Customer reviews for FIN-0000642
Read the 293 customer reviews available in this collection, with full review text and ratings.
AJ Madison · 5 out of 5 stars
Was just what I needed after replacing one of 35 years And was available at a great price and timely delivery !
Bk327 · Aug 8, 2021 · 2 found this helpful
Great refridgerator! Sleek, modern & amazing!
AJ Madison · 5 out of 5 stars
I purchased this about 3 weeks ago since my fridge died the weekend my contractor finished my kitchen. Food fits perfectly, I can find everything.
CAKS · Aug 17, 2021 · 1 found this helpful
Great Features
AJ Madison · 5 out of 5 stars
I really appreciated buying this product. Mainly, because of its simplicity and its unique features. This appliance has been an upgrade item to to my kitchen. It has been a pleasure to be able to use this refrigerator and all of its components and accessories that come with it.
Focused Shopper · Mar 26, 2026
Customer photo 1Roomy and Efficient
AJ Madison · 5 out of 5 stars
I have been using this refrigerator in my RV for a full year now. It performs excellent, keeping everything cold as expected, runs quietly and has plenty of room compared to traditional RV refrigerators. Using the app makes turning the ice maker on and off a breeze, something needed when dry camping with no water hook ups. A really nice part of the app is that it alerts you if someone leaves door open, and for some reason guest seem to not pay attention and do that. I am very happy with this product and delighted that Renegade chose it.
S_Focker · Mar 12, 2026
Customer photo 1Efficient and great look
AJ Madison · 5 out of 5 stars
It looks nice and I love the app interface. The only things you can do in the app are change the temperature of both the fridge and freezer and ensure the door is closed and it sends notifications if the door is open for a while. It cools well and has plenty of racks, but I wish it was a little more adjustable on the shelves. I have to store some things on its side like tall juices because they will only fit in the side doors, but as I buy new things I am conscious of height to fit. Overall like it!
Ash W · Mar 11, 2026
Customer photo 1Customer photo 2Huge refrigerator
AJ Madison · 5 out of 5 stars
Inside the refrigerator has large space. The LED light is bright and i can use App. Control the temperature.
Slam · Jan 13, 2026
Customer photo 1Customer photo 2Customer photo 3Happy with purchase
AJ Madison · 5 out of 5 stars
Loving it! And still getting accustomed to new storage design. Very cold, cooled quickly after install, It replaced my 40 yo freezer top, fridge bottom- my old back & hips couldn’t handle it anymore. This design is so convenient, lots of storage in the doors, love the freezer sliding drawer; learned to put my tea & common drinks in the R door-to open just one door. I don’t need a dispenser-ice maker works great, I keep it turned Off a good bit. Very very pleased w my new Samsung. Love the convenience & design! For 2 people, I’ve yet to fill it up. I’m like a kid at Christmas, I’m still excited!! Thanks Samsung!
Katt · Sep 21, 2025
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Customer photo 5Perfect for what I need
AJ Madison · 4 out of 5 stars
Very nice compact refrigerator that holds a good bit of groceries. I like the look/style and ease of use. It works well for my kitchen area. I've only had it for a few months.
ejhowell · Aug 8, 2025
Customer photo 1Lightweight
AJ Madison · 4 out of 5 stars
Very lightweight which makes it very easy to clean.
Adry1234 · Jul 27, 2025
Customer photo 1Roomy
AJ Madison · 5 out of 5 stars
I love my refrigerator! I am 70 years old and it is so nice that I don’t have to bend over to get anything out of the refrigerator. Very roomy inside the refrigerator especially for the milk and orange juice in the door and I have plenty of room in the freezer. I love the countertop depth. It doesn’t stick out in the room.
Satisfied person · Jul 10, 2025
Customer photo 1Happy with one exception
AJ Madison · 4 out of 5 stars
I bought it last month and am happy so far with one exception. It is very difficult to store a gallon of milk on a shelf. It barely fits on the middle shelf and the shelf above it must be lifted slightly to get the container in/out. Literature says it can fit Gallon in the door but that is NOT optimal.
Jacks1701 · Mar 7, 2025
Customer photo 1Customer photo 2Inside is great, outside is terrible
AJ Madison · 4 out of 5 stars
I like the inside of fridge, freezer and ice maker but outside is horrible. It shows every smudge and scratches terribly. Do not put magnets on outside only.
AnnieinRv · Jan 4, 2025
Customer photo 1Customer photo 2Customer photo 3Great fridge
AJ Madison · 5 out of 5 stars
Nice looking and a lot of room for a smaller refrigerator.
Mskriss421 · Nov 23, 2024
Customer photo 1Perfect fit for a camper.
AJ Madison · 5 out of 5 stars
I bought this one due to it's size, it had to fit in my 5th wheel camper. It is replacing an earlier model that failed. So far so good. Every feature works well as described. The WIFI feature is useful if you have kids that leave the door open.
Joel · Oct 23, 2024
Customer photo 132 inch fridge can be hard to find, happy so far
AJ Madison · 4 out of 5 stars
I’ve had mine for almost 2 years, no problems. I bought mine elsewhere, but thought a review here might be helpful. I’ve been very pleased with the way this fits into my small kitchen space. With one inch behind it, It only stands out 3 inches from my 25 inch counter - this is the thickness of the doors. I have 1 inch of space between the counter and the fridge which is more than enough to fully open the door. A half sheet pan (13x18) will fit. I did not connect the ice maker. I did not connect it to WiFi. Mine has no handles, but has recesses in the doors instead. One improvement would be to alter these pockets so that they are easier to clean, since the one at the top of the freezer collects crumbs and stuff that is hard to get out of the corners without a q-tip. I use water and a microfiber cloth to clean it regularly. Never have used any special cleaner. The crisper drawer on the left side will open with only the left door open. Both doors must be open to access the right crisper drawer. Only the lowest shelf in the fridge can be adjusted. Mine is in the top position and the height of the space below it is 9.5 inches, which looks like enough to fit a large-ish turkey. Milk cartons and wine go in the door shelves. This is taller than most refrigerators. I am 5’ 5” and have no difficulty seeing and accessing items on the top shelf. The bottom freezer is ok, with 2 drawers at the top and a large bin below the drawers. Since I did not connect the ice maker that space is used for storage, which helps a lot. The lower bin is spacious, but if it is full you will be digging through stuff. This is standard for bottom freezers, but the payoff is that all your refrigerator space is at eye level. Works for our family of two, and I cook every day. It stays well stocked with veggies, leftovers, and all the usual staples and condiments. I also have a full sized upright freezer so this works for us. Temperature control is excellent. Looks nice.
Bizzy · Apr 13, 2024
Customer photo 1Customer photo 2Great feature
AJ Madison · 5 out of 5 stars
Bought and been Happ with it... especially the ice maker being in the freezer.. Me makes filling buckets or small ice bags...less noise
Carlos jr · Mar 27, 2024
Customer photo 1Customer photo 2Very quiet
AJ Madison · 5 out of 5 stars
This is the best refrigerator I ever bought barring none it is sleek and quiet
Scuzzy · Dec 19, 2023
Customer photo 1Cool runnings
AJ Madison · 5 out of 5 stars
The refrigerator and ice maker work great so far. I am enjoying my new purchase!
Daniela · Nov 30, 2023
Customer photo 1A lot of room
AJ Madison · 4 out of 5 stars
Was unsure at time of purchase but after using it really glad I bought this fridge!
Lokis mom · Nov 15, 2023
Customer photo 1Love it
AJ Madison · 5 out of 5 stars
Love the fridge great fridge love how it keep stuff cold
· Sep 27, 2023
Customer photo 1Samsung 18 cu ft refrigerator
AJ Madison · 5 out of 5 stars
It’s a great counter depth refrigerator, that has more space than I expected
Jarele · Aug 6, 2023
Customer photo 1Customer photo 2Love love love
AJ Madison · 5 out of 5 stars
I love this refrigerator. Perfect size for my needs - ice maker is great - sleek and fashionable design
Margie M · Aug 5, 2023
Customer photo 1Great overall
AJ Madison · 4 out of 5 stars
Iam Happy with product however the freezer section should be more robust as sometimes I feel it’s not shut properly and it’s doesn’t given warning alarms. And next day there is loads of dry ice.
Dhiraj · Jul 10, 2023
Customer photo 1Great Feathers
AJ Madison · 5 out of 5 stars
The perfect fit & look for my garage. I would buy it again.
The Garage · Jun 16, 2023
Customer photo 1My new refrigerator
AJ Madison · 5 out of 5 stars
Great features, love the freezer has a lot of room. Lotta space in the doors . Easy to clean I just love it best fridge I’ve ever had.
No nickname · Jul 12, 2022
Customer photo 1Customer photo 2Great features
AJ Madison · 5 out of 5 stars
I received this refrigerator for a house warming gift. It is a great one to have, it's very roomy inside. Keeps temperature well. Has an alarm that lets you know if the door is left open to long. Love the clean lines.
Amelia · Jan 4, 2022
Customer photo 1Great features
AJ Madison · 5 out of 5 stars
I brought it and happy with it. Wouldn’t change it
Cindy · Jan 3, 2022
Customer photo 1Perfect size for our space
AJ Madison · 5 out of 5 stars
This Refrigerator really fits our needs. It's spacious enough, yet narrow enough for our space. Easy to keep things organized, works great so far.
JustUs · Jan 3, 2022
Customer photo 1Upgrade in technology
AJ Madison · 5 out of 5 stars
I love the upgrades that Samsung offer with their appliances. From connecting to your phone, to energy saving, to the sleek modern designs. Even the inside functionality and big shelves to fit everything you need! The real test was this Thanksgiving. This refrigerator definitely passed the test. Our guests loved the no handle look and the black stainless steel and no fingerprints! Win win win. Cannot go wrong here. My wife added bins and lazy Susan's inside to maximize space and accessibility. The kids love it too they don't need to ask for help anymore to reach something. This also results in less food waste because we can easily see everything and remember what was purchased. Overall amazing experience.
DanTechyish · Dec 9, 2021
Customer photo 1Customer photo 2Customer photo 3Super functional
AJ Madison · 5 out of 5 stars
We love this refrigerator. Such an upgrade from the old one. Makes getting things so much easier. Has lots of room for proper organization. Which makes life easier. No bending over for the adults. The kids can easily open it and grab what they need. Everything is in clear view for quick access. The freezer has plenty of space for our daily needs. Very easy to clean no pesky fingerprints everywhere. Definitely happy we were able to purchase. Most likely will purchase a Similar version for my mom to make things easier for her too!!
PennySaver369 · Dec 9, 2021
Customer photo 1Customer photo 2Customer photo 3Nice replacement for my RV
AJ Madison · 4 out of 5 stars
I bought this model to replace the one in my camper. It’s performed perfectly all summer and fall. Looks great in my RV too. Would recommend a model with handles though, it took a while to get used to grabbing the hidden handles and the stainless steel get smudged if I’m not careful. Other than that I’m satisfied with the refrigerator, it keeps my food & drinks cold!!
MANtana guy · Nov 23, 2021
Customer photo 1Like The Samsung Black Stainless Refrigerator
AJ Madison · 4 out of 5 stars
I like this product because it is space-saving and having the freezer on the bottom makes it so much easier. I like that it has interior LED lighting and that it can cooperate with my local energy provider to save energy as we are on one of their smart energy plans. I would say the downside is that within a few months some of the plastic door trays for holding condiments and such are cracking and that the black stainless steel finish immediately chipped. We are careful with our appliances and yet the finish is not quite perfect and we've had a few dents as well. I love the look of it overall and the ease of use.
tgantos · Nov 15, 2021
Customer photo 1Fridge is great. It does it’s job.
AJ Madison · 5 out of 5 stars
I love the look amazing it works perfect for me.. it does it’s job.
Anc1068 · Nov 10, 2021
Customer photo 1Perfect height- no more bending, helps my back
AJ Madison · 5 out of 5 stars
I bought to help my back, very good decision. Also cheaper than my old one on electric.
Survivor · Nov 10, 2021
Customer photo 1Perfect size for my needs!
AJ Madison · 4 out of 5 stars
I needed a counter depth fridge that was no more than 32” wide. And an ice maker was a must have. This fit the bill. I have a couple issues. No where close to enough light inside the refrigerator. The shelves are not set up for enough flexibility for taller items. The ice maker produces ice well, it just makes the freezer section very cold while on and icing things in the freezer. If you need a refrigerator for a tight space, this is a good purchase.
Counter Depth · Nov 10, 2021
Customer photo 1Fantastic Refrigerator
AJ Madison · 5 out of 5 stars
I purchased my refrigerator a few months ago and I love the features.
Valkaye · Nov 10, 2021
Customer photo 1ice maker and other features .
AJ Madison · 5 out of 5 stars
a lot better than our old one...so happy we buy this. I can put a nice amount of groceries on it
oha ref · Nov 10, 2021
Customer photo 1Great Refrigerator at the price point.
AJ Madison · 5 out of 5 stars
This refrigerator fits perfectly in our kitchen setup and works well to keep our foods chilled. The ice maker is a nice added touch though i wish the freezer was a little bigger. It being lower makes it easy for my toddler to grab her ice pops so that's nice. Also, the smart feature of letting me know via the smarthings app when the door is left open is neat.
Fitzinho · May 21, 2026
Love this Refrigerator
AJ Madison · 5 out of 5 stars
I love this refrigerator it hold a lot, the food temperature is always consistent and seems to last longer than my last refrigerator. I like the fact that when the door is open too long it starts dinging to let you know, it's nice when the door isn't shut all the way, but is a little annoying when putting groceries away LOL. It is easy on the electric bill which is nice with the rates going up like they have. I like the no handle look, and the fact that you can use the grips on the top or the bottom. The stainless steel looks great, and no fingerprints or smudges from touching.
Robert S · May 21, 2026
Features!
AJ Madison · 5 out of 5 stars
This is a great fridge specifically the connection with Smart Things on my phone. If the freezer or fridge door are left ajar, I get notification - this is a nice feature. Very efficient with electric savings. The counter depth was appealing as well. The digital temperature is nice to see as well.
RDubs2 · May 20, 2026
Best purchase
AJ Madison · 4 out of 5 stars
Best investment for appliance purchase i made in my adulthood so far. Not one issue with it at all.
Puckerbutton · Apr 1, 2026
Great features
AJ Madison · 5 out of 5 stars
the product is nice we like the nice stainless steel is very easy to work with a cools very nice I like the new updated that I can look at my phone if something goes wrong it'll be able to show me or to let me know if any of my filters
Slim · Mar 25, 2026
Efficiency
AJ Madison · 5 out of 5 stars
I have found this refrigerator to be very efficient. My electric bill dropped significantly. The capacity is awesome. It looks amazing in our camper.
Happy Customer · Mar 25, 2026
Great fidge counter depth
AJ Madison · 5 out of 5 stars
I like the fridge. I did a bad job measuring it. It is to big for the space. It is a nice fridge though
P Walker · Mar 25, 2026
Elegant compact refrigerator
AJ Madison · 5 out of 5 stars
This refrigerator strikes a great balance between elegance and practicality. Its stainless‑steel finish gives it a sleek, modern look, while the counter‑depth design keeps it compact enough for smaller kitchens without sacrificing storage. Despite its slim profile, the 18 cu. ft. capacity feels surprisingly spacious, with well‑organized shelving and drawers that make it easy to store groceries efficiently. Overall, it’s a stylish, space‑saving fridge with impressive usable capacity.
Dave · Mar 25, 2026
Must buy!!!!
AJ Madison · 5 out of 5 stars
This fridge is really good quality. Cooling is the best and appearance and storage is a must buy. This unit cools and keeps cool at the desired temperature. We love our unit. It comes with good features to remind you the door is open.
Belen · Mar 25, 2026
Nice Upgrade for Any Kitchen
AJ Madison · 5 out of 5 stars
The 18 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator in Stainless Steel is a great blend of style, efficiency, and practicality. I love it's counter-depth design giving it a built-in look. It offers ample storage space and the French door layout makes it easy to organize and access items and the freezer drawer below is spacious and well-designed for keeping frozen foods neatly arranged. The cooling performance is consistent, helping keep food fresh for longer, and the interior lighting makes everything clearly visible. Overall, this refrigerator is a reliable and stylish choice for anyone looking to upgrade their kitchen with a space-efficient appliance.
mazurmic · Mar 25, 2026
Awesome purchase, zero regrets
AJ Madison · 5 out of 5 stars
My refrigerator has WiFi and connects to my phone and has an alarm if the doors are open too long and digital internal thermostat. Overall I’m truly over satisfied with my fridge, I never post reviews so you can consider my review as gospel.
Bmacc · Mar 11, 2026
Interesting
AJ Madison · 5 out of 5 stars
While my new smart refrigerator keeps perfect temperatures. I was chatting with assistance to find out what temperature I need to leave my refrigerator on when we go away for a few months. In addition, I needed some guidance and how to shut off the ice maker. All the answers to these two questions and more were available on the app.
Alice in wonderland · Jan 26, 2026
Excellent Refrigerator
AJ Madison · 5 out of 5 stars
Great energy efficient refrigerator with great ice maker an lots of space for storage
Steve · Jan 22, 2026
An OK refrigerator
AJ Madison · 4 out of 5 stars
This Smart refrigerator is OK but it makes occasional sounds that you have to get used to. Wish that the shelves were more adjustable so as to accommodate more of a variety of sizes of items to refrigerate. And this particular unit doesn't have a cold water dispenser.
From Wisconsin · Jan 13, 2026
excellent features
AJ Madison · 5 out of 5 stars
love the control features and ability to connect to smart things, awesome fridge
on_shopper · Jan 12, 2026
Good storage
AJ Madison · 5 out of 5 stars
We like it so far. Has good storage, nice design and works well.
samsShopper · Jan 12, 2026
Compact, Smart, and Just Right for Small Household
AJ Madison · 5 out of 5 stars
The 18 cu. ft. Smart Counter-Depth 3-Door French Door Refrigerator in Stainless Steel is a bit tight inside, but overall it works well. It’s a good size for a single-person household and fits nicely in a smaller kitchen without feeling overwhelming.
yoongio · Dec 25, 2025
into the digital era
AJ Madison · 5 out of 5 stars
We replaced our kitchen frige and are now learning to control it digitally. It measures smaller than the old one, but it holds more than the old one. We really like this one better. We should have done it sooner!
texan at 87 · Dec 23, 2025
Good Deal
AJ Madison · 4 out of 5 stars
We are settled with this. It has not had any issues so far. At night it might feel a bit noisy at times (only thing stopping it from a 5-star).
SamsungShopper · Dec 22, 2025
Great Overall Design
AJ Madison · 5 out of 5 stars
All around great design. Works very well and ice maker is terrific. Shelves could be better spaced for us.
Roly · Dec 20, 2025
Great features,keep everything cold,I love the ice
AJ Madison · 5 out of 5 stars
This is an amazing appliance and I would consider it to anyone else
Kayy · Dec 19, 2025
Great features
AJ Madison · 5 out of 5 stars
Love this refrigerator works perfect for me. And the temperature settings are a big plus keep drinks super cold
Daisy · Dec 19, 2025
Great for smaller spaces
AJ Madison · 5 out of 5 stars
We purchased this to fit in our mobile home as our other Samsung one was too big. For being a smaller fridge, this one holds so much stuff and works great. The price of this fridge was great in comparison to others in the size range and I feel it looks better than most.
EmmaB · Dec 19, 2025
Overall considerations for product
AJ Madison · 5 out of 5 stars
Large and nice divisions that fits everything, easy to connect and configurate from the phone, easy to control temperature from the phone, nice view interior and exterior, with good compartments.
· Dec 19, 2025
Good but could use more
AJ Madison · 4 out of 5 stars
The fridge is pretty good nice and big makes ice I just wish the racks were bigger to hold more tall things like gallon milk jugs.
· Dec 19, 2025
Great size and features for the price!
AJ Madison · 5 out of 5 stars
Just the size we needed. Compact, energy efficient and counter depth to fit the tight space. Very happy with this purchase along with the dishwasher..
C Conklin · Dec 19, 2025
Easy to use
AJ Madison · 5 out of 5 stars
So much space. Easy to connect. Consistent. Highly recommend
Milehigherik · Dec 19, 2025
Great
AJ Madison · 5 out of 5 stars
Great ????????????????????????????????????????????
Great · Oct 9, 2025
good features, keeps foods fresh for a long time
AJ Madison · 4 out of 5 stars
good product I purchased it in March 2025, so far so good. good product
gotujumpn · Sep 9, 2025
Awesome
AJ Madison · 5 out of 5 stars
Love my new refrigerator! Ice maker is great. Digital temperature reading is awesome. Alarm on the door when left open definitely needed for me
Mikey · Sep 5, 2025
nice
AJ Madison · 5 out of 5 stars
It is a very nice refrigerator. I would not recommend it for a big family, it is a little small. It is nice and quiet compared to the old one.
bris · Aug 23, 2025
Perfect for my family
AJ Madison · 5 out of 5 stars
This fridge is perfect for a family of 3 or less. It is on the smaller capacity size, but has a great set up. I love having the automatic ice machine and the ability to connect to wifi. I have gotten many notices that my kids have left the fridge doors open.
Akk1 · Aug 8, 2025
Big refrigerator
AJ Madison · 5 out of 5 stars
I got this refrigerator replace my old one in basement. The refrigerator has many space and it can control with the app. Like temperature and make ice. It is very convenient for me
Slam · Aug 8, 2025
Smart,Spacious,Stylish:Perfect Samsung Refrigerato
AJ Madison · 5 out of 5 stars
I’ve been using this Samsung refrigerator for a few months now, and it has truly exceeded expectations on multiple fronts. First off, the energy efficiency is impressive — it runs quietly and uses significantly less power than my old fridge. I noticed a drop in my electricity bill within the first month, which is always a win. The interior is incredibly spacious and well-organized. There’s plenty of room for groceries, meal prep ingredients, and leftovers, all without feeling cramped. The flexible shelving and large door bins make storing bulky items like milk jugs or tall bottles super easy. On the outside, the aesthetic design is sleek and modern, with a clean stainless-steel finish that fits beautifully in any kitchen. But it's not just about looks — the external design is also very practical, with a well-placed water and ice dispenser and a touch panel that’s intuitive to use. One of my favorite features is how easily it connects to the SmartThings app. It allows me to monitor the temperature, get alerts if the door is left open, and even control power settings remotely. It adds an extra layer of convenience and peace of mind, especially when I’m away from home. Overall, this Samsung refrigerator perfectly blends style, space, efficiency, and smart technology. Highly recommended for anyone looking to upgrade to a modern, feature-rich appliance.
Luv2shop · Aug 8, 2025
Operation
AJ Madison · 5 out of 5 stars
Fast ice making and the overall cooling has been great.
Go Cool · Aug 8, 2025
Good refrigerator for price.
AJ Madison · 4 out of 5 stars
Good refrigerator cools really fast, clean appearance. Storage is adequate, wish there was more room up top.
Carguy76 · Aug 8, 2025
compact but useful
AJ Madison · 5 out of 5 stars
very useful refrigerator that is good when you do not have a lot of space
cinJESUS · Aug 8, 2025
Perfect fit
AJ Madison · 5 out of 5 stars
I bought my fridge a few weeks ago and am in love with it. Looks good, works perfect, and is the perfect size for my household. Found my dream style fridge.
kountryheart · Apr 13, 2025
Small but convenient
AJ Madison · 4 out of 5 stars
Had this for about a month. I use it in the basement and needed a small enough refrigerator to fit through the doorway. It is small on the inside and can quickly be filled up if you aren’t mindful in your organizing. I have always used Samsung appliances for the past 8 years and never had any issues. I don’t see any with this one either.
AppleSamsungGuy · Mar 27, 2025
Counter depth refrigerator
AJ Madison · 5 out of 5 stars
Bought about a month ago. Very nice. Shelves are close together but is manageable.
Officer214 · Mar 14, 2025
Great product
AJ Madison · 5 out of 5 stars
We are so happy with the purchase. We love all the features
elmomigs · Jan 18, 2025
Simple with Seamless Installation
AJ Madison · 5 out of 5 stars
The refrigerator is perfect for us, e.g., dimension, accessory interior, and handle less exterior. The process to schedule and install was easy and efficient!
RicL · Dec 29, 2024
No problems so far
AJ Madison · 5 out of 5 stars
I bought this fridge in March 2023 and it works without any problems so far. Especially I like the Wifi feature, when the doors are left open more than 2 min it notifies you on your phone and it sends you the daily kwh usage at a set time to your phone too. But I wouldn't say it's fingerprint-resistant at all.
Puppers · Dec 12, 2024
Perfect for our Laundry Room as a Second Fridge
AJ Madison · 4 out of 5 stars
This fridge is the perfect size for a second fridge. The only issue we have had is that the ice maker is loud.
Mike · Dec 12, 2024
Great Buy!
AJ Madison · 4 out of 5 stars
This product is working well for our home and our life style.
Dr Oz · Dec 8, 2024
This three door refrigerator is just what I wanted
AJ Madison · 5 out of 5 stars
When I first saw this refrigerator I loved it.I am blessed that it was still available when I went back the second time. It is exactly what I want. It has enough space, ice maker and freezer at the bottom. It fits nicely in my kitchen. Praise the Lord for this model.
Talking Bird · Nov 27, 2024
Sleek
AJ Madison · 4 out of 5 stars
Perfect size and sleek design, great purchase and value
Needednewappliances · Nov 25, 2024
perfect fridge
AJ Madison · 5 out of 5 stars
BOUGHT it to replace an older hand me down fridge/freezer combo. Always told myself when that breaks, I'll get a smaller new one. Well it broke and I bought this counter depth smaller one. Better fit in the space and this is used as a secondary unit anyways so it was a great decision.
love Samsung · Nov 23, 2024
One drawback.
AJ Madison · 4 out of 5 stars
Great refrigerator for smaller spaces. Easy to install. I do wish the shelves had more adjustment levels.
Harkonnen · Oct 31, 2024
18 cu. ft. Smart Counter Depth 3-Door Fre
AJ Madison · 5 out of 5 stars
The refrigerator worked great. East to install in place of the old u it.
Mtnmax · Sep 20, 2024
Perfect smaller counter depth refrigerator
AJ Madison · 5 out of 5 stars
It's a cleanly designed, stylish, energy-efficient, and quiet model. Really appreciated it's modest capacity - perfect for my wife and me.
speckman · Sep 3, 2024
Shelf adjustment
AJ Madison · 4 out of 5 stars
We really like it but wish the shelves offered more adjustments.
Tom S · Aug 25, 2024
Patience
AJ Madison · 5 out of 5 stars
We bought our refrigerator 3 weeks ago....it was slow to make ice in the beginning and my husband got really upset and wanted to return and buy another model....the store that sold the fridge to us asked us to please just wait a little longer and on the 5th day the fridge started producing copious amount of ice...good quality, hard ice.... my husband is now happy and content with our purchase!!
IceConsumer · Aug 21, 2024
Door Messy Constantly, but Works Great.
AJ Madison · 4 out of 5 stars
We love the inside of the new fridge, but the outside shows every bit of fingerprints, drops of water, and you can’t open or close it without leaving a smudge.
Chairwoman · Aug 19, 2024
Favorite appliance
AJ Madison · 5 out of 5 stars
Couldn’t be happier with this fridge. It’s perfect for the space in my kitchen
Srslyblnde · Aug 1, 2024
Big Samsung product fan
AJ Madison · 4 out of 5 stars
Fridge is three weeks old, perfect fit and features, only concern is a little vibration noise when running.
Multi Samsung owner · Jul 25, 2024
ample of space with ICE option
AJ Madison · 4 out of 5 stars
I brought this Refrigerator for my new home and everyone asking about this one, looks good and work like charm. it event connects to Samsung Smart things that send out messages to Phone Directly.
aditya3000 · Jul 25, 2024
Works sufficiently.
AJ Madison · 4 out of 5 stars
Our refrigerator was included in our house purchase. The water refill for ice is fairly loud. Would like to manage through the app, not sure if it’s doable via the app.
Westwood · Jul 24, 2024
Excellent refrigerator!
AJ Madison · 5 out of 5 stars
We love this refrigerator! Lots of room and so beautiful!
Lotus · Jul 13, 2024
Love the style
AJ Madison · 5 out of 5 stars
I was worried it wouldn’t fit in my space but it fits perfectly and I love the way it looks in my kitchen.
MySam · Jul 5, 2024
Love the Spaciousness
AJ Madison · 5 out of 5 stars
I've had the new 3-door Samsung refrigerator a couple of weeks and it has worked well. Its spaciousness makes it easy to see all the items on shelves and doors. The freezer unit is great and besides keeping food cold, the compartments allow fruits, vegetables, and meats to be easily separated along with a dedicated space for ice. Additionally, The stainless steel exterior enhances the apperarance of my grey and white kitchen. I'm happy with the new fridge.
Mickey9thSIG · Jun 29, 2024
Great features.
AJ Madison · 5 out of 5 stars
We had to replace our old refrigerator due to age and it not working properly. The new frig is awesome. It is amazing how fresh it keeps everything. We love the pull out bottom freezer and it has a lot more room than my old side by side.
Reddodgeangel · Jun 25, 2024
This was a great buy!!
AJ Madison · 5 out of 5 stars
We purchased this about 3 weeks ago and we love it. Has more than enough room in the freezer for all my needs as well as the refrigerator portion.
Toolman · Jun 22, 2024
Great features
AJ Madison · 5 out of 5 stars
I am happy with my product very spacious works perfect
Fred · Jun 21, 2024
Great features!
AJ Madison · 5 out of 5 stars
2 weeks in, I like the design, enjoy the friendly app reminder to close the fridge. The salesman tricked me, this model doesn't appear to have a filter. So I bought the warranty for nothing unless this doesn't hold up very well. Also it is not fingerprint proof. I've got fingerprints all over.
Tbreeze · May 19, 2024
Samsung Refrig
AJ Madison · 5 out of 5 stars
Our new Samsung refrigerator is great! We really enjoy it. Used daily!
Mike · May 15, 2024
Very quiet
AJ Madison · 5 out of 5 stars
Excellent refrigerator, have not had any issues. Very quiet, counter depth but still hold a lot of groceries.
Budd · Apr 23, 2024
Perfect size and configuration for 2-4 people
AJ Madison · 5 out of 5 stars
Purchase this refrigerator about 3 weeks ago. It fits our kitchen so much better than our old fridge. The counter depth is the perfect size for my wife and I and we love how easy it is to find things compared with our old side by side. I do wish the main shelves moved more so we could fit taller and tens but at least one does so that helps. Tall items do fit in the doors shelves nicely though. We love having the freezer in the bottom. So much easier to find things. Icemaker works great too!
Bubba 1083 · Mar 27, 2024
Wonderful refrigerator.
AJ Madison · 5 out of 5 stars
We have only had this refrigerator for a month, but it is exactly what we had in mind when we bought it. Right size, right price, and Samsung quality.
Ranger Rick · Feb 29, 2024
Samsung counter refrigerator
AJ Madison · 4 out of 5 stars
It’s fine but I would not order a counter one. Not deep enuf
· Feb 28, 2024
Right size for me.
AJ Madison · 5 out of 5 stars
I purchased this a few weeks ago and like it very much so far.
Ames · Feb 26, 2024
I LOVE this refrigerator!!
AJ Madison · 5 out of 5 stars
It’s the perfect size, color, no handles to stick out or keep clean, energy efficient — it’s perfect!
MayDay · Feb 25, 2024
French doors and bottom freezer are the bomb!
AJ Madison · 4 out of 5 stars
Bought this frig to replace a malfunctioning brand purchased in August 2023 and replaced once. So far, love it. Freezer in the bottom of the frig is a necessity for a tall husband. He doesn’t have to get on his knees to see what’s in the frig anymore. Love the French doors, never had them before. Only thing missing is a cheese drawer, but it’s a pretty frig. Thanks!
Bethy · Feb 11, 2024
Great fridge
AJ Madison · 4 out of 5 stars
Great fridge. Had some issues with freezer door to properly close causing defrosting.
Gilbsf · Dec 15, 2023
Reliable
AJ Madison · 5 out of 5 stars
Bought as part of package deal. Keeps all fresh and constant temp
Jimmysdad · Oct 18, 2023
Beautiful and very functional.
AJ Madison · 5 out of 5 stars
I found myself in need of a new refrigerator, while shopping I happened to see this black stainless steel refrigerator~~it was beautiful-had the French doors and the freezer on the bottom which I was looking for. This was the one for me and I absolutely love it..
Love to Shop · Oct 17, 2023
Great for my condo
AJ Madison · 4 out of 5 stars
Small space it fit perfectly and looks great as well!
GVRLYNDA · Oct 2, 2023
Love the alert it gives you when the doors are st
AJ Madison · 5 out of 5 stars
I brought my fridge this month September 23 and I love it just the perfect for my kitchen
Sixtwo · Sep 29, 2023
Getscold quickly and well organized.
AJ Madison · 5 out of 5 stars
Seems to be a very good unit, happy with my purchase!
Evereddie · Sep 28, 2023
Enhancement to My kitchen.
AJ Madison · 5 out of 5 stars
Very easy to use and it fit excellently into my kitchen.
Okcka · Sep 24, 2023
Monitoring interior temperatures
AJ Madison · 5 out of 5 stars
I bought this White 18 cu. ft. Smart Counter Depth 3-Door French Door Refridgerator a couple of months ago, and we are pleased with its compactness and ability to see the interior temperatures whenever we open the right refrigerator door.
Luv Quality · Sep 20, 2023
great features
AJ Madison · 5 out of 5 stars
I just purchased this refrigerator Saturday and it was delivered the next morning. So far so good and fits perfectly into the space in my kitchen. My salesman was very fast and accurate and knows what he is doing.
Connie · Sep 18, 2023
Fantastic features
AJ Madison · 5 out of 5 stars
I bought a new motor home and this refrigerator came with it just fantastic. Lets me know when refrigerator doors are opened too long. Great reminder!!!!
NatTok · Sep 16, 2023
Great features, such as never run out of ice.
AJ Madison · 5 out of 5 stars
I really like this fridge, is very functional, and it works grea.
Great · Sep 13, 2023
Great Price & features.
AJ Madison · 5 out of 5 stars
We were looking for a new fridge ours was 22 years old with no problems. Saw this one fits in the shape were we needed it to go very roomy and love it.
Cher · Sep 5, 2023
Okay
AJ Madison · 4 out of 5 stars
Freezes stuff in fridge occasionally. Ice builds up and gets overfilled making mess. Temp gage impossible to set.
Foodie · Aug 23, 2023
Great for space challenges
AJ Madison · 4 out of 5 stars
Great size for our space. Good cooling and visibility. Ice maker works well! Love the features. But… Dents too easily. Drawer handle collects dirt and crumbs. Miss a butter holder.
Kitchen4u · Aug 5, 2023
It is my first new refrigerator and I love it!
AJ Madison · 5 out of 5 stars
I am out two weeks from buying this refrigerator and I absolutely love it. I now have a Samsung dishwasher and a Samsung oven and range. When it comes to replacing my microwave, I will probably get a Samsung for over the oven Microwave and range hood.
Andy2024 · Jul 18, 2023
I find it to be spacious and easy to place items.
AJ Madison · 4 out of 5 stars
I bought Samsung refrigerator 3 weeks ago and seem to be very pleased with the operation of this item.
HarryEd · Jul 10, 2023
Lots of storage
AJ Madison · 5 out of 5 stars
Bought this after hurricane damage to home. Lots of storage for a counter depth fridge!
Cape · Jun 21, 2023
sleek and efficient
AJ Madison · 5 out of 5 stars
Great fridge ,everything works great, ice maker, freezer, crisper, good roomy shelves
rjanyc · Jun 15, 2023
Very happy!
AJ Madison · 5 out of 5 stars
Love my Samsung fridge! Very happy. Great upgrade for me!
Normie03 · May 31, 2023
Love the freezer & ❤️black stainless steel!!
AJ Madison · 5 out of 5 stars
I have very little space, but this is perfect size. I was pleasantly surprised to discover how it keeps up with my daily ice demands!! 🤙😎🇺🇸
Eyerish · May 29, 2023
Love the stainless steel finish
AJ Madison · 5 out of 5 stars
Purchased 2 months ago and everything seems great
Fusion 16 · May 28, 2023
Extra storage
AJ Madison · 5 out of 5 stars
The refrigerator was bought as a replacement for one that was/ is used to store extra perishables
Wts155 · May 25, 2023
Great ease of use
AJ Madison · 5 out of 5 stars
We bought this fridge a week ago and are very pleased with how well it’s working out
Gramps · May 16, 2023
Love the French Doors
AJ Madison · 5 out of 5 stars
I just purchased this fridge and must say I am 100% pleased. (So far)
Lenny3 · May 16, 2023
Really nice fridge
AJ Madison · 5 out of 5 stars
Great fridge. The layout is great and well thought out to maximize space for food. Ice maker makes a good quantify ice. Clean lines too.
Lollipop59 · May 12, 2023
Love my fridge.
AJ Madison · 5 out of 5 stars
I bought the fridge not too long ago. I wanted a smaller refrigerator that wouldn’t take up too much space and could fit through the door way. This was the perfect one and it also looked good and fit all of my needs.
Icolon · May 11, 2023
Sleek, slender, spectacular!!
AJ Madison · 5 out of 5 stars
Totally eco friendly, stylish and the French doors make it easy to store and retrieve items. A silvery, shimmery piece of artwork that takes center stage in any kitchen.
AnShiloh · May 2, 2023
Sleek design
AJ Madison · 5 out of 5 stars
I love the sleek design and the great features! It is also very quiet!
Jackie · May 1, 2023
Love It
AJ Madison · 5 out of 5 stars
I bought it about a month ago and I love it. It's so much room and it connects to my smart things app. I love it PERIOD!!!!
Ms2scoops · Apr 24, 2023
Does what it is supposed to do.
AJ Madison · 5 out of 5 stars
Well lit, nice and cold, perfect shelf and door access
Richard · Apr 14, 2023
Good replacement for RV frig.
AJ Madison · 4 out of 5 stars
Purchased as replacement for 5th wheel refrigerator. Good fit and looks great.
Bobby · Apr 3, 2023
Excellent choice
AJ Madison · 5 out of 5 stars
We bought this recently and are very happy with it. Our old refrigerator was a Samsung and we had it for 18 years without any problems. Love my freezer on the bottom and the French doors.
Nanjac · Apr 1, 2023
It's a great refrigerator.
AJ Madison · 5 out of 5 stars
I bought this about 3 weeks ago and love it. I would recommend it.
Georgie · Mar 28, 2023
Good
AJ Madison · 4 out of 5 stars
It’s a decent fridge, the counter depth dimensions are perfect for the spot allotment I have to put it. Is pretty quiet and does what it’s supposed to. Wish it had a deli/cheese drawer, but it only has the two crispers. Would also be nice if it had door handles. Stainless steel is supposed to be fingerprint resistant, but that’s not accurate, especially since it doesn’t have door handles. It’s a little resistant, but not fully. I also don’t like that the doors don’t automatically shut and the left side door you really have to force push close. Thankfully I don’t have younger children in the house or that would be problematic.
KG33 · Mar 16, 2023
Well designed 3-Door French Door Refrigerator/Free
AJ Madison · 5 out of 5 stars
we purchased this Refrrigerator to replace a 20 year old model side by side. I like th edesign better withte 3 doors on top and the freezer drawer below. The French doors have a better gasket design than most others I've seen. Many nice features and it is very quiet when the compressor runs.
Harvey · Mar 13, 2023
new frig
AJ Madison · 5 out of 5 stars
looks and works great ! it has all the features that i have been looking for !
axel · Mar 13, 2023
Fresh mushrooms
AJ Madison · 5 out of 5 stars
I have had my Samsung refrigerator freezer for two weeks.Everything stays fresh longer,I love mushrooms and always have them in my fridge. Usually after a few days they start to get slimy. After two weeks my mushrooms are still as fresh as the day I bought them. Love the fridge on the top....
Bella Stella · Feb 24, 2023
Samsung 3-door French Door Refrigerator
AJ Madison · 4 out of 5 stars
The Black Stainless Steel looks beautiful! Wish it was a couple of cu. ft. bigger.
Lenny · Feb 18, 2023
Nice second refrigerator
AJ Madison · 5 out of 5 stars
Clean and nice design, very functional with the french doors allowing for big dishes such as cakes or other larger/wider to be easily stored. Nice sized freezer box with plenty of space for storage. One wish maybe, is to have the option for no ice maker or retract the ice maker head to use that part of storage too, more efficiently. Nice price level and a very good fridge for that price.
bembre · Jan 19, 2023
Great fridge
AJ Madison · 5 out of 5 stars
This is my first ever Samsung fridge. I love it so much. The ice Maker is amazing, it freezes amazing and the fridge is amazing. The best feature is that it connects to my cell phone.
Bowmomma08 · Jan 12, 2023
Fridge review
AJ Madison · 4 out of 5 stars
Bought appx 2 mo ago….I like the fridge. However, the shelving does not have enough adjustments for spacing.
BBea · Jan 4, 2023
Great
AJ Madison · 4 out of 5 stars
I bought this a month ago. It works nicely. Only issue, is the loud noise when it makes ice.
Didi · Dec 21, 2022
Excellent space!
AJ Madison · 5 out of 5 stars
We’ve had this refrigerator for a couple weeks and love it! The ice cube maker is great and there’s plenty of space all around for food storage.
ADerby · Dec 20, 2022
Great look and addition to our Kitchen.
AJ Madison · 5 out of 5 stars
Happy with our new Refrigerator! It's a wonderful addition to our kitchen!
Beachbum · Dec 20, 2022
Great refrigerator for the space .
AJ Madison · 4 out of 5 stars
I bought this refrigerator because it was a perfect fit for my space and there were no handles to take up space. It has a great finger print resistant finish. I was disappointed that the shelves weren’t very adjustable and I can only fit two gallons of milk in the door because of the height of the shelves. Overall it is a little noisier then I’d hoped but it has done a good job in cooling and freezing.
Snowbirds · Dec 9, 2022
Beautiful streamlined look, nice features
AJ Madison · 4 out of 5 stars
So far it performs well; sleek design and looks great in my all white kitchen
Shoregirl · Dec 3, 2022
Nice looking and roomy refrigerator
AJ Madison · 5 out of 5 stars
Bought this refrigerator to replace a Whirlpool refrigerator that was not working property. I like the look and color of this refrigerator. I never had a counter depth fridge like this but am getting use to it and it seems to have a lot of room for my food. Only drawback is that the shelves are not tall enough for certain size containers but at least I can arrange the shelves on the door sides for stuff to fit. I love the look with no handles.
Bev9262 · Nov 21, 2022
Purrs Like a Kitten
AJ Madison · 5 out of 5 stars
i've had some bad experiences with loud refrigerators in the past so finding one that was reasonably quiet was a high priority. this samsung fills the bill, you can hear a low pitched hum when the compressor is running but it's barely noticeable. the fridge is nicely designed and the layout is quite functional, it's a great size for a small household.
Nick · Nov 20, 2022
So far so good
AJ Madison · 5 out of 5 stars
It works good so far. Quiet. I write it because I want 500
Maax · Nov 18, 2022
Perfect little’fridge
AJ Madison · 5 out of 5 stars
Excellent refrigerator. Love the freezer on the bottom.
Di357 · Nov 11, 2022
Samsung French Door Refrigerator
AJ Madison · 5 out of 5 stars
I purchased this a month ago and it is one of the best refrigerators I have ever purchased. The storage space seems much bigger than my previous refrigerator that was 5 cubic feet bigger. The model I bought does not have the ice maker in the door so it provides more internal space. My previous refrigerator had a light hanging down in the middle taking up space and this one has grteat lighting via LED's. The refrigerator keeps the temperature constant, and the WiFi feature is great to control the refrigerator. We have it set to reduce energy consumption during peak hours set by my utility provider. This refrigerator is perfect for the garage to be used as a 2nd refrigerator.
Brpillows · Nov 8, 2022
Looks great
AJ Madison · 5 out of 5 stars
Fridge is awesome and has a protector film that is awesome
Mendesb76 · Nov 4, 2022
Perfect Size and Great Features
AJ Madison · 5 out of 5 stars
I bought it as a second refrigerator and house it in the laundry room. It fits perfectly and I love it.
Shrimpco · Nov 1, 2022
Very Nice frig
AJ Madison · 5 out of 5 stars
My new frig is just GREAT... It looks good and works GREAT...
Wolf · Oct 6, 2022
Such an upgrade over our previous fridge
AJ Madison · 4 out of 5 stars
Loving this fridge so much! It’s cooling is absolutely perfect and I love that it connects to our utility company to maximize cooling while ramping up on off hours where kWh is lower :) My only issue is that beers and bottled sodas only fit in the side doors, not on any of the 3 levels in the actual fridge. But, that’s a simple workaround as we’re only putting those items in the shelves on the doors and it’s working fantastically :)
blueztelecaster · Jul 20, 2022
Looks great in my kitchen
AJ Madison · 5 out of 5 stars
I got this refrigerator s week ago and really like how easy it is to access the things I put on the shelves and in the baskets in the bottom freezer. Everything is organized so well. Much better than my old side by side.
Burnie · Jul 12, 2022
Perfect for Our Needs
AJ Madison · 5 out of 5 stars
Extremely happy with purchase. Great value for the price. Love ice maker. Keeps up with our needs better than our last fridge. Attractive design, sleek yet functional.
Eddie · Jul 1, 2022
Love it!
AJ Madison · 5 out of 5 stars
Such a sleek comfortable design. Love the layout and the size!
Lilly · Jun 30, 2022
Beautiful addition to my kitchen...just the right.
AJ Madison · 5 out of 5 stars
So happy I purchased my 2 nd Samsung refrigerator in 19 years. No problems with the first one at all. Fit my space perfectly and just what I wanted in stainless steel.
Chris · Jun 24, 2022
Spacious, modern Fridge
AJ Madison · 5 out of 5 stars
We are a family of six and this fridge has been working out great for us. I recommend it for anyone looking to update their kitchen. I didn’t realize just how much nicer it is than my old one until I started using it! Out of the many appliances we have, this one gets used the most so I feel like it was a worthwhile investment. The fridge is spacious with customization to make most layouts works. I like the double doors and especially love the snack tray, although sometimes I forget about it! The vegetable drawers are especially deep. The front picks up fingerprints quick. I have gotten into the habit of using the handles but it’s unavoidable for kids. Speaking of kids, they really enjoy the lower snack tray since they can’t reach the upper shelves of the fridge. I wish the freezer was larger, but we moved our old fridge to the garage so it isn’t really an issue.
katieb316 · May 25, 2022
Best fridge for small space
AJ Madison · 5 out of 5 stars
My house was a flip that came without a fridge and a very limited space cut out in the kitchen layout for one. This fridge is the best option for a small space if wanting to avoid the standard freezer on top / fridge on bottom single door setup. My only complaint is I wish it came with a water dispenser. Aside from that great value and aesthetically it’s very modern and clean looking.
MMJB · May 15, 2022
Fits my small kitchen!
AJ Madison · 4 out of 5 stars
My home is 100 years old and I was so fortunate to find this refrigerator fits in the space I had. Love that it does not have handles protruding.
Primrose · Mar 2, 2022
Wonderful organizational features !
AJ Madison · 5 out of 5 stars
We have had it for over a month and we are very happy with the double shelve slide in freezer on the bottom . The refrigerator makes organizing easy - the shelving on the door racks can hold a lot of items .The gentle alarm that goes off if the doors are left on too long are very helpful remainders of energy efficiency. The digital monitoring of temperature is plus! .
lynnjuls · Jan 18, 2022
It’s a good refrigerator except one thing
AJ Madison · 4 out of 5 stars
I love this refrigerator definitely!! But the only thing that bothers me is that the temperature won’t set at all, it won’t connect to the smart app. I’ve tried holding the small circle below it down many times and it still didn’t work. The display just keeps blinking “C 13” but besides that I really like this refrigerator
Mani · Jan 17, 2022
Best so far
AJ Madison · 5 out of 5 stars
I bought this refrigerator 9months ago, and haven't had not 1 problem. Love it!
Lu Woo · Jan 17, 2022
Great except
AJ Madison · 5 out of 5 stars
Within the first few days I had to call Samsung because the ice maker wasn't working properly. It would make a solid block when I dumped into the ice bin. They sent someone out to replace the ice maker now it works great
Deedee · Jan 17, 2022
Good Value
AJ Madison · 4 out of 5 stars
Good reasonably priced refrigerator that performs well
Lloyd · Jan 17, 2022
Nice
AJ Madison · 5 out of 5 stars
Works as expected. Looks good. Very cold. Makes ice
Yiawda · Jan 17, 2022
Samsung small French door fridge
AJ Madison · 5 out of 5 stars
I bought this fridge about 6 weeks ago. The space it filled was smaller than usual. It fit perfectly. The French doors have no handles which works well. I don’t miss the handles. Clean lines. The freezer in the bottom is the best choice. All food items are at shoulder level. Lots of room on the shelves with large drawers for veg and produce. Door shelves are large enough for a gallon of milk with lots more room for cans and wine bottles etc.
Sumene · Jan 17, 2022
Love it
AJ Madison · 5 out of 5 stars
My son bought it for me for Christmas and I love it, it has so much room, I got one with the Ice maker, and it works great.
nvdebbie · Jan 17, 2022
It's fantastic
AJ Madison · 5 out of 5 stars
We purchased the fridge to for our new home and fits perfectly into it's space and looks great there too!
Stue · Jan 10, 2022
Look it
AJ Madison · 5 out of 5 stars
Really great refrigerator. Would recommend to others.
Samantha · Jan 10, 2022
Great features!
AJ Madison · 5 out of 5 stars
Love the freezer on the bottom. Nice size fridge. Love the ice maker.
macckp706 · Jan 9, 2022
Sleek and Efficient
AJ Madison · 5 out of 5 stars
It was a long 2 months wait to have my fridge delivered but it was worth it. I love this fridge!
G2G2 · Jan 8, 2022
Love bottom freezer
AJ Madison · 4 out of 5 stars
Love bottom freezer and quiet great refrigertor love it easy to clean
Patrelo6215 · Jan 7, 2022
Great Features
AJ Madison · 5 out of 5 stars
I have been wanting a French Door Refrigerator and this one has worked out well for my space. The ice maker makes ice very fast. It is easy to see what is in the fridge.
Granny B · Jan 7, 2022
Great features, just the right size for our space
AJ Madison · 5 out of 5 stars
I bought this in November, love it. Features great
Lovtoreferee · Jan 5, 2022
Perfect for size for me.
AJ Madison · 5 out of 5 stars
I bought this last year and I am very happy with it. I just need to use more ice.
Darlene · Jan 5, 2022
Super shiny and great value!
AJ Madison · 5 out of 5 stars
This Refrigerator looks so good in our kitchen, I love it so much. I also love how quickly it connected with my SmartThings app. It has a open door alarm (not super loud, just gentle) that lets you know when a door is open. Very handy if you're very clumsy/forgetful like me or you have a small child who likes to open it and steal your snacks! I absolutely recommend it!
· Jan 5, 2022
Love this frig!
AJ Madison · 5 out of 5 stars
Although my new frig is counter depth it gives me all the space I need. I can fit large platters because it has the freezer at the bottom and the French doors as well. Well done Samsung!
Nillie · Jan 5, 2022
GREAT REFRIGERATOR
AJ Madison · 5 out of 5 stars
BOUGHT A COUPLE OF SAMSUNG APPLIANCES NEVER HAD A PROBLEM
TONY · Jan 4, 2022
Sleek design. Great quality.
AJ Madison · 5 out of 5 stars
I am very pleased with the quality and usability of my new refrigarator.
GrandmaJ · Jan 4, 2022
Streamline and functional
AJ Madison · 5 out of 5 stars
Love the stainless steel that doesn't show fingern
Robin · Jan 4, 2022
Good refrigerator at a good price.
AJ Madison · 5 out of 5 stars
I have limited amount of space and this was a perfect fit for me. It works well and has enough space for all my needs.
GreginGlendale · Jan 4, 2022
Really nice but would change one thing
AJ Madison · 4 out of 5 stars
We have had our refrigerator for a month. We like the finish, the large units on the doors and the reduced depth on the shelves which means items don't get buried in the back. The refrigerator is much quieter than the Fridge faire it replaced. The one thing I would redesign is the bottom section of the freezer. The freezer is two levels with a sliding unit on top of a deep pit. The bottom deeper part is basically a pit. You have to dig through layers a frozen goods to get to those on the bottom, which is inconvenient. The sliding section on top needs to be deeper, which would make the pit shallower and less of a graveyard for frozen food.
Faust · Jan 4, 2022
Fancy
AJ Madison · 5 out of 5 stars
I bought my fridge a couple months ago and its exactly what we needed
Dee71 · Jan 4, 2022
Super Reliable
AJ Madison · 5 out of 5 stars
Delivered exactly when needed to stock stuff for the holidays. Very happy thus far without an issue.
Chefricky · Jan 4, 2022
Space saver
AJ Madison · 5 out of 5 stars
I bought this refrigerator about 5 months ago. And I not once have my family and I complained about not being able to fit something in it or something falling out when we opened the door. My old fridge felt like I was playing a game of Tetris every time I opened it.
Crod · Jan 3, 2022
Sleek
AJ Madison · 4 out of 5 stars
Frig looks nice. I like the no handle feature but need to clean fingerprints often.
Rosie · Jan 3, 2022
Great fridge
AJ Madison · 5 out of 5 stars
We bought this fridge in early September, and couldn’t be happier. Not only is it perfect for the location in our kitchen, where nothing else of this cubic feet would fit, it looks really nice and of course works just great.
Newplace · Jan 3, 2022
Perfect fit for our mobile home
AJ Madison · 4 out of 5 stars
Upon arrival at our winter home we found the old refrig had went kapoot ! Thankfully we found a perfect fit for our space and are very happy with our new Samsung.
Coach T · Jan 3, 2022
Just a great fridge!
AJ Madison · 5 out of 5 stars
This is the first fridge myself and my s.o bought together and it’s amazing in our home!
LaCry49 · Jan 3, 2022
Works like a champ.
AJ Madison · 5 out of 5 stars
Installed this unit in our vacation home. What a great product. Looks great. Cools even better.
SamIam · Jan 3, 2022
Sleek, clean looking.
AJ Madison · 5 out of 5 stars
This was second samsung refrigerator. A bit of a change w no handles! Lol.
Annie · Jan 3, 2022
Very good fridge
AJ Madison · 4 out of 5 stars
We purchased this unit about 4 weeks ago as a temporary measure and it is working out extremely well. The refrigerator is easy to connect, produces loads or ice and holds lots of foot in both the refrigerator but would have liked a larger freezer. We are, however, pleased with this purchase.
Robert · Jan 3, 2022
What we've always wanted
AJ Madison · 5 out of 5 stars
We've had this for about 6 months now and we love it. There is so much more room with the bottom freezer than we had before. It has a nice sleek design and looks great in our kitchen.
Tweak · Jan 3, 2022
Perfect for Two
AJ Madison · 5 out of 5 stars
This refrigerator is perfect for a smaller family! The freezer is deep enough to store meats but if you're big on bulk shopping stay away from this particular style. The ice maker is a little loud but after a while you'll get use to the noise.
jailoso123 · Jan 3, 2022
Great updated refrigerator
AJ Madison · 5 out of 5 stars
I bought this in spring of last year and it's been working reliably and the best thing is it is really saving energy.
chaco · Jan 3, 2022
It’s so beautiful!
AJ Madison · 5 out of 5 stars
I liked this refrigerator. only the bottom part is a little small but even if I like it.
Anita · Jan 3, 2022
New Fridge
AJ Madison · 5 out of 5 stars
Bought this a few months ago. Works great. I would recommend it
Smitty · Jan 3, 2022
Samsung knocks it out of the park!
AJ Madison · 5 out of 5 stars
Purchased in May 2021. Have been using since. Easy to keep clean. Great storage. Counter depth refrig.
Peppermint Patty · Jan 3, 2022
Perfect size
AJ Madison · 5 out of 5 stars
Wife’s very happy plenty of space easy installation ice cold
Bruce · Jan 3, 2022
Everything is great except the ice maker.
AJ Madison · 4 out of 5 stars
Have had this refrigerator going on a year, bought it because of its counter depth size, everything about the fridge is great except the ice maker does not make consistent ice, the ice is always broken or smaller in sections.
Joey · Jan 3, 2022
Samsung Refrigerator
AJ Madison · 5 out of 5 stars
Love the looks of it, the only problem, it has quit working about 4 times. Have to unplug and replug and it will start working. Same thing happened to my first one (within 7 days of purchased) and they brought out another. Thought it might just be a bad one.
marttie · Jan 3, 2022
Good Value
AJ Madison · 5 out of 5 stars
Bought this refrigerator and have appreciated the quality of the product.
Louis · Jan 3, 2022
Size
AJ Madison · 5 out of 5 stars
We bought this a month ago and it is the perfect size for the space. Had a little problem in the beginning but was fixed immediately
Citrus · Jan 3, 2022
Love it
AJ Madison · 5 out of 5 stars
We bought this fridge several months ago and are delighted with it.
Andy · Jan 3, 2022
Great counter depth fridge
AJ Madison · 5 out of 5 stars
With the counter depth and French doors this fridge has made our galley kitchen much more useable. Easy to see all the contents great fridge.
Mp2022 · Jan 3, 2022
All the feathers i need
AJ Madison · 5 out of 5 stars
I have had a couple of months now, is working excellent
Bill · Jan 3, 2022
Great Purchase
AJ Madison · 5 out of 5 stars
We bought the new refrigerator about six weeks ago and have been very happy with it.
MikeJ · Jan 3, 2022
Absolutely in love with it!
AJ Madison · 5 out of 5 stars
Silent, elegant, sleek, hood perfect temperature, let’s you know if the door has been left open, plenty of space in fridge and freezer. It’s simply perfect.
Vi_34 · Jan 3, 2022
French door refrigerator
AJ Madison · 5 out of 5 stars
So far very happy with product, smaller than my last one, but getting along nicely with smaller size. Like the fact it does not stick out so far.
Satisfied customer · Jan 3, 2022
I like the french doors but
AJ Madison · 4 out of 5 stars
the ice cubes are always falling out the back of the bucket and go under the fridge
DogGumby · Dec 11, 2021
Sleek and beautiful
AJ Madison · 4 out of 5 stars
This refrigerator fits nicely in our small kitchen . It is a good size for 1 or 2 people but would be too small for a large family. I love having the freezer on the bottom. It is easy to get to everything in the top refrigerator. My husband and I cannot get the freezer to pull out very far. It seems like it should pull out a little further. The Way it is now , we cannot remove the freezer baskets. The icemaker has been working real well , too well, it doesn't stop making ice when the freezer drawer is pulled forward and will throw ice in the bottom of the freezer. This probably wouldn't be a problem if we could pull the drawers out and clean up the ice. The Way it is now. We have to rake it out with a broom handle. It doesn't happen all the time but ice does build up from the icemaker over time on the floor of the freezer. I think if the freezer drawers would pull out a little more, I would have rated 5 stars.
Griff · Dec 3, 2021
Twin cooling
AJ Madison · 5 out of 5 stars
i love love love my new fridge. i love the size the room and the way it cools evenly. the tempature settings are wonderful and no knobs to use to regulate, i think this my best buy ever as far as appliances. now i’m waiting for my stove and dishwasher to be dilvered and they are also samsung
Koochie · Nov 18, 2021
Great refrigerator .
AJ Madison · 5 out of 5 stars
Very happy with my product. I would recommend this to all my family..
Jarhead · Nov 11, 2021
Love the French doors!
AJ Madison · 5 out of 5 stars
This is a great refrigerator, good temperature control, nice wide French doors for easy access, deep freezer compartment and ice maker makes a lot of ice (sometimes too much as it spills out of the drawer!). We had to learn to make sure to push the doors closed or we get the reminder on the Samsung app or TV that the doors are open, which is a very helpful reminder!
Loves veggies · Nov 10, 2021
Love it!
AJ Madison · 5 out of 5 stars
This is the nicest fridge I’ve ever had. Very happy with our purchase!
Strawmom0910 · Nov 10, 2021
Good features
AJ Madison · 4 out of 5 stars
Well lit interior and easy to set controls for temperatures
dora · Nov 10, 2021
Hard to set up the SmartThings app
AJ Madison · 4 out of 5 stars
The refrigerator is very nice Setting up the SmartThings connection was very challenging. The app worked on the iPhone 11 but could not connect to the refrigerator The app didn't work on an iPad but the iPad was able to access the wifi on the refrigerator I was finally able to get it to work by bringing the iPad next to the iPhone and letting it share the network
Pulmid · Nov 10, 2021
Beautiful refrigerator
AJ Madison · 4 out of 5 stars
I bought this to replace my old fridge that was 20 years old. I wanted counter depth and liked the way this one looked. It’s super sleek and quiet! The only drawback is that it has much smaller capacity than the old one but it was a decent trade to not have it stick out into the room. Overall this was a good purchase!
Updating · Nov 10, 2021
good fit
AJ Madison · 4 out of 5 stars
good design - 1st time owning a freezer on the bottom. Only complaint is space in design in the fridge
jsb1 · Nov 10, 2021
counter top model,fits perfect in my room .
AJ Madison · 5 out of 5 stars
Bought it for a bar /rec room a great addition,recieved it about 5 weeks ago just in time for the holidays.
Bigbas · Nov 10, 2021
Do not buy, problem with door
AJ Madison · 3 out of 5 stars
Do not buy this fridge. The left door gets stuck leading to a part to fail on the hinge. Samsung replaced hinge part once, but since it’s an opening problem it failed again and Samsung refuses to replace anything now, one day after year-long-warranty. So again, there is a problem with the left door, but Samsung will not take ownership of the cause of the problem, only the symptom, and only within the warranty period.
Kelley · Sep 1, 2025
Customer photo 1Shelves are not adjustable.
AJ Madison · 3 out of 5 stars
Thw size is good for smaller spaces. It has decent food storage on the inside. However the shelving in the refridgerator ar not really adjustable. A tea jug does not fit. A standard gallon milk or water wont fit. It works great but has a poor simplistic desigj.
Not happy · Aug 23, 2025
Customer photo 1Missing features are something to over come
AJ Madison · 3 out of 5 stars
I bought this 2 weeks ago and still getting use to the smaller size no butter dish or cheese bin. Will need to call about ice machine that is over flowing and the freeze door a bucket stick The surface is not suppse to show fingerprints but it does
None · Apr 21, 2024
Customer photo 1Customer photo 2Customer photo 3Customer photo 4AJ Madison · 3 out of 5 stars
Bought this fridge 3 months ago. Happy with its performance but one VERY annoying feature is the door alarm. It goes off waaayyyy too quickly and you have to completely shut it to stop it. When loading the fridge and pulling out multiple ingredients it is thoroughly annoying. The app doesn’t have a setting I can change and nothing online seems to be able to tell me how to adjust the time or turn it off altogether.
CasaB · Feb 28, 2023
Customer photo 1Unique having no door handles
AJ Madison · 3 out of 5 stars
i have enjoyed my refrigerator thus far however i do have several issues with my freezer. the icemaker drops ice at the back of the freezer, completely avoiding the ice tray and the freezer is smaller than i expected. i’m single with no kids so one would think that i do not need to big of a freezer. but this freezer is still too small with it being just me. also the freezer door does not ipem wide enough.
Ash ash · Sep 27, 2022
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Serious design flaw!!!
AJ Madison · 3 out of 5 stars
I love everything about my new 18 cu. ft. Smart Counter Depth fridge EXCEPT for one serious and miserable design flaw. The ice machine fills the tub so high that cubes routinely fall through the opening at the back, slide down into the bottom floor and then right out and onto my floor when I push the freezer door in. Really bad deal and no way, as far as I can see, to correct it. Serious oversight by Samsung.
Mindy · Nov 11, 2021
Customer photo 1Fridge with some drawbacks
AJ Madison · 3 out of 5 stars
I like the sleek lines of the fridge. Has reasonable capacity. Cools food well and seems to be efficient. The only complaint I have about it is that the stainless doors seem to be a little thin and dent easy. Wished it could be reskinned but would have to buy replacement door. Had I known we probably would have not bought this model
Joe47 · Apr 5, 2026
Great fridge for the money so far
AJ Madison · 3 out of 5 stars
this fridge has been a great fridge so far I've only had it about a month but I really like it's simplicity and double doors on the top make it a convenient way to get your food out of it compared to an old fridge with the door on the bottom
Mike · Mar 25, 2026
Great Value
AJ Madison · 3 out of 5 stars
Great vaule product with large Capacity an energy efficiency with cooling capacity is good. Happy with product highly recommended. Three stars review based on size. Refrigerator sleek is desired. A good overall purchase.
Shopwonder3 · Mar 11, 2026
Poor design. Spacing of shelves. No handles.
AJ Madison · 3 out of 5 stars
Drawers to deep. No meat drawer. Shelves too close together with no adjustment. No handles. Very difficult to open.
Kralla · Dec 19, 2025
Overall I like the fridge
AJ Madison · 3 out of 5 stars
Overall I like the fridge. The ice maker quit making ice after about two months flawless service. I have made numerou attempts to get a warrenty maintenance/repair technician out here to my home to repair of replace the ice maker, but I keeep getting disconnected every time I get handed off to anyone in the Management level at Samsung. My frustration level from trying to get the Ice maker issue resolved has driven me to try again to obtain first year warrenty service on the ice maker. Somebody please help.
· Sep 2, 2025
How do I replace the water filter?
AJ Madison · 3 out of 5 stars
Where is the filter? Fridge works fine but I can't find the filter. Where is the water filter for the ice?
Like the fridge but · Jul 2, 2024
Good except …..
AJ Madison · 3 out of 5 stars
Can’t give a five star my ice maker don’t work. I got a defect and waiting for new one to be delivered.
Jannieb · Jan 7, 2024
Meh
AJ Madison · 3 out of 5 stars
Good amount of space for the footprint, but none of the doors, including freezer, close easily and get left cracked open frequently, and for some crazy reason, there’s no water filter for the ice machine.
Mmmeh · Mar 28, 2023
Picked wrong one
AJ Madison · 3 out of 5 stars
After installation is when I started having regrets. There are not many shelf positions to accommodate larger items.
lahawk · Mar 22, 2023
Small but mighty
AJ Madison · 3 out of 5 stars
Cannot fit gallon or tall bottles of milk or iced tea
Nancy · Mar 2, 2023
Samsung 18cu ft FRIDGE
AJ Madison · 3 out of 5 stars
I liked the unit a lot. My only criticism is that there’s no filter. It has an ice maker but. I filter. Other than that the unit is fine.
Samsung 18 · Feb 17, 2023
Price was right
AJ Madison · 3 out of 5 stars
I bought this 3 weeks ago and am still getting used to features but I love the freezer on the bottom. I wish they would have made the shelves more adjustable. You can’t even stand a 16 oz bottle of soda on the shelves. The door shelves are full because of size that won’t fit on inside shelves. I also wish I would have gotten one with fingerprint resistant exterior.
Doglover · Feb 15, 2023
Nice refrigerator
AJ Madison · 3 out of 5 stars
We purchased this refrigerator after having problems with our refrigerator which was going to coast too much to repair. Time will tell hopefully with not have problems with Samsung brand.
Maureen · Jan 13, 2023
Bins and drawer breakage
AJ Madison · 1 out of 5 stars
We bought this 3-door French refrigerator and after 3 years 4 out of 6 door bins broke into pieces. In addition, the top freezer drawer broke on the corner. I hope that Samsung will stand by their product and replace these broken parts free of cost. We will see..
CynC · Dec 2, 2025
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Bad quality of the material
AJ Madison · 1 out of 5 stars
Material Stanley steel preset bad, very easy to scratch and to make dent. Pretty big shape but small inside, does not have water filter for the ice maker and they suggest on the purchase to buy a filter and when I realized it does not have a filter was late to return and I lost my money. I don’t recommend any appliance of this brand.
Aline · May 7, 2025
Customer photo 1Customer photo 2Front door cracked within first few months
AJ Madison · 2 out of 5 stars
I was pretty excited to get this beautiful looking new fridge for my new kitchen but was quickly disappointed when a 4 ft crack appeared just a few months into owning it on the front door making it look much less appealing. I opened a service ticket only for the rep to tell me I likely bumped the door on the edge of the counter when I opened it. If this indeed happened as they hypothesize, this is a poorly designed/made product that I will never purchase again. They sent me to the parts department to order a new door...for my brand new fridge...ridiculous. Don't wastey your money!!!
Yotocco · Oct 30, 2023
Customer photo 1Customer photo 2Customer photo 3Don’t buy
AJ Madison · 1 out of 5 stars
I’m so upset with this refrigerator bought it eight months ago and it’s already turned off twice and had to reset twice. Lost lots of food. Food cost way too much right now to be worried about your fridge turning off. How are you supposed to recommend a refrigerator that doesn’t work?
Sad Marsh · Aug 15, 2023
Customer photo 1Already stopped working after 10 months
AJ Madison · 1 out of 5 stars
I bought not even a year ago and it stopped working twice. We had to throw all our food away and lost tons of money in the process. The freezer randomly stops making ice. Also the outside dents easily and has lots of dents in it after not even a year. I’ve never had a fridge do that before. Way too expensive for the quality.
M_J_B · Jun 15, 2023
Customer photo 1Customer photo 2Stops working all the time!
AJ Madison · 1 out of 5 stars
I manage a new apartment building in Los Angeles that has over 1,000 units. Unfortunately, this is the fridge they chose to install. We have had sooooo many residents call about their fridge not working. We are resetting fridges almost daily and paying for residents' groceries. This is NOT an incentivized review!
Property Manager · May 11, 2023
Customer photo 1Worst refrigerator ever
AJ Madison · 1 out of 5 stars
have had it about a year. every few months, it just stops cooling. we discover it when we realize that stuff in the freezer is thawing - the thermometers inside still show the proper temps, even as everything melts. after much searching, the best fix we could find is, of course, turn it off and turn it on again. so we turn it off at the fuse box, turn it on, and it resets. if we dn’t notice in time, or are away, i guess we’re just screwed. will replace soon, as supply chains recover. don’t buy it.
Susan · Sep 20, 2022
Customer photo 1Quit cooling and needed to be reset
AJ Madison · 1 out of 5 stars
The refrigerator worked well for the first 4 months. I just returned from a 5 day vacation to find the refrigerator at 55 degrees and the freezer at 35 degrees. I had to dispose of everything in the refrigerator and several items that were thawed in the freezer. After resetting the refrigerator it now is beginning to cool again. There was no alert through "smart things" that the refrigerator was not cooling. Be cautious of trusting this refrigerator.
TravisW · Nov 10, 2021
Customer photo 1Customer photo 2These don’t last.
AJ Madison · 1 out of 5 stars
We bought this one 3 years ago had moments of not freezing up enough or cold enough now completely not working at all
Sammy · Sep 26, 2025
Don’t waste your money.
AJ Madison · 1 out of 5 stars
TERRIBLE fridge. Nothing but problems from the beginning, have been dealing with Samsung “customer care” for almost 3 months now. They do not care about their customers what so ever, I even had a rep LAUGH at the fact I said I had a special needs child. They do no honor they warranty, and will give you nothing but problems. I will be purchasing another branded refrigerator so I never have their products in my home again. GARBAGE.
LostCustomer · Sep 23, 2025
Shiny Junk!Dont buy!
AJ Madison · 1 out of 5 stars
do not buy this has stopped working after 17 months! warranty is only one year! refrigerators are supposed to last at least 10 years. This is an investment and we shouldn’t be replacing it every two years or year and a half in this case I am completely disappointed and will not purchase a Samsung product ever again! it’s junk
yoyismac · Aug 15, 2025
Not worth having.
AJ Madison · 1 out of 5 stars
Very poor shelf lay out. Had an issue with it going into demand mode and freezer stopped.
Sparky · Jun 28, 2025
Very modern but not durable
AJ Madison · 1 out of 5 stars
A 7 months or so into use, the fridge stated to have cooling and water leaking issues. I temporarily fixed the cooling issues by resetting the thermostat every few months until the second year of use when the need for resetting became more frequent and finally, the freezer stopped cooling. Samsung did provide the r option of sending a repair technician, but the fees and costs of repair likely are going to be more expensive than buying a new fridge. All my other Samsung products (I bought all my kitchen appliances and washer/dryer with this fridge) are working well, however I am afraid of having the same issue with another small Samsung fridge and I will buy a new fridge from a different manufacturer. Samsung as always did provide great customer service but my fridge’s warranty already expired and not much can be done at this point.
Jazz · Jun 24, 2025
Black stainless steel is peeling
AJ Madison · 2 out of 5 stars
I bought this refrigerator in black stainless steel like 4 months ago and now the surface is starting to peel. Everything else is working perfect but the surface is peeling. If you buy this in black stainless steel be aware that the surface is cheaply made.
Alba · Apr 20, 2025
Don’t buy! Bad Control Board
AJ Madison · 1 out of 5 stars
Control board does not communicate to the cooling system and your food will go bad. Costs $450 to replace the control board. Pick a different fridge.
Dmurph · Mar 7, 2025
Wouldn't buy again
AJ Madison · 1 out of 5 stars
Had it 11 months and the freezer went out and then came back on a few days later so they refuse to do anything about it
Vanessa · Sep 2, 2024
Wish I had purchased a larger one.
AJ Madison · 2 out of 5 stars
I bought this about a month ago and didn't realize how small it is. Can't get used to the cramped feeling. I wish that the man in that store department had described it to me a bit, but he said nothing about its features, etc.
justjane · Aug 9, 2024
Freezer issues
AJ Madison · 1 out of 5 stars
I would not buy this again and will likely replace soon. I bought due to limited dimensions in my kitchen. Prior experience with bottom freezers has been fine but for some reason this bottom freezer is sensitive and continue struggle with the freezer defrosting resulting in throwing out contents. This happened the first two weeks I had it and had multiple calls to Samsung with home visits, door checks and control board replacement. It appears to be related to something with the door seal and sensor which the tech showed me. I know to close it and listen for the compressor to click on to confirm it is closed properly but guests do not know. After some time of the door sensor not being triggered it appears the control board locks out the freezer so even closing the door does not restart the freezer. I then have to power cycle and then it takes some time for it to reset. Going through it now. This causes too much stress and wasted money and food. If they could have a door alarm just like the fridge door that would help. The fridge will notify in an app the door is not closed so why not the freezer?!
Apuwork · Apr 27, 2024
Broke instantly
AJ Madison · 2 out of 5 stars
It was nice while it lasted but 2 ‘months in it stopped working.
Bryce · Mar 4, 2024
Horrible
AJ Madison · 1 out of 5 stars
Horrible fridge. It is almost new and just stops working every now and then. We lose all the food. No clue how to get service. We unplug it and hard reset and it starts again for another few months. But usually it is up to 50-60 degrees in the fridge for a day or so before we notice. It has gone out twice while we were out of town. Is it a software issue? or a bad thermostat?
lulu · Jan 28, 2024
Total disappointment - refrigerator and service
AJ Madison · 1 out of 5 stars
Unit stopped cooling in less than 18 months. Three service calls to date have not corrected the problem. Mother board, condenser and cooling unit all replace - still not working.
QPKitchen · Nov 29, 2023
Fridge too unreliable for use in an RV
AJ Madison · 1 out of 5 stars
unit has barely any time on it and it threw a 81C error. cant get it to clear. Getting service was extremely difficult and to-date have not gotten service to fix it due to Samsung's very inefficient service.
jallis · Sep 23, 2023
Do not buy this refrigerator!
AJ Madison · 1 out of 5 stars
I purchased this refrigerator on April 12 and it stopped working July 15. Three scheduled appointments have been canceled. It is now August 18. I have lost over $300 worth of food and have had to purchase ice and coolers while waiting for repairs. I would give this product zero stars if possible. Total waste of hard-earned mone and major inconvenience.
Mar2 · Aug 18, 2023
Too small, noisy, slow, unaesthetic
AJ Madison · 1 out of 5 stars
This fridge is not even large enough to accommodate a standard size gallon of milk on any shelves except the bottom shelf of the door. It does not cool evenly. The fridge leans backward at an extreme unaesthetic angle even with the front adjusters on their lowest setting. The icemaker is woefully slow and noisy. Worst fridge we've ever owned. Do not buy.
Grayson · Aug 11, 2023
UNRELIABLE - DO NOT BUY
AJ Madison · 1 out of 5 stars
The unit, while very good looking, is extremely unreliable as others have noted. Samsung has been horrendous in terms of care. Since installation, the freezer never worked properly and required endless time and effort to just end up having to depose of the unit at my own expense. Do not recommend unless you have loads of time and money to dedicate to this product.
Exhausted · Aug 10, 2023
Inconvenient
AJ Madison · 2 out of 5 stars
The shelves are not adjustable bottles cannot go on the shelves My milk has to sit on the door and is constantly expiring before it's expiration date due to this issue. The ice machine is automatic in the sense that it will continue to make ice but it does not stop when the bucket is full and ice continually falls behind the freezer drawer This fridge was already in our home when we purchased the home I would not buy this fridge
Mamabear4 · Jul 3, 2023
Year old and constantly thaws the freezer
AJ Madison · 1 out of 5 stars
I bought a house two months ago with this model installed. The fridge is a year old. In the two months we have lived here the freezer has thawed out completely 5 times, that I know of. Liquid pint of icecream situations. Have had to throw out so many things in the freezer. I would never recommend this model or possibly brand.
Emmy · May 29, 2023
WAY TOO LOUD
AJ Madison · 1 out of 5 stars
I despise this fridge. My landlord bought it to replace the previous 20-year-old fridge in my apartment after it failed. While there are numerous issues with its design, the biggest problem by far is that this fridge is so loud I can't exist in the same room without it driving me insane. And not just when it's making ice. ALL. THE. TIME. The noise is CONSTANT. I'm literally in the process of buying another fridge, with my own money, to replace it. I cannot exist with this monstrosity in my living space. I would rather not have a fridge at all than have to deal with this auditory torture.
John · Apr 9, 2023
This freezer does not stay frozen
AJ Madison · 1 out of 5 stars
Many others have mentioned this, I will mention it also. I’ve had this unit 4 months, and it has stopped working many times despite diagnostics on the app saying that there’s nothing wrong. It looks nice in the kitchen, but I hate it. We lost a full freezer full of food and ice when the freezer temperature went to 50° one day despite being set to 0°. This led me to invest in an alarm thermometer for the fridge and freezer that will alarm me anytime the freezer creeps up over 15°. The alarm goes off at least every other day. I then unplug the unit and plug it back in and everything works for a day or two before repeating the process. Meaning I need to plan food storage around any trips I take. Owning this fridge is an extremely frustrating experience.
Lisa · Jan 30, 2023
AJ Madison · 1 out of 5 stars
Samsung has a problem with factory damaged items. 1st fridge was delivered damaged: large scapes on doors, factory damage under the packaging. The replacement, 2nd fridge, had scrapes on the side under the styrofoam. Factory damage again. We are waiting on another replacement. Let's hope the 3rd time is the charm, but my confidence in Samsung's quality control has plummeted.
meganr · Dec 15, 2022
Will stop working for no reason.
AJ Madison · 1 out of 5 stars
before i went out of town everything was fine. came home a week later to a everything going bad and everything in the freezer thawed. the app never alerted me! unplugged and plugged back in, works fine. found out this is a common issue.
MsFaith · Oct 24, 2022
Delicate! Scratches and NOT fingerprint resistant
AJ Madison · 2 out of 5 stars
We've had this fridge for just over a month. I wipe it daily with a soft cloth because it shows fingerprints every time someone opens the door. I bought the fridge thinking the no-handle design would look sleek, but it just makes it so we have a fridge bordered with fingerprints. We also just put a weak/flimsy magnet on the fridge and it scratched the finish! Don't buy this fridge if you're looking for something durable that will look nice for a while. Did not meet my expectations from Samsung.
lgano · Oct 12, 2022
Worked well for a few days
AJ Madison · 1 out of 5 stars
bought this refrigerator because it was perfect depth for condominium. stopped cooling a couple days later. powered off and plugged back in, worked well for about 10 days and stopped cooling again. this randomly occurs and happens about 4 times a month so i have to catch it before it spoils my food. had service technician come out, but he's never heard of this happening and left without resolution. going to reach out again and see if we can get this issue resolved.
Rigo · Aug 31, 2022
DO NOT BUY THIS REFRIGERATOR
AJ Madison · 1 out of 5 stars
Cooling in our very expensive, 2-1/2 year old (five months out of warranty) Samsung refrigerator model #rf18a5101sr/aa stopped working, spoiling all food. Bottom line, it's probably the control panel motherboard, which is a known problem with this model. Repair would cost 1/3 the price of a new unit and would be warranted for 90 days!!! DO NOT BUY this unreliable model.
Karen · Aug 5, 2022
Adequate for our need.
AJ Madison · 2 out of 5 stars
Due to limited space, we had to settle with this refrigerator. Issues with cooling first couple months, but Samsung repaired with no issues. Repairman was excellent! Finish shows all dirt and fingerprints and needs to be cleaned daily. Ice maker container poorly designed. When pulling drawer out, ice falls in back and accumulates to the point that freezer will not close properly. Limited space for taller items such as milk and bottle drinks. Even the smaller soda bottles do not fit on shelf, but must go in door.
Kevin · Jun 9, 2022
I love Samsung. Just not this refrigerator
AJ Madison · 1 out of 5 stars
bought this refrigerator may 2021. i have had to throw away frozen foods at least 4 times due to freezer not shutting. i have 2 children so i have blamed them for not shutting it the 1st time or 2. however, it's not my teenagers, the freezer is awful it doesn't shut properly. the refrigerator is great at letting you know if you left it open, however i've purposely left the freezer ajar and it doesn't alert you at all. i absolutely hate this refrigerator and have to buy a new one after only having this one for a year, can't keep throwing good away in this economy - also it's not finger proof resistant & makes loud noises
Mandy · May 16, 2022
Nice looking and consistant temp.
AJ Madison · 2 out of 5 stars
Have had it a couple months, its OK! Ice make not working properly.
Reggie · Jan 25, 2022
Stops cooling without warning
AJ Madison · 1 out of 5 stars
Twice, the fridge has stopped cooling entirely despite the door panel saying the temperature was correct (and the smart things app as well). Nobody services Samsung in my area so I am waiting for a refund and constantly checking the temperature so my food doesn’t spoil again. Very disappointed.
Liane · Jan 14, 2022
Shelf space
AJ Madison · 2 out of 5 stars
Disappointed with ability to adjust shelves not enough room for gallons of milk or wine bottles
Party · Jan 4, 2022
Stopped cooling 3 times
AJ Madison · 1 out of 5 stars
This refrigerator has stopped cooling and freezing 3 times since we bought it less than a year ago. They replaced the “mother board” and it still stops cooling. We have lost food 3 times and are not happy
DanH · Jan 3, 2022
Freezer and Ice maker are bad
AJ Madison · 1 out of 5 stars
as many others have said it will just decide to stop cooling/freezing; in my case the problem has been the freezer specifically. the unit is less then a year old and i have had to defrost the freezer once already to get it working again, saddly as of today i worry ill be defrosting it a second time. we lost everything in the freezer the first time and just never used it again the second time luckly. the ice maker is the worst design i have ever seen. you will knock ice behind the drawers when you open the freezer every time assuming the ice tray is full. the ice will all pile up and then upon opening it will hit the icemaker and get pushed behind.
josephxsxn · Dec 21, 2021