Customer reviews for FIN-0017131
Read the 5 customer reviews available in this collection, with full review text and ratings.
Built very solid
AJ Madison · 4 out of 5 stars
Machine produced ice very quickly. Not the quietest, but very efficient with production. Small issue with panel because this unit overall was about 1/8" wider and I had to adjust the brackets on my existing panel to fit. Also flipping the door R>L side instructions weren't the most clear but I got it figured out. My last unit had a light inside of it and this one doesn't otherwise I'd likely give it 5 stars.
BzDiezl · Mar 23, 2023
Questionable
AJ Madison · 3 out of 5 stars
Only been running a month and has already died. Waiting to see exactly what happened but will give an update after technician.
JWMIII · Mar 22, 2023
Works great while it works
AJ Madison · 1 out of 5 stars
I bought two of these units. One stopped working after 18 months, the other at 2 years. There is no authorized repair within 200 miles of me. And basically it's not user serviceable. So... yeah - lots of money down the drain for a paperweight that stopped working as soon as the warranty ran out.
Randy · Jan 23, 2026
If you want it to last 2+ years look elsewhere
AJ Madison · 1 out of 5 stars
I bought this icemaker in October of 2023. Dead after 23 months. Unlike their fridges the icemaker does NOT have a 2-year warranty, apparently it's only 18 months. Seems like they did this intentionally since they know the icemakers don't last. Warranty team said I am on my own. After buying 3 XO appliances in 3 years - never again. Bad quality product and company obviously doesn't stand behind it. Before it died - it worked well.
bad ice maker · Sep 22, 2025
Too loud of a machine
AJ Madison · 2 out of 5 stars
Way too loud. We have this ice maker in dining room bar and if it kicks in during a meal, we turn it off. Way to loud. Would not purchase again.
Kristine · Jun 7, 2025