Customer reviews for FIN-0016188
Read the 23 customer reviews available in this collection, with full review text and ratings.
Solid counter depth French door fridge for family
AJ Madison · 4 out of 5 stars
Solid counter depth built in fridge. Overall no major issues after one year except for some noise that was due to insulation that dislodged off the compressor (easily fixed under warranty). Water pump and icemaker working well as described. Overall satisfied with purchase, still not sure why counter depth costs so much, but this one works well for now.
Original AP · Dec 30, 2024
Customer photo 1Customer photo 2Great features and plenty of space!
AJ Madison · 5 out of 5 stars
We’ve had now for a couple of weeks and couldn’t be happier with it!
Adg7 · Nov 29, 2023
Customer photo 1Built in Refrigerator
AJ Madison · 4 out of 5 stars
Refrigerator is well designed. Lots of space and great lighting
g1234g · Dec 18, 2024
LG Features
AJ Madison · 4 out of 5 stars
We are extremely happy with a new refrigerator. We love the drawers that are in the freezer and also in the refrigerator itself.
Laura June 25 · Dec 9, 2024
LG Features
AJ Madison · 4 out of 5 stars
We really love the freezer set up and we love the drawers inside. We only have issues with the ice maker, ice goes everywhere on the floor and the paddle easily scratches.
Laura June · Dec 9, 2024
Great space and features
AJ Madison · 5 out of 5 stars
I purchased my new LG fridge a month ago and really like the style and practicality of it. The ice maker takes up very little room allowing for more freezer storage and the fridge has a lot of space and see through drawers to not loose track of what's inside. Great product
Mcar89 · Sep 23, 2024
2 month old fridge still works
AJ Madison · 4 out of 5 stars
We bought this fridge because it fit and could be delivered quickly after our old fridge was beyond repair. So far (2 months) it working fine. I’m very concerned about the reliability and the compressor failing in several years. The true test of quality is if it lasts 20 years.
LG studio fridge owner · Jul 20, 2024
Great so Far
AJ Madison · 4 out of 5 stars
I have only had the refrigerator for about 2 weeks and so far I really like it. It's quite and the ice maker works fast. There is plenty of room. My only wish so far is that it didn't show fingerprints so much.
Maria Camero · Jul 11, 2024
Ice Maker is the only flaw
AJ Madison · 4 out of 5 stars
I've had this refrigerator for over a year. It is nice looking and reliably cold. My frustration has been with the ice maker. It does not work as it should. 1. When the ice fills to certain point, the bar is supposed to come out to stop ice production on its own. I don't know if it's ever done this. I tend to hear a grinding noise coming from the freezer. When I open the door, the ice has over flowed to the very top, and the new ice that's trying to pop out cannot due to space--thus, the grinding noise. I end up having to turn it off entirely and wait until I've used more of the ice. 2. When the bar is down, which happens on occasion, and has stopped making ice. I then have to reset it. I do what I'm supposed to do by putting a paperclip into the tiny pinhole on the side for 3-5 seconds, and...nothing happens. I put the clip in again and again and nothing happens. I've given up and just put the ice bucket back on and go about my day. Later I notice the bar has moved back but not at the point of reset. 3. I shouldn't have to reset my ice maker so much! It is the only thing I have to regularly do to keep it functioning. I've never had to do anything like this with any other ice maker I've had. So...it's really the bar. It's unreliable and unpredictable, making regular "repairs" necessary.
Mom0 · Jul 10, 2024
Wow this refrigerator is amazing!
AJ Madison · 5 out of 5 stars
This refrigerator makes my log home kitchen look amazing.
Debra out of Beecher IL · Dec 26, 2023
Nice features, on door ice and water.
AJ Madison · 4 out of 5 stars
I Bought this at the beginning of December, took me awhile to get it, but overall I’m happy with it.
Mann71 · Dec 26, 2023
Great Product, One Flaw
AJ Madison · 4 out of 5 stars
Overall, we are very happy with this fridge/freezer. We love its storage space, water dispensing unit, etc. The reason for only 4 stars is because the refrigerator door mechanism recently stopped working. By this I mean that the door used to close (and open) slowly, cushioned by some mechanism to slow it down. So, if you left the door slightly ajar, it would slowly draw itself closed. Likewise, when one opened the door, there was some resistance, so that one couldn't just fling the door open too quickly. Well, now that doesn't work. We have a 5-year maintenance plan, so we had the technician out. It seems that the adjustment or fix for this is located behind the unit, not in front as the freezer door side has it. This means that to fix what is admittedly a minor inconvenience, the entire built-in unit would have to be pulled out! This requires coordination between two companies, and it simply not worth the hassle. I think this is poor engineering from LG, like placing the water pump in a car so that the entire engine needs to be removed to fix it. Otherwise, we love the fridge! We just have to be careful not to fling the door open too quickly.
Door Opens Too Quickly · Nov 24, 2023
Capacity and bin space are great
AJ Madison · 5 out of 5 stars
Bought it back in March love the look and capacity
Tbar64 · Oct 28, 2023
LG delivers as promised
AJ Madison · 5 out of 5 stars
This is our second LG fridge - the first being a 36" model in another house we have subsequently sold and so far, this 42" counter depth model has been all it promised to be. Temps are right on, no more frozen veggies and no more runny ice cream. The lighting is exceptional and having all the drawers and door self closing is exceptional.
Sun Valley Sally · Aug 6, 2023
Love the door shelves!
AJ Madison · 5 out of 5 stars
Adjustable door shelves are great, quick to adjust, and sturdy. I've never had a counter-depth refrigerator before, but I love the form factor, so much easier to find thing when the fridge is not as deep. Only two minor complaints, the it's not magnetic, so my kids were disappointed that they couldn't hang their artwork anymore, and the ice/water dispenser rotates through the modes, cubes->water->crushed, which is a little weird because if you're not paying attention you go from crushed->cubes and make a mess.
edelabar · Jul 17, 2023
LG 42 inch S/S
AJ Madison · 5 out of 5 stars
Working good so far! Can't complain
Mats · Jul 12, 2023
Three weeks in
AJ Madison · 5 out of 5 stars
Only have three weeks with the new 42" refer, but so far, we love it. Lighting is excellent and makes it very easy to see the entire contents without having to dig through everything. The self-closing dors and drawers are THE BEST! LG did an amazing job of desiging and building this product - well worth the ugly cost of a 42" refer. Well done!
TandSsunvalley · Jul 7, 2023
Great frig, with few wrinkles
AJ Madison · 4 out of 5 stars
We have had the water in the dispenser frozen requently. Still waiting for replacement door to arrive for repair. This frig is said to be "stainless steel" where I bought it, but actually "stainless steel finish" on plastic
chong tan · Jun 27, 2023
Great Looking Refrigerator
AJ Madison · 4 out of 5 stars
The refrigerator looks great and works as intended. The only negative I've noticed so far (installed for 2 weeks) is that the ice maker doesn't produce ice as fast as it should.
BSNDESTIN · May 30, 2023
Beautiful!
AJ Madison · 5 out of 5 stars
We’re very happy with this refrigerator. We especially like the self closing doors and drawers.
CKAlli · Jan 13, 2023
Terrific side by side!
AJ Madison · 5 out of 5 stars
I had nursed an old refrigerator freezer because it was a built-in and I didn't want to destroy cabinetry. Finally it died. It was pure luck that this LG was available, and I redid my entire kitchen with LG products. I have been delighted! This side-by-side is beautiful, and even the interior lighting is exceptional. It is quiet, multi shelved, storage remarkable easy to access, and the exterior ice cube/water dispenser practical and convenient. Very happy! should have bought it sooner.
carol2312 · Sep 22, 2022
Slammed door
AJ Madison · 2 out of 5 stars
Door soft close stopped working. Now it slams. $8500 and 3 years in this issue??? Crazy!
JRII · Apr 11, 2025
LG quality is not worth the price.
AJ Madison · 1 out of 5 stars
Stopped working several time and was Compressor was replaced and 4 months later it is not working again. Very disappointed with LG and have been a loyal customer for years and every other appliance I own is LG. I will be replacing it with another brand.
Ozzie Carpio · Jul 27, 2023