Customer reviews for FIN-0001048
Read the 179 customer reviews available in this collection, with full review text and ratings.
Pretty
AJ Madison · 5 out of 5 stars
Very pretty - excited to use it - plugged in and it cooled right down. Can’t wait to play around with the board!
Jeanna · Jun 30, 2026
Customer photo 1Best Fridge Ever
AJ Madison · 5 out of 5 stars
I love this fridge, my kids love it too. I really like how cool it keeps the food. I can see the food inside with the camera from off of the app on my phone. It integrates well with the smart too.
DW14 · Jun 28, 2026
Customer photo 1Samsung Family Hub
AJ Madison · 5 out of 5 stars
We love the screen and the look of our new Samsung refrigerator.
DavidL · Jun 15, 2026
Customer photo 1Size and cooling
AJ Madison · 4 out of 5 stars
The refrigerator has served as well so far. it definitely has plenty of space and the cooling is maintained depending on a regardless if I have a lot or a little of products inside . The freezer does a good job as well.
Kris · Jun 8, 2026
Customer photo 1So far so good!
AJ Madison · 5 out of 5 stars
Beautiful Counter depth side by side fridge. Smart interface is pretty cool. Just installed it so I haven’t used it much just yet but looking forward to the many features.
Qkim · May 25, 2026
Customer photo 1Tv screen in front. Wish it could support more app
AJ Madison · 5 out of 5 stars
Fully size for home Refrigerator. cooling efficiency is noticable and less noise. Love the front look. So far no maintenance except filter change. High cubic capacity on both freezer and refrigerator. Ergonomic is good storage on top as well.
Rove Dash Cam · May 6, 2026
Customer photo 1Customer photo 2Customer photo 3Great features
AJ Madison · 5 out of 5 stars
Aesthetic, capacity , efficiency all combined great an awesome fridge perfect for a family trying to live their day by day in a hurry ergonomics are nice could be sleeker and definitely with power cooling you Don’t have to every wait for it to get cold
Love2eat · Apr 22, 2026
Customer photo 1Customer photo 2The best
AJ Madison · 4 out of 5 stars
Hi love this product for the gate rate performance it has the inside fully storage it's capable of doing a lot of things that I never thought I could imagine refrigerated could do Very well set up very well standard just a great project overall
Jncoleman · Apr 19, 2026
Customer photo 1Does it have a motor
AJ Madison · 5 out of 5 stars
As an owner of Samsung tvs and appliances I was very pleased to add the refrigerator to my house it works seamlessly with them. The hub makes it more than just a fridge. It’s a colander memo pad juke box tv and picture frame to name a few.
Camera ready · Aug 24, 2024
Customer photo 1Love It
AJ Madison · 5 out of 5 stars
It is amazing the way it looks. very modern, stylish and simple to use. I feel that it will look great in any type of kitchen. The only part I would improve would be the family hub. You should be able to control all the apps via the phone.
Esau · Oct 17, 2023
Customer photo 1Customer photo 2Functional & Beautiful
AJ Madison · 5 out of 5 stars
Love this refrigerator! The counter depth was just what I was looking for. The hub features are amazing! The stainless steel is absolutely beautiful. Completely changed my kitchen. I had old white appliances and what a difference!
Annie · Nov 30, 2022
Customer photo 1Everything I need
AJ Madison · 5 out of 5 stars
This refrigerator is perfect for myself and my husband. It adequately stores everything that we need. It is sleek and beautiful. Everything functions well and it’s perfect for entertainment.
Patrenab · Aug 27, 2020
Customer photo 1Customer photo 2Favorite Refrigerator
AJ Madison · 5 out of 5 stars
This is my second Samsung Refrigerator with Touch Screen Family Hub. This one fits in between my kitchen cabinets just well. The counter-depth design saves me some space in my kitchen (not very spacious). Yes, the 22 cu. ft. volume is not a very pleasant fact. But it is enough for daily use of my 3-people family. My son enjoys doodling using the screen. And I can also play spotify while I am cooking. That is a very nice experience.
rahdna · Aug 27, 2020
Customer photo 1Customer photo 2Great features
AJ Madison · 5 out of 5 stars
We bought this two months ago and I am excited that we did. I can listen to music and watch YouTube , when I cook. Sometimes my husband and I type to each other kind notes on the screen.
Olga · Aug 4, 2020
Customer photo 1Great features!
AJ Madison · 5 out of 5 stars
I have mine for 3 months already. Ice maker fabulous. Also I love the Samsung screen for family pictures, open e-mail at the morning... etc
Dana · Aug 3, 2020
Customer photo 1Awesome fridge
AJ Madison · 5 out of 5 stars
I bought this refrigerator six months and i m loving this,black stainless steel with great space , loved the ice making feature both crushed and cubed and the most awesome feature is family hub which make our life easy i can control my fridge through my phone, everyday i got new recipes through smart hub , can see inside through camera last not least awesome cooling of this fridge makes my food fresh ...
Summiya · Aug 3, 2020
Customer photo 1Fun art fridge
AJ Madison · 5 out of 5 stars
The whole family loves our new Samsung smart fridge. Never in a million years did we think having this fridge would make our lives easier, now we can’t live without it.
Hoffer · Aug 3, 2020
Customer photo 1Best Fridge Ever
AJ Madison · 5 out of 5 stars
I had a much larger French door refrigerator and was skeptical about switching to a smaller capacity but I have to say I have been pleasantly surprised. I actually feel like I can fit more inside this fridge because of the way it utilizes it’s space - multiple shelves on the door really help.
TechLuv · Aug 3, 2020
Customer photo 1You haven't
AJ Madison · 5 out of 5 stars
Owned a fridge until you've owned a Samsung Famliy Hub! From the ice and water dispenser to the camera to see what's inside (keeps the kids and big kids from repeatedly opening the door), to the family board, where we share our last vacation photos and reminisce on how it was to be outdoors, morning inspirational messages and. Not to mention the notes and recipe features and the music and mirroring. My sons and I couldn't imagine our kitchen with anything other than our Samsung Family Hub at this point. This wonderful and necessary kitchen item brings it all together!
thegoddessdemi · Jun 9, 2020
Customer photo 1Customer photo 2Customer photo 3Beautiful fridge
AJ Madison · 4 out of 5 stars
This fridge is absolutely beautiful. The screen is nice and big and easy to use. The stainless steel and screen wipe down easy with a microfiber cloth. The inside is a little smaller than I thought it would be and the camera to see inside is basically useless since it only shows what is directly in front of it. There's also no light in the dispenser area so you can't pour water at night without turning on a light. The ice cube capacity is a little too small for my family of 5 so we constantly run out of ice during the day. I do like that I can see my notes on the fridge from my phone when I'm away from the house. Makes it easier to do our shopping list.
loopasaurus · Jun 9, 2020
Customer photo 1Feature Rich Counter Depth Refrigerator
AJ Madison · 4 out of 5 stars
The Samsung refrigerator was delivered in flawless condition thanks to the excellent protective packaging as shown in the attached photo. It's a stylish black stainless finish. The recessed handles contribute to the sleek look and enhance the counter depth size as shown installed in my kitchen. The most interesting feature is the Family Hub. It is easy to set up and has many useful apps. We love the popular music apps that sound great - especially for a refrigerator! There is adequate space inside and it runs quiet. THe ice maker location in the door is a space saver. There are a couple of feature that we wish it had: -Temperature control for a meat drawer. -Humidity control for the produce drawer. -More than one interior light. The lower half of the interior is somewhat dark (as shown in the photo) when the shelves are loaded. Overall a great refrigerator. Highly recommended.
tim332 · Jun 9, 2020
Customer photo 1Customer photo 2Customer photo 3Fantastic potential
AJ Madison · 4 out of 5 stars
After having a flawless delivery, I’ve had opportunity to interact with my new refrigerator for a few days now. I try to be fair and balanced in my reviews, overall at this point my impressions are generally favorable despite some of the negative issues. I suspect I will learn to accommodate these issues because the positives are very good. Pros: Initial set up to Wi-Fi very simple, that being said, multiple accounts for individual users need to be created on different apps to get full utilization of Family Hub. Rapid freeze and rapid cool work very well. Interior layout well thought out and engineered, very efficient use of space. Appears very solidly constructed. Superb fit and finish, quality materials used throughout. Customer service and professionalism of installers was unparalleled, there was an issue with a power failure, it was dealt with no fuss. Cons: Touchscreen very slow to respond. Non-intuitive interface, 82-year-old mother who uses iOS had great difficulty understanding simple functions. Bixby interaction with non-Samsung ecosystem very limited ie; ingredient list cannot be transferred to a shopping list for a different application such as Instacart - small selection of additional apps. Icemaker works very slowly. Icemaker capacity very limited. No ability to actually monitor interior temperatures. So I added an external wireless remote monitor for the refrigerator and freezer. Interior camera view very limited. Camera tagging of food unnecessarily complex, if items are moved in the refrigerator, tagging is useless. Perhaps in a later firmware update these issues will be addressed.
Tauzero · Jun 9, 2020
Customer photo 1Customer photo 2Customer photo 3Sleek Looking, Great Performance Fridge
AJ Madison · 5 out of 5 stars
my family loves this fridge. all around cooling, quick freeze and great storage. clean look with the and organization of a table in the door. helps keep our fridge full, new recipes, and on schedule.
mistyibuki · May 15, 2020
Customer photo 1Customer photo 2Great features
AJ Madison · 5 out of 5 stars
I love this side by side 2 door refrigerator and the bottom drawer freezer is a huge plus. The alarm that goes off when the doors are left ajar are so helpful.
Luvmythings · Jul 1, 2026
Era of Smart: Now in a Fridge
AJ Madison · 5 out of 5 stars
A smart fridge, the time has come for this. Who woulda thought. Kids love the tablet-like display for drawing and we love it for photos or even streaming video to it while cooking. And the camera inside has actually come to be useful once!
ihx7 · Jun 30, 2026
Nice Family Hub
AJ Madison · 4 out of 5 stars
Excellent family hub, good cooling performance and nice finish. Speakers are loud!
Ebtg12 · Jun 30, 2026
I absolutely love it it very useful . Its perfect
AJ Madison · 5 out of 5 stars
This samsung fridge is awsome . I love the easy doors the way I can use it to organize everything. Its the perfect temperature . I kust love it . .
Shelly · Jun 25, 2026
Excellent Family Hub Refrigerator
AJ Madison · 5 out of 5 stars
This refrigerator has been an excellent addition to my kitchen. The built-in Family Hub is very easy to use and makes the refrigerator highly accessible for everyone in my household. I use the Family Hub every day to set timers while cooking, adjust temperatures, and access other features right from the screen. The cooling performance has been very consistent, keeping all of my food fresh and at the proper temperature. Since purchasing this refrigerator, I have not had any issues with food spoiling, unlike with my previous refrigerator. I also appreciate how well organized the interior is. The shelves and storage compartments make it easy to arrange groceries and quickly find what I need. The overall finish is beautiful as well, especially the stainless steel exterior, which gives the kitchen a modern and premium look. Overall, this refrigerator performs exceptionally well and combines great technology, organization, cooling, and design in one appliance.
Ad6467 · Jun 24, 2026
I Love It
AJ Madison · 5 out of 5 stars
I recently purchased a Samsung side-by-side refrigerator with the touchscreen tablet built into the door, and it has exceeded my expectations in several areas. One of the standout features is its accessibility. The built-in screen makes it easy to manage grocery lists, view family calendars, stream music, and access recipes right from the kitchen. The controls are intuitive and user-friendly, making everyday tasks more convenient. The cooling performance has been excellent. Both the refrigerator and freezer maintain consistent temperatures, keeping food fresh for longer periods. I’ve noticed that fruits, vegetables, and dairy products stay fresh without unexpected temperature fluctuations. Organization is another major advantage. The side-by-side design provides plenty of storage space with adjustable shelves, spacious door bins, and well-designed compartments. Everything is easy to see and access, which helps reduce food waste and keeps the refrigerator neat. The consistency of performance has been impressive. Whether the refrigerator is opened frequently throughout the day or stocked with groceries after a shopping trip, it quickly returns to the proper temperature and continues to operate efficiently. Finally, the finish gives the appliance a modern and premium appearance. The sleek exterior looks great in my kitchen and is easy to clean, helping it maintain its attractive look over time. Overall, this Samsung side-by-side refrigerator combines smart technology, reliable cooling, excellent organization, and a beautiful finish. It has been a great addition to my home, and I would highly recommend it to anyone looking for a stylish and functional refrigerator.
Regg · Jun 24, 2026
Cool
AJ Madison · 5 out of 5 stars
It is the coolest when it comes to keeping things cold and aesthetically appealing
Bmass · Jun 16, 2026
Great Smart Appliance
AJ Madison · 5 out of 5 stars
Excellent product. Good capacity. Nice and screen works excellent
Casc · Jun 13, 2026
Looks great. Love the hub display.
AJ Madison · 4 out of 5 stars
Looks great. Hub display makes you wonder how you lived without it. Water and ice are standard design. Wish Samsung would put some brainpower and reimagine how they can be.
Josh CT · Jun 11, 2026
Perfect fridge
AJ Madison · 5 out of 5 stars
I love my new fridge. It's the most spacious fridge I've ever owned. I love how it looks in my kitchen.
CJVersion2 · Jun 10, 2026
Excellent specifications
AJ Madison · 5 out of 5 stars
Excellent energy consumption, adequate cooling space, suitable products, good cargo space, beautiful design
Tokyo · Jun 6, 2026
Great fridge
AJ Madison · 4 out of 5 stars
Great fridge it does what its supposed to . My only complaint would be the apps on the fridge i wish they could be a little more user friendly an more customizable. I also am not the biggest of fan of the ice maker it takes a long time for it to respond when you press the lever and i wish the cubes where different.
TJH90 · Jun 5, 2026
Great
AJ Madison · 5 out of 5 stars
Great product energy efficient great room capacity very cooling , can't go wrong
Mike163 · May 29, 2026
Great Features
AJ Madison · 5 out of 5 stars
We’ve had a great experience with this Samsung refrigerator so far. The design looks modern and premium, and it fits perfectly in our kitchen. Cooling performance is excellent food stays fresh longer, and the freezer maintains consistent temperature without any issues.
Poori · May 28, 2026
Great features and all of the above
AJ Madison · 5 out of 5 stars
The best fridge we have ever bought we love it so much
Shelbee · May 28, 2026
Great features
AJ Madison · 5 out of 5 stars
I love the design and the features that come with it. Being able to cook, listen to music or the ability to watch a show is amazing.
Sammii4 · May 27, 2026
Sleek styling
AJ Madison · 4 out of 5 stars
This is a positive addition to my kitchen. It works well and looks great!
Baker · May 25, 2026
Refrigerator and freezer
AJ Madison · 5 out of 5 stars
This refrigerator is awesome It refrigerates wonderfully the freezer holds a good Number of items keeps it frozen I love how it looks I love the ice machine And mechanical ice dispenser
Beth · May 22, 2026
Efficient
AJ Madison · 5 out of 5 stars
Efficient cooling. I’ve Been using it for 2 years now
Andy · May 20, 2026
Wonderful Appliance
AJ Madison · 5 out of 5 stars
This is my first Samsung refrigerator and I love that there’s ample storage space, how cold it keeps my food, and it doesn’t look awkward in my kitchen. The fridge and freezer temperature are easily changeable from my phone or manually inside of the appliance. This efficiently stores my food and beverages, and fits every need. As far as a refrigerator goes, this fits everything I look for and the price is reasonable.
KPNeedsSS · May 18, 2026
What i need
AJ Madison · 5 out of 5 stars
This fridge has everything I need and more. My favorite features are the ice and water dispenser and smart hub
JordanL · May 17, 2026
Excellent Refrigerator
AJ Madison · 5 out of 5 stars
I love my refrigerator. I love the features and it fit perfectly in my kitchen
Marie · May 17, 2026
Ice is great
AJ Madison · 5 out of 5 stars
Looks greatand is nice and cool. I eat ice a lot!
Sardonika · May 12, 2026
Best Ever
AJ Madison · 5 out of 5 stars
This Samsung two-door smart refrigerator seamlessly blends a minimalist, fingerprint-resistant design with high-tech utility. Its standout feature is the internal Beverage Center, providing a hidden water dispenser and an AutoFill pitcher that ensures chilled, filtered water is always ready. Through the SmartThings app, you can remotely monitor energy usage and adjust temperatures. The dual auto ice maker is a fantastic addition, producing both standard cubes and smaller "Ice Bites" perfect for chilling drinks quickly. While the interior is incredibly spacious at 28 cubic feet, the sleek, flat doors keep your kitchen looking modern and uncluttered. It is a premium, reliable choice for any smart home enthusiast.
Noitora · May 10, 2026
Family Hub screen
AJ Madison · 5 out of 5 stars
The all round cooling is amazing to keep your food in the fridge plus the family hub screen is enjoyable with everything in front of of you youtube smartthings,is good size fridge half for freezer half for fridge keeping everything organized i like the design with water dispenser three option cubed ice crushed ice and water overall saving energy is an other top feature of this fridge outside the fridge is stunning
Abdallah · May 4, 2026
Great
AJ Madison · 5 out of 5 stars
Perfect fridge for my family. Holds a lot of stuff Looks nice, keeps things cool, efficient, and ergonomics.
Mom2341 · May 3, 2026
Great features on freezer, and great space on ref
AJ Madison · 5 out of 5 stars
Great Refrigerator & Freezer space. Hidden drawers for efficiency.
Mica · May 2, 2026
Excellent product
AJ Madison · 5 out of 5 stars
It is an excellent fridge. Works very well and I love it.
Boni · Apr 27, 2026
Awesome fridge
AJ Madison · 5 out of 5 stars
Perfect fridge looks amazing and functions better than expected definitely would recommend
Abee · Apr 26, 2026
Love ice maker
AJ Madison · 5 out of 5 stars
Love this refrigerator, has plenty of space. Love the way it looks
Love it · Apr 21, 2026
Love the hub
AJ Madison · 5 out of 5 stars
Aesthetically pleasing, good capacity, very efficient.
serariem · Apr 16, 2026
Great fridge
AJ Madison · 4 out of 5 stars
Great space and cooling. The smart hub makes the life easy. Ring and other apps make it easy to watch and cook.
Jared1199 · Apr 16, 2026
Love my Refrigerator
AJ Madison · 4 out of 5 stars
We have owned our refrigerator for over a year now with out any major issues. We love watching videos or playing music as we cook! The screen freezes once in a while but we just reset it and we are good to go.
Momof3 · Apr 16, 2026
Awesome Fridge
AJ Madison · 5 out of 5 stars
This refrigerator has truly exceeded all expectations and is a fantastic addition to our kitchen. Its spacious interior offers ample room for all our groceries, keeping everything perfectly organized. We especially appreciate the innovative features that enhance food preservation, ensuring our produce stays fresher for longer. The sleek design also adds a touch of modern elegance to our home. Overall, we are incredibly pleased with this purchase and highly recommend it to anyone seeking a reliable and stylish appliance.
Ryan H · Apr 15, 2026
Great fridge!
AJ Madison · 4 out of 5 stars
I would give this 5 stars except i don’t love the side by side but that is just my preference. I love the sleekness of it and it is a great refrigerator. the speaker and screen is a nice touch but definitely don’t use it as much as i thought. My daughter loves to use the drawing pad and it makes for cute art. Would give 5/5 for the identical model that is french door with bottom freezer. love my samsung products!
syd15 · Apr 15, 2026
Awesome unit
AJ Madison · 5 out of 5 stars
I love it everything about it is fine ice maker could be a little faster than making ice
Jr trail · Apr 14, 2026
Great refrigerator
AJ Madison · 5 out of 5 stars
This is a great fridge, great ice maker and, tablet works great my grand kids love watching videos and I like being able to see inside the fringe without opening the door also, keeps regular food cold and the freezer works great
· Mar 11, 2026
Good function and impressive technology
AJ Madison · 5 out of 5 stars
Very pleased with this refrigerator, even comes with in-built Alexa, no need to get a separate one.
Tina · Feb 23, 2026
Great features
AJ Madison · 5 out of 5 stars
This fridge is great quality and tons of cool features
Christie · Dec 19, 2025
Best refrigerator
AJ Madison · 5 out of 5 stars
I love this refrigerator everything work great and my son can watch papa pig on it. Ice maker is great
Clara · Sep 13, 2025
Stylish and Efficient
AJ Madison · 5 out of 5 stars
I love this fridge! Everything works great, the ice dispenser, the freezer, and the water filter. I had a water filtration company test the city water coming to my house and I was amazed how efficient the Samsung filter was. We discovered that it removes total dissolved solids and chlorine so well that it exceeds the Food and Drug Administration's standards. Above all, the price is not bad at all considering all that thisfrodhe does. I will recommend this fridge to friends and family.
Frank · Aug 6, 2025
Love this fridge
AJ Madison · 5 out of 5 stars
Looks great in my kitchen and I love the Family hub feature
Gerry · Apr 29, 2025
Sweet fridge!!!
AJ Madison · 5 out of 5 stars
We recently purchased this refrigerator and love it! It’s very fun to our photos uploaded to it and the sound quality of the speaker is very good. The storage setup inside is very well placed and makes it easy to know what you have and what you need via the camera.
Jake7273784 · Mar 8, 2025
Great product, missing some basics.
AJ Madison · 4 out of 5 stars
This is a decent fridge with some technology added. I didn’t realize there was a big tablet built into it when I bought it. Only saw it online and thought it was just a window, didn’t see it was a tablet until it was delivered. CONS: -There is no light on drink dispenser, I over looked the lack of a light because this is basic and usually standard. -The camera on the inside has a very small field of view, I can’t imagine a single use for this feature. -Scratches very easily. Pros: -looks great! -Very convenient Alexa built in -Lots of possibilities and options to display stuff on Tablet.
King · Mar 2, 2025
Great features
AJ Madison · 5 out of 5 stars
I bought it 10 months ago and I liked it.It works great
None · Feb 8, 2025
User friendly products
AJ Madison · 5 out of 5 stars
Great product— we all like it very much! It’s a mobile friendly product and all my family members satisfied.
Samsung4homes · Feb 8, 2025
Great for all the family!
AJ Madison · 5 out of 5 stars
This came with my home and its features fit all my family needs.
Rt2025 · Jan 2, 2025
Nice!
AJ Madison · 4 out of 5 stars
We’ve had this about 3 weeks so far so go love all features only thing I would complain about so far is that the icemaker is a little small and because I have the more expensive counter depth one and the icemaker is small but everything‘s working it’s going good thus far! Mentioned that Samsung Represent Albert Sapitanan was perfect, if it had not been for him. We wouldn’t have the refrigerator.
Monique · Dec 14, 2024
Great features
AJ Madison · 5 out of 5 stars
Purchased about a month ago, and love it! Very modern, lots of space, great smart features
Melis · Nov 6, 2024
Great features, love the screen with Alexa built .
AJ Madison · 5 out of 5 stars
I bought this refrigerator two years ago, still working perfectly
Jfernandortho · Mar 12, 2024
Is the water dispenser supposed to be so slow?
AJ Madison · 4 out of 5 stars
Only had this fridge for the weekend, but so far I love it!! Hub is great. Love that I can ask Alexa to play christmas music without lifting a finger. One question though. Is the water from dispenser super slow for everyone? Ours is sooooooo sloooooow that it isn't even worth waiting for it. Is that a model issue? Or maybe just ours? The line is fine and not pressed against the wall. My hubby checked the filter etc, but such a slow trickle from water dispenser.
BPTreasure903 · Dec 18, 2023
I love my Refrigerator!
AJ Madison · 5 out of 5 stars
I have had this refrigerator for a few months now and it is by far one of the best purchases I’ve ever made! I love this refrigerator. It does it’s job and so much more!! Money well spent!
Needed New Fridge · Aug 8, 2023
Family fav, Family hub
AJ Madison · 5 out of 5 stars
I purchased this fridge about a month ago and it is amazing! Family hub brings it to a whole new level of awesome.
Jake · Jul 10, 2023
Beautiful but needs features improvement
AJ Madison · 4 out of 5 stars
I bought this in december 2022. It's beautiful. So far is working great. There are two things that I dislike. One is that water dispenser doesn't have light. This is a must feature to see exactly when filling your bottle during the night and even day. The other one is that the two drawers are at the bottom so it makes a little uncomfortable to store hamb, cheese and other delicatessen.
Mariela · Apr 12, 2023
Amazing fridge BUT 2 things
AJ Madison · 4 out of 5 stars
I love this fridge, however there is a couple of very disappointing issue. 1) The fingerprint resistant is not strong as expected, still you need to clean the smudges. 2) This one is very annoying! This amazing fridge does NOT have a light in the water dispenser section. If you would like to drink in the middle of the night without turning the lights in the kitchen… Good Luck! You better be prepared for wet feet.
AlpA · Apr 1, 2023
wow...just wow!
AJ Madison · 4 out of 5 stars
We love the fridge... It's truly amazing. The one disappointment is the freezer is pretty small on the counter depth. We actually bought the standard size and the counter depth but decided to keep the counter depth. This was mostly because the standard size sticks out much further than other refrigerators. Even the counter depth sticks out a bit but not too bad. Unfortunately the freezer is kind of small on this one but everything else is amazing.
Doc Dizzle · Jan 25, 2023
Sleek look
AJ Madison · 5 out of 5 stars
So far so good , no problems for a solid month , happy to get it
Jack · Jan 4, 2023
worth it
AJ Madison · 5 out of 5 stars
I bought this 3 weeks back, I am so happy ,delivered on time, my kids have fun with family hub, I have no complain about the fridge.
Kajee · Dec 21, 2022
Perfect !
AJ Madison · 5 out of 5 stars
Amazing refrigerator, beautiful, practical and sturdy ! I’m so happy with my purchase. Would recommend it !
CecileLA · Dec 11, 2022
Awesome fridge!!!
AJ Madison · 5 out of 5 stars
This is a great fridge. Looks amazing and has a lot of options at your finger tips. We love the family hub!
Pigsticker · Nov 10, 2022
Samsung help me
AJ Madison · 4 out of 5 stars
I bought this refrigerator about 6 months ago after seeing the video ,it beautiful except the ice maker ,is the worse i have ever dealt with it freezes up and wont allow ice to flow through the door. Constanly fighting with the ice maker . It ruins a otherwise very nice refrigerator. Samsung please find a fix for this problem it driving me crazy. if ice is important to you dont buy this product
lwood · Apr 27, 2021
The best refrigerator I’ve ever purchased.
AJ Madison · 5 out of 5 stars
definitely, this is the best refrigerator i have ever owned. so far, we are pleased with all the features, especially the family hub. this is a home-run with all bases loaded !!! the size of the refrigerator is perfect for our kitchen and the distribution of all the inner spaces is amazing. strongly recommended.
Manuel · Oct 22, 2020
Fun in the kitchen
AJ Madison · 4 out of 5 stars
I've had this refrigerator for almost two months. Love the touch screen info center and the features it has. Would be nice if one could be able to download a few more apps. Love the ability to customize the Home screen with family photos. Bixby commands work about 50% of the time. Ice maker is good, keeps up with demand, however when dispensing ice it has jammed up, yet can be cleared easily. Would be nice to have a little LED light in the water/ice dispenser area to see how full the cup gets. The lowest pull out drawer is a little awkward to use sometimes, as it doesn't always want to slide back in. Overall, I am happy with this refrigerator, does a very good job at keeping temps consistent.
MnEyes · Sep 9, 2020
We love this Refrigerator
AJ Madison · 5 out of 5 stars
I bought this in May 2020 and my family loves it. It’s a value for money.
Face · Sep 1, 2020
Family Hub is awesome!
AJ Madison · 5 out of 5 stars
The whole family loves this fridge, especially the Family Hub giant screen. We now play music in the kitchen all the times, the kids draw in the screen and I love the shopping lists app.
Benraiss · Aug 29, 2020
Great fridge
AJ Madison · 5 out of 5 stars
I love the fact that I have an app. where I can upload my shopping list to my phone.
NellyBCrystals · Aug 28, 2020
Excelent
AJ Madison · 5 out of 5 stars
Just perfect , very good quality fit my expectations 10 %
Sandra · Aug 28, 2020
Great Refrigerator
AJ Madison · 4 out of 5 stars
It’s a good refrigerator keeps food cool and frozen and the screen is intuitive but the apps are a bit stale and it doesn’t seem like they’re adding new ones any time soon.
Drose10 · Aug 28, 2020
Sexy and functional!
AJ Madison · 5 out of 5 stars
Not only does this fridge look amazing. It has a wonderful layout and the lighting is clear and bright everywhere. The touch screen mega tablet interface is just amazing. My non tech wife has figured out how to use it and upload pictures and make a slide show by herself!! Now that's user friendly!
DeeDubYa · Aug 28, 2020
Very functional and sleek design
AJ Madison · 5 out of 5 stars
We get a kid of compliments how cool our fridge looks with this huge touch screen. We absolutely love the fridge.
Lana · Aug 28, 2020
Great Features
AJ Madison · 5 out of 5 stars
I bought this a couple of months ago so glad I did, size is perfect.
Prubi · Aug 27, 2020
Love this Refrigerator
AJ Madison · 5 out of 5 stars
This refrigerator was installed last week and I am so happy with it.
Kat 51 · Aug 27, 2020
We’ve always wanted one!
AJ Madison · 5 out of 5 stars
Ever since Samsung came out with the smart hub with touch screen fridge....the tech in me wanted one! We love ours! Videos, music, recipes, pics, etc.
Jay pez · Aug 27, 2020
Nice
AJ Madison · 4 out of 5 stars
Love it but there are a few things that aren't so good... Ice maker works but doesn't produce a lot; there is no reset button so if the touch screen hub freezes you have to unplug/re-plug in. Looks great, love the no handles, and inside camera feature.
Patty · Aug 27, 2020
Great frig ----
AJ Madison · 5 out of 5 stars
Lots of space in this side by side as opposed to the drawer style, lots of ice storage, has good air circulation so it freezes fast.
goodbuyer · Aug 27, 2020
Best side-by-side!
AJ Madison · 5 out of 5 stars
I bought this to replace my old french door style fridge. I hated the french door guide and always had kids break the guide plastic. I loved my previous side bu side and thought about going back to side by side. So far it’s prefect! I know french door talks about more space and such, but side by side has reach ability. I am loving the touch screen, the fridge is just meant to be married with a smart tablet.
Elmedina · Aug 27, 2020
Awesome Fridge
AJ Madison · 5 out of 5 stars
This is the first smart family hub I’ve even seen, this thing is awesome. My husband leaves me notes when he goes to work in the earliest of mornings. It’s heartwarming to wake up to. I would definitely purchase again!!!!
Cher_e · Aug 27, 2020
Awesome!!!
AJ Madison · 5 out of 5 stars
I bought this refrigerator 3 months ago and I absolutely love it!! It is beyond my expectations. I love that it is counter depth and it has so much space inside. I also love the family hub on the outside door. You can do just about everything on the outside of the fridge. So glad I chose this appliance!
Happywife · Aug 27, 2020
Best Investment Ever
AJ Madison · 5 out of 5 stars
I had to have this when we bought our first home. It’s a good eye catcher when folks walk in they love to look at it play with it. I love how I can listen to music watch the news while I’m cooking get recipes. See who’s at my front or back door. We love it. Only thing it’s missing is a way to lock it to keep my Kids out of it so much lol
Mommy Shark · Aug 27, 2020
Nice for the price
AJ Madison · 5 out of 5 stars
Just two things I’m NOT happy Water dispenser liking after dispense water No light on water dispenser Water dispenser switch pad scratch easy with any glass and looks ugly and old
Carzone3 · Aug 27, 2020
Great features
AJ Madison · 5 out of 5 stars
I’m glad we buy it! Great item. Great value. Great size
Javier · Aug 27, 2020
Love it!!!
AJ Madison · 5 out of 5 stars
I’ve had the refrigerator for about two months and I must say it has been hit with all my guest. They love the family hub options and apps. Pandora I must say is my favorite!!! The only drawback is the ice maker is really slow and we run out of ice being a family of 6.
Sdavis71 · Aug 27, 2020
Beautiful Fridge
AJ Madison · 4 out of 5 stars
It’s a beautiful fridge but you can’t play YouTube videos on it which is a bummer.
Cali0989 · Aug 27, 2020
Keeps this Busy Single mom on top of things!
AJ Madison · 5 out of 5 stars
I bought this Fridge about 2 months ago and absolutely love it!!! I am a single mom of a 9 year old boy, who is involved in everything. The Family Hub has definetly kept us in check!!! Highly recomend!
Dinky · Aug 27, 2020
Incredibly Smart and Efficient Fridge
AJ Madison · 5 out of 5 stars
I live all the features of this fridge from the practical space saving design to the beautiful built in Samsung Hub. So glad I made this purchase
TechSavyNavy · Aug 27, 2020
Great features
AJ Madison · 5 out of 5 stars
I live everything about this refrigerator especially the iheart radio
AnakSamsung · Aug 22, 2020
Sleek Look, Efficient quality
AJ Madison · 5 out of 5 stars
A modern and stylish fridge. There’s lots of space on the interior shelves and they are easily adjustable. Offers a great thermostat control. It’s very quiet and energy efficient, and it’s easy to use. I love having access to family calendar, music, and photos through the Family Hub.
· Aug 13, 2020
Great features
AJ Madison · 5 out of 5 stars
I bought the fridge and a stove bout a month ago and really love it great craftsmanship
Marceloher · Aug 7, 2020
Family Hub is great
AJ Madison · 5 out of 5 stars
I bought this frig about 2 months ago. The family hub has been a great feature: personal pics, letting you check the frig from your phone, lets you know if you left the door open...even plays music....
mxcc · Aug 5, 2020
Love the family hub and calender
AJ Madison · 4 out of 5 stars
Purchased 2 weeks ago. It is a good refrigerator. Very quiet. I wish it had a light where water and ice come out.
CathSadow · Aug 5, 2020
Love this Refrigerator
AJ Madison · 5 out of 5 stars
My wife and family absolutely love this refrigerator. We had been looking for a counter depth refrigerator for sometime and came across this one from. Aesthetically it is very sleep and modern looking and being that it has no handles and being counter depth it makes our kitchen look bigger. Mechanically, and to my surprise, the refrigerator is extremely quiet along with the ice machine. The shelves are sturdy in the freezer and and refrigeration part although only 1 shelf is adjustable. However the fixed shelf positions are in the right spots to handle bigger items. If there is one minor issue is that the lighting at the bottom of the refrigeration part is a bit dim. The family hub is fantastic as well. We are able to put calendar entries for all of our meals and family activities for the week ahead and love the ability to make a shopping list on the hub and use the app on my phone to see what we need. And there is a wide array of app's that you can download onto the hub. Would recommend this refrigerator to anyone that is looking for a ultra modern and sleek refrigerator that is extremely quiet.
RS96 · Aug 4, 2020
Great features
AJ Madison · 5 out of 5 stars
I bought this on Mother’s Day and it has been a great addition to our house. The smart features are a great perk. I can post our busy schedule for the whole family to see. I love the ice and water dispenser and the fact I can play music while cooking dinner too!
Bennett · Aug 4, 2020
Love it!!
AJ Madison · 5 out of 5 stars
Only had for a short time but the family loves it. It’s fun to use and works well
Aaron · Aug 4, 2020
surprisingly a lot of room inside
AJ Madison · 4 out of 5 stars
we didn't want a big bulky refrigerator, so went with the counter depth style. we were surprised how much it holds. the all around cooling is great. produce seems to last longer than usual. nice feature is l.e.d. lighting. no bright bulbs in the middle of the night. very stylish with door handles built in. the smart hub is great, it can be customized to your needs. the only negative is the ice maker bin does not hold a lot. also, when the ice drops, it sounds like someone is knocking on the front door.
ROBERT · Aug 4, 2020
Love all features!
AJ Madison · 5 out of 5 stars
Happy. Go get if you need a new refrigerator. Love
Keke · Aug 3, 2020
Easy to use
AJ Madison · 5 out of 5 stars
Very happy with the purchase. Love the iheart radio
Indovie909 · Aug 3, 2020
Great Features
AJ Madison · 5 out of 5 stars
I brought this back in April of this year. This refrigerator is a beauty and all the many thing it does right from the door panel. I can list to music write a grocery list go through photos and even when the door bell ring it comes up on the fridge and I can see who it is and we can talk to one another but you have to have the ring door bell. This fridge is awesome. What a great buy
Stef · Aug 3, 2020
It’s so smart
AJ Madison · 5 out of 5 stars
So happy with my smart fridge. Great design. Great looking
Rosie · Aug 3, 2020
Excellent features
AJ Madison · 5 out of 5 stars
I bought this fridge last month, easy to connect online, can mirror TV shows, listen to music...makes perfect ice cubes. The storage space is excellent, the freezer section has lot of storage. Overall is a great product
DOCA · Aug 3, 2020
Great fridge with some extra fun technology!
AJ Madison · 4 out of 5 stars
We purchased this fridge and it does everything we need it to. Plus we figured if we were going to spend money on a fridge, we might as well make it a fun purchase! Love the ability to stream music while eating in the kitchen, connect to the fridge from our phone with the app, and use the whiteboard and memo features!
Pogo · Aug 3, 2020
Amazing purchase
AJ Madison · 5 out of 5 stars
Still haven’t learned how to use this product yet however I’m extremely happy with this purchase Awesome product
Happy · Aug 3, 2020
Unbelievable product
AJ Madison · 5 out of 5 stars
I bought the package and can’t believe all the things they do.
Jb99 · Aug 3, 2020
Love it!
AJ Madison · 5 out of 5 stars
I had read some reviews that suggested this fridge might be noisy, but it is incredibly quiet. The only time it makes noise is when we play Pandora on it, so cool! Did not realize it had quality speakers as well as screen! Surprised my wife with it and she loves the home hub features, something she would not splurge for herself. Not a single complaint from me, except that Bixby will not agree to be my girlfriend, lol.
Pete · Aug 3, 2020
Great fridge
AJ Madison · 5 out of 5 stars
Have had since the first Trump Check came. Love the fridge. Wish there was a light on the water/ice dispenser. Seems like a missed opportunity on such a high priced fridge. Also lack of good play store, while expected, is lame.
James · Aug 3, 2020
Great Price
AJ Madison · 5 out of 5 stars
Love it! The only setback is that you cannot adjust the shelves. Other than that we love our new refrigerator.
harpseals · Aug 3, 2020
Love it
AJ Madison · 5 out of 5 stars
Everything you need is right there recipes music shopping list it's just convenient.
Ronnie · Aug 3, 2020
I love this refrigerator!
AJ Madison · 4 out of 5 stars
I love the look and performance, the only things that I can point out are, I have to reboot the computer once in a while when it freezes, and that not all videos from YouTube upload. This last one I don’t get, since is nothing to do with the internet. I have gigablast which is fast, any other page uploads right up but not the video’s from YouTube.
Will · Aug 3, 2020
Sleek and sexy
AJ Madison · 5 out of 5 stars
I love the design and look of my new refrigerator. The interior space is roomy and smartly designed. The Family Hub is practical and easy to use. I love it.
Bryan · Aug 3, 2020
great features!
AJ Madison · 5 out of 5 stars
Love the look and quality of the fridge. Highly recommend!
Rahb · Aug 3, 2020
Nice refrigerator!
AJ Madison · 4 out of 5 stars
I love the family hub! I have two problems....1 is that you can’t adjust the shelves and 2 I can’t consistently watch the news on the screen. Sometimes the video works and sometimes it doesn’t. I love the size and functionality of the freezer with the ice on the door. Also, I never received my Ring Doorbell incentive item.
Tstanciel · Aug 3, 2020
Great design!
AJ Madison · 5 out of 5 stars
3 months now with this fridge, not a single complaint. Love the design of the handles which are cut in the inseams and do not protrude out. This is great so my little one can’t open the fridge and allows for a bit more walking space in the kitchen. Smart features and speaker are a plus. I would highly recommend this fridge. Great value.
Verified · Aug 3, 2020
Love my Samsung refrigerator
AJ Madison · 4 out of 5 stars
I bought the refrigerator about a month ago. Love the Samsung Family Hub, the water dispenser and ice maker. I’m glad I bought it. Only noise you hear is when the ice maker dispense the ice into the bucket. Use a big cup When you dispense the ice though because I don’t think it’s line up to good for the cups we use. But otherwise we like it
Maryspam · Aug 3, 2020
If you like technology this is for you!
AJ Madison · 5 out of 5 stars
I had a Samsung refrigerator which lasted 9+years. I was comfortable buying another Samsung. I liked the technology integration, music,calendar,white board, photos, Art work, shopping list, internal camera,recipes and menu planning. It also integrates with my Ring system cameras and notifications. The term used by Samsung is “family hub” . The app is an important component because while grocery shopping I can view the inside of the refrigerator shelf’s. I am very pleased with this purchase.
LAST1 · Aug 3, 2020
Perfect product
AJ Madison · 5 out of 5 stars
I bought this refrigerator about 3 months ago and have been fully satisfied and more . Beside the performance the added feature of the computer on the outside appears to be a great utilization of the empty space . Space allocation appears to be well distributed . Capacity may not be just right for all . I love this refrigerator . Thanks !
de0448 · Aug 3, 2020
Amazing cooling.
AJ Madison · 5 out of 5 stars
I bought this about a month ago and it’s perfect! I get to watch videos and listen to music in the kitchen.
jiminwithluv · Aug 3, 2020
Great buy
AJ Madison · 5 out of 5 stars
I bought this refrigerator 4 months ago and I am so happy I chose this specific one.
Makeupartist_m · Aug 3, 2020
Love it
AJ Madison · 5 out of 5 stars
I love this fridge, works great and looks great! Definitely recommend
Surfersting · Aug 3, 2020
Excellent Fridge!
AJ Madison · 5 out of 5 stars
I love this fridge! It fits perfectly and has plenty of space. The awesome features is just an added bonus!
MistyB · Aug 3, 2020
Great product
AJ Madison · 5 out of 5 stars
I bought this a month ago and love it. My toddler loves to draw on the notepad and wife loves to listen to music while cooking.
Looos · Aug 3, 2020
Its a beauty
AJ Madison · 5 out of 5 stars
this samsung refrigerator is so modern looking. it keeps things evenly cooled. i love the family hub. its a very nice fridge.
jkhydn · May 27, 2020
State of the Art Refrigerator
AJ Madison · 5 out of 5 stars
This refrigerator is stunning in every aspect. Although it may be only 21.5 cu. ft. It feels like a whole lot more when you open it. The LED lighting is good, however the addition of groceries knocks down the luminosity a bit when filled. The freezer section is adequate and suits this family's needs. The ice maker works great, albeit a slight delay after pressing the sensor. Cooled fresh, filtered water is a must, and this fridge delivers. The amount of shelves throughout are plenty to allow for all sorts of items. the door shelves are perfect. The Family Hub is amazing. You can personalize the screen with your own photos, get new recipes to try out, create a shopping list for your groceries. You can see inside the fridge just in case you are at the store and can't remember if you have eggs or not! If you have Pandora, you can log it and listen to your music. The food seems fresher and vegetables are crispier. I am deeply satisfied with the new fridge and have received nothing but glowing reviews from friends and family that have seen it.
lauralsm · May 18, 2020
My wife and I love this refrigerator!
AJ Madison · 5 out of 5 stars
I really love my new Samsung refrigerator (RS22T5561SG). This refrigerator is replacing a 14 year old refrigerator and this is proving to be quite the experience. First, the black brushed steel exterior is sleek and sexy. It compliments my black stove and equally themed Samsung dishwasher and microwave. I'm well on my way to a themed kitchen and I like it. The LCD on the front is gorgeous, large, and responsive. The speaker below the screen is clear, powerful, and has decent bass. I make particular mention of this because my family has started making frequent use of our Pandora account and streaming a lot of music in the kitchen. I was not expecting this refrigerator to become a social hub but that is what has happened. Pleasant surprise there. The interior is well lit, spacious, and easy to use. Lighting is provided by LEDs located towards the front of the refrigerator and are angled downward to better illuminate the interior. The shelves are clear glass and are well spaced. I am really liking the clear door shelves more, however, as they make it easy to see labels on bottles and jars. It is so easy to find things in here compared to my old fridge. No performance issues, really. It does a great job cooling things down and doesn't make any noise when doing so. When I initially received the appliance I was expecting it to take a while to cool things down but was surprised to find it at optimal temperatures in less than 30 minutes. The built-in fridge app stated the temperatures for both sides of the fridge. Neat. This also brings me to the Smart Things aspect of the fridge that yielded yet another surprise. My wife attached her Samsung account to the fridge and enabled the Smart Things feature. She can now receive the operational stats of the refrigerator and also receive notifications. Nothing annoying, mind you, just helpful. One of the kids blitzed into the kitchen for snacks and left without closing the refrigerator. Five minutes later the fridge began a soft chime and notifications popped up on her Samsung phone and our Samsung TV in the living room. We are really digging these features and feel more inclined to live within this Samsung ecosystem. Anyway, we love this refrigerator and the 10 year warranty helps us know we will be enjoying it for a while. ^_^
jaming1 · May 15, 2020
Very proud owner of a Samsung fridge
AJ Madison · 5 out of 5 stars
I have the 21.5 cu. ft. Side-by-Side Counter Depth Refrigerator with 21.5” Touch Screen Family Hub™ in Black Stainless Steel. Absolutely beautiful never been this excited about a fridge. A fridge with a screen has been my dream fridge for a while. Now I can cross it off my list. ................................................................................................... My Likes/love No problem connecting the water line Love the ice blue lightning Extra drawers in the freezer Love the in door ice marker small but produce a lot ice The storage drawers are deep and holds alot of fruits and vegetables Easy to setup the hub especially if you already have a samsung account Great Features you can see inside the fridge, lets you know when the water filter is expired Can adjust the fridge temperature right from the hub (set the power cooling feature your fridge will cool under 2 hours) Can place an order for take out food or re stock groceries right from the hub Amazing speaker I play pandora while I’m cooking and cleaning the kitchen Huge view of recipes (pinterest) Can Lock and unlock water dispenser for hub Can leave daily notes or memos Hubs works well with an iphone not just an Samsung phone ............................................................................................. Some Dislikes: No storage compartment for butter or cheese (not a big deal) That the hub doesn’t not lock (people with small children understand) The drawers are little hard to open and close them. Always seem to stick Can’t adjust the shelves Overall amazing refrigerator definitely thinking about renewing all the appliances now.
Terricka513 · May 13, 2020
What a beauty
AJ Madison · 5 out of 5 stars
The sleek design of the 21.5 cu ft. side by side Samsung refrigerator fits nicely in my kitchen. It has a very quiet operation. The recessed handles are so nice. I like the fact i see less fingerprints because of the black stainless steel color. The ice and water dispenser is so easy to use. I like that the ice maker is in the door which makes more room in the freezer. The family hub, where do I begin. I use the family hub app. I have uploaded family photos to enjoy when I enter the kitchen. I can blue tooth my phone to listen to my favorite music. There is other music apps all ready on the hub. I like being able to keep track of foods that will expire. The ability to see in the fridge is great but the camera is a little limited to a couple of shelves. The all around cooling is keeping everything evenly cooled and proper temperature. Led lighting makes the inside look very pleasing. I could go on and on. I love this refrigerator!
jkhydn · May 13, 2020
New Refrigerator/New way of life
AJ Madison · 5 out of 5 stars
I love this new item added to my kitchen. It is quiet, sleek and so much space inside. My kids love writing in the notes, listening to music and watching all kinds of shows. Keeps a good vibe going in the kitchen. I love how many shelves and storage compartments are in this fridge. My husband had so much fun adding pictures of the family on the hub. I absolutely love Samsung. My kids love getting water and ice, they are for sure more hydrated, so easy. Love using the app to see what's inside, when your not home. Writing a list of items that need to be purchased, my husband and I can both see. I highly recommend this item. Absolutely love it!
yvette917 · May 12, 2020
Great Quality
AJ Madison · 5 out of 5 stars
I have purchased many Samsung products through the years. They always have good quality and stand behind their name. The storage inside the door of the refrigerator side is nice because it is large enough to put a full gallon of milk in it. The drawers have a nice feature that if the top drawer is not fully closed the other one wont open. This is a nice feature because it prevents crisper drawer being opened. The filter is in a nice convenient Stop to change. It is located on the bottom right side for easy access. It comes with a tool to aid in filter change. The touch screen in front is great for photos, music, recipes and daily inspiration notes to the family. It has a great camera that can be mirrored to your electronic device such as a phone or tablet. If your at the store you can see what you need with a password protected capability. The freezer has two drawer on the bottom that is large enough for storage. I love the water and the ice dispenser in front of the freezer. The family has a bonus feature of getting crushed ice as well. The water is easily accessed in front of the door for great tasting filtered water. I really like the refrigerator and would recommend it to anyone.
Dakotawinds · May 7, 2020
Samsung awesome
AJ Madison · 5 out of 5 stars
Samsung black stainless steel amazing color not dull very shiny . Its so Roomie inside and many draws .The handles I love them .Think the ice and water are are amazing favorite feature ice chips .Freezer has different compartments big enough for our family .I like the fact I can see the weather when I’m getting morning coffee and listen to music while in the kitchen cooking .Tye best thing my daughter loves is the meal planning so much easier having it right there .Looking up recipes all right at your finger tips I’m still exploring through the hub and discovery new things the inside is so percent with amount of shelves and draws cool so easy to hook up too .the hub is defiantly the focal point in this family and waiting to discover way more
Dawnms37 · Apr 26, 2020
Family Entertainment
AJ Madison · 5 out of 5 stars
We received this fridge and it has been the center of attention from day 1. I came home and immediately was shocked and surprised at how nice this fridge was and the tons of features included in the Family Hub. My brother and I are constantly discovering new things with this fridge. I really like the color and the doorless design. The Family Hub app was easy to setup and interact with the fridge. We are using the view inside and photo feature daily. I have received daily briefings from the fridge using the feature rich Bixby app, being able to get the news each morning and weather reports are just awesome. The LED Lighting inside make this fridge stand out even more and the whisper quiet ICE Maker and Water dispenser are even better. I like all the space inside and the design of the removable shelving. My brother stated setup was a breeze and only took about 10 minutes. Each day after work I am discovering new features and spending time entertaining myself with the Family Hub is my new hobby. This fridge is by far the greatest toy we have and it will keep us entertained for a long time. Cleaning the doors and screen are very simple and unlike other refrigerators this one doesn't easily get dirty. Overall, I give this feature rich fridge a 10 out of 10, Samsung did an awesome job with this one.
dahright14u · Apr 21, 2020
Samsung Side by Side with 21.5" touch screen
AJ Madison · 5 out of 5 stars
Recently I picked up a new Samsung 21.5 cu. ft. side by side refrigerator with a smart screen. I have wanted a smart refrigerator for a while now. If I had realized how great it was, I would have ordered one months ago! The lines are sleek, and the finish does a great job preventing fingerprints. The option I am most enjoying is the touchscreen. Both myself and my family have really enjoyed this option. It has several features and apps that are already making our lives a little easier. My kids love the homepage where you can upload photos and have them displayed on the screen. It gives the unit a nice family feel without the clutter. The whiteboard is also a fun touch. You can write messages to each other, post notes, or simply play around and use it for drawing pictures. My favorite app is the Smart Recipes app. When I am trying to figure out our meal plan for the week, this app will allow me to search up new and existing meals with a variety of options. It includes pictures of the meal so I can see what the end result will look like. Furthermore, it gives me the option to check off all of the ingredients I need to complete the dish, and then send them to my phone as a shopping list. The 21” screen is large enough that I can still see the recipe from across the kitchen when I am cooking. Overall, I have been very happy with my refrigerator and would recommend this product to any of my friends and family.
Ctgardn · Apr 21, 2020
Amazing product
AJ Madison · 5 out of 5 stars
it is of superior quality from the appearance perspective and easily manageable being roomier from inside.
UKhan · Apr 20, 2020
Possible Solution to Frozen Screen Issues!!!
AJ Madison · 3 out of 5 stars
i love this refrigerator. the only problem is that the screen kept freezing up- couldn't swipe or anything. it was unresponsive. i did all the troubleshooting steps: the red switch in the top right, unplugged for 5 minutes...etc. nothing worked. so i noticed in the same location as the red switch (top right of the fridge) is a usb port. i put a wireless mouse connector in the port and started using the mouse to navigate the fridge screen. i then did a reset by going to settings, and it's been working fine. i just leave the wireless usb connector in there and if it freezes up again, simply grab the woreless mouse and reset it, or just use the mouse to navigate. i hope this helps!!
NicoleOnaRoll · Oct 24, 2021
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Customer photo 5Customer photo 6Nice one
AJ Madison · 3 out of 5 stars
Ok refrigerator it it’s missing handles, looks old good and no fingerprints
Jommy · May 4, 2026
Single-minded refrigerator
AJ Madison · 3 out of 5 stars
little disappointed on the on the look I figured it would have looked newer and sleeker but it looks just like the older model I was a little disappointed with capacity it could have been a little larger but the efficiency in my electric bill the freezer takes half the time on my old one the kids love to draw on every refrigerator the thi is great s y on cleanups the humidity for the Crispers and the cooling in the refrigerator could have definitely been a little better
CutterB · Apr 24, 2026
Freezes Food
AJ Madison · 3 out of 5 stars
Product freezes my groceries if I put it to far back in the refrigerator.
Hico · Apr 17, 2026
Ice Maker is inefficient.
AJ Madison · 3 out of 5 stars
I bought this product a week ago and the Ice Maker does work. It makes a few cubes and then stops. Samsung please provide a solution if you actually value these reviews.
dmontes · Oct 30, 2022
Poor Cooling
AJ Madison · 3 out of 5 stars
I’ve had this unit over a month…. Just called Samsung to get it serviced… I lost hundreds of dollars worth of groceries. Smh. may I just received a bad unit? I do love the hub. Hopefully Samsung can make this right.
Mr Xtreme · May 15, 2022
Refrigerator is good, some kinks
AJ Madison · 3 out of 5 stars
overall, it seems to be a solid built unit. does a great job cooling with great & cool tech. at first the screen was very buggy and sluggish but after several weeks samsung released a software update, now works like butter (higher resolution would be nice). the ice maker drives us up the wall because it constantly gets clogged with ice. the ice arm that opens and closes seems like it does not completely seal and you feel that air coming through from the freezer. because of this condensation likes to build up and block the ice maker. i have to chip out the built-up ice about every week to ensure it doesn't continue to clog. last complaint is: no led with water/ice dispenser. other than those few complaints, i feel like if it was not for those it would be a solid sleek unit.
BillyBaroo · Oct 28, 2021
Not happy with smart view camera inside
AJ Madison · 3 out of 5 stars
We bought this counter depth Family Hub refrigerator from Best Buy in July 2020 with 3 years full protection. There was no floor model to view. We were surprised to see only one camera that only sees top and middle shelves only. The pictures were blurry. When we went to Best Buy in early August 2020, the Geek Squad Appliance person told us to press the top reset button reset button on the door. The pictures did improve some but not all in focus I was also told to call Samsung first despite we had bought 3 year full protection from Best Buy. Anyways resetting the button the image improved slightly but not crisp picture.
ManySamsungBuyer · Aug 27, 2020
No Sabbath mode
AJ Madison · 3 out of 5 stars
when i saw this fridge in the store and tested it out, i knew i needed to buy it. the problem was that i found out that this fridge lacks the sabbath mode feature, a feature that ironically enough, is found on the cheaper models. the lack of this feature caused me to look elsewhere for a new fridge. i ended up buying the samsung fridge with the sabbath mode feature. this would have been a great fridge had it not lacked that feature.
anonymous · Aug 27, 2020
good and bad
AJ Madison · 3 out of 5 stars
after having this, I noted the ice maker hopper does not have much capacity, the screen could be higher on the door, the bottom drawers have a wierd clamshell closure. outside of that, it is sleek looking and I hope this will last quite a while.
buck · Aug 4, 2020
Love everything except the ice machine
AJ Madison · 3 out of 5 stars
It’s small but we have a fridge in our garage so it’s okay. Our issues is that the ice machine is loud, slow, and we don’t live the cubes. Seems slightly cheap. Other than that we love it.
Prophetjen · Aug 3, 2020
Great fridge but lacking in apps.
AJ Madison · 3 out of 5 stars
the fridge looks and performs perfectly even with my kids constantly leaving it open. my only complaint is the apps are lacking. it only has the ability to use smart things to connect to other devices and smart view has been depricated. bring more apps!
Mike · Jun 30, 2020
Worse ice machine EVER !!
AJ Madison · 2 out of 5 stars
The ice maker is terrible . It’s great for smaller spaces . This is my second Samsung refrigerator and my last. This was five years old in July and has been acting crazy for several weeks . Woke up this morning and it had turn its self OFF . Freezer and Fridge both said OFF ? Every thing in freezer melted and water all over floor. No alert , no reason at all . Got it back on and a couple hours later same thing happened . Not happy went and bought a GE refrigerator!!! Do not buy !!! No luck with Samsung refrigerators !!!
Kcleyman · Oct 5, 2025
Customer photo 1Poor.
AJ Madison · 2 out of 5 stars
I bought this fridge a little over a year ago and since the day we bought it the ice maker has been terrible. It barely makes enough ice for one person and when it does start running out of ice it won’t dispense all of it. Other than the ice maker the fridge is pretty nifty.
Dehod · Dec 16, 2024
Customer photo 1Customer photo 2Delivered damaged
AJ Madison · 2 out of 5 stars
Refrigerator delivered damaged, with noticeable dent below display.
AlMag · Aug 28, 2023
Customer photo 1Samsung Refrigerator comes in damage
AJ Madison · 2 out of 5 stars
i ordered the refrigerator in april and scheduled my delivery in mid may. i like the appearance and the space inside is great. however, i found the door is dented! this is my first day with samsung refrigerator. it's disappointing!!!
Connie · May 11, 2021
Customer photo 1Two Units in a row with thermometer issues
AJ Madison · 1 out of 5 stars
i'm genuinely confused by the 17 5 star reviews. i can only imagine they were written the day the unit arrived or i have a new, faulty batch of produced units. i have had two units with the exact same issue, the thermometer reading much colder than what the actual temperature. the first unit freezer made a strange clicking sound then the ice maker stopped working the first day. i chalked the thermometer reading in the first unit to the freezer being faulty. the second unit has the same issue. the thermometer reading says the freezer is -3 degrees/refrigerator 35. our two digital thermometers show a different story. (photos attached.) also, the second unit was delivered with two stickers and the inside of the freezer had grease streaks.
Concerned · Jun 7, 2020
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Customer photo 5Not Connecting
AJ Madison · 1 out of 5 stars
Does not connect to SmartThings app! Cannot get any assistance
Bryan · May 27, 2026
#Buy another brand
AJ Madison · 1 out of 5 stars
Awful awful refrigerator. Ice maker stopped working right after the warranty I believe that’s by design. My ice maker leaked, water ran down the water and ice dispenser, froze inside of there so now it’s blocked. Had to empty freezer and leave the door open so it could melt. It happened 2nd and 3rd time. Now it’s in the garage I’m sure it will be on the curb next. Read all the reviews for other models especially the 1 and 2 star reviews ICE MAKER IS GARBAGE!!!
Nothappy · Sep 1, 2025
Screen is the worst
AJ Madison · 2 out of 5 stars
I am giving 2 stars in most due to screen. It does what ever it wants with no one around. Changing screens on its own, playing music. I have had a tech out now 1x and in process of 2nd time. The board was changed the first time and it continued along with now when tapping on a button it wont change at all or go to a different app that was not tapped on. The screen changes sizes on its own. This fridge is not even 6 months old.
· Mar 1, 2023
DO NOT BUY! Worst ice machine ever!
AJ Madison · 1 out of 5 stars
ice machine clogs and has to be opened and cleared daily. do not buy this junk of a fridge.
worstfridge2022 · Sep 24, 2022
Nothing adjustable, horrible water and ice dispens
AJ Madison · 2 out of 5 stars
This fridge is severely lacking both in customizability and function. The ice/water dispenser is a nightmare. PROS + looks good + plays music and displays calendars + very quiet except when depositing ice in bin CONS - shelves and bins are not adjustable - small ice maker storage bin - ice dispenser throws small pieces and chips of ice all over the place which fall to the floor and ruin the wood floor - water stream is too far from activation pad/button so it requires 2 hands to fill cups - water dispenser points to the side - no removable water spill tray, water continuously drips down front of freezer door to floor - water dispenser drips after deactivating water and pulling away cup - danger! severe injury will result if you put a hand on each door handle and open/close either door. Overall, NOT RECOMMENDED. Such a headache simply due to the ice/water dispenser. HOWEVER, if you don't need much ice or water and don't mind non adjustable shelves and bins, then it's not too bad.
pilotchip · Aug 11, 2021
Nothing adjustable. Horrible ice/water dispenser.
AJ Madison · 1 out of 5 stars
Not adjustable! Ice and water dispenser is a horrible design. this fridge is severely lacking both in customizability and function. the ice/water dispenser is a nightmare. pros + looks good + plays music + very quiet except when depositing ice in bin cons - shelves and bins are not adjustable - small ice maker storage bin - ice dispenser throws small pieces and chips of ice all over the place which fall to the floor and ruin weed floor - water stream is too far from activation pad/button so it requires 2 hands - water dispenser points to the side - no removable water spill tray, water continuously drips down front of freezer - water dispenser drips after deactivating water and pulling away cup - danger! severe injury will result if you put a hand on each door handle and open/close either door.
pilotchip · Aug 10, 2021
style and features
AJ Madison · 2 out of 5 stars
we purchased this fridge in sept 2020 for our new home and absolutely loved the family hub features with the touchscreen and we listen to music most of our day and this was great until......2 monts later the screen started to be unresponsive and the reset button worked sometimes but now we cannot use the touchscreen at all after 2 months of owning this fridge, spent alot of money on this thing and its a brick that holds food. it does have a cool display but cannot use it at this time, we scheduled a service repair but will see how that goes. really hope this works out for us.
Mike · Nov 8, 2020
screen panel frozen/ worst ice maker
AJ Madison · 1 out of 5 stars
the overall look and technology is very cool, but here're 2 major issues really pull down the value. 1. screen panel frozen a couple of times after 2 month using. user can't access any other function from screen panel then the display keep on. 2. in ice maker the ice coming out very slowly not accurate.
jerry · Oct 11, 2020
Ice maker doesnt work
AJ Madison · 1 out of 5 stars
ive had this for 3 weeks....the ice bucket has yet to fill up
LABR · Jun 12, 2020