Customer reviews for FIN-0001940
Read the 295 customer reviews available in this collection, with full review text and ratings.
The Real Deal
AJ Madison · 4 out of 5 stars
FYI some of the other reviews are clearly for a different fridge. This does NOT have GE WIFI connect. First some background. We replaced a Side by Side, but the in-door ice-maker and water dispenser took up too much valuable real estate and the ice dispenser would constantly freeze up or have excessive frost. Also, we really wanted a french door as we felt they generally offer much more valuable space in the Fridge which is what need most. Enter french door with space saving internal water dispenser and ice maker and bin in bottom freezer. We just go it today so cannot comment on performance, other than it takes quite a while to reach desired temp (so far 5+ hours and still not there), this obviously is not a big deal, but align your expectations accordingly. This Fridge really delvers in terms of plenty of storage in the fridge (vs freezer). Specifically with LARGE and deep door bins, lots of shelf space. If your highest priority is more fridge space (again vs freezer) this is one of the better options, but also know the freezer layout will disappoint. We expected less freezer space as that is the trade-off we signed up for, however, the simplistic layout of freezer (one shallow and one deep bin each with a divider) will have you digging constantly to find what you are after as one other reviewer noted. One more slide out tray would be nice for organization... Also, the water dispenser is very difficult to operate. You have to push a button to operate and must use an unreasonable amount of force to push it. My 9 year old commented immediately and I quickly agreed. In summary we looked several other French Door Fridges that had in-door water and ice with less (deep) storage on bins that hang on doors. At this point I would still choose this fridge over others as the fridge space really does make a huge difference! If you are considering an upgrade, also note the LED lighting is really a HUGE upgrade from older models. Everything else seemed pretty standard, but I hope this helps.
MRJLEVY · Aug 18, 2016 · 5 found this helpful
A good choice
AJ Madison · 4 out of 5 stars
We love the design and the Capacity is perfect for 2 people. Great Freezer area. I can’t say anything about the energy, because it’s too new.
Golfball 36 · Jan 30, 2026
Customer photo 1Good unit
AJ Madison · 4 out of 5 stars
The product is fine. I just don’t know why I have to contact you folks or why the water filter bypass plug wasn’t in a packaging or with the refrigerator since that that’s supposed to be with it by law as you can’t make someone buy filters to be able to use their refrigerator so the bypass water filter plug should’ve been with the unit and it was not
Fgpit · Nov 28, 2025
Customer photo 1Perfect size.
AJ Madison · 5 out of 5 stars
I have wanted a counter depth refrigerator for some time now and I finally settled on the GE profile with French doors. I was worried about the capacity, but quickly realized that I didn’t need a deeper refrigerator where I could store expired products. The shelves are nice and the refrigerator lighting is excellent. It would be nice with the freezer. Space was a little bit larger, but that’s the sacrifice you make for the counter depth.
Mrsmith010 · Oct 30, 2025
Customer photo 1Barb,
AJ Madison · 5 out of 5 stars
I love my new fridge. I've had a side by side forever. There is so much more room in this style
Barb O 68 · Oct 26, 2025
Customer photo 1Great features
AJ Madison · 5 out of 5 stars
Awesome. Fulfill all expectations as advertised. Best
Porterusaf · Oct 23, 2025
Customer photo 1A good fit
AJ Madison · 5 out of 5 stars
Reliable, smaller for better fit. Can reach in the back. Clean handles.
ricrice · Sep 6, 2025
Customer photo 1Pretty good
AJ Madison · 4 out of 5 stars
Ice maker piece broke, been serching for replacement.
CJ boof · Jul 30, 2025
Customer photo 1great product
AJ Madison · 5 out of 5 stars
Generous capacity, laid out in an efficient way. Very quiet
ZTP2 · Jul 15, 2025
Customer photo 1Early review
AJ Madison · 4 out of 5 stars
Have only had the refrigerator for about a month. So far, I have concerns about how long it takes to make ice, the amount of ice and it’s cooling ability. The unit doesn’t have a very big ice bin so we go through it quickly. The problem is it seems to take a while to make ice. Working on figuring out best place for milk and such. Love the look of the refrigerator and seems to have plenty of storage room.
Libbylu19 · Jul 10, 2025
Customer photo 1Love the space we save!
AJ Madison · 5 out of 5 stars
I recently purchased a GE Profile refrigerator in counter depth and love it! Very spacious with even being counter depth. The look is very sleek and modern. I like the inside water option and the ice maker is fantastic with the amount of ice it makes
New kitchen 13 · Jun 30, 2025
Customer photo 1Great fridge/freezer
AJ Madison · 5 out of 5 stars
Great fridge/freezer, plenty of space. Needed a new one and was glad to go with the GE brand
Matt0327 · Jun 15, 2025
Customer photo 1Overall happy
AJ Madison · 4 out of 5 stars
So far as really good fridge. I struggle with the one long meat drawer as I have to open both fridge doors to open it. The water inside fridge is Really tough to access and although recommended to have inside fridge because of FL humidity...it isn't user friendly and they said the fridge shut down when getting water. It dispenses too slowly and hard on my hands. Otherwise we really like tge storage and space.
2022 oven · Apr 4, 2025
Customer photo 1All the appliances have Great futures
AJ Madison · 5 out of 5 stars
Product looks pretty nice and it’s working perfectly fine
Alex1630 · Dec 27, 2024
Customer photo 1Excellent size at counter depth!
AJ Madison · 5 out of 5 stars
This refrigerator has so much space and yet fits better than even in my kitchen at counter depth. Shelves are flexible depending on needs at a time without having to actually move them.
Liz007 · Dec 20, 2024
Customer photo 1Great styling!
AJ Madison · 5 out of 5 stars
So far we love it. It runs very quietly and since there are only two of us the smaller interior with the cabinet depth has not been a problem. We don’t have the waterline hooked up yet but the ice and water feature will be so convenient. And it’s beautiful!
Lorib5128 · Nov 9, 2024
Customer photo 1Love Profile line
AJ Madison · 5 out of 5 stars
Have always used GE products. Currently have Profile line in our kitchen. Last refrigerator (GE Profile) lasted 20 years. Great products. Efficient, stylish, designed well and very good quality.
Mark650 · Oct 17, 2024
Customer photo 1GE Profile Cabinet depth refrigerator
AJ Madison · 5 out of 5 stars
So far so good. Some great features. Only complaint is that the button inside the fridge door for filtered water is very hard to press. You have to lean your whole body into it. This needs to be changed.
CIEF · Oct 13, 2024
Customer photo 1Perfect
AJ Madison · 5 out of 5 stars
Very happy with it!! Loved it from the first day!!
Bonnie leonette · Aug 28, 2024
Customer photo 1New Fridge
AJ Madison · 5 out of 5 stars
Love my new refrigerator! The size is perfect, and goes great with my new ovens.
madgiemc · Apr 3, 2024
Customer photo 1Very quiet
AJ Madison · 5 out of 5 stars
Love the sleek look and bright lights inside. And it’s surprisingly quiet. Did a lot of researching and decided for the value, the Profile series was the best choice.
OhioMainers · Mar 15, 2024
Customer photo 1Customer photo 2Roomy Interior
AJ Madison · 5 out of 5 stars
I am very happy with my GE Profile refrigerator. No bulky internal filters, lights or ice makers that get in the way of putting food anway inside. The top two door bins are big enough for three rows of condiments on both sides of doors. The whole fridge is just roomier. Love the space!
elg110 · Feb 17, 2024
Customer photo 1Good looking
AJ Madison · 4 out of 5 stars
Just got my Refrig today - really like the door storage- Ice compartment is very small
Walshp · Jan 29, 2024
Customer photo 1Quiet and roomy
AJ Madison · 4 out of 5 stars
Love the no smudge SS metal. Product is working as intended and I love the LED lighting, makes everything really easy to see. Handles are nice and sturdy and lots of room for everything. Water dispenser is the only disappointment. Awkward location and button is really hard to press.
Kevin4327 · Dec 1, 2023
Customer photo 1Refrigerator
AJ Madison · 4 out of 5 stars
Love the refrig so far. Freezer is a little small since ice is down there but I would rather have a larger cold upper section. Water is a little hard to get to in the inside of the refrig but manageable . Love having no ice and water dispenser on the outside . Looks so nice!
Lal12 · Nov 29, 2023
Customer photo 1Great Counterdepth fridge.
AJ Madison · 5 out of 5 stars
This is my first brand new fridge and I LOVE it! Was worried the counter depth wouldn't have as much space but the shelves in the doors more then make up for it. It has just enough room for a large pizza box as long as it doesn't hit the shelves in the door. Lights are nice and bright, in fridge water dispenser is convenient, although i would like it better if the cup could trigger the water instead of a push button above. Ice machine keeps up with our ice needs fine. Very quiet as well, can't tell it is even running, unlike our previous one.
clane · Oct 24, 2023
Customer photo 1Great fridge - Amazaing Icemaker
AJ Madison · 5 out of 5 stars
When remodeling my kitchen I went from a 30" standard depth refrigerator to this 36" counter depth. I was a little worried about making the move to the counter depth but there was no need for worry. Pretty much everything that "lives" in the fridge (condiments, milk, juice, etc.) fit into the very deep door bins leaving the entire inside of the fridge open for everything else. The big test was a few weeks ago when I hosted a big party at my house. It took a little creativity, but all of the food was able to fit in the fridge. The biggest surprise was that I was able to fit two large Rubbermaid containers (11" x 16") on the top shelf without turning them sideways! The icemaker is also amazing! Our old one didn't really have an automatic shut off when the bin was full - or if it did it never worked right. We would constantly have ice falling through the back into the bottom compartment of the fridge whenever we opened the freezer drawer. Whenever we were going to be gone for a while I would have to manually shut off the ice maker or we would come home to find we couldn't even open the freezer drawer due to the buildup of ice. That was one of my biggest concerns when purchasing a new refrigerator and this GE has not disappointed me once! We were out of town for a week and left the ice maker on with no issues at all. The ice was at a perfect level when we returned with no overflow. The ice bin is a bit smaller than our previous one and my husband takes a lot of ice to work with him each day. I also work from home and using ice all day as well so we were concerned a little bit that it wouldn't keep up with our ice demand but so far so good - even during the hot summer months!
Smekle73 · Sep 8, 2023
Customer photo 1Customer photo 2Great counter depth refrigerator.
AJ Madison · 5 out of 5 stars
Love this refrigerators. Plenty of space for being counter depth. Ice make in the bottom freezer allows for lots of door space. Easy reading and use of temperature control settings. Door closer alarms helpful. Have not used the smart controls yet.
Mrryan44 · Aug 31, 2023
Customer photo 1The French door style is pretty helpful
AJ Madison · 5 out of 5 stars
So far, awesome! We hope it lasts for a long time
SeanWM · Aug 28, 2023
Customer photo 1Perfect fit!
AJ Madison · 5 out of 5 stars
So far so good! The refrigerator fits my space perfect and works well.
MGM311 · Jul 31, 2023
Customer photo 1Glad I Made This Choice!
AJ Madison · 5 out of 5 stars
Transitioned to counter depth and was concerned about losing interior space. The engineering of the doors and integrated water dispenser supported adequate room, with a slight noticeable reduction in width of shelves. Sleek, modern design. Quality look and feel. Definitely recommend!
Caree cakes · Jul 3, 2023
Customer photo 1Customer photo 2Customer photo 3Customer photo 4GE Profile Refrigerator
AJ Madison · 5 out of 5 stars
The refrigerator is only a month old but so far it is great.
BobbyBu · May 11, 2026
So far—so good!
AJ Madison · 4 out of 5 stars
This is replacement refrigerator that replaced my identical model that I was 1 1/2 years old & quit working. So therefore, this same model is working fine so far—installed in February 2026.
Binns · Mar 10, 2026
Great size
AJ Madison · 5 out of 5 stars
Our new home limited what size fridge we could purhcase. Given the options, this GE fridge was the best. So far, my partner and I love it. It's wasy to clean and keeps the food fresh. While we would have liked an external water dispenser, having it inside the fridge hasn't been an issue. It was a littel blessing in disguise to not have a bigger fridge: less food waste. I also really like that it's bright inside, makes it easy to see all you have.
Nurse Bob · Dec 29, 2025
One Major Drawback
AJ Madison · 4 out of 5 stars
The french doors are too hard to close. If you keep the alarm on it is constantly going off. Maybe the left door with flap more difficult but right door closes with no push back.
Nick6317 · Dec 6, 2025
Overall good refrigerator
AJ Madison · 4 out of 5 stars
Have been liking our new replacement(3 months) however just last night left door started sticking and making loud noise upon closing(?)
Makanan · Nov 28, 2025
So far, so good!
AJ Madison · 4 out of 5 stars
I’ve used the fridge for about 4 months and am pleased with it, overall. Cools well. Alerts when the door is left open. Only issue I’ve experienced is that the interior water dispenser is awkwardly placed and doesn’t seem very sturdy for the long-term. However, it’s holding up so far.
TN Peach · Oct 27, 2025
Beautiful, well-designed refrigerator
AJ Madison · 5 out of 5 stars
We just replaced our 17 year old GE Profile refrigerator with this one and we love it. The French doors provide much better space and the freezer is still roomy. Best of all, it is very easy to clean. Love the fingerprint resistant surface.
motherof picasso · Oct 16, 2025
Spacious
AJ Madison · 5 out of 5 stars
Love how spacious this fridge is. We can put a lot of groceries in. I love that it has great depth!
Sophiredup · Oct 14, 2025
basic fridge
AJ Madison · 4 out of 5 stars
Your shelving guides are way too cheap. You entertainment your doors are way too hard to close and your freezer section is way too difficult to push in. In this day and age you should be able to figure something better out I'm sure other people do cheap is not always the answer. Thank you
scuttle · Oct 1, 2025
Best Storage
AJ Madison · 5 out of 5 stars
Fantastic design with great storage in the doors and phenomenal bright lighting
GoPios · Sep 27, 2025
Better than I even expected!!
AJ Madison · 5 out of 5 stars
Love it! Bigger than I thought it would be for a counter depth. Looks perfect in our kitchen.
scottsdalemom · Sep 23, 2025
LOVE new fridge
AJ Madison · 5 out of 5 stars
The lighting in this fridge is phenomenal. The deep shelves in the doors holds much more than my previous side by side. I bought the French Door unit The freezer holds a large amount of food. I like they have a crisper for veggies and one for fruits, but you can choose the setting to be both as well
Outdoorgrl · Sep 16, 2025
So far so Good!
AJ Madison · 4 out of 5 stars
Great capacity and layout. Perfect dimensions for my area. Hard to fit some regular drinks on the shelving without removing the lower shelf completely - have put on the door instead. Would be better if the internal water could be filled by using your glass to hold down the "on" button. Awkward to press that and hold the glass.
jbw25 · Sep 16, 2025
Water dispenser button issues
AJ Madison · 4 out of 5 stars
This is a good fridge so far (45 days in). All the features, especially the ice maker, are in good working order. The only issue is the in-door water dispenser. The water spout is short and difficult to get a liquid container underneath so it won't spill. The water dispenser button takes my wife's full strength to depress. I am hoping that these features indicate structural sturdiness and a robust design but only time will tell.
gunnels · Sep 3, 2025
Refrigerator
AJ Madison · 5 out of 5 stars
We've only been using the refrigerator for one month, but so-far-so-good.
ChimHood · Aug 22, 2025
Awesome Fridge
AJ Madison · 5 out of 5 stars
Very quiet. Keeps everything cool and frozen. Plenty of space and adequate storage. Easy to adjust shelves.
Deamstr · Aug 20, 2025
Great buy! Great features!
AJ Madison · 5 out of 5 stars
This fridge has been a great buy. Looks great. The counter depth dimensions and capacity are fabulous!
GVKmedia · Aug 11, 2025
Well designed space a
AJ Madison · 5 out of 5 stars
Love love the size of the door shelves. They allow me to keep all my jars/containers organized thus allowing me to use the interior shelves for other things. So even though a counter depth frig has less cubic feet. It is well designed for maximum space. Also, I love having an ice maker in the freezer with lots of ice. Who wants an ice maker in the outside door taking up room inside the frig? Not me!!!
JuleAnn · Jul 28, 2025
Great features and ease of use.
AJ Madison · 5 out of 5 stars
We are very satisfied with our refrigerator it is user friendly. We love the ice maker and ample storage.
Mikey Butch · Jul 15, 2025
Best Counter Depth Model
AJ Madison · 5 out of 5 stars
We needed a counter depth model and this GE was the best. The shelving is adjustable so it allows you to store taller bottles and drink pitchers. We like the deli/cheese drawer as well. The freezer has enough space to store many items and the some shelf on the door is nice when you have small items so they will not get lost in the bottom of the freezer.
BsFan · Jul 15, 2025
Great features
AJ Madison · 5 out of 5 stars
Love the internal space features. Have lots of room for different items and different cold setting for various products. This presents less freezing for delicate veggies like lettuce!
Sgt Bob 89 · Jul 15, 2025
GE Fridge
AJ Madison · 5 out of 5 stars
It's a great refrigerator. I had a GE profile from 2003, and the dimensions for this one are much larger than those of the previous refrigerator. It fits nicely into my kitchen.
18W041 · Jun 17, 2025
Modern looking with great features!
AJ Madison · 5 out of 5 stars
Installation was super easy. The fridge space is more then enough plus it looks super modern and sleek!
Javi29 · Jun 15, 2025
Great features
AJ Madison · 4 out of 5 stars
I love the refrigerator and appreciate the inside design and space as well as the fingerprint free surface. The only issue I have is that the pink plastic wrap that covered the whole appliance is still in all the nooks and crannies even after a valiant attempt by the delivery and installation folks who tried their best to remove it. I would like to take a sharp object and try to remove it myself but I do not want to scratch or damage this beautiful fridge!
La703 · May 31, 2025
Nice features
AJ Madison · 5 out of 5 stars
It has a lot of shelving space. Especially on the doors.
Ollies mom · May 21, 2025
Features I love
AJ Madison · 5 out of 5 stars
After 3 weeks, I love this frig. It’s roomy ( without the ice and water dispenser on the door), has fantastic lighting. Freezer is smaller because of ice maker but adequate for my needs. Drawers are shallower, but door shelves make up for it and are spacious. Shel es are easily adjusted. I am very happy with my new frig!
Sus frig · May 3, 2025
Great Features!
AJ Madison · 5 out of 5 stars
Love my new refrigerator! Lots of storage space and love that the water tap is located inside the refrigerator. Lots of bottom freezer storage and like that the ice maker is in the freezer drawer!
Wife73 · Apr 19, 2025
Perfect size with great features
AJ Madison · 5 out of 5 stars
We've only had this refrigerator about a month now. It's the perfect size for 2. A large family would probably need the larger size, but counter depth is perfect for our needs. The ability to easily adjust the shelves is very convenient. The door and drawer space is great and the interior water dispenser is great. The cooling is great and easy to adjust the temperature if needed. Energy efficiency remains to be seen....time will tell. Overall, a great machine.
Webster 44 · Apr 17, 2025
Great Fridge
AJ Madison · 5 out of 5 stars
This GE Profile fridge is my favorite ever. It holds so much, is easy to clean, and doesn't show fingerprints. The many shelves allow for customization of varied size products. Love it!
Sue2565 · Apr 9, 2025
Great Features:
AJ Madison · 5 out of 5 stars
This refrigerator/freezer appliance is top of the line. The water dispenser is inside the fridge which keeps my front door spotless of water stains.
CJO1 · Apr 6, 2025
Overall nice fridge
AJ Madison · 4 out of 5 stars
Overall a very nice fridge, very flexible and streamlined. Seems to be built well. Streamlined looks and nice to have true independent controls for fridge and freezer. Unlike other fridges, does not stink of plastic which is great. Design issue: the water connection is in a strange place and at an angle where it is a poor design requiring either additional fittings (90) or bending the baffle as I had to (and delivery company also said they have to with the GE). Not a good design for installation and making sure cross thread does not occur. Other than that - seems like a good unit.
Af2000 · Mar 28, 2025
Love the features of this model.
AJ Madison · 5 out of 5 stars
We love the design and capacity of our new GE refrigerator/freezer. It's the second time we've purchased one in our last two moves.
Bill5353 · Mar 24, 2025
So far, great
AJ Madison · 5 out of 5 stars
We've had the fridge about a month now, and we're quite happy with it. Although we replaced a refrigerator of the same size, this one feels much bigger. At first I was wary of the huge door bins, which make the shelves rather shallow. But the tons of condiments that we use only occasionally (and forget about) all fit in the door. My husband did cut some nonslip mat for those bins so that things wouldn't shift easily. The shelves are left for cans of seltzer, leftovers, eggs, and a few other things that we can see pretty well. It also seems to be working well, keeping temperatures steady. I'm glad we chose this mode.
Desert slug · Mar 6, 2025
Roomy and Sleek
AJ Madison · 5 out of 5 stars
I have been so happy with this refrigerator. My previous one was larger so I was concerned about losing space. I have repeatedly told my husband how surprised I am at how roomy it really is. I don’t feel like I’ve sacrificed any space and still have some room to spare. It is easy to see things and the door pockets are roomy. I also like the drop down a lot below the butter box.
Dramamum · Mar 4, 2025
New Refrigerator
AJ Madison · 5 out of 5 stars
So far it’s a great product. Exactly what we hoped for.
Ruck It · Feb 10, 2025
Great features
AJ Madison · 5 out of 5 stars
Seems well made and very quiet. Like having the ice maker in the lower freezer.
Janet from another planet · Feb 1, 2025
In certain ways being "Profiled" is a good thing
AJ Madison · 5 out of 5 stars
I have had quite a few GE appliances over the years and have been continually as we have moved around. The Profile series have been exceptional.
Steve in GA · Jan 14, 2025
Nice design
AJ Madison · 4 out of 5 stars
Love the look of our counter depth refrigerator. Has all the basic features we need.
MnrOH · Jan 8, 2025
Nice looking
AJ Madison · 4 out of 5 stars
Don't like you are not able to tell what temperature the fridge and freezer are.
ShellyBK · Jan 7, 2025
Great so far
AJ Madison · 5 out of 5 stars
Nice fridge, we have only had it for a week. It runs quiet and has nice space, and layout for items. Good lighting also.
Phil8956 · Dec 14, 2024
Perfect size
AJ Madison · 5 out of 5 stars
Very nice and spacious. Lighting is perfect inside
Age3 · Dec 11, 2024
Works great; plenty of room.
AJ Madison · 4 out of 5 stars
This refrigerator was installed about a month ago. It is reasonably quiet and has nice features in both the refrigerator and freezer sections. It is a little deeper than our previous counter-depth refrigerator. Hence it protrudes a little more beyond the counter and is a little taller - not a problem for us. The only thing we did not like is the pale blue plastic protective wrap that covers the stainless steel. It is almost impossible to remove it all from where it is attached under the door gaskets and the owners' manual did not address removal. Small bits of this plastic show. Hence, I removed one star.
Washintonian · Dec 11, 2024
Cools well
AJ Madison · 5 out of 5 stars
We just installed it. It is cooling fast and appears to work well
Keith Sim · Dec 9, 2024
Getting use to it.
AJ Madison · 5 out of 5 stars
I'm getting use to the refrigerator/freezer layout as this is the first French door/ bottom freezer I've owned. I appreciate the water dispenser inside the refrigerator. I do like it overall.
smw1074 · Dec 4, 2024
Great interior lighting in food section and freeze
AJ Madison · 5 out of 5 stars
Great interior lighting in food section and freezer. Holds temperature as expected.
FLTDenver · Dec 1, 2024
Still learning!!!!
AJ Madison · 4 out of 5 stars
Still too early to rate and review this product. Still learning all the features. So far, so good.
elnell · Nov 19, 2024
Love the deep door shelves
AJ Madison · 5 out of 5 stars
There are so many features I like. I got the icemaker in the freezer and its nice to always have loads of ice cubes. The door shelves are deep and can hold half gallon or gallon milk cartons. It saves from having to dig around in the back of the refrigerator looking for things. I also like the warning on the door if doors are left ajar. Lots of room and well-thought out interior making for a very convenient refrigerator.
Bonnie1204 · Nov 15, 2024
Great fridge!
AJ Madison · 5 out of 5 stars
Love the features, bright lighting and food storage options.
2925L · Nov 14, 2024
Great quality!
AJ Madison · 5 out of 5 stars
GE Profile makes an excellent refrigerator. Very clean stainless doors with no fingerprints! Very pleased with our choice!
nancy3200 · Nov 14, 2024
Cool Frig!
AJ Madison · 5 out of 5 stars
Love the refrigerator-quiet, efficient, nice looking and works in our specific space.
Miceycat · Nov 13, 2024
Love it!
AJ Madison · 4 out of 5 stars
So far, so good. We had a GE Profile previously and liked it. It had two drawers for the freezer portion, so I'm getting used to only having one, but I think the new one holds more. We did not want an outside ice/water dispenser. The ice maker puts out plenty and shuts off when the bin is full. The water dispenser in the side wall is a bit awkward, so we don't use it much. There are other GE designs that has the water in the door, but they didn't fit the space we have. I'd still recommend this unit.
cabinquilt · Nov 13, 2024
Overall great refrigerator.
AJ Madison · 5 out of 5 stars
We used to have GE Profile refrigerator for 17 years and have replace it with a new Profile. We like this refrigerator. More sophisticated than the previous model. Nice design. Bright light inside. Keeping a stable temperature in the main area and the freezer.
Budda123 · Nov 7, 2024
Good Quality
AJ Madison · 5 out of 5 stars
Refrigeration is a quality product, doors shut & seal tight. Very good temperature control.
phpatman · Oct 23, 2024
Bright light is this refrigerator’s primary appeal
AJ Madison · 4 out of 5 stars
Just received this and am amazed at the wonderful lighting inside. Not happy that only the temperature settings are shown and not the real temps! For the money, that is a sore point. Good looking exterior and nice my ice maker is hooked up I will try that out!
CaroleJM · Oct 8, 2024
GE Profile Refrigerator
AJ Madison · 5 out of 5 stars
Love it so far! Lots of room and thoughtful design.
LJFossett · Oct 8, 2024
Incredible fridge!
AJ Madison · 5 out of 5 stars
After my 17 year old GE Profile fridge broke down I decided to buy the latest GE Profile fridge and wow what a difference! I absolutely love this fridge. Not only does it look great but it holds a lot and you no longer take away from the space inside the fridge and freezer by having the water dispenser inside and the ice maker in one of the huge freezer compartments.
Anna Kaye NY · Oct 8, 2024
Great features
AJ Madison · 5 out of 5 stars
Good product! Definitely worth it. Looks perfect in my kitchen.
GEGEP · Oct 1, 2024
Beautiful!
AJ Madison · 5 out of 5 stars
Beautiful refrigerator with plenty of space and thought out storage. Easy installation!
maryo14 · Sep 29, 2024
Brightness & layout. Nice Finish on the stainles
AJ Madison · 4 out of 5 stars
Hello…the Refrigerator is great except I’m going to have to have service come and check a few things. The icemaker seems to be taking forever to Make ice and the water dispenser also is very slow functioning. I’m wondering if the straw like tube that Dispenses the water is too small. Also I I would like service to check the clearance between the top of the fridge to upper cabinet. Can’t open the doors of the cabinet unless we open the fruit refrigerator. I put a call into service and they’ll be out in about two weeks.
Dan 3 · Sep 26, 2024
Fits nicely!
AJ Madison · 5 out of 5 stars
We are very happy with our counter depth GE refrigerator. We are particularly happy to not have water or ice in the door any longer. This model has water inside and the ice drawer pulls out and continuously makes ice. The depth is particularly nice since it doesn't stick very far out from the countertops and provides a built-in look. We also like being able to raise one section of the shelves to store something taller when necessary. Now that it is just us at home, this refrigerator is the perfect size for us.n
Suzy 59 · Sep 24, 2024
Best Replacement AVailable
AJ Madison · 5 out of 5 stars
Replaced prior identical model. Just wanted a new working refrigerator like the one that worked so well for so many years without any issue, then just gave up and stopped cooling. Very glad the identical model was available with several nice improvements.
Brooklyn Bill · Sep 22, 2024
Bigger
AJ Madison · 4 out of 5 stars
A lot bigger than our last refrigerator Wish it would show the refrigerator temperature instead of what it is set at
Jazzy12365 · Sep 9, 2024
Small issues
AJ Madison · 4 out of 5 stars
I gave this four stars because of the water dispenser inside the refrigerator and the icemaker. The water dispenser is very hard to press and we probably won’t even use it because of that. Also, the icemaker gets ice all over the inside of the freezer not just in the container, other than that, I really really like my fridge
Mcxs · Sep 9, 2024
What an Upgrade!
AJ Madison · 5 out of 5 stars
Our last fridge was running OK but getting long in the tooth, so we decided to upgrade it before it failed. We got our desired door layout and the cabinet depth, but we are also so pleased with the interior lighting, the generous deli drawer, and the very adaptable door and interior shelving. We niw have a roomier, more functional appliance in a better footprint. The fit and finish are beautiful and luxurious, as well - LED side lighting, easy door operation, sharp brushed-steel finish, and easy cleaning. So pleased.
EdwardsA1customer · Aug 31, 2024
Great refrigerator
AJ Madison · 5 out of 5 stars
I’m very satisfied with this refrigerator. It has plenty of interior volume and has excellent lighting. The counter depth of the unit makes it fit well with the existing cabinetry and makes for easier access to the cabinet above it. The unit is quiet, too. The deli tray is roomy and offers flexibility for storage. The French doors provide easy access without projecting into the rest of the kitchen.
Krikey · Aug 24, 2024
good all around fridge
AJ Madison · 5 out of 5 stars
have only had this fridge for 4 days but so far love it. a little noisy when the ice maker is busy but quiet otherwise.
bebe222 · Aug 12, 2024
Capacity is great for our needs.
AJ Madison · 5 out of 5 stars
We love the configuration of the refrigerator. It very much meets our needs.
DLH2 · Aug 4, 2024
Great Features
AJ Madison · 5 out of 5 stars
Looks very nice. Wife is happy, so i am happy. Wife being happy was the big test.
JDPIII · Aug 3, 2024
Quiet, smart and beautiful!
AJ Madison · 5 out of 5 stars
Best fridge I’ve had so far. I have a new friend!!!
Mag42 · Jul 30, 2024
Nice Refrigerator!
AJ Madison · 5 out of 5 stars
I've had the product less than 24 hours, but so for the refrigerator looks great and is working well. A small note to new owners. When the refrigerator was turned on, only the frig was cooling. The bottom freezer really didn't start cooling until the top fridge reached its 38 degree temp, which took about 7 hours.
PSCTEC · Jul 30, 2024
Really great refrigerator
AJ Madison · 5 out of 5 stars
The metallic gray color is great. Tired of the stainless steel. The LED lighting inside lights up everything from front to back. Loads of options inside with the adjustable shelves and the compartment in both doors. The deep freezer draw is so much nicer than the skinny side by side freeze that we had before.
RamZ24 · Jul 30, 2024
perfect fridge, easy to use!
AJ Madison · 4 out of 5 stars
awesome fridge with great looks and fits perfect in space. the button for the water dispenser is awkward takes two hands and hard to push.
8r4d · Jul 24, 2024
Very good, but could be better.
AJ Madison · 4 out of 5 stars
The fridge works well and is quiet. LED lighting is fabulous. Drawers are ok, but a little small and clunk. Shelves are good, but not fancy. Biggest complaint is the water dispenser inside the fridge. The button is very hard to press, so it takes two hands (one to hold the glass and one (thumb) to press hard on the button) in order to get water. Badly designed.
Steve and M · Jul 17, 2024
Storage is great, feels like high quality.
AJ Madison · 4 out of 5 stars
Like the layout. Chose the Profile for quality and service reviews, plus the twin cooling system. But after 4 days the loud buzz, presumably of the compressor, is surprising. Hope it reduces soon. Also the fridge doors are heavy with no soft close, so beware if your hands have arthritis. An adjustment that I didn't expect.
HappyNan · Jul 9, 2024
Exceeded expectations!
AJ Madison · 5 out of 5 stars
Looks great, works great and fits perfectly in or kitchen. Love this refrigerator. Had it for several weeks and no problems.
Edude24 · Jun 23, 2024
Counter depth and great features
AJ Madison · 5 out of 5 stars
We love the refrigerator, particularly the counter depth which gives us more open space in the kitchen. We also like the ice maker being in the freezer and the water dispenser being located inside the refrigerator instead of through the door.
Lawdad868 · Jun 21, 2024
Just what we needed!
AJ Madison · 5 out of 5 stars
Just installed today and we think we're really going to like this fridge! Jake and Taylor did a great job on the install. Timely and very quick!
Chris D51 · Jun 20, 2024
Great look and features
AJ Madison · 5 out of 5 stars
We just had our machine installed but so far we are impressed with the look, design, and size. The installation crew from Appliance Place was fantastic
Roderique · Jun 20, 2024
Awesome
AJ Madison · 5 out of 5 stars
Very happy with our purchase! We had to get rid of our other refrigerator due to continuous issues with the icemaker. This looks great and is performing perfectly!
Cjb29 · Jun 11, 2024
Outstanding refrigerator.
AJ Madison · 5 out of 5 stars
Great design and functionality! Love all of its features!
WEBJMB · Jun 7, 2024
So happy with the GE Profile Fridge
AJ Madison · 5 out of 5 stars
The exterior design is to my liking. Simple lines. Water service is inside. The temperature is beautifully consistent. The easy of installation was great for the delivery team.
Che24 · Jun 7, 2024
Looks sharp
AJ Madison · 4 out of 5 stars
Seems great! A little louder than expected. Also water inside the frig, the button is difficult to push.
Murphy pie93 · Jun 5, 2024
Great refrigerator
AJ Madison · 5 out of 5 stars
Have been a customer of GE for many years. Never had a complaint with any of their appliances. I love my new refrigerator. The lighting inside is amazing. Very quiet!! Live in an apartment and cannot even hear the motor going on. First, I was concern with the interior space, but it really works for me.
Happy0220 · Jun 4, 2024
Looks great!
AJ Madison · 4 out of 5 stars
The fridge looks great. The shelf of design is very smart, and the LED lighting is very helpful. The installers from Ferguson were very professional and helpful as well. The only reason this is not a five star review is the difficulty with the internal water dispenser. The button requires a lot of pressure to activate the water, which makes operation awkward and difficult.
OrlandoDad1256 · Jun 3, 2024
Good features
AJ Madison · 5 out of 5 stars
Everything is great plenty of room.Icemaker is good
Pudgymj · May 31, 2024
Great space on the doors for all sorts of things.
AJ Madison · 5 out of 5 stars
We are very pleased with our GE refrigerator. It has more room than what we need. That is a pleasant surprise!!
silver wonder · May 26, 2024
GE Profile French Door Refrigerator
AJ Madison · 5 out of 5 stars
This beautiful counter-depth french door refrigerator has it all. LED lighting, dual evaporators, large crispers and efficient icemaker make this premium product an easy choice. Cosmetic features and trim lines are also very appealing. Fingerprint-resistant stainless steel is a plus.
Francines Range 1 · May 16, 2024
quality, reliability, and great value
AJ Madison · 5 out of 5 stars
great product that fits our needs perfectly-well designed and we have had ge products all our lives,they have always served us well and been really reliable.
andy 71 · May 6, 2024
Great space
AJ Madison · 5 out of 5 stars
Very spacious frig. Counter depth is streamlined.
Skelz · Apr 23, 2024
Great refrigerator
AJ Madison · 5 out of 5 stars
Very happy . Love the extra room because of the water inside and ice cubes in the freezer
Coll65 · Apr 17, 2024
WORK
AJ Madison · 5 out of 5 stars
STILL WORKING AFTER 24 HOURS YYYYYYYYYYYYYYYYYYYY
DUSTY2814 · Apr 14, 2024
Efficient and Spacious
AJ Madison · 5 out of 5 stars
5 star so far! Our LG was nothing but a nightmare. So glad to get this GE Profile! The layout is spacious with very efficient use of the door and internal space. The ice is in the freezer, the water dispenser is inside the fridge. The exterior has a nice clean look with out the water/ice dispenser. You also get more upper space this way! It feels very sturdy. The deli/meat/beverage drawer is on a metal slider, not your typical plastic fare that gets broke within the year.
MommaJoy · Apr 9, 2024
Great features!
AJ Madison · 5 out of 5 stars
I love the amount of room in the refrigerator and the flexibility it offers to configure the shelf to the contents. The freezer is roomy and the ice maker works great.
VicLBK · Mar 28, 2024
Perfect Refrigerator
AJ Madison · 5 out of 5 stars
Love GE Profile products. This new refrigerator is perfect size, more than enough room, quiet and with all the features and options we could ever want. Workmanship and finish perfect
Smicks · Mar 22, 2024
Update GE with GE
AJ Madison · 5 out of 5 stars
The GE Profile refrigerator just has that extra bit of class and durability feel to it. We opted for the in freezer ice maker and it would be nice if the ice was rotated or filled from the back as we take the oldest first and refresh the supply each time we take some out.
Elderchuck · Mar 14, 2024
Great features
AJ Madison · 5 out of 5 stars
Excellent product, good installation Reids is s local company and trustworthy
Tom Mags · Mar 6, 2024
Inside Ice and Water gives a clean Look!
AJ Madison · 5 out of 5 stars
Update to previous review; Everything works great on replacement refrigerator delivered yesterday, in time for a birthday celebration! Works as it should with plenty of ice, even after discarding first batch as directed! Guests raved about the sleek look of the doors. I went online and printed a few pages of the manual that explained different sounds the new appliance would make on startup. All is quiet now. Delivery team was excellent, they even made sure everything was level and doors even.
GEM 77 · Mar 3, 2024
Review
AJ Madison · 5 out of 5 stars
We like the layout of shelves and drawers. Very similar to our previous GE Profile refrigerator, which was very reliable for over 12 years.
My_Review · Feb 28, 2024
Love my refrigerator
AJ Madison · 5 out of 5 stars
Love my refrigerator. Appreciate the wide shelves on the door.
Chopsue · Feb 26, 2024
Great Quality!
AJ Madison · 5 out of 5 stars
If you’re looking for a counter depth that looks good with plenty of room then this is it. Has a lot of good qualities. Runs really quiet, great lighting and plenty of shelving.
MrTwigg · Feb 21, 2024
Great Space
AJ Madison · 5 out of 5 stars
The space in the top refrigeration part is wonderful. This is the first french door refrigerator I have owed and so far am loving it.
hmp123 · Feb 17, 2024
Nice fridge!
AJ Madison · 4 out of 5 stars
Great fit in our kitchen! Ice and water work great
Dan6951 · Feb 17, 2024
Great Refrigerator
AJ Madison · 4 out of 5 stars
This is a really great fridge. It has a lot of space, lots of compartments and shelves and works like a dream. The only downside is that sometimes when you close the bottom freezer, the light shuts off without the freezer apparently being completely closed. Yes there is an alarm that will eventually go off, but if you’ve already left the room, you aren’t going to hear it. I’ve had to throw away food once due to this. Otherwise, works well.
Kml123 · Feb 15, 2024
Nice
AJ Madison · 4 out of 5 stars
So far so good. Few minor issues to be taken care of, such as door(s) alignment. the layout of shelves is very good.
saljoe · Feb 10, 2024
Very nice product
AJ Madison · 5 out of 5 stars
I never had a counter depth fridge before and was skeptical. However, it looks much better and holds plenty of food. I have no problem with having to search for things that have gotten pushed to the back and the door compartments are roomy and deep.
Shell1580 · Feb 3, 2024
Great lighting & space, water dispenser not great
AJ Madison · 4 out of 5 stars
Bought this as a replacement for a much-loved Amana fridge. I love the beautiful look of this French door fridge. I did not want an icemaker in the door because it takes away too much interior refrigerator space, but did want a water dispenser inside the refrigerator just like our previous Amana. This GE refrigerator offered just that - ice maker in the freezer section and an interior water dispenser. While I don't love opening up the refrigerator door every time we want filtered water, I did not want to give up interior refrigerator space to have it on the outside of the door. With that said, I now regret my decision. While this model has the interior water dispenser, it is not nearly as nice as the interior water dispenser in our Amana we were replacing. The water flow is significantly slower and it is not nearly as cold as our old one. It takes significantly more time to fill up a glass now to the point where I don't even use it often due to the reduced flow. I MISS my old dispenser! With that said, I love the lighting in this refrigerator - very bright and I find the interior space to be great, especially for a counter-depth refrigerator. I would give this 5 stars if it wasn't for the interior water dispenser's reduced flow and lack of water coldness (in comparison to our old one).
jalexa22 · Jan 30, 2024
Overall great product
AJ Madison · 5 out of 5 stars
We are remodeling our current kitchen and we purchased this refrigerator and I absolutely love it! I love that there is plenty of space for everything that I need to store and that the space is flexible.
moomom5 · Jan 25, 2024
Lives up to its good reviews!
AJ Madison · 4 out of 5 stars
We swapped out our four-year old model of this fridge for a replacement because of faulty lighting that couldn't be fixed. Otherwise - and we mean this - it's a great appliance; we are especially happy with its large capacity, consistency, and dependability. Two small cautions: Anything that touches the back of the upper/fridge tends to freeze, and the ice in the back of the ice bin tends to stick together in a block if you don't immediately move the new pieces around.
vickster2 · Jan 25, 2024
Counter-sized fridge
AJ Madison · 5 out of 5 stars
The refrigerator is sleek, has good size, and the price was very reasonable. Installation (by representatives) took about 15 minutes, and it’s great.
Counter depth fridgePE · Jan 25, 2024
Great unit—apartment perfect!
AJ Madison · 5 out of 5 stars
I’ve had this unit since 2009! It’s excellent. Extremely reliable. Now needs new gasket on freezer door but working as it is. I’ll replace exactly when it quits!
Dinnie · Jan 11, 2024
great size and features
AJ Madison · 5 out of 5 stars
Very happy with the GE profile refrigerator, nice features and size. Looks great in my kitchen
dlzrmz1012 · Jan 10, 2024
"We Love Our GE Profile"
AJ Madison · 5 out of 5 stars
This is our second GE Profile, and we love as much as our first one. Ours is counter depth model, which allows us to see every item in the refrigerator. When you close any of the doors, you feel the quality and craftsman. LED lighting is fantastic, and with the ice maker in the lower freezer you always have plenty of room in the refrigerator section. GE Engineering has concepted designed refrigerator.
Our GE Profile · Jan 6, 2024
GE PROFILE refrigeratorPWE23KYNHFS
AJ Madison · 4 out of 5 stars
Well appointed drawers,simple but functional design nice exterior well package and visibility of each shelves well appointed.minimalist but functional and well designed.plastic parts could use a little more thickness.had to adjust the freezer drawer due to misalignment.Delivery guys resolved the issue.
ROCky Balboa · Jan 3, 2024
Excellent start!
AJ Madison · 5 out of 5 stars
Eight days in and we are happy! Stove top and both ovens have worked perfectly.
Speedy Gonzalez · Jan 2, 2024
icemaker
AJ Madison · 4 out of 5 stars
I was enjoying my new refrigerator until the icemaker stopped working after only having it less than 2 years.
Mboro · Dec 30, 2023
Good looking
AJ Madison · 5 out of 5 stars
Very attractive. like that it is shallower than my former one. easier to access items.
None at all ever · Dec 26, 2023
So Far So Good
AJ Madison · 5 out of 5 stars
So far so good. I love how the water is on the inside and it has more room I feel like then other counter depth ones. The real test however is after the warranty is up and if the ice and water break. Fingers crossed that it is better than LG.
Shannon Desi · Dec 24, 2023
Fantastic Fridge!
AJ Madison · 5 out of 5 stars
Love this Fridge! It is very spacious, love the lighting and finger print resistant doors! Great addition to our new Kitchen. 5 out of 5 stars!!
Susiem 22 · Dec 24, 2023
Great features
AJ Madison · 5 out of 5 stars
Love our new frig. Roomie, fits all our needs. Water inside is great with automatic ice maker.
Newpad · Dec 21, 2023
Love it
AJ Madison · 5 out of 5 stars
Absolutely love it! Counter depth takes some getting used to.
Cassie999 · Dec 17, 2023
Pretty Good
AJ Madison · 4 out of 5 stars
I like the French doors and inside storage of the upper refrigerator. The lower freezer is more difficult to store things than a traditional upper freezer. It’s more difficult to find things you freeze.
Freeze It Now · Dec 13, 2023
Nice refridgerator
AJ Madison · 5 out of 5 stars
Love the size and the convenience of French doors. Interior lights are very bright. It does hum quite a bit but hoping to have it leveled as it was just installed.
Dixiediva · Nov 26, 2023
Love this refrigerator.
AJ Madison · 5 out of 5 stars
We love this refrigerator. Love the water inside lots of space having all the side shelves. Highly recommend
Kenbone · Nov 17, 2023
First Impressions Are Quite Favorable
AJ Madison · 4 out of 5 stars
We've been enjoying this appliance for the grand total of one day so these are initial impressions only. The installation and set-up was very easy and the look of the exterior is quite nice. The french doors are lined up evenly and the freezer seals closed. The ice maker worked well, dropping out cubes after 5 hours or so. The morning after the installation found a nearly-full tray of ice. Glass shelves in the fridge are nice though the plastic in the doors and freezer section seem like they may require a gentle hand. There were no noticeable noises yet save for the clunk of the ice cubes falling into the bin. If the appliance operates this well for a reasonable number of years we will be extremely happy. I'll update this review in six months or so. Hopefully we will be as positive then as we are now.
RayJay758 · Nov 16, 2023
Beautiful addition
AJ Madison · 4 out of 5 stars
We have only had our beautiful new refrigerator for a few days. We are pleased with the interior design and storage in both the refrigerator and freezer. The only thing we do not care for is how hard we have to push to close the doors and freezer drawer shut.
CFG161 · Nov 6, 2023
Lots of space
AJ Madison · 5 out of 5 stars
Lots of space in a counter depth fridge. Finger print resistant Feature is also a nice feature
Mbjm appliance · Nov 4, 2023
Like the ice inside the freezer! Clean lines!
AJ Madison · 5 out of 5 stars
Love the unit so far! Like the inside the door water and inside the freezer ice!
The ice lady · Oct 25, 2023
Nice but noisy
AJ Madison · 4 out of 5 stars
The refrigerator has been very good thus far. The only real issue we have is the constant noises the unit makes throughout the day and night. No matter how it is leveled up it makes a screeching and loud humming noise.
BlackEarthWI · Oct 23, 2023
Nice size
AJ Madison · 5 out of 5 stars
Nice solid cabinet depth refrigerator. Good size for cabinet depth refrigerator.
Johnjk7078a · Oct 20, 2023
Great features1
AJ Madison · 5 out of 5 stars
Solid product. Lots of space for a counter depth refrigerator.
Aly52 · Oct 19, 2023
Kitchen value just went up 3 grand
AJ Madison · 5 out of 5 stars
It's a beautiful refrigerator. The best we've ever had. Hopefully, it will serve us for the rest of our lives.
tlaneave · Oct 18, 2023
Top Quality
AJ Madison · 5 out of 5 stars
The refrigerator has such great new features. The lighting at every level lets us see everything so clearly. The ability to adjust the shelves with the slider shelf is a big plus. The stainless steel finish is beautiful and matches our other GE appliances perfectly. The french doors shut and latch tightly. No more accidental leaving the doors ajar.
klcee · Oct 13, 2023
Attractive.
AJ Madison · 5 out of 5 stars
Attractive with a good amount of storage space. Special features like deli or meat drawer are very helpful. It meets our needs.
Panda5 · Oct 11, 2023
Great features
AJ Madison · 5 out of 5 stars
Great amount of storage. The doors have perfectly sized compartments for your bottles of ketchup, mayo,etc.
Tommer124 · Oct 3, 2023
Looks great!! Love it
AJ Madison · 5 out of 5 stars
LOVE LOVE LOVE this refrigerator. Replacing a super expensive Samsung that has been nothing but problems. This GE model is sleek, fits perfectly and is great for a smaller family. Large freezer, but as it is counter depth, the space in the refrigerator is a little limited. Very quiet, unlike that Samsung disaster.
madams54 · Sep 30, 2023
AnnieRB
AJ Madison · 5 out of 5 stars
Great product. Does seem to have condensation in the bins. P
AnnieRB · Sep 28, 2023
Does exactly what I need it to do
AJ Madison · 4 out of 5 stars
Overall, I'm happy with my refrigerator. The only reason I didn't give it 5 stars is because some of the shelves and storage features are clunky and need some user testing improvement.
Bmherr · Sep 25, 2023
GE refrigerator review
AJ Madison · 5 out of 5 stars
It’s a great appliance. Very roomy & I love all of the interior lights!
Kokomlh48 · Sep 23, 2023
Good storage on doors.
AJ Madison · 5 out of 5 stars
Good use of space for the counter depth option. The depth of some fridges makes them very small. This has a good size for the depth.
Bobdog06 · Sep 21, 2023
Light, Bright and High Quality
AJ Madison · 5 out of 5 stars
Beautiful and functional inside and out! Led's work great, loads of storage room with all those great door shelves as well as the glass ones. Adequate size freezer and love the water inside. No more ice cubes flying everywhere with my old outside dispenser. Light and bright and high end looking!
JEM518 · Sep 16, 2023
Clean and Streamline
AJ Madison · 5 out of 5 stars
Beautiful refrigerator/freezer, very clean lines. The lighting is amazing, making visibility great. I like the larger storage in the double French doors, and the shelves and drawers are perfect.
LoriB13 · Sep 15, 2023
Love the features and the space!
AJ Madison · 5 out of 5 stars
So far, so good. However, it has only been installed for about a week. It is a "counter depth" appliance and I am loving that since it doesn't stick out as far and in my teeny tiny kitchen, that is a plus. There is a LOT of space for condiments in the door shelves making them easy to see. It feels like other items on the interior shelves will also not "get lost". When I unloaded the old fridge, I had two large open jars of olives and the same of sliced dill pickles. Who knew - I couldn't see them. So while the shelves are not as deep as the old fridge, there is also more cubic feet available in both the freezer area and the fridge. I also like that a gallon of milk fits in the door shelves. Time will tell if my love affair continues with this appliance.
JAK92 · Sep 15, 2023
Rocky Start, Good Finish
AJ Madison · 4 out of 5 stars
This is a nice fridge. Much improvement over our previous workhorse. Having the fridge section above and the freezer below helps my wife's back, and we can easily see everything. It has kept the right temperature since day one. The water dispenser and ice maker both work well. Note that the ice maker makes some interesting sounds when you might not expect it. The interior water dispenser frees up a ton of space in the door. However, I have to take points away for GE quality control. Our fridge arrived with minor cosmetic flaws on the right hand door. The store we bought it from was good about getting another from GE. It showed up with two dings, so back it went. The second replacement was fine. And the freezer compartment did not close properly until I played with the support bolts. Since then, it's all been good.
BreezerBoy · Sep 9, 2023
Great features!
AJ Madison · 5 out of 5 stars
The new GE profile French door refrigerator/freezer is a spacious and efficient upgrade over the 2012 model we had previously. The chilling system works nicely - no more freezing issues in the fridge section and it feels considerably roomier than the old model. Love it!
Fcggal · Sep 9, 2023
All around a great refrigerator.
AJ Madison · 5 out of 5 stars
Love the lights inside. Love the temp adjustment on the door with the alarm if the door is held open too long. I love the internal ice maker and the little shelf for herbs, etc. I love that the outside is magnetic and very easy to keep clean. I have counter depth. I can’t lose stuff inside the back! Only thing I would change is the button to dispense water inside is a little difficult to push. I like that the water filter is on the side and not on the top inside.
Suzegal · Sep 7, 2023
Very happy
AJ Madison · 5 out of 5 stars
Dry happy with overall performance of the refrigerator. Ice maker works excellent also.
Ice lover Paula · Aug 26, 2023
Great features
AJ Madison · 5 out of 5 stars
The overall inside space is bigger than I expected.
jv1fridge · Aug 23, 2023
Good features
AJ Madison · 4 out of 5 stars
Nice frig. Hope it lasts a long time. This survey is not very friendly. Try again
Jim Orr · Aug 23, 2023
Ice maker disappoints
AJ Madison · 4 out of 5 stars
Overall it’s a nice refrigerator. However, the ice cubes come out of the ice maker attached to each other, two or three at a time stuck together. Is there an adjustment that can correct this?
JimP23 · Aug 16, 2023
nice look, but fingerprints are apparent
AJ Madison · 4 out of 5 stars
1. This frig is supposed to be fingerprint resistent, but fingerprints are apparent and need to be wiped off, which is very disappointing. 2. I wish the frig doors would be heavy enough to close automatically without having to be shut. Even with product on the door shelves, the doors need to be physically shut completely and do not close otherwise. Plus the left door has to be pushed harder because of the design. 3. I wish there was a place for individual eggs.
crazy requirement · Aug 9, 2023
Like it!
AJ Madison · 4 out of 5 stars
Overall I really like the refrigerator. My husband thinks the fruit gets too humid though in the drawer.
Lorine · Aug 7, 2023
Great features.
AJ Madison · 4 out of 5 stars
Refrigerator is designed well with adequate space.
bill55068 · Aug 4, 2023
Overall very happy
AJ Madison · 4 out of 5 stars
Overall very happy with it. Gave it a four because the compressor is a louder than I expected. Also my old GE was definitely better built with fewer plastic parts.
Mamark · Jul 27, 2023
Just chillin
AJ Madison · 4 out of 5 stars
Love the refrigerator. Not a fan of the water dispenser since it takes two hands to fill bottle. Makes ice really quickly.
NEB 1018 · Jul 24, 2023
New Refrig
AJ Madison · 5 out of 5 stars
Love the new counter depth refrigerator. Fits perfectly in the spot.
Barb365 · Jul 24, 2023
Noisy
AJ Madison · 4 out of 5 stars
We like it and it is roomy for the size, but it makes a vibration noise while it runs. With an open layout home it can get really annoying. it goes away when I push on the door, which makes no sense at all. Also, why they did not place the button for the water spout so you could push it with the glass to fill it, also makes no sense. You have to use two hands to fill your glass.
JLFP · Jul 24, 2023
Features are ok.
AJ Madison · 4 out of 5 stars
Recently replaced our 15 year old GE profile with a newer model profile. New one is ok but built flimsier than the old profile. Freezer door and trays squeak loudly when opened. Very annoying. When shopping for this one, every appliance store visited we were told we would not get 15 years out of the new one, maybe 10 years. We are not crazy about the interior layout and flimsy shelving but it's the only model that fit into the counter depth spot the old one occupied.
TM9075 · Jul 20, 2023
Perfect size
AJ Madison · 5 out of 5 stars
Perfect size for our family, nice looking appliance
ClaudiaR · Jul 16, 2023
Great Features!
AJ Madison · 5 out of 5 stars
Love the counter depth model and French Door option.
Jesse1017 · Jul 16, 2023
Great features
AJ Madison · 5 out of 5 stars
Large capacity and it's nice to have separate refrigerator and freezer drawer.
Steveh1960 · Jul 9, 2023
I like that it is a GE
AJ Madison · 4 out of 5 stars
I like that the refrigerator is not too deep. I also like the compartmenting in the freeze. It has enough compartmentalization I can keep things organized.
torba99 · Jul 6, 2023
So far so good
AJ Madison · 5 out of 5 stars
We have read lots of reviews from different brand names and watched many youtube video before making the decision. We are happy with the product so far. Hope it will last for a long time without any issues.
JulieT1960 · Jul 5, 2023
Hope for the future
AJ Madison · 4 out of 5 stars
Hope this will live up to its reviews. Hope it will keep up with my ice needs
quilthorse · Jun 28, 2023
Matte black looks great
AJ Madison · 5 out of 5 stars
Good looking fridge with excellent cooling/freezing. Got the matte black which looks super. Great ice maker. Took a little while to get used to the water inside but the clean look outside is worth it
phil814 · Jun 27, 2023
Nice fridge
AJ Madison · 5 out of 5 stars
Very nice refrigerator! Water could use a trigger under the spout so you don’t have to use 2 hands to get water!
Tarheelinmi · Jun 23, 2023
GE Makes it Right
AJ Madison · 4 out of 5 stars
GE continues to do what is required to make the issues with my new refrigerator right. Extended warranty, cash compensation and excellent service has all turned this into a much better situation then when it began. While I still don't understand how these issues occurred on basic and core components, impressed with the level of response and resolution from GE.
StevieWonderNC · Jun 20, 2023
It works
AJ Madison · 5 out of 5 stars
Clean look , bright inside , simple and it works , exactly what I was looking for.
My ge fridge3 · Jun 18, 2023
Size and interior perfect for us
AJ Madison · 5 out of 5 stars
Previous home had GE Profile appliances that I liked
Jenn291 · Jun 17, 2023
Tons of space.
AJ Madison · 5 out of 5 stars
Much more room than our previous GE model. Well designed.
Bullet Barrett · Jun 16, 2023
Love my frig!
AJ Madison · 5 out of 5 stars
Spacious, bright and no fingerprints! Very roomy inside. More space than old frig.
nannygranky · Jun 13, 2023
Perfect
AJ Madison · 5 out of 5 stars
Great fridge quality and appearance does not feel cheap
Rmendoza · Jun 11, 2023
Maximize your space
AJ Madison · 5 out of 5 stars
Great appliance that can keep everything organized. Absolutely love it!! So much space.
KitCat1983 · Jun 9, 2023
Roomy interior. Easier to clean outside.
AJ Madison · 5 out of 5 stars
Roomier than older model. Easy to clean. Like the location of water.
01581 · Jun 6, 2023
Beautiful and Roomy!
AJ Madison · 4 out of 5 stars
This looks great in our new kitchen and I love the french doors. It takes a little getting used to placing your items for maximum efficiency in both the refrigerator and the freezer. The warm gray finish is stunning in my "warm white" kitchen and the no-fingerprint finish is easy to keep looking good. I rated 4 stars only because using the water dispenser inside the fridge is a little difficult. You've really got to lean in to press and hold the small button while filling your glass or water bottle. Otherwise, we love it!
tv21 · Jun 6, 2023
Great features
AJ Madison · 5 out of 5 stars
Love the no fingerprints. Also like the ice in the bottom
Nan37 · Jun 4, 2023
Very nice
AJ Madison · 4 out of 5 stars
Love the look. Getting used to the actual feel of some of the physical properties - seal of doors very strong (good), bins not as sturdy feeling as some brands, nice that it doesn’t stick out much further than my counter but feel the sacrifice inside with more shallow shelves (less depth, less space). Nice temperature chime instead of annoying alarm. One shelf adjusts to 1/2 the width if need to use the space for tall items on shelf below. Deep door shelves nice. Didn’t think I’d like the lighting but now I’m used to it and find it nice that it’s upfront instead of in back up high. Even more interesting, light in freezer dims if open refrigerator at same time. Overall very nice. Keeps things cold & frozen as expected. Quiet.
ORldy · May 31, 2023
Perfect size
AJ Madison · 5 out of 5 stars
This is a perfect refrigerator for my kitchen. It fit the existing space and looks great.
Lb1122 · May 27, 2023
Great Features! Sleek Design!
AJ Madison · 5 out of 5 stars
I bought the GEprofile 23.1 cu. Ft. French Door stainless counter depth.
Joni37 · May 24, 2023
Sleek and Roomy!
AJ Madison · 4 out of 5 stars
I love this refrigerator. It’s so roomy inside. We realized the in-door ice and water maker were not something we needed. And removing that feature made the inside so much bigger and brighter. The ice in the bottom freezer is much better for us; a bit old school perhaps but actually quicker to get ice. I like the beverage drawer with its own temperature setting for beer, wine etc. The lighting inside is illuminating, but not overly bright. Was surprised at how that makes it easier to find things. The Controls are located in a smart place, accessible but also out of the way as you use the refrigerator. I wish it was less pricey, but we paid up hoping the quality of GE will allow this to be a 10 year frig for us. Obviously, I’m confident it will be that.
DMeg · May 22, 2023
Great Features and Stylish
AJ Madison · 4 out of 5 stars
Very roomy and fits enough food for large family! Love that door boxes can be moved around depending on what works best for your needs. Would’ve given 5 starts but the top drawer in freezer keeps getting stuck making it awkward to put larger items in.
Meri23 · May 19, 2023
Best fridge ever
AJ Madison · 5 out of 5 stars
I like everything about this refrigerator. In fact, I like it better than any I’ve ever had. It is well lit, and incredibly well organized when it comes to the space and compartments. Look no further!
C Vik · May 18, 2023
Looks nice, bad ice maker
AJ Madison · 3 out of 5 stars
It's a nice looking fridge, love that the water dispenser is inside. The ice maker in the freezer offers more space in the fridge section. However, with it being only 3 months old, we are having issues with the ice maker. There is one section of the ice maker that continues to get jammed, creating loud noises/humming coming from freezer. This happens at least once a day.
apv17 · Oct 8, 2025
Customer photo 1It's ok
AJ Madison · 3 out of 5 stars
This is the second time I've owned this model. In between, I had an LG that I liked a lot better for a few reasons. I had this model GE in my home that I sold 2 years ago. I'd had it only a short time before selling, and had replaced a 15 year old fridge so this GE seemed like a good upgrade. But, in my home just prior to my newest home, I had an LG and can now compare features. This GE doesn't measure up to the LG. This GE has less room than the comparably sized counter depth LG. The shelves on the GE are quite shallow and you can't really fit much, especially if you slide the one shelf in to allow for tall container etc. There are a lot of "baskets" on the doors, but those aren't useful for packages; more for bottles and such. The water dispenser on this GE is a pain, both the location and the functionality. Unless you have large hands and can hold the cup and push the button to dispense the water, you need two hands which is very awkward in the small space. The LG has a button you push with your cup to dispense the water so only one hand is needed. Also, the water spout on this GE points nearly straight down, so good luck trying to fill anything other than a regular sized cup. You have to hug the container so close to the inside wall of the fridge and hope for the best. The LG spout was tilted out more to ensure the water got into your container, not all over the inside of your fridge. The freezer sliding basket is not deep enough to put in much of anything, and doesn't slide out completely when opening the freezer door. I get ice often so I always have to reach to pull out the sliding basket. The LG had double freezer drawers, so you could put things in the top drawer that you get often (ice, for me), leaving the other items in the bottom freezer drawer undisturbed. I do like the sliding shelf on the GE, allowing for storage of large/tall bottles or pitchers, etc. The LG didn't have that. The water filling the ice tray is pretty noisy on this GE, but not really bothersome for me since it doesn't run that often. It makes ice fast enough for me but I live alone. If you have a family and use ice often, it may not be enough for you. And the water filling noise might bug you. So far (less than 2 months of use), it seems to keep the temp fine and is relatively quiet. I have an open concept home with very tall ceilings and hard surface floors, so noises echo a bit but I don't notice the fridge running. I would have taken my LG with me when I sold my last home but my buyer wanted it. I thought I'd go back to the GE in this new home, but I'm sorry I did. It just doesn't measure up to the space and functionality of the LG.
GE User3 · Apr 22, 2025
Customer photo 1Customer photo 2Customer photo 3Doesn’t make ice
AJ Madison · 3 out of 5 stars
First the good-It’s a good looking unit with great door storage and lighting. The bad- The inside water dispenser is not user friendly and not worth the trouble. Also my ice maker has never worked from day one. When you power up the fridge it makes one tray of ice. That’s it. If you unplug it and then power it up again, you can get another tray of ice. Just one. That’s it. Tech installed a new ice maker unit. It didn’t help. Still only makes one tray of ice.
Schmahl5 · Jan 3, 2024
Customer photo 1Nice refrigerator
AJ Madison · 3 out of 5 stars
Refrigerator is very sleek and attractive however the freezer drawer is difficult to close securely (it tends to bounce back open (ajar) if you’re not careful.
Dan 1601 · Jul 26, 2023
Customer photo 1Well illuminated and spacious
AJ Madison · 3 out of 5 stars
We have had our refrigerator for about three weeks and it has performed nicely. During that time I can make two observations: number one this GE makes and excessive amount of noise. It can be heard in an adjacent living room. Number two, the water spout is, difficult to reach and activate unless using your right hand.
Jim5555 · Jul 23, 2023
Customer photo 1Customer photo 2Customer photo 3Customer photo 4HUMMING NOISE
AJ Madison · 3 out of 5 stars
I have had this refrigerator since March 6th and the repairman has been here three times. There is a hum every so often and they cannot seem to figure out what it is. Last time he was here he put in a new fan, but that did not resolve the problem. I hope it is not something that will go wrong after the end the warranty period. This the reason I gave the rating three stars and for the following issue. I like the design of the refrigerator except for one feature. The water feature is inside our refrigerator, our last refrigerator (not a GE) had a pad the cup/glass push into. The button on this model is awkward when trying to fill a cup or glass. It is also high up on the side of the refrigerator making it hard to see if a cup/water bottle is full. This refrigator has tons of space and deep shelving on the doors.
Giraffe72 · May 2, 2026
Poor construction
AJ Madison · 3 out of 5 stars
Brand new and the door gasket is falling off every time you open the doors.
Unhappy with all GE · Mar 26, 2026
Fridge
AJ Madison · 3 out of 5 stars
It’s not deep enough, makes more noise than expected and the water is a little awkward to get.
GE proff · Nov 11, 2025
Too early for a solid review
AJ Madison · 3 out of 5 stars
Only had it for a few months so I can't really rate it. I wish it was a cubic foot larger but next size up was too big for area.
JulieOhio2025 · Oct 20, 2025
Love my new GE refrigerator!
AJ Madison · 3 out of 5 stars
We try to stay with GE products and chose this model for it's design and that it was Made in the USA. It has a bright interior and we like the new door alarm, since unlike our past GE model, the doors do not close without some effort.
ZJoker · Mar 2, 2025
Disappointed!
AJ Madison · 3 out of 5 stars
Disappointed! I got rid of a problem Samsung to buy this fridge. I Love the design, but the water dispenser is so hard to press that it literally Is painful. It takes two hands to fill the water. The ice production is so slow That it takes three days to fill the bin. If you have a party, the ice will be gone in no time and will take days to refill.
Laurie02 · Aug 2, 2024
Nice Looking Refrigerator
AJ Madison · 3 out of 5 stars
Replaced my 7 year old GE refrigerator with this. Interior is small.
Scott1962 · Jul 12, 2024
Not sure I mad the right decision.
AJ Madison · 3 out of 5 stars
Nosier operation then our previous refrigerator, KitchenAid. Sounds like a muted truck safety backup beeper.
Crawick · May 26, 2024
Looks great, will it work?
AJ Madison · 3 out of 5 stars
My Stainless Steel bottom freezer French door fridge was installed yesterday and it looks fabulous. No dings, no marks. Cools well (it’s only been 12 hours). But I have yet to get water to dispense or ice made. Until that happens without a service call, I am not completely satisfied.
MemZToo · May 16, 2024
Nothing specialaul
AJ Madison · 3 out of 5 stars
I like a side by side better. Seller had none in stock.
Paul lllwwe · May 1, 2024
Please redesign FREEZER DRAWER!!
AJ Madison · 3 out of 5 stars
After waiting two months for this beautiful refrigerator, We ended up refusing delivery after seeing the freezer drawer would not close. Operation of the drawer was wobbly as plastic teeth in cog wheels did not align properly. Went to a big box store to compare other manufacturers refrigerators.they are made much sturdier with metal rails. Will probably stick with GE Profile as I like the interior layout of refrigerator section with better customization of layout. Please have engineers redesign this, as I am not sure as the replacement (which is now back ordered) will be any better! Also, other companies make water dispenser that is more user friendly. Design team please make note of these suggestions. Thank you.
Gem77 · Feb 9, 2024
Lots of compartments on the door.
AJ Madison · 3 out of 5 stars
I don’t like the outlet for the water that I have to use both hands just to fill a glass of water. Freezer too small for me.
Dolly 38 · Feb 8, 2024
Don’t like the water dispenser. Not convenient 🍍
AJ Madison · 3 out of 5 stars
I hate that I have to hold and press the water dispenser.
Dole · Feb 1, 2024
Defroster clogs up all the time :-(
AJ Madison · 3 out of 5 stars
EXCEPT for the design of the defroster drainage system, it works fine. However, every few weeks it is necessary to remove the ice buildup underneath the freezer drawer. It is a slab of perhaps ½" thick by 12" by 24". The defrost drain tube clogs up and does not send water to an evaporation pan. Instead it runs down the inside of the freezer area and builds up, until it runs out the front of the fridge onto the floor
charles18 · Dec 20, 2023
On a wait and see mode right now
AJ Madison · 3 out of 5 stars
Had the unit for 3 days now....Love the look.....but having some questions about function issues like seeing the actual temperature display (user manual says you can..but i cant seem to get it to show me)...there is constant condenstation/ice build in the top part of the freezer door as though there maybe some air gettting in.....not sure if the fresh food area is cooling properly ( placed a tempurature guage in the fridge and it never gets to the temputature on the digial dispay in the door).....so on a wait and see mode right now...
JJDinMD · Oct 12, 2023
Meh
AJ Madison · 3 out of 5 stars
Nice refrigerator but at two years old the freezer completely died and the fridge gradually got worse over a couple weeks.
AStarck · Sep 25, 2023
Strange Door
AJ Madison · 3 out of 5 stars
The doors dont close easily. Dont quite understand the point of that Otherwise it keeps things cold
SaintAndrews · Sep 7, 2023
Shallow depth fridge
AJ Madison · 3 out of 5 stars
this fridge is very shallow, but has great door space. ice maker is great.
KaAlLe · Sep 6, 2023
Freezer
AJ Madison · 3 out of 5 stars
I think once Dreezer is fixed I would give it a 5 star.
VIA DEL CABALLO · Sep 5, 2023
Need to tweak this model more!
AJ Madison · 3 out of 5 stars
The refrigerator isn't what I expected it to be. The inside filtered water is often room temp instead of cold. I guess the refrigerator only stores a small amount of water to release as filtered. Not a good design. The way the French door close is not what I expected. To always remember to close the left side first is ridiculous. And lastly, the freezer door is finicky. We haven't had this refrigerator that long and I bet the freezer door has been ajar at least 4 times.
pumpkinrose · Aug 31, 2023
See above
AJ Madison · 3 out of 5 stars
1. Interior space very good. Installation went well. 2. Required a service call quite early. Freezer keeps over icing up. Had service call. Yes, I have shut off the ice maker to control the icing issue. 3. Doors squeak when opening and closing. Has lessen recently. 4. Was making a noise when walking within two feet of the unit, would stop when I would step back. Recently stopped. 5. Alarm feature is helpful. A bit disappointed with these initial unit. Had a Amanda and never had a service call in 21 years.
camyrn · Aug 8, 2023
Nice looking
AJ Madison · 3 out of 5 stars
The refrigerator is nice the water filter is on the top for easy access the ice maker makes a lot of ice and the water spout is inside which takes a little getting used to but it makes sense
Chefziggy1973 · Aug 1, 2023
Great features.
AJ Madison · 3 out of 5 stars
It's what we were looking for but it has a hum when running and the seal around the freezer door does not seal properly creating some moisture then ice forms. This occurs on one side of the freezer door. Need to wipe up the moisture continuously. Love the slate color. Otherwise, the GE Profile is a great product. I wish it was perfect.
Willrock · Jul 27, 2023
Looks sharp
AJ Madison · 3 out of 5 stars
Generally like the refrigerator. Lots of useful spaces for eye level storage, but you must open both doors to access the full width drawer. Had a mysterious freezer shut down/failure at 3 wks old & had to scramble to save foods. Miraculous return of function by the next am. Codes didn't identify the reason.
HollyAnne · Jul 6, 2023
May require service
AJ Madison · 3 out of 5 stars
This is the 2nd time we've purchased this model. First one is in our primary home. This one is louder than our other one when in normal operation. Also the ice maker fill valve clatters when filling the ice tray. We are waiting to see if it continues before putting in for warranty service. Other functions seem to operate normally.
Captain Pete M · Jun 23, 2023
AJ Madison · 3 out of 5 stars
Not happy with the bottom freezer. The top drawer does not stay back & food is not completely frozen
Ckkk123 · Jun 19, 2023
First one was good, this one not sure
AJ Madison · 3 out of 5 stars
We bought one of these two years ago and loved it. We just moved and needed to replace what what was there, so we got the same model. This one: 1) freezer drawer doesn't always close completely, leaving a 1/4"opening; 2) freezer drawer sounds and feels like something is going to pop occasionally when opening; 3) I think it's the ice maker that has a very loud water valve. A GE tech came and found nothing. We shall see, but so far not impressed.
GEdoesnotcareaboutyou · Jun 2, 2023
Looks nice
AJ Madison · 3 out of 5 stars
This fridge has enough room to hold food enough for our small family of 3. Is very quiet. The water is not cold coming out. Overall, I am still getting used to it after only a week.
kY80005 · May 30, 2023
Horrible Refrigerator
AJ Madison · 1 out of 5 stars
This refrigerator does not work as documented or as sold. The refrigerators internal temperature display does not work and it struggles to get to GE's recommended temperature setting in the refrigerator department. After being closed all night long and set at 34, it's luck to get to about 40 degrees - verified by a digital and an analog thermometer.
Bear1976 · Nov 4, 2025
Customer photo 1Customer photo 2FREEZES EVERYTHING
AJ Madison · 2 out of 5 stars
Have had the fridge for about a year and a half. IT FREEZES EVERYTHING!!! It just randomly decides to cool down and freezes everything in the whole fridge. I have had to throw out so much food because of it. I like the water and ice dispensers though.
Stepjd · Aug 11, 2025
Customer photo 1Awful product.
AJ Madison · 1 out of 5 stars
Does not freeze anymore. This is the second one in a little over five years to quit.
LoriRey · Mar 29, 2025
Customer photo 1Initial Presentation Not Ideal
AJ Madison · 1 out of 5 stars
Upon delivery I was very disappointed that after paying as much as we did for the refrigerator that my wife and I have spent at least four hours cleaning the manufacturing grime, grease and adhesives from the unit. The biggest two complaints are that the protective film on the stainless steel is embedded under the molding and is not cerated to rip off cleanly. Instead there are remnants of plastic film that are too small to pull on and use of a knife or tool could damage the stainless surface. The second complaint is that the unit did not come with an owners manual. I would really appreciate if GE would address these issues before I can write a more positive review.
Tom9411 · Aug 13, 2024
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Customer photo 5Customer photo 6DO NOT PURCHASE
AJ Madison · 1 out of 5 stars
If I could give this zero stars, I would. The freezer does not keep things frozen. The ice maker hardly makes ice,
Suzyjustice · Jun 19, 2024
Customer photo 1Customer photo 2Customer photo 3Clogged drain line overflows and leaks on floor
AJ Madison · 1 out of 5 stars
Poor quality and unrepairable drain line which is clogged and leaks all over floor. Requires weekly defrost of bottom pan to prevent damage to floor.
clogged drain line · May 6, 2024
Customer photo 1Handles are made of cheap platic and break
AJ Madison · 1 out of 5 stars
Do NOT BUY! Handles are made or cheap plastic. They break after 3 years. Freezer handle broke first, then few month later right door handle broke. See pictures. These appliances are too expensive for this type of quality issues. This is the exterior, makes me wonder how is the inside critical components made?
McRod · Feb 29, 2024
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Customer photo 5Customer photo 6Refrigerator with partime icemaker
AJ Madison · 1 out of 5 stars
This refrigerators ice maker has gone out 3 times in 3 years. This is absolutely ridiculous.
Cjmyers · Aug 5, 2023
Customer photo 1Serious service issues within 3 years of new
AJ Madison · 1 out of 5 stars
Fridge stopped working within a couple years of new; multiple parts needing to be replaced and when one part is replaced another one “blows” Taking weeks to get it back to working and costing more to fix vs replace. Very disappointed.
BD Harbor Condo · Mar 5, 2026
Ice maker quit working
AJ Madison · 1 out of 5 stars
Icemaker quit working. Part # wr02x13771 fill tube is what I need in order to fix it. Why did GE discontinue this part? This part is unavailable within 5 years of manufacturing and is a common part that fails? Crazy! Now I can’t fix ice maker. So I have to live with no ice or buy a new fridge. Have had problems with all my GE appliances purchased around 5 years ago. Won’t ever buy GE again.
Tommyt93 · Feb 26, 2026
Disappointed
AJ Madison · 2 out of 5 stars
Disappointed in the lost space due to the water dispenser. The vegetable/fruit and deli drawers are very short due to the water lines in the back of fridge. Not very big inside. The freezer is cheaply made
NicknameNope · Feb 16, 2026
Garbage product and zero costumer support
AJ Madison · 1 out of 5 stars
GE IS THE WORST , fridge is less than a year old and broken. They refused to fix or replace AND VOIDED our warranty without notifying us. Do yourself a favor purchase elsewhere. It isn’t worth the headache
Kap08 · Jan 12, 2026
Hunk of Junk
AJ Madison · 1 out of 5 stars
This fridge has been a hunk of junk since we bought it. Thankfully we purchased a warranty. The compressors had to be replaced within a year of purchase. We woke up this morning and the fridge is not cooling. It’s 7 years old. Time for a new fridge and it definitely won’t be a GE.
DandR · Jan 2, 2026
Stay away
AJ Madison · 1 out of 5 stars
Garbage. Freeze stopped working after 10 days, two days later the refrigerator also stopped coolomb
Hate it2025 · Oct 9, 2025
Bad product line
AJ Madison · 2 out of 5 stars
I'm not a fan of this product line. I will be replacing the refrigerator with another brand. The ice maker doesn't freeze ice completely before it dumps. It leaks water from the bottom with the water turned off. The tray doesn't stay on track on the freezer when it opens and closes. I'm now unsatisfied with GE products. I will be replacing the dishwasher with the set for a 3rd time. That's a whole different issue... but it leaks water too.
Ed1995 · Sep 22, 2025
Won’t buy this type again due to capacity.
AJ Madison · 2 out of 5 stars
The Profile GE refrigerator’s capacity isn’t sufficient for me. I have a Frigidaire model that is my backup in the garage and I have more space in that French door model. Also, the GE inside water dispenser is cumbersome to use.
jp26 · Jul 7, 2025
Poor Cooling Performance
AJ Madison · 1 out of 5 stars
Our refrigerator has not properly cooled since day 1. At first, we just thought it didn't feel as cool as it should be, so we slowly moved the setting down over a few weeks until it was eventually at the lowest setting of 34 degrees. Still unhappy with the cooling, we decided to install a bluetooth thermometer. It shows that it runs at an average of 40 degrees. We verified it with a second different bluetooth thermometer; same result, actual temp is around 40 degrees. WE then had a warranty visit and the service tech noticed it didn't feel very cool but his diagnostic tool said it was running great at 34 degrees. It wasn't, but he couldn't do anything since his tool told him it was fine. We later concluded that whatever sensor that tool relies on in the refrigerator must be defective. We've had numerous occurences of spikes to nearly 50 and one to 65 WITH THE DOOR CLOSED FOR HOURS. We need to schedule another service call but we are frustrated that the diagnostic tool will tell the tech it's fine again.
Mike and Lori · May 19, 2025
TERRIBLE!!
AJ Madison · 1 out of 5 stars
I hate this refrigerator. The ice maker has quit working numerous times. Ice maker replaced..then some other water valve...now ice maker will not produce AGAIN. We are almost at a year and I have NEVER had a full ice bin. Have to ask my kids to bring ice when we have famiy together, because can't fill up three glasses with ice and then cant replentish what was taken. Did not have one round of ice dumped for almost 10 days....until service was scheduled and then decided to dump ONE little tray of 8 cubes, about 1/4 size of normal.
lbeheler · May 1, 2025
Dont recommend
AJ Madison · 1 out of 5 stars
We purchased this refrigerator when we moved into our new house. Freezer just stopped working after 3.5 years. Luckily we had our 28 year old fridge (not GE) in the garage for backup. Very disappointed in quality. A one year warranty on a refrigerator is laughable.
Tafiet · Apr 5, 2025
Compressor failed at 18 mo
AJ Madison · 1 out of 5 stars
Compressor failed after 18 months. We’ve been without a refrigerator 3 weeks now. GE home service is scheduling 2-3 weeks out. By the time our refrigerator is fixed, it will be close to two months.
Getoutthecooler · Dec 12, 2024
Sadly disappointed ...
AJ Madison · 1 out of 5 stars
Unfortionally in less than a year we are experiencing the temperature in the top French door section is not maintaining an accurate temperature, not even close. It's about 20 degrees off.
CJWillard · Nov 22, 2024
Not worth it.
AJ Madison · 1 out of 5 stars
Nothing but problems. Very loud. Bought the extended warranty and they keep coming out. Replaced fans. Ice make and water slowed down to a stop. They said need to replace the filter more. Just bought a new fill tee and now nothing comes out. Stay away from GE not a quality product like it used to be.
GEFridgebad · Oct 31, 2024
Nightmare
AJ Madison · 1 out of 5 stars
This Refrigerator has been nothing but a hassle from day one. the fresh food condenser gets iced up every couple months. I have replaced every piece that has to do with the defrost function and nothing has fixed the issue. the support from GE has been non existent. Researching has proved that the design of this fridge is very poor. Big surprise that GE no longer makes this model.
HandyDan719 · Oct 25, 2024
Compressor went out after 15 months
AJ Madison · 1 out of 5 stars
I purchased and installed this "top of the line G.E. Profile" Refrigerator in April 2022, after the first GE Fridge I bought locally stopped working within a month of installation. The compressor on this "Top of the Line G.E. Profile" Fridge went out in 15 months.
RW Salt · Sep 17, 2024
Water dispenser is a disaster
AJ Madison · 2 out of 5 stars
The water dispenser button is so hard to push. It takes all your force. A child could never work it. It takes 2 hands to fill water. It only makes 1 tray of ice every six hours. Takes 3 days to fill ice bin. If you have company ice bin will be empty. I’m so disappointed because I researched and waited 2 years to buy this refrigerator. Everything else is great as long as you don’t need plentiful ice or easy water.
LaurieTx · Jul 10, 2024
Nothing but problems
AJ Madison · 1 out of 5 stars
I've had this refrigerator a little over a year. I had to get it serviced only 4 months in because it froze all my refrigerator food. Now, it's not refrigerating at all. The only way to keep my food cold is by using the turbo cool feature and stocking ice in the refrigerator. I thought GE was a reliable brand but this is ridiculous. Do not recommend.
Kellysf · Jul 8, 2024
Very disappointed.
AJ Madison · 1 out of 5 stars
I bought all new appliances for my new kitchen. Had a problem with the refrigelater. 1 year later, then my stove went my dishwasher very bad products. Would not recommend there should be a recall on these products.
Bb20 · Mar 23, 2024
Terrible design
AJ Madison · 1 out of 5 stars
This model is crap. The interior water dispenser is so hard to press you have to use a knife or a screwdriver to press the button to get water. The doors are hard to close and swing back at you if you don't push them hard enough to close. I hate it and want to replace it.
CherylHJA · Mar 17, 2024
Great features, but.....
AJ Madison · 2 out of 5 stars
We love the convenience of the french door model. However the fridge failed and had to be replaced after 18 months.
dbrels4d · Mar 13, 2024
Poor quality for the price.
AJ Madison · 1 out of 5 stars
Poor quality. Multiple trips for tech to fix doors to shut properly. Had to order new parts for brand new refrigerator. Still working on fixing.
AMHRMP · Mar 12, 2024
Disappointed
AJ Madison · 1 out of 5 stars
I am currently waiting for my 2nd replacement (3rd unit). The first broke down and spoiled the entire freezer and refrigerator worth of food. The second one has a freezer door issue doesn't close correctly and leaks out the side. Disappointed is an understatement.
joke off a survey · Mar 9, 2024
Disappointed
AJ Madison · 1 out of 5 stars
Broke a few days after we got it (water) is out, ice occasionally. Compressor is very noisy too. Should have bought a Bosch.
M_a_r_k__S · Mar 1, 2024
Handles are made of cheap plastic and they break.
AJ Madison · 1 out of 5 stars
"DO NOT BUY". Handles are made of cheap plastic and will break with normal standard use after 2 - 3 years. My freezer handle broke first and then few months later my fridge door handle. See pictures. There is an existing recall for this issue but off course my model is not included even thought it was bought 3 years ago. These appliances are way too expensive to expect this kind of issue.
McRod · Feb 29, 2024
Horrible sickening oder coming from and inside.
AJ Madison · 2 out of 5 stars
Profile great look. Nothing but issues. Used 1.5 years. 2 new ice makers, new compressor & fan. New fill tube for ice maker. Issues started within first year. Ice on top of freezer door. Gasket
L vec · Feb 8, 2024
Broken within 3 weeks
AJ Madison · 2 out of 5 stars
Freezer door broke within 3 weeks after waiting 5 months for the delivery.
Jsalley13 · Feb 4, 2024
Poort quality. Failed after 24 hours.
AJ Madison · 1 out of 5 stars
Bought at local appliance retailer. The refrig failed after 24 hours. Ruined all our frozen food. Retailer replaced with the same model. We were without a refrig for 4 days. I paid a premium for GE, but unit failed out of the box. Failed unit dripped light green oil on my floor from kitchen to front door. A large disappointment.
morepoorquality · Jan 31, 2024
Broken freezer door with 3 weeks
AJ Madison · 2 out of 5 stars
First fridge we received had a dent in the door. We then had to wait 3 months for another. When we first received the fridge we noticed the freezer door had a little difficulty shutting. We assumed it was an adjustment period because it was brand new and had heard the seals needed time to adjust. 3 weeks in and we realize the freezer door was completely unable to close! 2 days of not being able to close the door causes everything to thaw and spoil. Trying to get someone from GE on the phone was close to impossible! Finally we got a tech to come out but we have to wait more than 2 weeks for the parts! I’m giving stars only because the upper fridge portion is very lovely and spacious. Other than that, this has been an incredibly frustrating situation.
Jsalley · Jan 26, 2024
freezer draw does not close
AJ Madison · 1 out of 5 stars
The bottom freezer draw does not close properly. I am waiting for service to see if it can be fixed or I will get another new refrigerator.
tom568 · Jan 14, 2024
Dissatisfied
AJ Madison · 2 out of 5 stars
I did not like the refrigerator top and bottom. The top surface or hood is not flat and has many grooves which would be fine as a built in. There is no floor panel/grate to affix to keep dust and small objects from rolling under it. I personally have never owned a refrigerator where this is missing. You can see the wheels from across the room. I did like the lighted drawers.
Honey Locust · Jan 3, 2024
small
AJ Madison · 2 out of 5 stars
Looks great, not much room in the freezer and refrigerator
deb543 · Dec 21, 2023
Ho hum performance.
AJ Madison · 2 out of 5 stars
Looks great. Cools very poorly. Never runs at temperature set in settings. Always 5° warmer.
Txjmb · Dec 2, 2023
Terrible quality and design
AJ Madison · 1 out of 5 stars
Horrible quality. Would not recommend this to anyone. The unit arrived with insulation coming out of the rear chill vent (fixed by GE). The rail system for the freezer drawer is a very poor design and thus the drawer is very wobbly. We had a tech out to replace the rails as the gears were not engaging the rails, but the tech indicated this was just designed this way. The whole drawer is wobbly. Also, the button for the water dispenser is not very user friendly since you have to reach fully into the refrigerator with both hands while holding the cup you are filling. For the price paid and the GE name, we would expect a much higher quality product.
jotto2525 · Nov 27, 2023
Nice to look at, doesn’t cool well.
AJ Madison · 2 out of 5 stars
Set at 34°, lowest temperature achieved 39. If set any higher doesn’t get to 40°. Not a good chilling system.
Eggs55 · Nov 25, 2023
Condenser broke in less than 2 years
AJ Madison · 1 out of 5 stars
I purchased this refrigerator and it was delivered in March 2022. After just a year and a half the condenser has already failed and I will have to have it repaired. Unacceptable.
k281 · Oct 11, 2023
Great for 1.5 years till it broke.
AJ Madison · 2 out of 5 stars
Refrigerator worked great for 1 year 6 months. Then the compressor broke. 23 days to wait for parts and service to fix it.
Great till it broke · Oct 6, 2023
Do not recommend
AJ Madison · 1 out of 5 stars
Awful! Service has already had to come out 3 time in first 8 months to fix various issues, very concerned what will happen after warranty expires. Freezer drawer doesn't close easily, motor runs very loud (can hear in the next room!), hardly makes any ice. Would not recommend this refrigerator at all.
mkarlson · Sep 19, 2023
Total disappointment
AJ Madison · 1 out of 5 stars
Nothing but trouble since we installed in our new kitchen remodel. Evaporator fan goes bad, replace it then the new one goes bad, replace it it never works. Probably a mother board issue. At the same time the Water will not dispense. Very disappointed in GE. We bought the microwave and stove matching set along with the refrigerator . Weeks after installation the microwave failed. Oven is average at best. Thought we were installing top end appliances… we were wrong.
TPC62 · Aug 15, 2023
Steer Clear - Horrible
AJ Madison · 1 out of 5 stars
Compressor failed within one year of purchasing this fridge. The replacement compressor, while working, is obnoxiously loud. It's so loud that it can be heard throughout the house. Would never recommend this product to anyone. I have had 2 techs come out to look at it, with their comment indicating this is something common and this noise is "normal." This is extremely disappointing, and I would have never purchased this had I known.
ruffinju · Jun 24, 2023
Condensation and sticky ice cubes
AJ Madison · 1 out of 5 stars
The continuing saga of this refrigerator and its short comings. Thought it was a temporary thing but sadly the condensation on the top of the freezer door gasket is constant. In addition, with the cold freezer air getting out moisture is getting in with an everything being frosted in the freezer and the ice cubes sticking. Very disappointing. Poor design. Awful product.
StevieWonderNC · Jun 12, 2023
Doesn't stay cold
AJ Madison · 1 out of 5 stars
This refrigerator has never worked. It knows that it should be thirty eight degrees, but it doesn't seem to care. It will just warm up to room temperature and not even try to cool. If I reset it, it seems to remember that it's supposed to keep my food cold. However, i've reset it over forty times now.
Not happy andy · May 31, 2023