Customer reviews for FIN-0001408
Read the 31 customer reviews available in this collection, with full review text and ratings.
Bright and roomy
AJ Madison · 5 out of 5 stars
This cabinet depth refrigerator not only looks good but has a huge amount of usable space. Also the interior lighting is very bright. The water/ice dispenser works well. No spilled water or ice. I love the bottom freezer drawer. The main drawback is that the deli drawer cannot be opened unless both doors are open. That is probably to allow for storing prepared platters before serving. I also wish that the door handles were less curved and had more stainless on them to break up the block of whiteness. I am very pleased however and would strongly recommend this product.
Paints · Sep 16, 2009 · 71 found this helpful
Great Fridge
AJ Madison · 5 out of 5 stars
I purchased this refrigerator 6 months ago so have lots of experience with it by now. Bought to replace a fridge that was not counter depth. Major concern before purchase was going to a fridge with less cubic feet and would everything fit with a family of 5. This unit has exceeded my expectations by far. It replaced a much bigger fridge and we have not even noticed. It is so well designed that everything fits just right. It never looks crowded. Only concession is that I do keep a small apartment size fridge in the garage for soda/adult beverages. Light on the fridge is very bright. Water dispenser great for kids as they are used to that when they are thirsty rather than asking for a "sugary" drink. Gave 4 stars in appearance only because, in the truest sense, it is not counter depth. It does extend about a inch beyond the counters. But the sides are gray and it is not very noticable. This was a minor bother for awhile but now I'm over it. It's much better than the behemoth it replaced. And if that extra inch makes the interior more usable it's worth it. Final analysis: Highly recommended!
mimi72 · May 4, 2010 · 36 found this helpful
Samsung Regrigerator 237AA
AJ Madison · 5 out of 5 stars
It is the best regrigerator ever!! Easy to store my food, easy to find the food and beautiful in the kitchen
Samsung RFG237AA · Oct 7, 2009 · 36 found this helpful
So far so good
AJ Madison · 5 out of 5 stars
I did a lot of reading before i bought this refrigerator, and so I know that no matter what the item is or what company makes it, you can find fantastic and horrible reviews about it. So take these reviews (including this one) all with a grain of salt. But OVERALL this model gets good reviews from customers, so I went ahead. I have only had it a few weeks and so far, I agree, although I absolutely will report back if something comes up. The refrigerator looks great! It has nice, solid construction, the freezer drawers are deep, and it's very quiet except for the ice cubes dropping (which doesn't bother me) and a notable buzzing during ice-making (which does, only because I haven't read about that). But it works great. The nicest thing you can say about a product is that it works as advertised - and this one does. As for the splashing - you do need to hole the cup up closely to the ice/water output, but it's not a big deal. If I had kids and constantly had to wipe that area, i would be more annoyed. Fix that minor issue and I would give 5 stars. Also, need to be fair here - I think most other refrigerators with door-mounted icemakers splash some. My only real concern and hesitation in buying this is that if something goes wrong, Samsung customer service consistently gets very poor reviews. Wake up, Samsung - You can get away with more errors and problems if you're nice about fixing them. This almost stopped me, and if anything goes wrong and I have to play their non-response game, they have lost me as a customer for good. But as the title says, "so far, so good". PS Yes, AJ Madison also completely delivered on their promise, so high marks for them too!
dave · Nov 28, 2011 · 19 found this helpful
Very Happy
AJ Madison · 5 out of 5 stars
Inside looks smaller than most inside but really holds a whole lot of food and Freezer goods. I like the fact that you can see everything inside easily without being hidden.The door shelves are adjustable too I have had no issues with the ice maker, and mine really kicks out the ice. The secret to the ice making is to keep the temp at -2 degrees. Not seeing any of the cons that others are talking about with this model. It keeps food really cold and the filter on the water makes very good tasting water, so now I have no need to keep my bottled spring water anymore. Love all the features I am 100% satisfied with this product. It is really quiet too. I love that the handle on the Freezer door pulls up instead of being stationary too. This is a quality product.
Alfield · Aug 12, 2010 · 18 found this helpful
Beware Samsung Level Problem
AJ Madison · 4 out of 5 stars
No lie, this is an absolutely beautiful frig. We love it; it's quiet, makes good ice for the two of us, easy to clean, plenty of storage capacity, beautiful styling, in every way (except the levelling) this frig exceeded expectations. Keep in mind that for the doors to operate properly there must be 3 inches clearance on each side or the frig must extend about 3-4 inches from the cabinetry. Our frig will not level properly. The factory even has a service bulliten and the fix is to place blocks to prop up the rear (unit leans back about 3/4 inch). I used wood shims. Cannot be adjusted with front levellers. Yes my floor is level.
Blue Sky · Apr 5, 2011 · 14 found this helpful
Samsung Counter Depth Refrigerator
AJ Madison · 5 out of 5 stars
We were tired of having a giant refrigerator sticking out into the kitchen so we went with the counter depth Samsung after much research. Awesome look set back into the cabinetry. Counter depth is a bit pricey (why is that exactly?). Frankly we were concerned about losing space inside but we don’t even miss it. With the refrig portion spread out wide and less deep it’s much easier to see and locate the contents. The freezer is a bit small but we added a separate freezer to compensate and we probably have too much freezer space at the moment! Guess it all depends on how much food you like to keep on hand. The Samsung works beautifully and offers lots of options and features to dial in your preferences. The ice maker and filtered water are used constantly here and we’ve had no problems at all. The size of the ice maker is a bit limited but I used to run out of ice during big parties with our old larger unit anyway so….For regular family use its fine. Haven’t found anything I don’t like about this unit yet. We love this refrigerator and would recommend it highly to anyone looking for a counter depth!
Larry · Jan 12, 2011 · 11 found this helpful
Like it
AJ Madison · 4 out of 5 stars
I couldn't believe how challenging it was to find a suitable counter depth refrigerator. After a lot of searching we decided to go with the Samsung and have really liked it. Relatively roomy and easy to access stuff. Has space for gallon milk cartons on the door, nice design for smaller items and generally things don't get lost. The amount of ice it generates is limited especially if you use ice for cooking. But it's is quiet and keeps temp well. Very happy with the purchase.
Steg · Oct 24, 2010 · 10 found this helpful
Great Product, AJ Madison Delivered as promised!
AJ Madison · 5 out of 5 stars
Great Value! NO Sales Tax, FREE DELIVERY, and best price anywhere. Cant get any better than that!! Everything about the fridge is great. We looked at it at a local store before we bought it. I love the water dispenser, and the easy location of the filter. The LED lights are great, and bright. Item came in about 7 business days. Friendly delivery, and brought it inside for us. We researched around for the best price, and AJ Madison was BY FAR the winner. Hope this helps others.
· Mar 30, 2011 · 7 found this helpful
Product
AJ Madison · 5 out of 5 stars
An excellent purchase. All the features are well designed abd easy to use.
willis · Apr 10, 2010 · 7 found this helpful
A nice refriderator
AJ Madison · 4 out of 5 stars
We purchased this refrigerator for our new home and really like it. We needed counter depth and really wanted the French door look. It looks fantastic. I have not really noticed the ice/water dispense delay problem. It is pretty roomy for a counter depth but still limited space for large items such as a gallon or milk and wine bottles ect.
txmom · Jul 30, 2010 · 5 found this helpful
Great Fridge. But ice, no go
AJ Madison · 4 out of 5 stars
This is a great fridge overall. If you use a lot of ice, you will need to do ice trays or buy ice. Since it is just the two of us this has not been a big problem. But if your a family of 4 it would be a issue.
D D · Jul 5, 2010 · 4 found this helpful
looked a long time
AJ Madison · 5 out of 5 stars
Overall this refrigerator is great. The ice maker only makes enough ice to fill 3 glasses with ice, so if you plan to use more in one evening, you need to make ice ahead of time and store in bottom freezer. The delivery guys lost a foot leveler when unpacking off the truck, so I only have one leveler on the front of the refrigerator.
mousefeet · Feb 20, 2012 · 3 found this helpful
Great fridge
AJ Madison · 5 out of 5 stars
Nothing but praise here. This fridge looks great, runs great, and is cavernous inside. Would highly recommend this fridge to others in a heart beat.
Fastbutler · Jun 18, 2012 · 2 found this helpful
Love the refrig!
AJ Madison · 5 out of 5 stars
This is a beautiful refrig! People said the counter depth would not be large enough well, there is more room than our old side-by-side. The LED lighting is great! The separate interior compartments are well placed. My only problem is that you have to remove your glass slowly when you get H2O otherwise it will drip and the ice comes out quickly, so sometimes it misses the glass! Also, love the beep sound if you accidently don't shut the door all the way! So far, we are really happy with it!
maggie tish · Apr 10, 2012 · 2 found this helpful
Nice Lighting
AJ Madison · 5 out of 5 stars
This is my first bottom freezer refrigerator. I really like the look. Its very quiet, the LED lighting is very functional and attractive. The shelving is perfect for me. I do think the icemaker capacity is not all that it should be. I know there is one more model up that has a 2nd icemaker in the freezer, and I am thinking I should gone for that one. I just will have to plan to make and store ice if I have any functions coming up where I might need a larger amount of ice.
DJ · Feb 23, 2011 · 2 found this helpful
So far so good
AJ Madison · 5 out of 5 stars
The refrigerator arrived on time and in good condition. No problems on setup. The refrigerator section is well laid out with adjustable, folding or sliding shelves to allow storage of a variety of items--it seems to have a great deal of usable space for the size. The freezer drawers don't offer as many options but are typical for pull-out-type bottom freezers. The ice maker works well; the water filter actually seems to improve the water's taste, although the flow is not very strong. At the sale price, this was an outstanding value.
C · Jan 2, 2013 · 1 found this helpful
Love the looks!
AJ Madison · 5 out of 5 stars
Love my new Samsung counter-depth refrigerator! It is a 23 cu.ft. as opposed to my old refrigerator which was a 25 cu.ft.; however, I seem to have more room in both the freezer and refrigerated sections due to the options for shelf placement. Freezer items are easily seen and obtained. It looks great in my small kitchen. I have had it for about a month now and have had no problems with it. AJMadison's service and price was excellent!
Dolly · Jul 5, 2012 · 1 found this helpful
Great product
AJ Madison · 5 out of 5 stars
Love the look with the french doors and the bottom freezer.
loves to bake · Apr 6, 2012 · 1 found this helpful
Nicely done!
AJ Madison · 5 out of 5 stars
I've only had my Samsung for a month or so but so far so good. I am very thrilled with the look and functionality of the refrigerator.
Minnie · May 3, 2011 · 1 found this helpful
Just what we wanted
AJ Madison · 5 out of 5 stars
I had to wait extra time for this white counter depth Samsung refrigerator, but it was well worth it. We have an older home and the counter depth refrigerator sticks out only 2 inches from the counter. It's performance is excellent with exact settings for both freezer and refrigerator. Best of all, it's so quiet, we can't even hear it.
Oldjake · Nov 28, 2012
nice
AJ Madison · 4 out of 5 stars
Didn't do alot of research. Just wanted a French door cabinet depth refrigerator and this fit the bill. So far, so good.
· Jun 4, 2012
LOVE THIS FRIG!!!
AJ Madison · 5 out of 5 stars
I did a lot of research before purchasing this refrigerator, I'm talking months of looking for the perfect one. I purchased the pearl black one, and not only is it beautiful, but it has sooooo much room!!! I love the bottom freezer with automatic drawer as well. I read some posts talking about it being nosiy or leaking. Well all I can say to that is I am a single woman in my 50's, I hooked it up myself and I have not experienced any of those issues. I don't even hear the thing. Fantastic frig at a great price.
Pamela · Mar 27, 2012
Nice
AJ Madison · 5 out of 5 stars
Had great a great delivery experience and the refrigerator was as described.
Flyer · Oct 27, 2011
nice product but icemaker leaves lots to desire
AJ Madison · 3 out of 5 stars
Approximately 6 months ago I purchased this product. It was the largest reasonably priced "counter-depth" French door refrigerator I could find. Everything worked well for the first 5 months until the ice-maker stopped producing ice. I put in a service request with Samsung and the service man promptly came out and, after a short investigation, stated we needed a new ice maker unit. He has now installed the new unit and the new unit still isn't working properly. The service man stated it sometimes takes 72 hours before ice begins to be produced and that it doesn't produce ice in large quantities. My response was that it did produce enough ice for the first 5 months and then simply stopped working. We have now waited for 5 days and there has been 7 cubes of ice produced during that time with the replacement ice maker, Clearly something is not working properly. Tomorrow the service rep will make his 4th visit. If its not repaired at that time, I'll contact Samsung to see if they can replace the refrigerator.
Diceman0949 · May 14, 2012 · 6 found this helpful
So so
AJ Madison · 3 out of 5 stars
I expected more for the price. I replaced a counter depth fridge with this one. The freezer is harder to stack and store items than a regular side by side. The lower door does not come all the way out forcing the need to bend over more to see where you are reaching for back items. There is an alarm to let you know when you left a door open but the side by side French doors do not close when you push the door to close them. The way the doors are built force you to actually push the doors closed. There is also a strip on the side of the left door and if you bump it taking things out, you have to push it back in place or the doors wont close at all. I've owned many refrigerators and this is the first time I've ever had to force doors shut.
sunny · Nov 21, 2010 · 5 found this helpful
horrible part availability
AJ Madison · 3 out of 5 stars
We purchased in May, 2011. The main board went out last month. The contractor ordered the board from the factory 4 times. Each one was a different board and still all wrong. These are made in China in 3 different factories with no QA/QC. Two things to consider; after spending $1800+ why the fridge broke after 9 years AND can't get reliable replacement parts. We are going to go out and buy another fridge. buyer beware.
DFBishop · Jun 15, 2020
Poor product, poor service
AJ Madison · 1 out of 5 stars
Recieved the refrigerator and it does work, which is the best I can say about it. The doors don't line up and it sounds like a train running through the house (compressor very loud). I have now spent over two months talking to Samsung to try to fix the problems. Bottom line is that they say it is operating within their specifications and refuse to fix the refrigerator or even send repair service out. They have come up with several excuses but none of them are valid.
Unhappy · Sep 20, 2012 · 6 found this helpful
watch out; parts don't fit
AJ Madison · 1 out of 5 stars
our new Nov 2012 we love; however, we wanted a handle tightened. It was stripped out and had to be replaced but the new handle is 3" too long and won't fit; we ordered a new left door as it was damaged in the handle removal and was going to use the old handle,but it is reconfigured to fit the new handle. Technician ordered a right hand door but it is NOT reconfigured with new handle dimensions so the left door and right door handles do not align. For whatever reason they made the change in the handle and door it will not work for us now. Looks like they are getting us a new refrig. and NOT this model
eastexas · Apr 16, 2013 · 5 found this helpful
Dead on Arrival
AJ Madison · 1 out of 5 stars
Was delivered promptly. Unpacked, setup and plugged it in. Worked for one day and went belly up. Service company put a new board in it, that did nothing. It was decided a check valve had gone bad and it was on indefinite back order. Called Samsung. They verified my story with the service company and sent me a check for what I had paid and offered to pay for groceries. We had bummed a second fridge so we did not loose anything to speak of. We really like the looks of this unit and the way if fit. We ordered a second one, hope it works better.
Whatever · Jun 30, 2011 · 2 found this helpful
Disappointed with filter system and ice maker
AJ Madison · 2 out of 5 stars
The filter system and ice maker are problems. Very disappointed with the refrigerator.
Hornet · Feb 19, 2014