Customer reviews for FIN-0005446

Lots of space and great features

AJ Madison · 5 out of 5 stars

Excellent Refrigerator with lots of space and features.

Sree75 · Dec 17, 2024

CRAFT ICE

AJ Madison · 4 out of 5 stars

I like the refrigerator for the most part expect for the craft ice machine. It stopped working once the warranty expired. How convenient! So now I have a refrigerator that hasn't made craft ice in a couple of years

Mgb03 · Dec 16, 2024

Awesome look

AJ Madison · 4 out of 5 stars

I bought this fridge a month ago and really like it size, finish, and it perfectly matches to my other appliances

Gischka · Dec 14, 2024

I wish the extended warranty was more economical

AJ Madison · 4 out of 5 stars

I bought an an LG refrigerator and the BIG sraw back is my ice maker doesn't work after 4 months of purchase

Michelle031802 · Dec 11, 2024

LG is the way to go!

AJ Madison · 5 out of 5 stars

When I moved to my current address I purchased all LG appliances. I love them all. The fridge with the craft ice, a gas range, dishwasher and microwave. When my washer punks out I plan to buy LG again. People told me not to buy LG but I didn't listen and I am a happy person!

Pam in Utah · Nov 21, 2024

Size and features we wanted

AJ Madison · 5 out of 5 stars

We purchased our refrigerator because our 12/15 year old LG had started to fail. Our new refrigerator is awesome, has all the features we wanted with split door, two ice makers and the convertadrawer feature. Price was good got the color we wanted and delivered on time. Everything has been perfect.

Bama1952 · Nov 15, 2024

Great size!

AJ Madison · 4 out of 5 stars

I love our fridge. It has taken me a bit to find the best configuration of shelves, but love the extra drawer and all of the space it provides. We have had to have the craft ice maker replaced, but LG was great about sending a repair man with parts to fix it. The craft ice is fun to have and great for keeping drinks cold, longer. I actually give it a 4.5 star rating!

Mcklink · Nov 5, 2024

Great features

AJ Madison · 5 out of 5 stars

Love my new fridge has awesome control settings love this freezer

Lgfridgy · Jul 27, 2024

Beautiful refrigerator with ice ball creator

AJ Madison · 5 out of 5 stars

When it's working correctly, it's terrific. But in two years, this is the second craft ice maker I've installed.

Robert0000 · Jul 13, 2024

Great features

AJ Madison · 5 out of 5 stars

Great product we had it for almost 5 years now. I love the middle compartment and how you can make ice balls

Zulay · Jul 1, 2024

Great unit

AJ Madison · 5 out of 5 stars

I bought this a year ago, it’s worked amazing! The shelves are adjustable, which is amazing… The craft ice is awesome everybody that comes over loves it.

Bambam1111 · Jun 22, 2024

So far so good

AJ Madison · 4 out of 5 stars

We had our refrigerator installed 21Feb2024. It’s cooling and freezing everything as it should at this time. We tested the freezer mode in the Full-Convert drawer and water froze in 24 hrs. Deli mode is doing a good job of keeping things cool. The door ice and freezer craft ice both work. It took a while (24+ hrs) for either to drop ice but the book informs the user of this. We like the fact that the ice maker is on the door although the door is heavy and may slam shut due to this extra weight. This refrigerator requires the left door to close first in order for both doors to close. I would rather be able to close either door first like in our other refrigerator. It is a matter of adjusting our habits but slightly inconvenient. The motor seems to run more often than our other refrigerator and makes a bit of noise when going through freeze/ defrost cycles. We have a lot more space in this unit.

SeaCat · Mar 9, 2024

My LG 4 Door with Craft & Regular Ice Makers

AJ Madison · 5 out of 5 stars

I’m very pleased with this 4 door refrigerator. The ice makers are awesome.

DaisyAG · Dec 5, 2023

Great Features

AJ Madison · 5 out of 5 stars

just had a house built and went with all new LG appliances since we had all LG appliances in our old house and zero issues with them and since this fridge has the built in dual ice maker ( regular and Craft ) we thought it was worth it , i love the smart features of it and can adjust temps and ice functions on the fly from my phone as well as run diagnostics but i really like the notifications features like when someone forgets to close the door and the dont hear the alarm i'll get notified on my phone. overall we love it with extra capacity and the middle draw we use as a drink drawer but can be used as a 2nd freezer draw

Flewpastu · Dec 2, 2023

Great features

AJ Madison · 5 out of 5 stars

I bought this back in April 2023 and it has been amazing I love how much I can fit in it and also love the standard ice and craft ice!!

Rega3198 · Nov 20, 2023

Great features

AJ Madison · 5 out of 5 stars

It's a great refrigerator has lots of space and works out better than expected

michman403 · Nov 16, 2023

Extra drawer for potatoes and all the vegetables i

AJ Madison · 5 out of 5 stars

I bought this refrigerator a month ago am very happy with it it has plenty of room

michman403 · Nov 11, 2023

Love this product!

AJ Madison · 5 out of 5 stars

We bought this product a few weeks ago and love it!

Mikey56 · Oct 14, 2023

Great Features

AJ Madison · 5 out of 5 stars

I love the features on this refrigerator. The door in door is great and the convertible drawer so handy!

Lisamarie56 · Oct 12, 2023

I had to have this!

AJ Madison · 5 out of 5 stars

I've been eyeing this LG refrigerator for a few years now, waiting for the $$ and right time to remodel my kitchen. I was finally able to do the remodel and I'm thrilled to say that I absolutely love this fridge! The door-in-door and the freeze /fridge option of the middle drawer are so convienient! The layout is great and there is so much room for everything that it looks half empty even when I have all loaded in all my meat, fruit, & produce. I couldn't be more pleased with this fridge!

bearsbows · Oct 10, 2023

Great features!

AJ Madison · 5 out of 5 stars

I'd been looking for a new fridge for weeks, researching online and driving all over town. This model has every feature I want, including the double door for frequently used items and a full-convert fridge to freezer drawer! I followed the instructions about tossing first ice cubes & running water dispenser to clear air from the line, so easy. I love this fridge and hope it lasts forever!

Jchrystie · Sep 15, 2023

Great size, use of space. Freezer ,fridge drawer .

AJ Madison · 4 out of 5 stars

I have had my LG fridge since May 2021. I've enjoyed the spacious interior. The drawer has been great and I love how I can change from fridge to freezer. The craft ice is great for my water bottles. If I need more I can turnonice plus. LG replaced the 1st system with a new one. It's not had a problem so far. I've been pleased so far.

Marcys · Sep 3, 2023

Big fridge, Great features!!

AJ Madison · 5 out of 5 stars

We bought our fridge two weeks ago, and we are loving it. It has a number of features we like - craft ice maker, dual-convert drawer, and the door-in-door feature top the list. Being able to adjust the fridge remotely is a big plus as well. We do miss a deli drawer inside the fridge. We use the dual convert drawer as a deli drawer, but if we want to convert the drawer to a freezer, we need remove the deli stuff and put it somewhere in the fridge. LG should offer a deli drawer as an optional add-on. The fridge is big, so make sure you have room. Ours sticks out 12" from our cabinets, when our old fridge stuck out 6". But, the features and size are worth it!!

Roscojim1 · Aug 28, 2023

Good buy with Caveats

AJ Madison · 4 out of 5 stars

This product is larger than most front door s and will need to be taken apart before it can be brought into the house. We had to remove a door which has electric wires, computer wires and water hoses. Tough but worth it n the end. Large and spacious. We have had multiple issues over the 6 years we had it with the ice ball maker, but none witht he acuat fridge or freezer. The door ice make tends to jam up and to have to bump it a time or two to losen the stuck ice. We found that the external door does not keep parishable drinks such as milk fresh past experation dates. So we ended up putting milk in the main fridge and things like tea, juice and lemonaide in the outer door area. It keeps everything fresh and is quiet except when the craft ice balls drop. Drives the dogs nuts. It seems to be pretty efficient especially if you use the LG app to see where and when the doors are opened and how long.

TnS Home · Jun 11, 2026

really like the water and ice in the door feature

AJ Madison · 4 out of 5 stars

so far it is keeping cold. the freezer space is cut down with the extra ice maker,if i leave it off and use the extra room, i am in fear that the ice may not start working again. i really like it,but it might not start working if it is left off to long. so i have been informed by LG. The water filter assembly could be improved. mine broke and had to be replaced right after the purchase Sometimes when replacing the filter the bypass switch won't shut and then it sprays water inside the refrigerator .

22tcmboy · May 6, 2026

Great Refridge.

AJ Madison · 5 out of 5 stars

Awe Love this refrigerator It is huge inside with tons of space. it is well divided.

Los Angeles · Jun 6, 2025

Fantastic features

AJ Madison · 5 out of 5 stars

I bought this about a month ago, and am so happy with it.

Dan1921 · Jan 30, 2025

great features space and everything

AJ Madison · 5 out of 5 stars

love love its amazing love all it does the ice balls amazing and soo much space to store and alexa compatible

lizzy__ · Jan 16, 2025

Awesome size and features

AJ Madison · 5 out of 5 stars

This LG 5 door refrigerator replaced an apartment sized. WOW!!

Treat · Jan 15, 2025

Flexibility

AJ Madison · 5 out of 5 stars

I purchased my refrigerator a month ago and we are thrilled. Having the flexibility of the second draw is big as well as the craft ice maker in the freezer.

bill6100 · Jan 1, 2025

Amazing service

AJ Madison · 5 out of 5 stars

Amazing service from a pro that diagnosed and repaired my fridge in less than 30 minutes.

Hulkdallas · Dec 14, 2024

Weak upper ice maker

AJ Madison · 4 out of 5 stars

I would give this refrigerator 5 Stars, but 4 stars is all that I can give. This refrigerator's upper ice maker is weak at best. The ice is on the small side and the ice will begin to melt and cube together. This results in having to open the ice chamber, from time to time and breaking apart the clumps of ice with a long handled stirring spoon. Hopefully this can be corrected by LG.

Cowboy Ben · Dec 7, 2024

I'd buy it again.

AJ Madison · 4 out of 5 stars

Good size and function. I like the door in a door. Shelves could be a little more versatile for spacing. Unfortunately, one time the freezer did not shut and that, somehow, caused the fridge section to freeze. That's oaky except that it cause the ice / water line to freeze and burst. Now I'm trying to get it serviced.

maxoccupancy5 · Oct 30, 2024

The refrigerator with all the bells and whistles!

AJ Madison · 5 out of 5 stars

This refrigerator has all the bells and whistles that a homeowner would like! I can’t say enough good things about this refrigerator, but let me start off by saying the refrigerator works. Perfect I love the different heights and the sliding bases that you can change for different things that are tall or smaller, the two drawers for vegetables and fruit work fantastically and my freezer I have so much space! That area in the middle is fantastic because it can be a freezer or a freezer area depending what you use it for to use it for more additional space for my freezer, but I’ve use it for other things before too. That didn’t require too much coldness ! One of the best features is the water and ice area. This refrigerator gives you three types of ice crush cubed and a special gourmet globe!!! This is so great for specialty drinks or alcoholic beverages! This refrigerator also has a dim light for night time.

Melanie Dunston · Oct 6, 2024

AJ Madison · 4 out of 5 stars

We bought our refrigerator in June of this year and the craft ice maker already broke

· Sep 30, 2024

Sleek and chick

AJ Madison · 4 out of 5 stars

It’s a great refrigerator When it comes to giving out ice It’s a little delayed, but overall it’s so spacious and practical and makes up for it

· Sep 24, 2024

We enjoy all the space it provides.

AJ Madison · 5 out of 5 stars

I am pleased with all the space it gives me. Plenty of space for groceries and also frozen food.

Paul DiCocco · Sep 18, 2024

Great Fridge, Craft Ice is AWESOME

AJ Madison · 4 out of 5 stars

I like it a, lots of room and clean. The craft ice is a game changer!! I would like more room for tall items, seems like a miss.

Sydiveer · Sep 9, 2024

Absolutely Amazing

AJ Madison · 5 out of 5 stars

I made this purchase a while back and have been extremely pleased since day one. I really love the craft ice cubes and the split door to access items that I frequently use. I would absolutely buy another LG refrigerator in the future if needed.

Duger · Sep 7, 2024

It is a great refrigerator with all the features.

AJ Madison · 5 out of 5 stars

I was given prompt, efficient, professional, friendly and courteous service. My LG refrigerator is working like a charm.

KSN1 · Sep 7, 2024

use the 1 year mfr warranty - but Great fridge!!!

AJ Madison · 4 out of 5 stars

We really love our refrigerator -- The downside is that we had the fan replaced 2x, the ice maker 1x, the compressor 2 times within the first year - Make sure you take full advantage of the mfgr warranty - we had to call and schedule a repair person to come out and fix it - this took time but the new compressor has its own long warranty (I think it is 10 years??) Make sure you don't over stuff the freezer and keep the doors/drawers closed. If it is in a cabinet enclosure - pull out the refrigerator to clean the vents regularly. We put in an open vent on the outside of the cabinet to help with the air flow. We haven't had any issues (other than the air vent getting clogged with dust and pet hair) It is truly an awesome fridge, as long as the compressor and fans work (or get them replaced ASAP).

collinsfam444 · Aug 31, 2024

Freeze the water make round ice AMAZING

AJ Madison · 5 out of 5 stars

I am very pleased about the request process, timeliness, and video instruction on how to easily install my new craft icemaker

FILTHY · Aug 28, 2024

Looks great

AJ Madison · 4 out of 5 stars

I like this unit but for some reason ice takes very long to make. I had this same model before and had issues with the ice makers, yes both of them.

Agustin S · Aug 28, 2024

LG Excellent Product

AJ Madison · 5 out of 5 stars

We bought a new fridge after 26 years since we grew out of the size and we went with LG with its great reviews and it had the 30 cubic “ and all the bells and whistles our family needed.

Mile04 · Aug 18, 2024

Great options.

AJ Madison · 4 out of 5 stars

I’ve had my fridge a year. I do like, especially the beverage drawer. BUT…the craft ice maker quit after a few months but the support team was great about getting a new ice maker out to me. Installed it with no problems.

RosieR58 · Aug 12, 2024

Very happy with all of the features.

AJ Madison · 5 out of 5 stars

The personal at CENWOOD are excellent, the process of purchasing a refrigerator was made easy with there help . Our refrigerator was delivered earlier than expected that made us very happy . The delivery team was excellent , setup was very smooth and they went over the operation with us very pleased .

4AD67AR · Aug 10, 2024

Big Baby

AJ Madison · 5 out of 5 stars

Plan and simple great Fridge and love everything about it especially my bottom freezer

Malone 57 · Aug 3, 2024

Awesome

AJ Madison · 5 out of 5 stars

Love this ! The black stainless steel is awesome!! Not as much wiping as the regular. Ref is very spacious. Love the 2 ice makers!!!

Consumer 88 · Aug 1, 2024

Love Refrigerator

AJ Madison · 4 out of 5 stars

Love the refrigerator but having ice maker issues and difficulty getting it repaired other than that it's great.

Anna70 · Jul 31, 2024

Big Baby

AJ Madison · 5 out of 5 stars

This is a great buy love all the space and water and ice devices on our fridge

Tonja Liggins · Jul 29, 2024

LG Fridge

AJ Madison · 5 out of 5 stars

The refrigerator is really nice and spacious. I like the craft ice function as well as ice is a hot commodity in our house. The fridge seems very well thought out and designed. The water filter location and design is much better than other fridge models I have had to use. I like the quick access door and how much you can actually fit in there. All the shelves/compartments actually fit stuff unlike my last fridge where I had some odd sized shelves/compartments where they didn't have any real storage usage just there.

JDW2 · Jul 21, 2024

Best Fridge I've ever owned

AJ Madison · 5 out of 5 stars

This is a wonderful fridge. But it is big so measure your opening! I was giddy about the craft ice and the slim ice/water dispenser in the fridge door - perfect! It holds sooooo much and the slide back shelf is great. I purchased my first LG products this year and couldn't be happier.

Macinoregon · Jul 19, 2024

Overall, great refrigerator

AJ Madison · 4 out of 5 stars

We have had this refrigerator for a little over a year. Overall it is a good refrigerator but we had an error code IF that came up just outside of the one year manufacturer warranty. LG offered a promotion that was able to extend out our warranty and we were able to get the ice maker fixed.

Pnk_metal7 · Jul 16, 2024

Craft ice maker making noise like it’s self destru

AJ Madison · 4 out of 5 stars

I’ve had this refrigerator for a little over a year. We’ve had problems with the fancy ice maker in the freezer. Notified the company and they were going to send me a new ice maker and filter if I would install it myself. This has yet to happen.

Zee73 · Jul 12, 2024

Enjoying the space

AJ Madison · 5 out of 5 stars

My wife and I so far are really happy with our fridge so far. It's easy to use and set. I really like the space it allows, given I have never had such a large fridge

Souma · Jul 3, 2024

Love it

AJ Madison · 5 out of 5 stars

Just Pursches'd my LG refrigerator. Love the look and style. Plenty of room. Have a chest freezer that I don't really need to use now.

ire10 · Jun 28, 2024

Great features

AJ Madison · 4 out of 5 stars

Love my product but my craft ice-maker quit working after 5 months so working on fixing that now

Mandy1976 · Jun 28, 2024

My LG Refrigerator,Gas Stove and Dishwasher

AJ Madison · 5 out of 5 stars

I replaced a side by side door for the new bottom freezer lg . I’m 81 and I love the convenience of wide double doors to remove your food and to place larger dishes for family Sundays meals! The round ice cubes a hit with all ages for their drinks! I tell everyone to buy Lg you stand behind your products ! I got the package fridge gas stove and dishwasher! Comments from installation guys that these are the favorites! The door bell a real help w great grandchild opening door with out asking !! These are meant for family fun! I rate them a 10 ! The door condiment area opening without opening fridge is a real winner as florida has humidity and this saves losing cool fridge ! Thank you LG family from my family !

· Jun 24, 2024

Great Features

AJ Madison · 5 out of 5 stars

We bought this refrigerator a month ago and are VERY pleased with our purchase. The convert drawer is so special. The additional room provided with the design of the thin ice maker is great. The outside access on the right side of the refrigerator is a real plus. Crafted ice cubes are a n entertaining hit.

TD Terry · Jun 24, 2024

Great features and lots of room.

AJ Madison · 5 out of 5 stars

Bought this first part of June. Love it. It has so many great features. Plenty of room. I have a medium size chest deep freezer, but no longer need it because this refrigerator has so much more room. It's easy to clean also. The price was great also.

IH10 · Jun 24, 2024

Roomie, easy access to all compartments.

AJ Madison · 5 out of 5 stars

I have this refrigerator for almost two months. So far it’s working great and I like the functions overall.

Tobyloco · Jun 21, 2024

Great Fridge!

AJ Madison · 4 out of 5 stars

Thus far this has been a great fridge. Love the space and the flexibility of the mid drawer to be fridge or freezer.

PT2006 · Jun 20, 2024

Best Refrigerator I've ever owned

AJ Madison · 5 out of 5 stars

The best refrigerator I have ever owned. It is big - be sure to measure. We had to make adjustments to the upper cabinet for it to fit. But the quality of this fridge is exceptional. Even with the ice maker in the door - it has tons of door storage. The outer access to the right door is fabulous. The center drawer is great - no more opening doors to access the drawer. And it is deeper than expected. The options for ice are fun. We use the regular ice in the door ice maker and the craft ice in the freezer. My only complaint (and it's not a big deal) is that when the freezer ice is full, the ice falls out to the floor of the fridge. The opening in back is cut out to accommodate the ice maker but makes the opening too big. I just keep a yardstick handy in the kitchen to move the ice out. I love the craft ice.

Macinoregon · Jun 15, 2024

Great refrigerator. Craft ice maker questionable

AJ Madison · 4 out of 5 stars

Refrigerator works fine. Craft ice sounds like it’s self destructing with banging noise. Filter reset requires placing finger over all words to reset.

Zee73 · Jun 13, 2024

AJ Madison · 4 out of 5 stars

Love this fridge! So spacious and easy to install.

Jit25 · Jun 12, 2024

AJ Madison · 4 out of 5 stars

Bought this a couple weeks ago and it was very easy to set up. Would recommend getting on sale

Slime1 · Jun 12, 2024

Good fridge but some recommendations

AJ Madison · 4 out of 5 stars

So far I am happy with the performance of my refrigerator. 2 things to note-- having the ice maker in the door is a great space saver; however, it jams up often & won't dispense ice. Also,one has to stand on one's head & almost be a contortionist to find the switch for the craft ice maker!

Flo16 · Jun 7, 2024

My favorite part is the craft ice maker

AJ Madison · 5 out of 5 stars

This refrigerator is beautiful, we had an issue with the craft ice maker, but was under warranty and a tech came out and fixed it promptly. I was impressed!

Kathy Fisher · Jun 4, 2024

Service on time and as expected

AJ Madison · 5 out of 5 stars

Tech showed up when expected and installed new part (received the day before) in less than 30 minutes. Left a business card and said call if we had any further problems.

Peter Losi · May 31, 2024

Best fridge and experience in the market!

AJ Madison · 5 out of 5 stars

We love our fridge! The best in the market! The features our fantastic. We have had great experience with our LG Fridge!

Steve1022 · May 28, 2024

Great features!

AJ Madison · 4 out of 5 stars

I bout this 3 years ago and so far love is great love it.

· May 28, 2024

Nice Overall, Craft Ice maker is problematic.

AJ Madison · 4 out of 5 stars

Overall the our refrigerator has been fine. My spouse and I both noticed that food seems to keep fresh much longer compared to our previous fridge. The french door with door-in-door design is very convenient, and the adjustable temp full-convert drawer is great at keeping drinks icy cold. It is a very quiet machine and you rarely hear it running. Having the upper ice maker in the door is convenient, but the capacity is lacking and we often run out of ice when entertaining. The craft ice is great when it works, but it is unreliable and the replacement ice maker is starting to have problems again.

make_do · May 27, 2024

We love the sphere maker and how roomy it is

AJ Madison · 5 out of 5 stars

We bought this 6 months ago and have not been sorry. We love the ice machine. We love the spear Maker. It's such a roomy, fridge and freezer. It's perfect for us

Dcthews · May 27, 2024

Great Feactuers

AJ Madison · 5 out of 5 stars

I love my appliances, I have the thinQ Frig,Stove and Microwave.I Really enjoy the air fryer and front knobs with the lock feature on the stove. The double drawers and craft ice is great in the refrigerator as well as the quick access door. The microwave is lg inside and beautiful outside. My dishwasher is absolutely fantastic! the extra tray on top is great and the turbo wash is exactly that. I would definitely recommend all these products to anyone. also an added bonus is the wifi

Wens0065 · May 17, 2024

good refrigerator

AJ Madison · 4 out of 5 stars

Love this refrigerator, but the main ice unit failed about 6 months in, warranty covered it. Then craft ice maker failed about 14 months in and my extended warranty covered it. Moral to the story, buy the 3 year extended warranty, it will pay for itself. Other than ice making units, all else has been great!

Daniel32765 · May 15, 2024

Outstanding Refrigerator

AJ Madison · 5 out of 5 stars

This is the best refrigerator that I have ever owned. It has fantastic features and temperature controls. Food stays fresh for weeks. All areas are programmable.

greg_five · May 13, 2024

The greatest refrigerator

AJ Madison · 5 out of 5 stars

I bought this refrigerator a few weeks ago and I love the versatility of the shelves and doors. Having a convertible drawer go from refrigerator to freezer is awsome! I love the right door opens for just door items. Keeps the rest of the refrigerator cold when it's open!

Gregg Kits · May 8, 2024

Great fridge

AJ Madison · 5 out of 5 stars

Ice balls are amazing. Super large fridge, makes it look like we have no food now

Kmcb1 · Apr 29, 2024

Good Product

AJ Madison · 4 out of 5 stars

We've had it for several months, and are happy with our purchase. It has some good features that really enhance the product.

Kevin951 · Apr 23, 2024

AJ Madison · 5 out of 5 stars

Nice I bought it and doing great so far this is our second unit

Emad taha · Apr 21, 2024

The outer ice and water display, beeping reminder

AJ Madison · 5 out of 5 stars

I bought my LG refrigerator 5 months ago and I absolutely love it!

Thin · Apr 17, 2024

AJ Madison · 4 out of 5 stars

I brought the fridge a year a go. It's ok. Shelfing good be better space.

Leftytlake · Apr 7, 2024

Easy to install

AJ Madison · 5 out of 5 stars

Ordered crafts if maker replacement works great easy to install

Knowledge725 · Mar 28, 2024

Great Fridge with a couple of design flaws

AJ Madison · 4 out of 5 stars

This was a replacement for another LG refrigerator that failed after having it for about 8 years. This updated version is a great replacement and has tons of room. Only a couple items that I don't like but are somewhat significant. The first is the adjustable shelf locations. The lack of at a minimum one additional shelf location makes it really hard to place items in the fridge in many configurations. In one configuration the space between shelves would make that shelf unusable. The other issue is that the shelves in the doors are not as deep as my original. This makes it harder to place a majority of bottles that products come in on those shelves because the are larger in diameter than the shelf is deep. I have managed to work around these issues, but it has been a significant frustration for me. Many of the bottles that I used to keep in the doors don't fit due to width and often those same bottles won't fit on the main shelves because they are too tall. I really do like this fridge, just wish some designer would have been more thoughtful when designing the shelf layout options and granted a bit more room on the door shelves.

Sinfonia97 · Mar 25, 2024

Features we value

AJ Madison · 5 out of 5 stars

We chose this refrigerator for its features that help organizing the content We especially like the door-in-door for making frequently accessed items easy to get to. One surprise is we did not expect to use the craft ice. But we have found that dropping two balls into a water bottle does not block a straw and keeps the water cool all day.

FridgeUser · Mar 24, 2024

Refridge

AJ Madison · 5 out of 5 stars

Great fridge, lots of extra space and loos & works great. Arrived with some scratches but LG fixed quickly.

tsadler7 · Mar 23, 2024

Mixed feelings

AJ Madison · 4 out of 5 stars

I purchased this product 3 1/2 years ago. I like the design but I’m having trouble with the unit keeping food cold/frozen

Rob108 · Mar 18, 2024

Perfect for us.

AJ Madison · 5 out of 5 stars

We have had our new fridge fir a few months. Love it. We have a large family and this accommodates our needs beautifully. I can find everything without digging for it. Perfect for us.

ME80 · Mar 18, 2024

Nice Refridgerator

AJ Madison · 4 out of 5 stars

we have had this for a month now and am very happy with its performance and features. Love the multiple features when it comes to making ice, crushed, cubed and the round balls. Very spacious and like the door in door feature

THD33 · Mar 16, 2024

Good but not great for the price.

AJ Madison · 4 out of 5 stars

I am loving this massive fridge. The only draw back is it is a bit slow getting down to temperature and is a bit slow moving the temperature back down after the doors are opened.

macktap · Mar 6, 2024

Love the door within a door feature

AJ Madison · 5 out of 5 stars

I bought my LG fridge about a month ago. So far I absolutely love the fridge. It has all the features I wanted plus a few that I difnt think I’d like but I love them. The fridge is spacious, quiet and beautiful to look at.

Mom of 4 · Mar 2, 2024

Loving the Craft Ice feature!

AJ Madison · 5 out of 5 stars

We bought this unit to replace one from another brand that failed us. We were always running out of ice with the other unit. This one keeps up very nicely. Love the larger capacity of this unit too.

Steve5915 · Feb 28, 2024

I love the door and door.

AJ Madison · 5 out of 5 stars

Large capacity, great refrigerator. Very quiet when it makes ice

John hutch · Feb 28, 2024

Love this product

AJ Madison · 5 out of 5 stars

Well designed product. It takes a few days for the ice maker to kick it ... don't worry ... it will start working.

SF62 · Feb 27, 2024

Fridge that has it all !

AJ Madison · 5 out of 5 stars

I bought this fridge because I liked the sleek stainless look. The size was exactly what I needed for my large family. I didn’t initial think I would love the craft ice balls but I find myself using it more and more. I absolutely LOVE the door within a door. My husband and kids are constantly opening the fridge to get something to drink. Now it’s a quick in and out. Lastly, the convertible drawer is a great feature! . On the weekend I used it as a freezer for a large ice cream cake, two days later I used it as a fridge for all my fresh fruit and veggies. It really does cover all my needs and I really love my new fridge!

Karen43867 · Feb 27, 2024

LOVE MY NEW LG REFRIGERATOR!

AJ Madison · 5 out of 5 stars

Love my new LG refrigerator. The craft ice was a nice bonus. Door in door is GREAT for quick access of frequently used items. I even have tons of extra room for holiday meals, including refrigerated desserts! LOVE it!!! Looks nice too!

Bird 5 · Feb 26, 2024

AJ Madison · 5 out of 5 stars

I couldn’t be happier! Love tge smaller size ice cubes and the Craft Ice! I love my bourbon, great addition to on the “rick(s)!”

ingrid1949 · Feb 18, 2024

Great Fridge: bed to fix craft ice dispenser

AJ Madison · 4 out of 5 stars

The fridge has been great! The only issue is this craft ice maker. It keeps making a loud knocking noise when trying to dispense the ice and it goes on sometimes for minutes before doing the ice.

· Jan 24, 2024

Fridge

AJ Madison · 4 out of 5 stars

Love this refrigerator. Definitely has plenty of room, no finger prints. The water and ice dispenser on the door is great cups don’t slip off , no spills or drips after filling.

Boss24 · Jan 21, 2024

AJ Madison · 4 out of 5 stars

Love the storage and the room in the refrigerator. Not too happy that a year after we had to replace the compressor on it and still is acting a little strange, but LG took care of the problem with no hassle. Overall, I would say it is a very good refrigerator with plenty of room.

Coldbox1 · Jan 18, 2024

Excellent Features...Weak on WiFi Reception!!!

AJ Madison · 4 out of 5 stars

LG needs to improve their WiFi Receiver on this Refrigerator !!!! Had to upgrade to a "Wire Mesh" System !!!!

EricSocalNevada · Jan 16, 2024

Recommend!

AJ Madison · 5 out of 5 stars

Purchased in 2020. Fantastic feature and great service. Definitely recommend!

JMcCor · Jan 12, 2024

Repairs

AJ Madison · 5 out of 5 stars

There was a problem with water dispenser flow and some vibration when Frig was cooling after installation. Warranty service quickly fixes these issues. The water dispenser hose was kinked, and insulation was installed to eliminate vibration noise.

SDD1 · Jan 11, 2024

Awesome refrigerator with so many features.

AJ Madison · 5 out of 5 stars

This is the second LG refrigerator that I have purchased. There was nothing wrong with the first one, we just wanted a nice garage refrigerator. In fact, we purchased the same exact one! I absolutely love the middle drawer. We call it the sandwich drawer because we put all the makings for sandwiches in there. The door in door is also awesome. It frees up valuable space in the main compartment. There is plenty of ways to configure the refrigerator to accommodate tall items or shorter items. The craft ice is amazing! It’s fun and really keeps your drink cold for a long time. It also has regular ice for when you are filling a cooler or whatever. I love this LG model.

Heidijan · Jan 8, 2024

Very happy with this purchase

AJ Madison · 5 out of 5 stars

Excellent experience with this unit- fully meets all expectations

· Jan 7, 2024

Very well designed and dependable

AJ Madison · 5 out of 5 stars

This is our second LG refrigerator and we couldn't be happier with our purchases. They both have/had very nice and convenient features and our first one lasted much longer than we ever expected. The electronics eventually went bad which prompted our new purchase. We would definitely recommend the LG line for performance and dependability.

AL84 · Dec 19, 2023

Phenomenal

AJ Madison · 5 out of 5 stars

Phenomenal refrigerator. Well built. Great quality for the money. .

Multiple compartments · Dec 19, 2023

Quick and efficient

AJ Madison · 5 out of 5 stars

I had issues with scheduling because of the way I work but the technician came in and did what he had to do!

MrCeeCee · Dec 17, 2023

Great features and follow up service.

AJ Madison · 5 out of 5 stars

I have enjoyed this LG refrigerator and all its amazing features for 15 months. Layout, drawers, flip-up door, middle drawer fridge/freezer option is the best option. It is quieter, even, than my last LG that I gave to one of our kids. The craft icemaker did quit working, and their built in wifi connection confirmed it for their phone service rep. I had the replacement unit in 4 days, and installed it myself with a Phillips screwdriver in 10 minutes. Works great! Now that is service!

Ocosan · Dec 15, 2023

Awesome

AJ Madison · 5 out of 5 stars

Love this fridge and especially the craft ice maker and the ability to have remote access and diagnostics

Flewpastu · Dec 14, 2023

Many good features

AJ Madison · 4 out of 5 stars

Purchased the refrigerator last month and am generally pleased with it. There were two issues that prohibited me from rating it five stars: 1. Connecting to Wi Fi to register for ThinQ was a disaster. The instructions were not clear. Finally a phone call to technical support solved the issue, simply 2. Dispensed water is not cold after the first four ounces.

Love my new kitchen · Dec 12, 2023

Love our LG 30 CU. FT. SMART REFRIG WITH CRAFT ICE

AJ Madison · 5 out of 5 stars

We love our new LG 30 cu ft Frig. Deep and spacious for all size food items to refrigerate or freeze. The Smart Ice options is great. Deep drawer freezer makes it easier to load, find and remove items. The middle Frig drawer has options to chill food, more beverages, misc. items, and temp can be changed from chill to freeze option if needed for additional freezing space. This may be the last refrigerator we will need to buy.

SDD1 · Dec 12, 2023

Great Features

AJ Madison · 5 out of 5 stars

Plenty of room for all our refrigerator and freezer needs

AmandaK · Dec 11, 2023

Nice features!

AJ Madison · 5 out of 5 stars

Great fridge. Plenty of space for everything. Nice stainless steel finish.

Victor915 · Dec 5, 2023

Loving this Fridge!

AJ Madison · 5 out of 5 stars

Absolutely love this refrigerator! Top opens to present items across nice wide shelving. Middle drawer has so many purposes to choose from. We are using for soft drinks, bottled water and Gatorade. Freezer, with a drawer provides additional large round ice for those special times!

Beth Lee · Dec 4, 2023

Craft ice refrigerator

AJ Madison · 4 out of 5 stars

This is a nice refrigerator and it works very well. I at first thought the wifi connection was a little over the top but it provided a notification that the craft ice maker had failed. I called the provided number and it was fixed very fast by LG as it was still under warranty. I wish the shelves could adjust some up and down for various size containers but they are set. No real complaints, happy with my purchase.

· Dec 4, 2023

Choice of water. ice, cubed ice or crushed ice

AJ Madison · 5 out of 5 stars

Purchased July 2023 and can't believe how huge the interior is.

Kerrie67 · Dec 1, 2023

Great Fridge

AJ Madison · 5 out of 5 stars

Best fridge ever! We really wanted on that was a step above, and this fridge is just that. Worth the money.

MBNB4Ever · Dec 1, 2023

Excellent service to replace icemaker

AJ Madison · 5 out of 5 stars

Our craft icemaker stopped working and sent a message to LG without us knowing. We received a text and email with possible resolutions. After watching the self install video, we went with that option. The part was shipped and received very quickly and installation was a breeze with the aid of the video. Excellent service LG!

Jcraft84 · Nov 28, 2023

Good Fridge

AJ Madison · 4 out of 5 stars

Wanted to love this fridge but it’s just good. Great features. Lots of space inside. But have had both ice makers replaced. The door ice make me, twice. The main computer board replaced. And the compressor replaced. Thank God I got the extended warranty.

Greek Chef · Nov 25, 2023

Great purchase

AJ Madison · 5 out of 5 stars

We bought this about 3-4 weeks ago. It is by far the best frig we have ever had. It is loaded with all kinds of special features.

M Bostwick · Nov 24, 2023

So far OK

AJ Madison · 4 out of 5 stars

Freezer double fan component was FINALLY diagnosed as being defective after 2 service visits. The part was replaced by the service technician on the 3rd visit and the machine has not displayed an error code as before.

GORT1 · Nov 23, 2023

Overall good refrigerator

AJ Madison · 4 out of 5 stars

I have had the refrigerator for 2 years now and overall like it. I have had issues with the craft icemaker but had the extended warranty and it is currently working. I would recommend getting the warranty.

StormySue · Nov 21, 2023

Great Quality and Great Features

AJ Madison · 5 out of 5 stars

We replaced our old LG refrigerator after 13 years of use and our new one seems to have all of the same quality built in. We love the new features this model offers and it adds to the overall appearance of our kitchen. We strongly recommend LG to anyone in the market for a refrigerator and this model in particular.

AL84 · Nov 19, 2023

Great except craft Ice maker

AJ Madison · 4 out of 5 stars

I love that it's very spacious and easy to see what's inside. But the craft Ice maker doesn't work even after being replaced with a new unit.

Treygec · Nov 19, 2023

Great features

AJ Madison · 5 out of 5 stars

We bought this a year ago. We had to take all the doors off including the door frame to make it fit into the house. It’s the best thing we’ve ever bought. We love that we can check the temperature on an app when traveling. We love that it makes craft ice too!

LeahMooi04 · Nov 14, 2023

Love the craft ice

AJ Madison · 5 out of 5 stars

The service tech was amazing. Explained everything in detail

Mkhullar · Nov 13, 2023

Great features

AJ Madison · 5 out of 5 stars

Purchased this LG French Door 2 draw refrigerator 3 months ago for our new home. This is my 3rd LG French Door refrigerator. Previous 2 were sold with our last 2 homes. They have plenty of room in both refrigerator & freezer draw & middle draw we keep our vino & cheese . Overall they work well , kept temperature perfect & all ice makers work regularly. We have no complaints

Crazylen · Nov 10, 2023

Great features and quality

AJ Madison · 5 out of 5 stars

We bought this LG a couple of months ago and love it. The only thing that I wish is that the craft ice was produced faster.

· Nov 8, 2023

AJ Madison · 5 out of 5 stars

Extremely happy with new LG refrigerator! Spacious and good design

Carl87 · Nov 3, 2023

AJ Madison · 5 out of 5 stars

Love my LG Refrigerator, so glad the salesperson showed me this refrigerator.

ladydlvnv · Nov 3, 2023

A must buy

AJ Madison · 5 out of 5 stars

I bought this fridge in black stainless it was beautiful spacious and had everything we were looking for.

Travispaul · Oct 31, 2023

More refrigerator than expected.

AJ Madison · 5 out of 5 stars

Great refrigerator! Tons of features and my kids love the craft ice. Stylish with lots of space.

TW1127 · Oct 31, 2023

side door shelves could be bigger

AJ Madison · 5 out of 5 stars

Love my LG Refrigerator, was looking at a different brand when the salesperson showed me the LG Refrigerator

ladydlvnv · Oct 29, 2023

Lots of room, nice features.

AJ Madison · 4 out of 5 stars

Have owned this now for a couple of weeks. Lots of room in fridge and freezer! Holds temperature very well. Interior lighting is not very effective when the fridge is fully stocked - could use some LEDs in the back. In-door water and ice dispenser works very well. It is cumbersome to access the ice stored in the door. The craft ice in the freezer is a nice feature that makes nearly clear ice balls. Making nearly clear ice is a slow process, it makes just 3/day, but this is fine after several days. Am really surprised how effective the door in door feature is - it covers about 80% of the daily access - great!

Beer Guy · Oct 29, 2023

User freiendly

AJ Madison · 5 out of 5 stars

I have had my refrigerator for over a year now and it has worked very well. I look me the options for the upper tray where it can be used as a refrigerator or freezer. Nice to Hagen the two options for ice as well. My LG appliances are user friendly and work very well.

Bob 57 · Oct 25, 2023

Love it

AJ Madison · 5 out of 5 stars

So far everything is working well. The ice maker is a little slow making ice but it works

Randyconnie · Oct 25, 2023

lots of room big fridge

AJ Madison · 4 out of 5 stars

I love how big and spaces inside but I will love to be able to put a pitcher of water in the water dispenser is not big or tall enough

Pirata · Oct 23, 2023

Door in door is really cool and the craft ice

AJ Madison · 5 out of 5 stars

We had it delivered on oct 5 and love it so far! I was not sure if I would like the separate door to open for quick items but I have found I really like it!

Randyconnie · Oct 21, 2023

Great features

AJ Madison · 5 out of 5 stars

Bought this back in April and it has been amazing!!

Regduhlynn · Oct 20, 2023

Awesome appliance!!!

AJ Madison · 5 out of 5 stars

We really enjoy this LG fridge...it's the most attractive one we have ever had, enjoy the drawer that can be a freezer or fridge, easy to keep clean, large bright lights inside. Easy to move out to clean behind as well. it also runs really quiet. We really enjoy the very large ice cube, its been a real conversation event when we have guest over. We have other LG products as well. I've told our friends to go get one of these beautiful appliances.

Ken Pomplun · Oct 15, 2023

Love our LG

AJ Madison · 4 out of 5 stars

We love our new LG refrigerator!! Love the door in door feature. The French doors, extra drawer and bottom freezer are all great! The stainless steel finish is better than another brand I had for a few weeks.

BnS C · Oct 14, 2023

Great fridge

AJ Madison · 5 out of 5 stars

Love this fridge, Bought it for my new kitchen addition. Everything works as expected. I have so much room.

pomlover · Oct 12, 2023

Well designed with great features!

AJ Madison · 5 out of 5 stars

I purchased this 3 weeks ago and I am loving this refrigerator!

Deba622 · Oct 11, 2023

I had to have it!

AJ Madison · 5 out of 5 stars

I've been eyeing this LG Refrigerator for a few years now, waiting for the time & $$ to remodel our kitchen. It finally came time and I was able to get this fridge. I absolutely love it! It's so convienient with the 'door-in-door' and the middle optional fridge/freezer drawer for my most used items; but my favorite thing is the Craft Ice! Just 1 ice 'ball' is very slow to melt & keeps a drink cold for over 2 hours! So far, I couldn't be more pleased with this purchase.

bearsbows · Oct 10, 2023

Hold a lot of product and at proper temp .

AJ Madison · 4 out of 5 stars

Love the unit but once both craft and door ice machine stop working not so much now . I am waiting for service for ice machine now . Service tech has been out 2 times to fix and still not working .

KJF71 · Oct 10, 2023

Great features

AJ Madison · 5 out of 5 stars

We have been very happy with this refrigerator. The ice maker in the door really opens up the space inside. All the features within this refrigerator makes it an excellent buy.

Ron920 · Oct 10, 2023

Best refrigerator!!

AJ Madison · 5 out of 5 stars

Love Love the how roomy the refrigerator is. I can definitely fit a lot more products and groceries inside. The small compartment that opens from the door handle is so convenient I don’t have to search the entire refrigerator for an item.

Jw06 · Oct 9, 2023

Great features, Craft ice seems slow to make cubes

AJ Madison · 5 out of 5 stars

We recently bought this and love it, will pass this on to other people.

MikeyK56 · Oct 9, 2023

nice and big

AJ Madison · 5 out of 5 stars

great refrigerator. it is very roomy and I love the auto ice makes

foregetit · Oct 8, 2023

excellent refrigerator

AJ Madison · 5 out of 5 stars

we have had the refrigerator for about 3 weeks and I love it. I just wish it had more areas where you could put fat bottles and tall bottles. I know there is some room but there is not enough.

gb football · Oct 8, 2023

Good fridge. Great service.

AJ Madison · 4 out of 5 stars

Good features and flexible layout for organizing all your goods. 2.5 years into ownership my unit had a compressor issue and stopped cooling. While annoying, service was arranged and repair made within 2 days completely under warranty for minimal hassle. My repair guy, Don, even came back to address another related issue 2 weeks later. I texted him personally in the morning and he came by and made the fix THAT SAME DAY by 5pm. I’d prefer if it worked flawlessly, but the stellar repair service pretty well makes up difference.

MonMario · Oct 5, 2023

Great warranty experience

AJ Madison · 5 out of 5 stars

I really appreciated the diy option to get the warranty work done quickly

Al Plank · Oct 3, 2023

Love the features

AJ Madison · 5 out of 5 stars

We bought this refrigerator last month. My wife loves the way it is set up with the two ice makers and the “full-convert drawer”. It has plenty of space in both the refrigerator and freezer for our needs.

GC39 · Oct 2, 2023

Great fridge

AJ Madison · 5 out of 5 stars

Great fridge it has the room I need for my family it is beautiful

pomlover · Sep 30, 2023

Beautiful refrigerator

AJ Madison · 5 out of 5 stars

I bought this almost three years ago we have been happy with it overall. The only con is it doesn’t have big enough ice bin. It works for two of us but a family with children may not suit them.

· Sep 28, 2023

Lot of space

AJ Madison · 4 out of 5 stars

Refrigerator is great with plenty of space. Both top and bottom ice makers stopped working and had to be replaced. One was by tech and the other was self install which was very easy and both are working.

bl508 · Sep 28, 2023

Super fun ice cubes

AJ Madison · 5 out of 5 stars

Quick fix for a repair, tech was on time and efficiently replaced the part. We really like our craft ice maker.

Sally L · Sep 27, 2023

Well-designed and built!

AJ Madison · 5 out of 5 stars

Very clever design, offers just about every feature imaginable!

Tony74s · Sep 27, 2023

Best Refrigerator on the market

AJ Madison · 5 out of 5 stars

This is my 2nd LG refrigerator and this beat model beats all the refrigerators I have ever had. Craft ice is a great feature. Great storage and the smart app is great for this smart refrigerator!

Kelly W in Texas · Sep 27, 2023

The refrigerator of my dreams!

AJ Madison · 5 out of 5 stars

So, so happy I bought this fridge! MUCH more room than the old side by side, it looks empty with the same amount of food. The convertible drawer is such a nice feature, and I can imagine using it to stock beverages for parties. I can't imagine having to use it for an extra freezer, because the one below is so big! Craft ice is really cool, too. Just love everything about this fridge!!

Hankat · Sep 25, 2023

Awesome fridge

AJ Madison · 4 out of 5 stars

Awesome fridge love the craft ice option and the full middle drawer with the temp select option for that drawer only.

Chachilg · Sep 23, 2023

Well thought-out!

AJ Madison · 5 out of 5 stars

We are using LG appliances in our kitchen renovation. They each offer an impressive number of features and, so far, all are easy to use. All surfaces and mechanisms are amply protected from damage during shipping, delivery and installation. Very well thought-out from start to finish!

Tony74s · Sep 22, 2023

Great Product!

AJ Madison · 5 out of 5 stars

We have had this refrigerator for a little over a month and we love it! We have had no issues at all. The craft ice feature is a huge bonus. I love being able to control the settings from my phone. Very user friendly. I would highly recommend this refrigerator .

SuzKerk · Sep 22, 2023

Beautiful Appliances

AJ Madison · 5 out of 5 stars

I have had my new appliances (all LG) for three years now and I absolutely love them all. The refrigerator with the craft ice, the gas stove, the dishwasher, and the microwave are beautiful to look at (black stainless) and they all function above and beyond. Thank you LG!

Pam in Utah · Sep 21, 2023

Beautiful design

AJ Madison · 5 out of 5 stars

LG is the only brand I trusted and never let me down!

Trish7 · Sep 21, 2023

Great refrigerator

AJ Madison · 5 out of 5 stars

We bought this to replace a different brand that had chronic problems with the icemaker. We love this, the icemaker and the door is completely enclosed Celeste subject freezing up. Large round ice cubes it makes in the bottom or a lot of fun. We love the door in door to use for commonly used items. Overall we are very satisfied.

Dodie4153 · Sep 20, 2023

AJ Madison · 4 out of 5 stars

I bought this about a month ago and so far so good. I love the extra drawer for use as part of the refrigerator. It took several days for me to figure out how to connect to the LG app in order to change from 3 ice cubes to 6 ice cubes - bottom freezer section.

Barb245 · Sep 16, 2023

New to LG and impressed

AJ Madison · 5 out of 5 stars

This new refrigerator is our first LG Applicance. The absolute best review of this appliance is that everything works like it should. We are impressed with the quality and fit/finish of the doors and drawers. While the craft ice is a great concept, I think we would have appreciated a second regular ice maker instead. Our first LG will not be our last!

alancham · Sep 16, 2023

Great Fridge

AJ Madison · 5 out of 5 stars

A really great fridge which has filtered water and filtered air. It has no flaws after years of use. The freezer is free of frost, the foods stay fresh everywhere, including the door where I keep milk. The ice maker was a problem at first but now its been years since I had a problem with it. It is nice and quiet. Seems to use less power than other brands because the compressor is unique. It does not use a motor, instead uses magnets with only one point of contact instead of the usual 4. All in all, I love it.

Skelzie2 · Sep 15, 2023

Great features

AJ Madison · 5 out of 5 stars

Love it ! Everything we could possibly want in a refrigerater!

· Sep 14, 2023

I would buy it again.

AJ Madison · 4 out of 5 stars

It took me a little while to really appreciate all the good qualities this refrigerator/freezer has. It has been amazing at keeping my fruits and vegetables fresh three times longer than my old one (different brand). It's cleaver how the insta door can be opened from either side and having the adjustable shelf right inside. One of my disappointments is that I can hear the bottles on the inside door rattle when the door is closed. Also, I wish the top freezer tray came out further when the bottom drawer is opened. I Feel I have to reach in a bit far to bring it out. Ice makers are working perfectly and the ice is so clear. I would buy it again.

Recent buyer · Sep 12, 2023

Love My LG Products

AJ Madison · 5 out of 5 stars

I have had my 2nd LG refriderator for 3 years and could not be happier. I love love love the craft ice feature and the select a drawer.

Donna Green · Sep 11, 2023

Nice

AJ Madison · 5 out of 5 stars

We are very happy with the design and performanvce of the refrigerator.

· Sep 9, 2023

Great Job LG

AJ Madison · 5 out of 5 stars

I love this refrigerator. When there was an issue LG called me right away to let me know and even sent a replacement part and filter free of charge.

Soldier4life07 · Sep 6, 2023

Awesome

AJ Madison · 5 out of 5 stars

So far we love it after a month , it works great with all the bells and whistles

White Dog Farm · Sep 5, 2023

Great features!

AJ Madison · 5 out of 5 stars

We purchased this refrigerator a year ago and we couldn’t be happier. We have had other top name appliances in the past, but the features with this LG refrigerator are great! Love the separate refrigerator drawer, the craft ice is awesome, but my favorite is the door inside the door. Quick access to all things stored in there!

TinaHos · Sep 5, 2023

Great refrigerator

AJ Madison · 4 out of 5 stars

I really like this refrigerator, it's compartments, and specially the 3 areas, freezer, refrigerator and convenient middle drawer that can be used as anything you want. I also love the craft ice, no complaints there. The ice in the door, regular ice cubes, though...lacks capacity. It is too little and goes out too fast, specially during Summer. The refrigerator is huge and should have a bigger ice maker and ice container. The crispers are spacious and work very well. I like the fact that they are one piece and have nothing that cracks or break. The door that opens alone for milk and beverages is very handy and helps a lot with keeping the rest of the appliance cold. We did have to change compressor as it started failing after 2 1/2 years. I bought 5 year extended warranty but was told by LG technician that compressor is covered by factory for 5 years. Still, I was surprised that happened. LG service is outstanding so that made it less annoying.

MMS5 · Sep 5, 2023

Some great feartures

AJ Madison · 4 out of 5 stars

The refrigerator itself is nice. However, I'm not sure the things I don't like out ways the good. I thought I would love the freezer on the bottom, but I find it does not conveniently hold near as much as my side by side. Thank goodness I kept my old one for extra space. My biggest disappointment is the ice maker. It doesn't come close to producing enough ice for 3 people in my family. We bought a bundle due to my microwave/oven and my dishwasher went out. I do love the middle drawer and the third door, a very nice feature! Other than the icemaker I am getting used to it little by little.

Alex15 · Aug 29, 2023

Lots of room!

AJ Madison · 5 out of 5 stars

Have had it for about two weeks now and love it! Had so much room and love the door inside a door!

Applegirl81 · Aug 24, 2023

great options

AJ Madison · 5 out of 5 stars

I love the smaller door that holds condiments so you don't have to open it all the way up to grab ketchup and the round cocktail Ice cubes

TammyMDO · Aug 22, 2023

Great customer support

AJ Madison · 4 out of 5 stars

Bought the refrigerator a month ago and had an issue with the ice maker. Called and hand a technician out the next week. He identified the issue and ordered the parts, it was fixed the next week. Everything is working as needed at this point. Love the unit we bought and the space/flexibility it provides.

KDinger · Aug 21, 2023

AJ Madison · 5 out of 5 stars

ENJOYING THE ICE BALLS. GREAT UNIT. SUPPER COOL LOVE THE DOOR ACCESS. THANK YOU LG FOR YOUR QUICKNESS IN SOLVING ARE PROBLEM, YOUR TEAM DID A GTEAT JOB THANK’S AGAIN

PROBLEM SOLVING · Aug 20, 2023

Excellent features

AJ Madison · 5 out of 5 stars

Craft Ice is wonderful and middle drawer is great for cheeses and lunchmeats

calsop24 · Aug 18, 2023

Killer Fridge

AJ Madison · 5 out of 5 stars

We got this 4 days before Thanksgiving. Was able to load it up with goodies and things to cook. Craft ice maker is great, like the shelf at base of door to place objects going in.

GHS1 · Aug 16, 2023

AJ Madison · 5 out of 5 stars

Love the size, functionality and most importantly, the craft ice! So cool!

Frogstew · Aug 13, 2023

The Last Refrigerator I need

AJ Madison · 5 out of 5 stars

Owner for two weeks and love how quiet it runs, generous refrig capacity, freezer capacity, adjustable shelves, 4 french doors, adjustable trays, and sleek black stainless doors. Beautiful. Wife and I disagree on ice/water dispenser. She prefers separate outlets for water and ice. I like as it is and room for water bottles.

RBSato · Aug 12, 2023

service call

AJ Madison · 5 out of 5 stars

field tech did an outstanding job! he was knowledgeable, professional, courteous, and friendly. but he got the job done quickly and efficiently.

· Aug 10, 2023

Great features and wifi!!

AJ Madison · 4 out of 5 stars

We bought this a little more than a month ago and have been extremely happy with it. I didn't realize when we bought it that it 2nd icemaker made craft ice, would much rather have a good regular ice maker for when we have large family gathering. Craft only makes at most 6 balls every 24 hours. But they are Popular with the grandkids.

lonnielynne · Aug 8, 2023

Haven’t been able to find the sound it makes.

AJ Madison · 4 out of 5 stars

I love the refrigerator, but not the unwelcomed humming sound emanating from somewhere around the ice maker.

Barbie us · Aug 7, 2023

Craft ice didn’t work

AJ Madison · 3 out of 5 stars

I bought brand new refrigerator and my cube ice machine was not working for almost 2 months

Sumit226 · Dec 18, 2024

Not so great

AJ Madison · 3 out of 5 stars

The first month we had it the craft ice maker broke and had to be replaced. Now neither ice machines work and we're told it's the compressor and fan. Waiting on it to be fixed. Had to go by Ice.

Russann · Sep 22, 2024

Love the room.

AJ Madison · 3 out of 5 stars

I love the design. Much more functional space vs the side by side i had before. The ice production leaves much to be desired.

Crix · Aug 12, 2024

Great features except for the craft ice maker

AJ Madison · 3 out of 5 stars

Bought the refrigerator less than a year craft ice maker quit working. Had it replaced. Now it has quit working again.

Buford66 · Oct 1, 2023

Problem with ball ice maker

AJ Madison · 3 out of 5 stars

The ball ice maker has broken multiple times which is very frustrating. If we didn’t have the issues with the ice maker the rating would be five instead of three.

EricB65 · Jun 15, 2026

One issue

AJ Madison · 3 out of 5 stars

I bought the fridge for the size and the craft ice feature. The size has worked out excellent for my large family. The craft ice however has been an issue. First time the ice maker started to make horrible noises and stopped working the fridge notified me and started the LG replacement procedure for the icemaker. It went well and was replaced. A year later it happened again and I am still waiting on a replacement.

Awaz · Jun 10, 2026

Glad we both the extended warranty

AJ Madison · 3 out of 5 stars

Sadly we are on our 5th ball icemaker, and we hope you are trying to improve this part of the refrigerator.

LRMDS3006S Rick · May 30, 2026

Insufficient Lighting

AJ Madison · 3 out of 5 stars

Loved frig.BUT we returned frig. because in low light you can't see controls on door Words need light NOT bar above words! If you can't see the words the Lighted bar means nothing! No light till push dispenser. Don't know what is being despensed till too late. Words are hard to see even in daylight. Poor design

Drop1 · Apr 5, 2025

Poor Reliability

AJ Madison · 3 out of 5 stars

We have had this refrigerator for just about 2 years and although we appreciate its many features, we have had to have it repaired 3 times.

dj522 · Jan 11, 2025

Great features

AJ Madison · 3 out of 5 stars

I purchased my LG products several months ago and I've been very satisfied with the things I have purchased.

mcewem1 · Jan 9, 2025

Buyer be aware.

AJ Madison · 3 out of 5 stars

I bought this April 18, 2023, and by August 2024 (just past the warranty), the craft ice maker needed to be replaced. Also, the control panel needs to be replaced. It took me quite awhile to hook the refrigerator to the app, and the people that brought it to my house took the freezer handle off to get it through the front door, and the handle never worked properly until then.

Rebecca23 · Dec 2, 2024

AJ Madison · 3 out of 5 stars

The craftedice down in the bottom is not very good. Still waiting for a parts still.

Natosha · Oct 8, 2024

Some issues

AJ Madison · 3 out of 5 stars

Having problems with the freezer stopping it’s cooling, unplugged and reset and will continue to cool happened three times, haven’t been able to cure

Big guy peoria · Sep 30, 2024

Ice ball times

AJ Madison · 3 out of 5 stars

The ice balls take a long time to make. There should have been changes to ice shapes such as balls or regular.

Bianca1 · Sep 27, 2024

Love the design...ice production not as much

AJ Madison · 3 out of 5 stars

I'm transitioning from a side by side so I love the extra fridge storage. I have the optional drawer set to meat/seafood. But it gets colder. I've pulled meat at the drawer and its partially frozen. The 'regular" icemaker is tiny! If hosting a get together you'll need to buy a bag of ice (never had that issue with my side by side) the cocktail ice is a nice feature, but it takes a while to make. I currently have it set to make 6 balls in 24 hours... it takes that long or longer to make the 6. The fridge will let you know for a period if a door isn't closed all the way by beeping... however if it's the freezer that's left slightly open (mine was cracked open for about 4 hours) everything starts to thaw and both ice bins melt... it will take 24 hours or longer to make more ice.

Crix · Aug 8, 2024

Nice but....

AJ Madison · 3 out of 5 stars

Nice fridge, but....it being overly complicated seems to cause it to be not as durable as some fridges we've owned. I think this experience will make me second guess buying a French door fridge again.

Chris in Ladysmith · Aug 4, 2024

disappointed

AJ Madison · 3 out of 5 stars

Bougt new I N JANUARy; ICE MAKER DOESNT WOrk,; DOOR DOESNT SWING CLOSED

WOWMOM · Jul 27, 2024

Very disappointed

AJ Madison · 3 out of 5 stars

I love the size of the refrigerator and the middle drawer that keeps our drinks perfectly cold, but the ice makers are another story...I have an ice maker on the counter to make ice even though the refrigerator has 2! They were both out at the same time and honestly, the one in the door can't make enough ice to keep up and the craft icemaker takes days to make one. Not the best purchase I have ever made, very disappointed. I guess I should have gone with what someone told me, to only buy an LG TV, not appliances.

RJW1 · Jul 22, 2024

In door icemaker

AJ Madison · 3 out of 5 stars

This repair is still ongoing, icemaker is not making ice even after a new ice maker was installed. The ice cabin is showing 20°F. The craft ice maker is working perfectly. I want to hold back on the rating until the fridge is working completely.

LGIceAndMore · Jul 14, 2024

Great Refrigerator, Except for the Ice Makers

AJ Madison · 3 out of 5 stars

The size and flexibility of the interior space is excellent. Temperature control is good as well Biggest problem is with the ice makers. The upper cube maker often jams and wont dispense everything of the jam prevents ice making to full capacity. The craft ice maker worked well for about 3 years, then a small piece suddenly broke off (I found it in the ice tray), and the balls stopped being round. As of July 8, 2024, the craft ice maker has stopped all together. I am researching buying a replacement ice maker currently.

John AZ · Jul 11, 2024

Would be 5 star but.

AJ Madison · 3 out of 5 stars

I would give it a 5 star but the craft ice cube maker is broke and on back order... plus there is a class action lawsuit about it.

MK_H · Jul 9, 2024

AJ Madison · 3 out of 5 stars

We love the size of refrigerator but we recently had to have the compressor replaced and the ice machine hss frequently been in the fritz. Either it leaks profusely due to ice build up or it makes ice very slowly.

MH31 · Jul 4, 2024

Ice makers lacking

AJ Madison · 3 out of 5 stars

I bought this two weeks ago. This was a display model so it had a few scratches and dents. The problem I had was neither ice maker worked when I got it. The good news is LG quickly sent out two new Ice makers. I also think it is crazy that it only makes 3 craft ice cubes a day. That just seems like a waste. I hope I can replace the craft Ice maker with a regular Ice maker so we can have more ice when needed. Everything but the Ice makers we love.

Luke Rowley · Jul 1, 2024

Good But...

AJ Madison · 3 out of 5 stars

We've loved the unit but the Craft Ice maker just stopped working after less than a year.

tellrobin · May 29, 2024

Poor quality

AJ Madison · 3 out of 5 stars

Haven’t had it a full year yet and the rubber seals around the refrigerator door are coming off.

Mb17 · May 17, 2024

Craft ice never works

AJ Madison · 3 out of 5 stars

Fridge is nice, but the craft ice maker keeps breaking had to have tech come out and fix twice! Decided to turn it off! The. When the tech came out he made us feel really dumb about putting the fridge online! He has been the first one ever to even tell us about it !

Hernandez K · Mar 16, 2024

Great features - Serious shelf issues - REPLACE!!

AJ Madison · 3 out of 5 stars

Beautiful refrigerator! Love the features. Unfortunately there is a serious problem with the inside of the main upper cabinet. The embossed shelf supports on the right wall do not adequately hold the shelves. Not much weight will cause the shelf to drop down onto the contents of the shelf below. LG technician came twice and told us he did all that he could, and that we needed to contact LG, again. We have a beautiful refrigerator that we can not use, as designed! Very sad! Don't know who or how we can gat this repaired or replaced. It is unsatisfactory as it is. LG's response to this will determine our ultimate review and word of mouth to family, friends and neighbors.

JVIdaho · Jan 17, 2024

Lg French door fridge

AJ Madison · 3 out of 5 stars

I bought the refrigerator in late March of 2023. We really loved it and enjoyed it for about 8 months until the compressor went out. We have had it worked on 2 times through the retailer we purchased it through and hope 3rd time is a charm, if not I will unfortunately have to switch brands. We really love it and hope that they can fix the problem with the compressors. I would have given 5 stars if it would have lasted longer than 8 months but it is a lot of money to pay for something to fail so soon. Luckily we have a refrigerator in our garage that is 32 years old and still works great that we could use. We have all lg appliances and haven't had any issues, they have all been great.

Mike8541 · Jan 7, 2024

SO SO

AJ Madison · 3 out of 5 stars

Paid a lot of money to have some of the interior parts breaking. LG replaced the part under warranty. The filters are quite spend.

Phusk · Dec 28, 2023

AJ Madison · 3 out of 5 stars

Overall a pretty good refrigerator. Craft ice quit working after about 3 months, now regular ice maker only works occasionally. Other than that I'm happy with the refrigerator.

BAMF78 · Dec 27, 2023

Ice maker issue

AJ Madison · 3 out of 5 stars

The lower ice machine lasted about 3 months it just runs water in the ice bucket

David 0409 · Dec 10, 2023

OK product

AJ Madison · 3 out of 5 stars

It is a OK product. Just a few days after running the condenser gave some loud noise that is quite disturbing. Then it disappeared and has been running normal since then.

JY01 · Nov 29, 2023

AJ Madison · 3 out of 5 stars

Do not like how long it takes to make the craft ice. Takes way to long. Water dispenser leaks Very expensive for the issues having

Amanda Y · Nov 24, 2023

Buy the warranty

AJ Madison · 3 out of 5 stars

Love the size, design and convenience. Unfortunately I have had ice making and cooling problems for two years. Being repaired for the third time. Buy the fridge, but get the warranty as well and buy the extended warranty.

Small town in Texas · Nov 23, 2023

AJ Madison · 3 out of 5 stars

I purchased in July and we loved it. However in October the craft ice maker went out. They sent a replacement with video instructions to install on your own. Received it and installed the new craft ice maker and it is still not working and hearing a weird sound.

nlee42 · Nov 9, 2023

Good Service Once You Finally Get It!

AJ Madison · 3 out of 5 stars

Both technicians were great and once they were on the case things went well and quickly. But it took almost three weeks to get someone out to our house and many texts and messages to finally get them there. Frontier Dispatch didn't really seem to know what they were doing but all's well that ends well I guess.

Rick Gee · Nov 8, 2023

Looks great.

AJ Madison · 3 out of 5 stars

Bought the fridge in April. Was happy a first. Then we needed parts. That's where it all went terribly wrong.

Vegasgirl63 · Oct 27, 2023

AJ Madison · 3 out of 5 stars

I love my LG Fridge, only issue is with Craft ice balls.....it stopped making ice and had to call service. I spoke to other people who have had the same issue with their LG Fridge.

SLI1 · Oct 24, 2023

Good Fridge

AJ Madison · 3 out of 5 stars

Decent product, but ice maker needs to be consistently reset, and craft ice doesn't always work either. Wish the ice maker was larger and consistently worked as it is supposed to.

RLE79 · Oct 23, 2023

AJ Madison · 3 out of 5 stars

We bought our first LG refrigerator and it went bad after 4 years. Bought another during covid. Now the new one went out. Having the extended warranty service replaced the compressor yesterday. Hopefully it won't conk out again. We also bought the LG dish washer, and have had trouble with it getting hot and melting a compasiter

Roy Wolff · Oct 20, 2023

Somewhat disappointed.

AJ Madison · 3 out of 5 stars

The refrigerator is 2 years old and it quit cooling. Had to replace the compressor and both evaporator coils. Still not sure if unit is working properly. Not very satisfied.

j1963 · Oct 14, 2023

Great refrigerator/ Craft Ice maker fail!

AJ Madison · 3 out of 5 stars

I really love the refrigerator, size is great, shelving is perfect for everything we need it for. I would rate it a 5 star but the Craft Ice maker has been nothing but trouble since the warranty ran out (perfectly planned to the month, 12 months after purchase). It makes ice balls okay but only releases one or two of the three from the tray. Then it fills all the trays with water (including the ones that still have ice in them) the water spills over the whole unit freezing it up and the ice in the collection tray below..

Craft ice maker sucks · Sep 18, 2023

Early requested review

AJ Madison · 3 out of 5 stars

Only had it for a month so a review this early is not a value added for an overall review. With that said, The Craft ice make is slow. Only makes 3 - 6 cubes a day. The in door ice maker storage can barely handle a 2 person family. I set up digital and mechanical thermometers in 3 places around the frige and the cooling temperatures vary from 42 degrees to 28 degrees overnight. The door in door feature is excellent. There is very minimal amount of door storage space with the door in door and in door ice cube maker, you can only store very small containers in them. The 4 drawer is excellent for deli storage or you can use it as an extra freezer storage. I use it for deli and the temperature control is very consistent. The freezer is very good with consistent temperature control. Given the poor reviews for reliability on the 2020 models, I took a chance on this model as it does have a lot of overall capacity. Hopefully Consumer reports will be right with there assessment as that is what I used as my basis to purchase this model. Only time will tell.

Mark AZ · Sep 16, 2023

Less usable space

AJ Madison · 3 out of 5 stars

Delivered and set up two weeks ago. Very disappointed In the unit overall. Shelf adjustments are almost non existent. Lower the top shelf to accommodate taller items and that leaves about 2 inches between it and the shelf below. The water filter has been moved from the top left of the refrigerator to below the ice maker which severely limits the width of the shelf on the door There is less usable space in this 30 cu ft unit than in my prior 29.7 cu ft unit Very disappointed in this unit after 2 weeks and am searching for another refrigerator comparable to my previous unit

Waylay · Sep 13, 2023

Ours didn’t last 3 years

AJ Madison · 2 out of 5 stars

Get the warranty. We bought ours in 2023 and unfortunately in 2026 the cost to fix it cost just as much as a new one so i stress again get the warranty and extend it if possible.

Cuzzo · Jun 18, 2026

Poor performance

AJ Madison · 2 out of 5 stars

I'm in Year 3 and the ice machine no longer works and the freezer will not keep temperatures.

· Nov 15, 2024

Icemakers are junk

AJ Madison · 1 out of 5 stars

It is a nice product. But I have already had to replace both ice makers already and they are both already having issues with making ice. plus the ice maker in the door is really loud when it is working

MEarley91 · Oct 11, 2024

GET EXTENDED WARRANTY

AJ Madison · 1 out of 5 stars

It's a nice appliance but it will break right after the manufacturer warranty is out. First the craft ice maker stops working, then the freezer fan goes out. If you buy this, make sure you buy the extended warranty because LG is useless! It's showing that the warranty is only one year considering how many issues this thing has.

tesiakelley · Sep 25, 2024

AJ Madison · 1 out of 5 stars

Our refrigerator is less than 2.5 year old and has come to repair 6 times

SurBo · Sep 13, 2024

Ice maker still doesn’t work

AJ Madison · 1 out of 5 stars

The single worst appliance I have ever bought in my life.

Justice1707 · Sep 4, 2024

DONT BUY!

AJ Madison · 2 out of 5 stars

This refrigerator looks good but just 6 months after purchasing it started making a loud rattling sound at night you can hear it on the second floor. This sound makes this refrigerator seem like a piece of junk and honestly I’m very disappointed with this product.

BenJen1381 · Jun 11, 2024

No water

AJ Madison · 2 out of 5 stars

Upon delivery of my LG refrigerator the water dispenser did not work. Nor did the ice makers. A new mother board was installed. So far the water dispenser works, but the stream is VERY slow. There is still something wrong inside the machine. Another warranty service call may be in order. Otherwise the fridge works fine.

Sgb52 · Nov 3, 2023

Not a good start

AJ Madison · 2 out of 5 stars

Refrigerator delivered in Feb 2023. August 2023, freezer stopped working and a new compressor had to be replaced. This doesn't sound like I'm going to have good luck with this refrigerator. Very disappointing overall. Lost food and had a mess since the ice melted and came out through the dispenser on door.

· Aug 31, 2023

This refrigerator is a lemon. It does not work.

AJ Madison · 1 out of 5 stars

We bought this refrigerator two years ago and have changed the Craftman ice maker twice. Right now it does not make ice and it does not cool things leading food to spoil within a short time.

Sam ibe · Aug 9, 2023

Craft ice maker failed within one year

AJ Madison · 1 out of 5 stars

Craft ice doesn’t work. Control board issue. Waiting to schedule repair. This is the second fridge in two years craft ice quit working.

Anette Mitchell · Jun 21, 2026

LG ThinQ Failure At 3 Years!

AJ Madison · 2 out of 5 stars

Not quite three years old LG ThinQ and after multiple service calls, a compressor replacement, two cycles of recharging refrigerant, we finally gave up. Freezer was not making ice consistently even after replacing both ice makers. Refrigerator was not holding temperature below 40 degrees and freezer never got colder than 10 degrees. Bought a new, replacement unit from another brand to move on. Very disappointing experience with LG.

Richard Klotz · Jun 17, 2026

Disappointing.

AJ Madison · 2 out of 5 stars

After several months it started a ticking sound. I had to turn off the ice maker. The directions are incomplete. I still do not understand them. A repairman showed me a switch that was mentioned nowhere. The size is good. The design is good.

W Meredith · Jun 17, 2026

Craft Ice Maker is terrible

AJ Madison · 1 out of 5 stars

Craft ice maker has failed at least 10 times. LG has warrantied it. Most have been replaced by me the owner. Very defective product.

Mcdad3773 · Jun 16, 2026

AJ Madison · 1 out of 5 stars

Worst experience ever with this product. Never again will I buy a LG product

Ryan Molzahn · Jun 15, 2026

Very poor Craft Ice Maker and other issuea

AJ Madison · 2 out of 5 stars

We purchased the LG fridge because we loved the idea of the Craft ice maker and it has only worked for short periods at a time we have had 4 replacements of the Craft ice maker very dissatisfied. Recently the fridge stopped cooling and found out it had a coolant leak all the fluid leaked out. The tech had to replace the compressor and condenser and several other parts. Also the right side door does not pops open every time you close the left side door, sometimes it will not shut properly and the door alarm goes off.

· Jun 2, 2026

Not a great refrigerator

AJ Madison · 2 out of 5 stars

Had 2 expensive repairs for a refrigerator bought less than 4 years ago. Wouldn’t buy another LG product

SuckerAgain · May 27, 2026

AJ Madison · 1 out of 5 stars

Cooling an preservation are not good. My refrigarator is 1 year old and had to have service to change the condensador,

Merce Ocampo · Apr 21, 2026

DO NOT BUY THIS FRIDGE

AJ Madison · 1 out of 5 stars

DO NOT BUY THIS FRIDGE. This fridge quit after only 3 years. It dents horrible and nothing but trouble with the ice maker. The freezer is completely toast after 3 years. 1 of the 3 coils on the condenser are frosted. It no longer freezes the freezer or makes ice. It's a major part that is broken and is not fixable.

Aterrible Fridge · Jul 10, 2025

Not a reliable product

AJ Madison · 1 out of 5 stars

Very disappointed, the ice maker stopped working after six months. Repair person came out to fix said it was a known issue in the company and the fix lasted a few months and apparently the parts are not readily available for the repair people. Not a reliable product.

DebTay · Jan 22, 2025

Bad investment

AJ Madison · 2 out of 5 stars

Purchased this and had nothing but trouble. Three compressors and 2 ice makers in four years and it still does not cool correctly

mtjohnsons · Jan 8, 2025

Poor quality

AJ Madison · 2 out of 5 stars

It has been worked on 5 times in two years. 3 compressors, 2 ice makers. Still will not freeze or keep things cold.

Johnsons · Dec 8, 2024

Awful!

AJ Madison · 1 out of 5 stars

Compressor has been replaced 3 times already: Ice makes stopped making ice shortly after warranty expired. Refrigerator won’t stay cold. A terrible fridge, period.

BV111 · Nov 24, 2024

Cheaply made and service will not respond!

AJ Madison · 1 out of 5 stars

Air filter cover broke first time I changed the filter. Contacted LG a month ago and they have not responded.

RottenRalph · Nov 12, 2024

Not a fan of LG

AJ Madison · 1 out of 5 stars

This refrigerator has been trouble from the beginning. Both ice makers have been replaced, evaporator and condensers have died also. Worst part has been trying to get a promised food replacement check 2 months and still being put off.

HungryMatt · Nov 1, 2024

Avoid at all costs!

AJ Madison · 1 out of 5 stars

2 years in the first compressor was replaced, 18 months later same issue. Craft ice maker broke at 2 years. This model replaced our previous model that was 10 years old and just out of compressor warranty. At least we didn’t have trouble on that one in the first 10 years!

MeltedIcecream · Sep 16, 2024

Terrible ice production

AJ Madison · 1 out of 5 stars

This freezer stopped producing our “6 per day” round ice just after our warranty was up. Now we are getting error codes, as well as slow ice production up top too. We are lucky to get 2 round ice cubes a day. Now our freezer is making a whining noise. We also get a “FFE” code that shows on the screen. So upset that we spent this much money for it to not even last 2 years. We thought buying a LG appliance was a smart move. Smh! Poor quality at an expensive price.

Dwilhelm · Sep 7, 2024

Do not! Just DONT

AJ Madison · 1 out of 5 stars

Bought this refrigerator a second time, believing lg as it was a fluke. Nope just after a year refrigerant leak again! Meaning no ice again and melting ice cream and everything bad in freezer AGAIN!

Gntltch21 · Aug 6, 2024

AJ Madison · 1 out of 5 stars

I barely have a year with my refrigerator and it had so many problems that they took their sweet time fixing it. I lost all my groceries. It took six weeks to finally get it fixed. I am a loyal lg customer. I just bought a new stove recently. I’m disappointed with not making a priority to get my refrigerator fixed.

Pearl Sova · Jul 28, 2024

Review

AJ Madison · 1 out of 5 stars

Dents very easy and keeps getting an error on the display.

USAMETRO · Jul 23, 2024

Nice looking but not worth it

AJ Madison · 1 out of 5 stars

Bought a year ago and it’s been nothing but problems

Jose1013 · Jul 12, 2024

Disappointed

AJ Madison · 1 out of 5 stars

We got this in January. The plastic in the dual zone drawer broke. We ordered a new drawer basket. It came to us cracked. Definite design flaw.

K12345 · Jul 9, 2024

Ice maker issues

AJ Madison · 2 out of 5 stars

bought this fridge 8 months ago. Had to have service come out twice - once upper ice maker next lower ice maker. Concerned a lemon. Love the size of fridge and extra drawer.

lemon ice makers · Jun 17, 2024

Great features, but not dependable

AJ Madison · 2 out of 5 stars

Fridge was great while it lasted. Made it about 6 months before it stopped cooling and making ice. Loved the craft ice maker, but the fridge just couldn’t stay cold.

Matty Ice4 · May 17, 2024

Ice maker keeps failing

AJ Madison · 2 out of 5 stars

Having the same issues I had with my last one. Ice maker freezes up.

Still no ice · Mar 7, 2024

Awful door freezer issues

AJ Madison · 2 out of 5 stars

Loved it until we got an error on the doer freezer. Now we can not get it to not leak or have an error

Gveld · Feb 19, 2024

AJ Madison · 1 out of 5 stars

I have never owned an appliance that has performed so poorly. It has never made ice properly. They replaced the compressor around 2 years after purchase and 2 years later the compressor is failing again.

Droopey · Feb 18, 2024

Unfortunately I didn’t know that it was a Lemon

AJ Madison · 1 out of 5 stars

If I had a choice of no stars that would be my choice. We have had nothing but issues with this refrigerator and as of this writing we are still waiting for another compressor, condenser, evaporator and dryer. We haven’t been able to use it since the second week of November.

My Lemaon · Jan 10, 2024

I would never buy another LG refrigerator

AJ Madison · 1 out of 5 stars

I have been very unhappy with myLG refigerator. It has been a lemon from the start. I have had both the compressor and the ice maker replaced and another repair to solve a noise problem due to poor factory installation of a motor.

Roy CH · Dec 21, 2023

Horrible

AJ Madison · 1 out of 5 stars

I have had my new refrigerator for 6 months and have nothing but problems!! Have had the compressor replaced and now my ice maker quit and have been waiting 2 weeks for a repair person!! The inside temp still stays between 37 and 42 degrees and won't go any lower!!! So this has been the second time that I haven't had a refrigerator for 2 weeks or more!!

Dana1622 · Dec 17, 2023

Would not buy again

AJ Madison · 2 out of 5 stars

ICE MACHINE BROKE ALREADY NOT ALOT OF TALL SPACE IN FRIDGE

Melinda417 · Dec 13, 2023

Nice features, defective or low quality water tank

AJ Madison · 2 out of 5 stars

The refrigerator has very nice features like the round ice for drinks and the convertible drawer which we can use as freezer as well. However, this fridge has had to get serviced at least 3 times already. First because of an issue with the ice tray getting stuck and then because the water reservoir broke. I thought the water reservoir issue was a factory defect that would be corrected once the part was replaced, but it turns out it broke again in the same way, which tells me the part of this refrigerator are very low quality and don't really last very long. For the first repairs my fridge was under warranty but now it is out of warranty and I'm probably going to have to pay a high repair price. I do not recommend this

Ana2 · Dec 11, 2023

AJ Madison · 2 out of 5 stars

Bought it in March. It has been in need of repair durring the last two months. Freezers went out, front dispenser leaks, whole unit shut down in mid Oct. Like the refrigerator, so surprised it does not work very well. Have heard an LG is no longer a reliable appliance. Ours is still not fixed. FF E error came on again yesterday.

David105 · Dec 6, 2023

Compressor keeps going out on fridge

AJ Madison · 1 out of 5 stars

I have owned this fridge for 3 years. It’s been through two compressors and a fan. I was without a fridge for an entire month waiting for it to get fixed. Compressor just went out for the third time and now I’m fighting with LG to fix it once again

Da34 · Dec 5, 2023

3 break downs in 1 year and 3 months

AJ Madison · 1 out of 5 stars

Like the Refrigerator but in the first six months the ice cube maker in the door broke. At about 9-10 months the craft ice cube maker broke. At the 1 year and 2 months the craft ice cube maker broke down again.

2knee · Dec 3, 2023

Poor resposent

AJ Madison · 1 out of 5 stars

So sorry I choose this model can't seem to get it repaired

Ifp code · Nov 14, 2023

Engineering/design flaws

AJ Madison · 1 out of 5 stars

Purchased less than two months ago. Have already had two service calls. Found out the refrigerator/freezer drawer does not have a self closing mechanism like the previous model, binds opening and closing, and squeaks. Ice/water display is not backlight, so you can't see what selection you're making unless bright lights are on. Other convenient features have been removed too. Do your research before you buy, read lots of reviews.

Brettoni · Oct 31, 2023

Bad Engine in NEW REFRIGERATOR

AJ Madison · 1 out of 5 stars

Purchased new refrigerator and it would not get cold. Waited 24 hours and still not cold. LG technician came out and said compressor would need to be replaced. This is like purchasing a new car and the engine is bad. Replacement has been scheduled but causes inconvenience in schedule.

POPE BOB · Oct 29, 2023

Poor craft ice maker

AJ Madison · 2 out of 5 stars

In 18 months the craft ice maker has failed 4 times.

Mcdad37 · Oct 26, 2023

The worst

AJ Madison · 1 out of 5 stars

We are so unhappy with this refrigerator. It doesn’t keep an ice cream, cold or milk cold the man .We are so unhappy with this refrigerator. It doesn’t keep a ice cream, cold or milk cold the manager came out and rebuild the whole thing and it still doesn’t work.

Teflontom · Oct 24, 2023

AJ Madison · 2 out of 5 stars

Design is good. Quality is NOT good. The shelfs do not sit properly and skew towards the center. Tried new shelf still no good.

John Schaefer · Oct 19, 2023

Issue after Issue

AJ Madison · 1 out of 5 stars

Not what I expected. Both ice maker's stop working tech has been out to home 5 times to repair. Refrigerator still not fixed

Fore · Oct 11, 2023

Doesn't make ice or keep anything frozen

AJ Madison · 1 out of 5 stars

Doesn't freeze properly. Doesn't make ice. What do you think? Is this a good product? Repair guy has been out 5 times to fix it.

Looceeus · Oct 10, 2023

Lukewarm drinking water

AJ Madison · 2 out of 5 stars

I love the design of the fridge - which is why we finally settled on this one after comparing numerous other brands. It is one of the larger cubic ft, has door-in-door feature, and makes craft ice (3rd ice option from the typical crushed/cubed on door). However, after 2wks of use, the drinking water on the door continued to come out warm. When I called, they said because of the small reservoir it doesn't get cold. Something I wish I knew prior to purchase! Also, the lip on the fridge door doesn't always fold out flush when closing. 2 things I'm having to reconsider as I don't think I can live with these issues!

RMdlP · Sep 13, 2023

Great features, if it would keep food cold.

AJ Madison · 1 out of 5 stars

Had this 21 months and now temp wont stay where it was set. spoke with LG and they claimed this was normal for it to vary 10 degrees. They strategically build new refrigerators/products to go out around warranty. I have 2 refrigerators in my garage (reaches temps of 90 in garage) & shop (reaches 110) that are both better refrigerators. one was made in the 1970's and the other 1990's. I dont understand how we have regressed with electronics. Actually i do because it is a money grab.

tybosfridgewontcool · Sep 12, 2023

Horrible

AJ Madison · 1 out of 5 stars

My ice maker on the door stopped working a month after I bought it. Support is horrible. Can’t get service to come fix ot

Frustratedmej · Sep 12, 2023

Nothing but issues

AJ Madison · 1 out of 5 stars

I bought this a month ago and already the craft ice maker had to be replaced twice. Now the full convert drawer isn’t cooling at all, the ice maker I. The door isn’t working, and the ice maker lcd screen reads “FF E”.

Jbermudez327 · Sep 9, 2023

Don't recommend.

AJ Madison · 1 out of 5 stars

Bought this about 3 years ago and its been a nightmare, already had to warranty the compressor 3 times.

Rc12 · Aug 30, 2023