Customer reviews for FIN-0000800

Very nice refrigerator/freezer.

AJ Madison · 4 out of 5 stars

Our 27 yr old Kitchen Aid died this spring costing more to fix than it was worth so we needed to buy a replacement. After going through our options, we ended up purchasing another KitchenAid French door bottom freezer. Other than the 2+ month wait without a main floor refrigerator/freezer we our now into our second week of ownership. I made the panels myself to match the other kitchen cabinets so was a little anxious that they would fit but slipped them into the trim pieces without ant problems and it looks great. Love the full width French doors as our old one was a side by side. Plenty of space and drawers in the fridge with great LED lighting. Freezer is fine but ice container is a little awkward to get to and some sliding shelves would have been a convenient way to get at frozen items. Otherwise, pleased so far with the purchase

JimL67 · Aug 5, 2025

New fridge better than side by side

AJ Madison · 4 out of 5 stars

The space in the refrigeration is great. I do wish there was a butter compartment. The door squeaks and the repairman said he was not authorized to spray with silicone.the freezer is kind of dark and smaller than I expected. The drawer space is good in the refrigerator.

MBPs3 · Jan 17, 2025

Beautiful and quiet!

AJ Madison · 4 out of 5 stars

Very high quality materials and very quiet! A little on pricey side which took review down to 4 stars.

ziggy935 · Apr 17, 2024

Leak in the coolant system

AJ Madison · 5 out of 5 stars

We bought this fridge 6.5 yrs ago and have had various small problems (squeaky door hinges, doors not sealing shut, led lights stop working) since the beginning until about a month ago when the freezer stopped working followed by the fridge a week later. The diagnosis is a leak in the coolant system and we have been told that this part is not replaceable and our fridge is totaled. The coolant system is under warranty however this model does not offer a replacement part and our request for a replacement fridge has not been approved, but rather 25% off a new fridge…is this reasonable? This has been so stressful!!!

Mettew · Dec 15, 2023

I’m in Love

AJ Madison · 5 out of 5 stars

Was without a fridge for 6 weeks due to pandemic closings but when my kitchen aide arrived I thought I had died and gone to heaven. Was concerned because my cabinet wood panels would not fit in any model so I bought stainless. Wish I had done this years ago. My kitchen is small unlike those in newer homes, and I have a French country vibe going on, but this refrigerator is GORGEOUS- roomy and can I say it again? GORGEOUS- Love it 10 out of 10. See for yourself

Jss7 · Apr 27, 2020

Pretty good

AJ Madison · 4 out of 5 stars

Custom panel refrigerator, looks great and works as intended. The doors are a little snappy and close on me very quickly. Not sure what to do about that.

Gurigirl · Nov 6, 2025

AJ Madison · 4 out of 5 stars

Overall, the refrigerator is meeting our needs. The door squeaks, so that is unexpected for how much we paid for this refrigerator.

Squeaky Door · Apr 26, 2025

First one Lasted 20 years.

AJ Madison · 4 out of 5 stars

We owned this model refrigerator for 20 years and when it failed we did not want to modify the cabinets so we purchased it again. Hopefully the new one works for 20 years too. The first one had a single door and we purchased a French door style. I think we prefer the single door. Additionally the doors spring squeaks something terrible after just 2 months. The instructions do not say, but there is a stop block at the top door hinge to limit the degrees of the door swing so it does not hit the cabinets or counter-top. The doors dent very easily so it is important to set these blocks right away. The "professional" installers had no idea about the door swing restrictors. I had to figure it out myself.

Hopeful in California · Nov 25, 2024

Extraordinary space in refrigerator.

AJ Madison · 5 out of 5 stars

I bought this refrigerator 1 month ago to replace another KitchenAid refrigerator of the same dimensions (side by side with water/ice dispenser in freezer door), which was 20 years old. We like the large storage in the refrigerator and convenience of a freezer drawer. One issue we have is there is not water dispenser in the refrigerator, which is no big deal as we have reverse osmosis faucet in the sink. The refrigerator looks great with the oak panel doors to match our cabinetry that were installed. The unit seems to be commercial grade, which should imply a long life.

me2024 · Mar 5, 2024

Interior Lights

AJ Madison · 4 out of 5 stars

After 4 years of ownership one by one all the interior lights have gone dark. Replacing them has be FUN. But why would the manufacturer allow this to happen?? It is a nuisance.

$$$$ · Jun 2, 2023

Great Design

AJ Madison · 5 out of 5 stars

This is my second Kitchen Aid refrigerator and even though I never saw a floor sample, I'm very impressed with the new design. Unlike my first one, the motor of the new fridge is hardly audible. The interior lighting is another power saving feature, the lights turn from dim to bright. The shelving and door built out give plenty of space as well as the freezer section.

Renate99 · Nov 3, 2021

Waited a Year

AJ Madison · 5 out of 5 stars

One year almost to the day! Glad I waited, panel ready built in 84” beauty, first one I bought in 1999, space is huge, bottom freezer designed by a engineer who did a fantastic as to lay out.

Lee Burns · Aug 25, 2021

Best unit out there

AJ Madison · 5 out of 5 stars

Great unit overall. Good capacity. Awesome look. Great features. Simple for a simple person. Is all about the looks. Great freezer space.

JJV16 · Feb 21, 2021

Better than most

AJ Madison · 4 out of 5 stars

Thanks for asking. This is our 2nd KitchenAid. Previous was a side-by-side and we loved but redid our kitchen and added 5 new KA appliances. Our new refrigerator is the French Door. Several comments with it. First, the ice maker is most inconvenient. It is a real pain to get to for off/on. We have back issues and its a strain to get to the lever. Why don't you put it in the front with an easy on/off switch. We don't want a door ice dispenser!!! Also, the freezer does not look to have the same capacity as our side-by-side. Requires us to use the fridge in the garage more. Also, the full width drawer on the inside is poorly designed. Both outer doors need to be opened to get to. Impossible when arms are full. Would rather have a 2nd set of split drawers like the set above it. Also, when outer doors are closing, they often close with a loud bang, particularly the left door. Why not have a "soft" auto-closing system like our kitchen drawers? This will allow the doors to close softly and automatically. Would we buy again? Not sure. We are big fans of Kitchen Aid and would likely do a lot more researching with other brands. We have never had a French Door design before and will not get it again. Thanks for asking for our opinion.

· Feb 20, 2021

great style

AJ Madison · 5 out of 5 stars

The unit is very modern looking and stylish. The interior is beautiful. The Exterior stainless steel is beautiful. The height is very modern looking.We replaced a 22-year-old KitchenAid refrigerator with this one

dramd · Feb 19, 2021

Efficient but door problems

AJ Madison · 4 out of 5 stars

I love all the products KitchenAid makes but my refrigerator doors have spring problems. It makes a broken spring sound that gets worse and require a technician to come out and adjust it. Strange issue for such a greay company.

Cps1890 · Feb 19, 2021

Nothing but the best

AJ Madison · 5 out of 5 stars

We recently moved and remodeled. Having had this frig before for 17 years didn’t cross our minds about anything else. We just bought another one for our new house never had any problems in 17 years so I will take another 17 any day. Kitchen aid is the best u can get in my opinion we have all kitchen aid and won’t get anything else you cannot go wrong with this frig u pay alot but nothing like subzero or viking my mom has subzero and it doesn’t compare

Undertaker · Nov 17, 2020

Terrific refrigerator

AJ Madison · 5 out of 5 stars

This refrigerator was installed almost 3wks ago. It replaced a 19yo kitchenaid which serviced us well. We’re so happy with the new as it fits into the same space as the old one, however has about a 15-20% more internal capacity, which is fantastic especially under these difficult times where we need to store more refrigerated items!!

Dujy · Mar 26, 2020

looks good with great features

AJ Madison · 5 out of 5 stars

Very happy with this refrigerator but very expensive

Kenneth Kai · Mar 20, 2020

Great features and ample storage

AJ Madison · 5 out of 5 stars

My 27 year old Kitchenaid built in Refrigerator/Freezer finally died and I replaced it with this one. There is more and better situated storage capacity in the refrigerator and freezer than my old one.

Palladio · Mar 18, 2020

Super quiet refrigerator

AJ Madison · 4 out of 5 stars

Our new KitchenAid refrigerator is super quiet as compared with ones we have owned in the past, including KitchenAid products

Bobo98775;28 · Mar 12, 2020

Perfect

AJ Madison · 5 out of 5 stars

Love all of the compartments. Freezer is a great size!

Janet208 · Feb 26, 2020

Great refrigerator!

AJ Madison · 5 out of 5 stars

I bought this as a replacement for built in KitchenAid refrigerator. My old refrigerator was side by side, I like this French door much better, seems to have more room and easier to find things.

Kim35 · Feb 3, 2020

Just beautiful!

AJ Madison · 5 out of 5 stars

Love this frig, beautiful, works great, enough space and easy to see everything.

BBSantos · Jan 23, 2020

French door frig

AJ Madison · 5 out of 5 stars

I remodeled my house and got all kitchen aid ! The refrigerator is not only beautiful but very roomy .

Tuppy · Jan 16, 2020

Freezer door had issues but addressed by Mfg.

AJ Madison · 4 out of 5 stars

I bought this a few months ago and the freezer door had defects including sharp edges and a dented door. Sales company spoke to Kitchen Aid and I opted to get a new door rather than a different brand because I liked the style and inside of the fridge better than other brands. I received the new freezer door and I am quite happy so far.

JoanneLA · Jan 10, 2020

Energy Efficient!

AJ Madison · 5 out of 5 stars

We thoroughly enjoy all the features and benefits of this refrigerator. We ordered it as a panel-ready refrigerator and it looks AMAZING in our kitchen with matching panels to go with our kitchen cabinets. The interior of the refrigerator is roomy enough for two people.

Irish Redhead · Jan 8, 2020

Meets expectations

AJ Madison · 4 out of 5 stars

Unit fits into space where previous unit was, Design sleek and glossy black finish is very attractive and does not show fingerprints. Layout OK but would prefer if vegetable drawer could be opened without having to open both refrigerator doors. Otherwise lots of useful space in very useful layout in both the refrigerator and freezer.

STANO · Dec 13, 2019

So far so good

AJ Madison · 5 out of 5 stars

Only had it for 2 weeks but everything is going well. I do like the shelving and lighting compared to our side by side that we replaced with the french door style. Getting used to the ice being on the bottom. I do think that the price is very high as it offers the same features as a non built in style.

· Oct 8, 2019

Built-in refrigerator

AJ Madison · 5 out of 5 stars

Love this refrigerator for the interior quality and especially the freezer and the built-in drawers

Jeannie41 · Sep 19, 2019

Love the look,

AJ Madison · 5 out of 5 stars

My kitchen has a completed look. As it is open to the dining and living rooms, the panels make a huge difference.

mombar · Aug 29, 2019

Beautiful design

AJ Madison · 5 out of 5 stars

I bought this KA built-in to replace an aging SubZero built-in. Features are all I expected and the design enhances my kitchen.

J C B · Aug 22, 2019

Good refrigerator/freezer combo.

AJ Madison · 4 out of 5 stars

I bought this item about 2 weeks ago and it has met all my needs. The freezer is a little small but we knew that going in. Runs super quiet.

stubag · Aug 12, 2019

Worth the Wait

AJ Madison · 5 out of 5 stars

Very pleased with the appliance. It’s whisper quiet and maintains constant temperatures.

Dickey Boy · Jul 25, 2019

Beautiful refrigerator!

AJ Madison · 4 out of 5 stars

It’s a beautiful refrigerator, and the platinum interior is elegant. Takes a while to get used to, because it’s much darker than a white interior. Hard to see bottom shelf of freezer. Higher held lit; there is no light at the bottom level. Less capacity than previous built-on. Bought extra door shelves to increase capacity.

Kathyorn · Jul 18, 2019

Great Product, I would change a few things though.

AJ Madison · 4 out of 5 stars

I have been waiting to replace my old bottom mount single door K/A built-in for several years as I was waiting for the 36" wide french door model to arrive. So far it has been a good product, runs very quiet with no issues. Here are a few things I would recommend for changes or improvements: 1) The left side door when allowed to close on its own slams way too hard. I realize it needs a little boost to actuate the sealing plate between the doors, but this is a lot. The items in the door shelves bounce around and sound like they are going to break sometimes due the door closing speed. Some type of slow close dampener would be nice. 2) The freezer door takes what I think is an excessive amount of opening force to overcome the seals, once it has unsealed itself the door opens the rest of the way very easily. I could see where this would be a bigger issue with the elderly or handicapped. There should be an optional foot pedal operated lever that can give some initial assist when opening the freezer. 3) There is no way to shut off the icemaker, the operating manual says to lift a lever which does not exist in this model. 4) The control panel display only shows the SET values of the refrigerator and freezer compartments. My old unit showed the ACTUALl temperatures as well as the setpoints. I had to purchase a pair of thermometers for the two compartments to have the peace of mind of knowing that they are always at the proper temperature. 5) This is just a personal preference, but I would prefer a white interior instead of the gray. 6) There is no butter tray.

Doug K/A · Jul 11, 2019

Love the fridge!

AJ Madison · 5 out of 5 stars

It cools well and holds its temperature consistent. It is so quiet compared to the one I had previously. The platinum interior is a very elegant touch.

Dlg05602 · May 30, 2019

Significantly superior over Thermador

AJ Madison · 5 out of 5 stars

Replaced my 20 year old Kichenaid refrigerator with a Thermador. Hate the Thermador and miss my Kitchenaid.

Jack's · Mar 9, 2019

Perfect fit; great use of space.

AJ Madison · 5 out of 5 stars

We purchased this to replace our 30 year-old Subzero which had stopped working and could not be fixed. It was the same dimensions as the old Subzero and substantially less expensive than a new Subzero. We are very happy with the look and functionality of the new KitchenAid.

Bgun · Jan 4, 2019

Love This Refrigerator!

AJ Madison · 5 out of 5 stars

I absolutely love this refrigerator! It has ample storage and love all the features. So happy I chose this unit.

Vickie0118 · Dec 31, 2018

Love this Baby!

AJ Madison · 5 out of 5 stars

We bought this KitchenAid refrigerator to replace our 30 year old SubZero. I could not be happier with this purchase. I have read some of the reviews that have one or two stars and I just had to stand up for this great machine. This fridge is beautiful inside, and although I had to get used to the new design, I find this unit just as ample as my old one. The temp is steady and exactly spot on. The freezer keeps my frozen items perfect. I just love the black stainless color and with four grandchildren you cannot beg it to show a fingerprint, and after the 30 year old SubZero the silence is golden. If you are looking for a built in, you should try this one a try.

SnazzyGram · Oct 27, 2018

Beautiful, efficient, sleek

AJ Madison · 5 out of 5 stars

I’ve been using this refrigerator for a little over a month. It’s very well designed with space for everything. I’m very pleased with th purchase.

Sharon66 · Sep 6, 2018

Features

AJ Madison · 5 out of 5 stars

I love the French Doors and the comparments in the freezer.

Tutu42 · Aug 31, 2018

Great replacement for the GE Monogram

AJ Madison · 4 out of 5 stars

Haven't had it for very long, happy with performance to date.

MikrB · Jul 17, 2018

Features

AJ Madison · 5 out of 5 stars

I am really happy. Went from a SubZero to KitchenAid and I love my KitchenAid

Red apron · Jun 20, 2018

Great Looking

AJ Madison · 5 out of 5 stars

I bought a month ago and I love it. It replaced a 30 year subzero what a difference

Alan234 · Jun 16, 2018

Really love the new refrigerator

AJ Madison · 5 out of 5 stars

I bought it a month ago and it is the first new refrigerator in 30 years. Hopefully this will last as long

Impressed 1234 · Jun 4, 2018

Looks great in our kitchen

AJ Madison · 5 out of 5 stars

We remodeled our kitchen and this was what we chose. Mainly we had used a KitchenAid unit prior and loved it

Jjheinemann · Apr 14, 2018

Built in is not really a built in

AJ Madison · 3 out of 5 stars

This is not a true “built-in” refrigerator. Cost the same as other high end built-ins but sticks out past the cabinet so door can open - does not have the swing out hinges. Paid way too much for such a oversight.

Klstone2124 · Feb 19, 2021

French door refrigerator

AJ Madison · 3 out of 5 stars

Bought this as a replacement for an older failing Sub Zero. Unit works very nice but the shelves in the doors are very small. A lot of space is lost due to the width of the molded shelf mounts in the door and the mating ends on the individual shelves. The french door design also loses some storage space compared to a single refrigerator door.

Stingrayone · Aug 22, 2018

shelves without significant ease of use

AJ Madison · 3 out of 5 stars

I bought this a month ago as a replacement for a built in GE that failed and part was not available. Thsirefrigerator fits well, lighting inside is meiocre. The shelving a d drawers are mundane without special bins for sheeses or enough room for veggies. The Freezer compartment is relatively small compared to other refrigerators The right door slams very hard

WrW St. Paetersburg · Dec 14, 2025

Didn’t live up to expectations

AJ Madison · 3 out of 5 stars

Materials are flimsy. Drawers don’t fit tightly. Upper lights take up too much space. Not near as good quality as my older Kitchenaid

PPW62 · Nov 4, 2025

Owner

AJ Madison · 3 out of 5 stars

I wish I had bought just the regular refrigerator instead of this built in (the only reason I purchased the built in was to replace the built in that was came with our home). on the positive side, the old builtin had apparently lasted for over 20 years; however, I do not anticipate that this newer one will last that long. This refrigerator does NOT seem to have as much space as the older model and the interior appears to be much "dimmer" (i.e., not well lighted, in my opinion). This model does not have a compartment designed for butter (no compartment has a cover that the older model did have). The freezer section in this newer model seems much smaller than the older model, and it too seems not well lighted. I would do further research if I had to buy again.

Baconbits · Jul 20, 2024

Over priced

AJ Madison · 3 out of 5 stars

Bought this fridge to replace existing built in as I did not want to have to mess with changing or modifying surrounding kitchen cabinets. Price was ridiculously high for such a small unit with basic features

Mab 23 · Jan 1, 2024

Over priced Refrigerator for Quality

AJ Madison · 3 out of 5 stars

I have had my refrigerator for less than a year and a couple of bins have broken. And that is not the worst part but I can't find replacement parts. It disappointing what I have spent on this refrigerator and can't find these parts have only owned it for 8 months

AngieR · Feb 24, 2022

Regret buying

AJ Madison · 3 out of 5 stars

Bought this about two years ago as part of a complete kitchen redo. Regret buying it. Performs okay, but reliability is mediocre. Interior LED lights have failed twice and the icebox control arm constants falls off and is way too difficult to reconnect.

K2021 · Feb 20, 2021

nice design

AJ Madison · 3 out of 5 stars

We have a smaller kitchen so we wanted a built in to save some space. We soon discovered that the freezer space is limited after emptying our old refrigerator. this was disappointing. Within the first few days the lights fell off the produce draw so we had to set up a service call. We are also surprised as to how hard the doors slam if you done hold them. Hopefully we wont have anymore issue going forward.

papa2020 · Nov 20, 2020

Fits the Hole in my wall

AJ Madison · 3 out of 5 stars

I replaced an older Sub-Zero fridge, and this unit fit in my cabinet hole perfectly. For the price, this is a great built in fridge. It holds a temperature, and the limited inside space is organized reasonably. However, for the price I would wish that it would include other small features like a door alarm.

MrSlippers · Oct 18, 2019

It’s a fridge

AJ Madison · 3 out of 5 stars

Disappointed with interior lack of space, this is a built in but doesn’t hold anywhere near my Sub Zero in same slot Somehow the interior is divided up poorly Freezer as well

Replacement envy · Jan 4, 2019

Replacement for older Kitchen Aid

AJ Madison · 3 out of 5 stars

Our previous side-by-side Kitchen Aid died after 17 years so we replaced with another Kitchen Aid. After 6 weeks, still trying to adjust to French Door design. Less room, particularly for fresh vegetables and fruit, is an issue so far. Veggie drawer only holds one pack of salad with small bag of carrots. Just making more trips to the store.

Lenie 27 · Oct 24, 2018

Cheaply made

AJ Madison · 3 out of 5 stars

I bought this over a month ago. Installation has had its problems and the frig is not half as good as the one I had 18 years ago. It seems very cheaply made. I am very unhappy with my purchase.

susanZ · Jul 17, 2018

How do you spend so much $ & no egg or butter tray

AJ Madison · 3 out of 5 stars

I just had my Kitchen Aid black stainless built in refrigerator excitedly delivered. It does look beautiful. But for the price, Kitchen aid should include a butter tray, egg tray and freezer racks.The paperwork should include what trays come with the refrigerator, no where in the paperwork or website does it list parts included. The pictures make it seem like all the trays included. See picture.

bldrann · Oct 18, 2017

Very Disillusioned

AJ Madison · 1 out of 5 stars

We aren’t happy with our KitchenAid panel ready refrigerator. We bought this to replace our 24 year old SubZero. The shelf layout is bad. You have to open both doors to pull out the bottom drawer. That drawer should be split like the two above it. There isn’t nearly the shelf space that we had with our SubZero. We had to purchase the Kitchenaid handles separately. They are hideous looking. We returned them to get something more aesthetically pleasing. It is very quiet and the ice maker works well.

Ozzy32 · Oct 17, 2019

Not what I expected in a Kitchenaid Appliance

AJ Madison · 2 out of 5 stars

I love Kitchenaid appliance - small appliance and major appliances. I just purchased a Kitchenaid induction cooktop (5 stars) for the same kitchen. In the recent past, I’ve purchased a duel fuel double oven range (a high quality machine) and a refrigerator/freezer for an apartment (which I like a lot, and it also has French doors). Now I have this very expensive, very large French door panel-ready refrigerator. This refrigerator is a HUGE disappointment. There were no photos of the interior available when we purchased it, so we had to rely on a floor model that was supposed to be very similar - it wasn’t. The available storage space is much less than anticipated (see photos). The produce compartments are miniscule. To open one of the produce doors you need to have both exterior doors open otherwise the drawer hits to door. The interior of the refrigerator is very shallow. Even the storage space on the insides of the doors is more limited than much smaller French door models we’ve had in other houses: I can’t even fit the butter container in the door because the holder is too narrow at the top and the container lid catches on it. I am also not a fan of the platinum interior - too dark. Were it to do all over again, I would select another refrigerator. I purchased this appliance because I have never been disappointed by Kitchenaid. The record is now broken.

ExperiencedKitchenaider · Aug 26, 2019

Loud Icemaker

AJ Madison · 2 out of 5 stars

I am not happy with the sound that the icemaker makes. I feel that it should be quieter considering how much we spent on this refrigerator. I also feel that the produce drawers are too small. I had an older version of this model and those drawers were much more useful.

Lstuart · Sep 22, 2025

Poor quality

AJ Madison · 2 out of 5 stars

Poor quality control. The evaporator is leaking water inside. Just is a sign of time maximizing profit over pride in craftsmanship. My first kitchen aid refrigerator that was replaced lasted 25 years. This is another Boeing story about American manufacturing. Trying to get it fixed.

Ravim · Apr 14, 2024

Terrible

AJ Madison · 1 out of 5 stars

I have had this for almost two years, and nothing but problems. The freezer always freezes over, have to scrape off all the ice build up. The refridgerator portion doesnt stay cold, it constantly runs and never turns off.

Steve D. · May 26, 2020