Customer reviews for FIN-0000650

Great capacity

AJ Madison · 5 out of 5 stars

Plenty of room, nice interior setup, love the craft ice and configuration in general

B Mike · Jan 2, 2026

Love it!

AJ Madison · 5 out of 5 stars

Love this refrigerator! My last one ran all the time. So quiet and cavernous. I literally was able to combine 2 refrigerators into one! Love the craft ice. I use it for everything and love how it keeps drink cold without dilluting them. I use the knock knock feature to quickly look inside to make my shopping list.

Douglas16 · Jan 5, 2025

Very nice and clean design

AJ Madison · 4 out of 5 stars

Very nice and clean and nice window to look into the fridge to see what needs to be restocked

Lgusers · Jan 5, 2025

Looks good in kitchen

AJ Madison · 5 out of 5 stars

It's beautiful we love it not use to side by side but we're getting there. We have one problem it doesn't come with an egg rack not sure Why?

CHONCHIS FREG · Dec 26, 2024

Best kitchen upgrade

AJ Madison · 5 out of 5 stars

I love my refrigerator lots of space . It looks fantastic in my kitchen. Best upgrade ever

Valerie H · Dec 9, 2024

After replacing the craft ice maker.

AJ Madison · 4 out of 5 stars

After replacing the craft ice maker the refrigerator as a whole works good.

Fred535 · Dec 7, 2024

LG Double Door fridge

AJ Madison · 4 out of 5 stars

Bought this fridge for our new home about a year ago

TonyCap · Nov 23, 2024

Bad Warrenty

AJ Madison · 4 out of 5 stars

Love the fridge. The only complaint I have is having to schedule a repair wirh LG. I wasted a whole day waiting for a company come out that doesn’t seem to exist.

AllanPaji · Oct 22, 2024

LG the best we So happy with it

AJ Madison · 5 out of 5 stars

Amazing products from LG. LG is the best we love it

Motasem · Sep 27, 2024

2+ year owner

AJ Madison · 5 out of 5 stars

We have had this refrigerator for 2+ years! We love it! Craft ice is amazing, great water pressure. I likely would have given it more of a 4.7 instead of a 5 ⭐️ only bc of the smaller than normal freezer storage & the regular ice isn’t great keeping up at times but overall it’s been an enjoyable refrigerator:) I would buy it again!

RefrigeratorLG 1212 · Sep 7, 2024

Best fridge we have ever had.

AJ Madison · 4 out of 5 stars

Going on a month now & it seems to be working just fine. Having the window has been fun, & of course the ice & water dispenser. I'm not happy with the taste of the water yet. I'm hoping it'll eventually be toy liking. The ice has seemed to taste reasonable. I put a thermometer in the door with a remote sensor in the freezer side. The fridge is set at 37 but the temp never gets below 42 in the door. But if I put the sensor in the back it's right at 37°. So the door usually sits around 44°. The freezer is right on 0° thru-out. Should I be concerned about the door temp where we keep milk?

CBurden · Aug 23, 2024

Great product!

AJ Madison · 5 out of 5 stars

I love the sleek design, plenty of room, no handles to break off! The instaview feature is my husbands favorite!

Lorie Stacy · Jul 28, 2024

Instaview refrigerator

AJ Madison · 5 out of 5 stars

Refrigerator has great features instaview, craft ice, LG ThinQ, stainless steel. Looks and works great it’s the center piece of my kitchen.

Jstrub1 · Jul 6, 2024

Nice design

AJ Madison · 4 out of 5 stars

Just bought this over a month ago, super happy with the decision so far. Only rating a 4 since we haven’t had it long. I love that it makes two separate ice cubes! I believe that’s my favorite part! Yes it’s cool that you can knock and the light comes on, but honestly I think I’ve only done that once since having it.

Curtis1992 · Jun 21, 2024

Superior Product, Fantastic Price

AJ Madison · 5 out of 5 stars

Excellent product. Performing well, timeless appearance, and functions galore.

BFLO_Kingdom · Jun 20, 2024

Amazing feature

AJ Madison · 5 out of 5 stars

Awesome products so far so good! Look the features that light up and you can see through

Om2024 · Jun 20, 2024

Enjoying it!

AJ Madison · 5 out of 5 stars

I really enjoy our refrigerator. The only downside is our craft ice ball machine started making a loud knocking noise about a year and a half of purchase. Good thing we were still in our warranty time! They are going to replace that. So I would recommend buying the extended warranty. Other than that, it’s great!

Great but watch for · Jun 6, 2024

Great look. Cool buttons

AJ Madison · 5 out of 5 stars

We got this as a gift a few weeks back! Not only is the craft ice amazing. The look is elegant and sexy in my kitchen. Only thing I wish they could improve. 6 cubes a day of craft ice. They really covered everything from a stinky fridge, with a built in air freshening system. Also the knock on the glass display to see what in the fridge, is a wonderful, energy efficient feature.

SquaxinBoy · Apr 8, 2024

Great features.

AJ Madison · 4 out of 5 stars

I've had my refrigerator for a mo th now. I love everything about this fridge but the ice maker. When you push the panel to get ice cubes or shaved ice in the front door, it goes everywhere. There is no easy way of getting ice without it ending up on the floor.

Tonig716 · Mar 5, 2024

Not remarkable just good

AJ Madison · 4 out of 5 stars

Had for about a month great fridge but the craft ice takes a very long time to produce

Kedron · Mar 1, 2024

Great Refrigerator

AJ Madison · 5 out of 5 stars

This was delivered and placed into service in our kitchen approximately six weeks ago. We are extremely pleased with exceptional functions and room inside this refrigerator. Highly recommend.

MAP46 · Feb 27, 2024

Great product

AJ Madison · 5 out of 5 stars

Have had product since January 13th. It has proven to be a fantastic purchase, the features of this refrigerator are above and beyond our expectations.

MAP46 · Feb 2, 2024

Great Product

AJ Madison · 5 out of 5 stars

What a great purchase, this side by side refrigerator has surpassed all expectation. Highly recommend.

MAP46 · Jan 26, 2024

Nice unit

AJ Madison · 4 out of 5 stars

Nice unit. Have had to repair ice production. Unfortunately, the outside can be dented very easily. The window is nice, just not used very often.

Andy1411 · Jan 17, 2024

Modern

AJ Madison · 5 out of 5 stars

We love how this refrigerator looks, so modern and classy.

Mcfia · Nov 10, 2023

A nice fridge with wireless and InstaView

AJ Madison · 5 out of 5 stars

I bought this fridge two months ago. I connected this fridge to the ThinQ app. I am able to control the fridge via the phone app. I like craft ice. The fridge is reliable. I like the InstaView feature a lot. I have a lot of space in the fridge to put different items. One thing that can be improved is that LG can add support for HomeKit, Google Home, and Alexa. Currently, I am not able to use voice control that much. Just Alexa can turn on/off the ice plus.

Mohammad Vahid · Nov 10, 2023

Amazing Fridge!!!

AJ Madison · 5 out of 5 stars

I bought this about a mouth ago and its a great fridge. love the craft ice maker and the easy access door on the front which allows me to grab drinks or other things without letting too much of a cold air out and I love that the handles are inward instead of sticking out to save room.

Coy3388 · Nov 2, 2023

Great Buy

AJ Madison · 4 out of 5 stars

I bought one last year for myself and one for my mother. I love everything about this refrigerator. It has so much shelf space in both the refrigerator and freezer side. I took off one star because the craft ice machine stopped working before the 1 year mark in both refrigerators . I am waiting on the replacement to come in the mail. We still get cubed and crush ice, but I really chose this brand because of the craft ice. Oversell a great buy!

Jodine2 · Oct 25, 2023

Craft ice is my Fav

AJ Madison · 4 out of 5 stars

I have had my new gorgeous fridge for a few weeks now so I’m still getting to know it lol . I still miss my deli draw but made it happen with containers on one of the shelves , so I can make anything work and move on but when you get water it does seem to drip and leave a water mark which is no big deal I wipe it but for some it might be a deal breaker . The craft ice is a huge winner for me I even put it in my glass of water -some have said it’s loud when making the ice but I get excited I have new ones waiting for me ! so far I like the shelving and drawers waiting on my first holiday to really test it’s abilities , the door shelves are deep and hold a lot which gives me more space on the inside shelves . So far very happy with my new fridge .

FLBOYMOM2 · Oct 23, 2023

Great LG refrigerator

AJ Madison · 5 out of 5 stars

I really like the refrigerator. I love the see thru door

Wendyk50 · Oct 13, 2023

best purchase ever

AJ Madison · 5 out of 5 stars

I absolutely love my refrigerator. One of the best purchases I’ve ever made.

mdeanna · Oct 8, 2023

LG Amazing

AJ Madison · 5 out of 5 stars

I absolutely love my refrigerator, very doable, easily to clean, and very bright not to mention the Ice ball maker-phenomenal!

· Oct 4, 2023

Great features

AJ Madison · 5 out of 5 stars

I purchased this refrigerator in July, and I love it. The look is a great look for the remodeling of my kitchen. I especially love the pocket handles and the craft ice. I loved the look so much that I purchased the range dishwasher and microwave to match. Again, the pocket handles on these appliances make everything so sleek.

Glammother · Oct 3, 2023

Craft Ice!

AJ Madison · 5 out of 5 stars

I recently purchased the LG 27 CU. FT. SIDE-BY-SIDE INSTAVIEW™ REFRIGERATOR, and I couldn't be happier with my choice. This refrigerator offers an abundance of space, making it a dream for storage. Its modern design has completely transformed the look of my kitchen, giving it a sleek and upscale appearance. One of the standout features that I love is the automatic UV cleaning of the water pourer spout, ensuring that the water I drink is always fresh and safe. But perhaps my absolute favorite aspect is the craft ice balls. They add a touch of luxury to my drinks and are a conversation starter when I have guests over. Overall, the LG InstaView refrigerator has exceeded my expectations. It combines style with functionality, and the attention to detail, like UV cleaning and craft ice, sets it apart. I highly recommend this fridge to anyone looking to upgrade their kitchen and enjoy the convenience it brings to daily life.

Jwpga · Sep 26, 2023

Replacement

AJ Madison · 5 out of 5 stars

Bought this fridge because my other lg fridge compressor went out. Hope this one last longer than the first one. Love the dual ice maker on it. Like the no handles sticking out. Seems bigger than the last as well.

Texasdawgs721 · Sep 19, 2023

Live the glass door

AJ Madison · 4 out of 5 stars

I haven't had my fridge that long so far I love it

ThinQ FRIDGE LG · Sep 19, 2023

Glamorous

AJ Madison · 5 out of 5 stars

I have been having this for a year now and it still looks amazing. I love how deep the shelved are, i can put a large aluminum pan into the refrigerator. I love the craft Ice, it gives guest the feeling of high class drinking. Also, the vegetables trays are really deep and contain a lot of food. It was my main reason for buying it because I am vegan. And lastly the glamorous front tap door is a great upgrade to my kitchen. The refrigater is great the best I have owned food stays at a great temperature effortlessly.

LGthinQuety · Sep 11, 2023

Great design and tech features for side by side

AJ Madison · 5 out of 5 stars

Bought in August of 2022 and had delivered to our newly renovated home in October. We love the handles in the doors and the instaview. Had an issue with the craft ice but they made it right.

Beeler · Jul 7, 2023

Support was there while under Warranty.

AJ Madison · 4 out of 5 stars

We enjoy this machine especially the craft ice maker. . It did fail but LG did mail me s new one after going through the diagnostic flow chart with the call taker.

Cowboylogic · Jun 21, 2026

Inconvenient drawer handles

AJ Madison · 4 out of 5 stars

After using this product for several weeks, this is what I have discovered. Drawers both freezer and refrigerator are difficult to use handles are on the bottom of drawer. Makes it difficult to open especially for people with bending difficulty. The handles would work much better if they were on the top of the drawers. This is especially true for the bottom drawer.

SmokenJ · Jun 7, 2026

Great preview window

AJ Madison · 5 out of 5 stars

I liked the look and features..2 types of ice ..craft ice cubes are the coolest

Quinny65 · Jan 10, 2025

Great features the tech is very impressive.

AJ Madison · 5 out of 5 stars

I purchase the item in Dec 2024 and my family and I love it especially my spouse she is head over heal about the features and space. I love the fact that I use my phone to check the status.

JRYO44 · Jan 7, 2025

Awesome Refrigerator

AJ Madison · 5 out of 5 stars

Loving my new refrigerator. It is so spacious and has so many amazing features. I love the craft ice and window on my door.

Roseann Price · Jan 1, 2025

Great features, Many useful options, See thru door

AJ Madison · 4 out of 5 stars

We have had the unit for about 20 months and we love it and all the great features and options, When they work right. We really like the see thru door and tap to turn on the light. And the craft ice balls are super for drinks. But we had the craft ice maker replaced twice under warranty before we got it to work right. And just recently the whole unit stopped working with no power at all. It was traced to a bad freezer fan and bad power board and was replaced with no charge due to problems with them. Overall we really love it but only time will tell if it lasts. I am cautiously hopeful!

Handyman Dwayne · Dec 22, 2024

great features

AJ Madison · 5 out of 5 stars

I bought this about a month ago and it works just great in my kitchen. I love the ice and water taste great. keeps everything nice and cold

liz222 · Dec 16, 2024

great features

AJ Madison · 5 out of 5 stars

I am so happy with my fridge so far thank you so much

liz222 · Dec 4, 2024

I have the best and greater experience

AJ Madison · 5 out of 5 stars

This is the best company for anybody to use. I recommend this to a lot of people. They are very reliable and they are ready to help no matter how the situation may be. Just want to use your opportunity to say thank you Rodrigo to LG for your support and technical Thank you you

STEPHEN OGINNI · Nov 29, 2024

Many good features and a few issues

AJ Madison · 4 out of 5 stars

We have had our unit for about 2 years now and when it was originally delivered the door was damaged so a new unit was swapped out. Then we had some problems with the craft ice not working all the time. After 2 replacements we got it working. Now we woke up and it was totally dead. The freezer fan was shorted out which disabled the power supply, So the fan was replaced under warranty and it's working again. There are many useful features like craft ice and tap to turn on the light but I wonder just how many bells and whistles you really need. The fact it is connected to our network is great for checking out the unit and testing to make sure it is working properly. I really like it but I think the warranty should be reset if there is an issue until it can go a full year without any problems. I'm just saying if a company stands behind a product then it shouldn't be a problem and might just make it so products are built to a higher standard. I'm just saying!!!

HandymanDwayne · Nov 21, 2024

Great features !

AJ Madison · 5 out of 5 stars

Love this refrigerator. Look great in my kitchen. Like the artisan ice

TeresaA · Nov 11, 2024

AJ Madison · 4 out of 5 stars

Good fridge but having a lot of issues with the craft ice maker

Jessa19 · Oct 24, 2024

wife likes it

AJ Madison · 5 out of 5 stars

bought it a couple of months ago and we love it. only complaint was it took a will to get the ice cubes to stop tasting funny. Threw a 5 0r 6 bunkers of ice away and it stopped. i think it was the water line they made me buy. before they would hook it up.

· Sep 22, 2024

Excelente features

AJ Madison · 5 out of 5 stars

I bough this unit because is big, good technology plenty room and the price was right

· Sep 19, 2024

Refrigerator Repair

AJ Madison · 5 out of 5 stars

I need repair on my LG REFRIGERATOR. They came out in a timely manner. Also repair job was completed with no hassle

Brit504 · Sep 17, 2024

Perfect fridge

AJ Madison · 5 out of 5 stars

Loved the fridge has everything I wanted and was looking for.

Mart79 · Sep 2, 2024

Nice Refrigerator, except the Craft Ice Maker

AJ Madison · 4 out of 5 stars

We brought the refrigerator over July 4th weekend. Everything about it is nice except the craft ice maker has only worked 2 times. It would get stuck after making ice 1 time, work a few rounds, and now no ice would come out. We've tried the troubleshoot steps, watched youtube videos, but nothing is helping.

A from FL · Aug 29, 2024

Love my review panel on the front of my fridge

AJ Madison · 4 out of 5 stars

I've had my unit for almost 3 years now and the only issue i have with it is the craft ice maker gets frozen over and the ice gets stuck in the treys. Still waiting on my replacement ice maker from LG.

Mark Raye 59 · Aug 27, 2024

AJ Madison · 5 out of 5 stars

I bought this a few weeks ago and I love it. If the door is left open it sends an alert to my phone. I can change the temperature and turn the ice maker on all through the app.

Qumeasha · Aug 25, 2024

Awesome Refrigerator

AJ Madison · 5 out of 5 stars

This is the second time we have bought this model refrigerator! We bought the first one and loved it so much, had so many compliments on it from friends and family. Everyone loves the sleek, clean and modern look of the refrigerator. They love the knock knock door to look into the refrigerator without opening the door. But what blows everyone’s mind is the two separate ice makers; one on the freezer door that you can fill your glass from- either cubes or crushed ice, and then the Craft ice inside the freezer that are round orbs of ice that everyone wants in their glass to drink from! The spacious interior provides lots of room to put my refrigerated items in and the drawers never allow my produce to freeze or feel wet. The clear shelves make it easy to inventory everything in the refrigerator and freezer for food preparation or creating a shopping list. And clean up is a breeze inside with just a wipe down throughout the refrigerator and freezer sections. When we sold our house this refrigerator was quite the incentive for the buyer along with our other LG appliances. When we bought our new home we made sure to order this exact model and had it delivered! We love this side by side refrigerator!!

Sally76 · Aug 24, 2024

Great purchased!

AJ Madison · 4 out of 5 stars

Got the frige several months and it arrive on tine! Unfortunately the water valve got stuck couldn’t dispense water or ice. Got it replaced through 3rd contractor with no charge! The frige is working very well, nice cold, water and ice dispense, you can control with the App, it a great big purchase.

Kaorlee · Aug 19, 2024

I like the Kraft ice

AJ Madison · 5 out of 5 stars

Working I love that it is WiFi you can check temperature and adjust it and other functions and it has two ice makers and a knock on the door feature so you can see on the inside without opening the doors

Mr Carter · Aug 15, 2024

Awesome Refrigerator

AJ Madison · 5 out of 5 stars

I haven't had a new refrigerator in years this one is so AWESOME and keeps everything very cold. I'm so Happy with this purchase.

Sharon Lewis · Aug 9, 2024

Quick solution & easy self installation

AJ Madison · 5 out of 5 stars

I have had trouble with the craft ice maker in my frig making loud noises. With a quick conversation online, the replacement ice maker was sent, along with very simple install instructions. In addition, a new water filter was also sent, all free of charge.

Gloria A · Aug 4, 2024

AJ Madison · 4 out of 5 stars

Bought new and a spot that didn't get painted was a problem. Have yet to be reimbursed. As much as I spent on this I'd like it in tip top shape.

yep1 · Aug 4, 2024

I love it

AJ Madison · 4 out of 5 stars

water hose taste is bad you need to put a tasteless hose

Gary Needham · Aug 3, 2024

Fancy Refrigerator

AJ Madison · 5 out of 5 stars

I bought this a month ago, I'm happy with it, quality is good and it makes carve ice!

Bella303 · Jul 26, 2024

Big and Beautiful

AJ Madison · 4 out of 5 stars

I ‘ve had this fridge for a few weeks and it has some really nice features! I enjoy the bigger size (more storage!) and the water filter is in upper right corner of the fridge which makes it so easy to change. The craft ice maker is fun and my pups love to play with the round ice. The ‘peek in’ option makes it easy to check items inside without opening the door (ya have to love that when you live in the desert!). However, I wish it had adjustable shelves in both the fridge and freezer and more drawers. I like things organized and it’s hard to do that without moveable shelves; and it has 2 drawers in both fridge and freezer areas, another one in each area would be nice. Overall, I really like it. It is a beautiful addition to my kitchen.

Barb09 · Jul 22, 2024

Great but could have improvements

AJ Madison · 4 out of 5 stars

Have used for about a month. Love the ball ice inside freezer. The problems I’ve had is getting the ice to produce enough. When the door runs out, takes a long time to replenish. I wish there were more videos on tips and tricks.

Rbadkins · Jul 11, 2024

Great work

AJ Madison · 5 out of 5 stars

I got this 2 years ago and happy with it working good and very good maintenance with LG team

Maher Al Karkhi · Jul 11, 2024

Plenty of size. Like the craft ice feature.

AJ Madison · 4 out of 5 stars

Replaced a 15 yr old refrigerator. Happy with purchase

Earl W · Jul 8, 2024

I love the craft ice! 😍

AJ Madison · 5 out of 5 stars

I bought my LG refrigerator 2 yrs ago. I also bought a stove, dishwasher and a microwave all LGs.

Skargo42 · Jun 30, 2024

warranty issues

AJ Madison · 4 out of 5 stars

took a while to get thru but “John” was very helpful.

jankam · Jun 15, 2024

Stays really cold and make great cold water and ic

AJ Madison · 5 out of 5 stars

I bought this refrigerator for my son. He picked it out and he just loves it. My great-grandson loves tapping on the glass and a light comes on inside the refrigerator and he can see what is in there for him.

84harleygirl · Jun 12, 2024

LG side by side

AJ Madison · 5 out of 5 stars

We love this. Replaced a smaller counter depth. Lots of room and woeks great.

Tom943 · Jun 5, 2024

Gorgeous and Roomy

AJ Madison · 4 out of 5 stars

Overall, I love this refrigerator. Both the refrigerator and the freezer hold a LOT and it's gorgeous as well. My only complaint is that the ice maker just can't keep up with our need for ice. We finally had to get a water line run to our old refrigerator in the garage to supplement our ice supply.

redsmsformula · May 22, 2024

AJ Madison · 5 out of 5 stars

I bought a stove and a refrigerator. I am so glad that I did so much and my wife is so happy with it more likely. If we had to, we were purchase it all over again that’s not satisfied that we are with your appliance.

· May 11, 2024

Great featured

AJ Madison · 5 out of 5 stars

I purchased my fridge a year ago and I love it. Features are awesome. Very supportive of my mom and I needs.

Dorice · May 9, 2024

Great refrigerator!

AJ Madison · 5 out of 5 stars

Bought this to replace another brand. Larger capacity and side by side instead of french door/bottom freezer. We love it!

LG side by side 27 cuft · May 7, 2024

AJ Madison · 5 out of 5 stars

I was able to get help by talking to a person rather a machine. I loved that and he was very patience with explaining my problem. He solve finding exactly what I was talking about. Good service .

· May 6, 2024

Enjoying the ice options.

AJ Madison · 4 out of 5 stars

So far so good. It’s been about a month and a half so far everything is great. The ice maker and water seems to miss many cups but not a bid deal

Fridgefam · May 1, 2024

Best fridge ever, well worth the money

AJ Madison · 5 out of 5 stars

The best Fridge I ever owned, the fridge that was in this apartment never worked right, now I have a fridge that keeps things fresh and nice and cold

Christoper · Apr 8, 2024

The wifi refrigerator

AJ Madison · 5 out of 5 stars

My wife was looking to replace the LG refrigerator that we had still in great condition after 12 years of use. The idea was to have a bigger storage capacity fridge. We have only 1 week and days with it and for now is good

Test fridge · Apr 5, 2024

Great service A+

AJ Madison · 5 out of 5 stars

Very happy with the service and the advice of your team. I have installed the new unit and it's working great.

Sweety2554 · Mar 31, 2024

Sleek

AJ Madison · 5 out of 5 stars

As of today, this fridge has been ok. I love the picture view concept and I like the alert sound when the fridge has been open too long. The color is stunning. The value was fairly reasonable. The cons are not enough drawers or shelves in the freezer. And no handles to open it or close it.

Dannie127 · Mar 23, 2024

A Great Product 💯

AJ Madison · 4 out of 5 stars

Another great product from the LG Company the refrigerator is great and freezer is better -🧊❌ waiste less energy than others good for the wallet.

Skualo77 · Mar 18, 2024

Excellent product 💯

AJ Madison · 4 out of 5 stars

Another great product from the LG company the refrigerator work great and the freezer better ❌- 🧊 and waiste less energy than others.

Skualo77 · Mar 18, 2024

My Best Buy of 2022

AJ Madison · 5 out of 5 stars

I bought it two years ago and I am glad I did…no problems at all. Excellent service too

Ali number one · Mar 18, 2024

80% Score

AJ Madison · 4 out of 5 stars

It's coming to almost 11 months since I purchased this refrigerator & I really like it. The space & tech is just great; & I think it is really economical. There are only 2 items of concern: 1. The water filters are pricey unless you gamble on the cheaper versions 2. I wish the tray covers were very tempered glass or plastic. There's lots of stories where someone dropped something & that glass just shattered; & they are not cheap to replace

Hila · Mar 17, 2024

LG Frig

AJ Madison · 5 out of 5 stars

Great refrigerator, We have had issues with the Craft Ice Maker but LG has come through every time, They replaced it once, and then sent us a brand new Craft Ice Maker and a Water filter free of charge, Great Service

Toddneesh · Mar 17, 2024

I’m especially excited about the round ice cubes

AJ Madison · 5 out of 5 stars

I never dreamed a refrigerator could be so perfect.

RjBomr · Mar 14, 2024

Great Fridge

AJ Madison · 5 out of 5 stars

I purchased this fridge, and I'm so glad I did. I love the design and features this fridge has to offer. Made a huge difference in the overall appearance of my kitchen.

Wina26 · Mar 8, 2024

Great features

AJ Madison · 5 out of 5 stars

I bought this refrigerator about a month ago. Love the craft ice and nano features. Keep going BIG LG!

LAM22 · Mar 7, 2024

Great ice maker

AJ Madison · 4 out of 5 stars

Bottom drawer should not open from bottom bit cumbersome to reach all the way to the floor to open drawer

Kedron · Feb 25, 2024

Love the features!

AJ Madison · 5 out of 5 stars

We bought this last October after our fridge of 20 years died. I LOVE this refrigerator! Lots of organized space - glass front so I can see inside, and my FAVORTE feature: craft ice balls. These are wonderful for a good whiskey or just to make the kids' drinks fun. We did have an issue with the craft ice maker in January, but LG was quite prompt at sending us a replacement within 2 days, along with very easy instructions to replace it. Definitely a good purchase!

SIrick · Feb 23, 2024

See what's inside without opening the fridge door.

AJ Madison · 5 out of 5 stars

I have had this fridge for 2 months and I love it. I love the ice and water dispenser and I really love the fact that you can tap on the glass fridge door to turn and the ight on and see what's inside without having to open the door, thus saving energy and my electriv bill. I haven't found a use of the Wi-Fi capability yet. I do really like the large capacity.

LimeyBoy · Feb 18, 2024

Good buy

AJ Madison · 5 out of 5 stars

Lots of room, very efficient Ice maker with both craft ice and regular cubes. I really like the instaview.

Musicalmark · Feb 9, 2024

AJ Madison · 4 out of 5 stars

The refrigerator is beautiful. The craft ice maker has been replaced twice in one year since purchasing. Everything else works as it should. I'm hoping that the cooling system keeps working as it should. I hear it's a new system also.

Julio C Aguila · Feb 2, 2024

Fun Fridge for family of 6!

AJ Madison · 4 out of 5 stars

Overall we are happy with our new fridge. The inside is spacious and has a nice look to it and the knock feature is fun. I am trying to figure out how to keep dust particles from adhering to the lower front and showing so much. I have also dumped 5 trays of ice balls and they still taste salty. Once we get these little things adjusted I am sure it will be perfect!

Fantastic4 · Jan 24, 2024

New isn't always better

AJ Madison · 4 out of 5 stars

This is not my first LG refrigerator. I had the one with the 2 door open function that allowed you to get drinks, etc out without opening the entire refrigerator. LOVED THAT PRODUCT!! But can not locate a similar one in our area; so we opted for this refrigerator with the "knock" and see function. I simply love the simplicity of the look. It matches my other LG products in the kitchen perfectly. What I would change if given an option, is 1) to add a handle and 2) remove that hinge on the top of the door, if possible. This is a fairly deep refrigerator and the hinge just sticks up a little too high for comfort. And I love the sleekness of the look, but it requires you to grab the ledge under the door to open the refrigerator because there is no handle. I'm not a big fan. Once you start using the refrigerator, the practicality of not having a handle becomes clear. You can't come in with a bunch of groceries in your hands to put things up, etc and grab a handle with 1 or 2 fingers to open the door. You have to lower your hand and grab the edge of the door. This results in whatever is in your hands, sliding door your arm, hand, etc and hitting on the refrigerator door. Just my thoughts. I intend to have this refrigerator a long time, but I sure did LOVE the previous version more than this one.

MonicaK17 · Jan 21, 2024

Nice Refrigerator

AJ Madison · 5 out of 5 stars

Bought this earlier this mont. Very happy with it. Icemaker is terrific. Quiet and non stays full. Water dispenser is easy to use. Has a problem with water taste several days after installation. Based on google search just popped the water filter out and reinstalled That solved the problem. Very odd experience, never happened with any other refrigerator brand. The see see through door is unique. Takes getting used to but not a problem

RicWat · Jan 18, 2024

Great Fridge Overall.

AJ Madison · 4 out of 5 stars

Overall, we really love this refrigerator. Lots of room inside, especially for a side-by-side. The knock-knock window feature is a nice quick and easy way to see inside to check for items. The inside door ThinQ panel makes changing settings very simple and easy. Love the ability to have craft ice as well as regular ice cubes ready to go. The only reason I’m not giving this a 5 star review is because the craft ice maker stopped working just a few months after purchase. Thankfully the LG chat site was very responsive and sent out another ice-maker, which was very easy to install. It was just annoying that the craft ice maker didn’t work for very long. Otherwise, this is a great fridge and I would definitely recommend it.

Jlzbrg · Jan 17, 2024

Open clean look feel wonderful !!!

AJ Madison · 5 out of 5 stars

Excellent the rich luxurious feature in my kitchen. I'M so happy I made this purchase.

Redgrl · Jan 17, 2024

can be seen from outside when you hit the glass

AJ Madison · 5 out of 5 stars

it has a lot of spaceand I love the design I recommend them to family and friends

I love LG service · Jan 10, 2024

Excellent Service

AJ Madison · 5 out of 5 stars

Excellent service. Christopher was extremely polite and knowledgeable. Went over and beyond to service the issue

BBoat · Jan 3, 2024

Awesome!!

AJ Madison · 5 out of 5 stars

I am overjoyed with this refrigerator!! It is super quiet and it looks so awesome!!

Marilyn staton · Jan 1, 2024

Great ice

AJ Madison · 5 out of 5 stars

Great refrigerator with great ice. The larger spherical ice lasts really well to keep things cold.

Eric11 · Dec 27, 2023

Craft Ice Balls Make it Unique!

AJ Madison · 4 out of 5 stars

We bought this refridgerator a few weeks ago and could not be happier. The shelves ae spaced appropriately for our needs and we love the craft ice maker.

Mit21 · Dec 26, 2023

Insta View Refrigerator is great!

AJ Madison · 5 out of 5 stars

We made a great choice/purchase. It has all the features we required and some we didn't (Craft Ice).

Bdbrol · Dec 21, 2023

Great features!

AJ Madison · 5 out of 5 stars

After approximately 40 years my two refrigerators quit working! While searching for a replacement, we came upon the LG 27. I needed the extra space and my husband fell in love with the ice maker! Three kinds of ice! Everyone loves knocking on the instaview door to look inside.

LG 27 Lynn · Dec 19, 2023

Great ice options

AJ Madison · 5 out of 5 stars

I recently purchased a new LG refrigerator and I'm very pleased with its performance.

Dmax657 · Dec 18, 2023

Quite

AJ Madison · 5 out of 5 stars

Extremely quite even when dropping ice. Plenty of room and everything is ready to get to.

Liam3829 · Dec 13, 2023

Beautiful appliances!

AJ Madison · 5 out of 5 stars

The LG appliances that we purchased for our new kitchen renovation did not disappoint. We did have a few issues with the items arriving damaged but LG was very helpful with making sure everything was taken care of and fixed.

Lindsayz · Dec 9, 2023

Best fridge I have ever had - nice design

AJ Madison · 5 out of 5 stars

This is a great fridge! I love a side by side as that style freezer works best for me organizationally. It opens similar to a feench door, which is great as the doors swing widely to allow access. It was so easy or organize and easy to see what you have. I LOVE the knock twice refrigerator view drawer, as my son can do that now to see what we have instead of standing there with the door open all the time. The ice and water dispenser on the door is brighter and easier to read than most - and a good design for selecting options. We also love the craft ice balls. Really nice upgrade. Highly recommend - super happy with it!

melissajane1234 · Dec 9, 2023

Love the see threw door

AJ Madison · 5 out of 5 stars

Love my new LG Refrigerator with the see threw door I can connect it to WiFi

Leepster · Dec 7, 2023

Newly own

AJ Madison · 5 out of 5 stars

So far so good. I only purchase refrigerator few weeks ago. Ask me after a year.

1Mrssue · Dec 5, 2023

Great Features and Large Space Capacity

AJ Madison · 5 out of 5 stars

We love this refrigerator. It's huge inside. My husband loves the bourbon ball ice cube feature. There is so much space for extra food if you're hosting a party or have a large family. The side door compartments in the refrigerator are really large too. The drawers in the freezer can hold a lot of food, if you like to meal prep, and the shelf space is more than adequate. If you have kids who are constantly opening the frig door to see what's inside, the see through glass is a mental lifesaver.

Dea3 · Dec 4, 2023

AJ Madison · 5 out of 5 stars

I’ve had it for two weeks and ami very pleased. Installers were very professional, helpful, and nice.

Brooke1934 · Dec 4, 2023

nice looking refrigerator

AJ Madison · 5 out of 5 stars

I love the way it looks in my kitchen. It has cool features, like knocking on the class to see through the door. Ample space.

Ellen H · Dec 4, 2023

Excellent I love those big ball ice

AJ Madison · 5 out of 5 stars

I chose the right refrigerator I love it. It's letting me enjoy the best of the ice the balls and the regular ice cube.

· Dec 3, 2023

Awesome Fridge

AJ Madison · 5 out of 5 stars

Love my new LG refrigerator with the see threw door

Leepster · Dec 2, 2023

Craft Ice Problems

AJ Madison · 4 out of 5 stars

Problems with Craft Ice not always working and has since failed. Otherwise refrigerator is good. New Craft Ice Maker sent by LG but not yet installed.

G plus M · Nov 30, 2023

amazing costumer service

AJ Madison · 5 out of 5 stars

costumer service excelent. I had problems with the refrigerator and the technical support did not help or show up in the reserved days but costumer service really help me to find a solution

cristinaw · Nov 29, 2023

AJ Madison · 5 out of 5 stars

I bought this refrigerator two months ago and I really enjoyed. This is the first refrigerator that I don’t have to go in and out to see what’s in there or to get ice LG really Step

Shortyfat · Nov 24, 2023

Great LG refrigerator

AJ Madison · 5 out of 5 stars

I bought this 6 months ago. It's been great. I love the round ice!!

Wendyk50 · Nov 12, 2023

Just what I wanted

AJ Madison · 5 out of 5 stars

After an initial glitch with the ice maker a repairman fixed it and told me to replace the water line with copper Had a plumber do that and all has worked since I am totally satisfied

Viking 49 · Nov 11, 2023

Nice fridge!

AJ Madison · 4 out of 5 stars

I love the fridge. Need the shelf on top of the top drawer as a jar fell on it and cracked it. Only 4 stars because I still cannot figure out Shabbat mode. YouTube press and hold freezer and water filter buttons simultaneously did not work. Annoyed. Craft Ice maker is super cool. I wish I understood all the temp settings to utilize them more.

ChanaH · Nov 11, 2023

Good fridge.

AJ Madison · 4 out of 5 stars

Great refrigerator. Ice makers are good both of them. The four star rating is only because the water that dispenses is not that cold.

Tejeda · Nov 10, 2023

The product is ok, but horrible instillation.

AJ Madison · 4 out of 5 stars

The LG refrigerator is fine, but the installation/installers were a disaster. So much confusion, that it took 4 sets of 2 people/ 4 visits for the installation problem to be done, and at this time the water problem still isn't fixed.

bb405 · Nov 9, 2023

Great features!

AJ Madison · 5 out of 5 stars

I bought this a year ago and have no complaints about this refrigerator, love everything about it from the craft ice to the adequate space and I can’t forget to add the double tap feature it has on the fridge side to view what’s in it without opening. It also adds a nice touch to my fully remodeled kitchen. I would definitely recommend.

Dad34 · Nov 9, 2023

Great turorial

AJ Madison · 5 out of 5 stars

Easy to install and help throughout the process and video

Andy16bpb · Nov 7, 2023

water and ice dispenser

AJ Madison · 5 out of 5 stars

I wanted a side by side because I had a bottom door freezer did not l did not like.

Viking 49 · Nov 6, 2023

Great features

AJ Madison · 4 out of 5 stars

I was disappointed that a brand new unit needed 2 new parts. But now that the issue has been resolved I love ❤️ the refrigerator.

Elgaupo459 · Nov 6, 2023

Great Fridge - Needs A Better Way To Close Door

AJ Madison · 4 out of 5 stars

We have had this refrigerator for about 2 years, the only Major Complaint is closing the refrigerator door. To close the door you literally have to reach around and pull the door closed. Because the door is so wide, It's really inconvenient and you make some serious fingerprints on the door. Then I noticed we were pulling the door shelves to close the door, this causes strain on the shelves. Our shelves started falling down breaking all our items and the shelf cracked. The design flaw is in the door if there was a little lip or pully on the door it would make a much better product!

CharmCarm · Nov 5, 2023

Great Refigerator !

AJ Madison · 5 out of 5 stars

We shopped all over for a refrigerator that had everything checked off on our list of needs and wants. This fridge is huge!. Looks great and the glass see-thru side is really cool. It makes a load of ice quickly, and it also makes really unique ice balls (for mixed drinks) with a separate ice maker drawer. Great price and great reviews we checked thoroughly before buying this beast. We are completely satisfied.

HogheadTexas · Nov 3, 2023

LG- A Trusted brand !

AJ Madison · 5 out of 5 stars

I Love my LG refrigerator so much . My warranty was close to when I needed a part I was hoping to get it still. They took care of me. Thanks!!

Anne7 · Nov 3, 2023

Great craft ice that last over several bourbon cup

AJ Madison · 5 out of 5 stars

The refrigerator works perfectly. It’s excellent on cooling for both the refrigerator and the freezer. The craft ice balls are excellent if you have a party and use this refrigerator for your bar area. The only downside to this refrigerator is that the ice maker that holds the ice is small and runs out of ice fast!!! I got seven or eight full cups of ice and it was already out. This would not work well for a family of four getting ice all the time. If you’re looking to use it for a home bar in the basement then it would work well(that’s what I’m using it for) but other than that it’s a excellent refrigerator

Oneway12 · Nov 1, 2023

Nice refrigerator…. Beware that ice machine

AJ Madison · 4 out of 5 stars

I bought this refrigerator last December and loved it. One of the things I loved most was the craft ice machine. Well, that lasted about 4 months and the repair people are having a hard time finding me parts. Overall, I still love the fridge but disappointed.

Mimi12776 · Oct 31, 2023

Side by side with Craft ice

AJ Madison · 4 out of 5 stars

Great capacity Love the craft ice Everyone comments on the round cubes Larger than the previous refigerator so it sticks out a bit

Grandma Becki · Oct 30, 2023

Love my LG fridge!

AJ Madison · 5 out of 5 stars

I have a very nice LG refrigerator. I was close near warranty. No problems at all. I did ask for a bottom basket replacement because it cracked. They replaced it and I definitely will purchase this brand again. Thanks!!

Anne7 · Oct 29, 2023

Great Customer Support

AJ Madison · 5 out of 5 stars

Customer support was great with helping me identify the exact replacement parts I needed to order.

gdouglas · Oct 27, 2023

Great purchase

AJ Madison · 5 out of 5 stars

I bought this fridge and so far my family and I are happy

Ruben22 · Oct 23, 2023

New LG Instaview refrigerator

AJ Madison · 5 out of 5 stars

I love my new LG fridge. The giant ice balls are all the rage. I love the spacious inside on the freezer and refrigerator sides.

Daphne16 · Oct 22, 2023

Great Product!

AJ Madison · 5 out of 5 stars

My family loves this refrigerator. Not only is it beautiful and modern, but it is also big enough that we have extra space still. This was an excellent choice.

Tikib1973 · Oct 22, 2023

Fine

AJ Madison · 4 out of 5 stars

Seems to be a fine refrigerator ... and we like the interior design. However, the craft-ice maker as stopped working.

PenNM · Oct 22, 2023

Great feature . Ice maker is awesome

AJ Madison · 5 out of 5 stars

I purchased my LG side by side a month ago and its the best fridge ever .

budmaster812 · Oct 20, 2023

Don't really need the instaview

AJ Madison · 4 out of 5 stars

Overall happy with product, custom ice maker broke within 1st 6 month's, LG sent me a new one and it was easy to install, don't really use the instaview but it was a feature that my wife wanted, water tasted funny at 1st, but fine now, would buy again.

Khro · Oct 20, 2023

problem

AJ Madison · 4 out of 5 stars

one major problem is where the settings board is located. It is on the right side when you open the fridge and if you are not careful you can accidentally hit the settings and screw the thing up, such as stopping the craft ice maker from working. And when this ice maker is working it makes this horrible loud noise before "dropping" the ice into the tray.

JudyAl · Oct 18, 2023

Love the features!!

AJ Madison · 5 out of 5 stars

I bought this a couple of weeks ago and love it!! My kids love to tap and see what’s in the fridge. This has saved us from them opening it up to see what’s inside a bunch of times. Love the craft ice feature to make my cocktail drinks a little fancier. Would definitely recommend this fridge.

Marcos407 · Oct 8, 2023

Love the instaview feature and the craft ice.

AJ Madison · 5 out of 5 stars

We purchased this fridge as our old one decided it was done. This fridge is very impressive and we love it!!

Kat J · Oct 6, 2023

A Great Buy

AJ Madison · 5 out of 5 stars

I love my new refrigerator and everyone comes over is so amazed.

the McIntosh · Oct 5, 2023

Great job well done

AJ Madison · 5 out of 5 stars

I love the experience the technician was very helpful explain everything I need to be explained I like that

Richard was very helpful · Oct 5, 2023

Connection to the phone app

AJ Madison · 4 out of 5 stars

Purchased this refrigerator a month ago. All the features work fine. I am unable to connect this device to the phone app. I spent 40 minutes on the phone with the help team and they we unable to help.

AGM51 · Oct 3, 2023

Craft ice

AJ Madison · 5 out of 5 stars

I refused to buy anything other than lg products they are the love of my life

Lg2me · Oct 1, 2023

nice

AJ Madison · 5 out of 5 stars

i bought it 3 months ago and it’s AMAZING! love it.

· Sep 30, 2023

Great service and process

AJ Madison · 5 out of 5 stars

Awesome technical team helped guided me a new ice maker replacement.

RongYu · Sep 24, 2023

Great product

AJ Madison · 5 out of 5 stars

Got this just about a month ago as part of a total kitchen renovation. It's a great refrigerator with excellent features. Looks fantastic in my new kitchen. Both the freezer and fridge have excellent storage capacity. The only drawback is there is no deli drawer, but I just use a removable plastic bin. Love the craft ice feature!

imadj · Sep 23, 2023

features

AJ Madison · 5 out of 5 stars

love this fridge, 2 ice makers, having ice when needed..

Idodntknow · Sep 23, 2023

Look fine

AJ Madison · 5 out of 5 stars

Nice equipment , What I was looking for for my house.

Alain Bulgado · Sep 21, 2023

Great Design and Features

AJ Madison · 5 out of 5 stars

I love my new LG refrigerator. The side-by-side design is great and functional. I also like the lighting inside when the door opens. Plenty of space and the shelves are easy to clean. The smart refrigerator is great! Very happy with the purchase!

CAH22 · Sep 21, 2023

Great product

AJ Madison · 5 out of 5 stars

Bought this fridge 9 months ago. It has been excellent cooling is perfect throughout. Also able to download any software updates through my phone

Dgtp · Sep 20, 2023

AJ Madison · 5 out of 5 stars

Happy with my decision to purchase this fridge. Love the way it works and keep my food fresh and cold.

Jemina Howard · Sep 19, 2023

Perfect fit!!

AJ Madison · 5 out of 5 stars

We love our new side by side refrigerator!! It has lots of room and is perfect for our families needs. We have enjoyed being able to knock on the door to see if there is anything we want out of the fridge before we open the door. It cools everything evenly and at the perfect temperature. I am super happy with this purchase!!

TOneillnavy · Sep 18, 2023

ice makers

AJ Madison · 5 out of 5 stars

I really love my refrigerator. The only problem I have with it is the craft icemaker, which had to be replaced, and was easy to install the new one. The warrantee is also great. Having two ice makers is a fantastic idea and is the reason I bought this particular refrigerator.

Sanabel Doodle · Sep 18, 2023

Bought it again

AJ Madison · 5 out of 5 stars

I bought out several years ago in Virginia. When in moved to Connecticut, although the refrigerator was fairly new, I replaced it with the LG which I like

WalterConnecticut · Sep 18, 2023

Awesome Fridge

AJ Madison · 5 out of 5 stars

Have had my LG fridge for a year now and I love it!

JeannieP58 · Aug 29, 2023

Great fridge

AJ Madison · 5 out of 5 stars

Love this fridge plan on keeping this one for a long time

Jordan15 · Aug 26, 2023

Loving my new refrigerator.

AJ Madison · 5 out of 5 stars

The refrigerator was purchased 5 months ago, and we only had one issue. It was easily and quickly resolved. The service repair people came to the house, and it was an easy fix. They were expedient.

Kim Caesar · Aug 25, 2023

Good refrigerator! minus the craft ice

AJ Madison · 4 out of 5 stars

Great refrigerator so far, only had it a month. Works good the only thing I would say is the craft ice balls aren’t really “craft ice” it’s not clear ice, good amount of bubbles in there. It more like regular ice in a different shape.

JayLU · Aug 22, 2023

Nice refrigerator

AJ Madison · 5 out of 5 stars

So far I'm liking my new refrigerator. Looks very nice inside and out.

Sandfam · Aug 12, 2023

Craft Ice...

AJ Madison · 4 out of 5 stars

needed. craft ice repair, but was seen quickly and repair was done in a timely manner...

LG Craft Ice · Aug 12, 2023

Love this frig!!

AJ Madison · 5 out of 5 stars

We bought this refrigerator a couple of months ago and we just love it! Our last frig had so many issues with the ice maker freezing up and so far that hasn't happened. The round ice cubes have been a fun addition. The space in the frig and freezer are both great. In general, it runs pretty quiet. The ice maker is very loud when it drops the ice, but I guess that is expected.

Lind2580 · Aug 9, 2023

I like my KG

AJ Madison · 5 out of 5 stars

I bought my LG a year ago. Overall I like it very much. Door ice maker failed to work once before the factory warranty. I called the LG and they sent a mechanic to install the parts. I have ice any time I need. Hope the ice maker won’t fail again. Also I purchased extra 2 years warranty. Hope next time it will cover all expenses.

Magda2o22 · Aug 7, 2023

Awesome refrigerator

AJ Madison · 5 out of 5 stars

I've had this refrigerator for a year and a half now. I love the size and the look. Everything's been working as expected except the craft ice maker stopped working. I called LG and they sent me a replacement ice maker without much hassle and included a water filter. I received the replacement the following week and it's all working again. I'm not completely convinced that the ice maker was broken though...I'm thinking that maybe if I unplugged it and "cleaned" it imaybe would have fixed the problem...nevertheless I really appreciate the ease of getting this problem resolved so quickly...zero cost out of pocket!

Keokani · Aug 5, 2023

Has lots of space

AJ Madison · 4 out of 5 stars

We love the craft ice but is an overall ok fridge. I wish we would have purchased something with smaller shelves for better storage of small items.

Lg LRSOS2706S · Aug 5, 2023

Nice features

AJ Madison · 4 out of 5 stars

The first one delivered had issues with the compressor two hours after delivery and set up. A new w one was sent and so far it is working great. Love the custom ice maker

Mom225 · Aug 3, 2023

Craft ice refrigerator

AJ Madison · 5 out of 5 stars

We just love our new craft ice refrigerator. It’s truly amazing and we are the rave of all our neighbors. Unlike past refrigerators we have purchased we have no complaints with this unit. Thanks LG. Timothy Sall

Craft ice refrigerator · Jul 31, 2023

Great Refrigerator

AJ Madison · 5 out of 5 stars

Loaded with great features, looks sharp and continues to provide exceptional service. Very happy with decision to buy this model after owing French door refrigerators for the longest time.

Duane G · Jul 31, 2023

Very cool!

AJ Madison · 4 out of 5 stars

I am happy with my purchase for the most part! The knock screen feature is a MUST for anyone with kids. The ice maker options are also super cool, I love my round ice! Only thing that stinks is my freezer seal is defective and I am waiting on my replacement. Hopefully the new one won’t do the same thing.

KatB03 · Jul 29, 2023

Great experience

AJ Madison · 5 out of 5 stars

My fridge was giving us trouble with not cooling properly so I reached out to customer support to have someone come out to look at it. The process was fast and easy!

SandyyyM · Jul 27, 2023

Great craft Ice and large refrigerator

AJ Madison · 5 out of 5 stars

We have had this refrigerator for a year now. The glass front is nice to look inside without opening the door. The two ice makers are greak. Love the craft ice.

· Jul 26, 2023

I love my refrigator

AJ Madison · 5 out of 5 stars

i bought like 3 months ago , the only thing I don't like is the ice maker . It don't make much ice

· Jul 26, 2023

Great Features!!

AJ Madison · 5 out of 5 stars

I purchased refrigerator in early July. So far, I am very pleased with it. I'm especially pleased with all the great features: two sources of ice, especially the craft ice...love it. Viewing what's inside is a special feature. It gives me lots of space in both the freezer and refrigerator which is exactly what I looked for. Another great feature is being smudge-proof..I only need to wipe with a cloth.

jazzyjoe67 · Jul 25, 2023

Love it

AJ Madison · 5 out of 5 stars

I love this refrigerator, specially after old model American brand. Kids love to use craft ice all the time. Regular ice maker makes ice so quite.

Lana25 · Jul 25, 2023

This unit has a lot of great features.

AJ Madison · 5 out of 5 stars

We got our fridge a couple of months ago and it has been great love the craft ice also lovw the space that it has great job LG.

Biddi · Jul 24, 2023

Lots of room

AJ Madison · 4 out of 5 stars

Love this fridge. Has lots of room. Stays super cold and I love the ability to control features in the app. Craft ice is the bomb! Thought I would use the knock feature more but really found it not that useful due to the fact most of our condiments block the view. The only down side for our family is that it does not make as much ice as I would have hoped. Hasn't filled the bin since I have had it. Had to buy ice a couple times.

LauraT70 · Jul 23, 2023

Love it

AJ Madison · 5 out of 5 stars

I am so glad I decided to make this purchase. Its a beautiful and is well made. Although, food has become expensive, I love to purchase, fill the fridge and organize the drinks on the door some can knock knock and see what we have available. It's just the best thing I have purchased.

Lizzylove · Jul 22, 2023

We LOVE this fridge

AJ Madison · 5 out of 5 stars

We left our last LG with our home sale and were sorry that we did. It was a door-in-door SmartView, and we just couldn't see getting another when we had a perfectly good fridge in the garage of our new home. Also, made me exercise a bit for my dinner! However, with all the 4th of July sales, we finally decided to fill the kitchen space, and my Wife found this. I assumed it was exactly the same as our last fridge, but am pleasantly surprised that it is not. Well, mostly, anyway. I DO miss the door-in-door, and I wish this one had handles in the tops of the doors as well, but it is sleek looking and HUGE inside. Fit our space perfectly as well, and the craft ice, though gimmicky, is pretty cool.

Cold Beers · Jul 19, 2023

Love

AJ Madison · 5 out of 5 stars

Had it for a month and have had NO ISSUES. People buy a product and don’t do their homework and complain when it’s not what they wanted. Size is great for us. No problems with shelves. Great craft ice maker and that dee through window! Sleek

Lulu24 · Jul 19, 2023

Love the big ice cubes !

AJ Madison · 5 out of 5 stars

I bought a year ago and happy with the product! I love the big ice cubes my drink stays cold a long time.

Angie LG customer · Jul 17, 2023

My Favorite Refrigerator

AJ Madison · 5 out of 5 stars

I have had this almost a year and it has been great. It has lots of room and I really like the french doors it makes storing things and being able to find them so much easier. I would recommend this fridge. I did have an issue with the craft icemaker however LG fixed it within two days which was awesome.

MckDPJ · Jul 17, 2023

Some good features, and some missing.

AJ Madison · 4 out of 5 stars

I have really enjoyed the ice makers and the ability to check on the device with my phone. I do wish I could buy another drawer to insert. We had to improvise with some cheap options. I also wish the filter lasted longer.

AdamZN · Jul 17, 2023

My new fridge is great and I love it a lot 🥰

AJ Madison · 5 out of 5 stars

Bought 6 months ago and love it. Freezer makes it easy to store a lot of food and it’s easy to find stuff

Leesada · Jul 13, 2023

Easy to use and great features

AJ Madison · 5 out of 5 stars

Love this fridge. The best part is the window in the door. Just knock and you could see in without opening it.

Lou1313 · Jul 13, 2023

Good fridge but craft ice broke on me

AJ Madison · 4 out of 5 stars

I bought the fridge back in Aug 2022 and it’s been really good. Good amount of storage and the controls are easy enough to understand. The downsides are 1. The knock feature to turn on the light is something I never use. 2. The craft ice maker broke on me after a several months of regular use.

Ivan the greatest · Jul 12, 2023

Overall good purchase

AJ Madison · 4 out of 5 stars

I bought this refrigerator as my first owned and not just apart of a rental unit and it did not disappoint. I love the design. I love the knock feature and I enjoy the crafted ice. I will say the only disappointment I had is that the ice spheres do not look quite like they should. Not as clear as advertised or as round sometimes. But other than that it is a great purchase.

Jdan07 · Jul 11, 2023

Great features

AJ Madison · 5 out of 5 stars

Love it. Been happy with the product ever since I got it

Sksb1227 · Jul 11, 2023

Love it

AJ Madison · 5 out of 5 stars

I really like this fridge the only set back was that the door was dented upon delivery. 2 doors later and i am stuck with a small dent for life I guess. Other than that it’s awesome!

Roger P · Jul 9, 2023

AJ Madison · 5 out of 5 stars

I received my refrigerator about a month ago. Works well

· Jul 8, 2023

Great

AJ Madison · 5 out of 5 stars

I've loved my LG and the craft ice specialty. The ease of updates via wifi is awesome

Vgrand27 · Jul 8, 2023

Overall we like it..

AJ Madison · 4 out of 5 stars

The knock on window feature is kinda fun, but the fun wears off in a couple of weeks. It takes more than a couple of days for the fridge to regulate the temperature, but once it cools fine. It feels a little cramped on the fridge side, lacks dairy and cold cut trays. If I'd noticed this at time of purchase I would have chosen a different model. Ice maker and freezer are great. Love the UV light and the easy to see lighted dial on the ice/water dispenser. Overall I'd rate it a 7.5, but if it last 10 years change it to 8.5. Purchase date. Jun/2023

dubz · Jul 7, 2023

very stylish

AJ Madison · 5 out of 5 stars

Had for a month+ and so far so good. I like the craft ice, but wish it made faster. Regular ice only available through the door dispenser, I would like to be able to grab a handful manually. Looks great and is a nice compromise when you have both black and stainless appliances. The drawer handles are at the bottom, I would prefer top, but not a deal breaker.

KINGBIRDBRAIN · Jul 3, 2023

Great fridge!

AJ Madison · 5 out of 5 stars

We've had this for over a month now and love it. Very spacious and functional!

· Jul 3, 2023

I didn’t want to have a smart fridge

AJ Madison · 4 out of 5 stars

I wanted a regular refrigerator, and when my ice stopped making ice I had to download an app to update my ice maker. Then it stopped making the ball ice again and called it in and they showed me where the reset button was. That is the only negative thing I can say. It is very roomy for food and I like the lighted door when just checking the fridge.

DevPip · Jul 2, 2023

Love it, love it, love it!

AJ Madison · 5 out of 5 stars

Outstanding performance! Love this refrigerator since the day I brought it home.

Chili91 · Jul 1, 2023

Loved the Kraft Ice Machine

AJ Madison · 4 out of 5 stars

Wonderful refrigerator. Like the tap feature even though we don't use it very often. We do love the round ice. We use it all the time. The only issue we had was we had to go online and update the ice machine as it quit making ice. We didn't know we had to do that until we contacted LG. It wasn't in the owners manual.

Cindya26 · Jun 27, 2023

AJ Madison · 4 out of 5 stars

Nice features but would like more flexibility with shelves

LG_Ray · Jun 26, 2023

Great refrigerator

AJ Madison · 5 out of 5 stars

I bought this last year and it is still running great

Shawn fas · Jun 12, 2023

Craft ice

AJ Madison · 3 out of 5 stars

I bought this fridge for the look and the ice craft. They have fix the ice craft 3 times and the freezer is giving problems after 3 years. Make sure to buy insurance for the fridge!

AdrianSd · Sep 19, 2024

World's worst ice & water dispenser.

AJ Madison · 3 out of 5 stars

A decent refrigerator overall but the ice & water dispenser is execrable. Whoever designed it should surrender their engineering degree. The ice flies in all directions if you don't seal your hands around the top of the glass you're filling. The lever to activate water flow hinges at the bottom instead of the top, such that the tilt of the glass sends water over the glass and onto the floor. Perverse!

Chris9265 · Sep 1, 2023

Don’t get the craft ice maker

AJ Madison · 3 out of 5 stars

The refrigerator works well, the craft ice-maker is in a constant state of disrepair. Do not spend extra money getting the craft ice-maker.

LG gone crazy · Aug 13, 2023

Needs better craft ice machibe

AJ Madison · 3 out of 5 stars

The refrigerator itself is fine. The craft ice machine always freezes up and needs replacing.

SH441244 · Jun 7, 2026

Refrigerator is great. Ice-maker inoperative.

AJ Madison · 3 out of 5 stars

The refrigerator is great, unfortunately, the ice-maker is not. The ice-maker has been repaired several times, but the problems never were corrected. Now I am waiting for a new door to be delivered to fix the problem. I have gone months without ice.

Kenbouche · Oct 3, 2024

Spacious, but not the most dependable.

AJ Madison · 3 out of 5 stars

Bought the refrigerator in December of 2021. It is very spacious but have already had to replace the craft ice maker and compressor.

MVT1 · Aug 30, 2024

AJ Madison · 3 out of 5 stars

I haven’t even had it for 2 years and it already broke down. Their repair process and policies are very bad.. . It’s been two weeks since I called to have it looked at and it’s still not fixed…

Repair sucks · Aug 7, 2024

Good Looking but functionality could be better

AJ Madison · 3 out of 5 stars

The window is a bit deceiving. If you put anything on the top shelf that’s all you will really see. Also it would be nice if the unit came with more shelf options and additional dividers or soda and miscellaneous items holders

Michael 5150 · Aug 5, 2024

AJ Madison · 3 out of 5 stars

Craft ice stop working soon after it was brought. It needed repairs.

Phillip1 · Jan 22, 2024

Craft Ice Maker Issues

AJ Madison · 3 out of 5 stars

I had my fridge for less than a year when the craft ice maker broke. I have since read numerous complaints about the craft ice maker and that it repeatedly breaks after being replaced. There is even a class action lawsuit at this time. I never would have chosen this model if I had known about this issue.

rcbuckeye · Dec 15, 2023

Good working Fridge with a bad part and drawbacks

AJ Madison · 3 out of 5 stars

Fridge performs well and looks nice. It was hooked up to electric and water supply, let the fridge sit for 30 mins to ensure no drips from the supply line, then pushed back into the surrounding cabinetry enclosure. 7 days later, we noticed the floor was raised up in areas near the fridge. we pulled it out and it was spraying from the water supply connection point. a company had to come in immediately and tear everything up and put in 8 units to move air and dry it out to mitigate any mold growth. needless to say, we have to replace half our subfloor, which means the top layer as well. during this process, we disconnected and reconnected the line 5 times to see if we could make it not leak. tried new fittings and gaskets 3 of those times. always leaks. it seems the housing you thread onto was very cheap and thin. i believe it has a crack in its own threads. It wasnt over torqued at initial install. Maybe the simple pressure/resistance from the supply line as it was pushed into place stressed it. its 2 months exactly from the date of purchase. i still need to get with LG to see if they will warranty or cover any of this. ive been dealing with the insurance claim and living in a house that has a kitchen with no floor. contractors finally started this week (good luck finding contractors to do a job immediately!). i try to stick with LG with most appliances, tvs, etc.. ill find out how good their customer service is this week. back to the rating. 3 stars because of the appearance and craft ice. it does have cheap thin "stainless" on it. already has 2 slight dings on the bottom front due to having to get so many air movers and dehumidifiers around it. got bumped by one and that happened. shouldn't have dented due to that. so, yeah, cheaply made, i bought an LG stove the same day and hope it is better built. ill find out when i have a kitchen again and get to use it.. im very disappointed and hope i can get this figured out.

GR1979 · Nov 30, 2023

Frig is real nice, a lot of room, works great.

AJ Madison · 3 out of 5 stars

A day after refrigerator arrived I noticed a panel on the top of it was missing, called the number given n the person n tech could not find it sooooo they sent out a tech n after him being on the phone with another guy they said it don't exist and left sooooo I went back to the store I purchased it from and took a picture of what they said doesn't exist. AMAZING

Bucked · Oct 29, 2023

LG ice makers broken in a year.

AJ Madison · 3 out of 5 stars

I bought this fridge a year ago and both ice makers broken right after manufacturer warranty, they required to change parts. LG brand is not good as i thought.

Unhappy LG consumer · Oct 17, 2023

Nice....but

AJ Madison · 3 out of 5 stars

I purchased this refrigerator about 8 months ago. Every time I close one side, the other side door opens. I have had food to defrost because I was unaware that the freezer side was opened.

RodneyD · Oct 4, 2023

Nice Fridge but Too Many Issues

AJ Madison · 3 out of 5 stars

I purchased this item almost a year ago and have experienced issues in this short period of time. The first issue is the craft icemaker stopped making ice. The second issue is the a strange chemical smell.

CollegeMom4 · Sep 27, 2023

An OK "smart" appliance

AJ Madison · 3 out of 5 stars

Nice looking model. Water does not come out too cold, craft ice maker broke and I was sent the part to install and fix (easy), the app really doesn't do to much and, to be honest, the knock on window to see the interior contents isn't very useful on a day to day basis.

wjb1 · Sep 25, 2023

Double Check

AJ Madison · 3 out of 5 stars

I like this fridge, but we have had problems with it. When the fridge door closes, the freezer door pops open, When the freezer door closes, the fridge door opens. I have had food to defrost because I was unaware that freezer door was open.

Rod B · Sep 6, 2023

IG Side by side

AJ Madison · 3 out of 5 stars

I bought my refrigerator one year ago a month after I had it the glass over the bottom drawer shattered in June of this year , the icemaker stopped working. I checked the water filter and there was never one in there . Now I have to do steps to my refrigerator before the guy can come and fix it And not only that the shelf on my door cracked and fell and broke crashing down breaking bottles. Iam so sorry to say I bought this LG because I heard it was number one but I have my doubts now

Roccom · Aug 8, 2023

Ice maker problem

AJ Madison · 3 out of 5 stars

My refrigerator has already had problems with the ice maker., had to be replaced once and now isn’t making the craft ice so it has to be replaced again.

Bermie71 · Jul 14, 2023

Refrigerator

AJ Madison · 3 out of 5 stars

I bought this refrigerator a little over a year ago and love it but have had trouble with the craft ice maker. I was happy that the company covered the repair and has warranted it for 3 years. The craft ice maker has been a problem which is why they extended warrenty

NV Arizona · Jul 10, 2023

Purchase with caution

AJ Madison · 1 out of 5 stars

I purchased this refrigerator back in March, I’m currently waiting on a repair and have been without a refrigerator for over a month now. Prior, would constantly go into defrost mode. Purchase with caution.

Jmeelah · Dec 23, 2024

Great refrigerator, terrible ice maker!

AJ Madison · 2 out of 5 stars

We love our LG refrigerator but have had several problems with the ice maker and craft ice maker. Both have been replaced but are now not working again. I did the diagnostics with the app and was told we would receive a replacement ice maker and craft ice maker and would install it on our own if they included replacement filters. We still have not received the replacement and currently have no ice or craft ice.

GThrapp · Nov 1, 2024

LG Has No Support

AJ Madison · 1 out of 5 stars

Freezer went out and I’ve messaged several times as well as called in. No response back.

Pretty but faulty · Oct 25, 2024

No that good.

AJ Madison · 1 out of 5 stars

The refrigerator is 1.5 years old. The in-door ice maker has been replaced 2 times now because the motor malfunctioned. The craft ice maker has also been replaced once because it malfunctioned.

· Oct 12, 2023

Ice maker not working

AJ Madison · 1 out of 5 stars

The reason that i bought this refrigerator was the ciol craft ice maker. After one year both the in door and craft ice maker have stopped working

Johnny Chicago 02 · Sep 25, 2023

Repair.

AJ Madison · 1 out of 5 stars

The repair that was made it only prepared for 24 hours and now. I have to send in another ticket to get the refrigerator fix again because another era code has appeared.

Denise954 · Jul 15, 2023

Poor service

AJ Madison · 1 out of 5 stars

Neither ice maker works and no one seems interested in fixing it or bringing me a working refrigerator that I paid for.

John1993 · Jun 17, 2026

Avoid this refrigerator

AJ Madison · 1 out of 5 stars

Compressor quit working after 5 years. It was covered under warranty but LG did not make it easy by any means.

Hendo79 · May 20, 2026

Control panel failure

AJ Madison · 1 out of 5 stars

we bought this refrigerator in 2021 and loved it ...........until the control panel went out (yes, in less than 4 years) and that part is on back order with no predictable date to come in..........this happened the week before Thanksgiving! Please do not consider buying this refrigerator! very disappointed in the quality of this product and how long it lasted.

Control panel failure · Nov 25, 2025

it is still a refrigerator!

AJ Madison · 2 out of 5 stars

the craft ice maker never works, I have repaired twice and it still doesn't work. Just gave up!, not good.

yvonne71 · Jul 23, 2025

NOT 4 ICE LOVERS

AJ Madison · 1 out of 5 stars

Purchased this 6 months ago, and I can't believe how horrible the ice maker is! If you love ice, don't expect the whole family to get ice once a day; it takes forever to make ice, even with the advanced ice feature on.

ahniegl · Dec 8, 2024

Craft ice maker is horrible.

AJ Madison · 1 out of 5 stars

The craft ice maker is horrible. It make a jackhammer sound when it works.

Stephanie Lu · Nov 5, 2024

AJ Madison · 1 out of 5 stars

This product has failed on me in less then a month

Mikee21089 · Oct 16, 2024

Horrible

AJ Madison · 1 out of 5 stars

Broke down after 2 years took over 1 1/2 to get it fixed, first tech Juan lied about fixing it, was using vulgar language on his cell phone, said he was coming back but closed the ticket, worst experience ever had to throw out food, expensive medications Worst experience ever

Horrible technician · Aug 26, 2024

LG isn't the best appliance for anyone's home

AJ Madison · 1 out of 5 stars

This model is horribly made. I would never recommend LG to anyone.

GATwy · Aug 23, 2024

Never works

AJ Madison · 1 out of 5 stars

I bought my. refrigerator 2 years ago. It has worked for about 14 months out of 24. They're finally gonna send me a new one.

Baddbob · Aug 9, 2024

Refrigerator

AJ Madison · 1 out of 5 stars

I bought the top of the line refriger and in less than a year it went out and I have had a really hard time getting it replaced After about seven months they're finally going to replace it

Baddbob · Jul 27, 2024

It makes giant ice balls that are great for drinks

AJ Madison · 1 out of 5 stars

When I bought this refrigerator I loved it however the year later the refrigerator is no longer working properly only freeze ice about once a day and trying to get it repaired or replaced has been a total disaster

Baddbob · Jul 24, 2024

Brand New Refrigerator Gone Bad

AJ Madison · 1 out of 5 stars

Can't even count as 1 star it should be 0 due to not working and LG not wanting to replace with a new refrigerator sold to me with a bad compressor. very unhappy with purchase

· Jul 18, 2024

lg frig

AJ Madison · 1 out of 5 stars

This frig sucks of course as soon as warrenty is out the frig stops working . Nothing is working bur the lights-!!!!!

shawvon007 · Jul 16, 2024

Looks good

AJ Madison · 2 out of 5 stars

Ice maker has stopped working twice. Not very reliable for the money.

Jness · Jun 21, 2024

UV light

AJ Madison · 1 out of 5 stars

Not good, the UV light stopped working exactly after the warranty was over. The filter is not good the water has odor

VaniaAli · May 2, 2024

Refrigerator

AJ Madison · 2 out of 5 stars

Cannot adjust the shelves big disappointment. Also the ice shoots everywhere. All over the floor. Not happy at all with this fridge

Turnierb · Apr 11, 2024

AJ Madison · 1 out of 5 stars

It seems as though this item does not make as much ice as it should and definitely not smudge proof as it stated

Nikesau · Mar 26, 2024

Worse refrigerator I ever had

AJ Madison · 1 out of 5 stars

Only about a year old it had the knock feature and was so excited but that changed fast

Scott Salyers · Feb 14, 2024

AJ Madison · 1 out of 5 stars

The refrigerator never got cold and never made ice. And it was brand new!

VRey114 · Feb 9, 2024

Good features bad experience

AJ Madison · 1 out of 5 stars

This LG fridge with knock feature was bought about 14 months ago hasn’t run maybe 4 months it’s whole life now it’s going to the trash

Scott Salyers · Jan 20, 2024

Great if it worked

AJ Madison · 1 out of 5 stars

This is the worst refrigerator I have ever had it is terrible had a new compressor put in it worked only a month it probably hasn’t been operating 3 months total it was brand new when bought probably have to get a new one but NOT LG

Scott Salyers · Jan 15, 2024

Unknown

AJ Madison · 1 out of 5 stars

I bought LG ref for the firsr time because I like the features. Mine was delivered Dec. 8 of 2023. But after the setup I did not check everything. The following day we noticed some icy part inside the freezer and the left side of the door was un-even so we disconnected it. I get in touched with the store where I purchased and so with LG tech suppport. I followed the basic troubleshooting. It is working but the part that I was complaining is still un- even or not perfectly aligned. The tech support mentioned that I need to replace the entire door. I even contacted the store but did not give me any solution to my complain. Both the store and LG did not helped me. So I rest my case and charged it to experoence.

MitchGone · Jan 8, 2024

Bad Product with dysfunctions

AJ Madison · 1 out of 5 stars

The refrigerators ice maker has broken several times in a year in a half. There is a class action suit against LG products which makes craft ice. There are issues with the ice maker. I wouldn’t suggest purchase

Lynn Bolden · Jan 3, 2024

Craft Ice maker does not work.

AJ Madison · 2 out of 5 stars

This refrigerator is really nice, easy to organize everything. The ice machine is terrible. We've tried online troubleshooting and have not had success. It was really great when the craft ice machine worked everyone loved it. The fridge is less than a year old.

Micks66 · Dec 24, 2023

Nice refrigerator, bat craft ice maker.

AJ Madison · 2 out of 5 stars

I like the look of the product, but too many problems with the craft ice maker. LG keeps sending videos on how to reset the ice maker, but none of them actually work.

LL4truth · Dec 23, 2023

Problematic model

AJ Madison · 2 out of 5 stars

Refrigerator is less than 2 years old. Have had it serviced a couple of times. When it runs well, its good but shouldn't be breaking down that much. Getting online help (chat) is a huge hassle. Last go around I was dropped 3-4 times from the chat and overall took about 1 hour or more to resolve that I needed to bring in a technician.

mcguijo · Dec 14, 2023

Project Manager

AJ Madison · 1 out of 5 stars

I bought this a month ago it came damaged and no resolution on the replacement of the damaged door has happened to date. I bought a new refrigerator and received a damaged one. the wheels of warranty move slow at AJ Madison.

· Dec 6, 2023

Keep looking for another brand!

AJ Madison · 2 out of 5 stars

It's a refridgerator. The "window in the door" is an absolutely useless feature, all it does is gather fingerprints and entertain the grandchildren when they tap on it to make the inside light up. If you put anyting on the shelves on the door, which obviously you're going to, you can't see past that stuff anyway. I didn't buy the fridge for that feature, but wouldn't recommend it if I had. The ice maker on the door quit working about 2 months in, and the hassle we had to go through in order to schedule a technician guaranteed that I will NEVER purchase another LG appliance ever again.

BadNamesAllTaken · Nov 28, 2023

AJ Madison · 1 out of 5 stars

The in door ice maker went out 2 wks. ago and you sent me a replacement ice maker and it still not working. And you cant find no one to repair it

no not a displayed model · Nov 27, 2023

AJ Madison · 1 out of 5 stars

It took almost 3 months and now i have frost built up in the freezer..its terrible..and the repair guy was rude, it like he didn't want to be here fixing my door which is still not working properly..

Lg qthin · Nov 9, 2023

Ice maker finally working but taste horrible

AJ Madison · 1 out of 5 stars

I have had nothing but problems with the ice maker’s. Can’t use the ice it tastes like chemicals even though it’s working now. It’s not my water.

Would not recommend KB · Oct 7, 2023

Disappointed.

AJ Madison · 1 out of 5 stars

I received it broken. I am still trying to get the door replaced. This is beyond ridiculous.

HampshireRoad · Oct 4, 2023

Do not BUY!!

AJ Madison · 1 out of 5 stars

Will never buy LG fridge again. Only after having fridge for under two years the compressor has gone out and we lost food from both freezer and fridge. After having compressor fixed craft ice maker broke.

Monsterg2 · Oct 3, 2023

Do not recommend.

AJ Madison · 1 out of 5 stars

Bought this fridge, waited 2 weeks for it to get to me for it to not work. I put stuff in it thinking it would work perfectly since it came to us new but instead it froze everything! I checked and it was set on 37 degrees which is manufacturer recommended setting. I turned it up to 43 degrees (as high as it will go and also not a safe temp for food) and I put a thermometer in it from my deep freezer to see if it was keeping temp. Within 20 minutes, the thermometer said 5 degrees with it set at 43! The freezer side was set to 0 per your recommendation and thermometer said it was -10, causing the water lines to freezer and be unable to produce ice or dispense water. This is the main purpose of a fridge is that the thermostat in it is accurate and functioning properly to keep food safe and fresh, it couldn't even do that. Returned this to the store and replaced it with a trusted brand.

Whittaker77 · Sep 29, 2023

Nice but having problems

AJ Madison · 2 out of 5 stars

Ice maker stops making ice at times. Also refrigerator beeps about every 30 minutes

CS58 · Sep 19, 2023

Pfft don’t waste your money

AJ Madison · 2 out of 5 stars

Waste of money! Ice maker broke at exactly one year. Real fishy if you ask me

Bigdukie72 · Sep 18, 2023

Dissatisfied

AJ Madison · 1 out of 5 stars

We had owned a LG Refrigerator for 19 years, no problems. We downsized to a smaller home in July and decided to purchase new refrigerator. We blame both ourselves and the salesman for not reviewing the features more thoroughly. We weren’t told about the round ice balls, so surprised when they started to dispense (loudly and slowly), not a useful idea in our thinking. Opening the drawers from the bottom, very unhandy. The glass front looked nice, but we’re constantly having to wash the fingerprints off. Finding milk, orange juice, etc, do not get as cold if put on the shelves behind the glass front. To say the least very disappointed in this purchase.

sarah65 · Sep 12, 2023

I won't recommend it at all.

AJ Madison · 1 out of 5 stars

We purchased it in May 2021, delivered and professionally installed in August 2021. We followed the instructions and replaced the filters several times, but the water tastes like medicine (chemical). It has been a year. Now we learned to throw away a half gallon of water every time and every day before the medicine-taste goes away! I think this is a common and known issue to similar LG refrigerators because we had the same experience with all LG refrigerators that we found in the airBnB rental homes.

Coco88 · Aug 22, 2023

Not so good

AJ Madison · 2 out of 5 stars

Just over a year old and it’s broken! No ice, it doesn’t cool adequately because it resets itself. So much for a 2000 appliance

Leon23 · Aug 19, 2023

Too small

AJ Madison · 1 out of 5 stars

I really do not like this fridge there is not enough space. It only has two drawers and not even one is a crisper to keep veggies fresh. It does not make enough ice on time to keep two people with ice water. It is so slow!! Also there is no small drawer or anywhere to store butter or cheese. It is just made wrong in all the wrong ways. Very disappointed

Boo771 · Aug 16, 2023

Not good design!

AJ Madison · 2 out of 5 stars

We bought this for our new home, guess we didn’t research enough, who ever thought the large round ice “balls”:were a good idea, was wrong…..we make a lot of ice tea and ever since we’ve had this refrigerated the “balls” still have a funny taste even after disposing of 4 trays! Have even tried baking soda. The pull out drawers opening from the bottom are very unhandy. Chose this refrigerator because of the dispenser for the water, small cubes and crushed ice, no handles to open doors and it does seem roomy.

sarah65 · Aug 13, 2023

I like the layout of the side by side

AJ Madison · 2 out of 5 stars

I’ve had this unit for about four months now. Everything works great except the icemakers. It has a door icemaker, and a craft ice maker. I’m having trouble with the craft icemaker. It pops loudly and no longer is it producing ice. The door icemaker seems to be slower than the previous LG refrigerator freezer that I had. I did call in and spoke to someone I think in the Philippines, which I had trouble understanding with the accent, and have no resolution at this time. I would like to have somebody come out and look at this unit so that I might enjoy it for years to come. So for me, the jury is out on the quality of this product. I have bought mini LG items in the past refrigerators, washer, dryers, etc..

Adam Wilfley · Aug 13, 2023

CRAFT ICE Maker Replaced two times one year!!!

AJ Madison · 1 out of 5 stars

Everything else work well, but, the Craft Ice maker has been replaced two times in less than one year,( owned since November 2022), once under labor warranty the second I had it delivered free, but I installed it. I'm afraid next time I would have to pay for the replacement and installation. This is a very nice future and it was one of the pros that make me select this model, now I'm not sure it was a good decision.

Tonino_mo · Jul 24, 2023

AJ Madison · 2 out of 5 stars

Very disappointed. Very little room in freezer and refrigerator. Craft ice maker quit and I have to try to install a new one because they can’t get a repairman to come.

annsosad · Jul 7, 2023

Can’t fix the ice maker

AJ Madison · 1 out of 5 stars

I bought this refrigerator and door ice maker has never worked

David padget · Jul 6, 2023

Do not buy !!!

AJ Madison · 1 out of 5 stars

Bought this refrigerator because I had the washer machine and dryer which is very good. The craft ice maker went out in less than 6 months had to have it repaired. The repair guy told me this is a persistent problem and it's a design flaw if I knew this before hand I would have not purchased so disappointed.

· Jul 2, 2023

AJ Madison · 1 out of 5 stars

I bought the refrigerator on 2/4/23 and for last month and Half 5 times your LG maintenance man has been to my house you have junk appliances I tell all my friends not to buy LG until you get your junk out of my house

KARNIK SAYADIAN · Jun 26, 2023

AJ Madison · 1 out of 5 stars

2nd refrigerator of same model and brand and having the same issues. dispenser light comes on by it self and stays on. meat drawer and fridge side not cooling properly

· Jun 20, 2023

Please help

AJ Madison · 2 out of 5 stars

Help, We just ordered and received this beautiful refrigerator this week. We cleaned out the ice and water and thought we were good. Then we opened the freezer door and the ice container fell when it was full of ice and broke one of the shelves. We had used the door several times in the last three days prior placing new items inside and had not touched the ice maker again and then this happened. Where would we go to buy a new shelf? How do we make sure the ice maker is seated properly when we had thought we had done so and come to find several days later that it can just fall down? Have no idea what to do from here. Can someone please email me back?

Help pls · Jun 13, 2023

Not what I expected for what we paid.

AJ Madison · 2 out of 5 stars

We bought this refrigerator in December 2022, six months ago. Our craft ice-maker has been out of service for a month I called for repair roughly 21/2 weeks ago. The icemaker was replaced. The very next day my door dispenser water was frozen. My craft & inn door ice-makers are not working, everything in my refrigerator is frozen. I had to throw away at least $200 worth of food and drinks. I am now waiting on a new board for the refrigerator which should be installed soon. I bought a refrigerator to eliminate stress and have something nice for the house so far I can’t say I am happy.

Cjatti · Jun 13, 2023

Great product poor quality from aj Madison

AJ Madison · 1 out of 5 stars

The delivery team scratched the fridge and did not install the water line that I paid for

Bobs420 · Jan 16, 2022