Customer reviews for FIN-0003620
Read the 18 customer reviews available in this collection, with full review text and ratings.
Great product
Amazon · 5 out of 5 stars
Wow ! we are so enjoying having this ice maker ! Set it up and it went right to work. We wanted the water hookup because the ice maker in our fridge went out and I didn't want to buy a new refrigerator. No regrets, we love it !
Becca lyn · Verified buyer · Jan 18, 2026
Great Unit at a Great Price
Amazon · 5 out of 5 stars
This is our 4th countertop ice maker, and by far the best. The others were much smaller and not as insulated leading to constant re-filling of the water reservoir and my spouse and I fighting over the remaining half-melted ice in the mornings. This unit is well insulated keeping the ice solid for very long periods of time and has a large enough capacity to provide enough ice whenever needed. The autofill feature is amazing, we will never go back to manually filling an ice maker. Great unit and a great value for the price. This unit is also the quietest of the 4 that we have owned.
Matt · Verified buyer · Jul 17, 2025
Lots of great ice all day long.
Amazon · 5 out of 5 stars
I love this icemaker! I bought it for our beach house where we have lots of guests in the summer. It makes ice quickly and keeps it frozen until we are ready to use it. The quality of ice is great. The capacity is perfect - it rarely runs out as it keeps making ice continuously. It does not make too much noise. I would recommend it to anyone,
Eddie from Raleigh · Verified buyer · Jun 5, 2025
It should be reliable.
Amazon · 4 out of 5 stars
Currently I am going through an exchange with the company. They said that they are sending out a new one to me. Last week, I had to return it. It never ended up working correctly. When it produced ice, it would clump all of them in bulk and not drop out of the ice Maker. This is just a fluke, because. I had this exact issue Maker for the last 7 years in the unit before, Never did this so I'm sure it will come out fine in the end.
Roger Mayfield · Verified buyer · Mar 29, 2024
Probably the best ice maker
Amazon · 5 out of 5 stars
At the cabin, and in the RV we don't have a fridge that makes ice. This thing is wonderful, 8 minutes to at least one cup of ice. Works automatic. Just which it remembered the ice cube size after a unplug/plug power cord operation. Wife loves it, she's 100% American and loves her some ice, me on the other hand, it must be my Scottish heritage - ice is OK but it's not sliced bread...
Kelly Spencer · Verified buyer · Jan 11, 2021
portable ice maker for any occasion.
Amazon · 5 out of 5 stars
Product arrived when promised, in great condition and was used for a party of about 50 guests and performed as described beautifully. Would recommend it for home or outdoor use to handle any demand.
John L Goodchild · Verified buyer · Aug 1, 2019
All ice makers are noisy. This one is less so than others
Amazon · 5 out of 5 stars
It is not particularly quiet, but the ice cubes don't seem to all fall at once. In general, it seems quieter. The pump isn't as noisy as the NewA*r we had for several years. And the ice cubes don't seem to get caught under the sweep when the water level gets low like our old one. I like the color. The stainless steel has been easy to keep clean so far, compared to the red one we had. It also looks smaller, in spite of being the exact same dimensions. The red one just seemed huge by comparison. I had to get out the tape measure to prove to my husband that the stainless steel was the same size as our old red one. Visually, it is that much less intrusive in the room. I can't say whether it makes more or less ice cubes or whether it meets the amount per day that it says but I did have one of the smaller versions for about a year, in a different brand and it could not keep up with our ice consumption, so by comparison to the 26 pound versions, this model churns out a lot more ice. If you make ice and try to store it in the freezer, you will be needing an ice pick. Like all ice makers of this type, the bullets (cubes) release because hot water is run back through the line to melt them off the tines. So these are wet cubes and will freeze together if stored in the freezer.
Heather W. · Verified buyer · Jun 9, 2019
It uses a significant amount of electricity
Amazon · 4 out of 5 stars
I purchased this item as a back up ice maker as well as for when we go camping. I have used it four the past month and am happy with it. Not Estatic. I does not really keep the made ice frozen in the compartment and as a result it all freezes together in one block. When you take the ice out the cubes are dripping water. The cubes are a decent size but the center is hollow. The ice shape reminds me of a finger thimble for sewing. I am not going to send it back but I have some doubts.
flyboy · Verified buyer · Jul 28, 2018
Five Stars
Amazon · 5 out of 5 stars
Love the product. Thank you.
Amazon Customer · Verified buyer · Jun 10, 2017
Cool off AND save money!
Amazon · 5 out of 5 stars
Love this ice maker! No more running to the gas station for ice. Makes a glass-worth of ice extremely quickly in the size you choose - small or large. Quiet operation...the only time we notice that it's running is when it dumps the tray of freshly made cubes into the collection bin. Recycles any unused melted ice cubes to eliminate waste. Can't wait for camping season to begin so we can use it in the camper and eliminate the need to repurchase ice for drinks and coolers every day. Cha-ching! :)
MJ1972 · Verified buyer · Jan 12, 2017
i love this ice maker
Amazon · 5 out of 5 stars
i love this ice maker. Trigger event for the purchase was my gloriously beautiful (in case she reads this) wife sending me to the store for ice @ 10pm when we had some friends over and our freezer ice maker was unable to keep up. I started my research and after about 2 days I had settled on this ice maker. We've had it for the last 2 months through this summer season and visits from our 11 grand children. We no longer run out of ice. Our home is under renovation, and these last 4 days we've stocked a cooler of gatorade for the contractors, and we've never run out of ice.Ok... we let it sit as directed for 4 hours, cleaned it out well. Filled it with water, plugged it in, turned it on, selected medium sized cubes and voila...ice started happening. It really is that simple. The ice is hollow. That's how it freezes so fast. My wife didn't think she would like it, but we both now think it chills the drinks faster. It definitely fits the glasses better than the big clunky stuck together ice coming from our in freezer ice maker. I've never timed it, but it doesn't take 15 minutes for each drop, definitely less..maybe 10? We use when we have a larger than normal demand for ice. Easy plug in...and go.It does make some noise...you can hear when it's running, but it's nothing major. As loud as my central air conditioning system running, and that's not loud. It's an excellent purchase, we've had friends comment and buy them. Easy recommendation... if you need ice...buy this.
Bruce · Verified buyer · Aug 12, 2016
Good icemaker!
Amazon · 4 out of 5 stars
I've had this for about a week. I was looking for one with a water hookup and this was the only one I could find with pretty good ratings. Thus far I'm very pleased. It's just like a commercial ice maker - continues to melt and recycle if you don't empty the basket. However, it makes ice quickly, but if you then put it in your ice bin just realize you may need to break it up to use since technically it's already melting when you remove it.Follow up. Right after I wrote this review, the front button sticker started coming off - had the unit about a week. Glue apparently is not strong enough. I saw that in another review, but thought I'd take a chance knowing I could re-glue if necessary. I put some contact cement on button sticker and face of machine and made sure the sponge buttons went back in appropriate hole. Works fine after doing that, so I reduced overall stars to 4. Manufacturer needs to make sure whoever makes the stickers for them uses stronger glue.
vb summers · Verified buyer · May 20, 2016
Product works great fortunately I I found the same make model number ...
Amazon · 5 out of 5 stars
Product works great fortunately I I found the same make model number 491 $30 cheaper and it has a water feed in it shop around folks
S N · Verified buyer · Feb 5, 2016
Five Stars
Amazon · 5 out of 5 stars
Excellent product nice and quiet like the optional water feed makes tons of ice
S N · Verified buyer · Feb 5, 2016
Absolutely Love This Machine!
Amazon · 3 out of 5 stars
Absolutely love this machine! This is a BEAST at making ice!This is my 4th portable unit, and It is so much better than the others (others were Emerson brand, and really worked well for their intended purpose - I just wore them out!)I really, really love the ability to hook up to a direct water supply. This keeps me from having to continuously fill the reservoir with water. This thing makes about 45 lbs of ice per day, and I use almost all of it.I bought this (and the Emerson units) because my LG refrigerator has a built in ice maker in the door that has not worked right since I bought the frig new. When it does work, it makes about a glass of ice a day - not near enough for my household.Like any new product, it takes a few days to get used to it. Once you are used to the way it works, the noises it makes, and the look of the thing sitting on your counter, it feels like it belongs there as one of your most valued appliances! I have not had one single problem with this machine, and it runs continuously 24 hours a day, 7 days a week.I guess you can tell I really love my ice!UPDATE - Feb 4, 2017I have now had this unit for about 17 months, and it died today. Unit comes on, but does nothing. After about 5 minutes of doing nothing, the "problem in unit" icon lights up. Machine is dead - been through enough of these countertop portable units to know that there is no fixing it at this point.For the cost, this machine should have lasted longer than it did. I have come to the conclusion that it doesn't matter what brand, or style you buy, they are all made of cheap parts, and have a limited life span. Save yourself some heartache and aggravation, and just buy a much cheaper version that fits your specific needs.
Ethyl Plant · Verified buyer · Oct 31, 2015
No point in having the size reservoir that it does due to water sensors.
Amazon · 1 out of 5 stars
I wish somewhere in the description that it had said that if you weren't going to connect it to a water line right away, you shouldn't buy it. The sensors are so close to the top of the waterline that the basket can only fill and freeze ice a couple of cycles before it turns itself off. In the pictures, you can see the two metal sensors are just below the drain hole where the excess water from the basket drains back into the reservoir. All of the water below those sensors might as well not even be there. The only way this could make close to 50lbs of ice in a day, unless it is attached to a water line, is if someone stood there close by, all day and night. One of the other reviews said you don't need to use the water line. You most certainly do. If you don't, you will have to constantly be topping off the tank yourself, by hand, which makes the huge reservoir a complete waste of space.Also, the spout for the water line points over the top of the sweep and down so that when you try to run a cleaning cycle, it stops the sweep on the upswing and the whole system shuts down after one cleaning cycle. The NewAir that we had that is basically the identical unit, but without the water line, has the same system and I knew that wasn't how it was supposed to operate. I was able to turn the silicone spout so that it points to the side and stopped interfering with that function. Now the clean cycle operates fine. You can see in the picture that I turned it to the side, which fixed the problem but if you were going to use the water line, you probably wouldn't want it point the way that I have it.The key pad is also defective (again, I know how it is supposed to operate because I have had more than one unit with the identical keypad). To get the cleaning cycle to start, you have to push rather hard, much more than you should. If anything my previous ice maker of this design was too sensitive, when I leaned across it to get a glass from the cabinet, my chest would brush the controls and turn it off. There shouldn't be a need to have to press that hard to get it to function. Just holding my finger on it does nothing. Also there are bubbles under the top layer of the key pad, which you can sort of see in the picture, near the top, above the timer button and to the right of the cleaning button. In the picture they appear to be darker areas, but it looks like trapped are where the layers were not smoothed together properly. That is probably the defect that is making it not function correctly. We have been without an ice maker for a week, so I am loathe to return this. There is no easy way for me to run the water line, although I had visions of putting in a whole house filter and thought that I would run the water line eventually. The inconvenience of having to keep the reservoir full all the time, makes using it like this until we can get that done, too inconvenient. I might be keeping it, in spite of the inconvenience, if it weren't for the keypad defect. Something that seems to be a problem with this particular design since one of our previous versions of this had the key pad popping out not long after we bought it.All of that said, I have had three or four of this design from two different brands, and one of the 26 lb from another brand. This design is far superior than the 26 lb. The spigot on the side means that you can drain it directly into a sink, if you set it up next to one, rather than holding it over a bucket like the ones with the drain on the bottom. It has 12 ice tines, not 9, like the smaller version and it has the cleaning cycle which means you are not freezing cleaning solution in an attempt to clean the unit. I would never buy another one without a cleaning cycle function. All of these units are mold magnets (anything with water will, no matter what you do) and need to be cleaned at least every other month or they will grow mold, no matter what kind of water you use. Also, there are no annoying "beep" notifications to drive you crazy.Also, it is worth the money to buy the extended warranty. This is my fourth ice maker and not one lasted more than 2 years. The first 50 pound one lasted just under two years but came with a five year warranty. After the manufacturer refused to honor the warranty, Amazon replaced it for us, twice, because the replacement had a defective key pad.
Heather W. · Verified buyer · May 3, 2019
Customer photo 1Customer photo 2Customer photo 3Customer photo 4Rust on screw inside.
Amazon · 2 out of 5 stars
This machine works fine but I just noticed that a screw inside where all the water is, has rusted.
Doris Roy · Verified buyer · Mar 23, 2017
Ice maker yet to make ice
Amazon · 1 out of 5 stars
The machine is yet to give me a single bullet of ice. Its tripping again and again within 30-40 secs.
vinod banerji · Verified buyer · Jan 4, 2017
