Customer reviews for FIN-0015824
Read the 4 customer reviews available in this collection, with full review text and ratings.
DOOR PANEL DOES NOT ATTACH
AJ Madison · 1 out of 5 stars
DO NOT BUY! It is nearly impossible to figure out how to install the cabinet panel to the fridge. A complete nightmare. It makes absolutely no sense. Between my cabinet designer, AJ Madison and my cabinet installer no one can understand or figure out how it’s done. Now I have a fully custom kitchen with a missing fridge panel. I may have to rebuild the entire refrigerator cabinet it’s insane.
Aren · Sep 29, 2023 · 3 found this helpful
Customer photo 1Customer photo 2Customer photo 3DO NOT BUY
AJ Madison · 1 out of 5 stars
IT'S THE WORST. TOO COLD. HORRIBLE CUSTOMER SERVICE.
PAULIESEE2 · Jan 31, 2023 · 2 found this helpful
mistakes to avoid in luxury kitchens
AJ Madison · 1 out of 5 stars
I purchased the Bertazzoni 24” panel-ready refrigerator (REF24BMBIPNV) through AJ Madison, and I want to share an important detail that is NOT clearly explained on the product page. This model uses a sliding panel system, not a fixed panel system. As a designer and cabinet professional, this makes a big difference during installation. The sliding system requires: • additional clearance between panels • lighter panel weight • precise alignment and tolerance If you design or build cabinetry assuming a fixed system (which is common in higher-end refrigerators), you will likely run into installation issues. The product itself is well-designed and aesthetically very clean, but the lack of clarity in the product description can lead to costly mistakes, especially for custom cabinetry projects. My recommendation to future buyers: Always review the installation manual in detail before designing your panels, and confirm whether the system is sliding or fixed — do not rely only on the website description. Overall, a beautiful appliance, but better technical transparency would significantly improve the buying experie
Izabel Voss · Mar 20, 2026 · 1 found this helpful
Broke right after the warranty expired
AJ Madison · 1 out of 5 stars
Broke immediately after the warranty expired. Had to buy a whole new machine.
AttheStudio · May 28, 2026