are today. Engineers are either ignorant compared to the engineers of 1900s or they are willing to design garbage and rip people off then make great products or even good products. The aMErikan way so awesome lol Whirlpool said they would send another warranty person out, but I’ve taken several days off and lost more money than this thing even worse so I probably won’t even proceed unless it gets worse pretty sad and pathetic
Human being · Dec 19, 2025
Fridge not working at all, defect for not cooling
AJ Madison · 1 out of 5 stars
I’m still waiting for an answer to swap my fridge, it’s a brand new and I just moved in into a new house and it never work properly. Is not cooling. It’s almost a month that I reported this and have no solution, I want a new fridge due to warranty
· Nov 18, 2025
Very noisy, Loud
AJ Madison · 1 out of 5 stars
The refrigerator was new with the house it was loud. The tech who came to look at it said it was loud, the front right wheel was broken and missing pin. Whirlpool installed a new refrigerator. This refrigerator is LOUDER than the last one??? At least the wheels work.
Jeff1T · Nov 16, 2025
It works well enough.
AJ Madison · 2 out of 5 stars
It came with my new home. The features are fine. I love how accessible they made the ice cube container. I can reach in and grab some cubes without having to dispense them from the door. It's really noisy, though. The motor (fan?) runs constantly and it's so loud I can hardly hear the television in the living room without turning it up. For that reason I wouldn't recommend this fridge.
Steditempo · Nov 13, 2025
Refrigerator
AJ Madison · 1 out of 5 stars
Too small not a lot of options to adjust shelves. Freezer too small and tight for large items.
Oven · Oct 28, 2025
Leaks
AJ Madison · 1 out of 5 stars
Brand new never used and the water dispenser is leaking.
NewRL · Oct 20, 2025
Not so good
AJ Madison · 2 out of 5 stars
Noise vibration from the freezer compartment, water dispenser leaking or dripping, and the door opening too far and wide
Juze · Oct 14, 2025
Not the greatest
AJ Madison · 2 out of 5 stars
I find this refrigerator small, and it’s so hard to keep the outside clean.
Jenfox68 · Oct 4, 2025
Way too noisy
AJ Madison · 1 out of 5 stars
Very disappointed with the builder for putting this piece of crap in a brand new home. Such a shame as whirlpool use to make quality products. So noisy I woke up several times and finally shut the bedroom door but I still could hear it.
tiredRick · Sep 23, 2025
Extremely Noisy
AJ Madison · 2 out of 5 stars
This refrigerator came with my new home, and it’s extremely noisy. The motor makes a terrible sound while running, which is very disturbing. I would not recommend purchasing this model
Paula Z · Sep 13, 2025
Not for us
AJ Madison · 2 out of 5 stars
It came with the home we just purchased so we had no choice. If I were buying it would not be this fridge. First I don’t like side by side. There is not enough room inside, glass shelves are not adjustable and it runs constantly. Very noisy as well.
Dab 44 · Sep 2, 2025
AJ Madison · 1 out of 5 stars
I am not happy with this appliance. Motor runs loud and a lot.
Sara · Aug 24, 2025
No happy with this
AJ Madison · 2 out of 5 stars
It’s already not working. Freezer does not holt temperature and refrigerator freezes items at bottom of unit
Derrick · Aug 15, 2025
Flawed design
AJ Madison · 1 out of 5 stars
this was installed in a new home I purchased. The water spigot is set to far forward and leaks water down the front of the refrigerator. In addition, there is just a shallow tray to catch water from the ice dispenser. When you open the door, water splashes everywhere. There is no grate.
Anne · Aug 12, 2025
Don't waste your money
AJ Madison · 1 out of 5 stars
So noisy I can hear this stupid thing running in the basement across the house
Lance · Aug 11, 2025
Not impressed
AJ Madison · 1 out of 5 stars
Refrigerator seems to be constantly running and humming.
Derek · Jul 26, 2025
Nice looking but....
AJ Madison · 2 out of 5 stars
Can't really say I love my refregerator right now. It is brand new and right out the box it has been making a loud noise. Had to reach out. Someone is coming next week but at this point I want a new refrigerator.
newhomeowner · Jul 9, 2025
Don’t recommend
AJ Madison · 1 out of 5 stars
Has been making a loud buzzing noise since we got it and very difficult to clean exterior.
Alpa · Jul 4, 2025
Very disappointed
AJ Madison · 1 out of 5 stars
Brand new but doesn’t work. This was part of an incentive to buy a new home.
Alice68 · Jun 30, 2025
Doesn’t work
AJ Madison · 1 out of 5 stars
Came with the new build home and its terrible second day in water was leaking all over because it wasn’t freezing anything. Tried to get it looked at by the builders but they can’t do anything about this terrible fridge.stuck with it until we’re able to afford another one.
Kat2025 · May 26, 2025
LOUD, and LIKELY expensive electrically speaking
AJ Madison · 1 out of 5 stars
I have moved into this new home with this fridge. It runs 100% of the time as long as the doors are closed or the water / ice is not being dispensed. Other than that, ALWAYS RUNNING. Also it is loud compared to other fridges owned.
Mike · May 12, 2025
Don't waste your money
AJ Madison · 1 out of 5 stars
Loud loud,loud. I own a Frigidaire in another property and it is very quiet. This is the second Whirlpool in less than 2 months and I would never buy another Whirlpool product.
Jae1 · May 4, 2025
Terribly loud
AJ Madison · 1 out of 5 stars
In my opinion, the evaporator coil motor runs constantly and is very loud. This is the second Whirlpool refrigerator in 4 weeks, and I will never buy another Whirlpool product. Very disappointing.
jimmy · Apr 23, 2025
AJ Madison · 1 out of 5 stars
We bought this fridge in 2020 during the pandemic, the reason for 1 star because we had problems with ice maker from the get go, more them 3x's they came to switch parts out, we had the warranty on it, and they never, ever replaced our fridge, to me it was defective, but, Whirlpool never changed it out, and now it's not working at the present moment😡😡😡😡😡😡😡
Flower · Mar 8, 2025
LOUD Continuous Buzzing
AJ Madison · 1 out of 5 stars
LOUD!!! Brand new fridge runs almost nonstop and buzzes like a failing fluorescent light. Drives us crazy!! Whirlpool says it’s normal but can’t give us a decibels spec or tell us how much the fan should run. It’s running every morning after being closed all night and shuts off maybe 1 hour a day if you add up all the little few minute stoppages it goes through.
Silverg · Feb 12, 2025
Poor Service!
AJ Madison · 1 out of 5 stars
My refrigerator was delivered Oct 25, 2024. It died Jan 10, 2025 and it is still not working. You would think a refrigerator would last more than 2 months. I am not happy with the service I have received.
JimW · Jan 28, 2025
Hate this refrigerator
AJ Madison · 1 out of 5 stars
Received this refrigerator with a new home we purchased. This refrigerator is the loudest fridge I have ever owned. It never shuts off. Always running even in the middle of the night. Already had the compressor fan replaced.
Janice · Jan 12, 2025
FRIDGE IS HORRIBLE
AJ Madison · 1 out of 5 stars
MAKES A TREMENDOUS AMOUNT OF NOISE... I HEAR FROM MY ROOM.. NOT OKAY
LUISMIS · Dec 6, 2024
Worst appliance I’ve bought
AJ Madison · 1 out of 5 stars
If I could, I would leave zero stars. The freezer is so tiny. We bought our house in July and the refrigerator and freezer already stopped working and are broken.
K123 · Oct 31, 2024
Problems Already!
AJ Madison · 1 out of 5 stars
I bought this fridge a little over a week ago and it’s already not cooling properly. Now I have to take off work for a repair man to come look at it. I not happy to say the least.
DJ2984 · Oct 3, 2024
Extra loud sound. not sure what is the root cause
AJ Madison · 2 out of 5 stars
I have the fridge since august 26. A loud noice is constantly sound not sure the issue is , trying to schedule a warranty service but its hard to process the request. For some reason the page is not working properly.
MMS2024 · Oct 3, 2024
Horrible
AJ Madison · 1 out of 5 stars
This brand new refrigerator came with our new house. We moved in the beginning of August and the refrigerator stopped cooling and needed repair and replacement of 2 parts on August 13. After the parts were replaced, the refrigerator failed again on September 1 for the same reason. I cannot possibly tell you how upsetting it is to move into a new house and receive a refrigerator that never worked from the start. I requested a replacement upon the first failure and was told that the policy is to repair before replace. How is that acceptable when the refrigerator was NEVER used?! I hope someone from Whirlpool actually reads this and does something to correct this because I cannot possibly rate a “brand new” refrigerator that never worked to begin with.
Joe M · Sep 2, 2024
Loud & hard to clean.
AJ Madison · 2 out of 5 stars
It’s super loud. I literally woke up in the middle of the night to check where the (refrigerator) noise was coming from. I have a hard time cleaning the stainless steel, I have tried every product.
Steura · Aug 28, 2024
Running constantly and not cold
AJ Madison · 1 out of 5 stars
Worked for a few days, we noticed it was running all the time and now it is barely cold and barely freezes Waiting for a technician to check it out. I will chang my review after my service call if all goes well.
Steph · Aug 11, 2024
EXTREMELY LOUD
AJ Madison · 1 out of 5 stars
The refrigerator and freezer are extremely loud. I often wonder if this is normal or a technician is needed to check out the noise. Please send someone to check out my refrigerator if this is not a common occurrence. The noise goes hand in hand with a strong vibration. Thank you.
Laura · Aug 6, 2024
Too small
AJ Madison · 2 out of 5 stars
This refrigerator came with my new build house. I find the freezer side extremely small. The pockets on the door are essentially useless due to how small they are. There is no tray on the outside where the water/ice is dispensed so be careful or you'll have water running down the front and into your floor. The outside surface shows a lot of prints & you really need to buff them out.
Kathy · Jul 31, 2024
Broke freezer
AJ Madison · 1 out of 5 stars
I have had the refrigerator 2 months the freezer no longer work.
Loni_86 · Jul 25, 2024
Water dispenser is useless!
AJ Madison · 1 out of 5 stars
Having a removable tray under the water/ice dispenser should be common sense. Not only does this refrigerator not have one, the basin under the dispenser is so shallow it doesn’t hold any overflow so the water runs down the front and onto the floor. It’s not cold water. Basically using the water and ice is more trouble than it’s worth.
NotAhappyCamper · Jul 16, 2024
AJ Madison · 1 out of 5 stars
Ive only had it for 2 months and it’s already not cooling. Also it’s very noisy. I won’t be buying whirlpool refrigerator in the future
Raedogg · Jun 6, 2024
AJ Madison · 2 out of 5 stars
The freezer is over freezing and not working as expected. Compressor is running continuously
Ardnelias · Jun 4, 2024
Brand New Refrigerator Worked for a few weeks
AJ Madison · 1 out of 5 stars
I bought this and after only owning it for weeks, it died. I called a service technician (done under warranty) and he said that these refrigerators are now filled with propane as the cooling gas and that it leaked out. He is coming back to fix it, but this leaves me without our only refrigerator for quite awhile. All my food was spoiled and I am not sure I can get compensated since I didn't take a picture of the spoiled food. Still checking on this.
jaaj69 · Apr 1, 2024
Not as expected
AJ Madison · 1 out of 5 stars
I bought this a month ago & I am not happy with it. Refrigerator is not steady/stable & making noise most of the time
Raki · Feb 28, 2024
Noisy Appliance
AJ Madison · 2 out of 5 stars
Appliance is too loud when operating. Goes silent when door is open. Not happy with operating sound.
Bill · Dec 27, 2023
AJ Madison · 2 out of 5 stars
It doesn't have stoppers in the front (or however you call them) every time we open the door the refrigerator moves forward. The water supply line gets twisted and the ice maker does not get any water and malfunctions.
Las Casitas · Nov 20, 2023
Drippy Refrigerator
AJ Madison · 2 out of 5 stars
This refrigerator has water and ice on the door, but no removable tray to catch water drips from residual ice shavings. The water then runs down the door onto the floor when you open and close it.
Drippy · Nov 3, 2023
NOT GOOD
AJ Madison · 1 out of 5 stars
This refrigerator is cheap! It came with the house I bought. I wouldn't have made the purchase myself. It makes noise when it's running - it sounds horrible! And I have it on the coldest refrigerator setting and items in it still aren't even that cold!!! I think it will be breaking down soon.
LDH FL · Oct 4, 2023
Nothing but problems
AJ Madison · 1 out of 5 stars
We bought a new house and the refrigerator came with it. The freezer doesn’t freeze and the refrigerator is not cold. Ice maker doesn’t work either. We’ve had trouble getting the parts and someone to repair the problem. We’ve been in the house for four months and it still doesn’t work.
Steve · Jul 22, 2023
Broke after 10 months. Extremely poor warranty!
AJ Madison · 1 out of 5 stars
Our fridge broke after 10 months - just stopped cooling and started making a popping noise. Whirlpool put us in touch with the only repair shop in town (we live in the Raleigh, NC area - not a small town!) and we waited for a week and a half for a repair man to come out. The compressor was dead and he said it might take weeks to order a compressor and come back out to replace it, but who can live without a fridge in the house for weeks? We have medication that must stay cool and we were tired of buying ice from the store every day. We ended up buying another fridge. We emailed Whirlpool to see if they can make good on this and were told we need to go through the steps suggested by the repair shop. Maybe one can live without a washer, dryer, microwave for weeks but a fridge should have a different priority. More than half of our food spoiled. We put all the freezer food in a friend’s freezer - another inconvenience. We will never buy another Whirlpool fridge nor ever pay for an extended warranty for fridge again. This was the manufacturer’s warranty but since the warranty does not guarantee speed of service, it’s just not worth it. Not for a fridge.
Disgruntled · Mar 16, 2023
Terrible noisy refrigerator
AJ Madison · 1 out of 5 stars
My apartment complex supplied us with these. It’s the loudest refrigerator I’ve ever had. I’ve never paid attention to refrigerator noise until this one. The evaporator fan is so loud and seems to rubs constantly. I can hear it all over my place. Please stay away!
Woodlands2LE · Jan 31, 2023
Loud!
AJ Madison · 1 out of 5 stars
We selected this refrigerator for our new construction home. It is extremely loud. The motor seems to run non-stop but it is louder at certain points of time throughout the day. When the water cycles, or when the fan turns on, or when it makes ice, I can hear it all throughout our 3,000 sq. ft. home. It's awful.
MotorMisery · Jan 20, 2023
Horrible!
AJ Madison · 1 out of 5 stars
Worst refrigerator ever. Had 3 months and have had nothing but trouble. Never again!
Jackie · Nov 17, 2022
Poorly designed refrigerator
AJ Madison · 1 out of 5 stars
1) This whirlpool refrigerator has a terrible water dispenser. The spout extends too far out that when your remove the glass, water always spills on the floor!! 2) the vegetable and fruit crisper drawers slide poorly on the tracks and get stuck when you pull them out.
Mel14 · Aug 31, 2022
Poor AT BEST!
AJ Madison · 1 out of 5 stars
I purchased this new refrigerator the end of February and it was delivered and installed mid-March. Since I've gotten this LEMON/demon of a product it has given me NOTHING but problems and expenses! A certified technician has came out 3 times to "repair" and hasn't worked for more than 2-2 1/2 weeks per repair! I've had to throw TONS of food out which is only costing ME MORE MONEY. Waiting on technician #4 to come and look at this LEMON. Whirlpool will not replace at this point NOR does their manufacturer "warranty" cover any cost associated with my loss of product. I am angry to say the least! Worst money I've ever thrown into the wind! Thanks for all your support WHIRLPOOL! Pathetic. I guess you got your money from me didn't you.
xrae · Jun 3, 2020
Not good build quality
AJ Madison · 1 out of 5 stars
We got this as part of new construction. The main refrigerator side door has shelves that are made of plastic (which is okay) but its very cheap plastic. But the problem is that the door is such that often when I am closing it, I get hold of one of the shelves and close the door. The shelves don't stick to the side door well and come out easily. We have broken 2 of the shelves within the first month just because they fell when they come out of the side door and crack easily. Extremely poor shelf material quality. We also had a huge issue of the ice maker not defrosting automatically, which caused cooling to fail. However, whirlpool was quick to fix it.
rohit1986xyz · Feb 12, 2020
Economical
AJ Madison · 2 out of 5 stars
I bought this refrigerator 2 months ago. The fridge door was not leveled so it swung opened all the way. Had to get a service technician out to fix it. It is leveled now and it's better but still I don't like the design of the notch that connects the door to the fridge. The older style for the door opening without swinging all the way opened is my preferred one.
SammiD · Dec 31, 2019
The sound is very loud
AJ Madison · 1 out of 5 stars
I don’t like the sound very loud but the good price.
Judy1314 · Oct 28, 2019