23 Cu. Ft. Smart Wi-Fi Enabled InstaView™ Door-In-Door® Counter-Depth Refrigerator With Craft Ice™ Maker

Reviewers consistently praise the spacious interior, flexible middle convertible drawer, door-in-door feature (which saves energy and reduces the need to open the full fridge), dual ice makers (regular and craft ice), and the InstaView glass door that lets you see inside without opening it. Many owners highlight the thoughtful layout and storage options as major selling points.

Craft ice receives mixed reviews. Many owners love the premium round ice balls and report they impress guests; however, a significant number report the craft ice maker breaks, stops working, or becomes unreliable within 1–3 years. Some note it takes 24+ hours to produce a batch of 6 balls, and a few experienced a chemical taste that took months to clear. If reliability is a priority, consider the dual regular ice maker models instead.

This model has a capacity of 22.5 cubic feet, with dimensions of 35.8 inches wide, 69.1 inches tall, and 31.3 inches deep. Some reviewers note that the height limits storage of very tall items in the refrigerator section, so measure your space and tallest items before purchase.

A recurring pattern of issues appears in reviews: compressor failures (sometimes within 4–6 years), ice maker replacements, door sealing problems, water dispenser malfunctions, and circuit board failures. Several owners report multiple repairs within the warranty period or shortly after. While some units perform flawlessly for years, the frequency of these complaints suggests potential long-term reliability risks, particularly with the ice makers and compressor.

Most owners report good cooling performance, but some have experienced issues where the refrigerator section cannot maintain the set temperature (staying between 39–48°F when set to 33°F) or the freezer fluctuates significantly. A few reviewers also noted the InstaView door compartment does not cool adequately to prevent spoilage. If temperature stability is critical, test the unit early and contact support if you notice drift.

Most owners report quiet or acceptable operation. However, one reviewer noted a loud buzzing or rattling sound from the compressor that vibrates the entire unit, describing it as sounding like a motorcycle. This appears to be an isolated case rather than a widespread complaint, but if noise is a concern, test the unit in-store or verify the compressor sound before finalizing your purchase.

This model uses approximately 716 kilowatt-hours per year, which is a reasonable figure for a refrigerator of this size and feature set.

A few reviewers reported defects out of the box or early on: broken door handles, air filter cover tabs that break when removed, and set screws that do not fit properly. These appear to be isolated quality-control issues rather than systemic problems, but inspect the unit upon delivery and test all components before the return window closes.