Customer reviews for FIN-0000357
Read the 296 customer reviews available in this collection, with full review text and ratings.
Beautiful white counter-depth side-by-side
AJ Madison · 5 out of 5 stars
I love this refrigerator. I was so happy to find a white side-by-side that was counter depth. It matches my other appliances and makes my kitchen feel brighter and bigger. The alarm that sounds if a door is left open too long is very helpful. The interior is well-lit. There was a freezer shelf missing but Whirlpool was great to send one to me. I do wish there was a compartment specifically for butter in the top of the door. I was surprised that this fridge didn’t have that feature. I also like having the ice maker in the door and not taking up a shelf inside.
Tad17 · Aug 20, 2025
Customer photo 1Customer photo 2door icemaker and water dispensers
AJ Madison · 4 out of 5 stars
The freezer is missing two shelves. The temperature is great in both sides. icemaker works. I have read about the wiring being in the bottom of the door and breaks over time from openin and closing the door and my icemaker will stop working. The price was right and I bought it.
Jaye · Jul 24, 2025
Customer photo 1Advised to buy Whirlpool
AJ Madison · 4 out of 5 stars
Was told by my repairman to buy whirlpool due to cost of parts from competitors. Good product. A little louder and smaller than my LG but hope it lasts much longer than 8 years. So far so good.
Juaniter · Jul 17, 2025
Customer photo 1Great Features
AJ Madison · 5 out of 5 stars
Integrates seamlessly with my existing appliance suite. Whirlpool Quality.
Bruce25 · Jul 12, 2025
Customer photo 1Prefect Fit
AJ Madison · 4 out of 5 stars
Fridge is nice, looks good, and was the only one I found that actually fit the space perfectly. I have an opening under 70 inches. The lighting is ok. Temps are spot on
Jones5217 · Mar 30, 2025
Customer photo 1Great service
AJ Madison · 4 out of 5 stars
Love my new refrigerator, and the prompt service for providing the two missing freezer shelves. Nut there wasn't a care and use manual provided . I really would like to have one sent to me.
Chef · Mar 30, 2025
Customer photo 1Good Buy
AJ Madison · 5 out of 5 stars
I bought this fridge because I wanted one that is counter depth, black, side by side design, and with water/ice in the door. It fit perfectly in the space and looks good with my other black appliances.
JALB · Mar 25, 2025
Customer photo 1One design flaw
AJ Madison · 4 out of 5 stars
I like my whirlpool fridge.The one thing I 'm not happy about is the visible cold water supply coil inside the fridge behind the first veggie drawer held together with zip ties. I can evision a food spill and the cleaning mess. POOR design.
June · Mar 22, 2025
Customer photo 1Model home fridge
AJ Madison · 4 out of 5 stars
This was a model home with the appliances included. I prefer a top/bottom fridge instead of a side by side. This is a very nice fridge, even tho I didn’t get my first choice
Kron · Mar 12, 2025
Customer photo 1AJ Madison · 5 out of 5 stars
The appearance is such an improvement in my kitchen! I love the interior space and layout
CDA57 · Mar 8, 2025
Customer photo 1Happy overall
AJ Madison · 4 out of 5 stars
It's brightly lit inside, making food items easy to find and sort. Temperatures are spot on. Ice making is quick. We weren't accustomed to the noises you hear at first, but after ice is made and temperatures are reached, it's quiet! We like the look of the finish, although the steel skin on the freezer door appears warped (photo). The only major beef is inside -- both the freezer compartment and refrigerator door CRY for just one more shelf!
Dave · Feb 28, 2025
Customer photo 1Good features
AJ Madison · 4 out of 5 stars
I bought this a month ago and it has been a very good choice.
Sher · Feb 25, 2025
Customer photo 1Customer photo 2Perfect refrigerator!
AJ Madison · 5 out of 5 stars
Fantastic cooling and well lit inside. Great style for a smaller fridge.
Super cat · Feb 6, 2025
Customer photo 1Beautiful refrigerator
AJ Madison · 5 out of 5 stars
Such a great refrigerator. It fits perfectly in our space yet it’s spacious
MBB1 · Jan 30, 2025
Customer photo 1Beautiful refrigerator
AJ Madison · 5 out of 5 stars
After shopping for awhile I'm glad I chose the Whirlpool refrigerator it was the right finish and fit perfectly in my kitchen and I'm enjoying all the features it came with I would highly recommend it
Jinxy · Jan 20, 2025
Customer photo 1Exceptional Features
AJ Madison · 5 out of 5 stars
This is the same refrigerator I purchased before Helene flooded my house. I was so happy it was in stock. This fridge is quiet and the shelving is perfect. The best feature is the ice maker in the door which gives lots of room in the shelves for frozen items. My space for this fridge has to be exact and it fits the bill. Whirlpool has my vote this fridge and all their appliances.
Chris · Jan 16, 2025
Customer photo 1Customer photo 2Customer photo 3Love the look and convenience of front panel
AJ Madison · 4 out of 5 stars
Love the icemaker in the door providing more freezer space. Overall look is great.
Froggirl · Jan 8, 2025
Customer photo 1Great product! Scuffed up wall
AJ Madison · 5 out of 5 stars
Outstanding service and product. The only issue is that my wall was scuffed up when the product was brought up the stairs.
bob27 · Jan 7, 2025
Customer photo 1AJ Madison · 5 out of 5 stars
We purchased this Whirpool refrigerator one month ago. It's everything we could have hoped for. It has a solid beautiful build quality. It is a side by side and it is very quiet. Great features and beautiful looking.
Sjake · Jan 3, 2025
Customer photo 1Customer photo 2Good design
AJ Madison · 5 out of 5 stars
I got my new refrigerator a week ago.so far it is working properly as expected.i had an older model that worked 100% for 18 years.Whirlpool is the way to go.
Jaysac · Dec 18, 2024
Customer photo 1Missing 2 shelves in the freezer
AJ Madison · 4 out of 5 stars
I purchased it 12/6and have had to call about the buzzing noise when it runs. Not been serviced yet.12/13
Phil53 · Dec 14, 2024
Customer photo 1Beautiful Appliance
AJ Madison · 5 out of 5 stars
This refrigerator was purchased with my new home. Beautiful and spacious. Love the ice-only feature. Thank you, Whirlpool. Look forward to many years of use.
patty2026 · Feb 16, 2026
Excellent appliance!
AJ Madison · 5 out of 5 stars
I bought this to replace a 20 year old cabinet depth built in refrigerator. I was very worried that it would not fit into the opening but it did and I actually like it better than my old one. It holds so much on the door and the drawers open very easily. The freezer holds more than my old one. It is very bright inside and the doors open easily.
Shiny White · Jan 31, 2026
AJ Madison · 4 out of 5 stars
I haven’t had much problems with the unit. Wish it was a little more spacious.
AlexT · Dec 25, 2025
New Whirlpool 36 inch side by side Refrigerator
AJ Madison · 5 out of 5 stars
So far the refrigerator works great. The easily replaceable water filter works nicely with clean good tasting water. The digital controls take a little playing around with, but are a really nice feature.
BigP9 · Nov 11, 2025
compartments well planned
AJ Madison · 5 out of 5 stars
it meets all our needs in a refrigerator. love the door spaces.
Katz · Oct 27, 2025
Working Great!
AJ Madison · 5 out of 5 stars
It's working out great so far. We've had it a little over a month.
menden2025 · Oct 22, 2025
Refrigerator
AJ Madison · 4 out of 5 stars
My refrigerator was included in the new home package. I love the style, the easy cleaning of the exterior, and it goes very good with my other Whirpool kitchen appliances. I had to read the manual to see if the temperature control was set up correctly because it is geting humidity between the 2 doors, and is also freezing the liquids and the eggs. But it was at the correct temperature and I was not blocking the Air Flo sensor. I registered my appliances so I am just a phone call away of fixing this problem.
Yoyi25 · Oct 22, 2025
Great water and ice features!
AJ Madison · 5 out of 5 stars
We are enjoying our new fridge. We love the water and ice features!
Tanya 71 · Sep 19, 2025
Love the stainless steel.
AJ Madison · 4 out of 5 stars
Bought last month. I needed a new one. I didn’t realize that the ice maker took up so much of the door.
Teester · Sep 4, 2025
The doors hold more, seems better built
AJ Madison · 5 out of 5 stars
After 8 years we got rid of out last whirlpool Refrigerator. This one looks just like the old one, except much better. Ice maker works great, the doors inside hold more, according to wife.
Chuck · Aug 29, 2025
Awesome utilization of space!
AJ Madison · 5 out of 5 stars
I love the way this appliance is laid out. Even though slightly smaller than my old refrigerator it is able to store more. The doors are utilized in such an ingenious way that space inside the fridge is freed up.
Dealmein · Aug 17, 2025
Great addition.
AJ Madison · 5 out of 5 stars
It is a pleasure having this new refrigerator as it replaced one that was 27 years old. The inside size is great.
Colonel Charlie · Aug 12, 2025
Adjustable features
AJ Madison · 5 out of 5 stars
I received my refrigerator when I purchased my new home. I was ecstatic that it was a Whirlpool, a brand you can trust. The refrigerator is more spacious than it looks with the adjustable racks, drawers and side panels.
Kukana · Aug 3, 2025
Product review
AJ Madison · 5 out of 5 stars
We love our refrigerator it’s perfect we are glad the builders chose whirlpool for our appliances.
Jackson’s new home · Jul 28, 2025
Great Feature
AJ Madison · 4 out of 5 stars
I love the icemaker and water dispenser. The only drawback is the refrigerator only came with 1 freezer shelf and the metal "shelf" in the door for the glasses for dispenser was missing.
Jim0914 · Jul 27, 2025
AJ Madison · 5 out of 5 stars
I purchased 2 new refrigerators. The other review I made was for this model. The other was for my mother in law apartment. Had to call repair due to freezer compartment having condensation along upper opening. Repairman seems to have fixed issue. Working well now.
Luke slow walker · Jul 17, 2025
Nice machine and very good price on my side by sid
AJ Madison · 5 out of 5 stars
Only two weeks old. So far so good. First thing I had to do was order two freezer shelves that they did not provide to fill slots. Very cheap of you Whirlpool.
Monkeyshine · Jul 17, 2025
Efficient
AJ Madison · 5 out of 5 stars
I love my Whirlpool refrigerator. Lots of space inside and I also love the large ice bin in the freezer.
LizB. · Jul 14, 2025
New Fridge
AJ Madison · 4 out of 5 stars
it is noisier than our old fridge, and for the life of me I can't figure out where the temperature controls are located! The lights take up a lot of room in an already small interior space. Otherwise it's doing a good job.
Gimli · Jul 12, 2025
New Change
AJ Madison · 5 out of 5 stars
Great Refrigerator, first time using this Brand. Love all the features.
EEzz · Jul 10, 2025
SATISFACTORY
AJ Madison · 4 out of 5 stars
Have owned this for 7 months. Satisfactory performance. I COULD have been fine with fewer features on the ice/water filter dispenser; takes a bit to learn to operate! But I had to get a model like this to fit the enclosed space in my kitchen. The only thing I truly don't like is the low number of shelves supplied for the freezer unit. I need at least one more, and am finding it hard to locate the part on the website. Also, if one does not use the ice dispenser often, it WILL freeze up and takes some effort to dismantle and unfreeze it .. learned the hard way.
jack · Jul 7, 2025
Good so far
AJ Madison · 4 out of 5 stars
The refrigerator door and the freezer section could use one additional shelf each. The refrigerator should come with An owners manual. It did not. There should be a way to obtain the owners manual and a parts manual which doesn’t seem to be too readily available.i
None · Jul 2, 2025
AJ Madison · 4 out of 5 stars
Would have liked more shelves in the freezer, other than that, love the fridge.
Michele · Jun 27, 2025
Working on controls
AJ Madison · 4 out of 5 stars
I love the product but having problems adjusting the temperature so my ice cream will freeze. Right now it is soft. Once I get the temperature right, I'm sure I will love it.
Harrij59 · Jun 26, 2025
Great features and technology
AJ Madison · 5 out of 5 stars
Very efficient and keeps things cold as designed, love it!
Side by side · Jun 24, 2025
Great features!
AJ Madison · 5 out of 5 stars
I bought this a month ago and love it. There's plenty of room.
Em67 · Jun 9, 2025
Much better than my previous fridge
AJ Madison · 4 out of 5 stars
I bought this almost a month ago.. So far so good. My only complaint is that there were not enough shelves for the freezer section so I ordered two. Very expensive.
Judy48 · Jun 6, 2025
Excellent performance!
AJ Madison · 5 out of 5 stars
We’ve owned one Whirlpool refrigerator for 22 years, virtually maintenance free
Skip · Jun 3, 2025
Great space configuration.
AJ Madison · 5 out of 5 stars
Temperature was set a little low and some items that we didn't intend to freeze were. We easily adjusted the temperature and we are very satisfied with the performance and the space configuration.
BobO48 · May 31, 2025
Great options
AJ Madison · 5 out of 5 stars
I originally had a similar model of refrigerator and it was deemed not worthy of repair after about 10 years. I replaced the side-by-side with a different brand French Door fridge and disliked it from the start. It lasted about the same amount of time. But now I went back to this side-by-side. I can see everything again. Back to whirlpool
Whirlpool side-by-side · May 30, 2025
Would buy again
AJ Madison · 5 out of 5 stars
Holds a lot. Fits into my existing older space size. Strong Shelves
Rich · May 30, 2025
Great features!
AJ Madison · 4 out of 5 stars
I bought this refrigerator about a month ago, and I love all of the great features. However, unfortunately, the mechanism that dispenses the ice broke into pieces and needs to be repaired. Nothing is perfect, so I'm sure that once this is repaired, all will be great again.
harrij · May 29, 2025
It has your features that is a circulation filter
AJ Madison · 5 out of 5 stars
I bought this refrigerator that I want to go and it’s much colder than all the other ones that I used to own and place with it thank you
Ozzie · May 27, 2025
so far so good
AJ Madison · 5 out of 5 stars
Only bought this fridge 10 days ago-so far all is good. Wish it had more shelves on the door.
Whidbey Is. 47 · May 24, 2025
Great fridge!
AJ Madison · 5 out of 5 stars
This refrigerator is exactly what we were looking for and it is performing perfectly.
Wiskey · May 22, 2025
Modest features. My old side-by-side offered more
AJ Madison · 4 out of 5 stars
Product is operating fine. However, the interior shelving, etc., is a little skimpy for the money.
Linda · May 15, 2025
Loud
AJ Madison · 4 out of 5 stars
The Whirlpool refrigerator runs loud part of the time.
MW79 · May 15, 2025
Almost hit a home run
AJ Madison · 4 out of 5 stars
Love that it fits the space so nicely. One more door bin in the freezer would have been nice. Very nice side-by-side refrigerator. Would have given it 5 stars except for one thing. The door for the filter. Opens on it own. Supposed to clip shut but doesn’t. Had to tape it. Not broken, Just a poor design.
Doug 60 · May 11, 2025
Great features
AJ Madison · 5 out of 5 stars
I purchased one like this is white for our rental home. I loved it so much that I bought this one in silver for my home
Kathi · May 10, 2025
Overall Good
AJ Madison · 4 out of 5 stars
Overall: a good refrigerator. Refrigerator side has inadequate lighting (unless you don't put anything in it).
Dave · May 6, 2025
Average features, but OK for our use.
AJ Madison · 4 out of 5 stars
The refrigerator seems to be working properly. So, we are happy with it, but thoughts it could have been less expensive.
None · May 4, 2025
Dependable refrigerator like a good old friend
AJ Madison · 5 out of 5 stars
We replaced our 20 -year-old Whirlpool refrigerator with this new one two weeks ago. We are really happy that we could find a similar one that is much more modern and extremely functional.
ds omaha · May 4, 2025
Ice and water dispenser.
AJ Madison · 4 out of 5 stars
It would have been great if there was on more shelve in the freezer. Too much empty space.
Barbara · May 3, 2025
New fridge
AJ Madison · 5 out of 5 stars
I am a devout Whirlpool customer. Will not buy any other appliance except Whirlpool.
Pops · May 2, 2025
Counter depth good - sounds not so much.
AJ Madison · 4 out of 5 stars
I love that it is counter depth; however, it "chirps" and only three months in, have to have it repaired as something is wrong with the filter.
MBH06 · Apr 29, 2025
Excellent refrigerator
AJ Madison · 5 out of 5 stars
Good refrigerator so far, it's a bit noisier than I'm used to but it seems normal. Otherwise it's doing wonderful.
Wulf · Apr 28, 2025
Nice
AJ Madison · 5 out of 5 stars
I am glad I chose Whirlpool for my new refrigerator.
Nan1 · Apr 23, 2025
AJ Madison · 5 out of 5 stars
I bought this frig to replace a GE model that the compressor failed after 4 1/2 years . Hopping for better results with this one.
Don Tom · Apr 22, 2025
Great value and features
AJ Madison · 5 out of 5 stars
I am very satisfied with the Whirlpool refrigerator I bought a month ago. It holds more than I thought it would and comes with more features than I expected in refrigerator in this price range. I whole heartedly recommend this appliance.
JJDDS · Apr 22, 2025
Nice fridge
AJ Madison · 4 out of 5 stars
This counter depth refrigerator fits nicely in the galley kitchen in my mid-century house. It works beautifully and we love the measured fill feature. The only complaint is even after running over 6 gallons of water through the filter it still tastes very metallic.
Chilleigh · Apr 16, 2025
So far, so good!
AJ Madison · 4 out of 5 stars
I bought this whirlpool refrigerator in the shiny black to match my other appliances. I struggled not knowing if I would like it or if it would fit into my counter depth space. I previously had a GE that lasted almost 30 years. I love my beautiful, new black, fridge and all the space inside and on the door! The reason for the four stars is the freezer. My previous fridge had much more space. The one drawer does not hold much at all. The shelves don’t seem to be as deep either so they don’t hold much. Another thing is it does make a noticeable noise that I don’t think it should have, but overall so far so good.
Btflswan · Apr 15, 2025
AJ Madison · 4 out of 5 stars
Bought last month, great side by side but could use an extra shelf in the freezer. Seems like some wasted space that could be utilized better. Maybe there’s an option to purchase an additional shelf but haven’t discovered it yet.
sue1256 · Apr 15, 2025
Great features
AJ Madison · 5 out of 5 stars
I love my side by side but just a little small freezer space.
Rainey · Apr 12, 2025
Good Buy
AJ Madison · 4 out of 5 stars
Refrigerator was priced right and looks great in our home. Currently we are experiencing significant noise when ice is being dispensed.
Duke · Apr 10, 2025
Good Quality
AJ Madison · 5 out of 5 stars
Works great...a little noisy at startup.. Ok now..
Als frige · Apr 6, 2025
Seems to work well
AJ Madison · 5 out of 5 stars
The refrigerator seems to be well made, the only thing I would like is if it had 1 more shelf in the freezer
Fridge · Apr 5, 2025
A Whirpool classic
AJ Madison · 4 out of 5 stars
Ice cubes are small. About half the size of older whirpool side by side ice makers dating from 1980s to 2010s. Shelves should offer more height variations
dfox · Apr 5, 2025
36-inch Wide Counter Depth Side-by-Side Refrig
AJ Madison · 5 out of 5 stars
very efficient and runs quiet; finger/smudge resistant
Beachlady · Apr 3, 2025
It's a refrigerator!
AJ Madison · 4 out of 5 stars
Seems to work well. I only hope the slow ice maker doesn't stop working like the last one.
Mikey J · Mar 30, 2025
Great features and long lasting.
AJ Madison · 5 out of 5 stars
We bought a Whirlpool refrigerator side by side because we have had them before and haven’t had any problems with the whirlpool brand appliances. This one replace our old Whirlpool side by side that we had for 20 years. We had the old one since hurricane Katrina. I won’t buy any other brand of refrigerator except Whirlpool.
Dean · Mar 30, 2025
White fridge.
AJ Madison · 5 out of 5 stars
Great counter depth refrigerator. Love the water and ice dispenser
BekCat · Mar 29, 2025
Great size for us
AJ Madison · 4 out of 5 stars
So far I’m very satisfied with this fridge. I love the counter depth, it’s amazing how this little feature seems like it added so much space to our kitchen. We bought a side by side because we definitely did not want a drawer freezer where stuff would be piled on top of each other, and are very happy with our choice. It is just me and my wife in our home and I’ve had no problem stocking two weeks of groceries with room to spare. The interior lighting is really good. Ice maker and water dispenser seem to work really well so far. The only reason I deducted a star is for some small things such as exposed plastic pieces on the base look cheep and poorly designed, also one side of our unit is exposed and the sides are not the same material as the face, which seems like easy things to do better. While we would’ve preferred the black color option we didn’t want to pay the 600 extra just for that but the stainless is decent and neutral enough. I have also noticed that the motor seems to hum louder than our old fridge. But all in all very happy!
Lucas · Mar 29, 2025
AJ Madison · 5 out of 5 stars
Outstanding refrigerator! Really enjoy having it!!!!!
ELG1989 · Mar 28, 2025
easy to keep clean, easy to store food
AJ Madison · 4 out of 5 stars
We have had this for a month and has worked as expected. The interior seems to be layed out better than our last for food storage
Bill · Mar 26, 2025
I do like its features.
AJ Madison · 5 out of 5 stars
Love the refrigerator, but worried how much my Electricity bill willl go up. The refrigerator is running 90 Percent of the time. It will stop when the door is open, and starts when closed. It’s a humming sound. Please advise me . Thank You Leon Is this normal to run that long.
Leon 1 · Mar 25, 2025
Whirlpool Makes Excellent Refrigerators
AJ Madison · 5 out of 5 stars
We bought it a week or two ago and it works perfectly.
Buck · Mar 23, 2025
Drawbacks
AJ Madison · 4 out of 5 stars
A bit noise than my old Kenmore that was made by Whirlpool. Ridiculously small Ice container. Needs another basket in freezer.
Magic · Mar 23, 2025
Fits nicely and looks good
AJ Madison · 4 out of 5 stars
Nice looking, loud when running. Extra selve in freezer was awful expensive.
Gene · Mar 22, 2025
The groceries keep longer.
AJ Madison · 4 out of 5 stars
I am very pleased by how fresh the produce and milk stay.
Diane · Mar 21, 2025
Great features
AJ Madison · 5 out of 5 stars
I bought this fridge a few weeks ago and love it so far! Works Great and love the ice and water dispenser!
Diane23 · Mar 20, 2025
Noisy fan
AJ Madison · 4 out of 5 stars
Was not happy l had to purchase another shelf for the freezer. Also l'm not happy the fan is noisy. All in all it's a nice refrigerator.
Rick · Mar 19, 2025
Great features
AJ Madison · 5 out of 5 stars
I really like that the ice maker is in the door. Also having the filter on the inside top of the frig is soooo helpful because on my old one it was at the bottom of the frig and I can’t get down on my hands and knees anymore to change it.
Maryma · Mar 18, 2025
Slick styling
AJ Madison · 5 out of 5 stars
Great update to my former refrigerator. Very nicely designed. Simple to use and great display on front of the door
Sagit12 · Mar 17, 2025
Beware. Loud Fan, below average Ice Prodution.
AJ Madison · 4 out of 5 stars
We've had this product for about a month. Overall it seem well built. Not so finger print free. The shelves are very thin. We use glass containers and it is nerve racking tot say the least. Not enough shelving in the freezer. It has space for another, but not included. Ice production is slow, and volume is small. It is set to factory recommended specs at the moment. We had another product that had a small volume, but the production was very quick. Finally. Some reviews mentioned a sound from a fan. It seems to be the circulating fan. I arrived at this when I stopped hearing it, but it started again once I had briefly opened the door. I believed it to be preference. NO. It is loud. I have hearing loss and it is pronounced with out assistance. At times I tune it out, but it is there. Frankly. I would not purchase and place this in a High Traffic area.
Chiller · Mar 13, 2025
AJ Madison · 5 out of 5 stars
i love my new refrig it fits perfect and looks great
diana · Mar 13, 2025
Noisy
AJ Madison · 4 out of 5 stars
Our previous Whirlpool refrigerator was 15 years old and was starting to have problems. We researched and decided on Whirlpool again so we bought a model WRS571CIHW04. We were very pleased with the way it fit the space and the way it was working. Our only discomfort at this time is the noise it makes. When the compressor kicks in, it is very noisy, and runs for a long time. Visitors have even noted the sound. I note in the buyers remarks in the internet, that this is a glaring problem. Is there no fix for the problem?
Henry · Mar 11, 2025
AJ Madison · 4 out of 5 stars
Love everything about except it is a bit loud I just added this blurb to satisfy the number required characters.
Mike · Mar 11, 2025
Refrigerator
AJ Madison · 5 out of 5 stars
Refrigerator works well, however the shelf locations are a little awkward.
gma1dky · Mar 10, 2025
AJ Madison · 4 out of 5 stars
Needs one more shelf Blue tape from manufactor Is almost impossible to remove
None · Mar 10, 2025
Tons of storage!
AJ Madison · 5 out of 5 stars
Everything about this fridge is perfect for family! Love the size and quality! Storage capabilities for a family.
Jodilynn68 · Mar 10, 2025
Like it but had a quality control issue
AJ Madison · 4 out of 5 stars
I bought this frig 2 weeks ago. So far like it. The only reason I gave it 4 stars is because the frig door had to be lowered about 1/4 inch to be level with the freezer door. Also 1of door handles was loose.
Chip · Mar 10, 2025
Seems Bigger
AJ Madison · 5 out of 5 stars
So far so good. I brought a whirlpool about 2 years ago had to do a buyout because it was a lemon. Hope this one is better.
JanBer · Mar 9, 2025
I like how bright the lights are.
AJ Madison · 4 out of 5 stars
It's a nice refrigerator,except was not happy l had to purchase another shelf for the freezer. I also don't like you can hear the fan run when it comes on.
??????? · Mar 9, 2025
One more shelf!
AJ Madison · 4 out of 5 stars
We have this refrigerator a couple of weeks now. Working fine, could have used anothe shelf in the freezer.
Couch · Mar 7, 2025
Easy to see everything in it
AJ Madison · 5 out of 5 stars
Love new refrigerator roomy easy to see what's in it.easy feature
Monaone · Mar 7, 2025
Great features
AJ Madison · 5 out of 5 stars
Had this Refridgerator about 3 weeks . So for doing very well. No complaints. Could use extra shelf in refridgerator overall great refridgerator.
Mike · Mar 7, 2025
Nice refrigerator
AJ Madison · 4 out of 5 stars
Seems to do all that is required of a refrigerator
Cliff · Mar 6, 2025
Excellent footprint and energy saver
AJ Madison · 4 out of 5 stars
We have had this unit for almost a month and we love it. The one problem i have is one of the clear plastic shelf protestor that keeps the items on the doors is cracked.
Bob St Augustine · Mar 6, 2025
Good fridge with ice and water in the door
AJ Madison · 4 out of 5 stars
Good fridge, quiet, no complaints. Adjustable shelves and door shelves are excellent. I realize that a side-by-side is not the best choice for us, but with an older aunt living with us, it is an excellent choice for her, everything she needs can be placed at her level (she is short).
TN_Tom · Mar 5, 2025
AJ Madison · 4 out of 5 stars
It seems to run a lot and it is not as quiet as our old one.
Mike · Mar 4, 2025
too many options
AJ Madison · 4 out of 5 stars
It’s great except I find the water and ice dispenser needlessly complicated and inefficient. Simple is good. This is excessive. At least it is Canadian.
old lady · Mar 3, 2025
Takes up less floor space
AJ Madison · 5 out of 5 stars
I bought this two weeks ago and was familiar already with it since I have the same refrigerator at my second home. I am completely satisfied with my purchase.
Derri · Mar 3, 2025
Great Features
AJ Madison · 4 out of 5 stars
Absolutely love our new refrigerator, the freezer did sweat at first but trouble shooting was made easy with customer support! So happy the ice is small cubes, no need to crush. All of the features meet our needs.
Frig · Mar 3, 2025
Whirlpool refrigerator works for us
AJ Madison · 5 out of 5 stars
We purchased a Whirlpool refrigerator to replace the old Whirlpool that's lasted 20+ years. Looks great and is working as advertised.
papacongo · Mar 3, 2025
Whirlpool goodness
AJ Madison · 5 out of 5 stars
I like my new refrigerator. Looks really good in my kitchen and it’s working good like a whirlpool should
Rusty · Mar 1, 2025
Good purchase
AJ Madison · 4 out of 5 stars
I bought this a few weeks ago and it definitely meets our family’s needs.
Beth · Mar 1, 2025
Quality
AJ Madison · 4 out of 5 stars
Good looking, easy care, excellent water and ice-making feature. This model has small freezer space as the ice/water feature takes up considerable space. If space allows, I recommend sizing up, but I also recommend the quality Whirlpool puts into their product.
Bonz · Feb 28, 2025
counter depth worked out
AJ Madison · 4 out of 5 stars
We have not had fridge long enough to rate it but so far works great. The one thing it is louder than our old fridge. I contacted whirlpool because fridge did not have a air filter in it and have not received one yet
wire chief · Feb 26, 2025
AJ Madison · 5 out of 5 stars
love this new refrigerators layout, its so user friendly and the counter depth makes the kitchen feel so much bigger
bobby · Feb 26, 2025
Great design
AJ Madison · 4 out of 5 stars
We really like having the ice maker in the door instead of using up so much space in the freezer. However, the refrigerator does make a good bit of noise at times.
Sandthayes · Feb 25, 2025
Like the ice crusher
AJ Madison · 5 out of 5 stars
Very happy with it and I think it will last a long time
Ice box · Feb 24, 2025
Kitchenaid Replacement
AJ Madison · 5 out of 5 stars
Overall, I like this refrigerator quite a bit. It is a replacement for the equivalent Kitchenaid model that unfortunately went out at only 8 years (due to out of stock ice maker parts). Like the improved ice dispenser that funnels the ice. Most of the other features are similar to the Kitchenaid. I would like an additional shelf for the freezer. It also needs a hinged door tray for the refrigerator. We scavenged one from the Kitchenaid. We like the counter depth, that fits better in the kitchen layout. I had an older Maytag refrigerator that lasted over 15 years. Hope this one can approach that!
bozoloid · Feb 23, 2025
Nice unit
AJ Madison · 4 out of 5 stars
I miss the wire shelves of days gone by. When solid shelves are used, they must stop short of going all the way to the back to allow/sides for air circulation, so valuable shelf space is lost. A new refrigerator is like any new appliance, auto, computer or house - for better or worse, some things are different, and one needs to adjust to the new. You never get 100% of exactly what you want. I would like a slightly smaller ice dispenser opening. We have wide-mouth glasses, but you must get that lined up perfectly or you will have small ice pieces on the floor (and we use cube setting exclusively). I like the clear ice cube bin - open the freezer door and instantly see how much ice is there. We have had this almost 6 months and no problems so far. More than adequate ice production, freezer side and frig are both cooling properly. Milk keeps exceptionally well and that's my measuring stick for the frig. I read reviews before purchasing and was concerned about some negative comments regarding the noise of the unit. However, the 11+ year old LG this replaced, for years had sounded like a jet engine parked in my kitchen, so I figured it couldn't be much worse! Indeed, it's much, much quieter.
AfghansByJanice · Feb 20, 2025
Great features!
AJ Madison · 5 out of 5 stars
So glad I upgraded, needed filtered water and ice maker is plus living in Fl.
John C · Feb 18, 2025
I love this refrigerator
AJ Madison · 5 out of 5 stars
This is a replacement model from the exact one that I had. The first one stop working after 2 years, but I had issues with it from the beginning. The replacement sounds different, everything from the motor is quieter to the ice maker is quiet. I really hope the first one was a lemon because I love the refrigerator.
Alal90049 · Feb 18, 2025
Grest Fit
AJ Madison · 4 out of 5 stars
Works like advertised and fits perfect for counter spacing
Bjonz · Feb 17, 2025
It's OK
AJ Madison · 4 out of 5 stars
I purchased this fridge online and now I wish I would've seen it in person. It's a good-looking fridge, and at least I got the right size. I did have a concern with the ice maker, I didn't think it would make enough, and I was wrong about that. It makes more than enough ice for us. The fridge works like it's supposed to. It's hard for me to make a change from my old fridge which I was used to and liked. The shelves are the problem with the space. I wish the freezer had 1 more shelf, and the fridge, the shelving just doesn't work for me. It's just awkward and I've had it for a month. For me, I wish I chose differently, not completely happy with it. Because of the price, I'm stuck with it until it stops working.
sadeyeleader · Feb 14, 2025
Good not great!
AJ Madison · 4 out of 5 stars
I really like the fit and appearance of this side by side. I can't rate it 5 stars because I find the ice dispenser loud while dispensing. I searched for the missing freezer shelfs but realized it didn't come with more than 3 slides. There seems to be plenty of space to fit 2 more shelfs. It would keep me from having to stack items.
Bernardo · Feb 13, 2025
Refrigerator Review
AJ Madison · 4 out of 5 stars
Refrigerator was delivered 2/6/2025 without issue. The unit is very nice and seems like a quality product. It is louder than our 2017 Kenmore Elite/LG that recently failed. There are warnings that the refrigerator will run more often that older refrigerators. We have definitely found this to be true from what we have seen so far which makes the noisy operation even more obvious.
Nope · Feb 13, 2025
More Later
AJ Madison · 4 out of 5 stars
This refrigerator was purchased by the previous owner of our new home. We are leaving a 14 year-old top of the line refrigerator behind in our move, and will see how this one compares.
Expectant owner · Feb 12, 2025
Great fridge
AJ Madison · 5 out of 5 stars
What a change 15 years can make when buying a new fridge. This is a beautiful appliance. It is the only fridge that fits in our kitchen (without tearing out cabinets). Thank you
CAB1 · Feb 12, 2025
Great flexibility
AJ Madison · 5 out of 5 stars
I bought this one week ago and I love it. I like the ability to have crushed or cubed ice and am able to move the shelves.
Methodliss · Feb 12, 2025
Beautiful and works very well.
AJ Madison · 5 out of 5 stars
Beautiful and works very well. No problems with it .If we decide to move we love it so much we will take it with us.
Linda · Feb 10, 2025
overall a great piece of a equipment..
AJ Madison · 4 out of 5 stars
\ this was purchased a few weeks back. I am happy with it with ONE ,minor problem. NOT YOU. I can'y seem to use the top shelf without freezing every thing. ANY SUGGESTIONS..
Rick · Feb 9, 2025
Looks good
AJ Madison · 4 out of 5 stars
I just received this and the first thing I noticed it is loud with a whining hum. Also the ice capacity is not much
Warren · Feb 9, 2025
It is the best of the best
AJ Madison · 5 out of 5 stars
It is an elegant and spacious refrigerator with many virtues, brightness and above all its ability to organize everything I need, I am happy to have it.
CAROL · Feb 7, 2025
Filtered water and New features
AJ Madison · 5 out of 5 stars
I am enjoying the filtered water. I was tired of Brita and having to fill it so often. Plus it is just nice having a new appliance. My old one was very old and ugly. This one is very pretty and has plenty of space.
Reba · Feb 7, 2025
Great addition
AJ Madison · 4 out of 5 stars
I bought this about a month ago and am very pleased with it
Wan229 · Feb 7, 2025
Good counter depth refrigerator
AJ Madison · 4 out of 5 stars
Better price than comparable Maytag model. Louder than expected when running. Nice features and meets our needs.
Maytag replacement · Feb 6, 2025
Works well
AJ Madison · 4 out of 5 stars
We've had the refrigerator for a couple of weeks and it seems to be working well.
dwight · Feb 3, 2025
Overall great value
AJ Madison · 5 out of 5 stars
This works amazing! Great fingerprint resistant surface on the doors!
T-Roy5 · Feb 3, 2025
Wide variety of features
AJ Madison · 5 out of 5 stars
So happy with the features and size of this fridge. Adjustable shelves and counter depth are really nice.
Pepper · Jan 31, 2025
Good, could be better.
AJ Madison · 4 out of 5 stars
Runs well, motor a little loud. Could use another drawer/shelf in the freezer. Would like to order one, but can not find one on the whirlpool site. Ice bucket a little smaller than my previous refrigerator, but do like having it in the door. Refrigerator space ok, could be better if just drawers allowed for gallon door storage. Recessed shelves due to more gallon door storage gives less space.
CarlysGram · Jan 31, 2025
AJ Madison · 5 out of 5 stars
So far, I am enjoying the use of my refrigerator. I love the ice maker and water feature.
Diana · Jan 31, 2025
Great for our condo!
AJ Madison · 5 out of 5 stars
Love my new side by side refrigerator! No more “lost” items in the freezer!
Tch 4shoes · Jan 27, 2025
Efficient
AJ Madison · 4 out of 5 stars
I am impressed with this refrigerator. However, they could you have made it a bit larger as 21 Cu Ft is less than competitors for counter depth and there are no other options with Whirlpool!
Shane · Jan 26, 2025
Nice Refrigerator!
AJ Madison · 4 out of 5 stars
Loved the look and love that there are no fingerprints. But it is louder than my old refrigerator. It sounds like my dishwasher ... but I can use to that .... I did get the counter depth which is smaller but for 2 people it works fine. We also have a garage fridge.
Whirlpool · Jan 25, 2025
Nice unit
AJ Madison · 5 out of 5 stars
Nice unit. Consumable filters could be cheaper. Fit well despite narrow door into kitchen.
DaveM · Jan 25, 2025
Love the ice cube size
AJ Madison · 4 out of 5 stars
Overall operation is good Ice maker is slow The refrig seems a bit noisy
Steve · Jan 24, 2025
Nice sleek front
AJ Madison · 4 out of 5 stars
Just purchased it and so far so good. Will need some more time to review. Install went great.
Dishwasher · Jan 24, 2025
Nice refrigerator
AJ Madison · 4 out of 5 stars
This is a nice refrigerator for smaller kitchens like mine. The only negative comment I have is the freezer compartment needs two more shelves. They have to be purchased separately at a puzzling cost.
Joan · Jan 23, 2025
Great features!
AJ Madison · 5 out of 5 stars
Happy we bought this one. It is the perfect size.
Jer25 · Jan 23, 2025
Love it
AJ Madison · 5 out of 5 stars
Fits perfect. Love the ice and water feature. Stays cold
leeza67 · Jan 22, 2025
Close but no cigar
AJ Madison · 4 out of 5 stars
This was an emergency replacement for my Kitchenaide. Looks beautiful on the outside. Would have likes the egg holder on the door and a more than one pull out baskets in the freezer. Water/ice dispenser is taking getting used to. Kitchenaide was more sensitive to touch. Biggest issue is controlling the refrigerator temperature. Milk and juice froze. Raised the default temp by 1 degree. A can of seltzer froze and burst. Raised it another degree. Still too cold but no freezing.
Pcwid · Jan 21, 2025
Love my new refrigerator! I like the LED display,
AJ Madison · 5 out of 5 stars
I love my new refrigerator! It is smaller than my old white one, but it’s so flushed to my new kitchen
Judy · Jan 20, 2025
Everything that I need.
AJ Madison · 5 out of 5 stars
I have had my new refer for 1 week. So far, love it.
Blake · Jan 18, 2025
Great fridge
AJ Madison · 5 out of 5 stars
Works great and looks great too. Glad we went with this brand. The counter depth feature fits perfectly within our kitchen cabinet space.
Bob 327 · Jan 13, 2025
Door Dispenser Issue
AJ Madison · 4 out of 5 stars
Overall I like the refrigerator. Ice production is good. However, the door dispenser for ice is less than stellar. I have only owned the refrigerator for a couple of weeks and I have had to completely remove the ice bin, remove all the collected ice, and clear the dispenser. Twice. Pausing ice dispensing, and restarting dispensing, seems to cause the problem. This should not happen. The door on the refrigerator side sags slightly and is not even with the freezer door. (Two days later) The ice dispenser just jammed again for the 3rd time in less than a month of ownership. It jams when trying to dispense crushed ice. Again, I had to remove the bin, dump the ice, and clear the dispenser. This is getting annoying. Is anyone at Whirlpool reading the reviews?
Dan Mc · Jan 12, 2025
Nice refrigerator BUT…
AJ Madison · 4 out of 5 stars
This refrigerator is nice and works well for me. What I do not understand is is why this model doesn’t have enough shelves in the freezer compartment. I had to purchase two extra shelves at a costly price. Ridiculous!
Joan · Jan 11, 2025
NEW Refrigerator
AJ Madison · 5 out of 5 stars
THE SALE PRICE PLUS it NEEDED TO BE COUNTER DEPTH .
snow bird · Jan 11, 2025
Good basic fridge
AJ Madison · 4 out of 5 stars
Decent basic fridge. Doesn't have ton of freezer space but you can see that from the cubic feet stats. The one irksome thing is that it should come w 2 More upper freezer shelves. It is annoying that they are effectively missing. The shelf supports are there so they should be included. The 2 shelves it comes with are def not enough. This only 4 stars.
Jane123 · Jan 11, 2025
Love the features
AJ Madison · 4 out of 5 stars
Keeps temperature constant, good space organisation, compressor is very noisy.
Caro27 · Jan 10, 2025
AJ Madison · 5 out of 5 stars
Very pleased with the refrigerator, more room inside than we thought at first.
Dc54 · Jan 8, 2025
Owner
AJ Madison · 4 out of 5 stars
Works good needs better lighting for each self and each compartment
Tool time · Jan 5, 2025
its the sales and service that qualifie the 5 star
AJ Madison · 5 out of 5 stars
its good. It had an electrical issue in the icemaker door wiring and the sales folks were prompt and efficent in repairs.
who cares · Jan 5, 2025
Great performing
AJ Madison · 4 out of 5 stars
I had almost the same model for 12 years and was very happy to replace it with a similar model. The only thing I miss is an extra shelf in the freezer.
Welda13 · Jan 4, 2025
NEW FRIGE
AJ Madison · 5 out of 5 stars
I bought it DEC . working fine so fare in a deferent home
CHRIS · Jan 2, 2025
More shelves in the freezer should be added.
AJ Madison · 4 out of 5 stars
We like the stainless finish that doesn't cause fingerprints to show.
Chuck136 · Jan 1, 2025
AJ Madison · 4 out of 5 stars
This refrigerator is a replacement under warranty. So far it's almost 1000% better than the one that was replaced. The only negative is that it runs louder than other refrigerators we have owned. The freezer should come with 2 additional shelves, which were later provided, but forgot to remove them at the time of the exchange.
Jim35 · Dec 31, 2024
Nice look
AJ Madison · 5 out of 5 stars
We bought this refrigerator to replace our 20-year-old unit. It was counter depth. It has the entire ice making system in the door which gives the freezer more space.
bob.1 · Dec 30, 2024
lots of space and drawers glide nicely!
AJ Madison · 5 out of 5 stars
needed a new refrigerator. other one was 20 years old and had served me well. it was a WHIRLPOOL. i had the waterline to the icecube maker replaced last spring due to its leaking on my kitchen. but the motor then started a strange hum. so i decided to purchase a new one. its doing great, and i got a counter width model.
ziggy · Dec 29, 2024
It’s doing what I expected it to do correctly.
AJ Madison · 4 out of 5 stars
Works very well like expected. Delivery went smooth. Haven’t had it long enough to know much more.
Paul · Dec 29, 2024
Great size
AJ Madison · 5 out of 5 stars
I really like this fridge! Great storage and plenty of shelves. I love the water and ice despenser. It fits in my fridge space perfectly in my 1947 house.
Grandmonsta · Dec 28, 2024
New home refrigerator
AJ Madison · 4 out of 5 stars
I have always owned with great results Whirlpool refrigerators. None were side by side or with an ice maker. Our new home came with one and I notice it seems to be always running and with water running to it & ice noises it can be distracting. Other than that it keeps temperatures at their proper settings. The only thing to do now is figure out the way to clean under the refrigerator.
Lalo · Dec 27, 2024
Would recommend but beware the outer covering
AJ Madison · 4 out of 5 stars
a bit loud motor and ice machine but has quietened down some since its installation. The size inside both sections is pretty good for accomodating all our produce, leftovers and frozen items. The outer aluminum structure dented when i used my ladder to reach an upper cabinet.
Germis · Dec 25, 2024
Small inside, not made for a big family.
AJ Madison · 4 out of 5 stars
Purchased two weeks ago. A bit small. Freezer not wide enough for a frozen pizza. Very loud when dispensing ice or water.
MIMERS · Dec 25, 2024
Good features and operates as expected
AJ Madison · 4 out of 5 stars
Humming a little louder than my previous refrigerator. Shelves could use more ways to adjust. Otherwise working as expected and well
DBY24RF · Dec 23, 2024
AJ Madison · 5 out of 5 stars
The deliverers were excellent! Our fridge looks fabulous with our kitchen, and we love the water dispenser on the front. Lots of storage for the size. Comes with a few shelves for the doors, wish it had a few more. Other than that, it is great!!
Makenna · Dec 23, 2024
Great Side x Side!
AJ Madison · 5 out of 5 stars
Like the looks of this refrigerator. We needed a counter depth refrigerator for our small kitchen. Lighting is good in both freezer and refrigerator. Could use another shelf in freezer. I like that the icemaker is in the door, it frees up the space in the freezer.
Don75 · Dec 20, 2024
AJ Madison · 5 out of 5 stars
I love the removable ice container in the freezer door.
Geri · Dec 18, 2024
AJ Madison · 5 out of 5 stars
After 17 years we were in need of a new refrigerator. Looks great in my space and we have been enjoying the features.
ERN60 · Dec 18, 2024
Ice maker works great
AJ Madison · 4 out of 5 stars
It seems to be a good refrigerator I could use a couple more shelves for it but it works eell
Larry57 · Dec 16, 2024
Happy so far.
AJ Madison · 4 out of 5 stars
We are enjoying our new refrigerator. So far, it seems to be doing everything it is supposed to do well. I would have appreciated a little more information about how the controls work. I couldn't find specifics in the manual.
The Moons · Dec 15, 2024
Nice looking
AJ Madison · 4 out of 5 stars
I bought this refrigerator a week ago, and it meets all my needs. The only fall back is the motor is a little loud, it seems to have a little vibration sound. I’ve had it checked and all is well with it. Just will take some getting use to.
Marsha · Dec 14, 2024
First time with an icemaker
AJ Madison · 5 out of 5 stars
I’ve only had it for two weeks, and I’m delighted with it. Quieter than the old one which I was afraid would die before long. And I even got a black Friday deal on it.
Vippy · Dec 14, 2024
average features
AJ Madison · 4 out of 5 stars
Problems with noise may when air was passing from the freezer into the refrigerator
none · Dec 13, 2024
Good features, looks great.
AJ Madison · 5 out of 5 stars
Very good refrigerator, the only thing was there is no place for a butter dish, I never noticed.
Ranman · Dec 12, 2024
Uneven temperature inside depending on location.
AJ Madison · 3 out of 5 stars
Temperature is uneven inside depending on location.
Silver Fox · Jul 30, 2025
Customer photo 1Whirlpool Refrigerator
AJ Madison · 3 out of 5 stars
The refrigerator is great but the door edge catches ever time it is open and makes a loud sound. I’m not sure I would buy another whirlpool again.
Cloudcroft · Jul 13, 2025
Customer photo 1Customer photo 2Water issues/ Lack of freezer shelves
AJ Madison · 3 out of 5 stars
This frig came with our new house. Frome the outset, water did not come through to the ice maker/ door dispenser (yes, the water line was connected). A tech came out and replaced a valve, but there was a pinhole in the line, spewing water. The line was replaced, but it still didn't work. 2 days later, another tech came to fix it...he was very good! Tested everything along the water path and found a different valve that was inoperative and replaced it. Finally seems to be functioning properly!!! Third time was a charm! Unfortunately, the freezer has brackets for shelving, but doesn't actually have very many shelves.
DWBnewhome · Jun 11, 2025
Customer photo 1AJ Madison · 3 out of 5 stars
We took delivery of this appliance a week ago and I’m amazed at how loud it is. It runs constantly except when one of the doors is open. It also has too few shelves in the freezer and too few door racks in the fridge. . I will need to order one more of each. We replaced a French foot refrigerator with a side by side but the black stainless on this unit fingerprints terribly and I am a slave to a microfiber cloth to keep it looking good.
Sybil · Apr 16, 2025
Customer photo 1Customer photo 2Overall: Pleased
AJ Madison · 3 out of 5 stars
Bought after researching counter depth models for my application. Selected Whirlpool based on basically 3 things: 1) research results (Internet, family, and friends), 2) features, 3) availability from an "appliance " store. Wanted firstly a "reliable" refrigerator, secondly one that was not difficult to maintain. So far, it has functioned flawlessly and is acceptably quiet. Fulfills the base expectations I was looking for. Irksome things: 1) refrigerator door shelves can't be arranged anyway you want. You don't find this out until you try to customize to your preferences. The protrusions that the shelves attach to are apparently two different depths...not so you can put any shelf in any location. 2) the plastic light cover in the freezer looks "askew"...like it was an after thought and used a cover that would almost work from another model. Also, it is suppose to be secured to the body via male tabs into female slots...not only is the width too short for the male tabs to fit deep enough to seat the lock ridge, but it "will NOT" stay secured. 3) Cold water tubing just kind of lays coiled up leaning in the back of the refrigerator...no issue, just looks "cheap".
AU78ee · Jan 14, 2025
Customer photo 1AJ Madison · 3 out of 5 stars
What can I tell you after only having this particular refrigerator for about one week? Do I prefer it to my Original refrigerator no? I have noticed so far that it's much noisyier than my last Electrolux. Another problem is the bright incandescent light inside that blinds me at night when I open it. Otherwise hopefully these things will make me get used to it the longer time I have it.
Zachary Backar · Dec 29, 2024
Customer photo 1Somewhat disappointed.
AJ Madison · 3 out of 5 stars
This refrigerator is made cheaply and makes much to much noise. The space is small and I am fisappointed. I had a whirlpool side by side and it was much roomier and classy. We do like the size of the ice.
Charlie · Dec 30, 2025
Great little fridge
AJ Madison · 3 out of 5 stars
Nice sleek design. Big change for me as I had the the freezer in the bottom drawer. The only thing so far is there are not enough shelves on the freezer side. Which is sometimes frustrating.
Paige · Dec 18, 2025
Nice Compact Refrigerator/Faulty Icemaker
AJ Madison · 3 out of 5 stars
I purchased this frig in Feb and the icemaker door dispenser mechanism broke within 6 months. Fortunately, it was under warranty, and their repair service was exceptional.
PCG71 · Nov 25, 2025
Give and takes
AJ Madison · 3 out of 5 stars
We purchased this refrigerator because we wanted water and ice in the door. We love the lighting in the door and the changeable settings. The ice maker is quite a bit louder than we anticipated. You give up storage space to have a side by side and we knew that. We live in Florida and like ice in our drinks. It has a hard time keeping up at times.
Florida Ice Queen · Oct 23, 2025
Some frustrations
AJ Madison · 3 out of 5 stars
Have had the refridgerator for a month. The water dispenser is great, the shelves in the door are laid out nicely, but the shelf spacing in the freezer feels awkward to me. We've had a lot of trouble with items on the top shelf freezing- we work hard to keep everything away from the sides, but still run into freezing troubles. This fridge is sufficient, but not my favorite.
cganiere · Sep 22, 2025
Shaky start with this appliance
AJ Madison · 3 out of 5 stars
Bought a home with this appliance. Having an issue with water dispenser. I changed the filter, no difference . I then tried unplugging it in case the lines were frozen. Water still comes out slow and erratic. I will be calling for service, but everything else seems to be fine.
RCL574 · Aug 20, 2025
U.S. made product
AJ Madison · 3 out of 5 stars
It is okay, like the counter depth. Seems to be quite a bit of condensation in both compartments, even after checking temperatures. Disappointed that it seems to run constantly, but don’t have an electric bill to see if it is costing more.
Replacement · Jul 19, 2025
Not Enough Space.
AJ Madison · 3 out of 5 stars
Considering we purchased a home with a "gourmet kitchen", the fridge is too small with not enough shelving. The price to add/buy shelves from Whirlpool is outrageous.
Trader · Jul 14, 2025
Not deep
AJ Madison · 3 out of 5 stars
This fridge came with the house and it is too small
Doug · Jul 11, 2025
AJ Madison · 3 out of 5 stars
We like the refrigerator, but it’s very loud and seems to run a lot and the other complaint is shelves should have more adjustment options.
Kim987 · Jun 6, 2025
Noisy
AJ Madison · 3 out of 5 stars
Extremely noise cycle. Average storage in refrigerator and freezer.
MW46 · May 20, 2025
Nice Appearance, But Loud
AJ Madison · 3 out of 5 stars
My wife and I are happy with the appearance and the fingerprint resistant stainless steel. However, this refrigerator/freezer is awfully loud, it has a constant hum and the side door ice ejector unit whirrs like it's crushing ice when it's not. You also now immediately when the pump is filling the ice molds, as it's loud as well. There is also a lack of shelving in the freezer unit, and when investigating, it appears that Whirlpool expects owners to stack freezer items. On a positive note, the construction of the drawers make for easy cleaning. It's humming as I type this. Model: WRS571CIHZ
Seifs4 · Apr 12, 2025
Light bulb covers take up 1/4 of shelf space!?
AJ Madison · 3 out of 5 stars
We bought this refrigerator to replace our previous Amana after 39 years (a great refrigerator and excellent design). Our current Whirlpool is OK, however, it looks like Whirlpool stripped it down. Freezer section looks like at least three of the shelves were removed, most likely for the purpose of Whirlpool "cost reduction". We bought the refrigerator because it fit in our current kitchen cabinet space. After the installation, we found that the internal refrigerator temperature is not at all accurate set at 37 degrees F. There is no specific place available to store eggs. They froze solid on the second shelf from the top of refrigerator. After measuring the temperature on the various points throughout the refrigerator the temperature ranged below 32 degrees to 41 degrees. Refrigerator internal temperature set at 37 degrees.
unhappy! · Apr 10, 2025
AJ Madison · 3 out of 5 stars
We are enjoying our new Whirlpool Refrigerator. However, the shelving arrangement is not as good or convenient as our previous Whirlpool.
Boppy · Mar 25, 2025
counter depth is exactly what I wanted
AJ Madison · 3 out of 5 stars
The inside of the refrigerator is what I expected, except it doesn't have enough holders on the doors, the freezer is way smaller than expected. Also the plastic that the drawers are made of is very cheap.
none · Mar 23, 2025
Just passable for working vs not working.
AJ Madison · 3 out of 5 stars
Unit is often loud while cooling. Unit seems like it’s made for cheap rental apartments. Ex: light bulb sticks out on upper shelf, loosing valuable space. Another part is behind a drawer so drawer space significantly reduced.
Not pleased · Mar 14, 2025
Ok.. but tap temp water dispenser
AJ Madison · 3 out of 5 stars
I like it except for the fact that it dispenses water at tap temperature
FoolishFool440000 · Mar 12, 2025
Loud
AJ Madison · 3 out of 5 stars
Looks nice but compressor runs at least 20 out of 24 hours and really loud. We are returning it as repairman said he cannot fix.
Jimmy7 · Mar 9, 2025
Looks great
AJ Madison · 3 out of 5 stars
Was in my new build home Don’t like side by side very small freezer Ice maker terrible very small
Carol · Mar 9, 2025
Meets needs but could be better
AJ Madison · 3 out of 5 stars
Included in a new move in ready home purchase. Supposed to be counter depth. Sticks out 3-4 inches past counter. Needs to have more shelves in the freezer.
Somewhat happy · Mar 7, 2025
Works but noisy
AJ Madison · 3 out of 5 stars
It works as advertised, however it is noisy, constant whiling noise, almost as bad as my tinnitus
BigO · Mar 6, 2025
it fit space we had
AJ Madison · 3 out of 5 stars
too noisy and even loaded it moves forward every time we open door
ice box · Mar 1, 2025
Same model, new one too noisy.
AJ Madison · 3 out of 5 stars
Refrigerator is almost identical to the one we replaced. One notable exception is that the new appliance has an irritating high pitch noise when it is running. I plan to schedule a service call on it soon. HI had hopes that after it ran a few weeks the noise would stop but it hasn't.
Pete K. · Feb 26, 2025
Not so great.
AJ Madison · 3 out of 5 stars
The refridgerator is loud. There is a loud, high pitched humming noise. It seems to never turn off. It is freezing the food in the refridgerator. Service manuel said this was "normal" and not to store food near the air vents. This leaves very little space to put food in the fridge.
Amy27 · Feb 16, 2025
AJ Madison · 3 out of 5 stars
It looks great and performs reasonably well. However, when it goes through its “cycle” it is noisier than any refrigerator I’ve ever owned. This should be addressed by Whirlpool.
Review · Feb 12, 2025
AJ Madison · 3 out of 5 stars
Bought this unit about 2-3 weeks ago. We can tell there is a huge difference in build quality versus the Whirlpool we bought 18 years ago. Secondly, we noticed the unit is very noisy compared to our previous unit. Finally, the doors squeak. All pointing to an inferior build quality as compared to the one we bought long ago.
Daniel · Feb 12, 2025
Humming noise unbearable
AJ Madison · 3 out of 5 stars
I bought this December 9, 2024 and very disappointed in the humming noise that almost drives me crazy. The refrigerator is fine but every time the compressor kicks on the humming noise is so loud you will want to leave home.
Heart1046 · Feb 11, 2025
Kind of loud but otherwise I like it
AJ Madison · 3 out of 5 stars
I bought this about a month ago, and it was the only one I could find that would fit the space exactly. But I trust the Whirlpool brand for kitchen appliances. The fridge seems very spacious and I like the fact that it has an air filter rather than using stupid boxes of baking soda all the time. The unit works fine. My only two complaints are that it is kind of noisy - not sure if that's the compressor, or the air filter, or both. But it seems to make a noise all the time, which I am not used to yet. Also I think the freezer capacity is kind of small. I have had to buy small plastic baskets to put in because there is only one drawer, so shelves do not really hold things securely. Other than that I am satisfied.
boulderbill · Feb 6, 2025
Loud
AJ Madison · 3 out of 5 stars
This refrigerator, being counter-depth, contains less than I'm used to. My storage bins are too long. But that's not why I give this appliance only three stars. It's the noise level from the ice maker. We even hear it over the surround sound system when watching movies and football. It's very distracting in an open concept home.
pamwilling · Jan 22, 2025
Mediocre unit (builder grade)
AJ Madison · 3 out of 5 stars
Middle of the road unit. Builder grade quality. It came with the purchase of our house. I would not buy on my own.
Brent · Jan 20, 2025
Good fridge, bad water filter
AJ Madison · 3 out of 5 stars
We love the size, look and design of the refrigerator, but the water filter does not lock in place and pops out every time you dispense water or the ice tray fills itself. Someone is coming to look at it and hopefully that will fix the issue, but it is a frustrating feature. Every other water filter in a fridge screws in, no sure why this one doesn’t.
Ryan123 · Jan 17, 2025
Decent for the price
AJ Madison · 3 out of 5 stars
It's a fairly nice refrigerator although the compressor is a little bit loud . The ice dispenser is extremely loud and the water Solenoid valve is also very loud. The freeezer could use the extra shelves which seem to be left out. The water and ice dispenser levers are difficult to depress. The color and finish are very good.
John S · Jan 12, 2025
Noisy / Hard Pass
AJ Madison · 3 out of 5 stars
Replaced a Whirlpool 10+yr old unit needing a new compressor. The refrigerator section still worked great but the freezer was no longer freezing. In fact it worked so well I never gave it a thought until it didn’t. Just quietly went on its working way without a bother. Not this model. It’s noisy and runs all the time. You never forget your refrigerator is now running this kitchen. The good ole days of my refrigerator just quietly keeping my food cold has been replaced with a bully. If it was a low cost model sure I’d get what I paid for, but this model cost much more than even larger Whirlpool models. The rare moment it stops making noise I reminisce what it was like before, just peaceful. Maybe it will breakdown under warranty and I can get a different model.
Will · Jan 7, 2025
Noisy ice maker
AJ Madison · 3 out of 5 stars
We got this refrigerator because of the counter width and it fit perfectly. We are very disappointed in the noise of the ice maker, it's so loud that we can here it all over our house when it fills up, don't know if this is normal or not? It is great a d quiet if you never use the ice maker, but we do like ice.It does a great job keeping things at the correct temp, however we have had some freezing issues in the refrigerator by the air filter..but we just moved things around. We feel the lighting choices take up alot of storage space but again we are learning to adapt.
Mommamona · Dec 28, 2024
Cool water feature
AJ Madison · 3 out of 5 stars
This refrigerator was included with the purchase of my new home. I’m not crazy with side-by-side refrigerators because freezer storage doesn’t accommodate larger items such as a turkey or frozen pizza. The cover to the inside light won’t stay connected at one end. And I would like one more shelf. However, it cools nicely, makes an adequate amount of ice and a feature that surprised me is the water dispenser counts the ounces! That’s nice!
Suzyq · Dec 27, 2024
This Fridge is OK
AJ Madison · 3 out of 5 stars
We have had this refrigerator for a few weeks. Pros: for the size it seems to hold a decent amount of food. It is well lit. Ice and water dispenser is good. Cons: The motor hum is fairly loud (this is a big one). The manual and online help is poor. I can't seem to be able to remove the bins for cleaning.
RayfromNJ · Dec 24, 2024
Dissatisfied with Space Limitations in this Model
AJ Madison · 3 out of 5 stars
I had this new refrigerator/freezer installed on 13 December. The freezer seems to be missing a shelf and both the fridge and the freezer have drawers with angled backs which cut considerable into the storage space. I don't see why the design was made this way. I am not pleased with the available storage in this model.
jillfridge · Dec 20, 2024
Bright interior, clunky ice maker
AJ Madison · 3 out of 5 stars
It's okay. It's an updated model of the one we had previously, needed that exact size to fit the opening. I do like the brightness of the interior. The freezer holds much less than the old model. The ice maker is clunky and slow (waiting for it to break, they always do, last one broke twice in first year). It rolls VERY EASILY on its wheels (old one did not), say when the dog leans against it. What can I say - it's a frig.
Carole77 · Dec 11, 2024
Terrible
AJ Madison · 1 out of 5 stars
If I could give no stars I would. I bought three new appliances from whirlpool and my refrigerator was making a noise when we turned it on. I waited two hours on hold to schedule a repair a week out. When they came he said it was too much work and would not repair it. When I called again after the two hour hold she said she can’t help me and gave another number to call.
Lori · Oct 14, 2025
Customer photo 1The Single Worst Appliance I Have Ever Owned
AJ Madison · 1 out of 5 stars
This refrigerator sporadically just stops cooling the freezer. You can hear the compressor running, so you don't think anything is wrong, but then you see a puddle form underneath it from all your ice and frozen foods melting. You'll open it up, and find all of your frozen food is room temperature. The water lines freeze 2-3 times per week for days at a time, and if you unknowingly try to use a water dispenser that's frozen, it just spills water all over your refrigerator interior and all over your food. Best part? When you actually are able to get a Whirlpool tech to your house to check it out, they say "can't find anything wrong with it, are you sure the doors are closed?"
Stephen · Aug 13, 2025
Customer photo 1Customer photo 2Customer photo 3Customer photo 4One Week, Already Broken
AJ Madison · 2 out of 5 stars
Ice dispenser already broke after one week. Poorly made appliance.
Bevy · Apr 22, 2025
Customer photo 1Unhappy
AJ Madison · 2 out of 5 stars
Didn’t even have it two weeks and had to call for repairs because of temperature control. This unit is supposed to be new but it was manufactured two years ago . Lost food and now waiting for replacement parts. Very unhappy
Muffy · Apr 16, 2025
Customer photo 1Nice but noisey
AJ Madison · 2 out of 5 stars
I'm very happy with the look and layout of the refrigerator BUT it is incredibly loud when the fan is running. If I had a chance to hear it before I paid for it I definitely would have looked for a different model.
Johno · Mar 30, 2025
Customer photo 1Okay… noise is a serious issue
AJ Madison · 2 out of 5 stars
Love the look and color of the stainless black. This is the noisiest fridge I have ever been around. It doesn’t stop - the fan / motor noise runs 24/7 - you can actually hear in different rooms. Disappointed the new stuff just isn’t made like it used to be. Would love to return this but can’t…. Tried troubleshooting, nothing has worked. Less than a month old …
Mike1 · Mar 28, 2025
Customer photo 1Worst fridge ever
AJ Madison · 1 out of 5 stars
We bought this model just under a year ago and initially had to have two service calls. It is the loudest, noisiest fridge we have ever had over the last 60 years (4 previous units). It is even noisier when the icemaker runs exclusive of the ice dropping into the container. Even though we rarely have the freezer door open, the ice freezes solid and my wife has to use a small hammer to get a few cubes because the dispenser won’t work when the cubes are frozen together. Worst fridge ever. Had to order extra shelves as standard ones are not that useful.
Med-jv · Mar 18, 2025
Customer photo 1Lemon frig
AJ Madison · 1 out of 5 stars
Bought 6 days ago get no ice no water and does not cool and freeze water. Temp is set to 37 degrees frig and zero degree freezer
John 49 · Feb 28, 2025
Customer photo 1No availability found when I ask for help
AJ Madison · 1 out of 5 stars
I bought my refrigerator less than a month ago and have been very disappointed. It is loud and constantly running. I reached out to Whirlpool, and they responded: -we encourage you to visit the Product Help link below for troubleshooting recommendations regarding common appliance performance inquiries: Product Help If the recommendations provided via the link above do not help to resolve this concern, we welcome you to schedule service with one of our authorized service companies directly from our website. When scheduling via the website be sure to enter the complete model number (including the last numeric digits). For reference, here is the link to schedule service: Then I receive: No availability found.
Ry_2025 · Feb 21, 2025
Customer photo 1Very noisy motor that hardly turns off!
AJ Madison · 1 out of 5 stars
I bought this refrigerator last month and I am not happy with it at all because the motor is very loud and it seems to never turn off. I would say that it's on for about 80% of the time. I could hear the motor all the way to the other side of my house. If I had known this, I would not have bought it.
Elaine337 · Jan 14, 2025
Customer photo 1AJ Madison · 1 out of 5 stars
My refrigerator is under 4 years old. It quit working, the user manual I downloaded didn't help. I've unplugged 10 min but it still isn't working. I've been on hold for repair for over and hour. Local repair places don't work on my whirlpool.
Bidd · May 18, 2026
Nope
AJ Madison · 1 out of 5 stars
Don't bother. Large capacity, cools and makes ice. Door handles already broke and doors didn't line up correctly from the start. The tiny little star screws that hold the handles on come loose very easily and when opening the door, the handle will pull off instead. You'll need to find the perfect size screws to have on hand - good luck! Whirlpool's quality is pitiful these days, I won't be buying again in the future.
Regretful Consumer · Feb 8, 2026
Ice maker wiring breaks, can't repair
AJ Madison · 1 out of 5 stars
Same issues that other reviewers have commented on. Extremely poor shelf space in freezer. The ice maker wiring design is awful, as the wiring is located at a stress point at the bottom of the freezer door. The wiring breaks easily and is impossible to repair. The repair person who came to check out the problem said it is better to buy a whole new door at the cost of close to 1K, or to just buy a new fridge. VERY DISPLEASED.
not happy · Feb 5, 2026
Has the worst ice maker ever!!
AJ Madison · 1 out of 5 stars
The worst ice maker ever. In door suck constantly repairing!!
Geo.b · Feb 1, 2026
Not liking it
AJ Madison · 1 out of 5 stars
My refrigerator is not level and the doors are not flush. My freezer has condensation and water buildup on the bottom inside the door. I think it is ridiculous to have such a minimal amount of shelves inside of the freezer. My appliance makes very loud gurgling/banging noises. The ice tastes like bleach
Ness · Jan 12, 2026
Myfridge
AJ Madison · 2 out of 5 stars
The unit is extremely loud. The ice maker on/off switch is in a spot that is very difficult to reach.
Myfridge · Nov 9, 2025
Freezer door wiring harness fails
AJ Madison · 2 out of 5 stars
The wiring into the freezer door keeps fatiguing out and breaking, I have repaired it twice now.
jt612 · Nov 8, 2025
AJ Madison · 2 out of 5 stars
Loud when running. Lack of ability to adjust shelves.
New fridge · Oct 22, 2025
AJ Madison · 2 out of 5 stars
Liked previous Kitchenaid much better. Not enough shelves in freezer and needs another basket. Ice maker on/off switch on very unhandy spot 😠
Mare11 · Oct 2, 2025
Shelves in freezer and refrigerator
AJ Madison · 1 out of 5 stars
This is given by builder but i disappointed inside. in the beginning, I thought there're missing shelves in freezer and refrigerator side at least 1-2 each. And I checked pictures from online, that was given. I don't know why not provide more shelves...
ajpig · Sep 10, 2025
Too small and narrow
AJ Madison · 2 out of 5 stars
Not my favorite refrigerator. We have this product because it was in our new home as a package. The light cover in the freezer falls off, my eggs froze in the container on a shelf in the fridge, and the pump to make ice is loudly noticeable. I am unsure how I am going to fit meal preparation for the holidays.
ElaineN · Aug 29, 2025
Whirlpool used to be a good name.
AJ Madison · 1 out of 5 stars
The only service rep in this area is a stain on the Whirlpool name. I explained to the company the first and second times that the unit made 2 seperate loud noises, The tech was here 3 times, once to say it was the circulation fan, it took a week to come in. He replaced the fan and shortly after he left, I noticed that the compressor was very loud and not working. They were supposed to send the tech that day. They closed for the weekend and we lost all our freezer food. Today the same tech came out and said it was the compressor and can not come back for 2 more weeks (Sept 4). I asked him to leave! Unacceptable! What is also unacceptable is that your product after just 3 months needs to have a circulation fan and a compressor replaced! Also unacceptable is there is only one repair company in our area and no one really cares how long a couple in there 80s goes without a refrigerator / freezer.
PO Joe · Aug 20, 2025
Buyer’s remorse
AJ Madison · 2 out of 5 stars
Regret purchasing. The panel is failing from day one. Would auto-lock us out of getting water or ice and non-responsive when trying to unlock or sometimes the keypad just goes haywire and starts to countdown to open then doesn’t. Finally had someone come out and they will be replacing the board.
Donald · Aug 14, 2025
Surprised that this refrigerator is a Whirlpool
AJ Madison · 1 out of 5 stars
The Refrigerator is a big disappointment, within 3 months of purchase the ice maker would not dispense ice. Rarely used it and it broke. Thank goodness there is a 1 year warranty. But if it broke that easy I'm sure it will happen again. I wish I could return it. My referral is to stay away from this model! I'm surprised that this is a Whirlpool because that USE TO BE my go to brand for appliances.
Shell · Aug 1, 2025
Very Small Capacity
AJ Madison · 2 out of 5 stars
Came with new home purchase. Two small clear shelves are already cracked. Refrigerator component is very small for even a retired couple. Would not recommend buying if you want to freeze foods. Unless you are prepared to stack foods.
Sparky · Jul 31, 2025
AJ Madison · 2 out of 5 stars
Bought with house. Ice maker works both does not despense the ice. Also food/drink toward back freezer. Help
Tony · Jul 19, 2025
Works for now
AJ Madison · 2 out of 5 stars
The freezer fan started making noise and ice was being made. This lasted for about 2 weeks. I submitted a support ticket through Whrilpools website and no one ever followed up with me. Thankfully the problem seemed to have corrected itself.
FreezerCouldBeBetter · Jul 7, 2025
Worthless piece of junk
AJ Madison · 1 out of 5 stars
Freezing foods when temperature is set in the recommended range and spoils food when temperature set above that. Ice maker variably makes lots of ice or very little. Water in water dispenser sometimes warm.
Jaab · Jul 5, 2025
Ok features
AJ Madison · 2 out of 5 stars
The compressor is so noisy, I can hear it in the bedroom. Fix the noise problem. The ice maker works great compared to my prior experience with Samsung and Frigidaire models.
TomK · Jul 3, 2025
AJ Madison · 2 out of 5 stars
Ice maker does not freeze ice fully.Ice Melts in the ice bucket and refreezes and the gears have broke that turns ice.r
Ricky · Jun 4, 2025
Very noisy and runs a lot.
AJ Madison · 1 out of 5 stars
This refrigerator is very noisy and runs a lot. I installed acoustic tiles on the wall behind the unit, and even now it is unpleasant.
Pete · May 4, 2025
Way too loud
AJ Madison · 1 out of 5 stars
Way too loud. Almost the same noise level as when I run the microwave. I would return it if I could. Maybe I'll sell it at a loss and buy something else.
JAJ607 · Apr 26, 2025
Too noisy and runs almost constantly
AJ Madison · 2 out of 5 stars
A frig shouldn't need to run for hours in the middle of the night. And I can hear it all the way in my bedroom over 30 feet away. I've tried raising the temperature to 40 degrees but the thermometer I put inside it still reads 32 degrees. It gets 2 stars for doing its job refrigerating, freezing and making ice.
Deb57 · Apr 19, 2025
Extremely poorly made product. DO NOT BUY
AJ Madison · 1 out of 5 stars
Very very very very poor quality product. It’s been replaced 3 times already. The freezer door leaks in all three brand new fridges. How can EVERY one be defective?
Whirlpool is terrible · Apr 14, 2025
Did't take long before a problem
AJ Madison · 1 out of 5 stars
It quit cooling after 1 week. It was Friday night, and the Whirlpool service phone number isn't answered on the weekends. It started working again in a few days. Of course, it was working when the tech arrived. We ended up having to throw some food away.
Bobo · Apr 12, 2025
Not so great
AJ Madison · 1 out of 5 stars
Came with new home Freezer too small Refrigerator freezes everything
Eileen · Apr 9, 2025
Don't Buy
AJ Madison · 1 out of 5 stars
Shelving is very poorly designed. The shelves can easily fall off and shatter. In addition, the freezer does not safely accommodate frozen foods for similar reasons.
BEE USA · Apr 9, 2025
Noisy and cheaply made
AJ Madison · 2 out of 5 stars
I recently bought this Whirlpool refrigerator to replace my counter-depth model, and I’m pleased with how it fits and looks. The lighted ice and water dispensers are very convenient and easy to use, and the ice maker seems to work well. The stainless steel doors resist fingerprints, keeping the fridge looking clean and matching our other Whirlpool kitchen appliances. However, after eight weeks of ownership, I’ve encountered several issues that potential buyers should be aware of. First, the refrigerator section’s temperature regulation was inconsistent. The door panel settings didn’t match the actual temperature inside. After purchasing a couple of thermometers, I found a setting that worked, but the temperature difference between the top and bottom of the fridge was always about 4 degrees different. Fortunately, a service call replaced the temperature control unit, and the fridge now seems to be working better. Another problem was with the freezer door. It had three spots where it would stick and make a popping sound when opening or closing. The service person identified broken hinges and plastic parts, requiring two additional service visits to fix. Now, the door operates smoothly. Surprisingly, the refrigerator was shipped without a filter for the Fresh Flow system, despite Whirlpool promoting this feature for odor control. We had to add a filter ourselves, which added to the cost. The freezer could also benefit from more shelves for better organization. We ended up adding two shelves ourselves. Lastly, the refrigerator is much noisier than I expected. It seems to run almost continuously, which is disruptive, especially since our kitchen, dining room, and great room are open and the noise travels throughout the entire area. I hope these issues are isolated, and Whirlpool will continue to improve the overall quality control of its appliances. I would not recommend purchasing this refrigerator.
B1rd · Apr 8, 2025
BEWARE
AJ Madison · 1 out of 5 stars
i BOUGHT THIS BECAUSE IN THE RECENT POWER OUTAGE FROM SCE, MY OLDER FRIDGE DIED. BECAUSE OF THE FIRES HERE IN SO-CAL, THIS WAS THE ONLY MODEL I COULD GET RIGHT AWAY WITHOUT WAITING MORE THAN A WEEK. THE DEALER WHO SENT THE GUYS TO INSTALL IT BUT THEY BROUGHT THE WRONG WATER CONNECTION. A WEEK WENT BUY AND I BOUGHT THE CORRECT FITTINGS. SINCE THEN WE FOUND THIS FRIDGE TO BE VERY NOISY IT HAS A LOUD HUM ALL THE TIME, THE COMPRESSOR SEEMS TO RUN 80% OR MORE EXCEPT AT LATE NIGHT. WHEN YOU DISPENSE WATER THE SOLENOID MAKES EVEN MORE NOISE. A WEEK AGO WE PUT A GLASS OVEN CONTAINER IN THE FREEZER. THE NEXT MORNING WHEN I OPENED THE FREEZER THE CONTAINER WAS AT THE BOTTOM OF THE FLOOR WITH BROKEN GLASS EVERYWHERE, THE SHELF IS IN A BUNCH OF SMALL PIECES. I HAVE HAD IT WITH THIS AND IT'S DESTINED TO BE IN THE GARAGE, ONCE I FIND A BETTER UNIT. I DON'T RECOMMEND THIS BRAND OR MODEL AND THE BIG BOX DEALER THAT HAS NOT HELPED WITH PROBLEM WE HAVE INCURRED.
RCM85 · Apr 4, 2025
Freezer issues
AJ Madison · 1 out of 5 stars
I bought this less than 3 months ago and it is already messing up. I have a tech coming out next week
layla5 · Apr 3, 2025
AJ Madison · 1 out of 5 stars
I just bought the refrigerator, and there seems to be a problem with the ice maker not making enough ice, and I think the seal on the freezer side is faulty.
lkami15 · Apr 2, 2025
Hate this
AJ Madison · 2 out of 5 stars
Not happy with this , half of the top shelf in fridge freezes every thing. Inside very small
None · Mar 29, 2025
Annoyingly Loud!
AJ Madison · 1 out of 5 stars
The fan runs constantly and is so loud we can’t stand to be in the same room. Interior pieces are cheap plastic and the bottom of the unit looks uncovered. We’ve had this less than 4 months and already talking about getting a new one (definitely not the same one!).
Miley · Mar 23, 2025
Not a happy camper
AJ Madison · 1 out of 5 stars
New refrigerator for our new house. Annoying high pitched whining sound that is driving us crazy and leaves us less than enamored with Whirlpool, a brand we always loved. We are waiting for a compressor, and our appointment has already been pushed back because the service tech is waiting on the part from Whirlpool. This sound started on day 1. I tried calling the call center to complain about the delay and was on hold for over an hour.
Bodi's Mom · Mar 16, 2025
Meh...
AJ Madison · 2 out of 5 stars
freezer not wide enough refrigerator not wide enough and I cannot find the temperature regulator dial
dmpmd1985 · Mar 13, 2025
DO NOT BUY
AJ Madison · 1 out of 5 stars
Needed two service in the first three months! It is very noisy, had to install acoustic panels behind it to help with noise and it is still loud, the icemaker sounds like a cement mixer you can hear it on the second floor! Inconsistent temperature in both compartments. Service department tells me I will lucky if last 5 years, my last unit was 25 years old and still working and you couldn't hear it running also a Whirlpool, all my appliances are Whirlpool Gold and have been great but not this one if I could return it I would! Would not recommend buying Whirlpool!
Jen 08 · Mar 5, 2025
Don't buy this one.
AJ Madison · 2 out of 5 stars
Missing 2 shelves on delivery. Evaporator fan is VERY loud.
Unhappy · Mar 5, 2025
Not really impressed so far
AJ Madison · 2 out of 5 stars
The icemaker is not working and it’s brand new and the freezer only came with a couple of shelves. It should’ve came with more.
Joe77 · Feb 16, 2025
Very loud refrigerator
AJ Madison · 2 out of 5 stars
Not happy with this refrigerator. I’ve followed all the troubleshooting steps at the Whirlpool site and others but it is still very noisy.
FridgeReview · Feb 15, 2025
AJ Madison · 2 out of 5 stars
Refrigerator makes a chattering sound day and night, which we can hear in our bedroom. the top shelf freezes. Anything you put too close to the cold air feed. The temperatures are set at the recommended temperature .Also, some food stuff freeze. I found a jar of pickles, half frozen One shelf down from the air feed.
Carey · Feb 15, 2025
Have had this fridge 11 days and problems already
AJ Madison · 2 out of 5 stars
Refrigerator side freezes everything stored in the back. I have increased the temp up to 39* but it's still happening. 8 days after installing the new fridge the ice maker jammed and won't dispense ice, also the ice storage bin won't open. The latch is working properly but the bin is stuck and I have pulled so hard I'm afraid it will break.
Disapointed · Feb 12, 2025
Whirlpool fridge review
AJ Madison · 2 out of 5 stars
Not happy with this fridge at all. The fridge makes a loud noise all day long. This is terrible especially since I is a brand new fridge.
Loud noise fridge · Feb 6, 2025
It worked for 6 Days
AJ Madison · 2 out of 5 stars
After having the refrigerator for only 6 days the ice dispenser function has already broken and now I have to look into getting it repaired. 6 days of full functionality!
Msbnyc · Feb 1, 2025
BUYER CAUTION
AJ Madison · 1 out of 5 stars
Worst appliance I have ever owned. This refrigerator is extremely compacted. Most usual it came with all freezer shelves. You have to buy them, and they are pricey, separately.
Jeannie R · Feb 1, 2025
AJ Madison · 1 out of 5 stars
It it too small inside. Storage is horrible. If the builder didn't give me this refrigerator (with no other choice) I neve would have purchased it. I hate this frig!
Small Frig Inside · Jan 31, 2025
Very Noisy!
AJ Madison · 1 out of 5 stars
Have had this refrigerator for a little over 3 months. It is very loud and runs constantly! The fridge freezes food if set to the recommended temp. The freezer needs two more shelves which it should have come with. I would not recommend this product!
Billie · Jan 28, 2025
Soooo loud!
AJ Madison · 2 out of 5 stars
I bought this refrigerator over six months ago and it is so loud! Everything works as it should (we didn’t set up ice maker so I can’t speak about that), IT IS SO LOUD! I wish I had returned it but I missed the return deadline so I’m stuck with it. I gave it two stars only because it does keep food cold and we have had no issues with temperature.
Miesjes · Jan 25, 2025
Not so happy!
AJ Madison · 2 out of 5 stars
I feel the quality of this fridge is below par. Shelves are thin glass-I'm so afraid to break them! Drawers appear to be a cheap plastic. There were very few shelves. So happy I kept some stuff from my old fridge because some actually fit! Also, I like cold water. First glass of water is actually warm! What--am I supposed to throw out a full glass of water just so the next one can be cold? Ice maker takes up a lot of freezer area-and for what-Warm water?? Also the space between the doors is not the same top and bottom. Service man tried to adjust but couldn't . Looks like fridge is out of whack.
Disappointed · Jan 24, 2025
Annoying constant noises
AJ Madison · 2 out of 5 stars
Making an almost constant humming noise unless the door is open
Abe90 · Jan 21, 2025
I used to love Whirlpool...
AJ Madison · 1 out of 5 stars
I've had pretty goo luck with Whirlpool appliances in the past. However this fridge is horrible primarily due to the poor design and function of the ice maker. Whenever you get water from this thing, water comes out of the ice maker and it has destroyed much of the ice maker's components. These things do happen and honestly I might give 2-3 stars pending repair. But that's the problem: the repair was nearly 4 weeks out. Then inclement weather bumped it back another 2 weeks. I mean this thing isn't even 3 months old. Not to mention they sell you a monthly subscription because they say you 'might' have to pay a service fee even if you're under warranty. This is my last Whirlpool appliance. I can take an occasional lemon, but the craptastic service is unacceptable.
jaded1984 · Jan 13, 2025
Hate it
AJ Madison · 1 out of 5 stars
Extremely noisy and motor/fans seem to run almost continuously - worst fridge we've had in decades. Cannot recommend Whirlpool to anyone.
Greg · Jan 10, 2025
Replace it
AJ Madison · 2 out of 5 stars
Only had the fridge for three years and ice maker don’t work And I paid almost 3000 dollar for this machine
Replace it · Jan 6, 2025
Not so good!
AJ Madison · 1 out of 5 stars
Water line froze immediately after installation. No water. No ice, Returned for a different brand.
KCKC · Dec 13, 2024
LOUD!!!
AJ Madison · 2 out of 5 stars
This refrigerators compressor and evaporator fan are LOUD!!!! I had a tech come out just to make sure….normal operating noise. I do not recommend this if your living room is open to the kitchen. Of course big box doesn’t take returns.
LOUD!!! · Dec 13, 2024